Job Summary: 

• Assist the field sales team with standard equipment sales quotes, budget proposals and Toter quotes, in a timely fashion
• Assist with the initial stages of the ordering process for new equipment
• Facilitate PO requests, invoice requests, and final order confirmation approval
• Check all bid websites regularly and communicate with the appropriate sales territory
• Communicate at a high level within the organization, with an extreme sense of urgency
• Conduct customer satisfaction follow-up phone calls on recent equipment deliveries
• Responsible for CRM management through Copper CRM
• Update customer notes and tagging leads for salesmen
• Assist in the coordination of equipment deliveries, following proper checkpoints and release gates
• Compilation of all delivery paperwork, including PDI paperwork, and assisting in the creation of delivery folders
• Assist the Sales Director with data analytics, customer prospecting/list generation, outbound email/phone campaigns, and other administrative duties
• Assist with rental equipment coordination and rental operations activities

Skills on Resume: 

• Sales Quotes (Hard Skills)
• Order Processing (Hard Skills)
• CRM Management (Hard Skills)
• Data Analytics (Hard Skills)
• Customer Service (Soft Skills)
• Communication (Soft Skills)
• Lead Prospecting (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Handle and respond to business partner inquiries received from any of the channels in a professional and timely manner
• In charge of the processing of orders, quotations, and clients’ inquiries with accuracy and timeliness
• Coordinate on sales-related work with inter-departmental
• Serves as an escalation point for resolving sales support issues
• Participate and assist in the projects/tenders
• Provide timely updates to superiors
• Generate new business through cold calling and follow up on incoming sales leads
• Support sales through telemarketing, events, and other activities
• Participate in product training to further expand knowledge and skillset on products and solutions
• Enhance positive customer experience and customer satisfaction through timely response to customers' inquiries
• Participate in an ad-hoc request

Skills on Resume: 

• Customer Service (Soft Skills)
• Order Processing (Hard Skills)
• Sales Coordination (Hard Skills)
• Problem Solving (Soft Skills)
• Lead Generation (Hard Skills)
• Telemarketing (Hard Skills)
• Product Knowledge (Hard Skills)
• Client Relations (Soft Skills)

Job Summary: 

• Answer the incoming phone calls, take messages, route calls, etc.
• Respond to customer inquiries via e-mail and telephone to make sales offers
• Proactively following up with customers who have made inquiries, received product samples, who have purchased products in the past and new customers who have never been sold to before
• Develop strong relationships with customers over time and ‘personalizing’ NSI to each of them to help position NSI as a trusted long-term business partner
• Negotiate all aspects of sales offers (e.g., pricing, payment and shipping terms, allowances, volume deals, etc.)
• Provide support with administrative tasks related to business operations, organizational work, meeting scheduling, event planning, and travel arrangements 
• Assist in the dissemination of product samples and marketing (particularly in the area of digital marketing) to help reach customers and consumers with messages
• Support efforts at trade shows, seminars, and events to prospect new customers and solidify relationships with current customers
• Responsible for timely responses to customers’ issues and needs
• Prepare and deliver cogent reports to senior management
• Make sure that all the sales value enquiries, investigations and imminent and approaching closed business transactions of the company are tracked
• Inform the clients and the internal sales representatives of the company about the various business sales dealings of the same as soon as possible
• Ensure that all the sales operations are executed in accordance with the procedures of approvals and recognition

Skills on Resume: 

• Phone Handling (Soft Skills)
• Customer Service (Soft Skills)
• Follow Up (Soft Skills)
• Relationship Building (Soft Skills)
• Sales Negotiation (Hard Skills)
• Admin Support (Hard Skills)
• Digital Marketing (Hard Skills)
• Event Support (Hard Skills)

Job Summary: 

• Monitor and respond to incoming calls and e-mails
• Customer quote processing and follow-up
• Manage customer order reports and VMI ordering
• Verify and monitor purchase and sales orders including expediting and tracking orders
• Print pick tickets and customer order acknowledgments
• Assist in Customer returns or refurbishment
• Interact with vendors regarding products and pricing
• Negotiate with vendors and customers on pricing
• Special customer order tracking and reporting
• Perform Monthly Inventory counts for on-site vending
• Provide samples to customers and manage external customers
• Carry out activities aimed at increasing the number of customers and increasing sales
• Support colleagues from other sales offices
• Register and follow-up quality complaints with internal and external customers
• Communicate with customers (business/company updates, etc.)
• Support Accounts Receivable activities with Finance
• Generate regular reports for Sales Management 

Skills on Resume: 

• Call Handling (Soft Skills)
• Quote Processing (Hard Skills)
• Order Management (Hard Skills)
• Vendor Relations (Soft Skills)
• Price Negotiation (Hard Skills)
• Inventory Control (Hard Skills)
• Customer Service (Soft Skills)
• Sales Reporting (Hard Skills)

Job Summary: 

• Work daily with sales reps internally to identify and meet the needs of accounts
• Support and work closely with the sales team on pricing direction, new product launch strategies, and product positioning
• Understand and analyze vendor compliance guidelines as well as launch and maintain customer portals
• Communicate with sales representatives to talk about customer needs
• Coordinate new customer setup and ensure programs are implemented internally
• Help create and coordinate the distribution of marketing and sales materials to the sales team for presentations on company products to customers, in effect, to increase sales
• Manage and help coordinate with Sales, layouts and designing of communications such as presentations, event support materials, and brochures
• Process customer orders following established Standard Ordering Procedures
• Respond to customers' inquiries
• Resolve customer complaints via phone, email, mail, or social media
• Effectively diffuses dissatisfaction, and quickly identifies the course of action with a goal of first call resolution within established turnaround times

Skills on Resume: 

• Account Support (Soft Skills)
• Product Launch (Hard Skills)
• Portal Management (Hard Skills)
• Customer Communication (Soft Skills)
• Program Coordination (Hard Skills)
• Marketing Support (Hard Skills)
• Order Processing (Hard Skills)
• Complaint Resolution (Soft Skills)

Job Summary: 

• Collaborate with distribution to develop and implement a strategic plan to increase 401(k) sales growth
• Lead prospecting activities to cultivate prospective clients via outbound calls and emails
• Utilizing state-of-the-art technology, first-rate marketing campaigns, and preferred partner relationships with industry leaders
• Responsible for qualifying leads, scheduling meetings/calls, and following up with all deliverables
• Manage customer relationship management database (Salesforce)
• Maintain accurate records, tasks, deliverables, and pipeline for all prospects and clients
• Work closely with the investment team to thoroughly understand investment capabilities and present them effectively to clients and prospects
• Work closely with the marketing team to provide feedback from prospecting to enhance marketing campaigns over time
• Complies with all company and site policies and procedures
• Remains current in profession and industry trends
• Completes regulatory and job training requirements

Skills on Resume: 

• Sales Strategy (Hard Skills)
• Lead Prospecting (Hard Skills)
• Tech Utilization (Hard Skills)
• Lead Qualification (Hard Skills)
• CRM Management (Hard Skills)
• Pipeline Tracking (Hard Skills)
• Investment Knowledge (Hard Skills)
• Marketing Collaboration (Soft Skills)

