BUSINESS DIRECTOR RESUME EXAMPLE

Updated: July 23, 2024 - The Business Director with extensive experience in driving operational efficiency and spearheading strategic initiatives. Proficient in enhancing revenue streams and fostering stakeholder relationships through innovative solutions and meticulous market analysis. Excels at leading cross-functional teams and executing complex projects that significantly contribute to organizational goals.

Tips for Business Director Skills and Responsibilities on a Resume

1. Business Director, Progressive Concepts, Phoenix, AZ

Job Summary: 

  • Lead strategic adviser to client(s) and the 'go to' person for helping them with business issues
  • Lead senior account team and colleagues in the planning team 
  • Develop proactive and responsive strategic proposals which drive demonstrable value for clients
  • Identify and develop relationships with key budget holding clients across business at senior levels
  • Seeking opportunities and developing plans for business growth within accounts
  • Develop and nurture relationships with senior people in partner agencies
  • Be wholly accountable for client revenue targets across accounts
  • Take the lead in client negotiations, sitting at the top table with senior level procurement and marketing contacts to agree agency fees and retainers
  • Work with account team and the wider client team as would own mini agency 
  • Lead and motivate account team to deliver first-class account management
  • Ensuring projects delivered are of a high standard, on budget and meet company margin
  • Ensure compliance with company reporting and legal procedures as well as the management of the client account to the terms of any contractual agreements


Skills on Resume:

  • Strategic Advisory (Soft Skills)
  • Team Leadership (Soft Skills)
  • Proposal Development (Hard Skills)
  • Client Relationship Building (Soft Skills)
  • Business Growth Planning (Hard Skills)
  • Partner Relationship Management (Soft Skills)
  • Revenue Target Accountability (Hard Skills)
  • Negotiation Leadership (Hard Skills)

2. Business Director, Global Insights, Atlanta, GA

Job Summary: 

  • Ensure team are adhering to account billing processes
  • Maintaining a sense of urgency in timely and accurate invoicing in line with, or ahead of, forecasts
  • Proactively develop, implement and share new ways to improve the quality of work within the agency
  • Head up and take responsibility for the agency's strategic and creative response
  • Work with team to develop brilliant and inspiring briefs which help to deliver the very best strategic 
  • Creative work - make sure clients recognise the value of and why should buy
  • Oversee the formal evaluation of completed campaigns and sharing of results
  • Make sure learnings are shared across the agency as well as within team
  • Ensure team continually push creative boundaries, striving for excellence in all brief responses
  • Briefs, helping to evaluate in terms of quality and budget and benchmarking against objectives/KPIs set


Skills on Resume:

  • Account Billing Oversight (Hard Skills)
  • Timely Invoicing (Hard Skills)
  • Process Improvement (Soft Skills)
  • Strategic and Creative Leadership (Soft Skills)
  • Brief Development (Soft Skills)
  • Campaign Evaluation (Hard Skills)
  • Knowledge Sharing (Soft Skills)
  • Creative Excellence (Soft Skills)

3. Business Director, Powerhouse Inc, Dallas, TX

Job Summary: 

  • Take leadership in reviewing creative work objectively and constructively
  • Working closely with the senior creative teams to deliver the best product possible
  • Work with Senior Team and HR to recruit, develop and retain the best staff across the department
  • Lead, motivate, develop and appraise staff - work to motivate and inspire team to love what do
  • Involve and educate to help excel individually and as a team. 
  • Appraise in a timely manner, ensuring best practice career development
  • Promote team's best work to the wider agency to help recognise achievements and celebrate abilities
  • Working in allocated teams to deliver best in class new business plans and responses
  • Work together with New business to assist in composing RFIs and Pitch documents
  • To attend and actively contribute to company meetings, finance meetings and departmental. 


