Job Summary: 

• Responsible for providing consultative support and service within a Velvet Taco greater Chicago region. 
• Responsible for 5+ Velvet Taco restaurants and need to provide Operational leadership in conjunction with the company's short and long term growth plans in the market
• Work with Company Leadership to ensure operationally and financially successful Velvet Taco Restaurants in the region. 
• Directly responsible for New Restaurant Openings and Team building to meet company development schedules and achieve goals. 
• Maintain high food quality and cleanliness standards within the restaurants, ensuring training and development programs are implemented and executed. 
• Cultural leader for the brand and set financial, and customer satisfaction goals to establish high standards as a building block for one of the hottest concepts in the industry. 
• Lead and encage restaurant level leaders and team members in the planning, development and implementation of operational improvement practices. 
• Mentor team members in the region by providing clear and direct feedback to ensure high level of engagement and success in all operational metrics and people development.
• Drive the implementation and execution of Velvet Taco programs to the highest standards by supporting the restaurant management team to develop and execute action plans that meet the organization's goals.
• Develop and execute operational solutions that align with all organizational strategies, and participate as an operational leader.
• Increase sales and revenue through improved restaurant operations. 
• Understanding P&L and developing strategies to improve areas where identified, developing annual plans and budgets.
• Build and develop management teams that create world class leaders and position the company for aggressive growth success.
• Execute and assist in developing strategies for restaurant support functions such as marketing, training, recruiting and NRO’s.
• Conduct analysis to determine performance opportunities within the region, develop strategies and plans to improve where needed, while empowering GM’s to make decisions and resolve issues independently.
• Be the expert in tacos and ensure that all products are consistently prepared and served according to Velvet Taco recipes, portions, cooking and service standards every shift.
• People-focused mentality to train and develop management teams to create career opportunities and world-class teams.
• Restaurant Audits, hands on participation and coaching, ensuring safe and healthy work environments.

Skills on Resume: 

• Financial Management (Hard Skills)
• Operational Leadership (Hard Skills)
• Training Program Development (Hard Skills)
• New Restaurant Openings (Hard Skills)
• Team Building (Soft Skills)
• Mentorship and Coaching (Soft Skills)
• Strategic Planning (Hard Skills)
• Conflict Resolution (Soft Skills)

Job Summary: 

• Have charge over the day-to-today running of the operations to ensure smooth progress.
• Responsible for coaching managers, setting expectations for performance and goal setting with evaluations performed on a semi-annual basis.
• Maintain the Executive Director’s agenda and assist in planning appointments, board meetings, conferences, etc. 
• Attend meetings and keep notes. Receive and screen phone calls and redirect them 
• Provide direct support in the way of leadership to the Director of Programs, Director of Culinary Operations, Maintenance Department, Warehouse and Pantry staff.
• Schedule monthly meetings with core departments to establish a strong communication vehicle.
• During the absence of the Executive Director, assume decision-making authority.
• Review, revise and/or formulate policies and promote  implementation.
• Maintain a safe and healthy work environment by leading the Safety Committee Meetings.
• Serve as an active and visible spokesperson to the community to enhance recognition and support of Lunch Break at the direction of the Executive Director.
• Ensure that best practices and new emerging technology are appropriately incorporated 
• Assist in the financial budget process with the finance staff and managers.
• Monitor progression and recommend adjustments where needed to promote financial efficiency.
• Review customer support processes, to enhance customer satisfaction.
• Ensure reporting systems are complete, efficient, accurate and monitored for quality control. 
• Support the acquisition, installation and training of new software packages.
• Maintain working relationships with vendors as needed to ensure optimal and efficient purchasing power

Skills on Resume: 

• Performance Management (Hard Skills)
• Meeting Coordination (Hard Skills)
• Documentation (Hard Skills)
• Leadership (Soft Skills)
• Decision-Making (Soft Skills)
• Policy Implementation (Hard Skills)
• Budgeting (Hard Skills)
• Customer Support (Hard Skills)

Job Summary: 

