Job Summary: 

• Utilize industry and technical knowledge, stakeholder input, and financial and operational analysis 
• Identify productivity and cost-saving opportunities, including prioritization and organization of simultaneous workflow duties, automation, and outsourcing
• Streamline both internal and external customer (borrowers) interactions in all phases of the customer journey from the initial loan application process
• Apply Lean Six Sigma principles in finding root causes and eliminating waste in a process by interviewing stakeholders and plotting business processes
• Analyze data to understand the current workflow and optimize the process for all parties impacted. 
• Partner with the UX Design team and development team to initiate and lead the identified changes. 
• Provide detailed communication and documentation to all stakeholders and the executive team. 
• Identify continuous improvement needs for department functions, and determine the scope of each project
• Ensure resources and execution, and conduct effectiveness reviews in coordination with managers. 
• Ensure functions related to the field of expertise are operating on the most effective, accurate, and timely basis

Skills on Resume: 

• Industry and Technical Knowledge (Hard Skills)
• Analytical Skills (Hard Skills)
• Process Improvement Methodologies (Hard Skills)
• Project Management (Hard Skills)
• Customer Experience Enhancement (Soft Skills)
• Documentation (Soft Skills)
• Strategic Thinking (Soft Skills)
• Resource Evaluation (Soft Skills)

Job Summary: 

• Implement tracking, data analysis, reporting, and process improvement initiatives. 
• Establish productivity measurements, and establish and track metrics for the department. 
• Work cross-functionally to drive change, developing strong and effective internal and external relationships with stakeholders. 
• Completing regular and ad hoc data collection and analysis 
• Summarize the results of the analysis in clear written communications for leadership review. 
• Investigate and coordinate external support resources and solutions to support improvement strategies
• Develop strong internal and external relationships with stakeholders to help drive change. 
• Serve as a key resource and a subject matter expert for operational processes. 
• Follow up and communicate with relevant stakeholders, providing meaningful advice, consultation, and information. 

Skills on Resume: 

• Data Analysis (Hard Skills)
• Reporting (Hard Skills)
• Process Improvement (Hard Skills)
• Metric Establishment and Tracking (Hard Skills)
• Cross-functional Collaboration (Soft Skills)
• Project Management (Hard Skills)
• Stakeholder Management (Soft Skills)
• Subject Matter Expertise (Hard Skills)

Job Summary: 

• Oversee and coordinate the maintenance and sustainment of EBMS systems
• Draft EBMS documents and Standard Operating Procedures
• Prepare white papers, SOPs, plans, briefings, and additional materials and documentation
• Oversee the developers’ activities to ensure work performed is directly aligned with established requirements
• Monitor risk management system by identifying, capturing, mitigating, and reporting risks
• Provide analysis and recommendations to the EBMS Project Managers regarding interpretation and clarification of functional requirements
• Assist with the overall management of the medical device
• Monitor project milestones and critical activities to support sustainment, upgrade and adapt to any new requirements identified by stakeholders
• Manage and facilitate meetings to support program efforts and communicate project status with key stakeholders

Skills on Resume: 

• Sustainment Oversight (Hard Skills)
• Document Drafting (Hard Skills)
• Technical Oversight (Hard Skills)
• Risk Management (Hard Skills)
• Functional Analysis (Hard Skills)
• Medical Device Management (Hard Skills)
• Milestone Tracking (Hard Skills)
• Stakeholder Communication (Soft Skills)

Job Summary: 

• Perform detailed quantitative/qualitative analysis work and draw meaningful insights from the findings
• Work effectively with Subject Matter Experts (SME) to cultivate successful partnerships
• Provide project and program management support across the lifecycle of projects
• Effectively communicate to a variety of audiences from executive stakeholders to peers
• Create exceptionally detailed current and future state process flows
• Evaluate requirements to validate intended functionality and design
• Solicit feedback from stakeholders and end-users, and ensure solutions meet business needs and requirements
• Document detailed test plans, perform functional testing and help facilitate user acceptance testing

Skills on Resume: 

• Analytical Skills (Hard Skills)
• Stakeholder Management (Soft Skills)
• Project Management (Hard Skills)
• Communication Skills (Soft Skills)
• Process Mapping (Hard Skills)
• Requirements Evaluation (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Quality Assurance (Hard Skills)

