Published: Sep 11, 2025 - The Inside Sales Engineer is responsible for generating qualified business opportunities through outbound communications and managing the full sales cycle across dealer networks, contractors, and end users. This role prepares customized client solutions, maintains CRM and ERP systems for pipeline tracking, and analyzes market data to support product development and sales growth. The engineer also executes targeted marketing campaigns, identifies new sales opportunities, and ensures accurate customer order fulfillment to exceed business objectives.

Tips for Inside Sales Engineer Skills and Responsibilities on a Resume
1. Inside Sales Engineer, Apex Industrial Controls, Grand Rapids, MI
Job Summary:
- Point of contact between the external sales engineer, the product management and the service department to satisfy the customer's needs
- Advise customers and select the appropriate equipment for their application
- Write and negotiate offers and follow up on them within the agreed deadlines
- Involved in pre-sales, sales, and after-sales and proactively bring the best solution to the customer
- Establish and optimize the annual strategy to define the main commercial activities
- Work alongside the ACI engineering and sales team members to support customers with sales, engineering, and product delivery details on complex projects
- Use the manufacturer’s software selection tools to create submittal documents, installation, and operations manuals, and other technical documents for the building owner
- Track orders and discuss changes with customers and manufacturing personnel to ensure on-time delivery and project schedule attainment
- Follow up on projects and assist with quotes and sales proposals at key accounts
- Learn how to choose products from ACI sales engineers to meet project requirements
- Assist sales team members in securing orders using the product features and benefits of the ACI product line card
- Assist with engineering HVAC systems, as directed by the VP of Engineering
Skills on Resume:
- Customer Advising (Soft Skills)
- Offer Negotiation (Hard Skills)
- Pre-Sales (Soft Skills)
- Strategy Development (Hard Skills)
- Project Support (Soft Skills)
- Software Tools (Hard Skills)
- Order Tracking (Hard Skills)
- Proposal Assistance (Soft Skills)
2. Inside Sales Engineer, Blue Ridge Automation, Asheville, NC
Job Summary:
- Work closely with the Outside Sales, Marketing, and Business Development teams
- Provide customers with tailored solutions to meet their needs
- Act as a technical resource for the Outside Sales team as they navigate through the sales cycle
- Analyze to determine prospective clients and develop relationships with existing clients
- Work with customers to make recommendations, provide options that work, or introduce new options to consider
- Handle the RFP process and meet with customers to discuss quotes
- Turn technical concepts into written documentation and prepare product presentations for customer visits and equipment evaluations
- Identify key requirements and expectations
- Develop proposal plans, outlines and schedules, compliance checklists, and prepare questions
- Proofread and edit technical documentation
- Prepare reports and participate in writing business proposals
- Assist other team members as they strive to meet their proposal and project milestones
- Participate in technical sales meetings and demonstrations
- Become an expert on the operation and application of unique access and networking solutions and their advantages over competing technologies
- Engage the current SKIDATA customer installed base and act as a resource for existing customers and promote the SKIDATA brand
Skills on Resume:
- Team Collaboration (Soft Skills)
- Customer Solutions (Soft Skills)
- Technical Support (Hard Skills)
- Client Relations (Soft Skills)
- Proposal Writing (Hard Skills)
- Documentation Editing (Hard Skills)
- Product Expertise (Hard Skills)
- Brand Promotion (Soft Skills)
3. Inside Sales Engineer, Cascade Process Systems, Spokane, WA
Job Summary:
- Collaborate with Proofpoint sales professionals as well as channel partners
- Help position and deliver industry-leading cybersecurity products and services to the customer base
- Take the lead as the customer’s technical main point of contact through the entire sales cycle
- Technical Q&A, proof-of-concept, competitive bake-off scenarios, RFP response, and more, with the ultimate goal of maintaining a world-class customer experience
