BUSINESS OPERATIONS SPECIALIST RESUME EXAMPLE

The Business Operations Specialist meticulously ensures that all submitted expenses align with the organization's travel and expense policies, emphasizing compliance and accuracy. This role involves managing office resources, overseeing audit activities, and handling all aspects of office management efficiently. Additionally, the specialist is tasked with developing insights into competitor strategies, enhancing the company's strategic positioning in educational and reentry activities.

Tips for Business Operations Specialist Skills and Responsibilities on a Resume

1. Business Operations Specialist, Honeywell International Inc., Charlotte, NC

Job Summary:

  • Exercise independent judgment to call out issues 
  • Use policies and procedures to service large accounts 
  • Provide excellent multilingual support to customers
  • Collaborate with customers to define business requirements 
  • Providing solutions and tools that strengthen business processes. 
  • Define objectives based on end-user needs and identify the organization's strengths
  • Finding ways to use that knowledge to maximize opportunities. 
  • Understand business implications of solutions and identify best practices
  • Communicating them to drive knowledge management initiatives.
  • Respond to and resolve internal and external complex customer queries and requests


Skills on Resume:

  • Issue Resolution Specialist (Hard Skills)
  • Account Policy Manager (Hard Skills)
  • Multilingual Support Agent (Soft Skills)
  • Business Requirement Analyst (Hard Skills)
  • Process Enhancement Facilitator (Hard Skills)
  • User-Centric Strategist (Soft Skills)
  • Opportunity Maximization Expert (Soft Skills)
  • Best Practices Communicator (Soft Skills)

2. Business Operations Specialist, AT&T Inc., Dallas, TX

Job Summary:

  • Balance and reconcile financial transactions posted to client's systems, subsystems.
  • Act as subject matter expert involving proprietary systems, processes and procedures 
  • Resolve complex exceptions and issues related to rejected items
  • Ensure accuracy of general ledgers and member accounts.
  • Provide guidance and mentorship to less experienced team members.
  • Balance and reconcile client core processing system transactions and totals 
  • Ensure general ledger and member account accuracy
  • Review, research, and evaluate unposted receipts
  • Share/checking withdrawals, transfers, adjustments, and loans
  • Resolve posting errors and discrepancies related to out of balance conditions


Skills on Resume:

  • Reconciliation Specialist (Hard Skills)
  • Systems Expert (Hard Skills)
  • Complex Issue Resolver (Hard Skills)
  • Accuracy Auditor (Hard Skills)
  • Mentor (Soft Skills)
  • Processing Balancer (Hard Skills)
  • Ledger Analyst (Hard Skills)
  • Receipt Investigator (Hard Skills)

3. Business Operations Specialist, The Walt Disney Company, Burbank, CA

Job Summary:

  • Coordinate company-wide business management process 
  • Facilitate effective and efficient execution and reporting of business results.
  • Facilitates the Estimating and Pricing process working with all functions
  • Develop a disciplined, repeatable estimating and pricing process. 
  • Assists in managing the Annual Operating Plan process (AOP) resulting
  • Facilitates a monthly Operations Review to report on all KPIs 
  • Track and report on actions items resulting from BD, Operations and Finance reviews
  • Analyze current operating procedures and policies
  • Improve efficiency and facilitate successful corporate performance
  • Assist with establishing, documenting, and administering corporate-wide business processes 


Skills on Resume:

  • Process Coordinator (Hard Skills)
  • Execution Facilitator (Hard Skills)
  • Pricing Specialist (Hard Skills)
  • Process Developer (Hard Skills)
  • Plan Manager (Hard Skills)
  • KPI Analyst (Hard Skills)
  • Action Tracker (Hard Skills)
  • Procedure Analyst (Hard Skills)

4. Business Operations Specialist, McKesson Corporation, Irving, TX

Job Summary:

  • Develop, implement, execute, and train others on tools, techniques, and processes
  • Manage business operations within the NRO SIGINT Directorate.
  • Coordinate review schedules and timelines with Government customer.
  • Assist with preparing presentations for executive and external Briefings
  • Work independently or closely with client and team members to accomplish daily tasks
  • Complete administrative duties and provide project support
  • Research important business topics and organize and analyze information
  • Draft initial communications from emails to newsletters, to executive presentations
  • Help develop PowerPoint presentation and other deliverables
  • Support development of Statements of Work, RFPs, CDRLs, and other acquisition-related material.