Job Summary: 

• Accountable for leading Process improvement projects utilizing methodologies and principles from Lean and/or Six Sigma (LSS).
• Transform processes to improve overall customer experience and increase process efficiency and/or effectiveness.
• Drive measurable end-to-end process improvement that improves STP, SLA adherence, Capacity, and Customer Experience.
• Serve as an agent of change, representing the GWAM Biz Ops, Continuous Improvement team to key project stakeholders within GWAM.
• Actively engage GWAM process owners ensuring open lines of communication and all barriers to change are removed.
• Coach and mentor stakeholders through the foundational principles of problem-solving
• Support the AVP, Continuous Improvement building a robust project pipeline
• Work closely with Customer Experience teams, Analytics teams, and Risk Management 
• Gather data needed for fact-based improvement recommendations 
• Defining end-state process metrics that will objectively demonstrate benefits have been obtained.

Skills on Resume: 

• Six Sigma Methodologies (Hard Skills)
• Process Transformation (Hard Skills)
• Project Management (Hard Skills)
• Change Management (Soft Skills)
• Stakeholder Engagement (Soft Skills)
• Coaching and Mentoring (Soft Skills)
• Pipeline Development (Soft Skills)
• Cross-functional Collaboration (Soft Skills)

Job Summary: 

• Analyze customers' Accounts Payable processes and other related business processes, such as Purchasing, Accounting, and Budgeting
• Map customer's business processes to the appropriate Palette Product modules, workflows, functions and configuration possibilities
• Propose customer process improvements that are possible to implement with Palette's applications
• Take part in and support customer implementation projects and the startup of Palette applications
• Train personnel, customers and partners, in the usage of the Palette applications
• Maintain and improve training documentation, perform functional testing and train customer testers
• Take part in customer and partner support requests, purchases and Accounts Payable business processes
• Procure to Pay (P2P) solutions and/or ERP solutions

Skills on Resume: 

• Business Process Analysis (Hard Skills)
• Product Mapping (Hard Skills)
• Process Improvement (Hard Skills)
• Project Management Support (Hard Skills)
• Training and Documentation (Soft Skills)
• Functional Testing (Hard Skills)
• Customer Support (Soft Skills)
• P2P and ERP Solutions (Hard Skills)

Job Summary: 

• Conducts proactive and consistent research to identify process automation/improvement opportunities 
• Analyzes and develops solutions that facilitate process standardization, continuous productivity and quality improvement.
• Oversees and reviews the deliverables of process designers during process elaboration.
• Assess and decide which methodology to apply and the tools and techniques to utilize to effectively lead each process improvement project.
• Leads charter development, stakeholder analysis, process design, improvement solutions, testing, and implementation plans
• Designs and collaborates (with Finance) to track metrics and key performance indicators for each process automation/improvement project.
• Manages relationships with mid-level business partners and sponsors 
• Help business partners and sponsors understand business cases and foster a culture of continuous improvement across the enterprise

Skills on Resume: 

• Research Skills (Hard Skills)
• Analytical Skills (Hard Skills)
• Leadership Skills (Soft Skills)
• Decision-Making Skills (Hard Skills)
• Project Management Skills (Hard Skills)
• Metric Tracking (Hard Skills)
• Relationship Management Skills (Soft Skills)
• Communication Skills (Soft Skills)

Job Summary: 

• Deliver Business Group and Industrial Segment Financial Targets.
• Be a Finance Consultant to the Order Fulfillment Manager and a Business Partner to the Controller in delivering committed financial goals
• Active engagement with OF in the 7x7X program and to develop business strategies that drive gross margin improvement and Operational Excellence
• Proactive collaboration with COE and IST Finance Analysts for in-depth and consolidated business group financial analytics.
• Capital Allocation Optimization via close monitoring and discipline in Expense Management, Headcount and Capex.
• Independently Handle all Order Fulfillment month-end activities such as revenue recognition booking, inventory and COS accruals to ensure Compliance.
• Partner with the Cost Accounting team and engage in semi-annual standard cost setting.
• Support controller and OF in the 3-year strategic planning (SPR) and annual financial planning (PLAN)
• Participate actively and/or lead some Finance Initiated Improvement Projects.
• Provide support on NPI/Product Transfer and project ROI analysis.
• Be a Mentor and Share Business Knowledge and Insight with Peers for Employee Growth