- Recommend and design email and data security solutions and assist in the building and delivery of customer sales presentations
- Share and relay experiences and customer feedback to Product Management, Marketing, and Product Development (Engineering) teams to help the tradition of continuous improvement
- Keep up-to-date with industry news, latest threats, and trends, and product updates and actively share knowledge with the rest of the team
- Work closely with Proofpoint’s Distributors and Resellers on technical enablement and specific sales opportunities
- Reviews drawings, sketches, and other customer documents to develop and prepare quotations for distributors
- Provide technical services to distributors related to the use, applications, and products manufactured by ACSI
- Estimates dates of delivery to distributors, based on ACSI production and delivery schedules
- Reviews and prepares orders with accurate and timely information so they are processed correctly
Skills on Resume:
- Partner Collaboration (Soft Skills)
- Cybersecurity Solutions (Hard Skills)
- Customer Support (Soft Skills)
- Solution Design (Hard Skills)
- Feedback Sharing (Soft Skills)
- Industry Knowledge (Hard Skills)
- Distributor Support (Soft Skills)
- Order Processing (Hard Skills)
4. Inside Sales Engineer, Delta Fluid Solutions, Tulsa, OK
Job Summary:
- Proactively calling existing customers to determine additional potential
- Follow up on web inquiries and other unsolicited incoming customer calls
- Provide customer support and assistance
- Order entry, expedite, and follow-up for a customer list
- Maintain and update customer account profiles
- Provide sales-related reports and information to groups for MKS customer contact information with field salespeople
- Provide technical quotes to customers
- Provide weekly account activity updates via SFDC
- Update and maintain customer opportunity databases
- Communicate with customers to accurately respond to technical requests and provide product solutions via phone and email
- Coordinate with other departments for custom product solutions
- Advise customers on the use and application of products
- Develop and maintain tools for non-standard solutions
- Develop team members, foster a learning culture, and establish an environment for open sharing and improvement
Skills on Resume:
- Customer Outreach (Soft Skills)
- Lead Follow-up (Soft Skills)
- Technical Support (Hard Skills)
- Order Management (Hard Skills)
- Account Maintenance (Hard Skills)
- Quote Preparation (Hard Skills)
- Product Advising (Soft Skills)
- Team Development (Soft Skills)
5. Inside Sales Engineer, Summit Process Equipment, Dayton, OH
Job Summary:
- Handle technical inquiries for the entire portfolio, requests and quotations (RFQ)
- Guarantee a positive Customer Experience by managing speedy and knowledgeable responses that solve their problems
- Supervise quotations to Customers, on behalf of Salespersons
- Provide technical service assistance relating to application problems with products installed in the field
- Provide recommended solutions/corrective actions and ensure all Customer requests are properly handled and closed to Customer Satisfaction
- Provide competitor product cross-references
- Generate leads for the sales force through active listening and probing for customer requirements and opportunities
- Provide internal feedback within the company regarding customer concerns
- Gathering and analyzing the broad source of information collected through Customer interactions
- Detect non-conformities and report them and contribute to continuous improvement and on request
- Participate in trade shows for both duties and surveys as requested by Sales and Marketing
- Maintain and develop full knowledge of product portfolio and keep updated on new products and portfolio evolution
- Ensure that any activity, task, and responsibility, as well as all transactions, are managed and performed in full compliance with the Company's ITC certification program and with the Quality and Environmental Management System
Skills on Resume:
- Technical Inquiries (Hard Skills)
- Customer Experience (Soft Skills)
- Quotation Supervision (Hard Skills)
- Field Support (Hard Skills)
- Competitor Analysis (Hard Skills)
- Lead Generation (Soft Skills)
- Market Research (Hard Skills)
- Compliance Management (Hard Skills)
6. Inside Sales Engineer, Horizon Control Systems, Boise, ID
Job Summary:
- Generate new qualified business opportunities through B2B outbound phone calls/emails
