Job Summary:

• Develops, maintains, and executes a tailored service plan for each business in the Manufacturing Innovation Network,
• Develops a series of workshops, called Business 101, that addresses areas, such as strategy, administration, seeking capital, and book-keeping,
• Oversees database management of the Manufacturing Innovation Network
• Tracking jobs created, increased revenues, and services provided, as well as up-to-date details on each business in the network,
• Managing Manufacturing Innovation Network
• Keeping lists of members organized and up to date, sending invitations for meetings, preparing agendas, and hosting meetings and networking events,
• Assists with the BSC project by collecting data,
• Assists with light content development for social media, newsletter, and the website,
• Display excellent problem-solving skills,
• Assists in providing technical support to staff and helping to resolve minor issues,
• Implementing policies that are chosen by the organization or by regulatory authorities.
• Identifying and recommending new strategic and tactical technology solutions.

Skills on Resume: 

• Tailored Service Planning (Hard Skills)
• Workshop Development (Hard Skills)
• Database Management (Hard Skills)
• Organizational Management (Hard Skills)
• Data Collection and Analysis (Hard Skills)
• Content Development (Hard Skills)
• Problem-Solving (Soft Skills)
• Technical Support (Hard Skills)

Job Summary:

• Assist in the development of the business through supporting the new site opening program
• Ensure a high level of client service (both internal and external), delivering efficiently and effectively
• Ensuring that client confidentiality is maintained at the highest level
• Manage the Business Services team, focussing on the development of the talent pipeline and reducing key person risk
• Design and delivery of MI to monitor usage and service delivery of all Business Services teams
• Support the CFO in the future development and progression of the Business Services teams
• Responsible for Vendor contract management.
• Cross-trained as a backup for Purchasing (processing orders and approvals for supplies, business cards, miscellaneous printed products, office equipment and various services, etc.)
• Back-up for the Facilities Manager, which includes approving time and attendance for facilities staff.
• Work Order System and EPO management. 
• Lead for development, training, enhancements, and reporting
• Reviews and verifies tasks are current, provides follow-up and assistance
• Manages Facilities Resource Center. 
• Ensures information is current, makes content enhancements, and posts announcements

Skills on Resume: 

• Project Management (Hard Skills)
• Client Service (Soft Skills)
• Confidentiality (Hard Skills)
• Team Management and Development (Soft Skills)
• Data Analysis and Reporting (Hard Skills)
• Vendor Contract Management (Hard Skills)
• Cross-training and Backup Support (Soft Skills)
• Systems Management (Hard Skills)

Job Summary:

• Manages, plans, schedules and coordinates facility-related projects with contractors and bank personnel
• Renovations, staff/office/equipment moves and preparation/maintenance of associated seating charts, and other projects for timely completion within schedule and budget.
• Develops project estimates and budgets for review and approval
• Forecasting managing departmental budgets, controllable expenses, and capital improvements
• Reconciling variances between budgeted to actual reporting.
• Provides oversight of building and equipment maintenance, testing, and inspections, including emergencies and evacuations.
• Prepares, maintains and updates facilities records, including project documents, spreadsheets, and service records.
• Prepares, maintains and updates facilities department procedures including daily procedures, disaster recovery/crisis management procedures, associated documentation, and distribution/training
• Coordinates with Maintenance Supervisor and other team members to ensure annual training has been completed and documented
• Distributes updated hard copies of Disaster Recovery/Crisis Management plans and associated documents to applicable team members
• Participates in the alarm monitoring call list for corporate offices and has responsibilities associated with disaster recovery/crisis management events.
• Maintains positive vendor and internal customer relationships.

Skills on Resume: 

• Project Management (Hard Skills)
• Budgeting and Forecasting (Hard Skills)
• Financial Analysis (Hard Skills)
• Facilities Management (Hard Skills)
• Record Keeping (Hard Skills)
• Crisis Management (Hard Skills)
• Coordination and Communication (Soft Skills)
• Training and Development (Hard Skills)

Job Summary:

• Provide strategic operational support, such as advice to senior management on facilities, financials and information services
• Manage organizational resources
• Analyze complex resource issues and prepare reports, summaries and submissions
• Develop administrative, financial and operational guidelines for staff
• Led, developed and managed the administrative team to ensure smooth operations
• Promote new initiatives and represent the organization at functions
• Prepare, in conjunction with the General Manager, divisional and consolidated budgets
• Provide the Business Services Team with support, guidance, and direction, including the Operations Coordinators, the Receptionists, Accounts Payable and Receivable, the Finance and Reporting Officer, and other accounts staff.
• Manage own portfolio of clients, providing business advisory services (tax planning, strategic advice, restructuring)
• Manage a team of two accountants, reviewing work and playing a vital role in development
• Monthly management reporting, cash flow forecasting, financial modeling and Virtual CFO
• Exposure to the M&A process and identifying opportunities for strategic growth

Skills on Resume: 

• Strategic Operational Support (Hard Skills)
• Resource Management (Hard Skills)
• Analytical Skills (Hard Skills)
• Policy Development (Hard Skills)
• Leadership and Team Management (Soft Skills)
• Initiative Promotion and Representation (Soft Skills)
• Financial Management (Hard Skills)
• Advisory Services (Hard Skills)

Job Summary:

• Work closely with clients to support needs and ensure development or feature enhancement of most suited technology solutions as well as 
• Identifying new products/opportunities for the KSA market as defined by business strategy.
• Consult and work closely with clients to design the best solutions to exceed clients' expectations with a focus on the scope of business needs usability, interoperability and scalability.
• Lead and oversee the business analysis, requirements engineering and systems integrations closely with clients' technical teams.
• Manage the UAE and future regional incident and applications management divisions (GCC Excluding KSA).
• Develop and implement the business cases for new or improved services/product offerings and lead the cross functional team to bring those services to life.
• Manage the products/services portfolio across its lifecycle, from introduction to end of service life, including roadmaps, transition plans, and communication.
• Engage with marketing, client account managers and sales to ensure clear understanding of the offerings and value proposition as well as 
• Providing technical presales sales support with external clients.
• Develop and maintain dashboards/project plans and management reporting mechanisms to monitor the performance of the business applications, and user satisfaction levels and identify areas of concern or opportunity.
• Work closely with Product Development and Solution delivery teams to ensure skills are in place to deploy a compelling customer experience.
• Manage the company portfolio of solutions, including relationship management, ensuring client satisfaction
• Acting on escalations to ensure the customer receives the best value out of the solution and are aware of all features and systems functions that can aid business productivity and operational efficiency.
• Overseeing departmental finances, including budgeting and forecasting.

Skills on Resume: 

• Relationship Management (Soft Skills)
• Solution Design and Consultation (Hard Skills)
• Project and Team Leadership (Hard Skills)
• Portfolio Management (Hard Skills)
• Communication and Collaboration (Soft Skills)
• Pre-sales Support (Hard Skills)
• Financial Management and Analysis (Hard Skills)