Skills on Resume: 

• Financial Analysis (Hard Skills)
• Partnership Skills (Soft Skills)
• Business Strategy Development (Hard Skills)
• Financial Analytics (Hard Skills)
• Capital Allocation (Hard Skills)
• Month-end Activities Management (Hard Skills)
• Cost Accounting and Planning (Hard Skills)
• Leadership (Soft Skills)

Job Summary: 

• Work with clients to optimize the use of the APS product suite based on their business requirements
• Support clients through the change management process
• Work with internal APS Teams to understand prospect/client requirements and assist with designing and presenting relevant solutions
• Project planning, coordination and execution of client-focused projects from sales handover through to post-implementation review and sign-off
• Scoping and quoting ad-hoc client requirements including management of the project through to sign-off and invoicing
• Responsible for Software Installation and Implementation of the APS Suit, APS Product training and Onsite troubleshooting
• Administrative responsibilities required to ensure all internal APS systems are updated in line with Client success team requirements
• Lead business development with new and existing customers
• Utilizing a broad knowledge of process improvement methodologies like Data Analytics to deliver added business value for customers
• Participate in management-facing activities and preparation of written reports and customer presentations
• Conducting required research, process documentation and analysis, and some data gathering and analysis in support of customer engagements

Skills on Resume: 

• Client Relationship Management (Soft Skills)
• Change Management (Soft Skills)
• Solution Design (Hard Skills)
• Project Management (Hard Skills)
• Scoping and Quoting (Hard Skills)
• Technical Implementation (Hard Skills)
• Administrative Proficiency (Hard Skills)
• Business Development (Soft Skills)

Job Summary: 

• Developing and realizing business and IT strategies within the Travel and Transportation Industries
• Creating and evaluating innovative and digital business scenarios for customers to compete in the new digital economy
• Preparing investment decisions based on business case examinations
• Transform classical business to new agile business models
• Supporting strategic customers and large transformation initiatives constantly
• Provide operations management in assisting with the build and deployment of the enterprise system.
• Collect and distribute user input and feedback, and perform functional user testing of the system
• Apply Agile methodology, use Jira, and assist with dev ops and configuration management.

Skills on Resume: 

• IT Strategy Development (Hard Skills)
• Digital Business Scenario (Hard Skills)
• Business Case Examination (Hard Skills)
• Agile Business Model Transformation (Hard Skills)
• Strategic Customer Support (Soft Skills)
• Operations Management (Hard Skills)
• Feedback Management (Soft Skills)
• Agile Methodology (Hard Skills)

Job Summary: 

• Provide PE Governance and approval of changes to all related system rules/tables/parameters for all Business Units/Channels/Functions
• Create in-depth problem analysis, resolution, guidance and communication where problems arise with systems
• Initial validation, analysis and solution proposal of small change requests from National Sales Organizations (NSOs) 
• Ensuring that these are well understood and quantified in line with business direction, return on investment and change request budget constraints
• Influence and advice stakeholders in decision-making regarding the design of business processes
• Build and maintain a network of stakeholders, to create support for the process solution
• Responsible for  supplier management for EDI applications
• Manage competing cross-functional interests effectively and assist others in change adoption and acceptance        
• Ensures relevant stakeholders remain informed, engaged and committed  
• Develop and support a community of NSO experts to enable them to provide support between NSOs and share best practices    

Skills on Resume: 

• Change Management (Hard Skills)
• Problem Analysis and Resolution (Hard Skills)
• Change Request Management (Hard Skills)
• Stakeholder Management (Soft Skills)
• Networking and Relationship Building (Soft Skills)
• Supplier Management (Hard Skills)
• Cross-functional Collaboration (Soft Skills)
• Communication and Engagement (Soft Skills)

Job Summary: 

