Job Summary: 

• Analysis of account performance, account reporting and reviews.
• Preparing account meetings and attending if relevant.
• Forecasting of launches, promotions, displays.
• Flow management, managing selling-in and stock.
• Development and follow up of activity calendar and promotional planning.
• Driving the e-commerce business and omnichannel agenda for the strategic accounts.
• Profit & Loss (P&L) management, budget follow up.
• Communicate and provide services to customer day to day.
• Coordinate with other departments to make sure qualified services and solve issues
• Received daily customer's requests.
• Escalate to manager to get advises.
• Create needs and spot opportunities with selected clients, end users and accounts
• Actively participate in management meetings and develop strategies with all key team members that can influence the success of closure of identified projects.
• Lead, manage and motivate sales cross-functional team member/s to success
• Prepare sales budget, business review report and forecast report for Country leader

Skills on Resume: 

• Performance Analysis (Hard Skills)
• Meeting Preparation (Soft Skills)
• Sales Forecasting (Hard Skills)
• Inventory Management (Hard Skills)
• Promotional Planning (Hard Skills)
• E-commerce Strategy (Hard Skills)
• Profit and Loss Management (Hard Skills)
• Interdepartmental Coordination (Soft Skills)

Job Summary: 

• Achieve assigned monthly, quarterly, and yearly sales quota for assigned sales territory.
• Identifies and proactively seeks out valid sales opportunities with new and existing Customers but not limited to, Pharmaceutical, Biotech, Medical Device, and Research accounts to focus activities.
• Develops strong long-term business relationships with Customer base and STERIS’s Korean distributor.
• Provides a high level of service to Customers, including timely and accurate responses to inquiries, and maintains/builds STERIS reputation in the marketplace.
• Develop and maintain sound business relations with customers as well as internal cross-functional teams such as Customer Service, Marketing, Technical, and Field Sales.
• Communicates leads to appropriate Account Managers/Sales Managers in other territories.
• Evaluates non-routine complaints from Customers and takes appropriate action to bring them to resolution.
• Represents STERIS in a professional and ethical manner according to the STERIS Code of Business Conduct.
• Presents STERIS Life Sciences consumable to pharmaceutical and biotech manufacturers. 
• Consults with Customers and evaluates needs in order to recommend, sell and support innovative solutions and ensure customer satisfaction.
• Understand and articulate product features and how apply them to given customer requirements and needs. 
• Utilize product knowledge to provide customer solutions.
• Maintains current knowledge of industry and market trends as well as technical knowledge and understanding of products and services. 
• Attends educational workshops, reviewing professional publications and participating in professional societies.
• Educates customers in the area of cleaning and contamination control.
• Communicates regularly with STERIS management, Customers, and local distributors in order to support needs. 
• Identify needs, articulate those to management, and justify potential solutions with a business case.

Skills on Resume: 

• Sales Quota Achievement (Hard Skills)
• Relationship Management (Soft Skills)
• Customer Service Excellence (Soft Skills)
• Cross-functional Collaboration (Soft Skills)
• Lead Generation and Referral (Hard Skills)
• Complaint Resolution (Soft Skills)
• Product Knowledge and Application (Hard Skills)
• Industry Trend Awareness (Hard Skills)

Job Summary: 

• Be the lead across client engagements, building and sustaining a relationship with key stakeholders on an ongoing basis
• Take responsibility for managing relevant client stakeholders, working closely with the Enterprise and Product teams to ensure work is scheduled and delivered successfully
• Identify opportunities to grow incremental revenue by closely working with Business Development and Marketing
• Develop deep expertise in the Provenance platform and metrics to optimize performance, derive insights and meet clients’ needs
• Be familiar with the discovery process within agile software development, and be able to feed into the product features roadmap from client insights
• Identify ongoing client opportunities, through a deep understanding of the customer, the market and the performance of the Provenance software platform through analytics
• Manage multiple clients to ensure they get ongoing success from the Provenance software platform
• Shape a proposal for new opportunities within the account (collaboratively with those who will execute it) and manage client negotiation and sign-off
• Be the trusted partner for the customer on the use-case and product functionality, through consistent communication and training
• Build valuable relationships with key users in the customer’s organization
• Enable a great customer experience and capture any concerns from a commercial perspective
• Create and Maintain client files in CRM
• As part of small but very busy Account Management team
• Manage own book of clients, alongside the sales team
• Responsible for delivering and communicating ROI for clients, throughout the customer lifecycle

