Job Summary: 

• Leading Business Process Management team
• Implementing LEAN including Asaichi, Kaizen, 5S, PDCA, Hoshin Kanri, etc.
• Mapping, reviewing, and adjusting business processes to drive improved performance
• Communicating with stakeholders and analyzing their needs on process improvements
• Organize trainings for stakeholders regarding LEAN, project management, and quality management
• Implementing ISO standards and providing auditing, and managing internal process portfolio
• Leading risk management process across the group level
• Ensuring change management principles throughout the organization
• Managing GDPR activities and project implementation
• Supporting plan and delivery of go-live activities

Skills on Resume: 

• Leadership (Soft Skills)
• LEAN Methodology (Hard Skills)
• Process Mapping and Review (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Training and Development (Soft Skills)
• ISO Standards Implementation (Hard Skills)
• Risk Management (Hard Skills)
• Change Management (Soft Skills)

Job Summary: 

• Design and implementation of the business process covering OTC (Order to Cash), ITR (Issue to Resolution) and GTM (Go-to-Market) scenarios
• Connect between business and operation departments and the IT department for the development of IT systems to support the abovementioned scenarios.
• Design and implement corporate process efficiency measurement, covering different overseas subsidiaries. 
• Help different subsidiaries to improve operation efficiency via business automation and process transparency.
• Set up a workflow for data governance and data operation.
• Ensure all tools, systems, and processes operate smoothly and are aligned with quality standards
• Take into account the needs of external and internal stakeholders and incorporate them into new initiatives and strategic plans
• Identify bottlenecks, inefficiencies, or potential for improvement in daily operations by analyzing data and processes
• Build processes for Customer Success teams that maximize the efficiency of business procedures and ensure the high satisfaction of clients

Skills on Resume: 

• Business Process Design (Hard Skills)
• Cross-functional Communication (Soft Skills)
• Process Efficiency Measurement (Hard Skills)
• Process Transparency (Hard Skills)
• Data Governance (Hard Skills)
• Quality Standards Alignment (Hard Skills)
• Stakeholder Management (Soft Skills)
• Analytical Problem-solving (Hard Skills)

Job Summary: 

• Ensure policies and procedures are maintained and updated 
• Provide several quality assurance functions, provide process management expertise to different departments
• Conduct short-term project management assignments in this field.
• Conduct periodic analysis of business data as directed by the management, director, and Business Process Transformation office.
• Provide strategic input, recommendations, and assistance in developing departmental business processes and priorities.
• Making business processes more adaptable with less cost to do so
• Automate workflows to become more efficient
• Improving customer and employee management and satisfaction rates
• Ensuring consistency and reliability of processes between departments

Skills on Resume: 

• Policy and Procedure Management (Hard Skills)
• Quality Assurance (Hard Skills)
• Process Management Expertise (Hard Skills)
• Project Management (Hard Skills)
• Data Analysis (Hard Skills)
• Strategic Input (Soft Skills)
• Workflow Automation (Hard Skills)
• Customer and Employee Management (Soft Skills)

Job Summary: 

• Identify, escalate, and recommend changes to the original scope
• Support the implementation of Signavio for PIBs
• Create the processes flowcharting/maps, applying different approaches to Business Analysis
• Apply process modeling tools and select the right process approach
• Responsible for evaluating the business processes workflow
• Map, update, and manage processes across the enterprise
• Design and architect the solutions for business process and workflow, automation and integration needs
• Understand the technology components that comprise BPM (workflow, design and simulation, analytics and reporting, and systems integration)
• Identify methodologies focused on continuously improving the process and changes we have made
• Address the ethical challenges and change impact on the organization

Skills on Resume: 

• Business Analysis (Hard Skills)
• Process Mapping (Hard Skills)
• Process Modeling Tools (Hard Skills)
• Workflow Management (Hard Skills)
• Process Evaluation (Hard Skills)
• Process Management (Hard Skills)
• Solution Architecture (Hard Skills)
• Continuous Improvement (Hard Skills)

Job Summary: 

• Lead, mentor, motivate, develop and appraise a multi-disciplined team of people
• Responsible for helping the business achieve the most from its Business Systems
• Foster an inclusive, collaborative team culture to achieve productivity and engagement
• Collaborate with, influence and drive other senior management to formulate operational improvement plans 
• Ensure all costs are controlled, reported and managed to help the organization optimize costs and benefits
• Continually review and implement efficient processes and design policies that align with the overall strategy
• Evaluate risk and lead quality assurance efforts, and ensure regulatory compliance
• Support the strategic goals of the business as a member of the Senior Leadership Team for the project.

