Published: Sep 10, 2025 - The Inside Sales Manager leads the Account Coordinator and Customer Service teams to ensure timely order fulfillment, balanced workloads, and effective support for both new and existing accounts. This role manages cross-functional communication with global factories, PM, and BU teams to improve on-time delivery, material planning, and inventory control. The manager also oversees process improvement, system training, and documentation standardization while resolving customer issues and escalating critical concerns to upper management.

Tips for Inside Sales Manager Skills and Responsibilities on a Resume
1. Inside Sales Manager, CoreTech Systems, Omaha, NE
Job Summary:
- Hire, train and develop a team of Territory Sales Representatives
- Achieve and exceed targets
- Motivate individuals and talents to exceed their sales objectives through deal coaching, sales and product skills training and an inspiring mission-driven leadership
- Work closely with an extended team of professionals (from License compliance, to Technical Sales, to Marketing, to Customer Success, to Client Services, etc.)
- Ensure a flawless Customer experience and a successful expansion strategy
- Develop and leverage relationships with channel partners
- Improve the overall territory performance and exceed customers’ expectations
- Regularly report on team and individual results such as pipeline, conversion rates and billings attainment
- Work closely with internal sales operations stakeholders on reporting and analysis
- Identify and make recommendations for improvement in sales productivity
- Continuously develop Reps into sales-ready professionals for the next step in their careers
Skills on Resume:
- Team Leadership (Soft Skills)
- Sales Coaching (Soft Skills)
- Target Achievement (Hard Skills)
- Customer Experience (Soft Skills)
- Channel Management (Hard Skills)
- Territory Performance (Hard Skills)
- Pipeline Reporting (Hard Skills)
- Talent Development (Soft Skills)
2. Inside Sales Manager, Bluestone Manufacturing, Winston-Salem, NC
Job Summary:
- Lead a team of Customer Account Representatives
- Coach and train members of the team as well as new starters
- Continuous improvement of people and processes
- Ensure requirements are accurately captured and clarified
- Liaise with various departments to drive customer requirements and deliveries
- Support/host internal and external customer meetings
- Make sure the Sales Process is adhered to
- Create relevant documentation to support business wins
- Create and maintain inputs into sales and operational business meetings
- Bid and proposal manager/ owner for some opportunities
- Support negotiations with customers
- Database Administration and Reporting, ensuring the quality of data is maintained
- Update and maintain internal systems to allow for effective reporting
- Contribute to achieving Sales targets
Skills on Resume:
- Team Leadership (Soft Skills)
- Process Improvement (Hard Skills)
- Cross-Functional Communication (Soft Skills)
- Sales Support (Hard Skills)
- Customer Meetings (Soft Skills)
- Data Management (Hard Skills)
- System Updates (Hard Skills)
- Target Contribution (Soft Skills)
3. Inside Sales Manager, Pioneer Packaging, Tempe, AZ
Job Summary:
- Builds, coaches, develops, and manages a high-performing sales team that competes and wins together
- Continuously drives the building of the pipeline and effectively manages the stages of such a pipeline
- Owns sales forecast accuracy, demand generation, deal strategy development and trend analysis
- Develops and defines the strategy and execution of plans to achieve annual sales targets and key business results
- Implements new sales models to drive incremental growth via new customer acquisition
- Defines and ensures execution of sales policies and practices for managing sales performance
- Catalyzes change and continuous improvement
- Deliver results under pressure and adapt to changing business requirements
- Plan, organize and manage multiple priorities
- Boost revenue growth from Online Sales by monitoring sales metrics and managing the appointment-to-closing sales process
- Recruit and train to mastery the new sales talents
- Lead and motivate the sales team to achieve specific goals
- Constantly evaluating the performance of the inside sales team, current sales, practices and procedures and recommending and implementing improvements
- Establish and implement short-and long-range profitable sales goals, objectives, policies, and operating procedures
- Collaborate with the C-level team, promote positive relations with partners, vendors, and distributors
Skills on Resume:
- Team Development (Soft Skills)
- Pipeline Management (Hard Skills)
- Forecast Accuracy (Hard Skills)
- Strategic Planning (Hard Skills)
- Sales Execution (Hard Skills)
- Performance Improvement (Soft Skills)
- Goal Setting (Hard Skills)
- Stakeholder Collaboration (Soft Skills)
4. Inside Sales Manager, TruForm Plastics, Gardena, CA
Job Summary:
- Lead and inspire a successful sales team, ensuring they consistently meet or exceed daily sales performance metrics
- Analyse all sales metrics and data, identifying key trends
- Develop and implement new processes and procedures for improving the efficiency and performance of the sales function
- Review sales records and develop action plans to increase sales figures
- Research new and innovative ways to acquire new customers
- Prepare and present sales reports to senior management to provide insights that can inform key business decisions
- Own the end-to-end process of tracking the sales process and conversion rates throughout the sales funnel
- Continuously research and remain knowledgeable of industry trends and competition
- Work closely with an outsourced inside sales vendor to support the CMD India business
- Maintain existing business and close new business to meet or exceed inside sales goals and manage account needs
- Understanding the base business and identifying new business opportunities in the existing account base
- Maintain product knowledge for existing and new products as well as effectively sell these products to target customers
- Must understand the complexities of the inside sales virtual environment and working with an outsourced inside sales vendor
- Driving and developing technical strategy to support sales implementation and the selling cycle
