INSIDE SALES SPECIALIST RESUME EXAMPLE

Published: Sep 8, 2025 - The Inside Sales Specialist generates and qualifies leads through trade shows, marketing campaigns, social media, and customer inquiries while promoting brand awareness of Metrohm technologies. This role develops sales opportunities by researching accounts, providing technical information, preparing quotations, and coordinating with outside sales representatives to convert leads into orders. The specialist also strengthens customer relationships through follow-ups, competitive analysis, and participation in tradeshows and demos, ensuring expanded market presence and identification of new service needs.

Tips for Inside Sales Specialist Skills and Responsibilities on a Resume

1. Inside Sales Specialist, Metrohm USA, Fountain Valley, CA

Job Summary: 

  • Sourcing new sales opportunities through inbound/outbound lead follow-up and emails
  • Determine customer requirements and expectations to recommend specific products and solutions
  • Achieve agreed-upon sales targets and outcomes within the schedule
  • Maintain and expand the database of prospects
  • Perform effective online demos to prospects
  • Utilize professionalism, communication skills and acquired product knowledge to provide a high-quality experience in the handling of products and general questions 
  • Enrollment(sales) and renewal (retention calls) through consultative sales techniques
  • Take Inbound (and potentially make outbound) renewal/enrollment calls 
  • Renew and enroll customers into various products/services using a “professional sales” approach
  • Process customer renewal inquiries and drive customer retention
  • Quickly identify customer needs and handle system transactions and system data entry in a timely, professional and accurate manner
  • Provide customers with available options and additional coverage according to state/warranty requirements
  • Develop and process written transactions including email, fax, electronic and other correspondence/transaction types


Skills on Resume: 

  • Lead Generation (Hard Skills)
  • Customer Needs (Soft Skills)
  • Sales Targets (Hard Skills)
  • Prospect Database (Hard Skills)
  • Online Demos (Hard Skills)
  • Product Knowledge (Hard Skills)
  • Consultative Selling (Soft Skills)
  • Customer Retention (Soft Skills)

2. Inside Sales Specialist, BioTech Instruments Inc., Rockville, MD

Job Summary: 

  • Produce responses to requests for product information, promotion, pricing, licensing, and policies
  • Working closely with World Area Offices and Local Country Representatives
  • Understand business processes and concerns
  • Focus on technical product aspects and applications
  • Communicate technical and business information to a widely varied audience
  • Understand and capture business and technical requirements
  • Develop a broad awareness of the customer's technical specifications and emerging technologies
  • Develop a thorough product knowledge competency on all supported products, with a special focus on the Distributed Control System
  • Team up with and support FSEs/DSMs/Account Managers (RELL Sales Partners) to achieve the company's set Sales Goals
  • Achieve the Gross Margin Dollar Goals for the assigned districts
  • Develop and generate sales revenues out of the ISS assigned customer accounts mainly via telesales methods by close and professional follow-up services, with the help of Sales Partners and Supervisors
  • Contribute to the improvement of the sales team and promote teamwork throughout the organization
  • Work under the Sales Manager in executing the company’s revenue and profitability strategy through the support of selling engineered fastening solutions to both current and prospective OEM and distribution customers
  • Grow sales through a multitude of approaches including such as cross-selling and new customer acquisition


Skills on Resume: 

  • Product Knowledge (Hard Skills)
  • Technical Communication (Soft Skills)
  • Business Processes (Hard Skills)
  • Requirement Analysis (Hard Skills)
  • Team Collaboration (Soft Skills)
  • Sales Growth (Hard Skills)
  • Customer Acquisition (Soft Skills)
  • Revenue Strategy (Hard Skills)

3. Inside Sales Specialist, GreenTech Solutions LLC, Durham, NC

Job Summary: 

  • Responsible for achieving the regional revenue and margin targets of the assigned area through prospecting
  • Lead follow-up and generation, product opportunities and assessing sales potential through telephone and e-mail sales
  • Complete assigned projects with a clear objective to grow the area and the business's annual and periodic targets
  • Follow up on new account registrations, pre-approach mailings, and company-sponsored marketing campaigns
  • Contact and qualify leads from trade shows, inquiries, target market lists, or personal prospecting efforts via telephone and/or email to facilitate sales of Bioscience products and services within the assigned territory
  • Promote product lines by presenting product and technical information to all potential customers within the assigned territory
  • Provide customers with technical assistance in selecting and effectively using products
  • Collect and forward to management, market information including competitive promotions, contract prices, new products, new applications and customer needs
  • Prepare and submit to management timely and accurate reports that provide information regarding forecasts, sales and market activity, performance and the current status of assigned territory/accounts
  • Record all activities and client information in the CRM database on a daily and timely basis


Skills on Resume: 

  • Revenue Targets (Hard Skills)
  • Lead Generation (Hard Skills)
  • Territory Growth (Hard Skills)
  • Marketing Campaigns (Hard Skills)
  • Product Promotion (Soft Skills)
  • Technical Assistance (Soft Skills)
  • Market Analysis (Hard Skills)
  • CRM Management (Hard Skills)

4. Inside Sales Specialist, Precision Lab Equipment Co., Woburn, MA

Job Summary: 

  • Answering queries, providing basic technical advice and information on new product introductions and modifications
  • Build and maintain good relationships through Wholesale Distributors at all levels 
  • Coordinate new and repeat sales to ensure 100% customer satisfaction and account retention
  • Extensive interaction with customers, partners, and team via phone or mail
  • Inquiry handling, prepare, send and follow up on quotations
  • Listen, understand and convey customer requirements to solutions and business opportunities
  • Provide reliable solutions for all commercial and basic technical issues to ensure complete customer satisfaction
  • Determine improvements by analyzing cost-benefit ratios of equipment, supplies, service applications, engineering, or proposing changes in equipment, processes, or use of materials or services
  • Gain customer acceptance by explaining or demonstrating the cost reductions and operational improvements of using specific products/ solutions
  • Assist in negotiating contracts, terms, and conditions
  • Participate with other Regional sales colleagues in sharing marketing intelligence about product opportunities that will grow sales


Skills on Resume: 

  • Customer Support (Soft Skills)
  • Relationship Building (Soft Skills)
  • Account Retention (Soft Skills)
  • Quotation Handling (Hard Skills)
  • Requirement Analysis (Hard Skills)
  • Technical Solutions (Hard Skills)
  • Contract Negotiation (Soft Skills)
  • Market Intelligence (Hard Skills)

5. Inside Sales Specialist, Horizon Medical Devices, Minneapolis, MN

Job Summary: 

  • Submit orders and confer with Customer Service Representatives
  • Coordinate with outside sales and the demand planner for forecast orders and special pricing (SPR)
  • Involve technical services and engineering for designs and cost pricing
  • Arrange Documentation and drawings by liaising with technical services
  • Coordination with technical services, engineering, and other relevant parties
  • Follow up on project status
  • Prepare frequent reports by collecting, analyzing, and summarizing quotation information vs the success ratio, market application trends
  • Maintain professional and technical knowledge by attending educational workshops
  • Reviewing professional publications
  • Establishing personal networks
  • Participating in professional societies
  • Contribute to sales effectiveness by identifying short-term and long-range issues that must be addressed
  • Providing information and commentary pertinent to deliberations
  • Recommending options and courses of action, implementing directives
  • Contribute to team effort by accomplishing related tasks


Skills on Resume: 

  • Order Management (Hard Skills)
  • Forecast Coordination (Hard Skills)
  • Cost Pricing (Hard Skills)
  • Project Tracking (Hard Skills)
  • Report Analysis (Hard Skills)
  • Technical Knowledge (Hard Skills)
  • Issue Resolution (Soft Skills)
  • Team Contribution (Soft Skills)