• Ensures effective training and development of management and employees, partners with management to identify development needs and implement development plans.
• Ensures operations are in compliance with all state and federal labor laws and regulations. 
• Listens actively to feedback from the field and  team, leads problem resolution.
• Creates and reinforces a guest centric culture, holds area leadership and restaurant teams accountable for continuously delivering on and improving the guest experience by monitoring guest experience reports and consulting with general managers for targeted action plans.
• Empower management to lead teams in delivering on all aspects of the guest experience including food quality and safety, employee friendliness, problem resolution, cleanliness, and order accuracy. 
• Travels regularly in the region to observe restaurant operations and the guest experience, recognizes strong performance and provides actionable feedback on areas 
• Oversees execution and ensures adherence to all company and restaurant systems, procedures, and food safety requirements. 
• Conducts restaurant audits and regularly monitors performance. 
• Educate and consult with managers to ensure understanding of restaurant operational and financial performance, including knowledge of profit and loss statements, ensuring reports are reviewed each period.
• Establishes a communicated expectation for financial performance and operational execution, ensuring adherence with all company and restaurant systems and procedures. 
• Develops targeted tactics for performance and motivates and inspires teams to achieve desired results.
• Partners with marketing on special promotions or programs to promote the THG brand within the region.
• Ensure support in the execution of the investments and the achievement of the related company objectives
• Collaborates with the GM for maintaining the site certifications and collaborates in the management of certifications and audits by authorities and customers. 
• Build and develop the team

Skills on Resume: 

• Training Development (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Active Listening (Soft Skills)
• Guest Experience Management (Hard Skills)
• Leadership Empowerment (Soft Skills)
• Performance Feedback (Soft Skills)
• Audit Oversight (Hard Skills)
• Financial Acumen (Hard Skills)

Job Summary: 

• Responsible for managing the internal operations of the company, including IT, Security, Facilities, Compliance
• Develop a strategic roadmap for the implementation of an IT and Security environment that mirrors the parent company while adapting to comply with requirements and regulations
• Responsible for ensuring that IT systems meet internal SLAs that drive reliability and efficiency as expected by  customers
• Plan and manage various diverse projects 
• Continue to identify new projects as the company grows and needs change
• Continuous improvement of processes and policies, developing documentation, and providing training
• Working closely with  teams
• Manage all operations policies, standards, procedures, strategies, and plans
• Direct the planning, scheduling and managing of all operations and marine-related activities
• Review and approve all enhancements to the plant's equipment and facilities
• Develop ideas and reviews proposals designed to increase production, improve reliability, decrease production interruptions, and improve efficiency
• Coordinate with engineering on all operations related projects and new developments, from conception to completion, in line with budgets and on-time scheduling
• Develop and track operations budgets and KPI's and ensures remain on target
• Provide leadership and training, as required, to all operations personnel
• Recruit staff and monitor the training and development programs for staff
• Promote compliance with HSE standards and guidelines, including any work engaging contractors, suppliers and customers

Skills on Resume: 

• IT Management (Hard Skills)
• Strategic Planning (Hard Skills)
• SLA Compliance (Hard Skills)
• Project Management (Hard Skills)
• Process Improvement (Hard Skills)
• Policy Development (Hard Skills)
• Collaboration (Soft Skills)
• Budget Oversight (Hard Skills)

Job Summary: 

• Responsible for functioning as the overall facility leader of a 150+ person manufacturing operation, accountable for all phases of plant operations including production, shipping and receiving
• Provide direction, oversight, and leadership for the successful day-to-day running of the facility
• Communicate expectations and performance measures throughout the organization
• Create a performance-based culture with a focus on results, trust and continuous improvement
• Collaborate with quality personnel to review product consistency to determine trends and areas of improvement
• Work in coordination with the R&D and product management teams to help with new product development
• Work to support the Country Director and other relevant senior members to implement both Regional and Business Unit strategic plan initiatives. 
• Identify, adapt, and implement strategies to improve wider customer experience and return on investment for Franchise Owners through improving operations performance.
• Lead with operational procedures, training, and requirements as new systems, equipment, technology, menus, etc. are rolled out.
• Coordinate all rollouts with Operations, Marketing, Training, Regional staff, BDA’s, and Field Consultants.
• Provide strategic leadership and direction to the Operations team. 
• Lead the BDA and Field Consultant Operational calls to improve overall execution.
• Manage issue resolution in conjunction with the Marketing leadership team, Country Director, other strategic teams, and BDA’s. 
• Oversees the end-to-end supply chain and operational activity ensuring the achievement of the production and quality objectives 
• Oversee production, maintenance and logistics planning activities
• Ensures compliance with safety and legal standards for all industrial activities
• Ensures compliance with quality in accordance with GMP regulations

