Published: Dec 05, 2025 - The Operations Professional oversees daily business workflows to ensure efficiency, accuracy, and alignment with organizational goals. This role involves coordinating cross-functional activities, managing resources and schedules, resolving operational issues, and implementing process improvements to enhance overall performance. The individual also monitors key performance indicators, supports compliance with policies and standards, and drives continuous optimization across operational functions.

Tips for Operations Skills and Responsibilities on a Resume
1. Operations Analyst, Meridian Ridge Financial Services, Albany, NY
Job Summary:
- Ensure compliance with global regulations governing the function.
- Provide direct support to all Sales and Trading teams as it relates to margin.
- Maintain frequent and direct interaction with associated functions.
- Develop the strategy, target operating model, and department objectives, and ensure these align with those of Global Markets, Clients, and Stakeholders.
- Represent the Bank internally as well as externally in industry working groups and client meetings.
- Develop and deliver against the department strategy to maximise client service, efficiency, risk management, and team engagement.
- Add value through the implementation of improvements to the system infrastructure and control environment.
- Communicate updates and escalations to senior management.
- Actively participate in project work.
Skills on Resume:
- Regulatory Compliance (Hard Skills)
- Margin Operations (Hard Skills)
- Cross-Functional Coordination (Soft Skills)
- Strategic Planning (Soft Skills)
- Stakeholder Representation (Soft Skills)
- Client Service Optimisation (Soft Skills)
- System Improvement (Hard Skills)
- Senior Management Communication (Soft Skills)
2. Operations Analyst, Crestline Data Solutions, Boulder, CO
Job Summary:
- Track, analyse, and trend business and industry data.
- Develop new management tools and dashboards.
- Automate manual processes.
- Monitor daily performance and perform weekly forecasts.
- Evaluate business processes and identify improvement opportunities.
- Engage with other departments to implement changes.
- Maintain the operational scorecard.
- Engage with business leaders on the development and ongoing review of individual and business KPIs.
Skills on Resume:
- Data Analysis (Hard Skills)
- Dashboard Development (Hard Skills)
- Process Automation (Hard Skills)
- Performance Monitoring (Hard Skills)
- Process Improvement (Hard Skills)
- Department Engagement (Soft Skills)
- Scorecard Management (Hard Skills)
- KPI Review (Soft Skills)
3. Operations Assistant, Harborview Lab Logistics, Rochester, MN
Job Summary:
- Process general shipments to external customers.
- Pick, check, and pack shipments to customers.
- Perform autoclaving and glasswashing duties.
- Support management and replenishment of shipping consumables.
- Scan and file shipping documentation.
- Assist with internal deliveries to laboratory users.
- Assist with office touch point cleaning regimes.
- Scan external mail deliveries daily.
- Manage catering supplies to refreshment areas on site.
- Help maintain a clean laboratory environment by clearing cardboard and plastic waste daily.
Skills on Resume:
- Shipment Processing (Hard Skills)
- Order Picking (Hard Skills)
- Autoclave Support (Hard Skills)
- Consumable Replenishment (Hard Skills)
- Document Scanning (Hard Skills)
- Internal Deliveries (Soft Skills)
- Office Cleaning (Soft Skills)
- Lab Waste Handling (Hard Skills)
4. Admin Operations Assistant, Silvergate eCommerce Operations, Tempe, AZ
Job Summary:
- Assist in all administrative and operational duties.
- Administrate eCommerce platforms, including order fulfilment and returns.
- Match prices and record product information.
- Upload product content to the website and other distribution channels.
- Manage and work closely with external logistics partners on daily order deliveries and stock inventory.
- Manage and work closely with external suppliers on daily ordering and stock forecasting.
- Update and maintain inventory records.
- Manage daily reports using Excel.
- Handle customer queries via online chats, incoming calls, and enquiries.
- Pack parcels for delivery.
Skills on Resume:
- Administrative Support (Soft Skills)
- eCommerce Administration (Hard Skills)
- Price Matching (Hard Skills)
- Content Uploading (Hard Skills)
- Logistics Coordination (Soft Skills)
- Supplier Management (Soft Skills)
- Inventory Maintenance (Hard Skills)
- Customer Support (Soft Skills)
5. Operations Coordinator, Brookside Organizational Services, Greenville, SC
Job Summary:
- Work with Finance and HR to maintain the budget and headcount for the office.