6. Inside Sales Specialist, Stellar Diagnostics Corp., Tampa, FL

Job Summary: 

  • Utilize coaching and sales training to meet goals
  • Upon proven success, progress through the sales fast-track program
  • Make prospecting calls and expand the account base
  • Manage a qualified account base
  • Build and maintain customer relationships
  • Responsible for helping customers by providing product knowledge and service information
  • Have knowledge of products and services offered to provide advisory services to customers
  • Liaison between customers and all service departments
  • Generate and follow up on quotes
  • Maintain communication and documentation
  • Enter activities into CRM
  • Meet and exceed activity metrics
  • Placing quotes and orders


Skills on Resume: 

  • Sales Training (Hard Skills)
  • Prospecting Calls (Hard Skills)
  • Account Management (Hard Skills)
  • Customer Relationships (Soft Skills)
  • Product Knowledge (Hard Skills)
  • Advisory Services (Soft Skills)
  • CRM Management (Hard Skills)
  • Quote Handling (Hard Skills)

7. Inside Sales Specialist, NovaChem Scientific, Princeton, NJ

Job Summary: 

  • Act as the initial point of contact for prospective customers
  • Remain the ongoing inside sales contact for select accounts with an ability to understand customer needs from both a transactional and basic technology perspective to offer solutions
  • Interact with Customer Support, Marketing, Technical Support and field sales teams
  • Develop messages, build product knowledge and hand off sales opportunities
  • Qualify and convert potential leads from digital campaigns, conferences, references, tradeshows, etc.
  • Build interest level of high-value prospects and maintain contact to create sales opportunities
  • Capture data about calls and prospects to identify the quality of lead sources, marketing messages, and track workflow for each lead
  • Initiate proactive campaigns for lead nurturing and accounts
  • Work closely with regional sales managers on regional campaigns for upselling and cross-selling
  • Represent Omron in a professional, ethical, and socially responsible manner
  • Represent the Omron Guiding Principles through personal and business interactions with employees, distributors, and colleagues


Skills on Resume: 

  • Customer Contact (Soft Skills)
  • Needs Analysis (Hard Skills)
  • Team Collaboration (Soft Skills)
  • Lead Qualification (Hard Skills)
  • Lead Nurturing (Soft Skills)
  • Data Tracking (Hard Skills)
  • Cross-Selling (Hard Skills)
  • Professional Conduct (Soft Skills)

8. Inside Sales Specialist, ClearView Solar Systems, Tempe, AZ

Job Summary: 

  • Answer and provide a quotation for new customer inquiries
  • Process new customer orders, release all releasable order lines, and handle customer claims
  • Prepare and communicate new customer promotions, and arrange follow-up calls to customers
  • Actively approach customers by phone/email to provide new product information, seasonal promotions, and performance reviews
  • Provide customers with information on product/order availability, delivery status
  • Process/confirm incoming customer orders
  • Coordinate between the sales and production departments
  • Creatively overcoming obstacles customers have to achieve their short-term and long-term goals
  • Identifying opportunities for small businesses
  • Improve their online presence and increase the value they provide their customers
  • Conduct needs analysis and follow up with prospects
  • Ensure they purchase products and services that meet their needs and goals
  • Coach and advise small businesses and organizations on best-in-class online marketing strategies
  • Attain and exceed diverse sales goals with multiple product offerings


Skills on Resume: 

  • Quotation Handling (Hard Skills)
  • Order Processing (Hard Skills)
  • Customer Promotions (Hard Skills)
  • Product Information (Hard Skills)
  • Department Coordination (Soft Skills)
  • Problem Solving (Soft Skills)
  • Needs Analysis (Hard Skills)
  • Sales Goals (Hard Skills)

9. Inside Sales Specialist, BlueWave Packaging Inc., Louisville, KY

Job Summary: 

  • Actively sells products via telephone, email, and customer visits
  • Qualify and contact new leads
  • Provide pricing and quotations, including custom-manufactured products
  • Participate in tradeshows and customer seminars
  • Work closely with and maintain effective working relationships with other departments, including Marketing, Technical Support, and Customer Service
  • Continuously update and employ CRM (salesforce.com) in all sales-related activities
  • Receiving inbound calls from prospective clients
  • Explaining the organization and various offerings to prospective clients while following the call script
  • Ensuring performance goals are met
  • Making outbound calls to follow up on leads
  • Sourcing relevant companies and calling new business prospects
  • Enter them in the CRM (Salesforce.com) and follow their evolution and manage KPI reports
  • Calling new business prospects
  • Strive to meet and exceed all established call and revenue targets
  • Gain a comprehensive understanding of the client’s business, challenges and strategy, to become the partner of choice
  • Developing and growing a network of key contacts across clients at all levels
  • Continually develop and update own knowledge and understanding of the pharmaceutical and consumer health industry, IQVIA, and offerings, and that of the nominated client base


Skills on Resume: 

  • Lead Qualification (Hard Skills)
  • Quotation Pricing (Hard Skills)
  • CRM Management (Hard Skills)
  • Inbound Calls (Hard Skills)
  • Outbound Prospecting (Hard Skills)
  • Performance Goals (Hard Skills)
  • Client Understanding (Soft Skills)
  • Network Development (Soft Skills)

10. Inside Sales Specialist, Apex Industrial Controls, Dayton, OH

Job Summary: 

  • Contribute to profitable yearly revenue growth via the acquisition of new customers and cross-selling activities across the existing customer base
  • Outbound calling and e-mail actions based on a list of pre-qualified leads
  • Customer acquisition and contract closing
  • Understanding customer requirements and translating them into an offer, performing effective online demos, preparing quotations, and providing information for the customer to seal the deal
  • Meeting assigned KPI’s and outbound activity efforts, including tele-sales calls and new customer acquisition
  • Approach customers with a high degree of professionalism and effectiveness by successful utilization of selling skills and sales tools
  • Create and maintain a list/database of prospective clients
  • Ensure proper follow-up and up-to-date customer information using Microsoft Dynamics CRM
  • Report on lead activity every week
  • Work as an individual contributor, as part of the greater sales team, to grow the sales business through collaboration
  • Provide feedback for the creation of appropriate marketing and sales campaigns
  • Act as “Voice of the Customer” towards Product Management teams by making suggestions for product evolutions based upon the needs identified with prospects


Skills on Resume: 

  • Customer Acquisition (Hard Skills)
  • Cross-Selling (Hard Skills)
  • Online Demos (Hard Skills)
  • Quotation Preparation (Hard Skills)
  • KPI Achievement (Hard Skills)
  • Selling (Soft Skills)
  • CRM Management (Hard Skills)
  • Customer Feedback (Soft Skills)

11. Inside Sales Specialist, VitalPath Healthcare Supplies, Omaha, NE

Job Summary: 

  • Use Outreach, LinkedIn Sales Navigator and other resources to generate qualified leads and increase the sales pipeline
  • Engage with all lead-related activities, to qualify leads and inquiries
  • Document all notes on customer interaction in CRM
  • Work closely with the broader sales team both on the supply and demand side
  • Develop leads and schedule appointments
  • Managing inbound requests through calls or emails from accounts related to leads and opportunities or quotes for new business
  • Registering leads, qualifying and distributing them
  • Nurturing high-value leads and high-potential but dormant customers, either by phone or email
  • Managing selected opportunities, creating quotes or performing follow-up activities
  • Supporting Field Sales Representatives by qualifying prospects
  • Making calls and setting up appointments or conducting necessary research
  • Covering the full product portfolio across Mettler Toledo
  • Define and implement best practices, new approaches and optimized processes in lead generation and customer acquisition
  • Work closely with the Sales team and help shape the future of customer acquisition and revenue generation for the company


Skills on Resume: 

