Job Summary:

• Provide advisory and planning services to various clients in varying industries.
• Develop client deliverables in a timely manner.
• Implement and map new business processes to mitigate risk and improve efficiency.
• Serve as a point of contact for client’s management team.
• Work closely with SME’s to offer client’s the best results.
• Provide technical insight and added value to industry knowledge.
• Prepare year-end financial accounting and ERISA reporting for clients
• Validates monthly revenue projections and responsible for data integrity.
• Participate in client meetings, in person or via conference call, and prepares materials
• Participate in client account audits and actively engages in strategic planning process.

Skills on Resume:

• Advisory Services (Hard Skills)
• Timely Deliverables (Hard Skills)
• Process Mapping (Hard Skills)
• Client Management (Soft Skills)
• Collaboration with SMEs (Soft Skills)
• Technical Insight (Hard Skills)
• Financial Reporting (Hard Skills)
• Data Validation (Hard Skills)

Job Summary:

• Deliver on-time and on-budget collaborative engagements
• Focused on helping clients improve and manage their business processes.
• Build strong relationships within Morae, and with clients of all roles and levels.
• Learn and develop skills and expertise relevant to clients
• Manage and/or work closely with other team members.
• Agree on backlogs of work and relative priorities of changes to be worked upon
• Provides counsel in terms of SLA business nuances and norms to supplier Business Analysts 
• Provides oversight of the quality of supplier provided Business Analysis output
• Sign off of change specifications created by supplier business analysts 
• Provide project status reports/briefings to senior professional service managers as well as project stakeholders

Skills on Resume:

• Timely Delivery (Hard Skills)
• Process Improvement (Hard Skills)
• Relationship Building (Soft Skills)
• Continuous Learning (Soft Skills)
• Team Collaboration (Soft Skills)
• Prioritization (Soft Skills)
• SLA Management (Hard Skills)
• Quality Oversight (Hard Skills)

Job Summary:

• Consult on escalated support issues and root cause analysis
• Act as external facing point of contact on escalated issues
• Coordination with Producer Operations on MM DTCC firm management
• Attending sales meetings to talk about capabilities of services 
• Work without guidance on more complex projects
• Work very closely with both business and technical stakeholders
• Interact with distribution directly to support new sales integration.
• Maintain the DTCC CUSIPs, Portals for LNA Access users, IFT Access users, and Attachments
• Serve as the technical liaison between MassMutual business partners, industry vendors, and distribution partners
• Provide information to business stakeholders on industry wide changes that could impact business to business services

Skills on Resume:

• Support Consultation (Hard Skills)
• Issue Management (Soft Skills)
• Operations Coordination (Hard Skills)
• Sales Presentation (Soft Skills)
• Problem Solving (Soft Skills)
• Stakeholder Collaboration (Soft Skills)
• Distribution Support (Hard Skills)
• Technical Liaison (Hard Skills)

Job Summary:

• Provide well-informed advice, typically on more than one topic
• Taking steps to ensure that it is properly understood and appropriately exploited
• Enhance the effectiveness of significant activities
• Establish requirements for the implementation of changes in the business process
• Contribute to evaluating the factors which must be addressed in the change program
• Analysis of functional, technical and business requirements which may contribute to the successful design and build and implementation of solutions
• Supporting business cases and other related documentation such as business or system requirements documents
• Ensure that solutions are delivered in line with business requirements of external/internal customers and aligned with architecture recommendations
• Analyse business processes and identify alternative solutions, assess the feasibility and recommend new approaches

Skills on Resume:

• Advisory Services (Hard Skills)
• Communication Enhancement (Soft Skills)
• Activity Optimization (Hard Skills)
• Change Requirement Setting (Hard Skills)
• Change Program Evaluation (Hard Skills)
• Requirement Analysis (Hard Skills)
• Documentation Support (Hard Skills)
• Solution Alignment (Hard Skills)

Job Summary:

• Develop relationships and business within existing accounts & new logos
• Make presentations, lead meetings, create opportunities for kick starting sales cycle
• Identify employment opportunities leading to an apprenticeship/traineeship pathway
• Identify upskilling opportunities through apprenticeship and traineeship pathways
• Develop and maintain strong industry links and stakeholder engagement
• Promote business growth within MAS National and the IntoWork group
• Monitor active Apprentices and Trainees supporting them through to a successful completion
• Contact center applications that support omnichannel routing, IVR call flows, etc.
• Reports, dashboards, and advanced analytics including customer data analytics like sentiment analysis