- Collaborate with the Head of Business Office and Outreach to drive organizational vision, operational strategy, and talent needs.
- Help manage key performance indicators (KPIs) and objectives and key results (OKRs) across the organization.
- Monitor performance with tracking, recommend corrective measures, and prepare detailed real-time reports, both current and forecasted.
- Perform financial planning for the year and track monthly revenue (influenced and direct).
- Validate business solution projections versus actuals.
- Conduct quarterly reviews of team spend versus allocated budgets.
- Track necessary invoice approvals daily and verify daily inventory reports.
- Work with customs agencies to ensure smooth customs processes and verify that all agreed procedures and standards are followed.
- Assist in project work, maintain accurate logs, or support other areas.
- Assist in maintaining and implementing operational support systems such as inventory systems, JDE, MIPS, and supplies ordering.
Skills on Resume:
- Budget Management (Hard Skills)
- Strategic Collaboration (Soft Skills)
- KPI Oversight (Hard Skills)
- Performance Reporting (Hard Skills)
- Financial Planning (Hard Skills)
- Projection Validation (Hard Skills)
- Budget Review (Hard Skills)
- Inventory Verification (Hard Skills)
6. Air Operations Coordinator, SkyPath Cargo Management, Dayton, OH
Job Summary:
- Achieve key metrics and goals for the team.
- Motivate, develop, energize, and drive accountability for the team.
- Drive key initiatives to increase associate skill sets and performance.
- Communicate results and actions regularly.
- Communicate barriers and recommendations to improve department-wide processes.
- Understand key metrics and how they drive a business.
- Provide monthly metrics for team performance and identify trends.
- Build relationships within teams and with outside vendors.
- Work with the Air Operations group to improve overall air excellence.
- Manage block pace and report hot issues for assigned products.
- Liaise and communicate daily with the regional team and assigned airlines.
Skills on Resume:
- Performance Achievement (Hard Skills)
- Team Development (Soft Skills)
- Skill Enhancement (Soft Skills)
- Results Communication (Soft Skills)
- Process Improvement (Hard Skills)
- Business Metrics Understanding (Hard Skills)
- Trend Reporting (Hard Skills)
- Vendor Relations (Soft Skills)
7. Operations Manager, Westbridge Shipper Support Solutions, Toledo, OH
Job Summary:
- Lead, develop, and manage the Shipper Support team.
- Deliver process improvements to enhance productivity and service levels to customers.
- Document processes and initiate SOP changes that provide the best Shipper experience.
- Manage complex operational issues by developing, tracking, and analyzing key performance indicators.
- Provide regular performance metrics reports focusing on operational excellence and customer experience.
- Engage with key stakeholders to discover opportunities to reduce defects and non-compliance and drive continuous improvements.
- Be the voice of the Shipper and provide feedback to the team to improve performance and the Shipper experience.
- Serve as the primary interface with teams in operations, product, finance, and tech for new product, program, and system launches.
- Manage projects effectively over the entire project life cycle.
- Lead and organize regular training for the teams to support continuous improvements.
- Engage, empower, and motivate the team in seeking the best solutions and actively resolving issues, complaints, and callouts within the stipulated time frame.
- Lead peak season preparation projects and other new operation-related projects.
Skills on Resume:
- Team Leadership (Soft Skills)
- Process Improvement (Hard Skills)
- SOP Management (Hard Skills)
- KPI Analysis (Hard Skills)
- Performance Reporting (Hard Skills)
- Stakeholder Engagement (Soft Skills)
- Shipper Advocacy (Soft Skills)
- Cross-Functional Coordination (Soft Skills)
8. Operations Planner, SummitPoint Retail Systems, Knoxville, TN
Job Summary:
- Procure Point of Sale (POS) promotional materials.
- Enter and maintain the consensus demand plan in SAP accurately at multiple levels of aggregation.
- Produce data reporting and actionable insights to drive efficiencies within the POS supply chain.
- Partner with procurement colleagues in Global HQ to optimize purchasing strategies in key commodity families.
- Assess the spending base and identify opportunities to leverage volume while reducing supplier complexity.
- Review supplier scorecards to drive on-time and in-full delivery, quality, and effective cross-functional communication.