  • Lead Generation (Hard Skills)
  • Lead Qualification (Hard Skills)
  • CRM Documentation (Hard Skills)
  • Team Collaboration (Soft Skills)
  • Appointment Scheduling (Hard Skills)
  • Lead Nurturing (Soft Skills)
  • Quote Handling (Hard Skills)
  • Process Optimization (Hard Skills)

12. Inside Sales Specialist, Quantum Electronics Group, Plano, TX

Job Summary: 

  • Develop increased sales in selected accounts using activities such as telephone calls, emails, and marketing communication
  • Drive product sales by focusing on geographic regions or marketing segments that are not covered by sales reps or by complementing sales rep efforts on targeted customers
  • Increase daily touchpoints with customers to better penetrate underperforming segments
  • Follow up with existing customers to increase volume and improve customer relationships through improved communication
  • Conduct presentations and demos with relevant customers through remote communications platforms such as Webex and Skype
  • Provide regular quotations and product information to customers
  • Visit customers where opportunities justify establishing and developing sales relationships
  • Work with Sales and Operational Marketing when agreed to assist with lead development
  • Work with Sales Support and Order Processing to uncover customers and opportunities to develop more business
  • Utilise existing install base to develop additional service revenue in selected market segments and customers
  • Utilise available social media platforms and operational marketing programs
  • Improve overall customer engagement in selected customer groups or market segments
  • Leverage the use of CRM processes and data available to create repeat purchases, target new and existing customers, and increase sales
  • Manage an opportunity pipeline to ensure efficient and effective development and closing of sales
  • Submit monthly and quarterly forecasts
  • Assist with the development of the eShop platform within the inside-sales customer groups or market segments
  • Establish an exceptional overall customer experience/journey in selected accounts


Skills on Resume: 

  • Account Sales (Hard Skills)
  • Customer Engagement (Soft Skills)
  • Remote Presentations (Hard Skills)
  • Quotation Handling (Hard Skills)
  • Lead Development (Hard Skills)
  • Service Revenue (Hard Skills)
  • CRM Utilization (Hard Skills)
  • Opportunity Management (Hard Skills)

13. Inside Sales Specialist, Redwood Water Technologies, Portland, OR

Job Summary: 

  • Elaborate offers for mainly international customers and management of complex and non-complex projects, in support and in coordination with the sales managers and the bid engineers
  • Manage direct contacts with customers both in relation to direct offers and as backup to sales managers
  • Daily interaction with various functions of the company for administrative, technical and execution matters
  • Virtual meetings to build relationships with new customers
  • Advise customers on suitable, simple product selection based on their needs and specifications
  • Support sales managers in the regular maintenance of the crm
  • Create new customer Vista accounts 
  • Enter new purchase orders into Bid Manager and/or Vista systems
  • Create production work orders 
  • Complete customer quotes daily using the Bid Manager software and other internal resources
  • Field phone calls and e-mails daily from internal and external stakeholders regarding inquiries on pricing, lead time, and order status
  • Clearly communicate customer requirements and changes to the operations team
  • Understand market demands and the competitive landscape to price jobs effectively
  • Ensure Marina Power and Lighting is receiving profitable business while staying competitive in the market
  • Being knowledgeable in Eaton Marina Power and Lighting product offerings, and applying them to customer needs
  • Interdepartmental collaboration and communication of ship dates, parts order status, tracking information, lead time changes for products, and production issues related to customer delays
  • Communicate and escalate issues to appropriate Operations and Sales leadership and follow up directly with customers


Skills on Resume: 

  • Project Management (Hard Skills)
  • Customer Relations (Soft Skills)
  • Virtual Meetings (Soft Skills)
  • Product Advising (Soft Skills)
  • CRM Maintenance (Hard Skills)
  • Order Processing (Hard Skills)
  • Quotation Handling (Hard Skills)
  • Market Analysis (Hard Skills)

14. Inside Sales Specialist, Alpha Materials Testing Inc., Buffalo, NY

Job Summary: 

  • Be in contact with Regional Sales and Business Development Managers (RSM/BDMs) daily
  • Support the whole Sales Cycle in the assigned territory
  • Maintain information about the sales pipeline in their territory, helping them to achieve the sales goals
  • Work on a customer-first strategy by ensuring at least a 90% renewal rate in the territory and look for further upsell opportunities
  • Create quotes and solution proposals with revision from the RSM/BDM
  • Facilitate engagement and communication between customer and partner resources
  • Work with internal Y Soft teams such as Customer Support and Marketing
  • Maintain customer and partner contact details, data
  • Ensure internal management systems and external partner portals are up to date to support the "data-driven decisions" approach
  • Work on all steps of the 'Lead 2 Order 2 Cash' process, including following up on pending orders, issuing and distributing invoices, and measuring partner satisfaction
  • Prospect, qualify and generate sales through cold calling
  • Contact potential clients through, but not limited to, phone calls, email, mailings, and seminars
  • Manage, track, and follow up on leads as they progress through the sales cycle
  • Collaborate with Marketing, Business Development, and Subject Matter Experts to facilitate new programs, messages and campaigns
  • Read, prepare and analyze data for the development/status of reports
  • Meticulously track contacts and data generated during the sales process


Skills on Resume: 

  • Sales Cycle (Hard Skills)
  • Renewal Management (Hard Skills)
  • Quote Creation (Hard Skills)
  • Customer Engagement (Soft Skills)
  • Data Management (Hard Skills)
  • Order Processing (Hard Skills)
  • Lead Generation (Hard Skills)
  • Report Analysis (Hard Skills)

15. Inside Sales Specialist, Titan Safety Equipment, Wichita, KS

Job Summary: 

  • Prospecting of leads from multiple sources, including LinkedIn, PubMed, academic websites, and more
  • Engage with prospects via email and/or phone, positioning Canopy’s offerings to their needs
  • Qualify incoming leads, providing product and pricing information, assessing needs, and establishing budget and timelines
  • Transfer of qualified leads to Business Development
  • Identifying new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Researching accounts, identifying key players, and generating interest
  • Prospecting new customers through lead generation, follow-up, and cold calling
  • Negotiating and closing business deals that promote sustained revenue
  • Closing sales and achieving quarterly quotas
  • Monitoring revenue streams and identifying opportunities to increase profitability
  • Developing client relationships and strengthening industry partnerships
  • Understanding customer needs and requirements
  • Routing qualified opportunities to the appropriate sales executives for further development and closure
  • Maintaining and expanding the database of prospects within the assigned territory
  • Documenting all pertinent customer information and conversations in the company’s CRM system


Skills on Resume: 

  • Lead Prospecting (Hard Skills)
  • Email Outreach (Hard Skills)
  • Lead Qualification (Hard Skills)
  • Account Research (Hard Skills)
  • Cold Calling (Hard Skills)
  • Deal Negotiation (Soft Skills)
  • Quota Achievement (Hard Skills)
  • CRM Documentation (Hard Skills)

16. Inside Sales Specialist, Sierra Environmental Systems, Reno, NV

Job Summary: 

  • Manage inbound leads from the Business Development Team to develop a solid pipeline for the sales team
  • Manage the Business Development email inbox and phone line, responding to inquiries within the agreed timeframe
  • Understand the Business Development process to assist and to proactively seek new business opportunities
  • Use relevant sales and marketing collateral to illustrate how a range of BSI products meet a range of customer needs
  • Ensure these are communicated to Business Developers and available for them to use
  • Accurately record information in the CRM system for the sales team
  • Run reports to support Business Development activities
  • Plan and organise events with the support and guidance of the Business Development Managers to improve relationships with customers
  • Proactively engage with trialing customers to maximise conversion to subscriptions
  • Scope solutions that best address customer needs and educate them in realising the value of Buildxact
  • Build, monitor and address the sales pipeline to ensure an accurate and on-target forecast
  • Collaborate with Marketing and Product to share learnings from customer discussions to drive new trials