Skills on Resume:

• Account Management (Hard Skills)
• Sales Presentation (Soft Skills)
• Opportunity Identification (Hard Skills)
• Upskilling Pathways (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Business Promotion (Hard Skills)
• Apprenticeship Monitoring (Hard Skills)
• Application Management (Hard Skills)

Job Summary:

• Support, train, and coach junior colleagues.
• Leading new client propositions and client proposals
• Meeting with clients to understand and analyze business model
• Following up on questions, feedback and criticisms
• Supporting the implementation phase of the product
• Remaining a key point of contact for clients
• Actively building C&SI (Consulting & Services Integration) FaSST department and brand
• Work together with development and quality assurance team members in Agile environment
• Lead client engagements at Financial Services clients and be one of the content owners of the solution
• Contribute to thought leadership on Finance topics (collateral, solutions, social media, conference presentations, etc.)

Skills on Resume:

• Mentorship (Soft Skills)
• Proposal Leadership (Hard Skills)
• Client Consultation (Hard Skills)
• Feedback Management (Soft Skills)
• Implementation Support (Hard Skills)
• Relationship Management (Soft Skills)
• Departmental Development (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary:

• Own and operate elements of the Alarm Monitoring and Guard Response functions
• Provide mentorship and coaching to junior team members
• Leveraging a data-driven approach and assessing both customer and operational impacts
• Lead the strategy development of a new SmartHome Security business through applying structured problem solving
• Measure and monitor the performance of each operational function to identify improvements that will enhance results
• Analyze performance challenges to identify root cause issues affecting customer experience and operational efficiency
• Collaborate with the relevant partner teams and stakeholders to prioritize and implement solutions that lead to improved critical metrics
• Manage the priorities and risks of multi-faceted, large-scale projects that span across major TELUS frontline and internal facing business units
• Investigate customer and frontline issues to identify and implement any required changes to SmartHome & Security policies, processes, procedures, and technology
• Address service and operational disruptions to mitigate impacts to customers and frontline team members

Skills on Resume:

• Operations Management (Hard Skills)
• Mentorship (Soft Skills)
• Data Analysis (Hard Skills)
• Strategic Planning (Hard Skills)
• Performance Monitoring (Hard Skills)
• Problem-Solving (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Project Management (Hard Skills)

Job Summary:

• Complete Business Planning Questionnaires with clients
• Create Projected Financial Plans for startups and expanding businesses
• Write Business Plans using templates, program, customer data, and research
• Write Grant Proposals using templates, program, customer data, and research
• Assembling and submitting loan packages to various lenders for clients
• Create and manage relationships with customers and vendors
• Assist in project scheduling and administrative tasks
• Assist with new business requirements for life insurance customers and personal financial services
• Responsible for monitoring the key financial parameters of internal management
• Reporting and capable of proactively identifying discrepancies, trends, and results that would impact client financial objectives.

Skills on Resume:

• Questionnaire Completion (Hard Skills)
• Financial Projection (Hard Skills)
• Business Plan Writing (Hard Skills)
• Grant Proposal Writing (Hard Skills)
• Loan Package Compilation (Hard Skills)
• Relationship Management (Soft Skills)
• Project Support (Hard Skills)
• Financial Monitoring (Hard Skills)

Job Summary:

• Develops high level requirements alongside the business
• Owns early stages of Business Case Development
• Engaging with supplier as the change moves forward
• Designs and documents business Operating Models and new ways of working
• Produces the Business Process Blueprints, Designs and leads re-engineering and process improvement initiatives
• Supports Business Strategy development and ensures alignment of the process blueprint and roadmap
• Supports the development of, and changes to, business Operating Models, Products and Ways of Working
• Undertakes initial Business Analysis & Requirements definition in support of shaping the business change
• Develops User Journeys, User Stories and ensures that these have valid and meaningful acceptance criteria

Skills on Resume:

• Requirements Development (Hard Skills)
• Business Case Ownership (Hard Skills)
• Supplier Engagement (Soft Skills)
• Operating Model Design (Hard Skills)
• Process Blueprinting (Hard Skills)
• Strategy Alignment (Soft Skills)
• Operating Model Development (Hard Skills)
• Business Analysis (Hard Skills)