Skills on Resume:

  • Creative Review Leadership (Soft Skills)
  • Collaboration with Senior Creatives (Soft Skills)
  • Talent Management (Soft Skills)
  • Team Leadership and Motivation (Soft Skills)
  • Individual and Team Development (Soft Skills)
  • Timely Performance Appraisals (Soft Skills)
  • Promotion of Team Success (Soft Skills)
  • New Business Planning (Soft Skills)

4. Business Director, Fast Solutions, Chicago, IL

Job Summary: 

  • Perform program process and methodology review and analysis 
  • Ensure operational effectiveness across the Business Continuity function’s components
  • Response processes and documentation, team structures, and notification methodologies.
  • Manage business continuity planning and incident management technologies and resources 
  • Support program management, the planning process, continual improvement, and performance measurement and reporting.
  • Ensure adherence to standards through compliance and governance framework.
  • Create and manage critical metrics and risk indicators for global program.
  • Partner with SME Continuity peers to build defensible, repeatable, measurable standards.
  • Develop and execute the channel strategy in cooperation with the Revenue and Growth Managers and Sales Director
  • Set the sales strategy for channels which meet both short and long term net sales, Gross Margin and Trade Terms and Conditions targets.


Skills on Resume:

  • Process Analysis (Hard Skills)
  • Operational Efficiency (Soft Skills)
  • Response Management (Soft Skills)
  • Technology Oversight (Hard Skills)
  • Program Support (Soft Skills)
  • Compliance Governance (Soft Skills)
  • Metric Development (Hard Skills)
  • Strategic Channel Management (Soft Skills)

5. Business Director – Media, Alpha Network, Miami, FL

Job Summary: 

  • Lead by managing end to end media service delivery in coordination with Digital Strategy (DS), Investment Accountability Management (IAM) and Trading Operations (TO) teams
  • Drive strategy and creative solutions, from pitch to delivery to execution and ensuring highest quality standards are met
  • Develop and implement strategic plans to advance the businesses mission, vision, values & objectives and to promote revenue, profitability and growth
  • Consistently set, evaluate, update and deliver client KPIs
  • Presenting strategy and concepts to clients, along with follow up, closing, and management of constructive feedback
  • Maximize all business opportunities within existing clients through new projects and mining capabilities
  • Ensure teams follow all company procedures in negotiations
  • Awareness of account profitability, and flagging of matters that involve financial risks, followed by planning of how to manage these situations
  • Oversee budget management of all client budgets and weekly financial reporting
  • Oversee account team and making sure all timelines & budgets are met
  • Lead clients through an effective Engagement Planning process – from Insight, through Ideas, to Solutions


Skills on Resume:

  • Media Service Delivery Management (Hard Skills)
  • Strategic Leadership (Hard Skills)
  • Client KPI Management (Hard Skills)
  • Client Relationship Management (Soft Skills)
  • Business Development (Hard Skills)
  • Financial Acumen (Hard Skills)
  • Budget Management (Hard Skills)
  • Team Leadership (Soft Skills)

6. Business Director – Media, Tech Innovations, Minneapolis, MN

Job Summary: 

  • Develop the strategic and general account handling skills of the group
  • Ensure that the planning infrastructure (ICP) set by the company is infused into the culture of the team
  • Ensure internal systems (tools, frameworks) and guidelines are adhered to with clear and concise communication internally and externally
  • Coaching team members to instill confidence, excellence and progression
  • Own and manage all aspects of client satisfaction for the businesses
  • Ensure client servicing level is at its highest quality consistently
  • Maintain an up to date knowledge of client’s business, relevant contacts / change in people & structure and client’s industry
  • Ensure team members are taught and encouraged to fulfil all of the above
  • Developing, executing, documenting and crafting of award-worthy campaigns for both local and regional campaigns
  • Ensure that all team members are motivated and driven to produce award winning solutions for all clients all the time
  • Participate in local and international awards consistently throughout the year
  • Understands customer requirements, and develops a compelling vision which will form the basis of overall communications plan.