Skills on Resume: 

• Stakeholder Management (Soft Skills)
• Project Coordination (Hard Skills)
• Revenue Growth Strategies (Hard Skills)
• Platform Expertise (Hard Skills)
• Agile Process Understanding (Hard Skills)
• Analytical Problem Solving (Hard Skills)
• Relationship Building (Soft Skills)
• CRM Management (Hard Skills)

Job Summary: 

• Provide regular feedback to staff on performance and expectations
• Perform detailed financial statement analysis, prepare, compile and document accounting-related journal entries.
• Prepare, and review complex journal entries and account reconciliations for the Accounting Team to ensure financial results are accurate and timely.
• Provide timely and accurate financial information to support effective decision making.
• Assist in research and troubleshooting by liaising with the other teams on any discrepancies
• Participate and oversee the month-end close processes with an emphasis on meeting all deadlines.
• Identify opportunities for process improvements to accelerate the close and reporting timelines, automate manual procedures and computations.
• Partner with AP manager where necessary on accounting/payable matters.
• Vendor management, expense review and control
• Complete VAT reconciliations and filings
• Review fixed asset activity on a periodic basis to ensure proper capitalization and make recommendations to improve policy
• Collaborate with other departments to learn and enhance business processes related to Accounting
• Ensure Corporate Tax, 1099s, and Sales Tax Filings are timely, accurate, and the company remains in compliance

Skills on Resume: 

• Performance Feedback (Soft Skills)
• Financial Statement Analysis (Hard Skills)
• Journal Entry Preparation (Hard Skills)
• Financial Reporting (Hard Skills)
• Process Improvement (Hard Skills)
• Month-end Close Oversight (Hard Skills)
• Interdepartmental Collaboration (Soft Skills)
• Tax Compliance (Hard Skills)

Job Summary: 

• Account management with a strong focus on new business development, in line with the company’s strategy to develop new products and applications
• Prospection of new customers to drive additional growth, direct & distributor channels
• Drive current growth with existing customers
• Introduce and promote new products and concepts to customers
• Achieve the sales budget in the area of responsibility for the given sales portfolio
• Define a local strategy and develop plans to improve sales in the area of responsibility
• Negotiate volumes, prices and general sales conditions with existing and potential customers
• Prepare market analysis, based on the knowledge of the market and customers, analyzes trends
• Regular contacts with the Customer Service Agent team and colleagues from Supply Chain, Quality, Production, etc.
• Follow-up the planned sales, analyze the execution of the contracts with the customers
• Prepare sales forecasts for the area of responsibility and keep them up-to-date
• Regular visits to clients and report the result through visit and sales reports to the manager
• Provide necessary information and assistance in the process of financial control of clients (credit management)

Skills on Resume: 

• New Business Development (Hard Skills)
• Customer Prospecting (Hard Skills)
• Product Promotion (Hard Skills)
• Sales Strategy Development (Hard Skills)
• Negotiation (Soft Skills)
• Market Analysis (Hard Skills)
• Sales Forecasting (Hard Skills)
• Client Relationship Management (Soft Skills)

Job Summary: 

• Manage existing accounts throughout the academic year, focusing on collecting and reviewing booklists, communicating with faculty, and summarizing performance after each term.
• Cultivate relationships with key contacts at each individual account.
• Work with the marketing team to help create promotions that effectively target students.
• Proactively consult with accounts to determine the best methods for reaching unique student populations.
• Review priority adoptions and collaborate with the inventory team to resolve availability issues.
• Develop deep familiarity with internal Akademos systems and the Adoption and Analytics Portal.
• Train new users and troubleshoot common errors with adoption submissions.
• Work with the Director of Account Management on specific team-wide initiatives and reports.
• Help create and track student bookstore vouchers.
• Work with accounting and customer service to troubleshoot any redemption issues
• Provides competitor “intelligence” to marketing and operations functions and other duties 
• Provides timely reporting of activities in order to measure progress against goals.
• Maintain ‘local’ sales across the region and expand the existing business for this area
• Develop new sales opportunities for engineering polymers
• Ensure sales targets are achieved

