Job Summary:

• Liaising with Directors and colleagues across the portfolio
• Identify repeatable business processes, clarify and standardize 
• Make Certain that processes within the portfolio
• Align optimally with processes in use in other areas of the organisation.
• Maintain and promote the use of a register of processes and work instructions.
• Monitoring the efficacy and usefulness of procedures and work instructions 
• Document process and identify improvement opportunities
• Suggest and estimate solutions for automation of company processes
• Prioritize and present improvement opportunities to project sponsors
• Ensure all process works follow the standards defined by the company

Skills on Resume:

• Strategic Communication (Soft Skills)
• Process Standardization (Hard Skills)
• Cross-Functional Alignment (Soft Skills)
• Documentation Management (Hard Skills)
• Continuous Improvement (Soft Skills)
• Process Analysis (Hard Skills)
• Automation Proficiency (Hard Skills)
• Strategic Prioritization (Soft Skills)

Job Summary:

• Determine the needs and requirements of end users and stakeholders
• Identify, create and facilitate process design changes 
• Conducting business and systems process analysis and design at complex levels
• Collaborate closely with stakeholders and business process owners
• Ensure process improvements meet objectives and are practical/”fit for purpose”
• Produce required process analysis documentation e.g. process/data flows
• Introduce new document templates and checklists for the team
• Assist the business in determining which business processes could be automated
• Liaising directly business process owners in order to understand and prioritise business requirements

Skills on Resume:

• Needs Assessment (Soft Skills)
• Process Facilitation (Hard Skills)
• Complex Analysis (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Objective-driven Improvement (Soft Skills)
• Documentation Creation (Hard Skills)
• Template Development (Hard Skills)
• Automation Consultation (Soft Skills)

Job Summary:

• Work in a cross-functional and fast-paced team to manage the translation/reproduction processes of sales, marketing, and member benefits related documents into multiple languages and alternative formats
• Coordinate various translation projects simultaneously for various internal teams, independently and with minimal supervision
• Review translated materials, editing, proofreading, implementing glossary update and flagging appropriate Linguistic, Compliance, or Formatting related defects
• Follow an Agile workflow to assist in Unit Testing for Automated documents
• Provide support in performing Quality Review assignments, along with internal inspection audits following department procedures
• Coordinate with Team Linguists and Vendors to provide the most appropriate, consistent, clear translations
• Support other communication specialists within multicultural material requests
• Work with linguists as well as external vendors to produce error-free translated documents 
• Ensure the quality of materials is up to enterprise standard and industry regulations

Skills on Resume:

• Team Coordination (Soft Skills)
• Project Management (Hard Skills)
• Translation Review (Hard Skills)
• Agile Workflow (Soft Skills)
• Quality Assurance (Hard Skills)
• Vendor Coordination (Soft Skills)
• Multicultural Support (Soft Skills)
• Quality Compliance (Hard Skills)

Job Summary:

• Design and propose new or altered processes to better achieve goals
• Design and conduct training for business groups 
• Design and conduct user acceptance activities
• Assist in planning and documenting employee training.
• Assist in documenting logistics documents.
• Utilize solid excel spreadsheet skills to validate and approve monthly invoices among suppliers
• Update project trackers and/or corresponding database with each status change
• Identify process improvement opportunities, create user stories, decompose user stories, and perform user story mapping
• Collaborate with business and technological experts to determine process requirements for development and deployment of software products
• Practice effective change management to include peer and cross team communication of changes

Skills on Resume:

• Process Design (Hard Skills)
• Training Development (Hard Skills)
• User Acceptance (Hard Skills)
• Training Assistance (Soft Skills)
• Documentation Support (Soft Skills)
• Excel Proficiency (Hard Skills)
• Tracker Maintenance (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary:

• Support the delivery of the IFS & ICX Target Operating Model 
• Working together with internal stakeholders to define the required processes and roles & responsibilities in the new organizational structure of IFS & ICX.
• Support process mapping delivery as part of the Last Mile Handling (LMH) contract implementation.
• Lead process mapping activities for key and outstanding process maps within all source markets and all areas of IFS & ICX.
• Use Lean methodology to evaluate existing processes to improve and align these into more efficient methods
• Find and reduce existing bottlenecks and non-value adding activities
• Implement auditing and control procedures to ensure process are followed.
• Able to build relationships with stakeholders across markets and Airline to influence
• Engage them in creating a culture where process management is understood as a key enabler of strategic objectives.