Skills on Resume:

  • Leadership Development (Soft Skills)
  • Culture Integration (Soft Skills)
  • Coaching Excellence (Soft Skills)
  • Client Satisfaction Ownership (Soft Skills)
  • Quality Client Servicing (Soft Skills)
  • Client Knowledge Management (Hard Skills)
  • Team Empowerment (Soft Skills)
  • Campaign Excellence (Hard Skills)

7. Business Director, Quantum Solutions, Denver, CO

Job Summary: 

  • Build and shape the future successes of clients 
  • Established yourself as a key member of the Planning team, acting as an invaluable support to line manager & wider team and trusted agency partner to clients.
  • Over-sight of day to day work streams on KR MediaCom accounts
  • Presented responses to brief to the clients F2F and become increasingly confident in Systems Planning.
  • Ensure yourself & the team have built strong relationships with connect and MBA, including proper, inspirational briefs (to be owned by the manager, but signed off by the BD).
  • Ensure and Inspire the team to understand the importance of planning work in supporting the clients’ business 
  • Driving the wider agency output, and that are proud of the work do.
  • Ensure the team understand, use and value the System Planning and processes inc. acceleration workshop.
  • Make sure the team adhere to the work sign-off process defined by the planning management team.
  • Ensure the team build strong relationships with connect and MBA, including proper, inspirational briefs 


Skills on Resume:

  • Client Success Strategy (Soft Skills)
  • Team Support (Soft Skills)
  • Account Management Oversight (Hard Skills)
  • Client Presentation Skills (Soft Skills)
  • Relationship Building (Soft Skills)
  • Strategic Planning Advocacy (Soft Skills)
  • Agency Output Driving (Soft Skills)
  • Process Adherence (Hard Skills)

8. Business Director - Credit Cards, Visionary Enterprises, Boston, MA

Job Summary: 

  • Accountable leader for credit card customer growth and marketing
  • Develop marketing ROI model to inform marketing investments, funnel KPIs, and growth scenarios
  • Stand up a robust growth data program enabling analysis of user behavior, A/B testing, and incentives
  • Meet customer acquisition, growth, and retention targets
  • Execute a well-designed learning agenda and product roadmap
  • Track and analyze the performance of multi-channel growth campaigns
  • Own the evolution of the credit card value proposition, product suite design, and pricing strategy
  • Inform product design, segmentation, and messaging by bringing to life the needs and behaviors of the target audience though customer empathy insights and quantitative research
  • Conduct competitive and industry research to inform pricing and product positioning


Skills on Resume:

  • Customer Growth Leadership (Soft Skills)
  • Marketing ROI Modeling (Hard Skills)
  • Growth Data Program Implementation (Hard Skills)
  • Performance Target Achievement (Hard Skills)
  • Learning Agenda Development (Soft Skills)
  • Campaign Performance Analysis (Hard Skills)
  • Product Strategy Ownership (Soft Skills)
  • Market Research Analysis (Hard Skills)

9. Business Director - Credit Cards, Summit Group, Seattle, WA

Job Summary: 

  • Partner with marketing, credit analytics, engineering, design, product management, and operations 
  • Define and execute high impact growth strategies and funnel improvements across channels
  • Hire a team of growth analysts to scale the business
  • Expert in customer acquisition analytics and product-market fit dynamics
  • Proven track record of driving step-change leaps in customer acquisition
  • Creative thinker with a sensibility for uncovering customer needs and delivering compelling solutions
  • Clear results orientation with an intense focus on achieving both short and long term goals
  • Work closely with the marketing team to uncover, initiate, and improve full customer lifecycle marketing


Skills on Resume:

  • Cross-Functional Collaboration (Soft Skills)
  • Growth Strategy Development (Soft Skills)
  • Team Building and Management (Soft Skills)
  • Acquisition Analytics Expertise (Hard Skills)
  • Innovative Problem-Solving (Soft Skills)
  • Results-Driven Approach (Soft Skills)
  • Customer-Centric Thinking (Soft Skills)
  • Lifecycle Marketing Optimization (Soft Skills)

10. Business Director, Dynamic Corp, Austin, TX

Job Summary: 

