• Act as a trusted advisor, consult customers to align transformational initiatives with SAP’s roadmap and solution portfolio
• Guide customers towards a SAP-centric, Intelligent Enterprise Architecture considering cloud- as well as on-premise layers
• Show and calculate the value of SAP initiatives and solution scenarios
• Initiate and steer customer workshops to design innovative solutions following SAP methodologies and tools
• Optimize, implement and customize industry-specific processes and applications
• Work in business transformation projects for leading retail/wholesale or fashion industry companies as a stream lead or as an integral part of larger teams
• Initiate and drive SAP co-innovation initiatives
• Manage and support large bids and orchestrate holistic solutions that align business processes and IT architecture

Skills: Consultative Approach, Enterprise Architecture, Value Calculation, Facilitation Skills, Process Optimization, Project Leadership, Co-Innovation Initiatives, Bid Management

• Develop an enterprise-wide view of the business with an appreciation for the strategy, technologies, and processes.
• Lead and/or participate in cross-functional improvement initiatives from project initiation and planning, execution, monitoring/control to project closure.
• Develops and updates business processes, policies, and procedures to identify and implement best practices around areas
• Define, analyze, and update business processes and procedures to streamline end-to-end business processes.
• Conduct analyses to investigate new, merging, or ongoing operational procedures and systems.
• Provide subject matter expertise for key business systems/projects needed to support approved internal projects. 
• Liaison with other organizations such as Sales, R&D, HR, Finance, Accounting, 3rd Party Vendors, etc.
• Lead and/or support the development and delivery of training on key processes, policies, and procedures

Skills: Business Strategy Alignment, Project Management, Process Optimization, Business Process Analysis, Operational Analysis, Subject Matter Expertise, Stakeholder Management, Training

• Work collaboratively with leadership and Operational teams to measure and analyze the effectiveness of business processes for the business unit. 
• Will create and improve end-to-end business processes and may lead process design and project implementation teams in a variety of process improvement activities.
• Observe processes and interview stakeholders to understand current processes and identify opportunities for improvements and innovation. 
• Assesses the strengths, weaknesses, opportunities, and threats for processes or systems
• Identifying business risks and improvements for internal controls that mitigate the risk of exposures. 
• Establish executive-level performance management dashboards that present measures and day-to-day insights into both business and Operation management.
• Maintain, and present measures to support continuous quality improvement efforts. 
• Will determine and make recommendations regarding applicable metrics and risk factors to the business area
• Identify and support robotic process automation efforts by serving as a liaison and business resource.
• Review and develop business process documentation, identify gaps, and provide recommendations to reengineer business processes.

Skills: Process Improvement, Process Design, Stakeholder Engagement, SWOT Analysis, Risk Management, Performance Management, Metrics Development, Robotic Process Automation (RPA), Business Process Documentation

• Develop and maintain productive relationships through individual contacts and group meetings
• Understand customer requirements and business objectives
• Create and distribute meeting materials, including agendas, facilitation decks and meeting notes
• Support new technology implementations by participating in process mapping, change management and testing efforts
• Contribute to providing strategic advice on using technology to achieve business and process goals
• Participate in design sessions including fit-gap analysis, and use Visio to create process documentation
• Lead and facilitate current and future state process mapping work sessions
• Conduct best practice research, identify and mitigate issues and risks
• Represent Business Process Owner in projects and business efforts
• Continually review, develop, and implement process improvements to effectively and efficiently meet support, training, and technology needs.
• Create and analyze ad hoc reporting, to determine trends and troubleshoot business process problems and issues
• Deliver recommendations to leaders and business process owners
• Review and provide recommendations for current processes and procedures related to the current database system

Skills: Relationship Building, Customer Understanding, Meeting Management, Technology Implementation Support, Strategic Technology Advice, Process Mapping and Documentation, Issue Identification and Mitigation, Process Improvement

