The Business Operations Manager expertly applies their knowledge to shape the product roadmap and sourcing strategies, ensuring alignment with future market demands. This role involves coordinating with cross-functional teams to meet business objectives and optimizing manufacturing processes through detailed cost analysis and benchmarking. Key responsibilities also include developing strategic relationships with contract manufacturers and negotiating terms that uphold the quality, cost, and timing needed to meet production schedules and business goals.
Tips for Business Operations Manager Skills and Responsibilities on a Resume
1. Business Operations Manager, Dell Technologies, Round Rock, TX
Job Summary:
- Partner with Executive Assistant on scheduled communication plan
- Create a social media strategy for VP and leadership across product operations
- Create exciting and creative new content and communications
- Understand ET&I’s strategy, priorities, and go-to-market plans and it aligns with Cisco
- Work closely with SVP Executive Comms team
- Translate and create content around plans to support the business
- Execute growth programs and initiatives, and help with business planning
- Manage strategic programs across the ideation and incubation lifecycle
- Work closely with the Product Marketing team on events content coordination
- Work alongside Chief of Staff and VP of Product Operations to develop operational execution content
Skills on Resume:
- Communication Planning (Hard Skills)
- Social Media Strategy (Hard Skills)
- Creative Content Creation (Hard Skills)
- Strategy Alignment (Hard Skills)
- Executive Collaboration (Soft Skills)
- Content Translation (Hard Skills)
- Program Management (Hard Skills)
- Strategic Leadership (Soft Skills)
2. Business Operations Manager, The Walt Disney Company, Burbank, CA
Job Summary:
- Manage operational metrics and work with key execution partners
- Deliver excellent service to its driver-partners and customers
- Ensure that the team members are working with the different City Managers effectively
- Monitor and drive performance of each vertical in each city
- Manage supply and demand through key programs for passengers and drivers
- Manage platform reliability, safety, quality
- Ability to launch new businesses very fast as allowed by the regulatory landscape
- Mentor, train and manage the careers of direct reports
- Go on the ground to understand how customers (passenger and driver) experience the platform
Skills on Resume:
- Metrics Management (Hard Skills)
- Customer Service (Soft Skills)
- Team Coordination (Soft Skills)
- Performance Optimization (Hard Skills)
- Supply-Demand Management (Hard Skills)
- Platform Oversight (Hard Skills)
- Rapid Business Launch (Hard Skills)
- Leadership Development (Soft Skills)
3. Business Operations Manager, Sony Pictures Entertainment, Culver City, CA
Job Summary:
- Work with Head of Business Office and Outreach
- Collaborate with the Head of Business Office and Outreach
- Setting and driving organizational vision, operational strategy, and talent needs
- Help manage key performance indicators (KPIs), and objectives and key results (OKRs)
- Monitor performance with tracking and recommend corrective measures
- Prepare detailed, real-time reports, both current and forecasting
- Report directly to the Head of Business Office and Outreach in the Office of the CTO
- Work across teams to understand the state of each domain, successes, roadblocks
- Define and report on metrics across the domains that support the overall OCTO dashboard
- Work with each domain to maintain an efficient, productive, and effective organization
- Help create a dashboard of key performance indicators (KPIs), and objectives and key results (OKRs) across organization
Skills on Resume:
- Business Collaboration (Soft Skills)
- Visionary Leadership (Soft Skills)
- Operational Strategy (Hard Skills)
- Performance Management (Hard Skills)
- Data Analysis (Hard Skills)
- Executive Reporting (Hard Skills)
- Cross-Functional Communication (Soft Skills)
- Metric Reporting (Hard Skills)
4. Business Operations Manager, Ford Motor Company, Dearborn, MI
Job Summary:
- Work as a true partner with the managing partners of the department
- Effectively plan to provide a framework for the development of the business
- Monitor and evaluate financial performance relative to budget goals and objectives
- Maintain a clear understanding of business needs, and by working closely with
- Assist with monthly governance name screening request by FCC
- Guarantee the team is fully equipped to achieve their targets
- Ensuring they have necessary vision, training, technology, and support
- Implement all procedures for operations, call center, finance, human resources, client satisfaction, training, and product
- Assist other team members on adhoc projects for example the management of outstanding Crown destruction boxes, etc
- Marketing, utilize effective resources to raise litigation awareness and generate valuable leads for the department
Skills on Resume:
- Partner Collaboration (Soft Skills)
- Strategic Planning (Hard Skills)
- Financial Evaluation (Hard Skills)
- Business Understanding (Soft Skills)
- Compliance Support (Hard Skills)
- Target Achievement (Soft Skills)
- Operations Implementation (Hard Skills)
- Marketing Strategy (Hard Skills)
5. Business Operations Manager, Adobe Systems Incorporated, San Jose, CA
Job Summary:
- Manage and oversee all supply chain related activities for the business
- Implement and review strategies, systems and appropriate workflows
- Develop strong working partnership with vendors and suppliers
- Foster a spirit of teamwork and co-operation among all internal departments
- Enhance efficiency and effectiveness of the procurement and supply chain operations
- Join the working group on revamping the Securities Services internal sharepoint platform
- Assist with BCP planning and continuous monitoring of the onsite schedule against internal report.