Job Summary: 

• Evaluate project opportunities and target those with the greatest potential for producing positive business results
• Proactively qualifying project leads and assigning them to an inside sales representative for follow-up
• Generate new contacts and schedule them for sales calls
• Convey messages logically, simply, succinctly, and at the right pace
• Document all customer and project interactions in the appropriate system
• Provide proactive customer outreach communications
• Help facilitate the introduction of Armstrong and the conversion of leads
• Works with the product design team and Inside Sales leadership team
• Identify and report issues, as well as test new product features
• Ensures Health and Safety is the number one goal by following policies, processes, and acting safely at all times
• Work with assigned team members to facilitate calls, manage workflow, close new revenue, and/or establish a great relationship with assigned/existing new accounts moving forward
• Comfortable with outbound sales, multitasking, and communicating in a timely fashion
• Facilitate the management or entire sales process from the initiation of the original call through finalization of account set-up or management of an existing account
• Research and understand product lines to be familiar with each product’s function and purpose
• Provide guidance and reference material to help the sales team
• Train, guide, and coach new Inside Sales Coordinators for sales, Line Of Business (LOBS), Rate Of Speech (ROS), SK and CH products

Skills on Resume: 

• Project Evaluation (Hard Skills)
• Lead Qualification (Hard Skills)
• Contact Generation (Hard Skills)
• Clear Communication (Soft Skills)
• Customer Outreach (Soft Skills)
• Product Knowledge (Hard Skills)
• Sales Process (Hard Skills)
• Team Training (Soft Skills)

Job Summary: 

• Identifies revenue opportunities within customers’ communities through communications, programs, demonstrations, and other activities
• Creates and maintains a lead generation/qualified lead handoff system that interacts with both marketing and sales
• Develops sales opportunities by researching and identifying potential accounts, soliciting new accounts
• Build rapport, providing technical information and explanations, and preparing quotations
• Supports in expanding the current client base
• Nurtures lead provided by marketing
• Communicate with prospects via telephone or email to identify appropriate contacts, qualify and drive leads through the sales pipeline
• Performs analysis of prospects’ needs and requirements, offers solutions and support accordingly
• Ensures accounts are properly researched to identify key players and generate interest
• Qualifies leads from campaigns, conferences, references, tradeshows, other events, etc.
• Creates and maintains a database/list of prospective clients
• Routes qualified opportunities to the appropriate Sales Rep for further development and closure
• Keeps Sales Reps and Management informed of all activity, including timely preparation of reports

Skills on Resume: 

• Revenue Growth (Hard Skills)
• Lead Management (Hard Skills)
• Opportunity Development (Hard Skills)
• Rapport Building (Soft Skills)
• Client Expansion (Soft Skills)
• Prospect Communication (Soft Skills)
• Needs Analysis (Hard Skills)
• Report Preparation (Hard Skills)

Job Summary: 

• Outbound cold calling to educate and inform real estate agents of Real Estate Concierge
• Set new business opportunities with scheduled appointments for a team of Revive experts
• Become an expert on Revive's unique value proposition to prospective clients and deftly handle and overcome objections
• Maintain rigorous follow-up with leads in the pipeline
• Qualify potential customers for appointments with Revive Experts to accurately convey motivation, competition, and financial specifics
• Work within the Customer Relationship Management (CRM) system to precisely track activity and accurately maintain data
• Accurately track and convey productivity and sales metrics 
• Manage and expect regular accountability meetings with the direct manager and the company owner
• Participate in regular training and education requirements
• Generate qualified leads for the organization and either close these directly or pass suitable larger leads to the field-based sales team
• Use Salesforce.com and other CRM tools to record and input sales opportunities and wins
• Work within a European team to facilitate calls, manage workflow, and minimize sales cycle times
• Understand customer needs and requirements to provide relevant solutions
• Work on key performance indicators as set by the Sales Manager
• Support the organization's revenue and profit growth strategies
• Identify opportunities for upselling and cross-selling within existing customers
• Establish friendly, professional relationships with prospects

Skills on Resume: 

• Cold Calling (Hard Skills)
• Appointment Setting (Hard Skills)
• Objection Handling (Soft Skills)
• Lead Qualification (Hard Skills)
• CRM Management (Hard Skills)
• Sales Tracking (Hard Skills)
• Upselling (Hard Skills)
• Relationship Building (Soft Skills)

Job Summary: 

• Be the internal contact for Business Development Executives for administrative support and sample allocation
• Process and follow through with key account orders
• Provide an added-value service to key accounts, providing updates on orders, deliveries, stock levels, and reporting
• Training on how to place orders with the B2B website, providing any needed collateral/fixtures, and making suggestions based on their budgets
• Be the first point of contact for after-sales support to key account retail stores
• Set up sales promotions on systems
• Manage the return process with the warehouse 
• Managing credit and debit note processing with the internal shared service center
• Analyzes SAP to support internal sales teams (blocked and back/open orders, etc.)
• Build effective business relationships with business partners throughout the organization and external to the organization
• Create, document, and monitor processes
• Make a positive contribution as demonstrated by learning new skills and making suggestions for process/procedure improvement

Skills on Resume: 

• Admin Support (Hard Skills)
• Order Processing (Hard Skills)
• Account Management (Soft Skills)
• B2B Training (Hard Skills)
• After Sales (Soft Skills)
• Promotion Setup (Hard Skills)
• Return Management (Hard Skills)
• Process Improvement (Soft Skills)

Job Summary: 

• Manages and triages incoming product requests via email, forwarding to the appropriate person
• Enters new leads and projects into NetSuite business management software
• Assists retail partners with inquiries and orders
• Tracks customer orders and the product fulfillment process
• Assists the Operations department with the coordination of order shipments
• Drives assigned projects to completion, finding appropriate resources to get the job done promptly
• Provides exceptionally clear and concise written and verbal communication in a way that is empathetic, professional, confident and engaging
• Manage existing business accounts and identify new leads
• Increase sales through up-selling and add-on sales
• Communicate by phone and email and provide exceptional customer service
• Support the accounts team with credit control
• Expand on business opportunities
• Maintain and update records on the database

Skills on Resume: 

• Lead Management (Hard Skills)
• Order Tracking (Hard Skills)
• Project Coordination (Hard Skills)
• Clear Communication (Soft Skills)
• Account Management (Soft Skills)
• Upselling (Hard Skills)
• Customer Service (Soft Skills)
• Database Management (Hard Skills)

Job Summary: 

• Support the Contract Specialists to execute sales agreements
• Maintain master account listings of all sales clients which include agreement type, technology inclusions, and payment terms
• Assist with notifications to internal partners of executed, changed and new agreements
• Manage the client notification process for new and changed products
• Set up annually and maintain the USER ID and Passwords for all clients and sales cast 
• Set up, maintain and update BOLT/B2Bb/B2B2C ticket stores for all contracted clients
• Process complimentary WDW and DLR Theme Park ticket requests
• Domestic and International Wholesale/OTA Sales
• Log all complimentary ticket requests by the Sales Director for quarterly reporting
• Manage the Yellow Pass Ticket Program and maintain the SOP
• Handle ad-hoc projects supporting the Team

