• Supports Multiple projects with the implementation of PCG Products and Services
• Captures client requirements and translate into specification designs for web development
• Performs solution testing in support of quality control processes
• Provides service and support changes to existing software solutions and systems
• Prepares wide range of materials required for launching projects
• Follows, critically evaluates, and improves upon current products and processes
• Develops and drafts system and end-user documentation
• Assists end-users with support inquiries utilizing multiple platforms
• Assists team if end-user inquiries need to be escalated
• Assists in product implementation of products within EDPlan Innovations, a subset of Online Case Management Tool for Education entities

Skills: Project Coordination, Requirement Translation, Quality Testing, Software Support, Launch Material Prep, Process Enhancement, Documentation Creation, Multi-platform Assistance

• Assist in developing training strategy and defining training requirements
• Assist in rollout activities with business which include coordinating pilot 
• Preparing release notes, user guides and training material for the end users
• Perform post production support by performing knowledge transfer to Support team 
• Ensure they are able to investigate and resolve issues
• Provide guidance and/or help in investigating and resolving issues
• Perform post implementation review and contribute to identification of lessons learned
• Participate in project meetings and publish meeting minutes
• Provide project updates including identification of issues and risks
• Complete production acceptance of change which includes end user participation and validation of successful implementation

Skills: Training Strategy, Rollout Coordination, Documentation Prep, Support Transfer, Issue Resolution, Review Contribution, Meeting Participation, Update Provision, Change Validation

• Create improvement suggestions to Demand Planning Processes, tools and reports.
• Support in requirements gathering and work with key partners 
• Define, test and implement system and process changes.
• Track and report on progress related to testing and implementations.
• Coordinate & support in the development of documentation
• Testing & training related to process management activities.
• Monitor data integrity between adidas planning tools and reporting systems.
• Support the implementation of multichannel/omnichannel processes & system enhancements
• Support the Design, Build & rollout of relevant capabilities for adidas
• Support the management of identified system challenges via ASPEN tool & work with local & Global IT teams to escalate & resolve

Skills: Planning Improvement, Requirements Support, Change Implementation, Progress Tracking, Documentation Coordination, Process Testing, Data Monitoring, Multichannel Support, Capability Rollout, Challenge Management

• Elicit and critically evaluate process requirements using interviews, document analysis workshops, surveys, etc to produce applicable process outputs
• Develop To B process outputs designed to optimise internal user and external customer experience within an ERP and/or CRM environment
• Assist in identifying and designing efficient and effective process modelling that is enabled and/or driven by digital automation for low value/low touch Customer transactions
• Liaise/engage with key Business, Program, and/or external parties for process artefact review and sign off
• Work with applicable Business leads to plan, identify and engage required SMEs in line with Program delivery schedule/sprint requirements   
• Collaborate with Program Business Analysts, Designers, and Solution Architects, as well as subject matter experts
• Establish and drive the Future State process vision of OOTB system driven process change 
• Support the Back-Office Process Manager on Project Redwing while the business introduces a new billing/CRM system.
• Use appropriate Business Analysis techniques including process flow analysis and process redesign

Skills: Requirement Analysis, Output Development, Automation Modeling, Liaison Support, SME Engagement, Collaboration, Visioning, Project Support

• Reviewing current LEAN processes through the Supply Chain Operations team
• Providing guidance on best practice and advice on opportunities for improvement
• Coordinating with the Supply Chain Operations team
• Identify where systems could be further integrated to provide better visibility across the business
• Keeping up to date with technology & automation solutions in the industry
• Providing updates to the team on developments
• Identify and recommend options for improvements to business processes which support the new billing/CRM system.
• Support data extraction, cleansing and migration to the new CRM.
• Support process development with third party interfaces and business process documentation.
• Support appropriate system implementation testing (UAT).
• Developing best practice tools to track progress of strategic projects and coordinate updates with the leadership team

Skills: Process Review, Guidance, Coordination, Integration Identification, Technology Awareness, Team Updates, Improvement Recommendation, Data Support

• Gather and document quality user requirements and create supporting documentation per established procedures 
• Document and analyze AS IS and TO BE business processes ensuring that underlying issues and concerns are addressed with project deliverables
• Participate in requirement review meetings with IT and business partners to obtain sign-off
• Provide training on functional documentation and/or procedures created
• Drive solutions by developing and maintaining a comprehensive knowledge of systems used by business partners to make recommendations for solutions that focus on business need
• Work with business and the development team to review and approve solutions/design ensuring transparency across the teams
• Create and format tables that will be used for new state rollouts and enhancements
• Work with test lead to define testing strategy and identify use cases
• Participate in monitoring and approval of test results
• Assist in User Acceptance Testing with business representatives

Skills: Requirement Documentation, Process Analysis, Meeting Participation, Training Delivery, Solution Development, Team Collaboration, Table Creation, Testing Strategy

