INSIDE SALES COORDINATOR SKILLS, EXPERIENCES, AND JOB REQUIREMENTS
Published: Sep 11, 2025 - The Inside Sales Coordinator provides expertise in customer service, sales support, and project coordination with strong attention to detail and proficiency in ERP/MRP systems, SAP, and Microsoft Office tools. This role requires the ability to analyze reports, manage multiple packaging types and distribution centers, and apply industry knowledge in packaging machinery, manufacturing, and commodities. The coordinator also demands excellent communication, organizational skills, and the capability to collaborate effectively with global teams in high-pressure environments.
Essential Hard and Soft Skills for an Inside Sales Coordinator Resume
- Sales Quotes
- Order Processing
- CRM Management
- Data Analytics
- Lead Generation
- Product Knowledge
- Quote Processing
- Price Negotiation
- Sales Reporting
- Lead Qualification
- Customer Service
- Communication
- Team Collaboration
- Problem Solving
- Relationship Building
- Client Relations
- Complaint Resolution
- Marketing Collaboration
- Customer Outreach
- Process Improvement
Summary of Inside Sales Coordinator Knowledge and Qualifications on Resume
1. BA in Economics with 6 years of Experience
- Prior experience in customer service and data entry
- Familiar with logistics and supply chain processes, customs regulations, VAT rules and all shipping documents
- Excellent verbal communication and ability to convey information clearly and effectively
- Self-motivated and disciplined with the ability to work effectively with little supervision
- Advanced usage of Microsoft Excel and ERP software
- Must have good administration skills
- Knowledge of the logistics, shipping or chemical sectors
- Able to demonstrate first-class analytical and prioritizing skills and the aptitude to build and sustain relationships with all stakeholders
- Excellent interpersonal skills, friendly, open and positive
- Ability to plan, prioritise, and work to deadlines with minimal supervision
- Numerate, analytical and IT literate with strong skills in Excel and PowerPoint
- Able to develop a supportive relationship with colleagues
2. BA in Business Administration with 3 years of Experience
- Experience in sales administration and inside sales
- Experience in public procurement
- Must have a strong sense of responsibility
- Able to tackle assignments independently and be very well organized
- Must be fluent in English
- Proven track record in process optimization
- Ability to work under pressure using own initiative
- Excellent communication and organisation skills
- Ability to build strong, lasting relationships with clients
3. BA in International Business with 7 years of Experience
- Work experience in customer service, sales and/ or coordinating projects
- Must have strong attention to detail
- Experience interpreting and extracting data from a computerized ERP/ MRP system (Syteline)
- Sound knowledge of Microsoft Office (Word, Excel, Outlook)
- Ability to run and analyze reports while using various Excel tools
- Experience in the packaging machinery industry, corrugated industry, or manufacturing processes
- Previous experience in the commodities industry (chemicals, synthetics, rubber industry)
- Ability to work with multiple packaging types, short shelf-life products and multiple distribution centers
- Superior computer literacy skills including experience and competence with SAP
- Must have the ability to handle interactions with global team members in a professional, friendly manner, including high-stress situations
- Excellent oral, written and interpersonal communication skills
- Demonstrated ability to engage multiple levels of an organizational management team
- Demonstrated time management and organizational skills
- Demonstrated knowledge of various systems and tools within the planning environment, SAP, APRIL Star, Excel, databases, and KPI measuring tools