- Manage the full sales cycle to generate and close new and existing business opportunities across various distribution channels including dealer/distributor network, contractors, and end users
- Prepare and deliver customized and engineered client solutions and quotations
- Utilize CRM and ERP to manage and track the sales pipeline and forecast
- Maintain customer/prospect/lead database with outreach activities and new contacts
- Perform research and market data analysis to assist in new product development and increased win/conversion rates
- Develop and execute targeted and focused marketing campaigns within niche markets
- Identify indirect sales opportunities, potential target markets, and referral partners to generate sales
- Swiftly follow up on inbound leads generated by marketing, advertising, customer referrals and phone inquiries to exceed sales forecasts
- Review and verify incoming customer orders to ensure accurate and efficient fulfillment
- Perform other specific tasks as requested by the General Manager and Director of Sales and Marketing
Skills on Resume:
- Business Generation (Soft Skills)
- Sales Cycle (Hard Skills)
- Solution Quotation (Hard Skills)
- CRM Management (Hard Skills)
- Market Analysis (Hard Skills)
- Campaign Development (Soft Skills)
- Lead Follow-up (Soft Skills)
- Order Fulfillment (Hard Skills)
7. Inside Sales Engineer, Sterling Valve Technologies, Wichita, KS
Job Summary:
- Give advice and answers to technical and commercial questions of customers
- Write and document technical and commercial offers together with colleagues and the factories
- Deeply analyze the specifications of customers’ projects and summarize them to write the definitive offer
- In charge of the follow-up on running offers and projects
- Participate actively in maintaining and improving the products and quality controls
- Daily contacts with the manufacturers of the company throughout the world
- Daily contacts with outside sales, logistics and the financial department
- Check on a technical and administrative basis the order confirmations
- Participate actively in the sales meetings
- Expedite customer orders and verify accuracy to ensure on-time delivery
- Manage branch transactions, records, and adjustments
- Proactively grow business with transactional customers
- Customer focal point for providing product, price and delivery information
- Deliver Communications to Customers
Skills on Resume:
- Customer Support (Soft Skills)
- Offer Preparation (Hard Skills)
- Project Analysis (Hard Skills)
- Project Follow-up (Soft Skills)
- Quality Improvement (Hard Skills)
- Order Verification (Hard Skills)
- Business Growth (Soft Skills)
- Customer Communication (Soft Skills)
8. Inside Sales Engineer, Prairie Engineering Supply, Fargo, ND
Job Summary:
- Configuration validation for basic enterprise IT products, including Cisco, Dell, Pure, NetApp, Rubrik, AWS, Microsoft and Azure
- Read technical manuals for the above products as well as other technical subjects
- Obtain sales and, in some cases, technical certifications for the above products
- Create technical diagrams using Microsoft Visio
- Create sales presentations using Microsoft PowerPoint
- Create and manipulate technical and cost information using Microsoft Excel
- Create supporting technical documents using Microsoft Word
- Attend customer-facing sales meetings
- Prepare price quotations or bids based on knowledge of material and labor costs and manufacturing schedules
- Submit a bid to the customer for examination and approval
- Develops and maintains relationships with purchasing contacts
- Investigate and resolve customer problems with deliveries
- Work closely with the project managers and outside sales engineers
- Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet websites, and other sources
Skills on Resume:
- Configuration Validation (Hard Skills)
- Technical Documentation (Hard Skills)
- Sales Certification (Hard Skills)
- Technical Diagrams (Hard Skills)
- Sales Presentations (Soft Skills)
- Price Quotation (Hard Skills)
- Customer Relations (Soft Skills)
- Problem Resolution (Soft Skills)
9. Inside Sales Engineer, Sierra Process Solutions, Reno, NV
Job Summary:
- Work closely with outside sales to achieve the financial targets
- Receive requests for quotations, prepare proposals, and submit the quotations back to the customer
- Ensure one-day turnaround on quotation requests and ensure 100% accuracy
- Seek agreement with the customer on technical details
- Follow up on quotations sent to the customer
- Work with outside sales for guidance on pricing, negotiations, and other customer-specific details