Skills on Resume:

  • Tool and Process Trainer (Hard Skills)
  • Operations Manager (Hard Skills)
  • Schedule Coordinator (Hard Skills)
  • Presentation Assistant (Hard Skills)
  • Independent Worker (Soft Skills)
  • Administrative Support (Hard Skills)
  • Research Analyst (Hard Skills)
  • Communication Drafter (Hard Skills)

5. Business Operations Specialist, Procter & Gamble Co., Cincinnati, OH

Job Summary:

  • Demonstrate advanced knowledge of tools required
  • Identify system issues, and raise awareness to solve them
  • Learn to navigate organizational structure and build relationships or trust with stakeholders
  • Develop a basic understanding of the product capabilities and customer use cases
  • Understand the basic commercial components of deals and resulting margin impact
  • Follow internal business processes to solution and seek appropriate guidance / approvals
  • Resolve situations that deviate from standard process or fallbacks
  • Provide basic change management enablement training to employees
  • Extract data and perform reporting/ad-hoc analyses/deep dives to support business teams


Skills on Resume:

  • Tool Expert (Hard Skills)
  • Issue Identifier (Hard Skills)
  • Relationship Builder (Soft Skills)
  • Product Learner (Hard Skills)
  • Deal Analyst (Hard Skills)
  • Process Follower (Hard Skills)
  • Exception Resolver (Hard Skills)
  • Change Trainer (Hard Skills)

6. Business Operations Specialist, UnitedHealth Group, Minnetonka, MN

Job Summary:

  • Maintain and manage documentation archives
  • Provide telecommunication asset management
  • Invoice auditing and payment processing
  • Review/renew telecom contracts with a value of over $9M annually
  • Ensure carriers and supporting vendors are meeting agreed SLA’s
  • Maintaining and updating site location information, circuit types and rates, among others
  • Coordinate Customer Monthly Oversight Meetings and Customer Project Status Meetings
  • Create Resource Requests as per VP instruction
  • Drive improvement of performance in key Planning KPIs (Key Planning Initiatives).
  • Resource scheduling/management between internal and carrier resources in support of Capital projects


Skills on Resume:

  • Documentation Manager (Hard Skills)
  • Asset Administrator (Hard Skills)
  • Invoice Auditor (Hard Skills)
  • Contract Specialist (Hard Skills)
  • SLA Monitor (Hard Skills)
  • Site Information Manager (Hard Skills)
  • Meeting Coordinator (Soft Skills)
  • Resource Coordinator (Hard Skills)

7. Business Operations Specialist, ExxonMobil Corporation, Irving, TX

Job Summary:

  • Responsible for Change Management processes 
  • Supporting the creation of regional year planning and strategy.
  • Support corporate Quarterly Sales Business Review.
  • Support the EMEA Sales enablement agenda and monitor the success.
  • Own the Business Operations Reporting Library and ensure the contents are kept up-to-date.
  • Keeping Business Operations documentation up-to-date and easily accessible.
  • Support operational of Salesforce.com, pricing and margin approvals and major deal approvals.
  • Create all regular forecasting, management information and reporting materials 
  • Regional reporting and forecasting, coordination and validation with sales teams and the FICO Account teams.


Skills on Resume:

  • Change Manager (Hard Skills)
  • Strategy Assistant (Hard Skills)
  • Sales Review Coordinator (Hard Skills)
  • Enablement Support (Hard Skills)
  • Reporting Manager (Hard Skills)
  • Documentation Administrator (Hard Skills)
  • Salesforce Specialist (Hard Skills)
  • Forecast Analyst (Hard Skills)

8. Business Operations Specialist, Chevron Corporation, San Ramon, CA

Job Summary:

  • Defining the business problem and primary objectives of new projects
  • Analyzing budgetary requirements and how changes to the budget affect CBP’s
  • Developing client-ready business process maps and data visualizations
  • Communicating and collaborating with external and internal customers
  • Understand business strategies, public policy, and future initiatives
  • Analyzing business needs to identify new processes or process improvements
  • Drive improvements to Revenue, and Cash through forecasting.
  • Working with users to define concepts and clarify processes under the direction of project managers
  • Conducting detailed research using interviews, document analysis, and open-source research
  • Develop and implement processes to execute effective operational procedures for inventory control and inventory management.