Skills on Resume: 

• Operational Leadership (Hard Skills)
• Strategic Communication (Soft Skills)
• Performance Management (Hard Skills)
• Continuous Improvement (Hard Skills)
• Product Development Coordination (Hard Skills)
• Strategic Planning (Hard Skills)
• System Implementation (Hard Skills)
• Supply Chain Management (Hard Skills)

Job Summary: 

• Operations of the business and leads the implementation of lean concepts and cost reduction activities (LEAP), manufacturing strategies, and daily operations.
• Expected to interact with colleagues in all LISI operations to foster the exchange of ideas, promote and ensure the implementation of best practices.
• Basic areas of responsibility include manufacturing, maintenance, inventories, materials, purchasing, planning, logistics, and tooling.
• Oversees daily operation to ensure meeting agreed-upon Company objectives with respect to sales, on-time delivery, EBIT, CAPEX, CIP/LEAP, Inventory Management, Safety, and Quality.
• Develop as needed a vision, strategy, and key objectives in line with the Company’s goals and having the leadership skills to “lead by example” the execution efforts against these key objectives.
• Ensure within reason that assignments, tasks assigned, concerns affecting the quality of the product, and established agreed-upon objectives are completed on time or in those cases they can not, notifying supervision.
• Facilitates the optimization of resces to improve cost and delivery.
• Implements LEAP processes and strategies. 
• Maintains achievement levels and supports training activities.
• Develops and promotes Health and Safety culture throughout the company/site.
• Works with all the various departments towards striving for business excellence and sets the example for engagement among the Staff.
• Establishes internal manufacturing controls, systems, and procedures.
• Responsible for the utilization of the ERP system within the assigned area of responsibility.
• Serves as a liaison between Engineering, Customer Service, and Operations.
• Continuous improvement of manufacturing processes, delivery performance, Quality “right the first time”, customer satisfaction
• Implementing training programs focused on the department’s professional developmental needs.

Skills on Resume: 

• Lean Manufacturing (Hard Skills)
• Best Practices Implementation (Hard Skills)
• Inventory Management (Hard Skills)
• Strategic Leadership (Soft Skills)
• Resource Optimization (Hard Skills)
• Process Implementation (Hard Skills)
• ERP System Utilization (Hard Skills)
• Cross-departmental Coordination (Soft Skills)

Job Summary: 

• Establish a strategic plan for growing existing accounts by identifying opportunities, trends, market needs and industry changes.
• Achieve logistics KPIs and proactively recommend additional initiatives to fulfill and/or surpass annual targets.
• Assist the Branch Manager with the annual planning and execution of the operations and logistics strategy.
• Support new product development activities related to freight and logistics.
• Ensure contingency policies, systems and practices are in place to prevent and eliminate business disruption.
• Collaborate with internal stakeholders and suppliers to reduce claims and improve service.
• Lead process improvement initiatives and oversee daily management of operations processes.
• Implement new technologies and drive overall performance to maximize on-time delivery, customer satisfaction, reduce costs and compress lead time.
• Support, coach and develop team leads in  role as first-line managers to ensure assignments are appropriately delegated and KPIs are met.
• Ensure carrier compliance processes and requirements are followed.
• Keep abreast of changes within the logistics industry regarding competition, customers, technology and general trends.
• Ensures the implementation and compliance of Quality Management Systems within areas of responsibility.
• Enhances the role production operations play in the overall achievement of business goals and objectives.
• Including the development of annual and budget plans for CAPEX, Purchasing, Inventory levels, etc.
• Participates in developing Strategic Planning and conducting periodic Business Process Analysis (Site A3).
• Hiring and retention of high-performing personnel.
• Develops and implements HSE initiatives to ensure compliance and achievement of facility and corporate HSE directives.