- Receive purchase orders, screen the order for technical and commercial feasibility
- Ensure a 12-hour turnaround for order screening upon receipt of purchase orders
- Cross-check with the Interco factories and Order Admin to meet the customer delivery request date
- Build good working relations with customers
- Support the achievement of Profit and Loss goals
- Prepare a reporting package in a timely and accurate manner
- Provide management support on all ad-hoc reports and analysis
Skills on Resume:
- Financial Targeting (Soft Skills)
- Proposal Preparation (Hard Skills)
- Quotation Accuracy (Hard Skills)
- Technical Agreement (Soft Skills)
- Order Screening (Hard Skills)
- Delivery Coordination (Hard Skills)
- Customer Relations (Soft Skills)
- Report Preparation (Hard Skills)
10. Inside Sales Engineer, Ironwood Automation, Cedar Rapids, IA
Job Summary:
- Primary responsibility for the overall internal management of the customer account relationship for the sale of DeltaV control systems, Asset Optimization, Machinery Health, RTUs
- Flow computer, SCADA software, systems services, and process automation solutions to customers
- Review the customer’s specifications, technical requirements and commercial terms and conditions
- Engineer a control system, RTU, or Main Automation Contract (MAC) solution to generate a priced bill of materials and proposal
- Review customer purchase orders for compliance with the quotation and communicate
- Resolve any discrepancies between the purchase order and the quotation with the customer
- Be the primary inside telephone contact for the account team
- Respond to customer requests for quotations and information
- Prepare quotations, offer troubleshooting guidance, offer solutions, and do quotation follow-up
- Provide essential support for the sales team including producing complex quotes and purchase orders
- Proofread orders brought in by the outside sales team to ensure feasibility and correctness
- Work with the Logistics Coordinator and client to ensure prompt delivery of space and equipment
- Provide excellent customer service and engineering expertise to clients
Skills on Resume:
- Account Management (Soft Skills)
- Specification Review (Hard Skills)
- System Engineering (Hard Skills)
- Order Compliance (Hard Skills)
- Customer Communication (Soft Skills)
- Quotation Support (Hard Skills)
- Logistics Coordination (Hard Skills)
- Customer Service (Soft Skills)
11. Inside Sales Engineer, Red River Controls, Shreveport, LA
Job Summary:
- Uses technical knowledge of product offerings to support and build sales
- Supports the sales force, specifically account goals and strategies
- Supports the Company’s growth programs and initiatives
- Represents Flow Solutions Group policies and practices in communications to customers
- Leads the customer through the sizing and selection process to choose the appropriate technology and product
- Provides a recommendation based on the customer's application requirements, including industry standards, product sizing, customer budget and product configuration needs
- Fields questions about Emerson Process products and services
- Provides basic technical solutions and general application assistance to support the customer and conveys Emerson Process's differentiation message
- Establishes and maintains rapport with customers to understand account and application needs
- Participates in customer visits to maintain and develop strong supplier and customer relationships
- Manages the quote-to-order cycle, including customer follow-ups and technical review of purchase orders
- Participates in continuous improvement programs
- Continues to enhance knowledge of Flow products, applications and industries
Skills on Resume:
- Technical Support (Hard Skills)
- Sales Strategy (Soft Skills)
- Growth Initiatives (Soft Skills)
- Product Selection (Hard Skills)
- Application Analysis (Hard Skills)
- Customer Rapport (Soft Skills)
- Order Management (Hard Skills)
- Process Improvement (Soft Skills)
12. Inside Sales Engineer, Magnolia Industrial Supply, Jackson, MS
Job Summary:
- Ensure that all requests for quotation are logged accurately on the Customer Relationship Management System and provide feedback on quotes
- Respond to sales inquiries and ensure proposals demonstrate Emerson’s full product and capabilities portfolio, maximizing all booking opportunities and quote-to-order ratio
- Prepare and issue proposals that meet the customers’ application and operational needs, are technically accurate and commercially verified and offer the best solutions that highlight customer business benefits