Job Summary:

• Assist customers by being able to deliver a ML / DL project from beginning to end
• Deploying completed models to deliver business impact to the organization.
• Use SparkML and other machine learning libraries to help customers build ML models.
• Work with TCS delivery teams to analyze, extract, normalize, and label relevant data.
• Work with TCS AI Advisory and account teams to operationalize models for customers
• Advice customers with identifying model drift and retraining models.
• Research and implement novel ML and DL approaches, including using FPGA.
• Understand the customer’s business need and guide them to a solution using TCS AI Services and Frameworks, and commercial AI Platforms.
• Understanding the business need, aggregating data, exploring data, building & validating predictive models
• Use Deep Learning frameworks like MXNet, Caffe 2, Tensorflow, Theano, CNTK, and Keras to help customers build DL models.

Skills on Resume:

• Project Management (Hard Skills)
• Model Deployment (Hard Skills)
• Machine Learning Expertise (Hard Skills)
• Data Analysis (Hard Skills)
• Model Operationalization (Hard Skills)
• Model Maintenance (Soft Skills)
• Innovative Research (Hard Skills)
• Business Solution Guidance (Soft Skills)

Job Summary:

• Establish and maintain strategic relationship with clients. 
• Generate synergies and influence key decision makers in client businesses
• Attend and actively participate in Business Consulting team’s staff meetings
• Provide thought leadership and content relevant to the broader efforts at ConnectWise
• Present content and thought leadership sessions at ConnectWise and other industry events
• Attend and apply ongoing Consulting learning and ongoing education opportunities
• Work with the Business Consulting team to deliver world class strategic and operational consulting to ConnectWise partners
• Work with the Director, Business Consulting team to deliver the quantity and quality of consulting to allow the Business Consulting team to meet all key defines production areas
• Contribute to the Product team by providing insight and feedback relative to customers’ critical business issues and solutions opportunities
• Offering ideas, insights and recommendations on staffing, client service, new business and other topics that ultimately impact the overall quality of the company

Skills on Resume:

• Strategic Relationship Management (Hard Skills)
• Influential Decision-Making (Soft Skills)
• Meeting Participation (Soft Skills)
• Thought Leadership (Soft Skills)
• Presentation Skills (Soft Skills)
• Continuous Learning (Soft Skills)
• Consulting Delivery (Hard Skills)
• Product Feedback (Hard Skills)

Job Summary:

• Assist in developing business strategies to solve complex client challenges
• Perform basic data analysis and generate executive summary level reports and presentations
• Support the design and delivery of internal marketing and business development materials
• Identify, collaborate, develop and implement business improvement strategies
• Identify risks and opportunities and plan and develop mitigation strategies to drive performance
• Lead community management activities to ensure clients are actively participating on technology platform
• Design and implement education and engagement tactics for clients utilizing change management best-practices
• Writing blogs and educational materials, proposing incentives and rewards, organizing talks by thought leaders, and other events
• Work closely with project team to develop and manage project plans that adhere to scope, timelines, and budget
• Lead efforts to recruit client teams on both public-facing and internal projects through email outreach, sponsorships/promotions, and social media ad campaigns

Skills on Resume:

• Strategic Planning (Hard Skills)
• Data Analysis (Hard Skills)
• Marketing Support (Hard Skills)
• Business Improvement (Hard Skills)
• Risk Management (Hard Skills)
• Community Management (Soft Skills)
• Change Management (Soft Skills)
• Project Management (Hard Skills)

Job Summary:

• Lead estimation/architecture/design reviews on multiple projects across the unit
• Develop POCs, prototypes, demonstrations and collaborate with customer solution teams
• Understanding of the Industry trends, direction, region specific needs to engage with the customers
• Closes new business deals by understanding and coordinating requirements
• Developing and negotiating contracts and interfacing with customer business
• Communicate/present and engage with Industry business le aders and with C-level executives
• Collaborate and work with geographically spread multi-cultural / diverse teams
• Document the architectural blueprint and end to end design, Evaluate and recommend tools, technologies, and processes
• Understand, analyze and propose a way forward to cater to Digital/business transformation needs of the customer
• Identify & pursue potential opportunities working closely with Customer and TCS internal ecosystem to win more business

Skills on Resume:

• Leadership in Reviews (Soft Skills)
• Prototyping (Hard Skills)
• Industry Insight (Hard Skills)
• Business Development (Hard Skills)
• Contract Negotiation (Soft Skills)
• Executive Communication (Soft Skills)
• Multicultural Collaboration (Soft Skills)
• Architectural Documentation (Hard Skills)

Job Summary:

• Established working relationship with the current Order Entry Vendors
• Look for and find ways to improve the way operate business
• Analyze and decompose business rules
• Operates independently on multiple project tasks
• Participate in all phases of project testing
• Assist other team members with understanding the business requirements
• Define the business case, create the business model, and develop a product/service strategy.
• Support the client to structure their digital delivery function in order to meet strategic goals.
• Keep product and customer focus, and you get things done.  
• Provide project support on a basis to help set direction based industry experience as well as internal system capabilities

Skills on Resume:

• Vendor Management (Soft Skills)
• Process Improvement (Hard Skills)
• Business Analysis (Hard Skills)
• Project Management (Hard Skills)
• Testing Participation (Hard Skills)
• Team Collaboration (Soft Skills)
• Business Strategy Development (Hard Skills)
• Strategic Consulting (Hard Skills)

Job Summary:

• Providing support to customers using Capita product application software
• Managing training courses for customers which help them better use software
• Engage in short term consulting assignments 
• Responsible to grow revenue & market share in the Regulatory Reporting domain areas
• Track the latest trends & changes in the relevant arena of expertise (Reg Reporting, Treasury, FP&A)
• Understanding the functionality and configurability of the Capita software products, including links to other Capita modules and interface to third party software systems
• Understanding the business requirements of customers, both Local Authority and Housing Association
• Preparing a Customer Implementation Plan in co-operation with the nominated Capita Project Manager
• Ensuring that the implementation of Capita products is successfully completed within the project timescales

Skills on Resume:

• Customer Support (Soft Skills)
• Training Management (Hard Skills)
• Consulting (Hard Skills)
• Revenue Growth (Hard Skills)
• Trend Tracking (Hard Skills)
• Product Knowledge (Hard Skills)
• Requirement Analysis (Hard Skills)
• Implementation Planning (Hard Skills)

Job Summary:

• Lead team members in achieving engagement objectives
• Analyze current business processes and align with selected technology platforms
• Execute in harmony with partner-driven implementation methodologies
• Advise clients regarding success strategies, risk mitigation, and best practice
• Identify process improvement, standard operating procedures, and industry-specific best practices
• Provide immediate short-term solutions while also working toward implementation of a long-term remedy
• Produce detailed deliverables related to findings, recommendations, and roadmap in an engagement
• Maintain oversight of all projects for select clients (est. 15-30) across all Solutions and services within the firm
• Conduct primary research and lead discovery sessions and interviews regarding client business and technology requirements
• Lead client engagements in the areas of Learning & Talent Management System Selection, Decision Analytics, Pre-Implementation Consulting, Governance and/or Change Management

Skills on Resume:

• Leadership (Soft Skills)
• Business Process Analysis (Hard Skills)
• Implementation Execution (Hard Skills)
• Advisory Services (Soft Skills)
• Process Improvement (Hard Skills)
• Problem-Solving (Soft Skills)
• Deliverable Production (Hard Skills)
• Project Oversight (Soft Skills)

Job Summary:

• Supports and demonstrates IMA’s core values
• Manage and complete multiple tasks in a given time period
• Demonstrates the ability to operate independently with good judgment
• Develops high-quality deliverables for presentation to senior leaders and project teams
• Delivers on-time and accurate analyses providing meaningful insights to senior leaders
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates
• Owns primary responsibility for data modeling and analysis across multiple Business Consulting team projects
• Effectively manages potential roadblocks by proactively identifying, communicating, and solving issues
• Actively supports larger Business Consulting team projects through the delivery of specific deliverables and leads, with guidance, the design and execution of smaller team projects
• Contributes actively in team meetings, sharing ideas and providing feedback on other’s deliverables to help build a team environment focused on trust, learning and results

Skills on Resume:

• Values Alignment (Soft Skills)
• Task Management (Hard Skills)
• Independent Decision-Making (Soft Skills)
• Deliverable Development (Hard Skills)
• Analytical Insight (Hard Skills)
• Diversity Awareness (Soft Skills)
• Data Modeling (Hard Skills)
• Problem-Solving (Soft Skills)