Skills on Resume:

• Model Support (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Process Mapping (Hard Skills)
• Process Leadership (Soft Skills)
• Lean Methodology (Hard Skills)
• Bottleneck Identification (Hard Skills)
• Auditing Implementation (Hard Skills)
• Stakeholder Engagement (Soft Skills)

Job Summary:

• Achieve and maintain competency as Subject Matter Expert (SME) with regards to business process lifecycle management
• Ensure business process assets conform to the requirements of the Integrated Management System (IMS) standards
• Collaborating with the IMS Manager on requirements and opportunities for continual improvement.
• Lead, mentor others and personally perform activities in all facets of business process lifecycle management, which traditionally follows the Plan-Do-Check-Act (PDCA) cycle
• Ensure that business processes and process support documentation align with the organization’s strategic objectives
• Define business context for the process and location within the enterprise process architecture.
• Design the business process model to represent and illustrate present/as-is and future/to-be states.
• Author business process support documentation (e.g., work instructions, form sheets, etc.).
• Implement the business process and process support documentation

Skills on Resume:

• Process Expertise (Hard Skills)
• IMS Compliance (Hard Skills)
• Continuous Improvement (Soft Skills)
• Leadership & Mentorship (Soft Skills)
• Strategic Alignment (Soft Skills)
• Process Architecture (Hard Skills)
• Process Modeling (Hard Skills)
• Documentation Authoring (Hard Skills)

Job Summary:

• Qualify capability of the newly implemented business process 
• Determine criticality and impact of risks and opportunities
• Collect, aggregate, analyze and react to the process performance data and observations.
• Actively participate in the strengthening of the enterprise capabilities for process management.
• Monitor and measure process output data collected from the process performance measurement system.
• Assess process performance regularly to determine risks and opportunities for improvement 
• Initiate planning to design/author an improved iteration of the process and/or support documentation
• Monitor and measure the process performance measurement system at a value-stream and/or enterprise level
• Demonstrate an awareness, alignment, behavior, and style that cultivates business processes into strategic assets and process management capability into a sustainable competitive advantage.
• Promote values of customer focus, teamwork, personal accountability, and willingness to change.

Skills on Resume:

• Process Evaluation (Hard Skills)
• Risk Analysis (Hard Skills)
• Data Interpretation (Hard Skills)
• Capability Enhancement (Soft Skills)
• Performance Monitoring (Hard Skills)
• Continuous Assessment (Soft Skills)
• Improvement Planning (Hard Skills)
• Strategic Alignment (Soft Skills)

Job Summary:

• Working alongside the Domain/Team leads including running / supporting workshops 
• Produce functional requirements and user stories/journey documentation.
• Setting up the Arcadis Gen process catalog.
• Producing the Arcadis Gen process catalog documentation and governance and change control.
• Owning the Arcadis Gen process catalog.
• Supporting the business on process related activities and ensuring the catalog is always up to date and accurate.
• Documenting AS-IS processes, systems into requirements catalogues and documentation.
• Producing To-be models alongside the PO, Technical, clinical, Architectural and Business SMEs.
• Producing ISO 9001 assurance-ready documentation.
• Producing Roadmap / Programme reporting and analysis in support of the Heads of the Product Development and Project Management Offices

Skills on Resume:

• Workshop Collaboration (Soft Skills)
• Requirement Documentation (Hard Skills)
• Process Catalog Setup (Hard Skills)
• Catalog Governance (Soft Skills)
• Catalog Ownership (Soft Skills)
• Process Documentation (Hard Skills)
• Model Development (Hard Skills)
• Reporting & Analysis (Hard Skills)

Job Summary:

• Considers key performance indicators to enable and support effective measurement of business processes helping to drive operational performance
• Provide and support the implementation of Operations change/process improvement initiatives 
• Building relationships and partnerships with key stakeholders
• Work closely with these stakeholders to ensure alignment and development of efficient and effective processes and performance measures in line with strategic business objectives
• Participate and Support discovery workshops to facilitate analysis of current systems and processes and gather business requirements. 
• Perform review of current non-standard processes / reporting and the impact on platform design and to-be processes
• Design and Document process flows for the business solutions in scope for Operations projects
• Producing and reviewing required business analysis documentation

Skills on Resume:

• KPI Integration (Hard Skills)
• Change Support (Soft Skills)
• Stakeholder Relations (Soft Skills)
• Alignment Facilitation (Soft Skills)
• Workshop Participation (Soft Skills)
• Process Review (Hard Skills)
• Flow Design (Hard Skills)
• Documentation Production (Hard Skills)

Job Summary:

• Execute initiatives for continuous process and system improvement efforts 
• Aligning with long term strategies, defining business benefit, cost and ROI with the business groups and IT
• Influence business owners to implement appropriate business process improvements
• Drive development of solutions and assess opportunities for utilizing newly emerging technology in order to deliver the business
• Develop appropriate documentation to support knowledge management of new processes and systems 
• Provide subject matter expertise through project management supporting Customer Service O2B and related functions
• Contribute to special projects and cross-functional teams
• Expected to contribute to projects across North America Customer Service
• Enable system readiness by managing and prioritizing the IT enhancement and improvement work with strategic business partners
• Define urgency and drive on time deliverables, communicate effectively to all parties involved/impacted on a regular basis

Skills on Resume:

• Continuous Improvement (Hard Skills)
• Strategic Alignment (Soft Skills)
• Influencing Business (Soft Skills)
• Solution Development (Hard Skills)
• Documentation Creation (Hard Skills)
• Project Management (Hard Skills)
• Cross-functional Collaboration (Soft Skills)
• System Readiness Management (Hard Skills)

Job Summary:

• Build and support complex solutions and integrations within Smartsheet.
• Evaluate and mitigate data integrity risks.
• Assist in the design of a full-cycle process and methodology.
• Take the lead in building and implement designed process workflows for moderately complex projects.
• Assist in defining and monitoring performance metrics (Key Performance Indicators) to measure process improvement effectiveness.
• Develop and conduct employee training sessions that will train employees on process change, roles and responsibilities, new technologies and system standards and requirements.
• Collect organizational feedback and file process change documentation in an organized and repeatable fashion.
• Map out proposed processes with a broad and high level outlook over the entire organization.
• Need unbiased outlook in seeing what is best for the organization.
• Provide input in the evaluation of real and potential risks to projects or process implementation.

Skills on Resume:

• Solution Building (Hard Skills)
• Risk Evaluation (Hard Skills)
• Process Design (Hard Skills)
• Workflow Implementation (Hard Skills)
• Performance Monitoring (Hard Skills)
• Employee Training (Soft Skills)
• Feedback Collection (Soft Skills)
• Process Mapping (Hard Skills)

Job Summary:

• Gathering and analysing data within business processes 
• Document current state, future state, and perceived benefits of robotic process automation
• Analysing data sets to identify cost reduction opportunities via automation
• Building process flows for training and continuously improving purposes
• Building presentations to tell “stories” in effort to obtain executive approvals for go forward strategy
• Develop the methodology and talent (in self and others) for business process redesign.
• Assist in developing the mechanisms for managing complex projects and change initiatives.
• Perform research and root cause analyses of complex issues, participate in development of potential solutions
• Make recommendations to ensure accurate and timely resolution
• Support system conversions, upgrades, issues and overall health.

Skills on Resume:

• Data Analysis (Hard Skills)
• RPA Documentation (Hard Skills)
• Cost Reduction Analysis (Hard Skills)
• Process Flow Design (Hard Skills)
• Executive Presentation (Soft Skills)
• Process Redesign (Hard Skills)
• Project Management Support (Soft Skills)
• Problem-solving (Hard Skills)

Job Summary:

• Partner with Process Owners and Subject Matter Experts to model and document business processes (new and existing) aligned to their service delivery
• Define, optimize, and implement all business processes using BPMN 2.0 for consistent modeling using industry standards
• Model and document repeatable and consistent process deliverables using industry frameworks such as APQC PCF, ITIL, NIST, etc.
• Maintain the governance and quality of all process deliverables in a centralized process map repository
• Apply process change management practices with the understanding of and assessing the impact of the change
• Ensuring that all changes are formally approved and acknowledged by all stakeholders affected
• Conduct ongoing process optimization reviews to identify and implement process improvements approved by Process Owners
• Management of the B.I.G. standard processes by consulting the business process owners
• Advice about potential process improvements and taking care of the conceptual design of new requirements

Skills on Resume:

• Process Modeling (Hard Skills)
• BPMN Implementation (Hard Skills)
• Framework Documentation (Hard Skills)
• Governance Maintenance (Hard Skills)
• Change Management (Soft Skills)
• Stakeholder Communication (Soft Skills)
• Optimization Review (Hard Skills)
• Process Consultation (Soft Skills)

Job Summary:

• Enable approved Suppliers on the Coupa Supplier Network. 
• Includes notification to Suppliers, account set ups and testing connectivity.
• Partner with Req to Pay Customer service to address end user inquires and resolve issues.
• Enable, update and deactivate catalogs.
• Deactivate suppliers on the Coupa Supplier Network.
• Partner with suppliers to maintain hosted catalogs and coordinate with suppliers on punch-out catalog updates.
• Create web forms, tag preferred items, create & manage content groups
• Manage category manager hierarchy, add new fields & enterprise codes and add, edit, delete company codes.
• Create and maintain system master data.
• Draw out processes related to new requirements or process improvements
• Support and accompany the organization during change management projects

Skills on Resume:

• Supplier Enablement (Hard Skills)
• Customer Service Collaboration (Soft Skills)
• Catalog Management (Hard Skills)
• Supplier Coordination (Soft Skills)
• Catalog Maintenance (Hard Skills)
• Content Creation (Hard Skills)
• Data Management (Hard Skills)
• Process Documentation (Hard Skills)

Job Summary:

• Develop & support business reporting solutions 
• Support in identifying, defining, and capturing the right data and metrics for report and dashboard design
• Develop reports and dashboards using multiple data sources and ensure they are built to specifications
• Analyze data to understand the root cause of process performance/opportunities 
• Contribute to determining the best solutions to automate/simplify data related processes
• Build and leverage business intelligence infrastructure to transform raw data into meaningful and useful information for business purposes
• Gather and document business requirements for project and process improvement/automation efforts
• Work daily with Connectwise to ensure data integrity, manage workflow rules and set-up tables
• Participate in process improvement initiatives by sourcing required data and providing support to the team 
• Support and/or lead process improvement initiatives using the DMAIC methodology as well as other approaches

Skills on Resume:

• Reporting Solution Development (Hard Skills)
• Data Capture (Hard Skills)
• Report Development (Hard Skills)
• Root Cause Analysis (Hard Skills)
• Process Automation (Hard Skills)
• Business Intelligence (Hard Skills)
• Requirement Gathering (Soft Skills)
• Data Management (Hard Skills)

Job Summary:

• Map business processes according to the defined rules and standards
• Ensuring process documents remain applicable and are kept up to date
• Produce and store training/change material in support of the changes implemented
• Find opportunities for improvement and/or automation
• Create process models, context models, user stories, business rules, screen flows and keystroke level detail 
• Establish volume counts and undertake time studies to determine headcount
• Have input to acceptance criteria and conduct testing of solutions
• Plan and hold demonstrations to showcase working components of the solution and quantify benefits and costs in order to prioritise opportunities 
• Develop an implementation roadmap of the approved initiatives and act as Business Process subject matter specialist.
• Coordination of all process work and to act as a link between IT and the business

Skills on Resume:

• Process Mapping (Hard Skills)
• Document Maintenance (Hard Skills)
• Training Material Production (Hard Skills)
• Improvement Identification (Hard Skills)
• Model Creation (Hard Skills)
• Resource Planning (Hard Skills)
• Solution Testing (Hard Skills)
• Demonstration Planning (Soft Skills)

Job Summary:

• Plan and facilitate process workshops with internal stakeholders to collectively define solutions including identification of quick wins and long term improvements
• Participate and/or lead elements of the delivery of process improvements and manage change
• Create process maps, standard operating procedures and supporting documentation
• Act as an ambassador of BPM by raising awareness of continuous improvement concepts and tools among internal stakeholders
• Review assigned business processes from end-to-end to identify and address operational, financial and technological risks. 
• Assess for inefficiencies to identify improvement opportunities
• Able to offer solutions to business issues and guide in the correct use of technology
• Continually look for opportunities to improve on delivery of the Process Team and reviewed process work
• Proposing how these improvements may be realised, while providing coaching, mentoring and training to other team members.