Skills on Resume: 

• Leadership (Soft Skills)
• Business Systems Management (Hard Skills)
• Collaboration and Influence (Soft Skills)
• Cost Management (Hard Skills)
• Process Improvement (Hard Skills)
• Quality Assurance (Hard Skills)
• Strategic Support (Soft Skills)
• Communication (Soft Skills)

Job Summary: 

• Document and (re)design policies and business processes, researching and evaluating best practices 
• Ensure transparency and alignment across different functions and locations
• Focus on the entire process from beginning to end, introducing innovation and automation to improve efficiency, controls and usability
• Measure process effectiveness and efficiency by introducing the appropriate KPIs
• Identify risk areas and points for internal controls design, design and align internal controls.
• Lead the implementation and adoption of a PLM platform
• Work collaboratively across all departments of the organization to help improve the management of business processes
• Work closely with Business Owners and Tech Developers to translate global processes into specifications
• Coordinate testing, training, simulation and go-live of new processes
• Act as a super-user for proprietary CRM and ERP to provide training and coordinate power users from each functional area

Skills on Resume: 

• Policy and Process Design (Hard Skills)
• Transparency and Alignment (Soft Skills)
• Innovation and Automation (Hard Skills)
• KPI Implementation (Hard Skills)
• Risk Management (Hard Skills)
• PLM Platform Leadership (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)
• Communication (Soft Skills)

Job Summary: 

• Track and facilitate audit-finding responses and cause/corrective action plans
• Work with business process owners on controls documentation, review, testing and remediation.
• Perform and document annual walkthroughs of the company’s business controls.
• Manage and coordinate the overall SOX Business Controls process with external auditors and other parties
• Help to evaluate, monitor, and resolve findings from internal and external audits.
• Proactively provide recommendations and consulting support to Management and Associates on process analysis, risk assessment, and controls
• Understand data cycle/data flow between processes, systems, and data sources.
• Focus on the business processes, change management, training and acceptance of the project.
• Identifies key resources and creates resource plan, defines and executes the communication plan.
• Ensures that all business resources are assigned, briefed and understand the role and related responsibilities.

Skills on Resume: 

• Audit Management (Hard Skills)
• Business Process Analysis (Hard Skills)
• Control Documentation (Hard Skills)
• SOX Compliance (Hard Skills)
• Audit Resolution (Hard Skills)
• Consulting and Recommendations (Soft Skills)
• Data Flow Understanding (Hard Skills)
• Communication (Soft Skills)

Job Summary: 

• Part of the team responsible for identifying, selecting and finalizing external partners for the project through the RFQ process
• Work closely with the system integrator to enable these processes in the ERP system.
• Responsible for the implementation and beneficial use of the ERP system In the operations supply chain area
• Ensures detailed project activities are planned and executed. 
• Ensures alignment to project risks and tolerances.
• Establishes vision for business processes within their area of supply chain and operations
• Identifying in-scope/out-of-scope processes and prioritizing process areas.
• Identifies where best or standard practices should be adopted, and where company-specific processes are required.
• Owns the design of business processes within their area of responsibility.
• Creates data definitions and oversees data governance for their area of responsibility.
• Conducts testing of the ERP system to ensure the finished system complies with the process designs
• Creates end-user training materials, delivers or oversees the delivery of end-user

Skills on Resume: 

• Project Management (Hard Skills)
• Supply Chain Management (Hard Skills)
• Process Analysis and Design (Hard Skills)
• ERP System Knowledge (Hard Skills)
• Vendor Management (Hard Skills)
• Change Management (Soft Skills)
• Data Governance (Hard Skills)
• Strategic Thinking (Soft Skills)