Skills on Resume:

• Account Management (Hard Skills)
• Relationship Building (Soft Skills)
• Promotional Campaign Development (Hard Skills)
• Strategic Consulting (Soft Skills)
• Inventory Management Collaboration (Hard Skills)
• System Proficiency (Hard Skills)
• Training and Support (Hard Skills)
• Sales Performance Analysis (Hard Skills)

Job Summary: 

• Respond to client questions, queries, or other from clients
• Support the Communications Coordinators and Media Assistants across media-related queries.
• Play a role in training and mentoring juniors to aid the development of skills and be a sounding board as they grow and progress.
• Build strong relationships with the media and suppliers
• Negotiate effective media deals based on market conditions and best interest of clients.
• Build media recommendations, analyse campaigns and develop Post Analysis reports.
• Identify, develop and communicate opportunities for current clients based on market conditions and helping them deliver on business needs.
• Work on clients that have requirements across above the line media and also digital channel
• Contribute positively and intangible ways to the culture and positive working environment
• Maintain profitable growth and develop sales in line with budget and strategy
• Visit existing and new customers on a regular basis
• Negotiate prices/contracts
• Offer technical advice according to ability and experience and liaise with back office staff as appropriate
• Prepare area sales statistics, report and present this information internally
• Build up a strong relationship with customer and partner
• Derive business strategies to drive revenue growth

Skills on Resume: 

• Client Communication (Soft Skills)
• Media Planning (Hard Skills)
• Mentoring and Training (Soft Skills)
• Relationship Management (Soft Skills)
• Negotiation (Soft Skills)
• Campaign Analysis (Hard Skills)
• Strategic Sales Planning (Hard Skills)
• Technical Advisory (Soft Skills)

Job Summary: 

• Full budget responsibility for assigned customers as account manager
• Drive aggressive business development with regards to the customer portfolio
• Support local sales team developing an active network with key growth customers in Development, Marketing and Purchasing and identify best new project opportunities
• Support sales in the implementation and tracking of action plans
• Project management of Cost Improvement and Productivity programs
• Ensure local Category product portfolio is profitable and winning
• Manage (in conjunction with local Marketing and NPD team) the trend identification process and translation of trend insights into new concept and product solutions - in alignment with country Category strategy
• Support local Marketing team in Development and execution of focused marketing programs, marketing tools and communication strategies
• Presentation of marketing concepts to key customers
• Achievement of Sales and Profit targets against the Category country development plan
• Achievement of sales and profit targets of assigned customers
• Definition and execution of category activity plan to drive proactive promotions
• Aggressively obtain the business opportunity through leveraging marketing activities, partner program and direct contact with the customer.
• Selling the company AI solution to the existing and potential customers to drive the business growth
• Calibrate with internal and external teams to ensure customer success and satisfaction
• Comply with the sales management and operation rule

Skills on Resume: 

• Budget Management (Hard Skills)
• Business Development (Hard Skills)
• Network Building (Soft Skills)
• Project Management (Hard Skills)
• Product Portfolio Management (Hard Skills)
• Marketing Strategy Implementation (Hard Skills)
• Sales Presentation (Soft Skills)
• Customer Relationship Management (Soft Skills)

Job Summary: 

• Collaborating with internal stakeholders, such as claims, risk and policy administration to lead the successful service of clients
• Ensuring visibility by performing Market and Client visits (including inter-state) with a developing visitation plan
• Proactively managing renewal pipeline
• Supporting new business strategy by being involved in handover process and occasionally attending new business meetings to demonstrate service offering at point of sale/inception
• Responsible for the renewal process according to commercial underwriting guidelines
• Managing all incidental correspondence and communication within EH Group.
• Maintaining accurate internal systems and records, as required, be it communication or policy related files
• Participating in and supporting the Account Management team’s improvement strategy, taking ownership of tasks and displaying an innovative mindset to offer solutions
• Compliance with Commercial Underwriting Guidelines, and any Reinsurance Treaty guideline requirements as advised.
• Achievement of Performance Targets in both GWP and Loss Ratio
• Building and maintaining high quality relationships both internally and externally
• Maintain proper balance between performance, prudent underwriting and client service
• Ensuring compliance with the guidelines outlined in the Employment Contract
• Responsible for maintaining regular meetings with key brokers.
• Collate commercial underwriting data and present it in a clear way.
• Ensuring compliance with the guidelines outlined in the Employment Contract