Skills on Resume:

• Workshop Facilitation (Soft Skills)
• Change Management (Soft Skills)
• Documentation Creation (Hard Skills)
• BPM Advocacy (Soft Skills)
• Process Review (Hard Skills)
• Solution Provision (Soft Skills)
• Continuous Improvement (Soft Skills)
• Coaching and Mentoring (Soft Skills)

Job Summary:

• Develop and maintain effective customer and user relationships
• Develop Business processes descriptions and flow of data
• Evaluate potential software solutions to determine if they meet business requirements
• Document functional requirements and business process documentation according to in-house standards
• Validate business processes with business users of solutions
• Contribute to project management activities
• Respond, resolve, research customer requests
• Follow up and ensure that software defects are resolved.
• Contribute to the Genetec Information Systems knowledge base, the development of the delivery framework and project management activities using Kanban methodologies.

Skills on Resume:

• Relationship Management (Soft Skills)
• Process Development (Hard Skills)
• Software Evaluation (Hard Skills)
• Requirement Documentation (Hard Skills)
• Process Validation (Hard Skills)
• Project Contribution (Soft Skills)
• Customer Support (Soft Skills)
• Defect Resolution (Hard Skills)

Job Summary:

• Effective communication on status of critical issues to manage expectations and allow other functional areas to plan
• Map out business processes across all Accounting functions assisting with requirements, design, and execution of solutions
• Assist in configuration, building, and prototyping solutions 
• Facilitate the end-to-end project planning and execution
• Partner with Business teams to solve manual problems with scalable solutions
• Work in Agile to help the Financial Systems department deliver on large scale projects
• Plan and implement quality assurance for processes across finance
• Lead discovery on complex business processes and document for purposes of identifying opportunities
• Assist with implementation of new systems and tools
• Effectively support other team members in financial systems through communication, agile work, and actively supporting large scale initiatives

Skills on Resume:

• Issue Communication (Soft Skills)
• Process Mapping (Hard Skills)
• Solution Development (Hard Skills)
• Project Facilitation (Soft Skills)
• Problem-solving Collaboration (Soft Skills)
• Agile Management (Soft Skills)
• Quality Assurance (Hard Skills)
• Discovery Documentation (Hard Skills)

Job Summary:

• Communicate with the project leader and develop a project plan.
• Manage the progress of each team.
• Visualize challenges and support members to resolve it.
• Manage the Scope, Cost, Resource, Quality and Risk.
• Define the project rules and document templates for efficient project execution.
• Periodically report the project status to the project leader, owner and related senior management.
• Closely cooperate with respective HQ stakeholders to align with Corporate strategies, which include new ERP implementation project.
• Ensure the protection of company assets and the adherence to related laws and tax obligations 
• Establishing, monitoring, and enforcing appropriate policies and procedures
• Minimize risk to the company by establishing, monitoring, and enforcing internal controls
• Proactively communicate with leadership and key stakeholders the team’s plans, progress, results, and needs for work assigned

Skills on Resume:

• Project Planning (Soft Skills)
• Team Management (Soft Skills)
• Problem Solving (Soft Skills)
• Project Governance (Hard Skills)
• Rule Establishment (Soft Skills)
• Reporting (Soft Skills)
• Stakeholder Alignment (Soft Skills)
• Compliance Enforcement (Hard Skills)

Job Summary:

• Review and document current business and system processes 
• Ability to document workflows and processes in “as-is” and “to-be” states.
• Work with the Quality Assurance team to deliver quality software and technical solutions.  
• Work with leadership team to implement and streamline process improvements.
• Document and streamline new business process and provide requirements to the Software Development teams.
• Determine how to deliver services with maximum efficiency
• Analysis of the business, functional and quality requirements for process improvement projects
• Problem & impact analysis for process improvement projects executing assessment and audit of the AS-IS processes, interacting with process owners, focal point and key users
• Identify and design functional solution for process improvement project
• Manage SW selection, interfacing with internal departments and external suppliers
• Monitoring, measuring and providing feedback on process performance using appropriate indicators

Skills on Resume:

• Process Documentation (Hard Skills)
• Workflow Analysis (Hard Skills)
• Quality Assurance Collaboration (Soft Skills)
• Process Improvement (Hard Skills)
• Requirement Documentation (Hard Skills)
• Efficiency Optimization (Hard Skills)
• Requirements Analysis (Hard Skills)
• Solution Design (Hard Skills)

Job Summary:

• Support multiple work streams and drive assimilation of new techniques and solutions. 
• Apply data and technical expertise in analysis, data mining and visualization of data using Business Intelligence tools and data development platforms. 
• Evaluate data quality using SQL and data analysis techniques that improve client-reporting capabilities. 
• Participate in team problem-solving efforts and offer ideas to solve client issues. 
• Understand data needs and construct data pipelines for automating and accelerating data preparation.
• Coordinate all process work and act as a link between IT and the business
• Determine the needs and requirements of end-users and stakeholders 
• Liaising directly with business process owners in order to understand and prioritize business requirements 
• Identify, create and facilitate process design changes by conducting business and systems process analysis and design at complex levels 

Skills on Resume:

• Workstream Support (Soft Skills)
• Data Analysis (Hard Skills)
• Data Quality Evaluation (Hard Skills)
• Problem-solving Contribution (Soft Skills)
• Data Pipeline Construction (Hard Skills)
• Process Coordination (Soft Skills)
• Stakeholder Needs Assessment (Soft Skills)
• Process Design Facilitation (Hard Skills)

Job Summary:

• Display business acumen and be responsible for understanding the breadth and depth of client business processes and requirements
• Perform client business reviews such as process mapping, software gap analysis and other business efficiency and effectiveness evaluations
• Facilitate discovery sessions with designated personnel to review current business processes and document existing and future-state forms and workflows
• Build lists, forms, workflows and approvals consistent with client needs and objectives using SharePoint and Nintex, and utilize tools 
• Ensure that CB Digital delivers complete projects with excellence
• Identify and document the department’s current processes for submitting documents for review and publication
• Assess the online system’s ability to support the current processes
• Identify modifications needed to the system to fully support the department’s processes
• Define and document the new business processes utilizing the online documents system
• Assist in developing a project plan and budget to implement the needed system modifications
• Support delivery of larger process change projects and manage the delivery of smaller projects.

Skills on Resume:

• Business Understanding (Soft Skills)
• Client Review Execution (Hard Skills)
• Discovery Session Facilitation (Soft Skills)
• Workflow Development (Hard Skills)
• Project Excellence Assurance (Soft Skills)
• Process Documentation (Hard Skills)
• System Assessment (Hard Skills)
• Project Management Support (Soft Skills)

Job Summary:

• Product Support Expert and “Go-To” for other Team Members
• Support the team in outreach to clients, provide customer support
• Implement adoption management strategies for services and products
• Analyzes and monitors current business and technical processes and compares them 
• Existing FEPOC approved standards and frameworks and identifies gaps for areas were we aren't following any.
• Works to recommend, consult and institute industry frameworks and standards 
• Working with functional areas for areas where there is a gap or have been updated.
• Interfaces with all areas affected by the project including customer.
• Represents the business unit to define standards and frameworks for all the technology developments.
• Identify current processes and potential changes to ensure increased operational efficiencies and productivity improvements. 