Skills on Resume: 

• Contract Support (Hard Skills)
• Account Listings (Hard Skills)
• Client Notifications (Soft Skills)
• System Management (Hard Skills)
• Store Setup (Hard Skills)
• Ticket Processing (Hard Skills)
• Wholesale Sales (Hard Skills)
• Team Support (Soft Skills)

Job Summary: 

• Answer inbound inquiries (emails, chats, phone calls and other requests for information) from customers and GCs and overflow from architects 
• Respond to CAD/Revit requests and copy necessary field sales resources
• Set up CRM opportunities and distribute quotes
• Process add brand/credit applications
• Backup for customer order entry
• Compile estimating and order reports
• Manage a customer base, develop relationships
• Prepare work to be quoted by gathering proposals, blueprints, specifications and related documents
• Gather materials and labor costs from Purchasing, Engineering and/or Production and enter into the estimating window in the Visual ERP System
• Compute costs by analyzing labor, materials, and time requirements
• Ensure Quotes are submitted to customers on time
• Monitor the customer service inbox and backlog for timely delivery
• Communicate schedule delays to appropriate personnel
• Assist with various sales support projects
• Ensure incoming RFQs/RFIs include acceptable information for processing

Skills on Resume: 

• Inquiry Handling (Soft Skills)
• CRM Management (Hard Skills)
• Order Processing (Hard Skills)
• Report Compilation (Hard Skills)
• Relationship Building (Soft Skills)
• Cost Estimating (Hard Skills)
• Quote Management (Hard Skills)
• Sales Support (Soft Skills)

Job Summary: 

• Provides area sales and key account customers with quotations and all items necessary to make a purchase decision
• Develops and strengthens relationships by providing exceptional customer support
• Enters customer orders into the system and follows through to the fulfillment of the order 
• Ensure credit is approved, deposit received, items have been ordered, etc
• Sorts customer invoices daily, prints backorders and enters machines into the Customer database
• Reconciles customer purchase orders to sales orders/invoices
• Assists customers with general product information (i.e., part numbers, availability, order status, etc.)
• Assists in creating machinery quoting templates for different key accounts
• Interfaces with all other departments to ensure that the needs of customers are being met
• Identifies correct equipment applications for customers
• Provides various monthly and quarterly reports 
• Provides back-up phone coverage for reception

Skills on Resume: 

• Quotation Support (Hard Skills)
• Customer Support (Soft Skills)
• Order Management (Hard Skills)
• Invoice Processing (Hard Skills)
• Product Knowledge (Hard Skills)
• Template Creation (Hard Skills)
• Cross Department (Soft Skills)
• Report Preparation (Hard Skills)

Job Summary: 

• Prepare and create quotations using the internal operating system
• Evaluate and analyse tender opportunities and prepare tender responses
• Review actual versus planned results and amend terms and quotes
• Call and secure potential leads and orders with existing and new customers
• Liaise with Overseas Offices on quotes and tenders
• Provide analysis and reports on sales activity and trends
• Liaise with Operations, Finance and Procurement on queries and reports
• Answer phone, email, and chatbot communications with partners
• Document all interactions with partners in the company’s CRM system
• Follow up with partner requests promptly, representing the voice of partner (VOP) within Titan
• Provide Titan’s partners with the right product knowledge for their applications
• Build and process quote requests and sales orders within the company’s ERP system
• Provide order status updates, tracking information, and manage expectations accordingly with partners
• Work across other departments to find answers to partner queries and requests
• Communicate with production and supply chain stakeholders to ensure product availability is aligned with partner demand

Skills on Resume: 

• Quote Preparation (Hard Skills)
• Tender Analysis (Hard Skills)
• Lead Generation (Hard Skills)
• Overseas Liaison (Soft Skills)
• Sales Reporting (Hard Skills)
• Partner Communication (Soft Skills)
• CRM Management (Hard Skills)
• Product Knowledge (Hard Skills)

Job Summary: 

• Ensure daily monitoring and follow-up of all opportunities such as RFI and RFQ, in private and public sectors for different market segments
• Work collaboratively with business directors, commercial directors and business development team on requests for information, quotations, public tenders and competitions
• Coordinate with team members to ensure on-time completion of proposals
• Ensure a well-divided workload for the team members
• Prepare commercial documents, such as competitions, proposals, etc., with the support of the marketing team
• Follow up on all commercial requests via EBP-search
• Guarantee the application of the VK branding style guide in all internal and external commercial documents
• Sales reporting with the status of all opportunities, including lost and won information
• Streamline the process of tenders and competitions
• Coordinate with marketing to develop standard presentations, sales support materials and case studies
• Detect opportunities to improve the quality of all commercial documents

Skills on Resume: 

• Opportunity Tracking (Hard Skills)
• Tender Coordination (Hard Skills)
• Proposal Management (Hard Skills)
• Workload Management (Soft Skills)
• Document Preparation (Hard Skills)
• Brand Compliance (Soft Skills)
• Sales Reporting (Hard Skills)
• Process Improvement (Soft Skills)

Job Summary: 

• Responsible for assigned accounts
• Makes ethical and responsible decisions in all areas of the job
• Acts as a liaison between the customer and the internal Carlisle IT team members
• Ensure all customer expectations are communicated, understood, and met throughout the organization
• Understands and works within Carlisle IT’s policies and procedures
• Provides problem-solving, cost-effective and solution-oriented proposals promptly
• Perform routine clerical tasks such as proofing sales orders, maintaining the quote log, filing and storing quotes and orders
• Ensure customer documentation is complete
• Follow up on quotes with customers and provide information as to why the quote did not result in a sale
• Works directly with engineering, planning, quality, production, and shipping departments to ensure orders are fully conceptualized
• Responsible for direct and indirect customer contact in all areas relating to orders, order entry, scheduling, delivery dates, etc.
• Enter customer POs within 24 hours of receipt including sample requests from customers or field personnel
• Verify POs against quotes for accuracy
• Communicate with customers on open order status and coordinate material requirements with purchasing/planning
• Provide concise, timely and accurate communication to and from the customer and other departments
• Solicit customer feedback regularly using Customer Scorecards

Skills on Resume: 

• Account Management (Soft Skills)
• Customer Liaison (Soft Skills)
• Problem Solving (Soft Skills)
• Clerical Support (Hard Skills)
• Quote Follow-up (Hard Skills)
• Cross Department (Soft Skills)
• Order Entry (Hard Skills)
• Customer Feedback (Soft Skills)

Job Summary: 