- Negotiate competitive product pricing and business terms for all the office supplies and business services product categories
- Monitor vendors and suppliers performance to ensure product quality, stock availability and delivery service
- Ensure supply chain efficiency in terms of smooth and timely services to both internal and external parties
Skills on Resume:
- Supply Chain Management (Hard Skills)
- Strategy Implementation (Hard Skills)
- Vendor Relations (Soft Skills)
- Team Collaboration (Soft Skills)
- Operations Optimization (Hard Skills)
- Project Participation (Soft Skills)
- Continuity Planning (Hard Skills)
- Negotiation (Hard Skills)
6. Business Operations Manager, Uber Technologies Inc., San Francisco, CA
Job Summary:
- Interacts with HPE Executives to report compliance indicators and resolve inquiries.
- Directs non-compliant stakeholders to follow appropriate corrective action
- Manages escalations with Internal and External Stakeholders.
- Educates, guides and influences stakeholders on policies and procedures related to services purchased
- Reports, tracks, and monitors Contingent Worker profiles to ensure compliance with local regulations.
- Oversees and leads various compliance checkpoints during the purchase lifecycle for all purchase requisitions.
- Leads monthly and quarterly meetings to present data, best practices, process gaps and solutions to Senior Management and Executive audiences.
- Defines strategy, scope, and implementation of end-to-end compliance/governance policies for services purchased
- Communicate with external stakeholder to ensure compliance requirements and processes are aligned with local legislation
- Serve as Subject Matter Expert on behalf of Global Procurement to all Business Units, Legal, HR and Tax
Skills on Resume:
- Executive Communication (Soft Skills)
- Compliance Enforcement (Hard Skills)
- Stakeholder Management (Soft Skills)
- Policy Guidance (Soft Skills)
- Regulatory Oversight (Hard Skills)
- Process Leadership (Soft Skills)
- Strategic Presentation (Soft Skills)
- Governance Development (Hard Skills)
7. Business Operations Manager, Spirit Airlines, Miramar, FL
Job Summary:
- Engage multi-functional members as needed to resolve the non-compliant event.
- Strategically drives a broad range of complex procurement processes
- Researches best practices for Insights and Capabilities and brings this research to the team
- Recommending actions to improve overall Procurement effectiveness.
- Provide suggestion for product improvement by data analysis on campaigns delivered
- Drive project forward with cross functional teams including user growth, product, data, and partnership
- Assist with the restructure of the Securities Services induction deck and take home pack for new staff
- Integrate and fully leverage current and new best in class technologies to simplify procurement processes and data analytic capabilities.
- Identifies opportunities for process improvement, develops recommendations, and converts recommendations into projects/initiative
Skills on Resume:
- Collaboration (Soft Skills)
- Procurement Strategy (Hard Skills)
- Research (Hard Skills)
- Process Improvement (Hard Skills)
- Data Analysis (Hard Skills)
- Project Management (Soft Skills)
- Content Development (Soft Skills)
- Technology Integration (Hard Skills)
8. Business Operations Manager, Salesforce.com, San Francisco, CA
Job Summary:
- Participate in organizing team meeting resources and presentations
- Contribute to program projects and initiatives that stretch across the organization as assigned.
- Act as a project manager for cross functional work in customer success
- Work to ensure all processes across Customer Success are consistently branded
- System Administrator for Customer Success tools including Salesforce, FinancialForce, StrikeDeck
- Create and manage intelligence dashboards in above systems and Microsoft products for monthly leadership business reviews.