Skills on Resume:

• Support Specialist (Hard Skills)
• Customer Liaison (Soft Skills)
• Adoption Strategist (Hard Skills)
• Process Analyst (Hard Skills)
• Standards Consultant (Soft Skills)
• Interdepartmental Coordinator (Soft Skills)
• Technology Representative (Hard Skills)
• Efficiency Advisor (Soft Skills)

Job Summary:

• Working with various sources to compile, scrub and aggregate data
• Creating reports and analyzing data trends through several reporting and business intelligence (BI) tools
• Collaborating with team members on projects in other focus areas 
• Provide updates and facilitate thought leadership dialogue amongst the team
• Presenting findings to peers and even upper management on a regular cadence
• Provides support, during monthly close and quarterly close-to business users in master data, system issues and financial consolidation
• Become subject matter expert in Process Support & Master Data maintenance processes, and suggest and implement process improvements
• Develop intake and prioritization process for recurring and ad-hoc system issues / requests
• Engage with the global business teams and process owners to identify and implement solutions / improvements
• Partner with teams across the organization to initiate, prioritize and drive solutions / fixes that fulfill business needs

Skills on Resume:

• Data Analyst (Hard Skills)
• Reporting Specialist (Hard Skills)
• Project Collaborator (Soft Skills)
• Leadership Facilitator (Soft Skills)
• Presentation Expert (Soft Skills)
• Financial Analyst (Hard Skills)
• Process Strategist (Hard Skills)
• Solution Initiator (Soft Skills)

Job Summary:

• Independently complete process documentation and update existing documentation as processes change
• Provide support, guidance & training to impacted teams
• Utilize experience and knowledge of sales, service, distribution, and accounting to recommend appropriate business process solutions to new business requirements
• Determine potential impact to processes, data, and systems resulting from process support issue
• Troubleshoot, identify root cause and implement corrective action of process support issues within established SLA parameter
• Communicate status updates to manager and internal customers on a regular basis
• Lead & provide ongoing support activities in a complex, high-visibility, fast-paced environment
• Work with stakeholders to implement process creation, implementation and monitoring activities.
• Assists team in delivery of online and on-site training for end users and internal teams on various products and services

Skills on Resume:

• Documentation Manager (Hard Skills)
• Team Trainer (Soft Skills)
• Process Advisor (Hard Skills)
• Impact Analyst (Hard Skills)
• Troubleshooter (Hard Skills)
• Communication Coordinator (Soft Skills)
• Project Leader (Soft Skills)
• Training Facilitator (Soft Skills)

Job Summary:

• Learn and have demonstrated understanding of Onyx products and services keeping abreast of high-level roadmap.
• Partner with business, product and control teams to ensure new products or services are rolled-out in controlled process with ready to launch requirements satisfied.
• Work across business and control partners to maintain an effective controls framework.
• Understand business driver and report on and analyze key performance metrics
• Review and enhance reporting of operational/performance metrics.
• Prepare presentation materials to be shared with senior management and other relevant stakeholders
• Work with Control partners to understand and address CORE issues.
• Provide support for audits and regulatory exams
• Work with Operate (Technology Operations), Technology and Product Partners to streamline and automate processes

Skills on Resume:

• Product Knowledge Specialist (Hard Skills)
• Product Launch Coordinator (Soft Skills)
• Controls Framework Manager (Hard Skills)
• Performance Analyst (Hard Skills)
• Metrics Reporting Enhancer (Hard Skills)
• Presentation Developer (Soft Skills)
• Compliance Liaison (Soft Skills)
• Process Automation Collaborator (Soft Skills)

Job Summary:

• Provide a full range of proactive compliance guidance to program management, contracts, procurement, business development, shipping, security and other functional areas
• Manages organization and accuracy of published logistics content
• Gathering and processing data to identify process performance areas
• Recognizes opportunities to proactively translate emerging business needs into documented innovative solutions
• Reviews and maintains information available to frontline personnel and partners
• Work in collaboration with teams/managers to ensure compliance with applicable laws and regulations
• Provide support in connection with internal/external audits and investigations.
• Maintain database of granted export approvals, satisfy record-keeping requirements, and prepare required reports and processes
• Assist in maintaining up-to-date Logistics Compliance Policies, Procedures and Manuals.

Skills on Resume:

• Compliance Advisor (Soft Skills)
• Content Manager (Hard Skills)
• Data Analyst (Hard Skills)
• Innovation Strategist (Soft Skills)
• Information Coordinator (Hard Skills)
• Compliance Coordinator (Soft Skills)
• Audit Support (Soft Skills)
• Policy Assistant (Hard Skills)