LAMWORK – TERMS & PRIVACY POLICY

1. Overview

Lamwork is an independent, research-informed career platform providing structured resume guidance, role insights, and career development resources.

Lamwork does not operate as a recruitment agency, employer, or job marketplace and does not facilitate hiring decisions.

By accessing or using the Lamwork website, you agree to these Terms and Policies.

PRIVACY POLICY

2. Information We Collect

3. Legal Basis for Processing (Global Compliance Light)

Where applicable under data protection laws (including GDPR), personal data is processed on one or more of the following bases:

• Performance of a contract (account and subscription services)
• Legitimate interest (platform improvement and security)
• User consent (optional communications)
• Legal obligation

4. Your Data Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain processing activities
• Withdraw consent for communications

Requests may be submitted via our contact page. We will respond within a reasonable timeframe in accordance with applicable laws.

5. Data Retention

Personal information is retained:

• For the duration of an active account
• As required for legal and regulatory compliance
• As necessary to resolve disputes or enforce agreements

Users may request account deletion at any time.

Retention detail (where applicable):

• Account profile data: while your account is active (and for a limited period after deletion for backup/security purposes).
• Subscription and billing records: retained as required by accounting/tax rules.
• Security logs and technical records: retained for a limited period to protect the platform and investigate abuse.

6. Data Security

Lamwork implements reasonable technical and organizational measures including encrypted data transmission (SSL), restricted server access, and secure third-party payment processing.

Payment information is processed by external providers and is not stored on Lamwork servers.

Payments for premium services may be processed via PayPal. Payment credentials are handled by PayPal and are not stored by Lamwork.

No method of transmission or storage is fully secure; however, we take reasonable steps to protect information.

7. International Users

Lamwork operates globally. By using the platform, you acknowledge that your information may be processed in jurisdictions outside your country of residence, including Vietnam.

We take reasonable steps to ensure appropriate safeguards for international data transfers where required.

8. Cookies

Lamwork uses cookies to maintain session functionality, improve user experience, and analyze aggregated usage patterns.

Users may manage cookies through browser settings.

Cookie categories (where applicable):

• Strictly necessary cookies (site operation and security)
• Preferences cookies (remember settings)
• Analytics cookies (aggregated measurement)

Where required by law, analytics cookies may be enabled only with your consent.

9. Sharing of Information (Service Providers)

Lamwork may share personal information with service providers that help operate the platform, such as hosting, payment processing, email delivery, analytics, and customer support tools.

Service providers are permitted to process data only to provide services to Lamwork and are expected to protect it under contractual obligations.

For payment processing, Lamwork may use PayPal as a service provider. PayPal processes payment transactions according to its own policies.

Lamwork does not sell, rent, or trade personal information for marketing or advertising purposes.

10. Children & Age Requirements

Lamwork is not intended for children. If you are under the minimum age required by applicable law, please do not use the platform.

If you believe a child has provided personal information, please contact us so we can take appropriate steps.

11. Automated Decisions

Lamwork provides career guidance resources and does not use personal data to make automated decisions that produce legal or similarly significant effects related to employment outcomes.

12. Do Not Track (Where Applicable)

Some browsers offer “Do Not Track” signals. Lamwork may not respond to these signals consistently, as standards vary.

13. Contact

For privacy-related requests, questions, or complaints, you may contact Lamwork via the contact page.

(Recommended for scale: add a dedicated privacy email, e.g., privacy@lamwork.com.)

SUBSCRIPTIONS & PAYMENTS

14. Premium Services

Lamwork offers subscription-based premium features.

• May renew automatically unless canceled
• Can be canceled through account settings
• Are generally non-refundable once a billing cycle begins

Where mandatory consumer protection laws apply, such laws shall prevail.

LIMITATION OF LIABILITY

15. No Employment Guarantee

Lamwork provides structured, research-informed career guidance only. We do not guarantee job placement, interview invitations, hiring outcomes, or screening results.

16. Limitation

To the extent permitted by law, Lamwork shall not be liable for indirect, incidental, or consequential damages arising from platform use.

Total liability shall not exceed the amount paid for premium services, if any.

POLICY UPDATES

17. Updates

Lamwork may revise these Terms and Policies periodically. Material changes will be reflected in the “Last Updated” date and may be communicated through the platform where appropriate.

Continued use of the platform after updates constitutes acceptance of the revised terms.

EU/UK ADDENDUM (Compliance Layer)

18. EU/UK Users

Where applicable, you may have additional rights under GDPR, including access, rectification, erasure, restriction, portability, and objection.

You may also lodge a complaint with a supervisory authority in your country of residence.

Where international transfers occur, Lamwork applies reasonable safeguards required by law.

US ADDENDUM (Compliance Layer)

19. US State Privacy Notice

Where applicable under U.S. state privacy laws:

• You may request access to or deletion of personal data, subject to legal and operational limits.
• Lamwork does not sell personal information for monetary consideration.
• Lamwork does not discriminate against users for exercising privacy rights.