Job Summary: 

• Ownership of (new or existing) global process/service and underlying solution/technology/platforms ensuring its objectives and success.
• Understand process/solution end to end including inputs, outputs, resources required, interaction with others, etc.
• Defines process/service vision, driving enterprise focus and reusable capabilities.
• Defines and executes approach and strategy for global processes and technology.
• Drives simplification and automation to re-imagine global existing processes, services, and solutions
• Increase agility and efficiencies, lower operation costs and reduce complexity while mitigating risk.
• Work with relevant stakeholders to evaluate business value propositions leveraging FinOps Service Delivery 
• Accountable for landing transformations with customers/users as well as into FinOps operation centers
• Accountable for risk mitigation and compliance within the process
• Governs Microsoft engineering partnership (CSEO) to design, implement and run solutions with clear success and prioritization criteria.
• Define and leverage data that will enable opportunities to drive global process efficiencies.

Skills on Resume: 

• Process Management (Hard Skills)
• End-to-End Understanding (Hard Skills)
• Visionary Leadership (Soft Skills)
• Strategic Planning (Hard Skills)
• Simplification and Automation (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Transformation Leadership (Soft Skills)
• Risk Management and Compliance (Hard Skills)

Job Summary: 

• Design the User Journey Map and E2E Process Flows
• Produce documentation at varying levels to describe the business processes
• Contribute to building the framework and catalog of business processes
• Create process development long-term vision and strategy.
• Discover what businesses need by conducting research and unveiling critical insights. 
• Implement critical changes across the organization to increase throughput and ROI.
• Manage all existing process, their changes, maturity and automation level.
• Work as a project manager to execute changes. 
• Align the team around a cohesive task roadmap.
• Design, implement and govern process KPIs and ensure alignment across the organization.
• Develop and manage process monitoring and quality management systems.
• Lead own team, partners, and internal stakeholders to ensure alignment around overall strategy and direction of the process development.

Skills on Resume: 

• Process Framework Development (Hard Skills)
• Long-Term Vision and Strategy (Hard Skills)
• Research and Insights (Hard Skills)
• Change Management (Soft Skills)
• Process Management and Automation (Hard Skills)
• Project Management (Hard Skills)
• Leadership (Soft Skills)

Job Summary: 

• Use the Business Design Framework to map and evaluate processes. 
• Design, execute, document, and update business process models and integrate with Solution Design.
• Design on behalf of the BPM team and business teams, standard to-be business process models and data structures with integration across E2E business process
• Maintain process modeling tool and update process models with respective E2E Process lead and team ready for business sign-off
• Ensures process Management (e.g. regarding scalability, and efficiency)
• Responsible for process area/process/sub-process and activity level on the BP CoE side
• Forms relationship with a virtual team of respective Business Process Owner/Manager/SME
• Monitors and analyses process performance on an ongoing basis (process mining) and consults projects
• Drive common data architecture and harmonization of data structures for E2E business processes across business units 
• Ensure suitable platforms and technologies are in place to enable efficiencies across functions

Skills on Resume: 

• Business Design Framework Proficiency (Hard Skills)
• Business Process Modeling (Hard Skills)
• Standardization Skills (Hard Skills)
• Process Management (Hard Skills)
• Responsibility and Accountability (Soft Skills)
• Relationship Building (Soft Skills)
• Performance Monitoring and Analysis (Hard Skills)
• Data Architecture (Hard Skills)

Job Summary: 

• Design reference processes for new ERP releases and approved ABP projects
• Defines business Risks within existing processes and the relevant Controls to mitigate them.
• Runs Change Impact Assessments on process changes
• Works with Change Management to ensure appropriate training materials are produced.
• Defines Test Scripts to be executed during the project.
• Responsible for identifying areas, within priority capabilities
• Work with Architecture to design low or no-code tools to improve processes, and ensure data alignment and integration.
• Work collaboratively with the Transformation Functional Leaders to ensure process maps and analysis are delivered satisfactorily.
• Support, and participate in cross-functional teams to deliver projects by designing business processes.
• Responsible and accountable for providing common AEI Process Model content aligned with Governance and design Principles within BPM Tools.
• Provide training, coaching, rules and methodology to the rest of the organization.
• Responsible for Design Authority preparation which includes process review to high standards as stated by AEI BPM Handbook and rules.