Skills on Resume:

  • Project Objectives Definer (Hard Skills)
  • Budget Analyst (Hard Skills)
  • Process Mapper (Hard Skills)
  • Communication Liaison (Soft Skills)
  • Strategic Analyst (Hard Skills)
  • Process Improvement Analyst (Hard Skills)
  • Revenue Driver (Hard Skills)
  • Concept Assistant (Hard Skills)

9. Business Operations Specialist, Lockheed Martin Corporation, Bethesda, MD

Job Summary:

  • Staying on top of routine, day-to-day office management tasks
  • Assisting with technological needs of the team
  • Managing IT support and upkeep of technologies used
  • Staying up-to-date on current technologies used and evaluating ways
  • Make current products and processes more efficient and streamlined
  • Drive evaluation and implementation of new technologies
  • Assisting and planning team building activities, outings, and initiatives.
  • Act as a point person for producing and organizing onboarding for new hires. 
  • Support Chief Compliance Officer and COO in annual risk assessment
  • Working with the team to develop a streamlined file organization system through current server and continual maintenance


Skills on Resume:

  • Office Manager (Hard Skills)
  • Tech Support (Hard Skills)
  • IT Manager (Hard Skills)
  • Tech Assessment (Hard Skills)
  • Efficiency Specialist (Hard Skills)
  • Tech Implementation (Hard Skills)
  • Team Builder (Soft Skills)
  • Onboarding Coordinator (Hard Skills)

10. Business Operations Specialist, Raytheon Technologies Corporation, Waltham, MA

Job Summary:

  • Researches databases to verify and extract various customer data and update internal systems.
  • Monitors and manages workflow through SalesForce, SAP, and other relevant systems.
  • Tracks and reports status of workflow, works with customers, prospects, sales representatives
  • Reviews and prepares sales contract documents.
  • Coordinates the renewals of existing contracts.
  • Maintains current knowledge of INDG products, and INDG policies and procedures
  • Assist and provide support to internal and external customers.
  • Resolves operating problems as they arise.
  • Reviews orders to meet business requirements.
  • Validates invoice data to determine billing accuracy prior to invoicing.


Skills on Resume:

  • Data Researcher (Hard Skills)
  • Workflow Monitor (Hard Skills)
  • Sales Coordinator (Hard Skills)
  • Contract Reviewer (Hard Skills)
  • Contract Renewal Coordinator (Hard Skills)
  • Product Specialist (Hard Skills)
  • Customer Support (Soft Skills)
  • Problem Solver (Hard Skills)

11. Business Operations Specialist, General Electric, Boston, MA

Job Summary:

  • Ability to manage multiple projects in a fast-paced environment.
  • Perform regular and recurring compliance reporting and testing
  • Ensure investment related compliance tasks are performed efficiently and timely
  • Manage all aspects of Vernon Hills Office operations
  • Works with other units and sales teams to resolve questions and issues.
  • Ensures customers receive appropriate electronic access.
  • Determines incremental value of sales and assigns sales credit to appropriate sales teams.
  • Manage project development against targets and analyze changes to project status month-to-month.
  • Co-work with software process owners and development team in producing solutions and deliverables in a timely manner.
  • Ability to learn or demonstrated knowledge of Bloomberg Industry Group’s products, pricing, policies, procedures, and systems.


Skills on Resume:

  • Project Manager (Hard Skills)
  • Compliance Specialist (Hard Skills)
  • Investment Compliance Manager (Hard Skills)
  • Office Operations Manager (Hard Skills)
  • Issue Resolver (Soft Skills)
  • Access Coordinator (Hard Skills)
  • Sales Credit Allocator (Hard Skills)
  • Project Analyst (Hard Skills)

12. Business Operations Specialist, Dell Technologies, Round Rock, TX

Job Summary:

  • Generate weekly overtime and over budget reports
  • Serve as liaison between clients and VPO on designated accounts
  • Analyzing current and past financial data, sales performance data 
  • Preparing reports/projections based on this analysis
  • Preparing analyses for specific business areas
  • Developing standard metrics and key performance indicators (KPIs)
  • Analyzing sales data and issuing sales reports
  • Ensure the continuing and increasing operational efficiency, effectiveness, and profitability.
  • Contribute to effective communication and provide constructive feedback and support
  • Provide analysis and support to Operations Team with information required for various reports, budgets, and business plans.