• Provide business partnerships to senior executives and business unit managers including financial reviews, business case development, and strategic project identification
• Manage both tactical and strategic projects throughout various areas of the business to deliver incremental revenue, cost/expense reductions, and working capital optimization
• To be a change agent driving cultural change focused on the success of business and its customers
• Supports the identification and evaluation of the organization's risk areas to identify process improvement opportunities
• Lead team in conducting meetings, reviewing documents, developing, and administering surveys
• Composing reports and project plans, completing Six Sigma projects, and coaching functional areas to meet Business Process and McKesson financial metrics
• Monitors and communicates the results of process improvement projects/ initiatives to management and the Executive Leadership Team
• Develops and maintains productive customer, staff, and management relationships through individual contacts and group meetings
• Identify gaps in (organizational) competencies and capabilities, through analysis of the usage of processes, methodologies and technologies
• Provide support and guidance to NSO Experts and the Central team for Top Priority escalations related to all systems

Skills on Resume: 

• Business Partnership Development (Hard Skills)
• Project Management (Hard Skills)
• Change Management (Soft Skills)
• Risk Management (Hard Skills)
• Leadership (Soft Skills)
• Analytical and Reporting Skills (Hard Skills)
• Stakeholder Management (Soft Skills)
• Gap Analysis and Support (Hard Skills)

Job Summary: 

• Map and analyze current business processes, and identify relevant data points to be gathered and analyzed
• Identify bottlenecks and opportunities for efficiency improvement/cost savings through process modeling
• Create reports based on key financial and business objective data points and present the findings to executive management
• Assist with pre-sales support of Discovery opportunities, and the Sales team with developing Statement of Work documents
• Function as the project lead in client Discovery activities, providing guidance and direction to the Consultant and Area Resources
• Attain quarterly targets for Consulting Services' resource utilization, and support the harmonization of processes across the NSOs. 
• Document any changes and/or create training guides and communicate these to the relevant stakeholders.
• Guide relevant expert user communities on how technology platforms can be utilized in the most effective and productive way
• Identify new solution opportunities based on client feedback, industry analysis, and new features incorporated into existing offerings
• Attain profitable engagements as defined by the services fee and Change Control methodology presented in the Statement of Work
• Work closely with other members of the Professional Services team to develop a portfolio of packages and services that drive Ricoh's core business strategy

Skills on Resume: 

• Business Process Mapping (Hard Skills)
• Process Modeling (Hard Skills)
• Financial and Business Reporting (Hard Skills)
• Pre-sales Support (Hard Skills)
• Project Leadership (Soft Skills)
• Resource Utilization Management (Soft Skills)
• Documentation and Training (Soft Skills)
• Technology Utilization Guidance (Soft Skills)

Job Summary: 

• Owns the assessment and analysis of various Commercial Insurance Projects, and evaluates alternatives and external training.
• Aids in the provisioning and management of resource and customer access to specific applications owned and managed by the Commercial Product Services team.
• Assists with key project initiatives and participates in the gathering and defining of process needs, and system requirements.           
• Aid in the facilitation of user acceptance testing for any system improvement supported by Commercial Product Services.
• Collaborates with key business partners and stakeholders across the Commercial organization to further understand key pain points and identify potential improvement initiatives
• Assist with troubleshooting technical issues including submitting help desk tickets, monitoring status and ensuring testing and solution is complete.
• Develop and oversee process-related training programs including creating a workflow, job aids, training materials and presentations
• Triage and assess potential automation opportunities for the level of effort and payback to implement.
• Influence and drive prioritizing of business/IT process automation efforts across the enterprise and communicate to customers the “why” of where their project falls in that priority.
• Work with teams in the identification of business requirements, functional design, process design, prototyping, testing, training, and defining support procedures.

Skills on Resume: 

• Project Management Skills (Hard Skills)
• Technical Proficiency (Hard Skills)
• Communication Skills (Soft Skills)
• Training and Development (Hard Skills)
• Problem-Solving Abilities (Hard Skills)
• Analytical Thinking (Hard Skills)
• Attention to Detail (Soft Skills)
• Influencing Skills (Soft Skills)

Job Summary: 

• Educate business users and IT teams responsible for managing and operating processes on the need for efficient standardized processes and how automation can help their organization.
• Partner with the business/IT teams to reengineer processes to improve automation potential and recommend approaches/strategies.
• Collection and documentation of business requirements for project and process improvement/automation efforts.
• Facilitate the configuration of test/dev environments and provisioning of permissions
• Document plan and assist/coordinate in the testing of automated business processes
• Document procedures (as-is and to-be automated) to present process designs to stakeholders for discussion.
• Conduct analyses of existing business processes and participate in the development and support of process changes for complex technology automation projects.
• Meet with end users, observe processes in action and collaborate with the key stakeholders of projects.
• Lead process redesign and automation workshops to benefit customer education
• Monitor, measure, and provide feedback on process performance.
• Create workflows through flow designer and/or IT Services through Catalog Builder or other capabilities
• Drive projects that improve operational excellence, and efficiency and improve customer satisfaction.