Skills on Resume: 

  • Lead Management (Hard Skills)
  • Inquiry Response (Soft Skills)
  • Business Opportunity (Hard Skills)
  • Sales Collateral (Hard Skills)
  • CRM Recording (Hard Skills)
  • Report Generation (Hard Skills)
  • Event Planning (Soft Skills)
  • Pipeline Forecasting (Hard Skills)

17. Inside Sales Specialist, CrystalBio Research Labs, Madison, WI

Job Summary: 

  • Achieve monthly objectives for converting leads
  • Contributing to the new patient and revenue targets
  • Advising people with diabetes on how to access funding for CGM in their local area
  • Liaising with field territory managers on sales opportunities in the local regions
  • Point of contact for inbound sales
  • Manage a pipeline of leads for conversion to a second sale or new customer opportunity, ensuring every lead is followed up on
  • Point of contact for the customer journey from time of enquiry, through to sale, delivery of product and after-sales support and nurture
  • Communicate clearly the product features and benefits to convert sample sales and leads into sales (Training will be provided)
  • Provide guidance and advice on a portfolio of product offerings and establish suitability
  • Fulfill the order process from start to order shipment
  • Utilise internal systems (Salesforce Lightning) to organize daily activities and manage lead and opportunity pipelines to convert to sales
  • Track sales and conversions daily, weekly, quarterly and yearly
  • Support all elements of delivering exceptional customer service, including responsibility for inbound and outbound calls, email communications and order fulfilment
  • Grow and develop collaborative communication with the Field Team
  • Maintain follow-up service levels with customers, internal and external
  • Support the team when another inside sales specialist is on annual leave/sick days, helping maintain the pipeline and sales cycles turnaround time
  • Independently troubleshoots and seeks solutions to problems related to orders and sales efforts


Skills on Resume: 

  • Lead Conversion (Hard Skills)
  • Revenue Targets (Hard Skills)
  • Sales Liaison (Soft Skills)
  • Pipeline Management (Hard Skills)
  • Product Communication (Soft Skills)
  • Order Fulfillment (Hard Skills)
  • CRM Management (Hard Skills)
  • Customer Service (Soft Skills)

18. Inside Sales Specialist, Orion Software Solutions, Charlotte, NC

Job Summary: 

  • Assist with growing the LGM business via both existing and new customer bases
  • Providing support by securing the sale of post-vehicle delivery warranty contract sales (2nd opportunity sales)
  • Promoting complementary value-added products with current customers
  • Develop trusted advisor and consultative relationships with new vehicle owners and existing LGM contract holders through customer insights/discovery processes
  • Assist with gathering customer insights information via business partners or telephone and email surveys to help define the positioning of renewals or 2nd opportunity sales
  • Organizing and reviewing the customer insights information via customer contact systems to build efficient sales strategies
  • Maintaining and reviewing up-to-date product knowledge as well as understanding and assessing a product’s unique value proposition
  • Support the administration of LGM contract renewals by leading on outbound strategic customer contact campaigns (text message/email/call)
  • Understanding customers' needs and identifying sales opportunities as part of the contract renewal approach
  • Recognize potential profit opportunities where customers may have interest/needs in another type of purchase or relationship
  • Address incoming reward benefit claims and queries, taking the opportunity to position consumer renewal or extension options while processing reward benefit claims
  • Provide customer contact system and FAQ development support 


Skills on Resume: 

  • Customer Growth (Hard Skills)
  • Warranty Sales (Hard Skills)
  • Value Promotion (Soft Skills)
  • Consultative Selling (Soft Skills)
  • Customer Insights (Hard Skills)
  • Sales Strategy (Hard Skills)
  • Contract Renewal (Hard Skills)
  • Customer Support (Soft Skills)

19. Inside Sales Specialist, Delta Automation Systems, Tulsa, OK

Job Summary: 

  • Contact the purchasing point-of-contact, who furnishes product cost benefits, ROI information and provides follow-up through close of sales to meet established sales targets
  • Negotiates final pricing and terms with the purchasing point-of-contact
  • Collaborates with field sales and service to drive new service business, existing renewal and warranty extensions, and product feature add-ons
  • Assess customer needs and propose solutions to meet those needs to close sales
  • Expected to write sales presentations and review customer needs based on the age of equipment and financial exposure
  • Accurately forecasts business in a defined territory
  • Maintain records of customer contacts in a CRM database
  • Provide on-going updates to field service and sales personnel regarding sales opportunities, customer concerns, and other relevant information, to facilitate new business
  • Keep updated records of win-loss sales events
  • Maintain up-to-date knowledge of product offerings, marketing programs and promotions
  • Provide input for developing training curriculum and training tools including self- learning and web learning
  • Meet and exceed minimum department call volume standards and department metrics


Skills on Resume: 

  • Sales Negotiation (Soft Skills)
  • Business Collaboration (Soft Skills)
  • Needs Assessment (Hard Skills)
  • Sales Presentations (Hard Skills)
  • Territory Forecasting (Hard Skills)
  • CRM Management (Hard Skills)
  • Product Knowledge (Hard Skills)
  • Performance Metrics (Hard Skills)

20. Inside Sales Specialist, Keystone Scientific Products, Pittsburgh, PA

Job Summary: 

  • Qualification of account information from external databases, sales leads and removal of outdated CRM accounts by contacting the customer
  • Acquisition of new customers, selling of digital products and business extension
  • Assessment of competitors by analysing and summarizing competitor information, trends, and identifying sales opportunities
  • Qualifying customers via remote channels provided by internal or external data sources
  • Using questionnaire catalogues and excellent verbal skills to identify the customer's up- / cross-selling potential
  • Maintaining the customer data in the CRM system
  • Understanding customer needs and standard requirements
  • Maintenance of records of who has been contacted and the outcome
  • Building trusting and valued relationships with existing and future customers
  • Actively participate and facilitate in-house and online demos
  • Prepare quotations based on direction from customers, outside sales, or the engineer's requests
  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Effectively managing cancellations or changes in sales orders and communicating changes with appropriate personnel
  • Managing orders and order status to ensure delivery commitment has been met
  • Shipping stock items out for orders and receiving parts in for inventory
  • Staying up-to-date on all product features and educating existing and future customers about product features


Skills on Resume: 

  • Account Qualification (Hard Skills)
  • Customer Acquisition (Hard Skills)
  • Competitor Analysis (Hard Skills)
  • Upselling Potential (Soft Skills)
  • CRM Maintenance (Hard Skills)
  • Customer Relationships (Soft Skills)
  • Quotation Preparation (Hard Skills)
  • Order Management (Hard Skills)

21. Inside Sales Specialist, HarborPoint Chemicals, Baton Rouge, LA

Job Summary: 

  • Achieve the monthly sales target
  • Achieve several customer connections through tele-calls (telephone, in-contact, video calls)
  • Attain the set daily outbound call activity target
  • Convert leads from sales campaigns to opportunities
  • Record all data into the CRM system (Salesforce.com)
  • Identify and manage to win opportunities
  • Maintain a relationship with customers, and collaborate with the field sales team to meet customer expectations
  • Improve sales coverage in longtail accounts / key accounts
  • Capture Voice of Customer (VOC) and improve 3M products/services for better customer satisfaction
  • Act as product and procedure advisor via telephone, mail, seminars/shows, etc.
  • Provide weekly reports to the reporting manager and the Division sales leader


Skills on Resume: 

  • Sales Target (Hard Skills)
  • Telecalling Activity (Hard Skills)
  • Lead Conversion (Hard Skills)
  • CRM Recording (Hard Skills)
  • Opportunity Management (Hard Skills)
  • Customer Relations (Soft Skills)
  • Account Coverage (Hard Skills)
  • VOC Capture (Soft Skills)