- Negotiate with customers and suppliers to secure orders on the most favourable basis
- Review the customer purchase order against the quotation and associated clarifications
- Process orders into the Oracle system, ensuring all relevant information is included
- Communicate the order requirements to suppliers and colleagues in other parts of the business
- Work closely with the sales engineers to provide proposals and quotes on time, conduct technical evaluations and clarification via call or on-site
- Sign technical agreements with the customer
- Prepare related technical documents for order submission
- Take ownership to handle customer feedback and proactively solve it by him or herself, or find another resource to solve it
- Assist the sales engineer in handling customer calls and requests, especially when the sales engineer is not in the office
Skills on Resume:
- Quotation Management (Hard Skills)
- Proposal Preparation (Hard Skills)
- Order Negotiation (Soft Skills)
- Purchase Review (Hard Skills)
- Order Processing (Hard Skills)
- Supplier Communication (Soft Skills)
- Technical Evaluation (Hard Skills)
- Customer Handling (Soft Skills)
13. Inside Sales Engineer, Granite State Engineering, Concord, NH
Job Summary:
- Enhance the sales support force to provide more proactive support to sales and customers
- Responsible for working with Field Sales in an assigned area
- Provide presales technical support and generate formal quotations for customers
- Continually work to stay current on PRV products, applications and industries
- Maintain proficiency in the use of the standard sales tools
- Ensure that customer questions and requests for quotes are provided in a timely and accurate manner
- Do technical clarification with the customer directly by phone, email and face-to-face communication
- Provide the salesperson with confirmation that the technical issues were closed
- Responsibility to perform a technical review of customer orders to help the Order Management Team identify a matching quote or obtain the missing information
- Ensure a clean order is entered and the customers’ needs are fully met
- Perform future activities that will help to enhance the relationship with the customer and continue to increase the face-time of the salesperson
Skills on Resume:
- Sales Support (Soft Skills)
- Field Collaboration (Soft Skills)
- Presales Support (Hard Skills)
- Product Knowledge (Hard Skills)
- Sales Tools (Hard Skills)
- Customer Communication (Soft Skills)
- Order Review (Hard Skills)
- Relationship Building (Soft Skills)
14. Inside Sales Engineer, Green Mountain Automation, Burlington, VT
Job Summary:
- Qualify inbound sales leads through direct customer contact
- Work with the commercial team to develop and implement outbound lead generation strategies and proactively drive lead generation results
- Develop value-added working relationships with customers
- Translate customer needs into specification requirements that can be acted on by applications engineering
- Participate in product development and marketing activities
- Perform all job responsibilities in alignment with the core values, mission and vision of the organization
- Work jointly with the Jamf Sales team, prospective and existing customers, and partners to convey the business value of Jamf
- Maintain current knowledge across all Jamf products
- Understand customer requirements and create solutions with unique business value
- Deliver presentations and demonstrations to prospective and existing customers
- Exhibit professional and timely written and oral communication
- Lead and support the technical enablement of the sales team and partners
Skills on Resume:
- Lead Qualification (Hard Skills)
- Lead Generation (Hard Skills)
- Customer Relations (Soft Skills)
- Requirement Analysis (Hard Skills)
- Product Development (Hard Skills)
- Business Value (Soft Skills)
- Product Knowledge (Hard Skills)
- Presentation (Soft Skills)
15. Inside Sales Engineer, Harbor Process Equipment, Mobile, AL
Job Summary:
- Provides medium or complex technical solutions and general application assistance
- Provides consultative selling assistance to its customers
- Coordinates with the other Inside Sales or Operational team, the multidivisional bundled project quotations
- Works directly with customers, Field Sales and Field Service to provide presales application support and to generate formal quotations for customers