• Being the internal contact for Business Development Executives for administrative support and sample allocation
• Processing and following through with key account orders
• Providing an added value service to key accounts, providing updates on orders, deliveries, stock levels and reporting
• Be proactive in contacting independent retailers to provide any support they may need
• Training on how to place orders with the B2B website, providing any collateral/fixtures and making suggestions based on their budgets
• Helping to manage sales promotions in systems
• Handling customer data
• Manage the return process with the warehouse as well as manage credit and debit note processing with the internal shared service center
• Analyzes SAP to support internal sales teams (blocked and back/open orders, etc.)
• Promote and develop account business while keeping an eye on relevant KPIs (C/R, SMI)
• Constant communication with planning groups about project and sales information (forecasting)
• Take care of the Order Management and Cooperation and Coordination with the Order Administration Team (depending on product group)
• Plan according to delivery schedules and take over the control of consignment stocks
• Work in close cooperation with the Key Account Managers of the department to ensure success and an excellent level of service to the customers
• Support the ASS Team for sample orders and deliveries, quotes, financial topics, projects, statistics and controlling issues
• Act as an interface and close contact to the Order Administration Team and to other departments within the company (PM, Accounting, Finance, Purchasing, Planning, Factories, Warehouse, Logistics)
• In charge of maintaining and updating the customer database in the ERP and CRM systems and customer portals

Skills on Resume: 

• Admin Support (Hard Skills)
• Order Processing (Hard Skills)
• Account Service (Soft Skills)
• Retail Support (Soft Skills)
• B2B Training (Hard Skills)
• Promotion Management (Hard Skills)
• Data Handling (Hard Skills)
• Return Management (Hard Skills)

Job Summary: 

• Manage the courier for the office's incoming and outgoing
• Coordinate with the bank for LCs, fund transfer confirmation and other bank-related transactions
• Coordinate with the Tax advisor regarding the quarterly tax return submission
• Send weekly reports to Accounts Payable including invoices and employees' expenses
• Maintain and manage office administration as required by the Quest team
• Communicate with the building management regarding office maintenance and General building announcements
• Maintain office and warehouse lease agreements and parking lease agreements, including renewal and applying for new parking spaces
• Create new vendor forms and negotiate a credit agreement
• Assist with employees' business visa process by getting invitation letters, booking appointments and other related documents for the operations team
• Create a new customer request
• Help with the prequalification documents generation for the sales Team
• Create a project folder depending on the project technology
• Update project details in Visual planning and create a Trello Card
• Make sure all documents are within the project folder including the previous inspection report, drawings, notes and attachments from Salesforce
• Assign the peer reviewer for the project
• Send the preliminary report and the final report to the customers
• Archive the project card with all documents for future reference
• Attend CRM meeting once a month

Skills on Resume: 

• Courier Management (Hard Skills)
• Bank Coordination (Hard Skills)
• Tax Support (Hard Skills)
• Report Preparation (Hard Skills)
• Office Administration (Hard Skills)
• Lease Management (Hard Skills)
• Vendor Negotiation (Soft Skills)
• Project Documentation (Hard Skills)

Job Summary: 

• Work, act, think and converse in terms of improving quality and eliminating waste in his/her process
• Stop any operation that is not producing product to customer expectations or is in violation of approved quality and safety standards
• Communicate with each client assigned to gain a vision of what the client wants
• Research the market in which the product is to be sold
• Create prototypes and translate sketches into working spec sheets, working with the technical department
• Work with the plate maker on finalizing PDFs 
• Continuously improve the process as an individual and as a team member
• Must be able to work efficiently and seamlessly with other divisions within Indevco Group to drive improvements
• Responsible to learn the company's ERP system for data input and export
• Responsible for input of data in the company's CRM system and follow up with all new leads assigned
• Responsible for creating an environment of Teamwork focused on producing quality products
• Sets the example of safe operation by following established safety guidelines and holds self and others accountable
• Initiates and supports improvement initiatives and travels to clients on an as-needed basis
• Implementation of 5S activities and audit system for compliance
• Maintain open communication with employees and ensure their improvement ideas on operational concerns are reviewed and addressed promptly
• Maintain open communication with sales, customer service and technical teams to ensure all specs are being discussed during the first phase of development

Skills on Resume: 

• Quality Improvement (Hard Skills)
• Safety Compliance (Hard Skills)
• Client Communication (Soft Skills)
• Market Research (Hard Skills)
• Prototype Development (Hard Skills)
• Process Improvement (Soft Skills)
• ERP Management (Hard Skills)
• Teamwork Leadership (Soft Skills)

Job Summary: 

• Provide inside sales support to customer quote requests, order placement, and order management requests
• Manage the Sales Database from data entry to the reconciliation of transactions
• Resolve customer inquiries and complaints
• Set follow-up appointments to keep customers aware of the latest developments
• Source new sales opportunities through inbound lead follow-up and emails
• Enter, update, and maintain CRM information on leads, prospects, and opportunities
• Contacting customers regarding purchase orders, order entry questions, shipment dates and arrangements, etc.
• Entering customer purchase orders into an ERP system and generating corresponding shop floor paperwork
• Working with freight vendors to deliver customer orders in a timely and cost-effective manner
• Managing vendors and inventories for items related to customer-specific packaging and labeling
• Processing purchase order receipts, inventory transactions, shipments, and invoices

Skills on Resume: 

• Sales Support (Hard Skills)
• Database Management (Hard Skills)
• Customer Service (Soft Skills)
• Lead Sourcing (Hard Skills)
• CRM Management (Hard Skills)
• Order Entry (Hard Skills)
• Vendor Coordination (Soft Skills)
• Inventory Management (Hard Skills)

Job Summary: 

• Provide administrative and secretarial support to the Sales Division
• Prepare all correspondence, proposals, tenders, presentations, product brochures, travel requisitions, requisition orders, etc, relating to the Division
• Communicating with customers, making outbound calls to potential customers, and following up on leads
• Answering potential customers’ questions and sending additional information via email
• Prepare meeting agendas, take minutes and update action plans among the related Division(s)
• Provide account support and attend meetings 
• Contact customers via phone calls and emails for sales orders and forecast information
• Input customer data and document all interactions into the CRM
• Identify opportunities for new business development, present the Sales Manager with information and statistics in the area of responsibility
• Ensure that a high degree of co-operation and communication is maintained between yourself, the department, and other departments within the organization

Skills on Resume: 

• Admin Support (Hard Skills)
• Document Preparation (Hard Skills)
• Lead Follow-up (Hard Skills)
• Customer Communication (Soft Skills)
• Meeting Coordination (Soft Skills)
• Account Support (Soft Skills)
• CRM Management (Hard Skills)
• Business Development (Hard Skills)

Job Summary: 