22. Inside Sales Specialist, Summit Micro Devices, Colorado Springs, CO

Job Summary: 

  • Work with the Siding Sales Specialist to deliver and maintain programs and services
  • Support customer relationships with an established dealer network by using outstanding service skills and proactive sales techniques
  • Assist with inbound customer inquiries regarding product information and delivery information
  • Proactively build price lists based on customer requirements
  • Respond accurately and efficiently to orders received by phone, fax or e-mail by way of the company’s computerized order system
  • Prompt and accurate entry of credits and returns
  • Work as a liaison between the customer and all internal departments
  • Support the Siding Sales Specialist through business development presentations
  • Lead generation activities and customer visits
  • Monitor competitive landscape and industry activity 
  • Help drive new business strategies and growth opportunities in conjunction with the Siding Specialist
  • Accountable for various administrative tasks including spreadsheet maintenance, inventory management/tracking, and other tasks
  • Assist in lead generation for Allied Product Sales as an extension of the Inside Sales Team


Skills on Resume: 

  • Customer Support (Soft Skills)
  • Proactive Selling (Soft Skills)
  • Order Processing (Hard Skills)
  • Return Management (Hard Skills)
  • Business Development (Hard Skills)
  • Lead Generation (Hard Skills)
  • Competitive Monitoring (Hard Skills)
  • Inventory Tracking (Hard Skills)

23. Inside Sales Specialist, Golden State Diagnostics, Sacramento, CA

Job Summary: 

  • Prepares price quotes within the expected lead time for customers
  • Understanding product hardware and software licenses
  • Supports Account Managers daily for quotations
  • Communicate with distributors and principals for product BOM and pricing requests
  • Generate a basic proposal for a small-scale project
  • Track call notes and sales statuses of correspondences in the CRM system
  • Assists in marketing events organized by the company
  • Conduct Prospecting calls in researched Markets/Segments to pre-qualify cold call campaigns
  • Distributes hot leads requests to Account Managers
  • Maintains correspondence with customer contacts via email, fax and telephone
  • Order processing of sales orders into the system


Skills on Resume: 

  • Price Quotation (Hard Skills)
  • License Knowledge (Hard Skills)
  • Account Support (Soft Skills)
  • BOM Coordination (Hard Skills)
  • Proposal Generation (Hard Skills)
  • CRM Tracking (Hard Skills)
  • Prospecting Calls (Hard Skills)
  • Order Processing (Hard Skills)

24. Inside Sales Specialist, Ironwood Manufacturing Inc., Boise, ID

Job Summary: 

  • Execute a high volume of phone calls, LinkedIn messages, emails and follow-ups 
  • Develop pipeline opportunities within target accounts of North America and the EMEA region
  • Introduce HighRadius products to potential customers through strategic account identification and targeted outbound outreach via cold prospecting
  • Achieve and exceed the monthly/quarterly metrics (appointments with prospects, discovery calls for sales and generating sales-qualified leads)
  • Work closely with the entire sales organization to accelerate the sales pipeline and to extend reach into target accounts
  • Collaborate with the marketing team to ensure that inbound marketing campaigns are integrated with other marketing efforts, ensuring a seamless user experience for customers and prospects
  • Manage lead pipeline and prospecting status in Salesforce.com and Outreach
  • Close cooperation with the eCommerce team within the global eBusiness
  • Refer opportunities to the eBusiness Sales Specialist for eProcurement / Punchout connections and Customer Specific Pricing in eShop
  • Prospect for new clients and opportunities (with new and existing clients) through high-volume outbound calling
  • Drive product sales by focusing on geographic regions that are not covered by sales reps or by complementing Sales reps' efforts on targeted customers
  • Increase daily touch points with customers to better penetrate underperforming segments and gain access to locked-down accounts
  • Follow up with existing customers to increase the volume of low-cost items and provide improved customer service
  • Leverage the use of CRM processes and data available to create repeat purchases, target new and existing customers and increase sales
  • Generate interest for consumables and sellable services by articulating competitive differentiators and the Eppendorf value proposition
  • Emphasize the eShop as a purchasing channel
  • Receive customer referrals from Sales Reps that have purchased instruments which lend themselves to Consumables sales


Skills on Resume: 

  • Outbound Prospecting (Hard Skills)
  • Pipeline Development (Hard Skills)
  • Metrics Achievement (Hard Skills)
  • Sales Collaboration (Soft Skills)
  • Marketing Integration (Soft Skills)
  • CRM Management (Hard Skills)
  • Customer Service (Soft Skills)
  • Value Proposition (Soft Skills)

25. Inside Sales Specialist, Palmetto Energy Systems, Charleston, SC

Job Summary: 

  • Identify sales opportunities with new and existing customers and successfully manage the sales cycle of the Company's products and services
  • Achieve or exceed the assigned territory sales plan through an outbound sales activity, competing within the stated territory and/or named accounts
  • Coordinate sales processes for assigned accounts for an assigned geography in accordance with approved sales and marketing plans
  • Build and maintain relationships by regular telephone, MS Teams video calls, email contact and occasional face-to-face meetings, with customers and potential customers in an assigned territory
  • Allow product and service information to be communicated and strategic information to be gathered
  • Utilize all routes to market including channel partners and the e-commerce platform, to deliver solutions for the customers
  • Participate in sales, product and systems training, marketing campaigns, and special projects as presented by the Company
  • Develop appropriate selling skills consistent with Company philosophy, policies, and procedures
  • Develop and maintain detailed customer/prospect records
  • Ensure that the relevant mailing list and database reflect this information, e.g., Customer Contacts Database and Marketing Database, SFDC


Skills on Resume: 

  • Sales Cycle (Hard Skills)
  • Territory Management (Hard Skills)
  • Account Coordination (Hard Skills)
  • Relationship Building (Soft Skills)
  • Market Channels (Hard Skills)
  • Sales Training (Hard Skills)
  • Selling (Soft Skills)
  • Database Management (Hard Skills)

26. Inside Sales Specialist, Suncrest Building Products, Des Moines, IA

Job Summary: 

  • Utilize data sources to analyze and develop sales opportunities with the greatest ROI
  • Communicate key competitive activities, market trends, and changing customer development plans and priorities, which include emerging customers
  • Regularly provide written and verbal communication of successes, failures, and best practices
  • Improve the overall operating efficiency of the team, region and sales organization
  • Communicate account objectives and action plans to management via daily interactive updates, monthly summary reports and other communication vehicles
  • Coordinate contracts/quotations within the Company Guidelines by extending competitive pricing
  • Maintain and increase margin/revenues with guidance from Management and/ or marketing
  • Ensure that all necessary resources are used effectively to close sales in favour of the Company
  • Aim for 5 customer-facing days per quarter to enhance customer experience and influence the sales process further
  • Provide a revenue forecast for the assigned territory and products by month to the Regional Sales Manager


Skills on Resume: 

  • Data Analysis (Hard Skills)
  • Market Trends (Hard Skills)
  • Communication (Soft Skills)
  • Team Efficiency (Soft Skills)
  • Account Planning (Hard Skills)
  • Contract Coordination (Hard Skills)
  • Revenue Growth (Hard Skills)
  • Forecasting (Hard Skills)

27. Inside Sales Specialist, Pioneer AgriTech Corp., Fargo, ND

Job Summary: 