• Conduct interviews and facilitate meetings with business stakeholders 
• Validate requirements and proposed changes to business processes
• Analyze and document dependencies between new and existing processes and identify opportunities for improvements
• Demonstrate good judgement in selecting methods and techniques to identify, document, and prioritize business objectivese 
• Facilitate interviews and working sessions with business owners and subject matter experts to elicit, capture, and prioritize business requirements
• Lead requirements definition and analysis, ensuring requirements are complete, concise, comprehensible, and traceable
• Work with globally distributed, cross-functional leaders, program managers, process analysts, and delivery stakeholders to understand business needs and desired outcomes
• Develop business process diagrams using Signavio to document current and future state business processes
• Support cross-functional process improvement efforts and implementation of operational controls

Skills: Stakeholder Engagement, Requirement Validation, Process Analysis, Method Selection, Elicitation Leadership, Requirement Management, Cross-Functional Collaboration, Process Documentation

• Document processes and enable new and enhanced business process
• Deliver proposals to the business how to improve the user experience and support to reach company objectives
• Planning and coordination of project tasks with all stakeholders in a project
• Project management, change management stakeholder expectations analysis
• Reporting, analysis and troubleshooting
• Testing and implementation of new modules, including upgrades and changes within Oracle
• Decompose into concise user stories with clear acceptance criteria
• Conduct walkthroughs to validate requirements
• Manage stakeholder expectations and requirements scope throughout a project
• Support development of test plans, create test scripts, and facilitate user acceptance testing
• Assist with identifying and documenting project risks, assumptions, and dependencies
• Support the global process owner (GPO) and project team with business readiness and change management activities

Skills: Process Documentation, Proposal Delivery, Project Coordination, Stakeholder Analysis, Reporting, Oracle Implementation, User Story Creation, Requirement Validation

• Partner with Enterprise Process Excellence, Learning & Development and Business Partners
• Provide analysis required to interpret business process needs into solutions
• Work in a multi-functional, energized, team-oriented environment where participation and enthusiasm are paramount.
• Provide Subject Matter Expertise on business processes to assist in identifying and resolving issues
• Complete impact analysis and create and amend processes.
• Create end-user documentation such as: Standard Operating Procedures, Process Maps, Training Material / Job Aids and Communications etc.
• Lead the delivery of end-user training sessions
• Build solid relationships with partners to ensure open communication
• Participatein meetings/working sessions to ensure finance interests are being effectively managed.
• Support the implementation of projects, initiatives, and process improvements to deliver superior customer and employee experience

Skills: Partnership Collaboration, Process Analysis, Team Participation, SME Support, Impact Analysis, Documentation Creation, Training Leadership, Relationship Building

• Contribute to the achievement of the business goals.
• Producing Business Analysis artefacts including: BRDs and Process maps
• Working alongside Project and Program Managers to achieve the business objectives set
• Work as the key conduit at an enterprise level for business process improvement
• Design an improved operating model with standardized processes across multiple streams of work
• Lead workshops with key stakeholders to ensure requirements are gathered and well documented
• Develop and implement proactive strategies and tactics to manage issues, risks and relationships.
• Contribute to team development of skills and capabilities through mentorship of colleagues by sharing knowledge and experiences.

Skills: Goal Contribution, Artefact Production, Project Collaboration, Process Improvement, Operating Model Design, Stakeholder Workshop Leadership, Issue Management, Team Development

• Knowledge of process mapping and business process reengineering
• Knowledge and good understanding of ERP system (Oracle, SAP, Dynamics 365)
• Have experience and good understanding of key ERP modules
• Knowledge of finance/ billing/ accounting/ supply chain 
• Critical thinking, deductive reasoning, and project management skills. 
• Able to break a problem down into its constituent parts to identify the best solution
• Excellent written and verbal communication skills
• Finance and accounting knowledge of collections/invoicing process improvement
• Highly proficient in Excel with ability in data modeling
• Ability to thrive in a fast paced dynamic environment 

Qualifications: BS in Business Administration with 3 years of Experience

• Experience in ERP enhancement project in similar capacity as manager.
• Advanced knowledge and experiences in project management
• Basic knowledge of system development method
• Effective communication and stakeholder management skills
• Experience in managing stakeholder expectation with good influencing & negotiating skills
• Ability to communicate with all levels of staffs and management team
• An effective team player who is self-driven
• Able to work independently within a fast paced environment under tight deadline
• Excellent interpersonal at all levels and ability to work in multicultural workplace
• Dynamic, highly analytical, with excellent problem-solving skills & proven leadership abilities

Qualifications: BS in Information Systems with 7 years of Experience

• Knowledge of general insurance business, processes and products
• Experience working as a business analyst or business process analyst in support of a Software-as-a-Service (SaaS) enterprise performance management system
• Solid understanding of corporate and sales financial planning, budgeting and forecasting processes with experience documenting requirements
• Good problem solving and conflict resolution skills
• Ability to prioritize competing requests
• Experience working across multiple functional areas
• Strong technical and business communication skills, including presentations
• Comfortable working in a global and multicultural environment
• Working knowledge of Google Suite, Microsoft Office Suite, SmartSheet and process documentation software such as Lucidchart or Signavio