- Lead the customer through the sizing and selection process to choose equipment that will meet their needs
- Follow up with customers to answer any questions or Logs
- Practice good phone skills in terms of the ability to open and manage a presales technical sales support call
- Provide support for other ISEs and team members to maintain service levels
- Perform Handover with the Operations and sales team in cases where the quote will be converted into an order
- Participate in the Continuous Improvement initiatives
- Maintain individual performance levels and ensure KPIs stay aligned with targets
- Review the inventory periodically to quote stock options
Skills on Resume:
- Technical Solutions (Hard Skills)
- Consultative Selling (Soft Skills)
- Project Quotation (Hard Skills)
- Presales Support (Hard Skills)
- Equipment Selection (Hard Skills)
- Customer Follow-up (Soft Skills)
- Phone (Soft Skills)
- Performance Tracking (Hard Skills)
16. Inside Sales Engineer, Palmetto Control Systems, Greenville, SC
Job Summary:
- Applies the factory pricing policy to get a correct gross profit to each order received and keeps a record of it
- Review estimate inputs from the functional department and supervise the preparation of cost reports and price forms
- Monitors current competitive prices, new techniques, and cost trends
- Estimate project quantities and costs in the preparation of major tenders on a timely and cost-effective basis
- Would be responsible for preparing all technical documentation for bids
- Stays mostly inside the office, available to the customers
- Keeps record of the incoming quotations and orders in CRM, following the Proposals Guidelines
- Verifies the incoming purchase orders in terms of product selection and sizing correctness, completeness of any required configuration or application data sheet
- Responsible for delivering clean orders to the Intercompany Cell
- Must follow the ethical principles, vision, mission and be aligned with the values defined by the top management of the company
- Obtains the certification in product-selling skills and applications knowledge that might be requested periodically by the division
- Participate in all mandatory training provided by the company, such as those related to Trade Compliance and all training related to compliance with legal regulations and/or Corporate Policies
Skills on Resume:
- Pricing Policy (Hard Skills)
- Cost Estimation (Hard Skills)
- Market Monitoring (Hard Skills)
- Tender Preparation (Hard Skills)
- Bid Documentation (Hard Skills)
- CRM Management (Hard Skills)
- Order Verification (Hard Skills)
- Compliance Training (Soft Skills)
17. Inside Sales Engineer, Lone Star Process Solutions, Lubbock, TX
Job Summary:
- Responsible for the achievement of Sales, Bookings and Gross Profit targets for the full Measurement Solutions Portfolio within the agreed account portfolio
- Own the bookings forecast for the portfolio of accounts and ensure monthly delivery of the volume commitment, as well as execute immediate recovery actions if any risk is identified
- Negotiate with customers relevant business contracts within the agreed Delegation of Authority, including discount, price and volume structures
- Develop a deep understanding of the customer’s business, needs and language and actively promote suitable products and solutions to address these needs
- Execute, track and follow up on customer growth plans for assigned accounts and document progress in CRM
- Understand in full Emerson’s unique selling propositions and actively contextualize them to the customer industry needs to maximize business
- Proactively document and share success cases, customer feedback and quantifiable business results in the assigned account portfolio, with the support of Product Managers and Industry Leaders
- Constantly expand a network of contacts across the accounts, identifying the relevant stakeholders for positioning the different value messages across all product lines
- Maximize face time with customers and use all available tools (phone, videoconference, etc.) to stay in constant communication with customer counterparts at regular intervals
- Actively coordinate with colleagues and request support of subject matter experts, Industry Managers and Product Managers
- Create a compelling and differentiating value proposition for the selected customers
Skills on Resume:
- Sales Targets (Hard Skills)
- Forecast Management (Hard Skills)
- Contract Negotiation (Soft Skills)
- Customer Understanding (Soft Skills)
- Growth Planning (Hard Skills)
- Value Proposition (Soft Skills)