  • Inside sales support to the existing North America business development team
  • Improve sales processes with optimization projects for the business development team
  • Screen opportunities from trade news and databases and make initial contact with potential customers
  • Performance monitoring and ensuring updates in sales tools - SFDC, Monthly sales KPI’s dashboard, Power BI Reports
  • Support the sales team with activities such as preparing for sales meetings, expense reports, travel arrangements, donations, internal project screening, etc
  • Supply Chain Support for the front end
  • Identifies target market position by geography, market segment, and customer group and monitors customer and competitor activity and industry trends to identify product potential
  • Develops and delivers sales bids, identifies and contacts prospective customers and builds relationships to generate future sales and repeat business
  • Promotes and sells the organization's products and services, via telephone or internet, to existing and/or potential customers to support the sales budget
  • Initiates calls to potential customers from a list of provided leads including existing customers targeted for cross/up sell, prior customers and/or potential new customers, to support the sales budget
  • Assists sales teams with individual account and sales territory planning and sales reporting in an effort to identify potential new markets
  • Plans and realizes sales activities as well as documentation thereof in Salesforce (CRM) in an effort to better track information on potential product usage
  • Develops a business plan covering sales, revenue, and meeting agreed targets with the intent to grow market share
  • Participate in ongoing training in product knowledge to possess sufficient technical knowledge to sell and support products to customers


Skills on Resume: 

  • Process Optimization (Hard Skills)
  • Opportunity Screening (Hard Skills)
  • Performance Monitoring (Hard Skills)
  • Sales Support (Soft Skills)
  • Market Analysis (Hard Skills)
  • Bid Development (Hard Skills)
  • CRM Management (Hard Skills)
  • Business Planning (Hard Skills)

28. Inside Sales Specialist, SilverLake Industrial Supply, Birmingham, AL

Job Summary: 

  • Processes and releases customer orders in accordance with established sales department procedures
  • Processes customer acknowledgments
  • Serves as the primary customer contact for order status questions and requests for escalations
  • Ensures accuracy of the sales order by reviewing the customer's purchase order against the relevant quotation and item descriptions within the sales order.
  • Maintains sales orders in Global Shop using the CRM and Order Entry
  • Ensure all order processes and procedures are followed
  • Be a backup for other sales team members
  • Complete processing of routine quotes
  • Maintain active communication and relationships with customers and in-house personnel
  • Develop and maintain active relationships with buying influences and develop new relationships to maintain and grow business
  • Partner with customers to understand project specifications and scope to ensure proposals are generated to meet requirements
  • Prepare quotations, enter orders in an ERP, follow production, and update customers


Skills on Resume: 

  • Order Processing (Hard Skills)
  • Customer Contact (Soft Skills)
  • Sales Accuracy (Hard Skills)
  • CRM Management (Hard Skills)
  • Quotation Handling (Hard Skills)
  • Customer Relationships (Soft Skills)
  • Proposal Preparation (Hard Skills)
  • ERP Entry (Hard Skills)

29. Inside Sales Specialist, TrueNorth Engineering Services, Anchorage, AK

Job Summary: 

  • Responding to and managing customer-related issues, including order entry, processing incoming electronic orders, expediting, maintaining customer accounts, sourcing products and pricing, and maintaining customer scheduled orders
  • Provide feedback to management and production regarding customer needs and concerns
  • Provide support to office personnel and achieve telesales targets
  • Efficiently and accurately process sales orders, respond to telephone and walk-in customers’ product inquiries
  • Help support the team with IT/software challenges
  • Prepare and follow up on customer quotes
  • Manage the tasks, effectively prioritize with a consistent commitment to accuracy and detail
  • Work with incoming and outgoing freight suppliers to optimize the efficiency of product shipments
  • Manage inbound calls and of promotional outbound activities
  • Manage selective outbound calls for new contacts and sales
  • CRM management and field support and scheduling
  • Support and delivery of marketing campaigns


Skills on Resume: 

  • Order Management (Hard Skills)
  • Customer Support (Soft Skills)
  • Telesales Targets (Hard Skills)
  • IT Support (Hard Skills)
  • Quotation Handling (Hard Skills)
  • Freight Coordination (Hard Skills)
  • CRM Management (Hard Skills)
  • Marketing Support (Soft Skills)

30. Inside Sales Specialist, Prairie Horizon Biofuels, Sioux Falls, SD

Job Summary: 

  • Managing own client relationships, retaining and developing key accounts
  • Providing support to customers on specific products, developing and upselling products
  • Supporting the sales function in activities such as order processing, processing invoices, ensuring on-time delivery and managing the customers' expectations
  • Acting as a product specialist and developing knowledge of the business's key product portfolio
  • Prospect for new and upsell opportunities by phone and email
  • Follow up on leads and requests in Salesforce
  • Qualify potential opportunities and work with the relevant Regional Business Manager towards successful closure
  • Sourcing and calling new business prospects
  • Strive to meet and exceed all established revenue targets
  • Gain a comprehensive understanding of the client’s business, challenges and strategy, to become the partner of choice
  • Developing and growing a network of key contacts across clients at all levels
  • Writing proposals and managing the pipeline
  • Closing new business deals and onboarding new clients
  • Responsible for managing and growing some existing clients into strategic accounts


Skills on Resume: 

  • Client Management (Soft Skills)
  • Product Upselling (Hard Skills)
  • Order Processing (Hard Skills)
  • Product Knowledge (Hard Skills)
  • Lead Qualification (Hard Skills)
  • Prospect Sourcing (Hard Skills)
  • Revenue Targets (Hard Skills)
  • Proposal Writing (Hard Skills)

31. Inside Sales Specialist, Copperline HVAC Solutions, Little Rock, AR

Job Summary: 

  • Generate revenue on accounts by tracking, maintaining, and initiating feedback and building rapport within the business
  • Initiate or respond to customers’ communication (voice/email, etc) promptly and professionally through proper communications
  • Oversee relationships with existing accounts
  • Identify needs and requirements to promote the company’s solutions and achieve customer satisfaction
  • Maintains existing customer base relationships and sales dollars
  • Proactive review of business patterns to identify opportunities to increase sales of existing products, uncover new opportunities and recover lost sales
  • Identify various contacts within each account to deepen the relationship
  • Maintain accurate and organized reporting for all accounts
  • Partner with the Business Development Manager and Account Managers
  • Establish blanket and agreement programs with existing and new potential customers
  • Prepare timely and accurate quotations to existing and potential customers
  • Working within established policies and guidelines to provide timely and accurate price quotes and freight options, to partnering with the applicable sales team member to win accounts
  • Document key customer engagements and value provided to customers for retention efforts into Pregis CRM (C4C) to ensure customer service expectations are documented internally
  • Proactively calling existing and prospective customers to generate revenue opportunities for the business
  • Working with the Customer Success Manager to train other team members
  • Update/maintain documented procedures to support internal ISO requirements


Skills on Resume: 

  • Account Management (Soft Skills)
  • Customer Communication (Soft Skills)
  • Needs Identification (Hard Skills)
  • Sales Opportunities (Hard Skills)
  • Quotation Preparation (Hard Skills)
  • CRM Documentation (Hard Skills)
  • Revenue Generation (Hard Skills)
  • Team Training (Soft Skills)

32. Inside Sales Specialist, Granite Peak Construction Supply, Billings, MT

Job Summary: 

  • Researching and mapping new prospective customers and contacts online and by phone
  • Maintain high levels of prospect contact
  • Proactive identification of sales opportunities within the account base
  • Accurate record keeping and Managing CRM and data systems
  • Creating frequent reviews and reports with sales
  • Participate in the global Sales Lead task force
  • Participate on behalf of the company in activities such as webinars and marketing campaigns
  • Identify and qualify and nature C-level contacts
  • Manage lead conversion and updates
  • Prospect new customers through lead generation, trade shows, follow-up, and cold calling
  • Identify the correct decision makers within a given business
  • Manage email content and call script
  • Document all pertinent customer information and conversations in the CRM system


Skills on Resume: 