Skills on Resume: 

• Strategic Planning (Hard Skills)
• KPI Management (Hard Skills)
• Operations Strategy Execution (Hard Skills)
• Product Development Support (Hard Skills)
• Risk Management (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Process Improvement Leadership (Hard Skills)
• Technology Implementation (Hard Skills)

Job Summary: 

• Ensure best-in-class customer experience, driving competitive advantage
• Complemented by a robust process to support the embedding of behavis and continuous improvement, lead the team to create positive memorable experiences by exceeding expectations for all residents and business to business (B2B) customers, enabling an NPS in line with top consumer brands.
• Work closely with the Development Team, delivering operational input to the design and development process, to create an offering for  residents in line with the brand.
• Ensure outstanding asset performance for  investors, in line with underwritten goals.
• Responsible for leading a team trusted by internal stakeholders to deliver and add value as part of Greystar’s vertically integrated platform.
• Working effectively with the Asset Management team on the execution of asset and portfolio business plans.
• Working with Development teams on prospective portfolios, delivering input to the physical layout, design and amenity provision of  buildings, feeding in lessons learned and customer feedback, to support the provision of commercially optimised assets with a best-in-class living experience.
• Drive the profitability of the NL property management platform through the successful execution of existing strategies, new business growth and ongoing improvements.
• Generate a positive aspirational culture aligned with Greystar’s pillars and values, where team members understand  role in delivering  goals.
• Provide a clear framework for execution and engagement, within which team members can freely think and execute.
• Build a team of Property Operations and Regional Operations Managers (ROMs), who take instinctive accountability for driving asset NOI.
• Monitor and evaluate business performance using key metrics, including customer and team member feedback, and execute the resulting necessary actions to improve performance.
• Search for opportunities to drive value and leverage Greystar’s scale locally.
• Take accountability for health and safety, compliance and facilities management
• Ensure that the appearance and physical aspects of the properties meet Greystar’s standards.
• Monitor, advise on, and ensure adherence to, local rental housing and other relevant regulations.
• Evaluate proposals from third-party vendors and new products or services, and negotiate contracts. 
• Complete various financial, accounting, administrative, and other reports and analysis

Skills on Resume: 

• Customer Experience Management (Hard Skills)
• Continuous Improvement (Hard Skills)
• Operational Design Input (Hard Skills)
• Asset Performance Management (Hard Skills)
• Team Leadership (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)
• Profitability Management (Hard Skills)
• Performance Monitoring (Hard Skills)

Job Summary: 

• Oversee the daily operations, ensuring safety protocols are in place at worksite
• Improve customer interactions while prioritizing the quality and efficiency of services
• Establish long-term business planning at managerial and executive levels
• Ensure regulatory compliance at the city, state, and federal levels
• Define, establish, and implement initiatives to improve customer satisfaction
• Analyze and regularly report on staffing levels and anticipated new opportunities, identifying capacity gaps or upcoming hiring needs
• Manage firm financial health, including handling invoices and managing budgets and progress on annual financial plans
• Be a champion for the team, organizing and celebrating key team dates like anniversaries and birthdays and identifying other ways to support team morale
• Oversee company-wide operations by identifying, recommending, and implementing new processes, technologies, and systems
• Improve and streamline organizational processes and the use of resces
• Implement operational procedures and training in collaboration with Talent Development and the Operational Process Team (OPT).
• Work with the Systems team to support property operations systems transitions and enhancements.
• Deliver the annual property budgets.
• Ensure robust month end close and P&L review processes, addressing gaps in financial performance.
• Stay abreast of market and economic conditions. Communicate emerging trends, opportunities, and potential threats.
• Participate (with Greystar’s senior leaders) in routine market review discussions to examine operational and financial results, present and justify business plans, and make strategy recommendations.
• Maintain and develop a broad network of industry related resces to support the execution and growth of the property management function.