- Administrative support in centralized processes including SOW centralization and optimization, resource operations support
- Act as main point of contact between HQ and local with subscription operation and explore methodology in enhancing pay ratio
- Design and execute subscription operation plan based on local insights into the users and the music industry
- Support and administer central communication tools such as newsletters, SharePoint sites, Teams, distribution lists
Skills on Resume:
- Meeting Coordination (Soft Skills)
- Project Contribution (Soft Skills)
- Project Management (Hard Skills)
- Brand Management (Soft Skills)
- System Administration (Hard Skills)
- Dashboard Management (Hard Skills)
- Administrative Support (Soft Skills)
- Communication Facilitation (Soft Skills)
9. Business Operations Manager, Oracle Corporation, Redwood City, CA
Job Summary:
- Understand and apply appropriate benchmarks or community standards
- Monitors adherence to service standards, external cost management
- Assesses and supports implementation of practice innovation opportunities
- Identifies opportunities and provides oversight for contracting and network management activities
- Facilitates coding/documentation initiatives and management of other applicable performance standards.
- Creates strategic recommendations and executes decisions about the appropriate scope of clinical services
- Perform ongoing assessments to determine appropriate budgets and resource allocation strategies for clinical FTEs within business units
- Assess and make strategic recommendations for the internalization and outsourcing of clinical care
- Identify and execute upon opportunities for staffing optimization.
- Provides oversight for, implements process management and recommends improvements to departmental throughput and efficiency targets
Skills on Resume:
- Benchmark Application (Hard Skills)
- Service Monitoring (Hard Skills)
- Innovation Support (Hard Skills)
- Contract Management (Hard Skills)
- Documentation Management (Hard Skills)
- Strategic Decision-making (Soft Skills)
- Resource Allocation (Hard Skills)
- Staffing Optimization (Hard Skills)
10. Business Operations Manager, General Motors, Detroit, MI
Job Summary:
- Develops solutions to complex, systems-based problems and designs change management/communication strategies to facilitate execution of those solutions.
- Develop and adhere to minimum staffing and physician schedule/template standards
- Create and implement supply-demand management strategies
- Manage procedural and inpatient venue staffing and utilization.
- Support business units to ensure proper management of financial and budgetary resources
- Develop business cases, proposals, policies and procedures.
- Support/ lead the design and successful implementation of strategic initiatives.
- Oversee business/ operational analyses to support robust decision making around complex issues
- Review and approval of provider clinical schedules in the ambulatory, inpatient, and procedural venues
- Assist with the identification/ implementation of best practices, standardization opportunities, and workflow efficiencies
Skills on Resume:
- Problem Solving (Hard Skills)
- Staffing Management (Hard Skills)
- Supply-Demand Management (Hard Skills)
- Venue Utilization (Hard Skills)
- Financial Management (Hard Skills)
- Business Development (Hard Skills)
- Strategic Planning (Hard Skills)
- Operational Analysis (Hard Skills)
11. Business Operations Manager, Intel Corporation, Santa Clara, CA
Job Summary:
- Ensure fiduciary responsibility to Software AG.
- Manage the approval process for sales transaction in the Software AG Deal Desk.
- Assist and advise sales on product configurations and pricing proposals.
- Draft, review and administer any documentation required for sales transactions and their approval.
- Act as liaison to Finance and Legal Departments on those transactions.
- Provide interpretation and analysis of existing customer contractual documents
- Interact with all internal business partners required in the execution and closure of sales transactions.
- Interact with external clients and vendors at various levels on contract and business related matters
- Act as first line support to the sales on revenue recognition or contractual matters relating to sales transactions
- Ensure compliance of sales deals with any relevant company policies, procedures and processes or other requirements
Skills on Resume:
- Financial Responsibility (Hard Skills)
- Transaction Management (Hard Skills)
- Product Advisory (Hard Skills)
- Documentation Administration (Hard Skills)
- Interdepartmental Liaison (Soft Skills)
- Contract Interpretation (Hard Skills)
- Stakeholder Interaction (Soft Skills)
- Compliance Enforcement (Hard Skills)
12. Business Operations Manager, Kraft Heinz Company, Chicago, IL
Job Summary:
- Provide recommendations to identify gaps/risks to operations targets
- Using data analytics/insights and knowledge of operational areas.