• Lead multiple, high-impact projects with million-dollar budgets
• Develop and manage project plans and resources which may involve the creation of business cases
• Proactively identify connections within and between projects
• Accountable for defining, refining, and oversight business processes
• Act as business owners and/or subject matter experts
• Assist in departmental project prioritization, and collaborate and influence customer-partners
• Assessing customer needs, shaping the direction of the strategy
• Developing process priorities, and resolving business process issues as they arise
• Provide input and influence over business processes in other parts of the organization so that they align and effectively intersect with processes internal to BXU
• Develop, lead, and influence individuals at all levels of the organization and across multiple business areas while establishing strong working relationships
• Establish critical success factors for the processes including the associated metrics 
• Assess success, communicate results and drive the changes to effectively increase performance

Skills: Project Management, Strategic Thinking, Business Process Management, Stakeholder Management, Cross-functional Collaboration, Change Management, Leadership, Analytical Skills

• Related working experience in business process consulting
• Proficient knowledge of the function/discipline 
• Demonstrate the application of knowledge, skills, and abilities toward work products
• Proficient level of business acumen in the areas of business operations, industry practices and emerging trends
• Effective written communication skills including formatting and grammar.
• Comprehensive knowledge of the principles and practices involved in technical research and writing.
• Knowledge of and ability to use various word-processing and/or desktop publishing software applications.
• Familiarity with remediation of technical documentation to comply with accessibility standards such as 508 compliance.

Qualifications: BA in Business Administration with 7 years of Experience

• Solid knowledge of Clinical Trials process, stakeholders, activities, etc.
• Experience working with Clinical systems and data including EDC, CTMS, IVR, eTMF, and Patient data
• Experience working in structured/unstructured databases, analytics (such as R, Python, SAS), and reporting (such as Spotfire, Tableau, SAP)
• Working knowledge of CDISC data standards including SDTM and ADaM. 
• Experience in implementing Clinical Data Warehouse/Repository or other R&D/Clinical solutions
• Experience in Biostats, Statistical Computing and tools such as Clinical SAS
• Relevant consulting or technology industry experience
• Working experience using SDLC/Agile or other delivery methodologies in practice
• Experience working in the Life Sciences R&D industry, clinical data management, R&D systems

Qualifications: BA in Information Systems with 4 years of Experience

• Experience as an interactive designer/user experience designer 
• Conversational Design or Bot design experience in Async
• Experience working with Genesys and/or Live Person technology systems
• Experience working with cross-functional teams, and various teams simultaneously
• Healthcare insurance industry experience with Agile/Scrum work environment
• The ability to work with aggressive timelines with detail-oriented and organized
• Demonstrate flexibility and ability to prioritize work according to business needs
• Able to make quick decisions when clarification or modification is needed
• Self-directed and able to drive detailed solutions to completion with minimal oversight

Qualifications: BA in Industrial Engineering with 5 years of Experience

• Proven experience in defining and deploying 'to be' processes and in identifying solutions from a people, process and technology perspective
• Strong understanding and experience with any or all following tools such as ServiceNow, IBM RSA Archer, BWise, SAP, Oracle, Peoplesoft, SAP, SuccessFactors
• Solid experience in requirements gathering, including experience in creating process documentation
• Knowledge of the processes utilized in a Shared Services environment
• Excellent communication skills (both written and verbal) with strong presentation and facilitation skills
• Demonstrate the ability to influence and consult (providing options with pros, cons and risks)
• Strong interpersonal skills, customer-centric attitude, and ability to deal with cultural diversity
• Experience in analyzing and recommending strategies based on business priorities
• Proven team player and team builder

Qualifications: BA in Management with 6 years of Experience

• Firm understanding of how to interview and collaborate with Business Owners and Subject Matter Experts.
• Ability to develop well-organized, easy-to-understand, and implement Business Training Plans. 
• Knowledge of Business Process Inventory, and Business Practices
• Must effectively communicate with and be a consensus builder.
• Familiar with Microsoft Office components (Word, Excel, Outlook, etc.)
• Able to communicate project status to various levels of management in both technical and non-technical terms.
• The ability to build, maintain, and work from defined schedules.
• Superior listening skills and ability to translate verbal descriptions into written requirements.
• Superior writing skills for both business and technical documents.

Qualifications: BA in Operations Management with 4 years of Experience