- Ensure monthly delivery of POS items to distribution partners.
- Prepare the annual business plan for capital and operational expense items.
- Achieve business plan cost and service objectives.
- Manage the creation and maintenance of the material master in SAP for POS.
Skills on Resume:
- POS Procurement (Hard Skills)
- Demand Planning (Hard Skills)
- Data Insights (Hard Skills)
- Purchasing Strategy (Hard Skills)
- Spend Analysis (Hard Skills)
- Supplier Performance (Hard Skills)
- Delivery Coordination (Hard Skills)
- Material Master Management (Hard Skills)
9. Operations Planner, ActiveFlow Production Services, Macon, GA
Job Summary:
- Assist the operations departments in efficiently using materials, labour, and equipment in line with production targets.
- Develop schedules and maintain inventory of raw materials and finished products, including scheduling work centres across responsible departments.
- Comply with Active’s systems, policies, and procedures to ensure efficient and effective production operations.
- Run MRP weekly and create departmental work orders.
- Communicate and coordinate with all departments and vendors regarding scheduling and production-related issues.
- Distribute reports to ensure work centres are scheduled to meet the production schedule.
- Develop contingency plans for orders tracking behind schedule to ensure on-time delivery.
- Communicate and liaise with internal customers with up-to-date status and information.
- Review and update part lead times to reduce WIP and cycle time.
- Identify alternate scheduling opportunities to enhance product throughput and reduce inventory and cycle time.
Skills on Resume:
- Operations Support (Hard Skills)
- Production Scheduling (Hard Skills)
- Policy Compliance (Hard Skills)
- MRP Execution (Hard Skills)
- Cross-Department Coordination (Soft Skills)
- Schedule Reporting (Hard Skills)
- Contingency Planning (Hard Skills)
- Lead Time Optimization (Hard Skills)
10. Operations Specialist, RiverBank Transaction Operations, Des Moines, IA
Job Summary:
- Receive incoming Fed and customer origination transmissions throughout the day and process files through the BankWay host system.
- Upload Positive Pay exception files.
- Upload IAT files for OFAC scans.
- Process outgoing origination entries to the Fed.
- Process exception and return items.
- Monitor outgoing origination transactions to ensure no fraudulent activity has occurred.
- Balance daily reports and reconcile various general ledger and checking accounts.
- Handle Written Statements of Unauthorized Debit transactions and DNEs.
- Assist with writing new job procedures and revising existing ones.
- Assist in testing files for new originators.
- Perform research and assist TM Support and TM Operations.
- Understand NACHA rules and guidelines, and relevant banking laws and regulations of ACH and EFT.
Skills on Resume:
- Fed Transmission Processing (Hard Skills)
- Positive Pay Upload (Hard Skills)
- OFAC File Handling (Hard Skills)
- Origination Processing (Hard Skills)
- Fraud Monitoring (Hard Skills)
- Account Reconciliation (Hard Skills)
- Procedure Documentation (Soft Skills)
- Regulatory Knowledge (Hard Skills)
11. Operations Supervisor, Ironwood Distribution Services, Lafayette, IN
Job Summary:
- Provide support to the operations manager.
- Schedule and delegate work to unionized hourly employees.
- Oversee employees to ensure orders are picked, packed, and shipped.
- Track and maintain employee attendance records and follow company progressive discipline policies.
- Ensure all orders are shipped to customers on time and set procedures for prioritizing orders and selecting carriers.
- Ensure good housekeeping of the warehouse floor and verify that all employees follow health and safety guidelines.
- Be on call and handle emergencies or shipments that must be shipped out immediately.
- Train new employees and ensure they follow procedures.
- Work with employees to ensure fairness and consistency within the workforce and conduct performance reviews.
Skills on Resume:
- Operations Support (Soft Skills)
- Work Scheduling (Hard Skills)
- Team Supervision (Soft Skills)
- Attendance Tracking (Hard Skills)
- Order Prioritization (Hard Skills)
- Safety Compliance (Hard Skills)
- Emergency Handling (Soft Skills)
- Employee Training (Soft Skills)
12. Operations Supervisor, Midland Supply Chain Center, Tacoma, WA
Job Summary:
- Participate in the interviewing and selection process and make recommendations to the operations manager and site leader regarding hiring decisions.