- Facilitate weekly payroll prioritizations to identify projects and risk, and determine mitigation strategies.
- Maintain, monitor, and improve quality control for project set-up and payroll processing using data.
- Identify root causes through ad hoc analysis which may lead to adjustments and further queries.
- Perform ad hoc project requests and assigned tasks for various stakeholders
- Prepare operational performance metrics for Payroll Services business unit and analyze variances to prior periods, plan and trend data.
- Monitor and manage Salesforce case escalations to ensure external clients and internal stakeholders are receiving accurate, timely responses.
- Utilize operational metrics dashboards/reports to assess business performance and identify areas for improvement.
Skills on Resume:
- Risk Assessment (Hard Skills)
- Data Analytics (Hard Skills)
- Prioritization (Hard Skills)
- Quality Control (Hard Skills)
- Root Cause Analysis (Hard Skills)
- Project Coordination (Soft Skills)
- Metrics Preparation (Hard Skills)
- Escalation Management (Soft Skills)
13. Business Operations Manager, Cisco Systems, San Jose, CA
Job Summary:
- Build automation and scalability, optimize operational processes
- Ensure seamless integration around systems, tools and technology
- Support for internal customers, using Service Desk ticketing system
- Improve data quality results by determining system improvements
- Identifying trends, evaluating, and re-designing work processes, implementing change
- Managing projects that will include multiple enhancements requests using Salesforce CRM and CPQ
- Perform mass updates within Salesforce.com to standardize company information, build hierarchies, and integrate third party data
- Collaborate with Sales, Channel, Customer Success, Product, Marketing, Finance and IT stakeholders on strategic operational projects designed to increase sales productivity, operational efficiency and revenue
Skills on Resume:
- Process Automation (Hard Skills)
- Systems Integration (Hard Skills)
- Customer Support (Soft Skills)
- Data Analysis (Hard Skills)
- Process Improvement (Hard Skills)
- Project Management (Soft Skills)
- Data Management (Hard Skills)
- Stakeholder Collaboration (Soft Skills)
14. Business Operations Manager, Warner Bros. Entertainment Inc., Burbank, CA
Job Summary:
- Establish and own the end to end business rhythm
- Incorporating finance, corporate and RE&F global activities.
- Oversee the preparation for, and facilitation of, monthly business review meetings
- Highlight financial variances and business performance against key initiatives.
- Develop and publish quarterly business review presentations.
- Ensure the agenda is enabled via tight and effective sessions.
- Driving community across the Americas team and connectedness with peer and global teams.
- Steward the annual planning process, forums and commitment establishment.
- Support LT in recognizing great work through spotlights in All Hands meetings and submissions for corporate and RE&S reward programs
- Coordinate and facilitate All Hands meetings, Directs F2F, Annual International offsite Facilitate and monthly leadership team meetings
Skills on Resume:
- Rhythm Management (Hard Skills)
- Financial Oversight (Hard Skills)
- Meeting Facilitation (Soft Skills)
- Performance Analysis (Hard Skills)
- Presentation Development (Hard Skills)
- Community Building (Soft Skills)
- Planning Coordination (Hard Skills)
- Recognition Coordination (Soft Skills)
15. Business Operations Manager, Microsoft, Redmond, WA
Job Summary:
- Maintain cross regional peer connections
- Manage department T&E and controllable line items within budget.
- Working either with delegated authority or via strong influence.
- Manage team reporting tools to track progress against regional commitments.
- Lead cross team projects to ensure regional and business alignment on key strategic RE&F initiatives.
- Ensure regional perspective is represented, and needs/asks are communicated.
- Convene and manage virtual teams to drive execution of assigned programs and initiatives.
- Support the control and aggregation for Diversity & Inclusion of vendor performance management tracking, assessment, and feedback
- Drive budget planning, tracking, and forecasting for the regional lines of business in collaboration with finance stakeholders.
- Represent the RE&F International Real Estate Operations team with partner groups to drive business initiatives
- Own and drive deployment of selected regional programs or initiatives, as identified by the RE&F Americas Regional Director
Skills on Resume:
- Networking (Soft Skills)
- Budget Management (Hard Skills)
- Influence (Soft Skills)
- Performance Tracking (Hard Skills)
- Project Leadership (Soft Skills)
- Communication (Soft Skills)
- Team Coordination (Soft Skills)
- Diversity Management (Soft Skills)
16. Business Operations Manager, NBCUniversal Media, LLC, New York, NY
Job Summary:
- Perform risk and opportunities variance analysis versus plan
- Provide deep dive analysis to guide business decision making
- Present analysis and business summary to senior management
- Drive business-critical projects Commercial business units.