Skills on Resume:

• Stakeholder Collaboration (Soft Skills)
• Strategic Planning (Soft Skills)
• Pipeline Management (Hard Skills)
• Business Development (Soft Skills)
• Underwriting Compliance (Hard Skills)
• Record Keeping (Hard Skills)
• Relationship Management (Soft Skills)
• Data Presentation (Hard Skills)

Job Summary: 

• Advise clients on façade optimization that will contribute to building becoming more sustainable and smart.
• Understand where the value of SmartSkin is most appreciated and be very good at generating demand in these places.
• Generate and solidify leads, shape the best-valued solution for a project and convert prospects into happy clients.
• Create and pitch commercial proposals to different stakeholders in the decision-making unit of a project, making use of pricing and technical input from different experts on the team.
• Keep oversight of position, solution and deal strategy across all direct sales opportunities and drive the commercial process all the way from lead to sale.
• Own all relationships around a deal (externally and internally).
• Collaborate with all other departments within PHYSEE, in order to serve clients in the best possible way.
• Responsibilities include setting up meetings with clients and stakeholders, influencing the decision-making process, as well as negotiating terms among prospective partners.
• Act as an ambassador internally and externally and represent PHYSEE’s values at all times.
• Expand existing, long-term business relationships with clients and consultants while developing new relationships 
• Grow Gross Contribution in key accounts over a monthly, quarterly and annual basis
• Develop client Organisation Charts and actionable call lists for each assigned client
• Develop and drive sales strategies and visit cadence with each client
• Collate visit summaries to share with the team to develop accounts and ensure we execute on follow up items
• Address issues and opportunities with each client and escalate 
• Work collaboratively with all Oxford front and back-office teams

Skills on Resume:

• Sustainable Design Consulting (Hard Skills)
• Market Analysis (Hard Skills)
• Lead Generation and Conversion (Hard Skills)
• Proposal Development (Hard Skills)
• Strategic Sales Management (Soft Skills)
• Relationship Management (Soft Skills)
• Cross-Departmental Collaboration (Soft Skills)
• Negotiation (Soft Skills)

Job Summary: 

• Build and develop relationships with new and existing clients through social media, email, telephone conversations, and online meetings. 
• Visits to client sites may be required, but are presently limited.
• On-boarding and training clients at all levels of client organizations to help them achieve greater efficiency and success.
• Identifying and resolving client issues, using feedback to inform and support the product development cycle to ensure ongoing customer satisfaction
• Responsible for the effective up-selling and cross-selling of new and existing products
• Responsible for monitoring client usage, identifying potential issues, and developing plans to prevent or resolve these.
• Contact potential clients and implement products and services offered by Pall Biopharma and Single-Use Technologies. 
• Involve Specialists and coordinate interdisciplinary teams and technical/scientific projects with customers.
• Daily pro-active interaction with customers preferably on-site, with focus on growth by identifying new and securing existing business of Pall. 
• Maximizing time for company visits and individuals with a view to maintain and build up strong relationships with customers and acting as an intermediary between Pall and its clients. 
• Outside Sales activity target is 80% of working time.
• Report business development and any risk, success, loss, or deviation pro-actively on a weekly basis. 
• Writing and distributing reports of relevant visits/meetings.
• Handle customer requests, delegate them internally and follow up on progress.
• Work with Marketing for effective lead generation, conducting Market Research.
• Analysis and reporting of customer activities/developments.
• Evaluating and supporting marketing campaigns.