  • Day-to-day management of Green Park Content Production planning and processes
  • Clients and stakeholders management, organic traffic, and workload management, as well as creative and strategic planning. 
  • Maximize existing client relationships and maintain a high level of customer satisfaction
  • Drive new business for Green Park Content, working alongside the account manager, Chief Content Officers, and Project Managers to identify and secure new opportunities
  • Create and manage complex sales cycles, including lead generation and qualification. 
  • Showcase the work of Green Park Content, through marketing and promotional activity, particularly through owned channels
  • Day-to-day management of the production team workload and overseeing delivery of high quality SEO Content, digital and video materials in line with the client brief
  • Career development and line management of all members of the production team including being involved in all performance appraisals
  • Overseeing the delivery of high quality content of all types in line with the client brief
  • Work with the Chief Content Officers and other Account Manager to ensure the delivery of client briefs and maintaining the highest quality level of work


Skills on Resume:

  • Content Production Management (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Client Relationship Management (Soft Skills)
  • Business Development (Soft Skills)
  • Sales Cycle Management (Soft Skills)
  • Marketing and Promotion (Soft Skills)
  • Team Workload Management (Soft Skills)
  • Team Leadership (Soft Skills)

11. Business Director, Innovate Tech, San Francisco, CA

Job Summary: 

  • Keeping track of the profitability and financial status with production houses and freelance industry talent eventually growing the team internally
  • Oversee the delivery of all content by working with and managing external partners and suppliers, securing ongoing relationships with preferred partners
  • Demonstrate an understanding of the full content distribution landscape across all social and traditional platforms.
  • Lead new business presentations working with house creative, freelances, experts, content strategists, from start to finish, including strategy, presentation development and face-to-face pitching
  • Identify new business opportunities from both new and existing clients. 
  • Work with the team to develop ideas and strategic plans that deliver against brand objectives
  • Develop prospective budgets and quotes for new and existing clients based on brief
  • Support the agency’s lead generation efforts by identifying ways of boosting profile and increasing ways of getting clients to engage 
  • Work with the agency’s marketing team to increase the Green park content brand profile by being a part of thought leadership columns, events and conferences, pages, emails, etc.
  • Build relationships across the industry, identifying and cultivating new business leads for Green park content


Skills on Resume:

  • Financial Tracking (Hard Skills)
  • Partner Relationship Oversight (Soft Skills)
  • Distribution Landscape Mastery (Hard Skills)
  • New Business Presentation (Soft Skills)
  • Opportunity Identification (Soft Skills)
  • Strategic Idea Development (Soft Skills)
  • Budgeting Expertise (Hard Skills)
  • Brand Promotion (Soft Skills)

12. Business Director, Strategy Works, Washington, D.C.

Job Summary: 

  • Contact, build strong relationships with clients, outside of the transactional.
  • Continually develop a deep understanding of the client’s broader business, industry, and any economic influences upon business.
  • Leverage partner agencies within Accenture Interactive to help deliver client work
  • Ensure running of projects follows Agency processes and any agreed ways of working with clients.
  • Facilitate seamless integration with partner agencies (eg. The Monkeys, Fjord) on projects with blended teams, or where oversight 
  • Develop business plans in consultation with General Manager, to meet annual client revenue forecasts.
  • Manage project budgets effectively, reporting on any cost overages to General Manager & Finance.
  • Prepare monthly billing and revenue report.
  • Forge strong internal relationships with teams across and studios, and with Business teams at partner agencies.
  • Understand the Agency vision and lead by example.