Skills on Resume:

  • Reporting Analyst (Hard Skills)
  • Client Liaison (Soft Skills)
  • Financial Analyst (Hard Skills)
  • Sales Performance Analyst (Hard Skills)
  • Business Analyst (Hard Skills)
  • Metrics Developer (Hard Skills)
  • Sales Reporting Specialist (Hard Skills)
  • Operational Efficiency Coordinator (Hard Skills)

13. Business Operations Specialist, Oracle Corporation, Redwood City, CA

Job Summary:

  • Providing solutions by analyzing business needs and processes
  • Unit testing and deploying code as well as debugging issues
  • Provide day to day project management support to clients 
  • Manage risk and manage schedule, and provide reporting support to senior leaders
  • Manage technical transformation components for missions
  • Develop and maintain detailed integration plans, document requirements
  • Conduct end-user needs and performance assessments
  • Coordinate with product management to review and understand product requirements
  • Develop ad hoc briefings, and use prior experience to anticipate client needs and formulate solutions to client issues
  • Perform data analysis and reporting, data visualization, Excel analysis, business analysis and management


Skills on Resume:

  • Solutions Analyst (Hard Skills)
  • Code Deployment Specialist (Hard Skills)
  • Project Support Manager (Hard Skills)
  • Risk Manager (Hard Skills)
  • Technical Manager (Hard Skills)
  • Integration Planner (Hard Skills)
  • User Assessment Coordinator (Hard Skills)
  • Solutions Developer (Hard Skills)

14. Business Operations Specialist, Hewlett Packard Enterprise, Palo Alto, CA

Job Summary:

  • Lead projects on behalf of the Leadership Team
  • Overseeing project teams, coordinating work streams across the organization
  • Assist the proposal team with bid and proposal activities 
  • Prioritizing and coordinating calendars to efficiently leverage time
  • Liaise with the Leadership Team, guaranteeing information flow to and from the executive office
  • Plan and execute corporate events, including catering and location/conference room setup 
  • Coordinate, organize and facilitate meetings, distribute meeting agendas and materials in advance
  • Track action items to completion, according to agreed-upon timelines
  • Implementing action plans and other project management duties for successful project completion
  • Coordinate onboarding of new employees, including office space, and equipment and supply procurement


Skills on Resume:

  • Project Leader (Hard Skills)
  • Team Coordinator (Hard Skills)
  • Proposal Assistant (Hard Skills)
  • Calendar Manager (Hard Skills)
  • Executive Liaison (Soft Skills)
  • Event Planner (Hard Skills)
  • Meeting Facilitator (Soft Skills)
  • Action Item Tracker (Hard Skills)

15. Business Operations Specialist, Caterpillar Inc., Deerfield, IL

Job Summary:

  • Preparing submissions and organizing deliverables
  • Remove impediments or guide team to remove impediments
  • Develop and maintain client relationship
  • Monitoring/maintaining office equipment and usage
  • Greet guests and vendors and maintain visitor control procedures
  • Coach team members and junior staff and facilitate requirements elicitation
  • Assist with out-of-town travel needs, receive and sort mail and deliveries
  • Order food and office supplies, keeping common areas stocked and set-up appropriately
  • Manage schedules, take notes, coordinate meetings, handle communications and conduct all reporting
  • Prepare and/or contribute to presentations, speeches, and reports for internal and external audiences


Skills on Resume:

  • Submission Coordinator (Hard Skills)
  • Impediment Remover (Soft Skills)
  • Client Relationship Manager (Soft Skills)
  • Equipment Monitor (Hard Skills)
  • Receptionist (Soft Skills)
  • Team Coach (Soft Skills)
  • Travel Coordinator (Hard Skills)
  • Office Manager (Hard Skills)

16. Business Operations Specialist, The Boeing Company, Chicago, IL

Job Summary:

  • Manage and/or support the development and execution of business strategies and/or programs
  • Aligns scope with strategic business objectives and regularly report on status to management.
  • Coordinates activities with other business units within the company
  • Identify and analyzes the business needs of the department or business unit
  • Develop plans for continuous improvement and help determine solutions to business problems.
  • Engage in the project life cycle implementation process to facilitate and support the successful delivery 
  • Manages operational tasks associated with project delivery.
  • Investigate options, recommends courses of action and drives implementation of initiatives related to continuous improvement
  • Provide leadership and direction to support development and execution of business strategies and initiatives
  • Establishes operating rhythm of the business to ensure the organization is running effectively and efficiently to meet goals and objectives.