- Provide training to current employees and new hires to ensure all department members fully understand and consistently execute all job duties.
- Provide direction, assign responsibilities, and motivate the team to achieve department goals.
- Supervise all team members, set expectations for behaviour, and collaborate with the operations manager to resolve personnel issues.
- Participate in the performance review process, recommend promotions, and identify and communicate the need for disciplinary action.
- Communicate distribution center and corporate information during daily start-up meetings with employees.
- Administer policies and procedures fairly and consistently.
- Update the incoming supervisor on operational status before daily departure.
- Determine proper staffing levels to ensure all department activities remain current.
- Alert the operations manager to any irregularities in product inventory or processes, including count and location errors, product shortages, and product damage.
- Work with peers across departments to ensure overall facility success.
Skills on Resume:
- Interview Support (Soft Skills)
- Employee Training (Soft Skills)
- Team Direction (Soft Skills)
- Staff Supervision (Soft Skills)
- Performance Management (Soft Skills)
- Team Communication (Soft Skills)
- Policy Administration (Hard Skills)
- Staffing Planning (Hard Skills)
13. Junior Operations Specialist, NovaSphere Migration Support, Syracuse, NY
Job Summary:
- Contribute to project timeline obligations within assigned migration tasks.
- Perform duties in line with all provided procedures and requirements in accordance with internal guidelines.
- Comply with team practices regarding work audit trails by archiving all documentation according to defined rules.
- Perform, execute, and materialize controls for managed operational processes.
- Proactively communicate any cases that may require escalation.
- Actively participate in internal or external project milestones and ensure all deadlines are achieved.
- Proactively support the team leader in daily work, crisis management, meetings, and assignments with full engagement and attention.
- Ensure timely and accurate handling of emails in both personal and team inboxes to maintain a highly efficient working environment.
- Identify and suggest process improvements to the management team and take ownership of implementing proposed solutions.
Skills on Resume:
- Project Timeline Support (Hard Skills)
- Procedure Compliance (Hard Skills)
- Documentation Archiving (Hard Skills)
- Process Controls (Hard Skills)
- Issue Escalation (Soft Skills)
- Team Support (Soft Skills)
- Email Management (Hard Skills)
- Process Improvement (Soft Skills)
14. Operations Technician, TechLine Manufacturing Systems, Mobile, AL
Job Summary:
- Use established procedures to integrate, test, and calibrate instruments on the manufacturing floor and report findings.
- Utilize test methodologies and required equipment to ensure in-process and outgoing quality metrics.
- Run macros and trend processes.
- Provide first-line troubleshooting for diagnosing problems.
- Provide hands-on first response to system tuning and start-up issues.
- Prepare systems for shipment.
- Prepare new procedures and revise existing ones.
- Contribute to group problem-solving and process improvement activities.
- Perform other manufacturing tasks.
Skills on Resume:
- Instrument Integration (Hard Skills)
- Quality Testing (Hard Skills)
- Process Trending (Hard Skills)
- Troubleshooting Support (Hard Skills)
- System Tuning (Hard Skills)
- Shipment Preparation (Hard Skills)
- Procedure Development (Hard Skills)
- Process Improvement (Soft Skills)
15. Operations Technician, HydroCore Plant Operations, Eugene, OR
Job Summary:
- Monitor hydro plant production from the control room and the field and take emergency action in accordance with all relevant operating procedures.
- Respond to variances in normal station operating parameters and take corrective actions to maintain safe plant operation.
- Receive instructions from the grid operator and adjust unit loads and voltage accordingly.
- Issue work requests whenever a deviation or malfunction is observed.
- Ensure compliance with all site quality procedures, work instructions, and EHS policy and procedures.
- Report unsafe conditions, events, and hazards to the shift supervisor.
- Report equipment deficiencies and record required information in the computerized maintenance management system to initiate repairs.
- Maintain and update all routines, schedules, and reports with relevant plant operating data.
- Assist in the routine testing of plant and equipment.
Skills on Resume:
- Plant Monitoring (Hard Skills)
- Operational Corrections (Hard Skills)
- Load Adjustment (Hard Skills)
- Work Request Issuance (Hard Skills)
- EHS Compliance (Hard Skills)
- Hazard Reporting (Soft Skills)
- Maintenance Reporting (Hard Skills)
- Routine Testing (Hard Skills)