• Overseeing the purchasing activities for sourcing suppliers and purchasing products, equipment, and services
• Coordinating with operations to track equipment and assets to determine and manage inventory needs
• Communicating with customers, understanding their needs, and answering potential customers’ questions
• Keeping up with equipment and service information and updates
• Maintaining positive relationships with suppliers
• Coordinating with internal teams regarding their supply needs
• Managing supplier relations and negotiating contracts, prices, timelines, etc.
• Maintaining the supplier database, purchase records, and related documentation
• Preparing analyses of accounts and producing monthly reports
• Execute standard parts sales orders from start to finish
• Expedite vendor deliveries to meet schedules and post goods receipts as received
• Create customer proposals, quotations, and documentation utilizing both the CRM system (Salesforce.com) and ERP system (SAP) in conjunction with Parts Sales Managers
• Maintain an accurate, up-to-date sales forecast in conjunction with Parts Sales Managers
• Monitor key metrics and report to leadership on a set frequency
• Become knowledgeable of company products/services, pricing plans, competition, marketing objectives, sales objectives and sales skills to sell company products/services
• Provide payment information and other documentation for invoicing of products and services

Skills on Resume: 

• Purchasing Management (Hard Skills)
• Inventory Coordination (Hard Skills)
• Customer Communication (Soft Skills)
• Supplier Relations (Soft Skills)
• Contract Negotiation (Hard Skills)
• Database Management (Hard Skills)
• Order Execution (Hard Skills)
• Sales Forecasting (Hard Skills)

Job Summary: 

• Provide prompt, excellent customer service and support via email and phone calls daily   
• Making sure clients are informed as the Junior Inside Sales Coordinator
• Assisting and communicating with prospects and leads during the onboarding process   
• Follow up with customers to collect proper forms and documents  
• Help maintain strong existing client relationships  
• Help maintain current client and potential client relationships
• Assisting with customer service via telephone and email  
• Identify and resolve client concerns through warranty claim management  
• Prepare a variety of status reports, including database, warranty claims, etc.  
• Update the Sales Database daily
• Assist the sales ops lead interdepartmentally with Finance and Logistics 

Skills on Resume: 

• Customer Service (Soft Skills)
• Client Communication (Soft Skills)
• Onboarding Support (Hard Skills)
• Relationship Management (Soft Skills)
• Warranty Management (Hard Skills)
• Report Preparation (Hard Skills)
• Database Management (Hard Skills)
• Interdepartmental Support (Soft Skills)

Job Summary: 

• Ordering construction equipment and construction attachments
• Work with vendors on delivery information (i.e., delivery dates, pricing, specs etc.)
• Enter equipment inventory in the business system
• Assist Branch Managers and Sales Territory Managers in the sales cycle regarding units and attachments
• Train the sales team on best practices for utilization of the CDK business system, and other sales processes and procedures
• Approve and reconcile all incoming invoices from vendors
• Obtain freight quotes for the delivery of used equipment
• Manage co-op advertising
• Warranty processing for the sales department
• Assist all MBR branches with questions relating to sales
• Assist the EVP of Sales with sales projects and tasks
• Support to the Sales Representatives attending customer queries
• Coordination with the factory for timely delivery
• Preparing LC documents and other logistics documents related to shipping and forwarding
• Proper understanding of supply chain terms and conditions
• Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department
• Ensuring adherence to laws, regulations, and policies

Skills on Resume: 

• Equipment Ordering (Hard Skills)
• Vendor Coordination (Soft Skills)
• Inventory Management (Hard Skills)
• Sales Support (Soft Skills)
• Team Training (Soft Skills)
• Invoice Reconciliation (Hard Skills)
• Freight Quoting (Hard Skills)
• Warranty Processing (Hard Skills)

Job Summary: 

• Triage, respond to and maintain Commercial Leads in Salesforce
• Assist with any build-out/testing of Lead capabilities 
• Generate quotations in Salesforce
• Assist with any build-out/testing of quoting capabilities
• Coordinate with other teams (e.g., Site Acquisition, Service Ops, Contact Center)
• Build out Cases, Escalation tools, or other capabilities in Salesforce to communicate/track opportunities/Leads/Cases across teams
• Goal of capturing all team handoffs and communication between teams on given opportunities or leads within Salesforce
• Coordinate and execute prospecting and lead qualification efforts leveraging Salesforce
• Report on marketing contribution to the Sales pipeline through close collaboration with the Channel Marketing Specialist
• Proactively monitor, communicate and optimize the impact of the joint marketing and sales outreach activations
• Create dashboards using data to inform key stakeholders about lead volumes, conversations and sales actions in Salesforce
• Continuously increase knowledge of company products, services, and procedures
• Work with IT and Marketing teams to build pipeline methodology and dashboards in Salesforce
• Research Salesforce solutions to augment IT proposals

Skills on Resume: 

• Lead Management (Hard Skills)
• Quoting (Hard Skills)
• Team Coordination (Soft Skills)
• Case Management (Hard Skills)
• Lead Qualification (Hard Skills)
• Pipeline Reporting (Hard Skills)
• Dashboard Creation (Hard Skills)
• Product Knowledge (Hard Skills)

Job Summary: 

• Identifies potential customers, maintains and develops existing customer relationships in an effort to assess customers’ needs and suggests appropriate products, services and/or solutions
• Identifies target market position by geography, market segment, and customer group 
• Monitors customer and competitor activity and industry trends in an effort to identify product potential
• Develops and delivers sales bids, identifies and contacts prospective customers
• Builds relationships to generate future sales and repeat business
• Promotes and sells the organization's products and services, via telephone or internet, to existing and/or potential customers to support the sales budget
• Initiates calls to potential customers from a list of provided leads, including existing customers targeted for cross/up sell, prior customers and/or potential new customers to support the sales budget
• Assists sales teams with individual account and sales territory planning and sales reporting in an effort to identify potential new markets
• Plans and realizes sales activities as well as documentation thereof in Salesforce (CRM) in an effort to better track information on potential product usage
• Develops a business plan covering sales, revenue, and meeting agreed targets with the intent to grow market share
• Participate in ongoing training in product knowledge to possess sufficient technical knowledge to sell and support products to customers

Skills on Resume: 

• Customer Relations (Soft Skills)
• Market Analysis (Hard Skills)
• Competitor Monitoring (Hard Skills)
• Bid Preparation (Hard Skills)
• Sales Promotion (Hard Skills)
• Lead Generation (Hard Skills)
• Sales Planning (Hard Skills)
• Product Knowledge (Hard Skills)

Job Summary: 

• Review and process Request for Quotes (RFQ) for custom-made components
• Research, attention to technical details and accuracy in a sometimes-hectic environment
• Support efforts in quoting, lead generation and sales follow-up
• Prepare and review the final quote before submitting to management approval
• Review and communicate purchase orders, engineering change orders, and technical details to the Account Manager who handles order processing and shipping
• Update company internal databases for tracking and reporting purposes
• Successfully manage customer and supplier engagements to completion and follow up
• Work with customers via face-to-face interactions, through phone calls, faxes or emails
• Determine customers’ needs and recommend appropriate products and solutions
• Perform a variety of duties including sales, customer service, and administrative functions
• Manage Entire Sales Order Cycle
• Identify the best product for the customer’s needs
• Accurately input sales orders into the computer system
• Coordinate the customer’s order with the appropriate distribution method
• Maintain and service accounts by planning and organizing daily work duties to call on existing or new customers

Skills on Resume: 