Skills on Resume:

  • Strategy Manager (Hard Skills)
  • Alignment Coordinator (Hard Skills)
  • Unit Liaison (Hard Skills)
  • Needs Analyst (Hard Skills)
  • Improvement Planner (Hard Skills)
  • Project Facilitator (Hard Skills)
  • Task Manager (Hard Skills)
  • Initiative Leader (Hard Skills)

17. Business Operations Specialist, Ford Motor Company, Dearborn, MI

Job Summary:

  • Cross functional coordination among the program
  • Ensure deliverables exceed quality standards
  • Streamlining operations, and service delivery readiness and capabilities.
  • Provides resources to facilitate and enhance the value and quality of project delivery
  • Review, analyze and synthesize policies, processes and guidance documents to facilitate understanding and usage by the business.
  • Leverage internal knowledge of corporate tools/systems, processes/procedures, methodologies, and best practices to support the business.
  • Create and produce business reports and analysis on relevant areas of the organization and share them with appropriate stakeholders.
  • Build relationships with customers, internal clients, project dependencies, and stakeholder influences that characterize partnership, cooperation, and trust.
  • Liaise with global and regional teams to gather relevant information for consolidation and presentation to management
  • Define and implement standards and best practices to foster collaboration across all areas of the organization.


Skills on Resume:

  • Program Coordinator (Hard Skills)
  • Quality Specialist (Hard Skills)
  • Operations Streamliner (Hard Skills)
  • Resource Provider (Hard Skills)
  • Policy Analyst (Hard Skills)
  • Corporate Support Expert (Hard Skills)
  • Business Analyst (Hard Skills)
  • Relationship Builder (Soft Skills)

18. Business Operations Specialist, Walgreens Boots Alliance, Deerfield, IL

Job Summary:

  • Provide high quality techno-commercial proposals 
  • Review RFP/RFQ (Requests for Proposal/ Requests for Quotation)
  • Consult with various departments within Survalent as appropriate 
  • Prepare documents, define projected ready date and conduct major bid meetings.
  • Liaise with Finance Department to ensure timely invoicing and payment where applicable. 
  • Request bid and performance bonds through finance.
  • Assist in activities within EMEA sales team pertaining to new client acquisition. 
  • Assist in preparation of sales presentation material / collateral.
  • Negotiate final price based on competitive market information within agreed time scales.
  • Resolve technical issues that arise during order life cycle, from quotation phase through implementation phase.


Skills on Resume:

  • Proposal Reviewer (Hard Skills)
  • Department Consultant (Hard Skills)
  • Bid Coordinator (Hard Skills)
  • Finance Liaison (Hard Skills)
  • Bond Requester (Hard Skills)
  • Sales Assistant (Hard Skills)
  • Presentation Developer (Hard Skills)
  • Proposal Writer (Hard Skills)

19. Business Operations Specialist, Intel Corporation, Santa Clara, CA

Job Summary:

  • Provide quotations to customers and follow-up on the same
  • Farm existing customer accounts for possible support renewals
  • Support upsell and addition of applications to existing systems
  • Provide proposals/quotations for StationCentral opportunities 
  • Follow-up with customers for the purchase orders
  • Maintain excellent SFDC discipline and hygiene. 
  • Ensure all activities are tracked and all customer details captured
  • Meet assigned regional quota and work to identify new opportunities 
  • Working in conjunction with Sales and Marketing Analytics teams on various data projects and key metrics
  • Creatively develop new and enhance existing reporting assets in line with business evolution and requirements


Skills on Resume:

  • Quoting Specialist (Hard Skills)
  • Account Manager (Hard Skills)
  • Upsell Support (Hard Skills)
  • Proposal Coordinator (Hard Skills)
  • Order Follow-up (Hard Skills)
  • Salesforce Management (Hard Skills)
  • Activity Tracking (Hard Skills)
  • Regional Sales Rep (Hard Skills)

20. Business Operations Specialist, The Home Depot, Atlanta, GA

Job Summary:

  • Create and send reports to management
  • Create, document and maintain business process flows, requirements and policies
  • Develop and manage Monthly Business Review (MBR)
  • Schedule and manage Rhythm of Business (RoB)
  • Assist with implementation of standards, targets, policies, and plans 
  • Work with GBO team members to act as trusted business advisors to management
  • Review business processes and make variety of recommendations for improving efficiency and service
  • Translating data into actionable insights and explaining key business messages for decision support
  • Populating maintenance schedules of periodic tasks to ensure efficient, and effective completion of client SOW.


