Lamwork Help Center

Welcome to the Lamwork Help Center. Here you can find guides and support resources to help you use the platform effectively. Learn how to create and manage your account, build your professional profile, explore career insights, and contribute to the Lamwork community.

Getting Started

Introduction to Lamwork

Lamwork is a structured career platform designed to help professionals manage their career profiles, explore hiring insights, and contribute knowledge to the professional community.

The platform provides tools that support users in presenting their professional profiles, exploring career-related insights, and sharing real workplace experiences.

Lamwork combines structured profile management, community-driven information sharing, and career-focused tools to help users better understand hiring expectations and career opportunities in the modern job market.

Through Lamwork, users can:

• Create and manage a professional profile

• Share workplace insights and career experiences

• Explore company reviews, salary information, and interview questions

• Track profile activity and visibility

• Access Premium features designed to enhance their experience on the platform

This Help Center explains how to use the key features available on Lamwork, including account creation, profile management, Premium subscriptions, and community contributions.

If you experience any issues while using the platform, you may contact Lamwork Support through the Contact section of the website.

How Lamwork Works

Lamwork is designed to help professionals build a structured professional presence while contributing to a shared career knowledge community.

Users can create professional profiles that showcase their skills, experience, and career goals. These profiles may appear publicly on the Talents page when the Public Profile feature is enabled.

In addition to profile management, Lamwork allows users to contribute career-related insights including company reviews, interview experiences, salary information, and career-related questions.

By combining personal profile tools and community-driven information, Lamwork aims to provide a transparent and informative environment for career development.

Account & Sign-in

Create a Lamwork Account

Users can create a Lamwork account using one of two methods:

• Google Sign-In – Register quickly using an existing Google account.

• Manual Registration – Register by entering personal information on the platform.

To create an account:

Visit the Lamwork homepage.

Click the “Sign Up” button.

Choose Google registration or manual registration.

For manual registration, users must provide:

• Full name

• Email address

• Password

• Password confirmation

• Preferred job location

• Career field

Passwords must contain at least 8 characters and include letters, numbers, and special characters for security.

After registration, Lamwork sends a confirmation email containing a unique member ID used for account management and support requests.

If the email does not appear in your inbox, please check your spam or junk folder.

After creating an account, users can sign in to access Lamwork features.

To sign in:

Visit the Lamwork homepage.

Click the “Sign In” button.

Choose one of the following options:

• Sign in with Google

• Sign in using your email address and password.

If the login credentials are correct, the system redirects users to their account dashboard.

If incorrect information is entered, the system will request that users review their login details.

Reset Your Password

If you forget your password, Lamwork provides a password recovery process.

To reset your password:

Go to the Sign-In page.

Click “Forgot Password”.

Enter the email address associated with your account.

Follow the password reset instructions sent to your email.

New passwords must contain at least 8 characters and include letters, numbers, and special characters.

If the reset email does not arrive, please check your spam folder or contact Lamwork Support.

Profile Management

Edit Your Profile

The My Profile section allows users to update professional information displayed on Lamwork.

Completing your profile helps improve visibility and helps employers better understand your background.

Profile information may include:

• Basic Information

• Professional Summary

• Education

• Work Experience

• Skills

• Certificates

Users can update their profile information at any time.

Upload Profile Photos

Users can upload or update a profile picture (avatar) and a cover photo.

To upload an image:

Click the image area you want to update.

Select “Upload Photo”.

Adjust the image using the crop tool.

Click “Save”.

If an image is removed, the system will display a default placeholder image.

Update Skills and Experience

Keeping your professional information up to date helps employers and other users better understand your qualifications, career progress, and areas of expertise. A complete and well-structured profile can increase your visibility and improve how your profile appears in searches or recommendations on the platform.

In the My Profile section, users can update several parts of their professional background.

Education

Users may add details about their educational background, including:

• School or university name

• Degree or field of study

• Start and end dates of the program

• Additional academic achievements or relevant coursework

Providing accurate education information helps create a clearer picture of your academic qualifications and professional preparation.

Work Experience

Users may include information about their previous and current job positions.

Typical information includes:

• Job title

• Company name

• Employment duration

• Main responsibilities and achievements

• Technologies or tools used in the role

Describing your responsibilities and accomplishments can help demonstrate your practical experience and professional capabilities.