Skills on Resume: 

• ERP Process Design (Hard Skills)
• Risk Management (Hard Skills)
• Change Impact Assessment (Hard Skills)
• Training Material Development (Hard Skills)
• Test Script Development (Hard Skills)
• Process Improvement (Hard Skills)
• Process Mapping and Analysis (Hard Skills)
• BPM Tool Management (Hard Skills)

Job Summary: 

• Leading ongoing reviews of existing processes, mapping and evaluating processes
• Anticipating requirements, identifying areas for improvement and development
• Document the business processes and make sure they are in line with the strategy and organization setup
• Report and present the findings to senior stakeholders
• Run and lead interviews with key stakeholders to enrich the process documentation
• Identify the needs and wants for new solutions, systems and processes
• Conducting workshops across varied stakeholder groups to develop ideas and findings collaboratively
• Plan and execute co-creation workshops and/or interviews with stakeholders to produce the process and experience designs
• Understand digitization and customer experience strategies and apply them appropriately to optimize processes and user journeys
• Identify areas of inefficiency or user pain points and recommend business process optimization and/or CX interventions

Skills on Resume: 

• Process Mapping and Evaluation (Hard Skills)
• Analytical Thinking (Hard Skills)
• Documentation Skills (Hard Skills)
• Communication and Presentation (Soft Skills)
• Stakeholder Engagement (Soft Skills)
• Solution Identification (Hard Skills)
• Facilitation Skills (Soft Skills)
• Customer Experience (Hard Skills)

Job Summary: 

• Implement business process improvement initiatives and promote continuous improvement
• Analyze as-is business/system processes and requirements, and re-design to achieve the greatest possible benefits to the company
• Adopt re-engineering methodologies and technologies to research, evaluate, and develop change options
• Work closely with the IT Application Team, business stakeholders from various locations
• Produce project documentation including project plan, design document, requirement specification, training manuals
• Assess and reinforce business units' compliance with best practices
• Catalyzing continuous business process improvement.
• Maintain the governance and quality of all process deliverables in a centralized process map repository.
• Apply process change management practices with the understanding of and assessing the impact of the change 
• Ensuring that all changes are formally approved and acknowledged by all stakeholders affected.

Skills on Resume: 

• Business Process Improvement (Hard Skills)
• Process Analysis and Redesign (Hard Skills)
• Re-engineering Methodologies (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Project Documentation (Hard Skills)
• Compliance Management (Soft Skills)
• Continuous Improvement Advocacy (Soft Skills)
• Quality Management (Hard Skills)

Job Summary: 

• Drive process improvement and automation through cross-functional collaboration across all phases of the project lifecycle
• Prepare and deliver status updates and presentations to internal stakeholders and the executive leadership team.
• Formulate strategy, define customer needs, validate requirements and propose changes to business processes and operating models.
• Develop process improvement procedures and monitor and report on process performance and adoption across the organization.
• Formulate strategic objectives and appropriate key measurements for initiatives.
• Analyze current process standards and metrics, and identify potential roadblocks/obstacles and escalate issues
• Provide solutions for improvements, updating and maintaining documentation on process improvements and performance.
• Perform data gathering, root cause analysis, demand analysis and performance trending to develop appropriate process control changes.
• Analyze and document dependencies between new and existing processes and identify opportunities for improvements.
• Serve as a change agent for transitioning business stakeholders to new ways of working.
• Provide education and training on changes, updates, and improvements for guidelines, processes, and procedures to stakeholders and management.

