DIRECTOR OF OPERATIONS SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Dec 04, 2023 - The Director of Operations maintains a strong track record of driving customer satisfaction and possesses a proven ability to work effectively in a fast-paced, driven environment. Demonstrates exceptional abilities in mentoring and developing team members, combining excellent communication skills with strong organizational, problem-solving, and analytical capabilities. Skillfully handles multiple projects, meets tight deadlines, and excels in creating innovative solutions while working both independently and as part of diverse teams.

Essential Hard and Soft Skills for a Standout Director of Operations Resume
  • Project Management
  • Financial Forecasting
  • Supply Chain Management
  • Data Analysis
  • Performance Metrics
  • Regulatory Compliance
  • Strategic Planning
  • ERP Software Proficiency
  • Process Improvement
  • Quality Control
  • Leadership
  • Communication
  • Decision-Making
  • Problem-Solving
  • Team Collaboration
  • Adaptability
  • Conflict Resolution
  • Innovation
  • Emotional Intelligence
  • Stress Management

Summary of Director of Operations Knowledge and Qualifications on Resume

1. BA in Project Management with 5 years of Experience.

  • Previous operations leadership experience in a complex food service environment.
  • Significant expertise in food and beverage management with a catering/concessions emphasis.
  • Up-to-date certifications for safe food handling and responsible alcoholic beverage service.
  • Solid and proven track record for sales and leadership success.
  • Demonstrated financial acumen with a strong background in PandL management
  • Previous experience in developing operating budgets and established history of meeting or exceeding established financial objectives.
  • Tech savvy, with high proficiency in all Microsoft Office programs.
  • Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks.
  • Keen ability to promote and participate in a team environment.
  • Proven ability to work effectively with all levels of staff and management
  • Ability to promote and participate in team environment concepts.
  • Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations.
  • Ability to communicate effectively both orally and in writing.
  • Initiative in identifying and resolving problems timely and effective.

2. BA in Supply Chain Management with 3 years of Experience.

  • Proven ability to mentor and develop large teams
  • Experience in multi-unit food service management
  • Strong track record of driving customer satisfaction
  • Proven ability to work effectively in a fast-paced and PandL-driven environment
  • Proven ability to mentor and develop team members
  • Excellent written and verbal communication skills
  • Strong organizational, problem-solving, and analytical skills
  • Ability to work independently and as a member of various diverse teams and committees
  • Proven ability to handle multiple projects and meet deadlines
  • Strong interpersonal and presentation skills
  • Ability to prepare reports and business correspondence
  • Ability to deal effectively with a diversity of individuals at all organizational levels
  • Good judgment with the ability to make timely and sound decisions
  • Creative, flexible, and innovative team player

3. BA in Industrial Engineering with 7 years of Experience.

  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong supervisory and leadership skills.
  • Ability to prioritize tasks and delegate them 
  • Ability to function well in a high-paced and at times stressful environment.
  • Basic understanding of how to operate standard business equipment.
  • Proficient with Microsoft Office Suite or related software.
  • Project management background
  • Background in property/environmental maintenance
  • Commitment to excellence and high standards

4. BA in Operations Management with 8 years of Experience.

  • Experience as Corporate Chef/Culinary Director with Fast-Casual or Full-service restaurants.
  • Experience running commissary/centralized Kitchens is desired.
  • Experience with authentic NY bagel and/or pizza dough preparation
  • Strong Leadership/Communication skills.
  • Strong ability to coach and teach.
  • Experience with organizational tasks and responsibilities associated with scheduling, inventories, recipe costing and theoretical costs, financial statements, safety and sanitation regulations, and programs.
  • Competency in Microsoft Office Suite and general computer skills
  • A highly motivated self-starter
  • Strategic thinker, able to anticipate outcomes and plan ahead
  • Self-confident and comfortable interacting with board members, grantees, and community organizations
  • Ability to work effectively under pressure and to handle a heavy, diverse workload

5. BA in Business Administration with 10 years of Experience.

  • Manufacturing management experience preferably in the food industry with FMCG experience
  • Must be proficient with MS Office programs, specifically Excel and Outlook.
  • Experience and practical application of TPM
  • Self-starter able to conceptualize and drive initiatives forward
  • Positive attitude and motivation by contributing to the overall success of the team
  • Able to develop strong relationships with internal and external stakeholders
  • Experience and practical application of LEAN principles (5S, Top Loss)
  • Creative problem-solving skills
  • Obsessive attention to detail, well organized and able to juggle many projects at once
  • Comfortable moving at a fast pace and in ambiguous environments
  • Strong organisational, project management and administration skills.
  • Highly developed verbal and written communication skills.
  • Exceptional interpersonal skills with the ability to work with a broad range of people from a variety of backgrounds and experiences.
  • Ability to work both independently and collaboratively as a productive team member.
  • Previous experience in operational and admin roles 

6. BA in Supply Chain Management with 6 years of Experience.

  • Highly motivated individual with management experience in the manufacturing, warehouse, or distribution industries.
  • Experience operating a box truck with a valid driver’s license and excellent driving record.
  • Demonstrated ability to develop high-performing teams, manage a multi-phase workflow, and provide clear direction 
  • Highly organized with the ability to prioritize tasks and meet competing demands in a fast-paced environment.
  • Lean Six Sigma certification
  • Experience operating a pallet jack.
  • Excellent critical thinking and problem-solving skills.
  • Proven track record of process improvement and change management success.
  • Ability to thrive under pressure and tight deadlines.
  • Ability to lift heavy boxes.
  • Exemplary verbal, written, and interpersonal communication skills.
  • Must be comfortable working in ambiguous and/or frequently changing conditions.
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