• RFQ Processing (Hard Skills)
• Quote Management (Hard Skills)
• Order Communication (Soft Skills)
• Database Updating (Hard Skills)
• Customer Engagement (Soft Skills)
• Product Recommendation (Hard Skills)
• Sales Order (Hard Skills)
• Account Servicing (Soft Skills)

Job Summary: 

• Communicating with prospective customers via emails and phone calls
• Compiling and sending quotes
• Managing all incoming leads from the website/Zoho or from the inside sales inbox (e-mail)
• Actively following up on inbound leads assigned in real time
• Administrative responsibilities include documenting all customer interactions
• Understanding customers' needs and identifying sales opportunities
• Working with internal teams to answer potential customers' questions and send additional information
• Staying informed about competing products and services
• Upselling products and services
• Closing sales and achieving sales targets

Skills on Resume: 

• Customer Communication (Soft Skills)
• Quote Management (Hard Skills)
• Lead Management (Hard Skills)
• Follow Up (Soft Skills)
• Documentation (Hard Skills)
• Needs Analysis (Hard Skills)
• Team Collaboration (Soft Skills)
• Sales Closing (Hard Skills)

Job Summary: 

• Conduct research on bid sites with an application for a product
• Organize all information required for the bidding process
• Accurately review plans and specs provided by the contractor
• Assist in creating and sending proposals to the appropriate persons
• Establish and maintain good customer rapport to meet the customers' needs
• Maintain and update the customer database with complete and accurate information
• Send all bid information and maintain communication with the appropriate persons
• Assist with pricing to ensure accuracy from takeoffs to the customer
• Manage and maintain an accurate pipeline and report monthly
• Nurture accounts for retaining existing relationships and growing the share of business
• Work with cross-functional teams to ensure accounts are properly maintained
• Coordinate and work in concert with other departments on RFP, RFI and RFQs, quote and price opportunities, and develop solutions to secure business
• Create quotes and sales proposals
• Collaborate with the team on pricing decisions, supplier selection and timing
• Translate business opportunities into incremental revenue through strong selling, succeed at heavy price and service negotiations with customers and carriers
• Accurately maintain and update information in the company's System
• Manage, track, and report sales activities and results

Skills on Resume: 

• Bid Research (Hard Skills)
• Proposal Support (Hard Skills)
• Customer Rapport (Soft Skills)
• Database Management (Hard Skills)
• Pricing Accuracy (Hard Skills)
• Pipeline Management (Hard Skills)
• Account Nurturing (Soft Skills)
• Sales Reporting (Hard Skills)

Job Summary: 

• Order taking, entering and handling quality complaints
• Developing and maintaining excellent business relationships with existing and potential clients
• Efficient and complete management of logistics with carriers
• Efficient management of inventory and production
• Ensure constant follow-ups with customers to offer personalized service
• Perform rigorous follow-ups with customers by email or phone
• Support the Director of Sales in projects and sales development
• Management of websites and social networks
• Make calls to potential and existing customers to promote products, promotions, courtesy calls and after-sales follow-ups
• Ensure the follow-up of the history of customer purchases, communicate and measure the monthly progression of customer forecasts
• Update ‘market intel’ information received, share and constantly measure price elasticity in the target market
• Tracking weekly, monthly, quarterly and annual performance and sales in Salesforce
• Building a sales pipeline and closing sales
• Work closely with clients to answer questions and be the point of contact

Skills on Resume: 

• Order Management (Hard Skills)
• Client Relations (Soft Skills)
• Logistics Coordination (Hard Skills)
• Inventory Management (Hard Skills)
• Customer Follow-up (Soft Skills)
• Sales Support (Hard Skills)
• Digital Marketing (Hard Skills)
• Pipeline Building (Hard Skills)

Job Summary: 

• Develop and maintain excellent working relationships with customers to ensure that their requirements are met and that they are receiving an exceptional level of service
• Ensure all customer orders are processed accurately and promptly
• Work cross-functionally with departments such as Engineering, Planning, Production and Quality to comprehensively understand order status
• Manage customers' expectations by communicating effectively regarding delays/issues
• Respond to and resolve all enquiries and complaints received in a professional manner
• Coordinate with logistics and courier companies in arranging shipments
• Manage demo stock availability by overseeing and coordinating logistics for each machine
• Attend daily and weekly Production meetings
• Run weekly open order books specific to each customer and distribute accordingly
• Process invoices and credits every week, ensuring optimal position by month-end
• Work with the Inside Sales Team Lead to achieve business KPIs
• Engage in process improvement and change projects

Skills on Resume: 

• Customer Relations (Soft Skills)
• Order Processing (Hard Skills)
• Cross Functional (Soft Skills)
• Expectation Management (Soft Skills)
• Complaint Resolution (Soft Skills)
• Logistics Coordination (Hard Skills)
• Stock Management (Hard Skills)
• Process Improvement (Soft Skills)

Job Summary: 

• Responsible for using the Zoho CRM system to manage and track all calls and emails that come into the company
• Assist the sales team in entering data into the CRM and support marketing to ensure they have accurate/reliable data for decision-making 
• Support and manage the sales process for service and maintenance client proposals, including the creation of quotes and proposals
• Coordinate with field technicians to expedite client proposals efficiently, and follow up on open proposals promptly
• Regularly communicate with existing and potential customers throughout the entire sales process and document these interactions in the client database system
• Coordinate the assembly of submittal packages and close out documents
• Oversee the acquisition of parts and materials for assigned approved proposals, as well as follow up with vendors on lead times, and update client database notes accordingly
• Coordinate and catalog the delivery and receipt of parts and materials for all assigned jobs/projects
• Assist or lead in the preparation, scheduling, and coordination of assigned jobs/projects
• Work closely with the sales department and management staff to support sales functions
• Coordinate with the dispatch team and field technicians to track the open jobs report, and to make adjustments and changes with regular updates to the management/administrative staff
• Assist with additional administrative office support responsibilities, including fleet management, safety and training, mobile device management, and asset/company property management

Skills on Resume: 

• CRM Management (Hard Skills)
• Data Entry (Hard Skills)
• Quote Preparation (Hard Skills)
• Proposal Coordination (Hard Skills)
• Customer Communication (Soft Skills)
• Material Procurement (Hard Skills)
• Project Coordination (Hard Skills)
• Admin Support (Hard Skills)

Job Summary: 

• Provide top-level customer service to customers, channel partner distributors, outside sales team and internal departments, engineering, production, logistics, and accounting
• Establish and maintain positive and productive working relationships through telephone conversations, email communications and face-to-face meetings
• Act as the critical project coordinator both internally and externally for gathering and communicating data/information and following up on information
• Analyze data to effectively and accurately prepare quotes, process orders, and answer inquiries
• Document and proactively anticipate and plan for potential bottlenecks or problem areas during the quote/order process
• Complete milestones in developing product knowledge and understanding of company products and the packaging industry
• Support the Outside Sales Team in assigned territories by providing administrative support in an efficient and timely manner
• Prepare and maintain various reports using advanced Excel and ERP skills, detailing project plans/progress
• Follow up with customers/distributors/agents for corrugate samples and payments/deposits and other information
• Develop necessary business through existing or new customers in the assigned territory to ensure the Company has an adequate market share in the area
• Develop and maintain product knowledge of all the Company's products by attending various technical training seminars offered and self-studying
• Responsible for sending samples, literature, testing data and necessary documentation to the customers
• Initiate and follow through, with product assurance, on the resolution of any dispute that involves an order
• Respond to customers' requests for quotation in a timely, accurate manner
• Visit assigned customers regularly to maintain good relationships with them
• Offer new ideas and opinions on how to improve any aspect of the Company through the proper channels