  • Prospect Research (Hard Skills)
  • Sales Opportunities (Hard Skills)
  • CRM Management (Hard Skills)
  • Report Creation (Hard Skills)
  • Lead Qualification (Hard Skills)
  • Customer Prospecting (Hard Skills)
  • Decision Maker ID (Hard Skills)
  • Email Management (Hard Skills)

33. Inside Sales Specialist, EverBright Pharmaceuticals, Salt Lake City, UT

Job Summary: 

  • Consult with prospective customers to identify and define business needs, determine a solution, develop, and pitch product proposals and assortments
  • Engage regularly with customers to build positive relationships and customer loyalty
  • Sell a productive portfolio to ensure customers have an optimal product mix to generate future sales and repeat business
  • Partner with outside sales teams to identify and grow business
  • Position KeHE capabilities and offerings in a competitively advantageous manner
  • Close sales and ensure a trouble-free sales process
  • Maintaining a high level of customer service and quality
  • Facilitate conversations around promotional programs and capture extra performance dollars for the account, to include additional promos, demos, ads, and other vehicles to drive base business
  • Educate customers and provide access to new items and build relevant and timely programs
  • Procure new opportunities and maintain order frequency through inbound lead follow-up and outbound calls and emails
  • Procures and maintains inventory
  • Monitors to ensure proper inventory turns
  • Ensures timely shipment of materials and customer satisfaction
  • Works at the sales counter to serve in-store customers
  • Contributes to add-on sales by maintaining a high level of product knowledge
  • Handles customer inquiries and problem resolution when an outside salesperson is not available
  • Performs estimating, take-off, and proposal duties


Skills on Resume: 

  • Business Consultation (Soft Skills)
  • Customer Loyalty (Soft Skills)
  • Product Mix Sales (Hard Skills)
  • Sales Partnership (Soft Skills)
  • Sales Closing (Hard Skills)
  • Promotional Programs (Hard Skills)
  • Inventory Management (Hard Skills)
  • Problem Resolution (Soft Skills)

34. Inside Sales Specialist, CoralWave Marine Equipment, Miami, FL

Job Summary: 

  • Owns the management and maintenance of trade partner co-op and sales events budgets in accordance with management negotiated agreements
  • Records marketing activities, prepares approved invoices and supporting documents for payment and ensures payments have been received by accounts
  • Supervises the creation of trade marketing activations through the gathering of creative assets required by the trade partner
  • Collaboration with product managers, marketing and revenue management to ensure proper positioning and product placement in all co-op activities
  • Manages deadlines and partner expectations throughout the process
  • Advises the Sr. Manager of National and Strategic Accounts of Elite account agency status, this includes the tracking of Elite account benefits, override payment status and any other aspect specific to the Elite agency program
  • Establishes and manages approval processes for Cruise Night requests, CASOs, F&Rs, Commission Exceptions and Group Concessions
  • Develops relationships with internal business units to ensure collaborative support of the sales department is maintained across both Seabourn dedicated and Holland America Group shared units to accomplish brand goals and objectives
  • Responsible for managing all aspects of the National Account Amenity program specific to the assigned accounts
  • Communication to accounts of amenity dates, approval of requested host dates
  • Liaison with revenue management and reservations support regarding reporting and analysis of the amenity program
  • Collaborates with marketing to ensure assets are created and provided to accounts to effectively market the program
  • Negotiates sales event activations with various vendors on behalf of Seabourn, ensuring budget requirements are met while effectively representing the brand positioning at trade and consumer events
  • Responsible for supporting Sr. Managers of National and Strategic Accounts, Key Account Managers, shared Holland America Business Development Managers and trade accounts
  • Frequent communication and account interaction by way of collaborative critical thinking and customer solutions to drive business results to ultimately achieve quarterly and annual revenue goals


Skills on Resume: 

  • Budget Management (Hard Skills)
  • Invoice Processing (Hard Skills)
  • Trade Marketing (Hard Skills)
  • Cross-Functional Collaboration (Soft Skills)
  • Deadline Management (Hard Skills)
  • Program Tracking (Hard Skills)
  • Vendor Negotiation (Soft Skills)
  • Revenue Goals (Hard Skills)

35. Inside Sales Specialist, Bluegrass Medical Systems, Lexington, KY

Job Summary: 

  • Manage engagement with all regional small-medium healthcare accounts to build customer allegiance
  • Successfully articulate the value of products, services, and support to current and prospective customers
  •  Cultivate and maintain strong relationships with key customers within the assigned region and accounts
  • Develop demand and adoption for new molecular diagnostics assays within the existing and prospective account base
  • Identify, prioritize, and develop new customer opportunities to continually build a pipeline for future growth, to meet/exceed revenue targets
  • Demonstrate effective use of remote selling communication tools including phone, email, and virtual meeting platforms
  • Collaborate effectively across Thermo Fisher Scientific divisions
  • Primarily responsible for all communication and coordination between the customer and Thermo Fisher Scientific’s personnel and for ensuring that all new product and system implementations are executed to exceed customer expectations
  • Perform all commercial administrative duties related to effective territory management including documentation of accounts, customers, and activities and more in the corporate CRM (SalesForce.com)
  • Execute effective pipeline management including lead, opportunity, and sales cycle details, to effectively forecast the business and exceed regional business objectives
  • Complete all assigned and training satisfactorily and on time


Skills on Resume: 

  • Customer Engagement (Soft Skills)
  • Value Articulation (Soft Skills)
  • Relationship Building (Soft Skills)
  • Pipeline Development (Hard Skills)
  • Remote Selling (Hard Skills)
  • Cross-Functional Collaboration (Soft Skills)
  • Territory Management (Hard Skills)
  • Pipeline Forecasting (Hard Skills)

36. Inside Sales Specialist, MapleLeaf Diagnostics, Burlington, VT

Job Summary: 

  • Make initial contact to qualify sales leads based on information gathered from trade shows, marketing campaigns, and telephone inquiries
  • Solicit leads from current and prospective customers to generate orders
  • Utilize social media and other web content to find potential customers
  • Pass qualified leads and facilitate in-person meetings with Outside Sales representatives once an opportunity is identified
  • Follow up on and maintain obsolescence and competitive installation base to capture opportunity
  • Identify additional customer needs to include expanded product and or potential service needs
  • Promote brand awareness of Metrohm and its technologies
  • Attend tradeshows and exhibits to promote products
  • Act as a liaison for customer visits and demos at the Fountain Valley, CA, location
  • Develops sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations, and preparing quotations
  • Focuses on a data set primarily consisting of accounts not currently in the database, including obsoletes, and customers in underdeveloped markets
  • Promotes brand awareness of Metrohm and its technologies
  • Dedicated regional connection with customers, which expands the Metrohm Presence
  • Assesses competitors by analyzing and summarizing information and trends and identifying sales opportunities


Skills on Resume: 

  • Lead Qualification (Hard Skills)
  • Order Generation (Hard Skills)
  • Social Prospecting (Hard Skills)
  • Customer Needs (Soft Skills)
  • Brand Promotion (Soft Skills)
  • Sales Development (Hard Skills)
  • Account Research (Hard Skills)
  • Competitor Analysis (Hard Skills)

37. Inside Sales Specialist, LoneStar Process Controls, San Antonio, TX

Job Summary: 