Skills on Resume: 

• Safety Management (Hard Skills)
• Customer Service Improvement (Hard Skills)
• Business Planning (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Customer Satisfaction Initiatives (Hard Skills)
• Staffing Analysis (Hard Skills)
• Financial Management (Hard Skills)
• Team Support (Soft Skills)

Job Summary: 

• Managing the day-to-day operations of the business
• Devising and delivering strategies to ensure targets are met
• Coordinating the company’s sales, regulatory, and engineering activities to ensure successful delivery of objectives
• Managing the overall productivity of the business.
• Overseeing all administrative, and operational functions.
• Managing operations to ensure customer expectations are met and exceeded.
• Monitoring the quality, quantity, cost, and efficiency of the movement of goods.
• Maintaining responsibility for associated team and providing monthly performance updates to upper management.
• Developing new career relationships and achieving financial goals, with guidance from the leadership team.
• Direct involvement with the executive team and strategic planning.
• Work in harmony with all corporate executives in providing problem solving and growth planning designed to increase the value of the entire organization.
• Hiring, coaching, and developing managers
• Delivering financial expectations
• Ensuring exceptional guest and team member experiences
• Community ambassador for the brand
• Ensure high quality and accurate data sets through custom data test

Skills on Resume: 

• Operations Management (Hard Skills)
• Strategic Planning (Hard Skills)
• Sales Coordination (Hard Skills)
• Productivity Management (Hard Skills)
• Customer Service Management (Hard Skills)
• Logistics Oversight (Hard Skills)
• Team Leadership (Soft Skills)
• Financial Management (Hard Skills)

Job Summary: 

• Manage and lead all functions and activities of stations in the assigned network to ensure a safe, secure, timely and reliable operation in ACMI, CMI and scheduled charter business units.
• Leads and evaluates the performance of management personnel within the region.
• Measures, monitors and evaluates station performance for goals and metrics to ensure all corporate goals and objectives are achieved.
• Provides leadership, mentoring and development of career paths for key management personnel.
• Develops and recommends policy, procedures and actions to achieve and maintain high levels of customer service to all external and internal customers.
• Schedules station visits to ensure vendor and personnel are providing a consistent high level of service and are incompliance with company procedures and service level agreements.
• Review all personnel requests, facility or equipment additions to ensure they are justified and are within corporate financial guidelines and standards.
• Establish effective controls and procedures to drive individual accountability at the station manager level.
• Control and monitor region budget and expenses to ensure all stations operate within  planned budget and meet  financial goals.
• Provides leadership, guidance and oversight for Customs compliance transmissions and related data projects.

Skills on Resume: 

• Operations Management (Hard Skills)
• Performance Evaluation (Hard Skills)
• Metrics Monitoring (Hard Skills)
• Leadership Development (Soft Skills)
• Policy Development (Hard Skills)
• Service Level Management (Hard Skills)
• Financial Oversight (Hard Skills)
• Compliance Management (Hard Skills)

Job Summary: 

• Provide operational leadership in the strategic planning, development, and direction of FLOWER CO. locations
• Understand how team executes delivery operations and help guide constant process improvement 
• Know the team’s metrics and drive a metric-driven management culture
• Direct Delivery Operations in the implementation of strategic actions, maintaining consistent purpose and communication amongst the team in order to remove obstacles, improve responsiveness and enhance decision-making
• Work closely with The CEO in setting goals, policies and procedures for the Delivery operations organization
• Ensure all customer service quality goals are being met
• Implement change initiatives designed to enhance individual and organizational knowledge and performance
• Provide motivational and inspirational leadership to the Delivery Team, sustaining a culture passionate about the industry
• Ensure that effective management practices are in place at all levels
• Partner with General Managers to ensure adequate personnel coverage
• Ensure all General Managers are aware of business priorities, focuses, and adjustments
• Promote cross-functional collaboration and partnership among General Managers and Assistant Managers
• Highlight opportunities for technology to streamline operations
• Maintain awareness of building maintenance, loss prevention, security, and safety
• Enable teams to understand patterns and connections so that they can make better business decisions
• Determine what analysis to prioritize to have the biggest impact
• Monitor baseline metrics and iterate on dashboards/reports

Skills on Resume: 

• Strategic Planning (Hard Skills)
• Process Improvement (Hard Skills)
• Metrics Analysis (Hard Skills)
• Operations Management (Hard Skills)
• Policy Implementation (Hard Skills)
• Customer Service Management (Hard Skills)
• Change Management (Hard Skills)
• Inspirational Leadership (Soft Skills)

Job Summary: 