Technical Skills

Technical skills represent the practical abilities and tools you use in your work.

Examples may include:

• Programming languages

• Software tools or platforms

• Data analysis tools

• Industry-specific technologies

Adding relevant technical skills allows your profile to be discovered more easily by employers searching for specific expertise.

Soft Skills

Soft skills highlight how you work with others and manage professional situations.

Examples may include:

• Communication

• Problem-solving

• Leadership

• Team collaboration

• Time management

These skills help demonstrate your professional behavior and ability to contribute effectively in a workplace environment.

Professional Certifications

Users may include certifications that support their professional expertise.

Examples may include:

• Industry certifications

• Professional training programs

• Technical certifications

• Continuing education courses

Adding certifications can strengthen your professional credibility and show your commitment to continuous learning.

Keeping Your Profile Updated

Regularly updating your skills and experience ensures that your profile reflects your most recent qualifications and career progress.

An updated profile can help:

• Improve profile visibility on the platform

• Present a clearer professional background

• Increase the chances of being discovered by employers or collaborators

Users can edit or update this information at any time through the My Profile section.

Change Your Password

Users can update their password through the Account Settings section.

Steps:

Open Account Settings.

Enter your new password.

Confirm the new password.

Click “Save Changes”.

Passwords should contain letters, numbers, and special characters.

Delete Your Account

Users may permanently delete their Lamwork account.

Steps:

Open Account Settings.

Scroll to the Close Account section.

Click “Delete Account”.

Confirm the deletion.

Account deletion is irreversible and all associated data will be permanently removed.

Talents – Show & Hide Profile

Enable Public Profile

Lamwork allows users to make their profiles visible on the Talents page.

To enable this feature:

Open the My Profile page.

Locate the Public Profile option.

Switch the toggle to ON.

When enabled:

• Your profile may appear on the Talents page.

• Employers may discover your profile.

• Profile views may be recorded.

Hide Your Profile from Talents

Users can hide their profile from public visibility.

To disable visibility:

Open the My Profile page.

Locate the Public Profile setting.

Switch the toggle to OFF.

When disabled:

• Your profile will not appear on the Talents page.

• Your information remains private.

• Only you can view and edit your profile.

Premium Account

Subscribe to Premium

Lamwork offers optional Premium subscriptions that unlock additional platform features.

Available plans may include:

• 1-month plan

• 3-month plan

• 12-month annual plan

To subscribe:

Navigate to the Premium or Upgrade page.

Select your plan.

Click “Buy Now”.

Payment Methods

Premium payments are processed securely through PayPal.

Users may pay using:

• PayPal accounts

• Debit cards

• Credit cards supported by PayPal.

Cancel Premium Subscription

Users may cancel their subscription at any time.

Steps:

Open Account Settings.

Go to the Payment Info section.

Click “Cancel Subscription”.

Premium features remain active until the end of the current billing period.

Community Contributions

Write a Company Review

Users may share workplace experiences including:

• Work environment

• Company culture

• Management style

• Collaboration and teamwork

• Career development opportunities.

Share Interview Experiences

Users may describe recruitment experiences such as:

• Application process

• Interview format

• Number of interview rounds

• Common interview questions.

Submit Salary Information

Users may share compensation information including:

• Base salary

• Bonuses

• Experience level

• Job position.

Ask a Career Question

Users can ask questions related to:

• Job searching

• Interview preparation

• Workplace experiences

• Career development.

Users are encouraged to provide accurate and constructive information when contributing.

Contact & Support

Who Viewed My Profile

The “Who’s Viewed My Profile” feature allows users to see when other accounts view their public profile.

This feature works only when Public Profile is enabled.

Displayed information may include:

• Viewer name

• Professional role

• Viewing timestamp.

Contact Lamwork Support

If you need assistance, you may contact Lamwork through the Contact page.

Steps:

Visit the Contact page.

Select the inquiry category.

Enter your name, email address, and message.

Confirm agreement with Lamwork’s Terms of Use and Privacy Policy.

Click “Send”.

The Lamwork team will respond via email.

Company Location

Registered Office – Vietnam

Lamwork Company Limited
Ho Chi Minh City, Vietnam

Editorial Location – Germany
Ulm, Baden-Württemberg, Germany

Contact Email: content@lamwork.com