Qualifications: BS in Computer Science with 5 years of Experience

• Proven industry experience working for a large multi-national company
• Ability to search for innovative solutions that support global standards and policies 
• Aptitude to understand the functions of partners and consider design impacts to all groups for an optimal solution.
• Must have strong experience using Business Intelligence and Data Visualization software
• Demonstrated proficiency in data analysis, familiar with MS Teams and Agile project methodology
• MS Excel and business intelligence skills
• Strong interpersonal skills, a team focus, and the ability to work in cross-functional teams
• Ability to effectively prioritize and execute tasks adapting to shifting priorities, demands and timelines
• Strong written and oral communication skills
• Must be able to work independently and meet deadlines

Qualifications: BS in Industrial Engineering with 6 years of Experience

• Design and conduct AB tests using Adobe Test & Target. 
• Monitor tests throughout lifecycle to ensure testing validity
• Experience in automotive business operations
• Partner with product managers, analysts, engineers, and data scientists to ensure tests are designed and analyzed properly
• Positively influence others through strong collaborative and communicative skills
• Ability to understand and communicate needs of all stakeholders including technical teams to ensure all needs are met.
• Ability to multi-task in a fast-paced environment and navigate through an ambiguous environment
• Results driven “get it done” personality, able to balance multiple projects as second nature
• Flexibility to travel globally approximately 15% of the year
• Develop test plans, define success metrics, analyze and transform raw data into actionable insights, and communicate test results to stakeholders

Qualifications: BS in Operations Management with 2 years of Experience

• Strong analytical, conceptual and problem-solving abilities
• Ability to manage multiple priorities, and assess and adjust quickly to changing priorities
• Time management skills and the ability to simultaneously work on multiple deliverables
• Excellent interpersonal skills to be able to interact with operators as well as top management
• Basic supply chain or freight transport Management concepts & principles is desired
• Experience in business operations, Financial and/or IT functions
• Demonstrable experience with one of the following programming languages required 
• Proficient in building or prototyping SW models, algorithms and wrangling large data sets.
• Proficient in SQL, shell scripting or Unix/Linux command-line tools.
• Good experience analysing and mapping business processes within service-based organization

Qualifications: BS in Business Analytics with 4 years of Experience

• Written and verbal communication, Fluency in English
• Well versed in MS-Office, M-S Project
• Ability to analyze detailed data to understand trends and patterns.
• Ability to identify process related risks and strong communication skills
• Excellent Microsoft Office skills (Access, Excel, PowerPoint, Word, Visio)
• Ability to review performance and adjust processes for continuous improvement based on data
• Understanding of and experience demonstrating competency applying lean methodology and tools
• Demonstrable understanding of Project Management principles and methodology.
• Ability to effectively engage stakeholders through facilitation to gather input to document detailed process flows using Visio.
• Ability to engage, influence, and inform the organization through effective collaboration and leadership.

Qualifications: BA in Economics with 3 years of Experience

• Experience using CIS MOD, SalesForce, and SAP.
• Must be able to effectively manage projects from inception to conclusion.
• Organized and able to handle multiple priorities and assigned projects simultaneously.
• Must be able to work independently and as part of a diverse team.
• Strong working knowledge of Microsoft products with a proficiency in Excel
• Ability to build and maintain strong business relationships 
• Be comfortable with direct communication with internal/external customers
• Knowledge of systems, procedures, and regulations governing Gas Operations.
• Strong analytical, problem-solving, critical thinking, troubleshooting, and mathematical skills.
• Must have excellent written and verbal communication skills utilizing various communication styles.
• Excellent interpersonal skills and be able to work within a cross-functional team environment, collaborating with a variety of employees.

Qualifications: BS in Project Management with 5 years of Experience

• Certified in Lean Six Sigma (Yellow Belt or Green Belt).
• Proficient in Microsoft Office (Excel, PowerPoint, Word, One Note) and SharePoint.
• Exceptional attention to detail oriented tasks
• Experience with SAP database specifically HANA
• Knowledge of and curiosity about the latest trends in data industry
• Strong time management & interpersonal skills, multitask and prioritize workloads
• Demonstrated analytical capabilities, effectively identify and resolve problems
• Capable of understanding the big picture, anticipating business needs, and removing barriers to execution.
• Understanding of how sourcing, pricing, invoicing, and fulfillment activities work / flow through SAP.
• Interest and ability to see a problem through to the end by seeking out and recruiting the necessary resources to identify the root cause(s) and lead the corrective actions.

Qualifications: BS in Data Science with 8 years of Experience

• Excellent interpersonal and organizational skills.
• Experience with project Management is required and a PMP certification 
• Proficiency using Microsoft Office, Microsoft Project & Visio 
• Experience as a business process analyst working with computerized management systems 
• Must understand business process/life cycle management principles, theories and concepts 
• Ability to develop &/or recommend solutions to a variety of problems of diverse scope and complexity.
• Ability to communicate effectively (both verbally and written) with both technical and non-technical resources.
• Presentations skills to accurately document scope, status, value-proposition, etc. to a variety of audiences.
• Strong interpersonal skills and ability to interact professionally with all levels of staff, leadership, and other external parties.
• Ability to operate as a business partner to functional/process areas and team well with others.
• Ability to work independently or lead in a team environment is essential along with extended hours 

Qualifications: BS in Business Analytics with 6 years of Experience