• Manages all aspects and the daily activities of the LTL/Operations Department
• Participates in the development and achievement of performance metrics for the LTL/Operations
• Support and lead AFS team members in continuous improvement operations related to process, and technology with proper understanding and documentation of business requirements.
• Assist with the development of KPI’s with team oversight to drive profit and yield goal attainment
• Manages the improvement activities and implementation of AFS’ Cost Management programs
• Review opportunities and make recommendations for automating processes to drive cost reductions and drive customer-satisfying solutions.
• Engage in carrier relationships for developing plans that drive improved partnerships with programs beneficial to carrier and AFS.
• Leads the LTL/Transportation Services team to maximize operational effectiveness
• Define and implement process improvements to optimize departmental and organizational performance
• Define and manage the annual Strategic Business Plan (BPD) and report periodically on its progress to executives 
• Defines and maintains managerial reporting to indicate status against expectation
• Assist the team to drive strategic plans to include the assistance of cross functional relationships for meeting customer expectations.
• Assists with development and manages key AFS/client strategic plans aside stakeholders to drive program success for savings and revenues.
• Manages key operational metrics such as Least Costs Carrier compliance and actual monthly revenue performance as projected expectations.
• Utilizing data sces to drive proper actions with tested results.

Skills on Resume: 

• Operations Management (Hard Skills)
• Performance Metrics Development (Hard Skills)
• Continuous Improvement Leadership (Hard Skills)
• KPI Development (Hard Skills)
• Cost Management (Hard Skills)
• Process Automation (Hard Skills)
• Relationship Management (Soft Skills)
• Strategic Planning (Hard Skills)

Job Summary: 

• Improve the operational systems, processes, and procedures in support of Matter Made’s vision specifically, defining business processes and organizational planning, management reporting, information flow and management, and resce utilization.
• Manage and increase the effectiveness and efficiency of each line of business, through process improvements to each function as well as coordination and communication between leadership and the Head of (GM) each Line of Business.
• Play a significant role in long-term planning, including an initiative geared toward operational excellence.
• Management of the agency budget and regular fiscal planning in coordination with the CEO.
• Analysis of profit and loss statements to drive organization better cost containment and higher profit. 
• Responsibilities by Function (in priority order) Agency Processes
• Across all lines of business: identify, test, and implement new processes as needed to support efficiency, effectiveness, and client excellence
• Keep all team members accountable for following processes
• Provide leadership with feedback regarding process efficacy, adoption, gaps, and bottlenecks
• Continual revision and optimization of existing processes Organizational Effectiveness
• Drive initiatives in the leadership team and organizationally that contribute to long-term operational excellence
• Support Heads of each line of business with delegation of tasks Financial Management
• Direct annual budgeting and planning process for the organization's annual budget with CEO
• Oversee monthly and quarterly assessments and forecasts of the organization's financial performance against budget, financial, and operational goals
• Assist CEO in creating an annual organizational budget and monitoring cash flow

Skills on Resume: 

• Business Process Definition (Hard Skills)
• Efficiency Management (Hard Skills)
• Strategic Planning (Hard Skills)
• Budget Management (Hard Skills)
• Financial Analysis (Hard Skills)
• Process Improvement (Hard Skills)
• Accountability Enforcement (Soft Skills)
• Leadership Support (Soft Skills)

Job Summary: 

• Responsible for ensuring the profitability of both Warehousing and Distribution operations for the respective division.
• Further, develop and enhance the strategic business plan to accomplish the established growth and profitability objectives.
• Build on the current Executive infrastructure through developing a comprehensive succession plan.
• Build on current Management training and development programs to fortify a world-class logistics provider.
• Establish specific proactive initiatives to continue to maintain seamless best-in-class customer service.
• Orchestrate and deliver all aspects of an aggressive operating budget.
• Responsible for warehouse management, integration and development.
• Establish best practices through Six Sigma while driving profitability through KPIs.
• Participation and interaction with senior-level Executives of clients.
• Participate in the development and execution of contract proposals.

Skills on Resume: 

• Profitability Management (Hard Skills)
• Strategic Planning (Hard Skills)
• Succession Planning (Hard Skills)
• Training Program Development (Hard Skills)
• Customer Service Initiatives (Hard Skills)
• Budget Management (Hard Skills)
• Warehouse Management (Hard Skills)
• Six Sigma Implementation (Hard Skills)