Skills on Resume: 

• Relationship Management (Soft Skills)
• Client Onboarding and Training (Hard Skills)
• Issue Resolution (Soft Skills)
• Sales Strategy (Hard Skills)
• Client Monitoring and Analysis (Hard Skills)
• Project Coordination (Soft Skills)
• Market Research (Hard Skills)
• Reporting and Documentation (Hard Skills)

Job Summary: 

• Maintain and grow with existing key accounts (current tender) and new business in untapped key accounts/hospitals.
• Propose and get approval to manage prices for tender quota bids for hospitals and respond to Institutions queries/documents/certificates/declarations/deposit payments supply orders and validity/price amendments as per Government approval
• A key resource person in providing relevant clinical updates, and training programs, in the area of assignment by working closely with Nurses, Doctors, Pharmacy, Medical Shop, and any key concerns customers
• Involved in the elaboration and implementation of the marketing/commercial strategy, preparing and conducting medical/educational and promotional presentations to external audiences of customers and stakeholders in allocated territory.
• In charge of maintaining an ongoing and timely line reporting, ensuring up to date reporting on the performance and well-being of the organization
• Work with distributor teams, monitor the implementation of sales and marketing programs, follow-through on conversion initiatives and review key performance indices of distributors
• Keep Collect and update information on market intelligence and competitors for prompt feedback to management
• Perform other tasks that may be assigned from time to time.
• Supervisor/manage FF distributors team to execute marketing activities.

Skills on Resume: 

• Account Management (Hard Skills)
• Pricing Strategy (Hard Skills)
• Clinical Training (Hard Skills)
• Strategic Planning (Soft Skills)
• Presentation Skills (Soft Skills)
• Performance Reporting (Hard Skills)
• Market Intelligence Analysis (Hard Skills)
• Team Leadership (Soft Skills)

Job Summary:

• Manage customer relationships for key accounts
• Develop, drive & implement account strategy
• Propose products and/or solutions to meet customer needs at an optimum profitability
• Build & handle effective relationships with senior executive levels with telco operators, partners, resellers, VARs & distributors
• Manage the sales and customer relationships within defined product/ business area
• Function as a main contact point for some customers
• Understand customer's strategic objectives and business plans, create business plans to achieve win-win
• Provide expert advice for products and solutions
• Coordinate day-to-day activities to meet business objectives
• Perform root/cause analysis to resolve complex issues
• Gather insights from client interaction, and effectively represent client needs to internally stakeholders (ads review, finance, product, etc.) to ensure a good customer experience.
• Work across multiple teams including Sales, Product and Marketing, to gather advertiser's feedback from the market and amplify the current and future advertising platform.

Skills on Resume: 

• Customer Management (Hard Skills)
• Account Strategy (Hard Skills)
• Relationship Building (Soft Skills)
• Sales Execution (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Business Planning (Hard Skills)
• Problem Solving (Soft Skills)
• Cross-functional Collaboration (Soft Skills)

Job Summary:

• Point of contact between the campaign delivery and sales teams while leading the account management of the accounts allocated.
• Ensure that all campaign deliveries are done as agreed with the advertiser - Actively monitoring campaign operations to hit advertiser KPIs.
• Generating reports, sharing campaign insights with the sales team/ advertisers to create opportunities for up-sell and cross-sell for sales teams.
• Working closely with the marketing & sales teams and identifying newer opportunities for growth in any of the accounts.
• Responsible for Upsell and cross-sell of all the Affle/MAAS platforms and ensuring month-on-month revenue growth for an account.
• Ensuring quarterly business reviews with the clients and regular interaction to develop strong relationships with the Marketing POCs.
• Build an in-depth understanding of the publisher landscape, establishing strengths and weaknesses for each publisher in terms of the type of campaigns and geographies.
• Managing the complete cycle to onboard new publishers – right from creating a pipeline, to reaching out to the identified publishers, negotiating and signing off contracts.
• Provide market-level product feedback to help develop the evolving product strategy.
• Assist with budget allocations and campaign management (Set up / tracking/creatives/traffic source /pay-out / KPI/volume).