Skills on Resume: 

• Cross-functional Collaboration (Soft Skills)
• Communication and Presentation (Soft Skills)
• Strategic Thinking (Soft Skills)
• Process Improvement Expertise (Hard Skills)
• Strategic Objective Setting (Soft Skills)
• Analytical Thinking (Hard Skills)
• Documentation Management (Hard Skills)
• Root Cause Analysis (Hard Skills)

Job Summary: 

• Analyzes business and technical processes to formulate and develop new and modified business information processing systems for the global technical service business.
• Represents the technical service business to define requirements and business cases for the technology developments.
• Coordinates with business and technology teams, ascertaining system requirements
• Requires knowledge of computer system capabilities, business processes, and workflow.
• Identify and lead value improvement, waste elimination and problem-solution projects that drive company performance improvements.
• Coordinate and initiate lean projects, and conduct interviews and facilitate workshops with business stakeholders      
• Perform general engineering tasks, including updating standards, performing time studies, documenting processes, and creating and approving change requests.
• Analyzes process, product, material or equipment specifications and performance requirements 
• Demonstrates good working knowledge and application of PFMEAs, validation, quality and associated regulatory requirements. 
• Responsible for managing assigned NCEPs and CAPAs.
• Independently performs the design, improvement and testing of capable processes and systems.

Skills on Resume: 

• Business Process Analysis (Hard Skills)
• Requirement Definition (Hard Skills)
• Cross-Functional Coordination (Soft Skills)
• Technical Knowledge (Hard Skills)
• Continuous Improvement (Soft Skills)
• Lean Project Management (Soft Skills)
• Engineering Tasks (Hard Skills)
• Regulatory Compliance (Hard Skills)

Job Summary: 

• Translate strategic thinking and planning into clear and well-defined governance and processes
• Champion adoption of those processes and measure success.
• Partner with local and global functions, including but not limited to Access, Finance, Customer Operations and Commercial 
• Understand the implications of initiatives on systems, reporting and operational processes within Alexion and external partners.
• Identify, implement, manage, and optimize program/initiative processes and proactively suggest necessary changes/improvements
• Assess resource/workload capacity through the process flow 
• Proactively suggest solutions to key local needs and critical success factors to secure optimal activities, resources, and proper budget allocation
• Support the impacted functions with ongoing management and monitoring, through KPIs and other analytical tools
• Support all users in Canada with flawless system access and full training on all relevant functionalities
• Assume control of the local 1st level support and escalate/involve local SME to support processes, monitoring and reporting
• Provide clear instructions on local reporting needs and requirements from other stakeholder functions for KPIs and metrics

Skills on Resume: 

• Stakeholder Management (Soft Skills)
• Analytical Skills (Hard Skills)
• Proactive Thinking (Soft Skills)
• Strategic Planning (Hard Skills)
• Project Management (Hard Skills)
• Technical Proficiency (Hard Skills)
• Data Analysis and Reporting (Hard Skills)
• Adaptability and Flexibility (Soft Skills)

Job Summary: 

• Responsible for the evaluation of existing Business Processes
• Determine and document new business processes and process improvements in coordination with the relevant businesses
• Responsible for the successful implementation of new business processes in coordination with internal stakeholders
• Analysis and monitoring of new processes against expected outcomes
• Provide detailed reporting for new business processes to enable post-implementation reviews
• Create and maintain documentation and manuals to support embedding business processes
• Present analysis, solutions and business cases for new business processes
• Deliver ad hoc reports in line with local specificities and needs, and drive objective evidence-based decision-making
• Develops project plans with key stakeholders and supports successful execution
• Ensuring appropriate communication and escalation to relevant stakeholders
• Establish cadence, and agenda, and capture actions or knowledge with appropriate follow-up
• Manage and monitor all defined projects, including monitoring the adherence of claims to Contracts and agreements, engaging Access, Patient Support and external Vendor 
• Facilitate reconciliation to support invoices submitted to Finance

Skills on Resume: 

• Business Process Evaluation (Hard Skills)
• Process Documentation (Hard Skills)
• Stakeholder Coordination (Soft Skills)
• Process Analysis and Monitoring (Hard Skills)
• Reporting and Documentation (Hard Skills)
• Presentation and Communication (Soft Skills)
• Project Management (Hard Skills)
• Reconciliation and Invoicing (Hard Skills)