Skills on Resume: 

• Customer Service (Soft Skills)
• Relationship Building (Soft Skills)
• Project Coordination (Hard Skills)
• Data Analysis (Hard Skills)
• Problem Anticipation (Soft Skills)
• Product Knowledge (Hard Skills)
• Admin Support (Hard Skills)
• Report Preparation (Hard Skills)

Job Summary: 

• Grow and maintain relationships with the existing customer base
• Achieve and outperform against revenue targets
• Meet legacy business targets
• Identify new business opportunities through existing customer relationships
• Review and analyze customer trends and opportunities to make informed decisions regarding go-to-market strategy
• Manage customer inquiries, providing detailed production updates, quoting and negotiating fees, and processing customer orders in compliance with various industry and customer standards
• Collaborate with Business Development on customer activities, specifically RFI, RFP and RFQs
• Works with internal customers from various departments (i.e., Quality, Purchasing and Production) to address current needs and obtain required information
• Responsible for maintaining data integrity, including order entry, promise dates for orders, change activity and quotes within internal systems
• Provide effective and clear reporting and presentations to internal and external stakeholders
• Utilizes Salesforce for task management and integral data management

Skills on Resume: 

• Customer Relations (Soft Skills)
• Revenue Growth (Hard Skills)
• Opportunity Identification (Hard Skills)
• Trend Analysis (Hard Skills)
• Order Management (Hard Skills)
• Business Collaboration (Soft Skills)
• Data Integrity (Hard Skills)
• Reporting (Hard Skills)

Job Summary: 

• Communicate the status of orders to Operations promptly
• Identify and react to material plans that do not meet customer requirements
• Interface with demand management, scheduling, fulfillment team, configuration control, and supply sources
• Book the owned property into the plant and create the repair order
• Monitor supply and demand misalignment using an advanced planning system
• Collaborate with manufacturing sources to implement corrective action plans
• Monitoring job costs, billing, and invoicing customers for service
• Follow established and new methods to ensure quality of work, quality assurance and quality control
• Participate in and initiate projects to drive the continuous improvement
• Maintain a professional work environment, as well as protecting the company and customer property and interests
• Develop and maintain the necessary files for efficient operations, historical records, and API/ISO accountability requirements
• Create production documentation based on purchase orders and requisitions
• Assist other departments with customer-related issues

Skills on Resume: 

• Order Communication (Soft Skills)
• Material Planning (Hard Skills)
• Supply Coordination (Hard Skills)
• Repair Orders (Hard Skills)
• Demand Monitoring (Hard Skills)
• Corrective Actions (Hard Skills)
• Billing Management (Hard Skills)
• Process Improvement (Soft Skills)

Job Summary: 

• Routinely field incoming calls, e-mails, and faxes from both internal and external customers
• Call subjects include orders, technical questions, pricing issues, customer assistance, etc.
• Assist in the creation of pricing quotes, annual pricing documents, and annual pricing entry
• Manage the distribution of pricing documents to customers
• Assist with the creation of sales reports and forecasts including various types of graphs, spreadsheets, and diagrams
• Maintain meticulous records of all critical information
• Attend sales meetings and prepare reporting and information before the meeting
• Manage/coordinate information and tasks discussed during meetings
• Create and manage Standard Operating Procedures (SOPs) for all inside and outside sales roles and other relevant procedures to maintain consistent, effective sales efforts
• Participate in training opportunities
• Utilize tools learned daily to improve customer service, margin, and company reputation
• Provide customer service and support
• Assist customers with questions concerning shipments and the status of orders
• Take phone, fax, and email orders for products
• Coordinate with corporate departments (Human Resources, IT, Accounting, etc.) to submit all forms to ensure all records are accurately submitted
• Work with sales personnel to maximize on-time deliveries and exceed customer expectations
• Coordinate with Corporate Office to authorize the paying of bills, to include matching invoices to BOLs, verifying contract freight bills, generating purchase orders (POs) for all invoices, forwarding all information to A/P and maintaining copies

Skills on Resume: 

• Call Handling (Soft Skills)
• Pricing Support (Hard Skills)
• Sales Reporting (Hard Skills)
• Record Keeping (Hard Skills)
• Meeting Coordination (Soft Skills)
• SOP Management (Hard Skills)
• Customer Service (Soft Skills)
• Order Processing (Hard Skills)

Job Summary: 

• Be an impactful member of the sales team through the achievement of monthly new business goals
• Consult with prospective clients and develop tailored solutions for their business needs
• Generate sales leads through persuasive sales calls, virtual networking, and industry events
• Entice clients by delivering informative service-based emails and presentations
• Qualify leads through a Miller Heiman selling process
• Maintain quality service and encourage retention through coordinated efforts with the field-based Business Development Team and Marketing
• Accurately maintain the client database to generate sales activity reports
• Develop key sales skills by attending sales meetings and participating in training sessions
• Input of information into Salesforce.com gathered from leads, campaigns, and conferences/tradeshows
• Assist in the preparation and organization of promotional material or events
• Provide after-sales support when requested by the BD team
• Assist the BD team with communicating timeliness to the quote department for proposals, ensuring they are delivered on time to the BD team
• Act as an internal BD advocate
• Provide Salesforce.com reporting updated to CCO and Sr VP monthly for BD meetings
• Assist with CDA and MSA for BD Team

Skills on Resume: 

• Business Development (Soft Skills)
• Client Consultation (Soft Skills)
• Lead Generation (Hard Skills)
• Sales Presentations (Hard Skills)
• Lead Qualification (Hard Skills)
• Customer Retention (Soft Skills)
• Database Management (Hard Skills)
• After Sales (Soft Skills)

Job Summary: 

• Receive and coordinate orders from customers
• Follow up on orders and relay information to the customers
• Verify and enter information into an internal system, maintaining complete and accurate sales order entry
• Work with different partners (internal and external) to ensure that all customer needs are met
• Develop sales initiatives by researching and identifying potential opportunities by soliciting customers, maintaining good relationships, providing technical information and good communication
• Support the sales managers
• Make custom and comprehensive quotations that lead to sales
• Arrange transport for all products and parts
• Maintain customer contact regarding technical information, delivery and commissioning
• Invoicing, purchasing and item management
• Perform order entry and editing for branch and dealer orders
• Review and process order changes
• Provide dealer support regarding pricing, shipping date, and product specifications
• Process approved special pricing allowance and credits
• Provide summarized sales and booking reports monthly
• Monitor demo fleet inventory