Skills on Resume: 

• Campaign Management (Hard Skills)
• Performance Monitoring (Hard Skills)
• Insight Reporting (Hard Skills)
• Opportunity Identification (Soft Skills)
• Client Relationship (Soft Skills)
• Publisher Management (Hard Skills)
• Contract Negotiation (Soft Skills)
• Budget Allocation (Hard Skills)

Job Summary:

• Taking ownership of accounts within the domestic, mid-market or international market segments by increasing revenue and improving margins for NTT (Dimension Data).
• Develop new accounts and identify new opportunities to achieve the sales target assigned.
• Maintains a high level of sales achievement for a major market segment.
• Establish and maintain good relationships with key client decision-makers to build win-win strategies.
• Experience in bidding commercial projects and ability to develop MNC and LNE segmentation
• Conduct sales calls, presentations, and value demonstrations to customers and vendors.
• Build long-term relationships with distributors/ partners and develop sales planning growth.
• Strong negotiation, close-deal skills and drive multi-year contracts with clients
• Forecast planning, committed booking and sales tracking reports
• Deep understanding of the IT market, trends and regulatory environment
• Ensure high client satisfaction

Skills on Resume: 

• Account Ownership (Hard Skills)
• Lead Generation (Hard Skills)
• Sales Achievement (Hard Skills)
• Client Engagement (Soft Skills)
• Project Bidding (Hard Skills)
• Sales Presentation (Soft Skills)
• Partner Management (Soft Skills)
• Contract Negotiation (Hard Skills)

Job Summary:

• Implement the visions, philosophies, and strategies of the company, as well as being flexible, mobile, hardworking and dedicated
• Achieve company sales targets through the development of the existing retailer database and new business opportunities in line with a selective distribution strategy and close coordination with the Area Sales Managers
• Develop sales through independent retailers, national accounts and branch calls. 
• Selling new products, promotions and campaigns are daily tasks
• Training of retailer sales staff in effective product demonstration, merchandising and basic selling skills
• Shaping the retailer’s online presence to support sustainable and profitable growth, ensure excellent operations and evolve the digital distribution for Stokke products
• Daily reporting & planning within a CRM system
• Meeting revenue, activity and targets as set by the business.
• New business development – cold calling, lead generation as well as key account management.
• Chasing targets for both revenue and the number of sales per month.
• Tracking leads, sales and managing client database and contacts.
• Setting up appointments, running meetings.
• Writing and presenting proposals.

Skills on Resume: 

• Sales Target (Hard Skills)
• Business Development (Hard Skills)
• Retail Management (Hard Skills)
• Product Training (Soft Skills)
• Digital Strategy (Hard Skills)
• CRM Reporting (Hard Skills)
• Lead Generation (Hard Skills)
• Proposal Writing (Soft Skills)

Job Summary:

• Serve as the lead point of contact for all customer account management matters
• Offer the solution together with Kata’s partners
• Help and guide partners to explain Kata’s product in the customer
• Build long-lasting customer relationships by understanding the needs through Kata’s product
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of solutions according to customer needs and objectives
• Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations
• Keeps management informed by submitting activity and results reports, such as weekly funnel plan and competitor’s review

Skills on Resume: 

• Account Management (Hard Skills)
• Solution Offering (Hard Skills)
• Partner Support (Soft Skills)
• Customer Relationship (Soft Skills)
• Contract Negotiation (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Sales Forecasting (Hard Skills)
• Issue Resolution (Soft Skills)

Job Summary:

• Responsible for year-over-year client revenue growth.
• Accountable for the overall health of the client relationships and serves as the primary point of contact.
• Provide voice of customer feedback for product development feature requests and prioritizations.
• Enhance value for clients by providing strategic recommendations regarding digital marketing, local online consumer experiences, and overall business
• Oversee client revenue projections, budgets, invoicing and campaign audits
• Responsible for understanding the overall success of the client.
• Maintain working knowledge of all PowerChord products and services as well as maintain industry knowledge of digital marketing trends and best practices.
• Develop thoughtful, well-written and accurate proposals that serve to interpret client needs and translate them into specific recommendations to achieve business objectives.
• Communicate regularly with the client to identify areas of opportunity and threats. 
• Escalate threats to internal management for quick resolution.
• Lead client status calls, internal client review meetings, and quarterly business reviews.