Skills on Resume:

  • Reporting Specialist (Hard Skills)
  • Process Manager (Hard Skills)
  • Business Review Developer (Hard Skills)
  • Schedule Coordinator (Hard Skills)
  • Standards Assistant (Hard Skills)
  • Business Advisor (Soft Skills)
  • Efficiency Analyst (Hard Skills)
  • Insight Translator (Hard Skills)

21. Business Operations Specialist, Adobe Systems Incorporated, San Jose, CA

Job Summary:

  • Consolidating CA regular updates and develop consolidated report out
  • Manage the operational life-cycle for all new product launches and partner setup activities.
  • Work cross-product areas to define and launch a partner-facing product information hub 
  • Ensure products are always shown accurately across retailer and carrier sales channels.
  • Understand business requirements and drive the implementation of new tools and processes 
  • Execute improvements to existing business processes.
  • Form relationships with partner managers, product and operations 
  • Understand upcoming product launches and ensure preparedness for on-time launch.
  • Lead or assist in varied operational and strategic projects across the hardware partnerships organization.
  • Provided administrative support to Head of Customer Applications (CA) APeC and supporting APeC associates 


Skills on Resume:

  • Reporting Coordinator (Hard Skills)
  • Launch Manager (Hard Skills)
  • Information Specialist (Hard Skills)
  • Channel Supervisor (Hard Skills)
  • Tool Implementer (Hard Skills)
  • Process Executor (Hard Skills)
  • Relationship Builder (Soft Skills)
  • Project Leader (Hard Skills)

22. Business Operations Specialist, General Motors Company, Detroit, MI

Job Summary:

  • Identify inefficiencies and create processes and solutions built to scale.
  • Organizing CA internal meetings with planning committee
  • Ability to prioritize and execute against several competing tasks and projects.
  • Develop dashboards and visuals for stakeholder communication and devise next step action.
  • Ad hoc support on daily operational functions such as support operations analysis, churn analysis, etc.
  • Operationalize and automate reporting & data capabilities, at scale across various systems 
  • Project management abilities including planning, timeline tracking, implementation and communication across teams. 
  • Manage multiple projects simultaneously and collaborate with cross-functional teams to drive outcomes forward.
  • Responsible for internal initiatives such as CA Share point development and maintenance, SFDC dashboard development, training calendar consolidation, etc
  • Lead communication strategy to ensure timely and effective cascade of information and news to the team


Skills on Resume:

  • Process Specialist (Hard Skills)
  • Meeting Organizer (Hard Skills)
  • Task Prioritizer (Soft Skills)
  • Data Visualizer (Hard Skills)
  • Operations Analyst (Hard Skills)
  • Reporting Expert (Hard Skills)
  • Project Manager (Hard Skills)
  • Initiative Leader (Hard Skills)

23. Business Operations Specialist, Johnson & Johnson, New Brunswick, NJ

Job Summary:

  • Oversees the daily workflow of the department.
  • Facilitates constructive and timely performance evaluations.
  • Develop and administer HR plans and procedures that relate to company personnel.
  • Plan, organize, and control activities and actions of the HR department.
  • Contribute to the development of HR department goals, objectives, and systems.
  • Handles discipline and termination of employees in accordance with company policy.
  • Fulfill hiring requirements, complete onboarding process, joining formalities, and exit formalities.
  • Assisting with budgeting and bookkeeping activities, including managing accounts team’s activities 
  • Support the interactions with accountants and auditors to ensure appropriate monitoring of company finances is maintained.
  • Maintain the employee database and regularly update & monitor attendance, leave, payroll, and employee records on GreytHR (HRMS tool).