Skills on Resume: 

• Order Management (Hard Skills)
• Customer Follow-up (Soft Skills)
• Data Entry (Hard Skills)
• Partner Coordination (Soft Skills)
• Sales Initiatives (Hard Skills)
• Sales Support (Soft Skills)
• Quotation Preparation (Hard Skills)
• Logistics Arrangement (Hard Skills)

Job Summary: 

• Assume the role of a trusted partner, being the first point of contact and advocate as a representative of the Guardian team
• Ensure activities are done with customer satisfaction in mind
• Receive and process customer orders promptly, input orders in the ERP system correctly and ship to customers within service level agreements
• Monitor the supply situation and escalate any issues to the relevant stakeholders
• Develop and manage customer relationships, identifying needs and fulfilling expectations
• Coordinate with internal/external capabilities to process shipments smoothly, to maintain rapport with customers and escalate/resolve all issues concerning order fulfillment
• Using business acumen and a continued grasp of the market, assist Guardian in achieving monthly Dispatch targets by proactively working with Sales to improve order intake
• Handle claims and liaise with internal and external capabilities to close cases within agreed lead times and with the appropriate solutions (corrective/preventive)
• Process claims in the system, issue a Credit Note
• Handle enquiries with professionalism, in line with Excellence in Customer Service guidelines
• Manage incoming calls, email, and chat, and deal with their enquiries in an effective and efficient manner
• Check and update stock levels for customers, follow through with customers on their shipment plan
• Administer rebates for customers under responsibility, ensuring calculation is accurate and processed promptly
• Maintain customer information, ship-to information and contact information in the CFC system
• Maintain base prices in the RSI system, keep quoted prices updated and review PO prices for accuracy
• Manage MTO glass in inventory effectively based on customers’ requirements and satisfaction (minimizing aged and unallocated stock), while ensuring the opportunity costs of Guardian are not foregone
• Act with maximum accountability when releasing orders to production
• Follow up on the payment plan from customers within the agreed timeframes, before the appointed date/time

Skills on Resume: 

• Customer Advocacy (Soft Skills)
• Order Processing (Hard Skills)
• Supply Monitoring (Hard Skills)
• Relationship Management (Soft Skills)
• Shipment Coordination (Hard Skills)
• Claims Handling (Hard Skills)
• Customer Service (Soft Skills)
• Inventory Management (Hard Skills)

Job Summary: 

• Process purchase orders, sample requests, and tooling orders
• Coordinate existing and new projects while working within various critical timelines
• Process quotations and follow up, tracking status and feedback
• Coordinate discussions and flow of information between factories and customers
• Track and expedite incoming shipments
• Review and amend rejected parts and return shipments
• Assist in maintaining stocking and distribution programs
• Coordinate with the sales representative to generate new leads
• Follow up on leads to qualify new clients
• Assist and collaborate with sales representatives to achieve yearly sales goals
• Assist in preparation for trade shows
• Provide excellent customer service and proactive communication to clients
• Attend weekly sales meetings, bringing new ideas to the team

Skills on Resume: 

• Order Processing (Hard Skills)
• Project Coordination (Hard Skills)
• Quotation Management (Hard Skills)
• Factory Communication (Soft Skills)
• Shipment Tracking (Hard Skills)
• Return Handling (Hard Skills)
• Lead Generation (Hard Skills)
• Customer Service (Soft Skills)

Job Summary: 

• Coordinate the sale from order to delivery
• Input orders into the system to ensure orders are processed in line with delivery requirements
• Focus on managing and distributing sales documentation
• Generate machine invoicing for sales packets
• Link machine invoicing to sales order acknowledgments
• Inspect invoicing packets for SOX compliance
• Liase with Dealer network
• Communicate order confirmations and delivery dates
• Maintain SharePoint with sales-related info and forms
• Maintain Dealer Contracts, monitor Dealers for compliance
• Produce Distributor, Bailment, Consignments, RTP agreements
• Caterpillar warranty database maintenance, ESC purchasing
• Assist with data collection for dealer inventory/scorecards to Finance
• Process Letters of Credit for Aftermarket and Machine sales

Skills on Resume: 

• Order Coordination (Hard Skills)
• Order Entry (Hard Skills)
• Document Management (Hard Skills)
• Invoice Processing (Hard Skills)
• Dealer Liaison (Soft Skills)
• Contract Management (Hard Skills)
• Warranty Management (Hard Skills)
• Data Collection (Hard Skills)

Job Summary: 

• Increase unit sales and dollars by implementing, teaching and enforcing sales best practices
• Determining appropriate routing of incoming work/accounts
• Evaluate the ISR team's performance and skills
• Provide training and coaching to improve sales performance and productivity
• Work with field sales professionals (Regional Sales, OSRs, and BD) to understand and assist with sales activities and customer relationships
• Meet with key customers to assist in maintaining relationships and/or closing sales opportunities/deals 
• Provide recommendations to the Branch Manager for sales, people, and service objectives, driving continuous improvement and efficiency
• Review, monitor, and communicate gross margin goals for the sales team
• Lead employees to anticipate and solve problems and plan for workload changes
• Motivate and challenge employees, and encourage growth and development
• Set clear expectations and measure results
• Identify, perform, or obtain training for employees to perform job tasks
• Maintain confidential information about normal supervisory duties

Skills on Resume: 

• Sales Coaching (Soft Skills)
• Account Routing (Hard Skills)
• Performance Evaluation (Hard Skills)
• Team Training (Soft Skills)
• Customer Relations (Soft Skills)
• Process Improvement (Hard Skills)
• Problem Solving (Soft Skills)
• Employee Development (Soft Skills)

Job Summary: 

• Comply and promote awareness and understanding of MRC policies, procedures and expectations to all employees, including strict enforcement and compliance with DOT and SOX compliance guidelines
• Respond to incoming customer inquiries, develop accounts, and generate quotes using the MRC database
• Maximize gross margin sales through careful analysis during the quote process
• Identify and act on opportunities to increase market share by growing sales
• Work to understand customers’ business and determine customers’ requirements and expectations to recommend specific products and solutions and make value-added recommendations to increase sales
• Enter and maintain purchase orders, customer orders, procurement match and trade discounts
• Work with internal MRC departments to set up and maintain accurate customer files (profiles)
• Establish and maintain customer relationships, communicate with customers and co-workers to provide technical information
• Participate in meetings and training opportunities to enhance and maintain personal and product knowledge
• Monitor expected ship dates to ensure timely delivery and expedite 
• Provide prompt responses to internal and external customers, vendors and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material)
• Take reasonable care for the safety and health of yourself and others
• Report workplace hazards, injuries, or illnesses immediately

Skills on Resume: 

• Policy Compliance (Hard Skills)
• Quote Management (Hard Skills)
• Margin Optimization (Hard Skills)
• Market Expansion (Hard Skills)
• Customer Needs (Soft Skills)
• Order Entry (Hard Skills)
• Customer Files (Hard Skills)
• Relationship Building (Soft Skills)