- Stakeholder Networking (Soft Skills)
- Team Coordination (Soft Skills)
18. Inside Sales Engineer, High Desert Engineering Supply, Albuquerque, NM
Job Summary:
- Request support from the country sales management/industry sales manager to ensure no lead within the assigned accounts is unattended and properly followed up on
- Monitor and understand the competitive environment at each account and develop strategies to displace competition and defend Emerson’s position
- Proactively communicate to the country sales management and Industry sales Leader all market trends, evidence of competition strategies, and customer behavior that may affect the overall MSOL business strategies
- Maintain a project opportunity list and Site plans for the assigned account in CRM
- Map and understand each of the accounts’ installed base
- Work with the Service organization to position Emerson's installed base management offering and services
- Track and map the sales cycle within the accounts and take proactive actions to reduce sales cycle times
- Discuss and agree with sales management on monthly action plans
- Maintain account plans with short, medium- and long-term sales strategies
- Contribute to the definition of bottom-up sales targets every year based on account plans and performance of the assigned account portfolio
- Understand and use available data analytics and reports to optimize account growth strategies, including whitespace analysis, pricing actions and customer segmentation
- Keep track and communicate customer activities to the wider organization through CRM
- Ensure customer satisfaction while defending and positioning Emerson’s interests and objectives
Skills on Resume:
- Lead Management (Hard Skills)
- Competitive Strategy (Soft Skills)
- Market Communication (Soft Skills)
- CRM Planning (Hard Skills)
- Installed Base (Hard Skills)
- Cycle Reduction (Soft Skills)
- Account Strategy (Hard Skills)
- Data Analytics (Hard Skills)
19. Inside Sales Engineer, Riverbend Automation, Little Rock, AR
Job Summary:
- Cooperate closely with operations, order management, project execution and service teams
- Ensure the appropriate delivery of commitments to customers, and work to maximize customer satisfaction
- Observe the Business Ethics standards stipulated by Emerson
- Ensure that all transactions are properly screened and recorded in accordance with the company’s Trade Compliance procedures
- Escalate any concerns or questions through the appropriate channels
- Stay constantly informed and proactively request training on the entire MSOL portfolio, rapidly adopting new technologies and incorporating new product launches in the sales strategy
- Understand the overall Emerson strategy and vision
- Participate in customer development activities such as trade shows, fairs and conferences, aiming
- Promote the sale of products, solutions and services of Measurement Solutions
- Collaborate with other business units in the identification and proper handover of opportunities for the entire Emerson portfolio
- Inspire the sales teams and colleagues with a positive attitude and a winning mindset
- Develop deep application knowledge in the industry(s) relevant to the assigned account portfolio to become a trusted advisor for customers
- Maintain an active social media presence in accordance with Emerson’s marketing guidelines
Skills on Resume:
- Team Cooperation (Soft Skills)
- Customer Satisfaction (Soft Skills)
- Ethics Compliance (Soft Skills)
- Trade Compliance (Hard Skills)
- Product Knowledge (Hard Skills)
- Event Participation (Soft Skills)
- Sales Promotion (Hard Skills)
- Industry Expertise (Hard Skills)
20. Inside Sales Engineer, Steel City Controls, Pittsburgh, PA
Job Summary:
- Prequalify customer requests for quotation to ensure that a quote will meet the customers’ application and operational needs, and explore opportunities for additional products or services
- Prepare and send customer quotations that are on time, technically accurate, commercially verified, and offer the best all-around solution
- Drive for On-Time Delivery shipment results
- Collaborate with the business unit, field sales, and LBP to understand customer requirements
- Answer customer questions, both technical and commercial
- Maintain accurate and complete records in CRM, OCM, Oracle, and other tools
- Provide product- and application information to external- and internal customers related to the quotes in progress
- Communicate with manufacturing locations for queries regarding lead times, specials, and other matters.