Skills on Resume:

  • Workflow Supervisor (Soft Skills)
  • Performance Facilitator (Soft Skills)
  • HR Policy Administrator (Hard Skills)
  • HR Operations Manager (Hard Skills)
  • HR Goal Contributor (Soft Skills)
  • Disciplinary Administrator (Hard Skills)
  • Recruitment Coordinator (Hard Skills)
  • Financial Support Specialist (Hard Skills)

24. Business Operations Specialist, Salesforce, San Francisco, CA

Job Summary:

  • Photocopying and filing appropriate documents
  • Coordinate tasks such as holidays gifts and cards
  • Coordinate internal trainings for the BioP commercial team
  • Oversee local office accounts receivable and payables per SVP Finance discretion
  • Coordinate with SVP Finance regarding banking and tax inquiries made to the Cork office
  • Keep track of local bills and charges to ensure accurate support and within agreed contractual agreements
  • General office management (reception, facilities, sorting post, ordering supplies, admin support, office budget management)
  • Analyze post training reports and together with commercial and subject matter experts, come up with action plans and constructive suggestion
  • Correspond with various other departments, discussing company plans and agreeing on future paths to be taken.
  • Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.


Skills on Resume:

  • Administrative Assistant (Hard Skills)
  • Events Coordinator (Hard Skills)
  • Training Coordinator (Hard Skills)
  • Financial Coordinator (Hard Skills)
  • Banking Liaison (Hard Skills)
  • Billing Administrator (Hard Skills)
  • Office Manager (Hard Skills)
  • Data Analyst (Hard Skills)

25. Business Operations Specialist, Visa Inc., Foster City, CA

Job Summary:

  • Collaborate with leadership and stakeholders in training services
  • Define, document, and implement the vision and strategy for new training products
  • Work closely with leadership team, project managers, and marketing specialists 
  • Help define go-to-market strategies, product stories, and product marketing materials
  • Assist in competitive analysis and gap analysis for existing and new training products
  • Collaborate with contracts team to develop customer-facing product agreements
  • Identify, research, and solve a wide range of business-related issues
  • Document productization plans for training products, including pricing and business process definition
  • Maintain product information and document a roadmap for features and functionality to include in future releases
  • Ensure launch readiness for products or updates by coordinating plans, processes, and communication with leadership and stakeholders 


Skills on Resume:

  • Training Collaborator (Soft Skills)
  • Product Strategist (Hard Skills)
  • Cross-functional Liaison (Soft Skills)
  • Go-to-Market Specialist (Hard Skills)
  • Market Analyst (Hard Skills)
  • Contract Developer (Hard Skills)
  • Problem Solver (Soft Skills)
  • Product Manager (Hard Skills)

26. Business Operations Specialist, Pfizer Inc., New York, NY

Job Summary:

  • Maintain and update database of digital badge programs.
  • Keeping databases in check and updating them regularly.
  • Assisting invoicing, monitoring accounts receivable
  • Assisting budget tracking and day-to-day accounting, maintaining petty cash registers.
  • Collaborate with internal teams to identify and implement improvements to business processes
  • Support product and program revenue verification to ensure accurate billing and recognition
  • Coordinate and manages the day-to-day program and administrative operations of the digital credential program.
  • Manage the verification of badge completion, issuance of new badges, and creation of new badges within the supplier system
  • Provide ongoing support in the continuing implementation, enhancement, and development of the digital credential program.
  • Prepare product and program P&L statements and analysis and present recommendations to leadership team


Skills on Resume:

  • Database Manager (Hard Skills)
  • Database Administrator (Hard Skills)
  • AR Assistant (Hard Skills)
  • Financial Coordinator (Hard Skills)
  • Process Collaborator (Soft Skills)
  • Revenue Specialist (Hard Skills)
  • Operations Coordinator (Hard Skills)
  • Program Analyst (Hard Skills)

27. Business Operations Specialist, The Goldman Sachs Group, Inc., New York, NY

Job Summary:

  • Help develop new reporting and/or processes
  • Support and maintain data integrations to and from CRM
  • Design, maintain and review custom dashboards, reporting, and other analytics
  • Training sales, client success, operations and other teams on new systems and tools
  • Field process and tech stack requests and troubleshooting inquiries
  • Create and maintain process and training documentation 
  • Assist in the research and maintenance of sales systems and tools
  • Support financial management of the SIGINT portfolio, including the fiscal year budgeting process.
  • Drive and support both the revenue generating and operational teams' workflows and administration
  • Provide support for key projects and initiatives, including extensive collaboration with other departments


Skills on Resume:

  • Process Developer (Hard Skills)
  • Integration Specialist (Hard Skills)
  • Dashboard Designer (Hard Skills)
  • Systems Trainer (Soft Skills)
  • Tech Support (Hard Skills)
  • Documentation Coordinator (Hard Skills)
  • Sales Systems Researcher (Hard Skills)
  • Financial Support (Hard Skills)