- Collaborate with other business teams to drive GTM strategies
- Effectively and efficiently communicate resulting findings to operational leaders and executives
- Support senior business operation manager and sales business managers on annual operating plan
- Utilize operational analysis to drive decision making and execute organizational strategic priorities and initiatives.
- Work collaboratively to identify opportunities, develop solutions and implement improvements to business practices within the organization.
Skills on Resume:
- Risk Analysis (Hard Skills)
- Decision Support Analysis (Hard Skills)
- Presentation Skills (Soft Skills)
- Project Management (Hard Skills)
- Collaboration (Soft Skills)
- Communication (Soft Skills)
- Operational Support (Hard Skills)
- Strategic Analysis (Hard Skills)
17. Business Operations Manager, Paramount Pictures, Los Angeles, CA
Job Summary:
- Update Operational documentation for the program.
- Partner with external Vendor to measure customer satisfaction
- Support onboarding of new markets to the Sales Force Incentive platform
- Manage the financial process for the project (cross-charges, budgeted vs actuals, support activities)
- Provide standard communications, coordinate training and implementation schedules to stakeholders
- Partner with global Business Market Leads to determine and assess ongoing quality and levels of the productionized system.
- Lead the weekly change control process for Sales Force Incentive that includes both agile and Value Flow Quality principles.
- Participate and Plan weekly, monthly and quarterly operational reviews of the Sales Force Incentive program with Business stakeholders, Vendor and Tech on the progress of risks, issues, production calendar, licenses, market deliveries, SLAs, KPIs, etc.
Skills on Resume:
- Documentation Management (Hard Skills)
- Vendor Management (Soft Skills)
- Onboarding Coordination (Soft Skills)
- Financial Oversight (Hard Skills)
- Communication Coordination (Soft Skills)
- Quality Assessment (Hard Skills)
- Change Control Leadership (Soft Skills)
- Operational Review Planning (Soft Skills)
18. Business Operations Manager, Alaska Airlines, Seattle, WA
Job Summary:
- Apply this knowledge to influence future product roadmap and sourcing decisions.
- Collaborate across the organization to ensure business objectives are met.
- Ability to rapidly synthesize and communicate findings to senior leaders
- Identify potential supply issues that can affect product strategy.
- Optimize manufacturing process performance through cost and scenario analysis, and benchmarking.
- Effectively work with contract manufacturers to negotiate optimal terms for finished good manufacturing.
- Develop an in-depth understanding of value-added manufacturing processes and costs and the contract manufacturing landscape
- Develop a nuanced understanding of manufacturing process and product development lifecycle to contribute to the cross functional team through every step.
- Work closely with technical and operations teams to gain the knowledge needed to set up manufacturing agreements and enable on-schedule production.
- Understand the trade-offs between cost, timing, and quality in order to strike agreements that meet performance criteria and ensure operational timelines and readiness.
Skills on Resume:
- Strategic Influence (Soft Skills)
- Collaboration (Soft Skills)
- Rapid Synthesis (Hard Skills)
- Supply Chain Management (Hard Skills)
- Process Optimization (Hard Skills)
- Negotiation (Soft Skills)
- Manufacturing Understanding (Hard Skills)
- Cross-functional Collaboration (Soft Skills)
19. Business Operations Manager, Data and Systems Resume, General Electric, Boston, MA
Job Summary:
- Maintain and expand data quality processes: monitoring, quality checks, alerting
- Set realistic goals and timelines, then guide and mentor the team to reach them
- Manage and lead the Data and Systems team to increase transparency, accessibility, and accuracy of enterprise data, systems, and tools
- Mentor, and grow a team of analysts and developers to autonomously deliver results on high-impact projects
- Hold the team to a high standard using project management methodologies, code reviews, requirement documents, request management
- Provide technical guidance, mentorship, and leadership as team approaches projects with team members across multiple disciplines
- Grow the culture of utilizing data-driven decision making to drive forecasting, analytics, metrics, and reporting
- Develop and extend operational processes to ensure consistent delivery of actionable data and insights to Internal stakeholders and decision makers
Skills on Resume:
- Data Quality Management (Hard Skills)
- Goal Setting and Guidance (Soft Skills)
- Team Leadership (Soft Skills)
- Talent Development (Soft Skills)
- Quality Assurance (Hard Skills)
- Technical Guidance (Hard Skills)
- Data-driven Decision Making (Soft Skills)
- Process Development (Hard Skills)
20. Business Operations Manager, ViacomCBS, New York, NY
Job Summary:
- Provide departmental business operations support for the head of PD Operations
- Work cross-functionally with a broad set of Product, Business, and Finance partners
- Help build annual and long range business & monetization outlooks
- Drive recommendations on monetization, business strategy and operations
- Establish a deep understanding of Business Messaging revenue and KPI trends
- Reporting and analysis regularly while acting as a thought partner across the organization
- Drive strategic analyses and present to executive stakeholders across Product, Business, and Finance
- Work directly with external and internal benchmarking agencies to exchange data and information.