Job Summary: 

• Design and Document Business Processes, to ensure requirements from all stakeholders are met
• Gather feedback on existing processes from stakeholders
• Work closely with automation teams to build scalable solutions
• Train users and drive adoption for the processes released
• Develop validation rules to ensure that the process followed by teams across the region
• Conduct user acceptance tests and work with key stakeholders on the adoption of new processes
• Measure the impact of new processes and measure the productivity improvement metrics
• Ensure data integrity for all business processes within third-party solutions
• Support stakeholders to monitor business metrics through the creation of reports and dashboards

Skills on Resume: 

• Business Process Design (Hard Skills)
• Stakeholder Feedback Gathering (Soft Skills)
• Collaboration (Soft Skills)
• User Training and Adoption (Soft Skills)
• Validation Rule Development (Hard Skills)
• User Acceptance Testing (Hard Skills)
• Productivity Metrics (Hard Skills)
• Data Integrity Management (Hard Skills)

Job Summary: 

• Develop and document end-to-end processes and process-related artifacts
• Set documentation standards and establish documentation management/controls
• Work with different teams to understand process flows and be able to convert them into formal procedural document
• Coordinate process changes with BP owners to ensure documentation and workflows are continually up to date
• Conduct quality assurance checks or reviews to ensure process adherence on the ground
• Responsible for the review, monitoring, control, and adherence of the processes in compliance with the established standards
• Responsible for troubleshooting any issue during the cutover and hypercare period for the Integration objects. 
• Conducts performance tuning and capacity planning for integration platforms to achieve scalability and availability of the solution.
• Work with Enterprise architects to define the IT strategies and set up the Medtronic organization standards with Integration best practices and tools/processes.
• Responsible for reviewing different modules for quality assurance, security & data privacy and checking compliance with application standards and SLAs. 

Skills on Resume: 

• Process Documentation (Hard Skills)
• Documentation Management (Hard Skills)
• Process Analysis (Hard Skills)
• Change Management (Soft Skills)
• Quality Assurance (Hard Skills)
• Process Compliance (Hard Skills)
• Troubleshooting (Hard Skills)
• Integration Platform Management (Hard Skills)

Job Summary: 

• Develop, implement, and maintain global audit practice standards and methodology for risk assessment, audit plan development, and project execution
• Assign audit staff, leads, and project managers to audits in a frequently changing environment
• Ensuring proper staffing to meet business needs, meet audit plan commitments, and support audit team development
• Partner with audit management and peers on resource needs based on the audit plan and advise on additional resources
• Manage ongoing updates to the Internal Audit software tool
• Manage visibility and reporting of all audit plan changes in support of the Audit Committee's quarterly reporting cycle
• Educate and train internal audit team members on industry practices and operational guidelines
• Enable Internal Audit’s efficiency, scale, simplification, risk mitigation, and compliance.
• Coordinate with the SAS Technology team for any data and/or technology needs.
• Proactively review operational audit processes and formalize them into efficient and effective internal audit practices
• Research outside industry best practices to improve the effectiveness of internal audit programs and practices

Skills on Resume: 

• Audit Methodology Development (Hard Skills)
• Leadership (Soft Skills)
• Resource Management (Hard Skills)
• Software Tool Management (Hard Skills)
• Communication (Soft Skills)
• Training and Education (Soft Skills)
• Process Improvement (Hard Skills)
• Technology Coordination (Hard Skills)

Job Summary: 

• Document, improve and maintain the end-to-end processes with key stakeholders
• Seek improvements in work processes and develop change requests and raise them with the change process
• Testing and approving changes, and participating in application development projects
• Follow-up on process compliance (focusing on system flow)
• Support Application Operation vendor with functional expertise within the areas of Incident, Problem and Change handling
• Develop and conduct super user and end-user training
• Act as a data steward or co-ordinate with data stewards to ensure improved data quality
• Secure correct user roles and access rights
• Develop, follow up and report on process related KPI’s
• Benchmark process efficiency across countries and regions

Skills on Resume: 