Skills on Resume:

  • Client Relationship Building (Soft Skills)
  • Business Acumen Development (Soft Skills)
  • Partner Agency Collaboration (Soft Skills)
  • Project Management Adherence (Hard Skills)
  • Integration Facilitation (Soft Skills)
  • Business Planning (Soft Skills)
  • Budget Management (Hard Skills)
  • Internal Relationship Building (Soft Skills)

13. Business Director, Elite Operations, Houston, TX

Job Summary: 

  • Designing and writing complex, innovative, multi-methodology research proposals and managing projects on behalf of specific clients. 
  • Taking responsibility for delivery to a high standard within commercial constraints. 
  • Managing and championing thought leadership studies on subjects such as decision-making approaches, consumer response to COVID-19, consumer trends etc.
  • Study design and analysis, promotion and sharing across the agency.
  • Managing the research and insight requirements across a range of key client clients
  • Supporting on both ad hoc and longer-term projects.
  • Tell compelling, interesting stories through data, visualizing insights in an exciting way and delivering a structured, useful narrative for clients
  • Support rev gen growth of the team through productization of methodologies and approach, raising the profile of the team internally amongst client teams and stakeholders
  • Actively look for opportunities to work in new ways and develop relationships with teams across the agency, and directly with clients.
  • Identify opportunities to grow business with client and initiate relevant proactive work.


Skills on Resume:

  • Advanced Research Proposal Design (Hard Skills)
  • Project Management Excellence (Soft Skills)
  • Thought Leadership Development (Soft Skills)
  • Study Design and Analysis (Hard Skills)
  • Client Research Management (Soft Skills)
  • Insightful Storytelling (Soft Skills)
  • Revenue Growth Strategy (Soft Skills)
  • Proactive Business Development (Soft Skills)

14. Business Director, Pioneer Enterprises, Charlotte, NC

Job Summary: 

  • Establishes overall approach to business insights strategy, including the ability to align Dorman’s growth strategies with Customer strategies through predictive analytics and effective product/portfolio execution and placement.
  • Leads and develops a team of Business Insights Managers and Analysts who utilize data to draw actionable insights to maximize customer profits and sales.
  • Develops and maintains relationships with key customers and influences decisions at the senior management level
  • Directs the analysis of product strategies and performance in market to determine new opportunities to maximize category sales
  • Employs a combination of technical skills, knowledge of research methodologies, and statistical analysis to enhance understanding of customer behaviors
  • Influences internal leadership on key decisions across categories, products and demand signals based on knowledge of customers and performance in market 
  • Develop roadmaps for the Programmatic product, to differentiate and future proof offering
  • Establish a relationship with all key partners (Google, TTD, Verizon, Xandr, Amazon etc. as well as Media Partnerships) and develop JBPs and QBR process for Mindshare Outcomes
  • Create a consistent, challenging, but exciting recruitment experience for candidates that allows to find and secure the best talent in the market
  • Support Global Head of Programmatic in development of Outcomes Programmatic product


Skills on Resume:

  • Strategic Insights Planning (Soft Skills)
  • Team Leadership (Soft Skills)
  • Customer Relationship Building (Soft Skills)
  • Product Strategy Analysis (Hard Skills)
  • Data Analysis Proficiency (Hard Skills)
  • Decision-Making Influence (Soft Skills)
  • Product Roadmapping (Soft Skills)
  • Partnership Development (Soft Skills)

15. Business Director, Creative Dynamics, Orlando, FL

Job Summary: 

  • Partnering with senior clients to drive opportunity for growth, ensuring client satisfaction and maintaining a strong partnership
  • Developing strong, respected relationships at a senior level
  • Interact with clients and challenging, whilst maintaining a positive relationship
  • Act as the escalation point for the client for any issues with teams, taking a problem-solving attitude and approach 
  • Negotiate to create win-win situations with the client on behalf of the team 
  • Guidance and development of the team and able to inspire and spot potential, leading by example, to motivate and inspire 
  • Leading on creative excellence, inspiring teams in idea generation
  • Supporting in brief interrogation and strategy to ensure the best outcome for briefs
  • Managing and running bespoke creative briefs, working in collaboration with project management teams, creative teams to deliver first class responses
  • Working across a complex portfolio of products and services, overseeing team’s producing integrated comms across multiple channels for B2B, B2B2C and B2C audiences


Skills on Resume:

  • Client Growth Partnership (Soft Skills)
  • Senior Relationship Building (Soft Skills)
  • Constructive Client Interaction (Soft Skills)
  • Problem-Solving Leadership (Soft Skills)
  • Negotiation for Win-Win (Soft Skills)
  • Team Guidance and Development (Soft Skills)
  • Creative Leadership (Soft Skills)
  • Strategic Brief Management (Soft Skills)

16. Business Director, Eco Ventures, Portland, OR

Job Summary: 

  • Regularly reviewing ways of working and implementing new or adapted processes to continue to drive account excellence.
  • Partnering and developing key OLIVER stakeholder relationships across internal departments
  • Quarterly reporting to the business on account plans, presenting financial, strategic and growth forecast.
  • Responsible for the P&L for both accounts, reporting operational income to senior management on a weekly basis
  • Forecasting the business on a quarterly basis and maintaining a healthily profitable GP across both accounts
  • Supporting in deploying new team members across accounts
  • Identifying the correct resourcing requirements and recruiting to build team growth
  • Support Heads of Department in creating inspiring and motivating content for use with account teams
  • To maintain and actively promote company image and behaviours at all times
  • Ensure line manager is up to date with changes & developments in each account


Skills on Resume:

  • Process Improvement (Soft Skills)
  • Stakeholder Relationship Development (Soft Skills)
  • Strategic Reporting (Soft Skills)
  • Financial Management (Hard Skills)
  • Forecasting Proficiency (Hard Skills)
  • Team Deployment Support (Soft Skills)
  • Resource Management (Soft Skills)
  • Content Development Assistance (Soft Skills)

17. Business Director, Prime Business Solutions, Philadelphia, PA

Job Summary: 

  • Manages a team of Virtual Relationship Managers to meet strategic objectives, production goals, and client needs.
  • Responsible for the P&L and management of the inside sales portfolio, establishing production goals and strategies to succeed.
  • Maintains and grows a quality Business Banking portfolio by leading prudent risk and portfolio management.
  • Developing and maintaining relationships within the portfolio. 
  • Actively engages with existing and prospective clients to develop new business
  • Expand existing relationships, and ensure proper servicing of accounts in markets without business banking representation.
  • Develops and implements cross-selling strategies with Bank partners.
  • Grants credit approvals within delegated authorities as applicable. 
  • Achieves satisfactory credit exams.
  • Identifies hires, manages, motivates, and retains top talent. 
  • Responsible for the professional development of associates within the assigned market.


Skills on Resume:

  • Team Leadership (Soft Skills)
  • Financial Oversight (Hard Skills)
  • Portfolio Management (Soft Skills)
  • Relationship Building (Soft Skills)
  • Business Growth (Soft Skills)
  • Market Expansion (Soft Skills)
  • Cross-Selling Strategy (Soft Skills)
  • Talent Management (Soft Skills)

18. Business Director, Mega Corp, Las Vegas, NV

Job Summary: 

  • Build followership within the client organization as well as within BBH.
  • Give the creative work context within the client’s business thus helping the work to drive client growth.
  • Exhibit strong business acumen and present fees and our pricing philosophy to clients.
  • Navigate the BBH process effortlessly and are able to lean on the internal expertise available (across offices)
  • Deliver outstanding creative solutions to a range of business problems.
  • Develop strong relationships with creative teams and give honest, clear feedback to be able to helpfully influence thinking.
  • Demonstrate a clear and thorough understanding of the financial status of the account, being well versed in any margins delivered, responsible and accountable for the client's budgets.
  • Motivate the team when under pressure, driving the momentum of the account and creating the opportunities for great work.
  • Demonstrate stamina and drive in the interests of great work, even in difficult situations.
  • Adopt and exemplify TransUnion sales engagement framework model.


Skills on Resume:

  • Client Management (Soft Skills)
  • Business Acumen (Hard Skills)
  • Creative Problem Solving (Soft Skills)
  • Process Navigation (Hard Skills)
  • Strategy Development (Hard Skills)
  • Collaboration and Feedback (Soft Skills)
  • Financial Management (Hard Skills)
  • Motivation and Leadership (Soft Skills)