- Serve as project manager and /or participate in any initiatives that are identified in PD annual objectives and/or strategic initiatives.
Skills on Resume:
- Operations Support (Hard Skills)
- Cross-functional Collaboration (Soft Skills)
- Financial Planning (Hard Skills)
- Strategic Decision-making (Soft Skills)
- Revenue Analysis (Hard Skills)
- Reporting and Analysis (Hard Skills)
- Strategic Presentation (Soft Skills)
- Project Management (Hard Skills)
21. Business Operations Manager, Lockheed Martin, Bethesda, MD
Job Summary:
- Partner with the TPX Leadership team to define and drive the long-term strategy
- Establish a multiyear plan of strategic investment priorities.
- Build foundations for a plan by assessing industry trends and strategic opportunities
- Incorporating broader corporate, brand and supplier partner strategies.
- Develop standards for business case evaluations and bi-annual performance results.
- Drive the strategic planning processes that culminates in a cohesive set of priorities and execution plans for the organization.
- Support and partner cross-functionally to drive end-to-end business planning and lead cross-functional planning processes.
- Work with various levels of leadership team to identify strategic initiatives to run, transform, and grow the business.
- Build and maintain relationships with key stakeholders within TPX, program management, finance, global procurement, and other functional teams.
Skills on Resume:
- Strategic Partnership (Soft Skills)
- Long-term Planning (Hard Skills)
- Strategic Analysis (Hard Skills)
- Business Case Development (Hard Skills)
- Strategic Planning (Hard Skills)
- Cross-functional Collaboration (Soft Skills)
- Initiative Identification (Soft Skills)
- Stakeholder Management (Soft Skills)
22. Business Operations Manager, Sysco Corporation, Houston, TX
Job Summary:
- Manage TREE sales systems & processes and coordinating Trade deal budget
- Lead, manage and coach the Business Operations team (5-7 team members) based in Warsaw
- Manage finished manufacturing disruptions in real time with the support of an international team.
- Contribute to the successful development of the overall global TREE (World Travel Retail & European Export) business.
- Ensure sales compliance measures constantly being applied throughout all business relevant processes of TREE
- Providing business and organizational development support in areas of Sales/Business Operations process optimization and customer relationship management
- Oversee the management of PD headcount to simplify and improve reporting of headcount, turnover information, requisition status, and on-boarding for senior leader consumption.
- Assist in developing and deploying A3 and annual PD objectives to accelerate the execution of the GPS Strategy.
- Engage with senior leaders as scope includes assisting in objective setting exercises, tracking progress against objectives, and recording metrics.
- Partner with operations leads in the PD functional areas to collect, format and interpret data and information for CMC benchmarking exercises.
Skills on Resume:
- Systems Management (Hard Skills)
- Team Leadership (Soft Skills)
- Problem Solving (Hard Skills)
- Business Development (Soft Skills)
- Compliance Enforcement (Hard Skills)
- Process Optimization (Hard Skills)
- HR Management (Soft Skills)
- Objective Setting (Soft Skills)
23. Business Operations Manager, Archer Daniels Midland, Chicago, IL
Job Summary:
- Translate and execute business requirements into actionable strategies
- Coordinate cross-functional teams in partnerships, legal, product, and engineering
- Support pre-signature reviews of content license agreements with YouTube’s managed partners.