Skills on Resume: 

• Communication Skills (Soft Skills)
• Process Improvement and Reengineering (Hard Skills)
• Requirement Gathering (Hard Skills)
• Technical Proficiency (Hard Skills)
• Testing and Quality Assurance (Hard Skills)
• Process Analysis (Hard Skills)
• Stakeholder Management (Soft Skills)
• Leadership (Soft Skills)

Job Summary: 

• Support the development procedures of the WIRe staff to prepare materials for presentation to senior managers or external Federal entities.
• Work closely with other contractor communication, marketing, and graphics team
• Document and support the group’s requirements, and coordinate with the staff manager to prioritize requirements.
• Assess and validate WIRe and communication requirements for the federal government client.
• Provide content management support for the federal government client.
• Document and support production, customer engagement, and content development process
• Provide support to the Data Flow initiative to help the WIRe better capture and document activities, dependencies, and partnering organizations
• Assist in the preparation of business proposals and presentations
• Supporting firm activity in new business, developing Intellectual Property, and other internal initiatives.

Skills on Resume: 

• Development Procedures Support (Hard Skills)
• Collaboration Skills (Soft Skills)
• Documentation Skills (Hard Skills)
• Requirements Assessment (Hard Skills)
• Content Management (Hard Skills)
• Process Documentation (Hard Skills)
• Data Flow Management (Hard Skills)
• Proposal Assistance (Hard Skills)

Job Summary: 

• Work closely with clients and the business to identify and analyze core business processes and workflows
• Facilitate workshops with SMEs to research processes, collect data, analyze information
• Document processes and workflows, generate reports and share necessary information with appropriate stakeholders.
• Facilitate process workflow modeling to identify possible process improvements, automation capabilities, and clearly defined end-to-end use cases.
• Researching and analyzing data to identify key organizational strategic themes
• Developing and managing multiple instruments (surveys, focus groups, etc.) to collect both internal and external (public) feedback on organizational strategic themes
• Working with cross-functional teams and consultants to develop a comprehensive suite of initiatives to address key organizational strategic themes
• Planning and helping to facilitate public meetings with elected officials.

Skills on Resume: 

• Business Process Analysis (Hard Skills)
• Facilitation Skills (Soft Skills)
• Documentation (Hard Skills)
• Process Workflow Modeling (Hard Skills)
• Data Analysis (Hard Skills)
• Survey Design and Management (Hard Skills)
• Cross-functional Collaboration (Soft Skills)
• Meeting Facilitation (Soft Skills)

Job Summary: 

• Understand and incorporate the quality, cost and service goals of the organization.
• Develop and utilize mechanisms to track best practices/ lessons learned to leverage into future business process improvement initiatives.
• Meet with internal clients to understand and assess business/operational needs as well as technical and other requirements
• Act as a change agent to lead, facilitate, and manage change across the organization.
• Trend and analyze existing processes, procedures, and workflows.
• Develop solutions to the problems posed by the effort, using approaches such as benchmarking, data analysis, etc.
• Help to mentor and develop staff, and provide industry knowledge to projects.
• Understand, analyze, and structure undefined, complex, and politically sensitive projects.
• Identify and track project issues, resolving issues and escalating
• Develop detailed process flows of existing processes as well as proposed processes using process flowcharting software
• Responsible for designing and implementing business process improvement efforts.