• Process Documentation (Hard Skills)
• Change Management (Hard Skills)
• Quality Assurance (Hard Skills)
• Compliance Monitoring (Hard Skills)
• Vendor Management (Hard Skills)
• Training and Development (Hard Skills)
• Data Management (Hard Skills)
• Access Control (Hard Skills)

Job Summary: 

• Responsible for integration design and architecture for integration projects and programs with limited oversight from the manager.
• Contributes to defining the direction for new products, processes, standards, or operational plans
• Working on proof of concept, proof of technology, and solution selection process to evaluate and recommend the right toolsets and capabilities.
• Responsible for integration design and architecture for integration projects and programs with limited oversight from the manager.
• Defining the direction for new products, processes, standards, or operational plans based on business strategy with a significant impact on work group results.
• Manage large projects or programs that span within or outside of the immediate job area for solution expertise in integration services and APIs.
• Work with Business Analysts, Process Owners, Project Managers and other stakeholders 
• Define the scope and architecting high-level design for the overall project.
• Obtain a detailed understanding of business operations and bring the IT vision and goals to business stakeholders
• Assembles and collaborates alongside subject matter experts across teams, to troubleshoot, resolve, and prevent issues.
• Create project documentation like high-level designs, project planning, design patterns, and non-functional requirements 
• Follow best practices of architecture and design, and involves in mentoring and coaching other team members.

Skills on Resume: 

• Integration Design and Architecture (Hard Skills)
• Strategic Thinking (Soft Skills)
• Technical Evaluation (Hard Skills)
• Project and Program Management (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Business Acumen (Soft Skills)
• Troubleshooting (Hard Skills)
• Documentation and Best Practices (Hard Skills)

Job Summary: 

• Manage staffing requirements for the Process Excellence team (recruitment, hiring, competency assessments, disciplinary or corrective actions, terminations of employment)
• Mentor others in the Process Excellence team to ensure appropriate levels of competency
• Oversee staff development by training and guiding staff in specific technical areas of expertise, and provide input on staff performance.
• Oversee and execute all aspects of business analysis for the Compliance Services business unit
• Create KPIs for all team functions, measure the performance of the team against those KPIs
• Take concrete steps to continuously improve team performance and efficiency over time.
• Develop and maintain business and technical processes per client and operational input
• Manage change control process for Compliance Service software applications
• Document client workflow change requests and participate in project management teams 
• Ensure the correct changes are made to business processes or software systems to support those client change requests.
• Manage computer system validation activities to ensure Business Transformation acquired software meets global regulatory specifications.

Skills on Resume: 

• Human Resource Management (Hard Skills)
• Mentorship (Soft Skills)
• Training and Development (Hard Skills)
• Business Analysis (Hard Skills)
• Performance Measurement (Hard Skills)
• Continuous Improvement (Soft Skills)
• Process Management (Hard Skills)
• Change Management (Hard Skills)

Job Summary: 

• Ensuring that the design of the end-to-end process meets business outcomes and is delivered within the program to time, scope and quality.
• Involvement in the User Acceptance Testing support, following up on defects and questions raised by users 
• Support the Business Process team in reconciliations of data migration.
• Involvement in the Parallel Run of current and new BPC and reconciliation of numbers.
• Support in managing stakeholder relationships and building strong networks.
• Work with other workstreams, systems and functional areas at relevant touchpoints, to ensure that the end-to-end processes meet business needs.
• Responsible for supporting the BPL in ensuring the successful deployment
• Understand data landscape and any cleanse or enhancement requirements to ensure that the current BPC remains functional
• Involvement in User Acceptance Testing scenarios for the consolidation workstream
• Provide Early Life Support to users after going live, monitoring transactions in S/4 to ensure the system is operating 

Skills on Resume: 

• Process Design (Hard Skills)
• User Acceptance Testing Support (Hard Skills)
• Data Migration Reconciliation (Hard Skills)
• Parallel Run Management (Hard Skills)
• Stakeholder Management (Soft Skills)
• Cross-functional Collaboration (Soft Skills)
• Deployment Support (Soft Skills)
• Data Management (Hard Skills)