- Participate and provide agreement support regarding the technical aspects of agreements.
- Lead operational reviews to drive critical decisions
- Create alignment on strategy and resourcing needs.
- Identify and raise technical concerns for product offerings and services as they pertain to current agreements.
- Create visibility of agreement initiative progress through reporting, dashboards, and communications.
- Discover, plan, strategize and execute the Digitization and Business Analytics requirements for Americas Sales organization
- Become the SME with the working knowledge of Cisco Sales processes and the usefulness, utilization, and impact of tools, platforms, and dashboards.
Skills on Resume:
- Strategic Execution (Hard Skills)
- Cross-functional Coordination (Soft Skills)
- Agreement Review (Hard Skills)
- Technical Support (Hard Skills)
- Operational Leadership (Soft Skills)
- Strategic Alignment (Soft Skills)
- Technical Analysis (Hard Skills)
- Reporting and Communication (Soft Skills)
24. Business Operations Manager, Procter & Gamble, Cincinnati, OH
Job Summary:
- Ensure smooth, practical and reliable delivery of equipment and services to the client base
- Set the tone and uphold the highest standard of client service across the business
- Ensure financial processes are efficiently linked with the hiring process resulting in efficient invoicing
- As a keyholder for the premises, maintain effective business licenses, insurance and contractors
- Handle occasional bookings as an integral member of the management team
- Provide strategic support and guidance to the bookings team regarding client management.
- Creating necessary tools/reporting deliverables that bring a positive experience for all users at various levels
- Provide product ownership and governance for Analytics and Digitization applications, tools, and dashboards owned by Americas Sales.
- Ensure compliance with all technical, health, safety and environmental legislation and popular industry-wide initiatives
- Oversee effective administration systems for staff and freelancers, including overtime, rotas and expenses
Skills on Resume:
- Service Delivery Management (Hard Skills)
- Client Service Excellence (Soft Skills)
- Financial Integration (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Team Management (Soft Skills)
- Strategic Guidance (Soft Skills)
- Reporting Development (Hard Skills)
- Product Ownership (Hard Skills)
25. Business Operations Manager, Northrop Grumman, Falls Church, VA
Job Summary:
- Able to build highly functional and collaborative teams.
- Build a robust succession plan and foster a great working environment.
- Develop and leverage collaborative relationships with other senior leaders throughout the organization to build credibility strong partnerships.
- Establish and sustain trusting relationships leveraging insights to effectively manage one's own responses and reactions to external factors.
- Proactively and quickly makes sense of complex issues responds effectively to complex and ambiguous situations communicates complex information simply.
- Generating innovative solutions in work situations trying different and novel ways to deal with work problems and opportunities
- Drive effective and accurate reporting for Americas leadership, including QBOs and Global Lifecycle Selling Program.
- Be the Americas Sales liaison to the GSO Digital Platforms Team and the WW Data & Analytics Office
Skills on Resume:
- Team Building (Soft Skills)
- Succession Planning (Hard Skills)
- Relationship Development (Soft Skills)
- Trust Building (Soft Skills)
- Problem Solving (Hard Skills)
- Innovation (Hard Skills)
- Reporting (Hard Skills)
- Liaison (Soft Skills)
26. Business Operations Manager, Walgreens Boots Alliance, Deerfield, IL
Job Summary:
- Partner closely with the Join and Connect leaders
- Create, deliver, and supervise their recruiting plans and goals
- Present data visually in a way that is not only insightful but engaging
- Run both local and global projects, programs, and change initiatives
- Look after a budget and provide updates and recommendations to leaders
- Provide analytical insights and recommendations increasing the health of services
- Provide strategic insight into recruiting metrics, resource capacity, and costs to ensure optimization
- Handle requests for on-demand reports and data in partnership with Business Intelligence team
- Partners closely with Professional Recruiting leaders and teams to tackle problems, improve the process
- Tell the story with data, connect people to information in a significant way, so they can make better decisions
Skills on Resume:
- Strategic Partnership (Soft Skills)
- Recruitment Management (Hard Skills)
- Data Visualization (Hard Skills)
- Project Management (Hard Skills)
- Budget Management (Hard Skills)
- Analytical Insights (Hard Skills)
- Strategic Analysis (Hard Skills)
- Reporting Coordination (Soft Skills)
27. Business Operations Manager, 3M Company, Maplewood, MN