Skills on Resume: 

• Revenue Growth (Hard Skills)
• Client Relationship (Soft Skills)
• Customer Feedback (Soft Skills)
• Strategic Consulting (Soft Skills)
• Budget Oversight (Hard Skills)
• Product Knowledge (Hard Skills)
• Proposal Writing (Hard Skills)
• Risk Escalation (Soft Skills)

Job Summary:

• Creating and managing project schedules
• Identifying where we can make internal improvements and efficiencies
• Careful planning and problem-solving to ensure projects run smoothly
• Providing valuable feedback to creative teams to help take ideas even further
• Has a throughout understanding of each department and what will be involved in the execution of client projects
• Keeps managers and the entire team informed of key developments on the business
• Ensuring clients are kept in the loop at every stage of the project
• Working closely with the team and clients to mitigate risks and manage expectations
• Takes initiative with clients by always looking for new opportunities and ways that Habit can help clients
• Responsible for curating and presenting information such as reports, updates, and internal reviews to clients
• Gets involved with clients outside of the scope of the project to gain a better understanding of the client’s business
• Regularly checks in with clients and the eam

Skills on Resume: 

• Project Scheduling (Hard Skills)
• Process Improvement (Hard Skills)
• Problem Solving (Soft Skills)
• Creative Feedback (Soft Skills)
• Department Coordination (Hard Skills)
• Team Communication (Soft Skills)
• Client Engagement (Soft Skills)
• Risk Management (Hard Skills)

Job Summary:

• Plan, analyze and evaluate relevant tasks to assigned client projects and needs
• Help to develop workable budgets and account plans
• Collaborate with the Account Supervisor in preparation of recommendations, strategies and actions for the client
• Review and analyze materials relative to client needs - from research data to media results and everything in between
• Coordinate and manage the activities necessary to meet client goals
• Handle assigned work in an efficient, timely manner
• Assist in monitoring and managing estimates and budgets
• Maintain communications with the appropriate agency team and client personnel
• Work with the customer to expand or include the products and feature sets that are most applicable to business model, industry, selling behaviors, and particular situation, as well as other elements of relationship management 
• Work directly with customers on the phone or via email to address and resolve merchant questions, concerns and issues
• Work with other departments to address and resolve merchant questions, concerns and issues
• Coordinate with the back office team for transaction investigation, urgent payments and incoming collections processing, etc
• Research and solve problems in order to resolve merchant questions, concerns and issues

Skills on Resume: 

• Project Planning (Hard Skills)
• Budget Management (Hard Skills)
• Strategy Development (Soft Skills)
• Data Analysis (Hard Skills)
• Goal Coordination (Soft Skills)
• Client Communication (Soft Skills)
• Issue Resolution (Soft Skills)
• Cross-functional Collaboration (Soft Skills)

Job Summary:

• Operate as the lead point of contact for a portfolio of schools of average complexity or strategic value, building and maintaining strong, long-lasting customer relationships and client trust.
• Work directly with the client to plan and implement upcoming projects and initiatives
• Establish regular client check-ins and oversee all support needs for the client portfolio to ensure client satisfaction
• Develop a general understanding of all product areas in order to provide basic technical support and consulting to clients
• Manage and prioritize ongoing projects across multiple clients at one time
• Collaborate with technical support, module consultants, and the implementation team to meet client needs
• Curate client-specific documentation for workflows and customizations and make regular contributions to a knowledge base to ensure seamless support within the company
• Work with the Account Manager Team Lead to proactively address client concerns and escalations
• Monitor client budgets and professional services to ensure clients receive the correct level of support
• Provide direct client training
• Manage relationships with FIVE’s corporate partners, sponsoring mentees and/or employees to serve as mentors
• Manage relationships with individual mentors sponsoring mentees
• Manage contract agreements, payments, and renewals
• Recruit, train, and onboard new mentors
• Prepare and deliver updates and reports

Skills on Resume: 

• Client Management (Soft Skills)
• Project Implementation (Hard Skills)
• Client Satisfaction (Soft Skills)
• Technical Support (Hard Skills)
• Task Prioritization (Soft Skills)
• Team Collaboration (Soft Skills)
• Documentation Creation (Hard Skills)
• Mentor Onboarding (Soft Skills)