  • Research, prospect and qualify new leads in the Academic and Biotech segments to grow existing and develop new business to support a balanced sales funnel for future sales
  • Understand customers’ needs by positioning Cytiva’s products and converting leads into opportunities in the accounts assigned
  • Develop and maintain a good level of product knowledge of Cytiva and competitive products
  • Proactive in making outbound calls/emails to potential customers and follow up on leads to convert into opportunities
  • Manage a list of accounts assigned in the respective segment, flexible to be on-site to qualify new leads to develop new and grow existing business
  • Achieving sales commitment and key business objectives
  • Generating proposals, preparing sales quotations for customers and demonstrating equipment capabilities on assigned focus products
  • Provide quote support for the field sales team
  • Maintaining satisfactory after-sales relationships and developing long-term customer relationships
  • Work across INBOUND demand generation activities to uncover and craft new opportunities that result in SQL
  • Follow up on highly qualified inbound leads with small and mid-sized companies
  • Build relationships with prospects and internal stakeholders
  • Work collaboratively with marketing and sales departments
  • Professionally and always represent the business with integrity and confidence, in all written and oral communications
  • Serve as a brand ambassador for monday.com’s suite of products and solutions
  • Engage in online and social communities within the region


Skills on Resume: 

  • Lead Prospecting (Hard Skills)
  • Customer Needs (Soft Skills)
  • Product Knowledge (Hard Skills)
  • Outbound Outreach (Hard Skills)
  • Sales Quotations (Hard Skills)
  • After-Sales Support (Soft Skills)
  • Inbound Leads (Hard Skills)
  • Brand Representation (Soft Skills)

38. Inside Sales Specialist, IronGate Safety Solutions, Mobile, AL

Job Summary: 

  • Full account management for existing and prospective clients
  • Work in a team environment, while being held accountable for individual growth targets
  • Must have a high sense of urgency and self-confidence while working in a results-oriented environment
  • Fosters positive relationships to encourage increased sales
  • Proactively manages challenges and negotiates contract terms
  • Maintain strong relationships that provide endless referrals
  • Retention is managed through consistent communication
  • Gives feedback, counsels and coaches
  • Implements creative employee relations programs to retain employees and maintain morale
  • Collaborates with clients to ensure true partnerships
  • Participates in client meetings to ascertain client feedback and appropriate action steps
  • Reconciles invoicing issues and facilitates the resolution of invoice problems
  • Maintains relationships with a consistent follow-up plan to ensure all details are well managed
  • Consistently uses a think-ahead strategy to always have a plan in place


Skills on Resume: 

  • Account Management (Hard Skills)
  • Growth Targets (Hard Skills)
  • Contract Negotiation (Soft Skills)
  • Referral Building (Soft Skills)
  • Client Collaboration (Soft Skills)
  • Invoice Resolution (Hard Skills)
  • Employee Relations (Soft Skills)
  • Strategic Planning (Hard Skills)

39. Inside Sales Specialist, Summit Ridge Instruments, Albuquerque, NM

Job Summary: 

  • Contacting prospective customers based on their interest in content generated by Protecht (eBooks, webinars, videos)
  • Generating qualified interest in the use of Protecht.ERM
  • Setting up demonstrations and/or sales calls for the business development managers
  • Undertake follow-up communication with prospects
  • Devising activities and timeframes to meet the key requirements of the Business Development Plan
  • Managing business development targets
  • Maintain the Salesforce CRM system
  • Maintain close working relationships with internal and external stakeholders
  • Make outbound calls to potential customers
  • Share information about products and services by following sales scripts
  • Answering potential customer questions and follow-up call questions
  • Closing sales and leading customers through the purchasing process
  • Perform customized targeted sales strategies
  • Meet quotas for cold, active, and inactive calls


Skills on Resume: 

  • Lead Generation (Hard Skills)
  • Demo Scheduling (Hard Skills)
  • Follow-Up Communication (Soft Skills)
  • Business Targets (Hard Skills)
  • CRM Management (Hard Skills)
  • Outbound Calling (Hard Skills)
  • Sales Closing (Hard Skills)
  • Targeted Strategies (Hard Skills)

40. Inside Sales Specialist, Bayfront Chemicals & Labs, Tampa, FL

Job Summary: 

  • Educate potential customers about accessibility to solar energy and overcome common objections
  • Determine the suitability of sites using proprietary tools and satellite technology
  • Exceed set targets and work in a fast-paced environment
  • Deal effectively with all inquiries 
  • Represent All Energy Solar in a professional manner
  • Schedule consultations over the phone for solar consultants
  • Track daily activities in Salesforce.com
  • Mine inbound communication from customers, prospects, and suspects for raw material bid opportunities
  • Document all communication from the customer utilizing proper processes
  • Outsource raw material to the purchasing department with guidance provided by the parts sales team
  • Provide a sales price and delivery for current raw material opportunities, as assigned by the parts sales team
  • Communicate with other department staff and the customer in a clear and professional manner
  • Manage time effectively, meet personal goals and work effectively with the parts sales and estimation team


Skills on Resume: 

  • Customer Education (Soft Skills)
  • Site Assessment (Hard Skills)
  • Target Achievement (Hard Skills)
  • Inquiry Handling (Soft Skills)
  • Consultation Scheduling (Hard Skills)
  • CRM Tracking (Hard Skills)
  • Price Quotation (Hard Skills)
  • Time Management (Soft Skills)

41. Inside Sales Specialist, Metrohm USA, Fountain Valley, CA

Job Summary: 

  • Generate sales leads for the team
  • Initiate phone and mail campaigns
  • Develop sales skills and product knowledge
  • Set sales and account review meetings for the sales team
  • Assists in the gathering of client data and information
  • Accurately record activities and customer information in Salesforce
  • Provide sales support to the team
  • Provides updates of key sales activity to Sales Management
  • Attend and participate in sales meetings, product instruction and sales process training
  • Achieve a strong competency in all databases, tools, systems and processes
  • Exceed annual sales quota
  • Close net new accounts and grow business within existing customer accounts in the territory 
  • Identify and qualify new sales leads through detailed dialogue with prospective customers
  • Work with sales management to build a territory plan that meets and exceeds targets
  • Advance sales opportunities consistently and efficiently through a predefined sales process
  • Prepare and coordinate solution presentations that meet specific client needs
  • Guide software evaluations by establishing clear success criteria and motivating urgency
  • Present pricing proposals that meet customer and Emedgene expectations


Skills on Resume: 

  • Lead Generation (Hard Skills)
  • Campaign Initiation (Hard Skills)
  • Product Knowledge (Hard Skills)
  • Sales Support (Soft Skills)
  • CRM Recording (Hard Skills)
  • Quota Achievement (Hard Skills)
  • Territory Planning (Hard Skills)
  • Solution Presentation (Hard Skills)

42. Inside Sales Specialist, BioTech Instruments Inc., Rockville, MD

Job Summary: 

  • Promote and sell the organization's products and services within an assigned geographic area, to achieve sales and revenue targets
  • Assess and analyze customer needs, respond to customer inquiries and suggest products and services 
  • Be the first point of contact for incoming sales leads from a variety of sources (web leads, trade shows, campaigns, etc), qualify leads for action/follow-up or assign leads to field sales
  • Proactively identify new accounts to target using a variety of resources (industry databases, trade shows, e-leads)
  • Develop action plans to increase awareness and drive sales at newly identified accounts
  • Hand off and assign and sales leads and projects to the field sales team, in conjunction with the Regional Sales Manager
  • Coordinate and participate in marketing activities in the assigned territory
  • Frequently assess the potential of each customer and plan to realize it into business revenue
  • Record and document customer activities in the CRM database
  • Qualifies and follows up with sales leads, from telemarketing as well as via cold calling
  • Ensures that accurate forecasting, pipeline management and other sales processes/infrastructures are established
  • Generates a sales pipeline using core sales processes to drive revenue in line with quota
  • Possesses knowledge of company products and services


Skills on Resume: 

  • Sales Promotion (Hard Skills)
  • Customer Analysis (Hard Skills)
  • Lead Qualification (Hard Skills)
  • Account Targeting (Hard Skills)
  • Action Planning (Hard Skills)
  • Marketing Coordination (Soft Skills)
  • Pipeline Management (Hard Skills)
  • Product Knowledge (Hard Skills)