Job Summary:
- Planning and monitoring development deliverables
- Implementing and supporting business initiative and IT development
- Creating the process for local selection inclusion
- Streamlining marketing, merchandising and supply-chain integration
- Adapting existing process and tools for the inclusion of local products
- Project management across teams and business units
- Monitoring key performance metrics initiatives to drive business growth as well as customer experience
- Creating detailed business analysis, outlining problems, opportunities, and solutions for the business
- Identifying and prioritizing technical and functional requirements
- Working with Stakeholders and Regional Process teams on creating the business case and Business Requirement Documents to support the development intake process
Skills on Resume:
- Development Planning (Hard Skills)
- Initiative Implementation (Hard Skills)
- Inclusion Process Creation (Hard Skills)
- Integration Streamlining (Hard Skills)
- Process Adaptation (Hard Skills)
- Project Management (Hard Skills)
- Performance Monitoring (Hard Skills)
- Business Analysis (Hard Skills)
28. Business Operations Manager, Dow Chemical, Midland, MI
Job Summary:
- Work with managers and directors to review requirements, schedules
- Regularly present to leadership (managers, directors and VP)
- Drive actionable insights on planning, ordering and deployment
- Create and drive process implementation and new tool development
- Analyses to obtain approval for procuring and deploying new server and network hardware
- Propose strategies on how to optimize the planning and delivery of those infrastructure requirements
- Lead the collaborative ownership, definition and creation of the entire suite of reporting for infrastructure requirements
- Work closely with finance, purchasing, asset management, approvers, and vendors to ensure orders move quickly through all phases.
- Manage risks, schedules, and stakeholders to successfully launch infrastructure programs supporting a wide array of Apple services
Skills on Resume:
- Requirement Review (Hard Skills)
- Leadership Presentation (Soft Skills)
- Insight Generation (Hard Skills)
- Process Implementation (Hard Skills)
- Procurement Analysis (Hard Skills)
- Strategic Planning (Soft Skills)
- Reporting Development (Hard Skills)
- Stakeholder Management (Soft Skills)
29. Business Operations Manager, Verizon Communications, New York, NY
Job Summary:
- Analyzing key sales KPIs to identify sales productivity trends/patterns
- Support performance management and inform decision making
- Liaising with SFDC/CRM Team for international requirements and territory set-up
- Acting as point of escalation for the sales reps back to cross-functional teams
- Providing necessary data analysis to improve business operations and sales productivity
- Supporting the VP in EMEA with his programs and special projects
- Planning activities annual, platform sales analysis, sales rep level performance, etc.
- Liaising with the EMEA VP to ensure updates and necessary communications with the sales team
- Helping reps to outline the process from initial pricing all the way through contracts and delivery for any strategic deals
- Designing, developing, and aligning to Blackboard Global Forecasting (CQ & OQ) process and driving forecasting activities for the EMEA region
Skills on Resume:
- Sales KPI Analysis (Hard Skills)
- Performance Management (Soft Skills)
- CRM Coordination (Hard Skills)
- Escalation Handling (Soft Skills)
- Data Analysis (Hard Skills)
- Program Support (Soft Skills)
- Planning and Analysis (Hard Skills)
- Communication Liaison (Soft Skills)
30. Business Operations Manager, T-Mobile, Bellevue, WA
Job Summary:
- Assist management in other strategy research and projects
- Build up the Axpo Services EMEA site (IT Center of Excellence)
- Build and maintain proactive alignment with IT team and internal stakeholders
- Translate complex ideas into specific requirements and action plans
- Ensure that the site is operated and its administrative tasks are completed
- Responsible for Accounting, legal and all other administrative tasks relevant for this site
- Ensure successful recruiting and hiring processes, as well as site expansion and employee retention
- Drive and support gift card business growth by developing and executing new initiatives/solutions
- Design merchant/partner operation strategies and explore new business models to grow the business
- Establish and maintain the relationship with payment companies, merchants or other external stakeholders and facilitate product integration and implementation
Skills on Resume:
- Strategy Research (Hard Skills)
- Site Development (Hard Skills)
- Stakeholder Alignment (Soft Skills)
- Requirements Translation (Soft Skills)
- Operations Management (Hard Skills)
- Administrative Oversight (Hard Skills)
- Recruitment Management (Hard Skills)
- Business Development (Hard Skills)