- Attend meetings with customers and/or field sales and sales meetings
- Conduct all business activities and all communication professionally at all times
Skills on Resume:
- Quote Preparation (Hard Skills)
- Solution Offering (Hard Skills)
- Delivery Management (Hard Skills)
- Customer Collaboration (Soft Skills)
- Technical Support (Hard Skills)
- Record Keeping (Hard Skills)
- Product Information (Hard Skills)
- Professional Conduct (Soft Skills)
21. Inside Sales Engineer, Great Lakes Process Systems, Erie, PA
Job Summary:
- Ensure that all technical information communicated is complete, accurate, and timely
- Support Order Execution to ensure that purchase orders are commercially and technically clean and accurate
- Resolve any technical issues that occur during the order cycle
- Pro-active management of personal quote backlog in accordance with the agreed procedures
- Provide general support for Emerson Flow and sales offices
- Get involved in process improvements, including identifying issues, bottlenecks, etc., and suggesting possible solutions promptly
- Conduct Due Diligence, Legal and Commercial compliance approval process in collaboration with the Checkpoint Champion
- Interface with customers, representatives, and peers for coordination and accomplishment of assigned tasks
- Ensure that activities are carried out according to agreed departmental KPIs and Procedures, and recorded in required business systems (constantly and comprehensively)
- Attend relevant technical and commercial training to maintain a high level of product and process knowledge, including new products
- Adhere to local and international Emerson Trade Compliance and Quality Management procedures, as well as the Emerson Ethics policy, with respect to all business activities
- Adhere to Emerson’s commitment to Environment, Health and Safety as a core business value
Skills on Resume:
- Technical Accuracy (Hard Skills)
- Order Execution (Hard Skills)
- Issue Resolution (Soft Skills)
- Backlog Management (Hard Skills)
- Process Improvement (Soft Skills)
- Compliance Approval (Hard Skills)
- KPI Adherence (Hard Skills)
- Product Training (Hard Skills)
22. Inside Sales Engineer, Midwest Automation Supply, Peoria, IL
Job Summary:
- Review the Request for Quote
- Contact customers (via email and phone), collaborate with outside sales to understand customer requirements and establish a sales strategy
- Collaborate closely with Field Sales and Account Management to prioritise effort, capture competitive intelligence, agree product direction and price strategy
- Improve customer service consistent with account plans that contribute to their ongoing development
- Size and select the products according to requirements and application
- Select the appropriate technical documentation
- Make sure Frame Agreements and Price Agreements are followed
- Specify a delivery time for the selected products
- Technically and commercially responsible for the quotes
- Ensure full compliance with legal and Company requirements about Trade Compliance and Ethical Business and follow vital procedures
- Liaise with Credit Management to resolve any invoice discrepancies and help reduce the company's DSO level
- Registration of Customer Interaction and follow-up on the resolution of customer experiences in CRM to maintain customer dedication
- Verify the purchase order and ensure a clean order handover to Order Fulfillment
- Develop and maintain a sound knowledge of products and applications
Skills on Resume:
- Quote Review (Hard Skills)
- Sales Strategy (Soft Skills)
- Customer Service (Soft Skills)
- Product Selection (Hard Skills)
- Documentation Handling (Hard Skills)
- Compliance Assurance (Hard Skills)
- Order Verification (Hard Skills)
- Product Knowledge (Hard Skills)
23. Inside Sales Engineer, Ozark Engineering Solutions, Springfield, MO
Job Summary:
- Read and understand client RFQs to determine technical and quality requirements and client expectations to quote specific and correct products and solutions
- Process RFQs in accordance with procedures and provide accurate proposals to clients promptly
- Research for technical and quality requirements
- Contact suppliers for quotes to develop
- Maintain all quote files and information per the procedures
- Interface with engineering, production, purchasing and shipping
- Proofread all quote material for content and accuracy before sending to the client
- Respond to client phone calls and emails promptly
- Assist with order entry and other sales-related functions
- Assist Account Executives with client interface and support
- Create, support by the Sales Manager, a personal business plan for an efficient market approach
- Analyze the customer needs and assist OEMs, consultants, contractors and industrial end users to find the best solution for their needs
- Accurately maintain the CRM program with product data and update information on projects daily
- Deliver world-class support to build and maintain good relations with the customer
- Closely collaborate with colleagues in the sales, projects, service and admin departments
Skills on Resume:
- RFQ Analysis (Hard Skills)
- Proposal Preparation (Hard Skills)
- Supplier Quoting (Hard Skills)
- Quote Accuracy (Hard Skills)
- Client Communication (Soft Skills)
- Order Entry (Hard Skills)
- CRM Management (Hard Skills)
- Customer Relations (Soft Skills)