Skills on Resume: 

• Strategic Thinking (Soft Skills)
• Continuous Improvement (Hard Skills)
• Stakeholder Management (Soft Skills)
• Change Management (Soft Skills)
• Analytical Skills (Hard Skills)
• Problem-Solving (Hard Skills)
• Leadership and Mentoring (Soft Skills)
• Project Management (Hard Skills)

Job Summary: 

• Recommend and implement new policies, procedures, and strategies to streamline workflow
• Balance a shifting workload and effectively deal with ambiguous circumstances while ensuring timely documentation.
• Gather, analyze, and interpret data and incorporate it appropriately into action plans.
• Maintain accountability for ongoing self-development/knowledge acquisition activities.
• Actively share knowledge with team members and employees across the organization.
• Design, prepare, and lead/facilitate productive meetings with effective content presentations, facilitation tools, and discussion materials.
• Assign work to departmental business analysts and business process consultants.
• Develop and directly oversee the timely creation of reports, presentations, and related materials.
• Prepare and present project status reports to appropriate stakeholders.
• Analyze the impact of potential changes on existing processes and organizational structures.
• Ensure that the most appropriate and efficient tools and techniques are selected and applied following project scope and time constraints.

Skills on Resume: 

• Policy Development (Hard Skills)
• Time Management (Soft Skills)
• Data Analysis and Interpretation (Hard Skills)
• Continuous Learning (Soft Skills)
• Knowledge Sharing (Soft Skills)
• Delegation and Supervision (Hard Skills)
• Presentation (Hard Skills)

Job Summary: 

• Set up a framework to assess all company processes
• Assess the existing workflows, identify shortcomings and define improved workflows
• Include all process stakeholders when defining new workflows
• Integrate KPI and reporting requirements in new workflows
• Participate in the development of new tools and resources.
• Document new processes to a level of detail that allows implementation
• Collaborate and track progress with various teams during the integration stage
• Uses a variety of tools to achieve successful outcomes (interviews, group workshops, shadowing, etc.)
• Maintain and adhere to a professional development plan including appropriate certifications, etc.
• Collect and present accurate, timely data to display the results of process improvement efforts.
• Direct and execute creative analytic approaches, create new or adapt existing analytical methods and tools to solve problems.

Skills on Resume: 

• Framework Setup (Hard Skills)
• Workflow Analysis and Optimization (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• KPI Integration and Reporting (Hard Skills)
• Tool and Resource Development (Hard Skills)
• Process Documentation (Hard Skills)
• Project Collaboration and Tracking (Soft Skills)
• Data Presentation (Hard Skills)

Job Summary: 

• Develop an enterprise-wide view of the business with an appreciation for the strategy, technologies, and processes.
• Lead and/or participate in cross-functional improvement initiatives from project initiation and planning, execution, monitoring/control to project closure. 
• Supporting communication within the project teams and status updates on actions and deliverables to leadership.
• Develops and updates business processes, policies, and procedures to identify and implement best practices around areas
• Responsible for the design of new data integrations to support new and existing processes.
• Define, analyze, and update business processes and procedures to streamline end-to-end business processes.
• Conduct analyses to investigate new, merging, or ongoing operational procedures and systems.
• Provide subject matter expertise for key business systems/projects needed to support approved internal projects.
• Being the point-of-contact for change management associated with assigned tools, reports, and processes once implemented.
• Liaise with other organizations such as Sales, R&D, HR, Finance, Accounting, 3rd Party Vendors, etc.

Skills on Resume: 

• Business Acumen (Hard Skills)
• Project Management (Hard Skills)
• Communication (Soft Skills)
• Process Improvement (Hard Skills)
• Data Integration (Hard Skills)
• Analytical Skills (Hard Skills)
• Subject Matter Expertise (Hard Skills)
• Stakeholder Management (Soft Skills)

Job Summary: 

• Design, build, and maintain operational reports focused on KPIs and trend analysis
• Perform analytics to identify the best operational processes based on current and historical data
• Present analyses and interpretations of operational and business processes to leadership
• Develop and interpret reports that lead to actionable approaches by multiple areas of the business
• Develop innovative ways to address operational processes and identify opportunities for improvements
• Lead operational improvement projects, collaborating with stakeholders across the business
• Responsible for performing research and ad hoc analysis for management
• Lead and/or support the development and delivery of training on key processes, policies, and procedures
• Contribute to team discussions by presenting ideas, sharing knowledge and exploring opportunities to gain efficiencies

Skills on Resume: 

• Data Analysis and Reporting (Hard Skills)
• Analytical Skills (Hard Skills)
• Communication Skills (Soft Skills)
• Problem-Solving (Hard Skills)
• Project Management (Hard Skills)
• Research and Analysis (Hard Skills)
• Training and Development (Hard Skills)
• Collaboration and Teamwork (Soft Skills)