- Responsible for ensuring technical solutions are fully utilized to provide meaningful analysis leading to the identification of new sales opportunity pipeline and harmonization of sales processes
- Maintaining and supporting the CRM system with existing users and channels to maximize sales performance and management’s reporting capabilities
Skills on Resume:
- Sales Leadership (Soft Skills)
- Data Analysis (Hard Skills)
- Process Improvement (Hard Skills)
- Customer Acquisition (Hard Skills)
- Sales Reporting (Hard Skills)
- Industry Research (Soft Skills)
- Account Management (Soft Skills)
- CRM Management (Hard Skills)
5. Inside Sales Manager, Delta Precision Tools, Fort Wayne, IN
Job Summary:
- Responsible for the achievement of the team's objectives in EMEA and APAC
- Supporting the performance of each team member such as coaching, campaign and targeting strategy implementation, lead sourcing, and message building
- Train and integrate new YesWeHack talent
- Setting goals, monitoring performance, and implementing action plans
- Participate in the recruitment of SDR/BDM teams
- Ensure proper use of tools and data quality
- Improve processes and workflow in coordination with the Sales Ops Manager
- Work with the sales and marketing departments
- Motivate, coach, and develop team members to help them reach their potential
- Grow top performers in the field
- Manage pipeline and track key performance indicators to exceed goals
- Provide consistent feedback and performance management against quota to team members
- Evaluate past performance and forecast future business to senior leadership and external partners
- Ensure operational excellence in the day-to-day management of the business including forecasting, pipeline development, training, hiring, performance management and team collaboration
- Maximize performance, conversion rates, working smarter, and cross-functional collaboration to drive revenue
- Own the throughput of teams' efficiency and output, working through pipeline management
Skills on Resume:
- Team Management (Soft Skills)
- Performance Coaching (Soft Skills)
- Talent Training (Hard Skills)
- Goal Setting (Hard Skills)
- Process Optimization (Hard Skills)
- Cross Collaboration (Soft Skills)
- Pipeline Tracking (Hard Skills)
- Forecast Reporting (Hard Skills)
6. Inside Sales Manager, Midwest Electric Supply, Springfield, MO
Job Summary:
- Work with the Inside Sales team to direct their efforts in the achievement of the strategic and operational goals of the group
- Motivate and drive the Inside Sales organization to meet and exceed its performance goals
- Help the team shape deals with complex pricing and competitive assessments
- Provide sales-related assistance to the Field Sales teams, including preparation of quotes, contracts and CRM maintenance
- Set up, coordinate and from time to time attend sales visits and customer-specific marketing activities
- Coordinate technical resources for customer visits and presentations to customers
- Communicate with customers for orders, including pricing, delivery information and information updates
- Participate in sales planning and sales forecasting activities
- Take inbound calls from potential customers (business travelers) and assist them with booking inquiries for apartments
- Act as an advisor to customers and support them, for example, in their search for the right apartment
- Work closely with corporate requests alongside the Corporate Sales Manager and the Country Head
- Elaborate budgets and proposals for B2B clients
- Negotiate prices as well as agree on special T&C for both parties (Customer and Supplier)
- Create a unique Homelike experience for customers
Skills on Resume:
- Sales Coordination (Hard Skills)
- Team Motivation (Soft Skills)
- Deal Structuring (Hard Skills)
- Sales Support (Hard Skills)
- Customer Communication (Soft Skills)
- Sales Forecasting (Hard Skills)
- Client Advising (Soft Skills)
- Proposal Management (Hard Skills)
7. Inside Sales Manager, ClearView Communications, Boise, ID
Job Summary:
- First point of contact for incoming technical and commercial enquiries via telephone, e-mail, website or web chat
- Carry out market research to identify new product ideas and to develop these ideas into product introduction plans
- Product lifecycle management, planning and implementing new products and product ranges, price strategy and end of life
- Creating technical content for use by the marketing communications team
- Work with distributors to add new products, improve published product data and monitor pricing
- Generate and maintain price lists
- Support the internal and external sales team technically and commercially
- Determine tariff codes and countries of origin for manufactured parts by using the rules of origin set out by the government
- Be aware of any changes in the rules and in any new trade agreements
- Leads of Potential Customers are assigned by channel partners
- Understand the consumer financial requirements and pitch the policy products through calls
- Generate Leads from sales departments and advise them on the benefits and advantages of the products
- Handle walking and Existing Customers of banking partners
- Build and maintain a relationship with existing customers and new bancassurance customers
- Pre- and post-sales support to the team and bancassurance customers
Skills on Resume:
- Customer Support (Soft Skills)
- Market Research (Hard Skills)
- Product Planning (Hard Skills)
- Content Creation (Hard Skills)
- Distributor Coordination (Hard Skills)
- Sales Assistance (Soft Skills)
- Trade Compliance (Hard Skills)
- Customer Relations (Soft Skills)
8. Inside Sales Manager, Apex Industrial Solutions, Little Rock, AR
Job Summary:
- Drive lead generation programs to achieve pipeline growth goals with the Inside Sales Team
- Execute drip campaigns and follow-up programs
- Interview, hire and lead training for new Inside Sales Reps
- Set and monitor monthly/quarterly/yearly forecasts
- Manage the key metrics of reports, like close rate and repeat customer rate
- Complete regular 1-1s and coach team members to perform better
- Manage performance improvement plans for low performers
- Lead by example on work ethic and performance
- Consistently generate leads with the team to ensure new client development
- Build strong relationships with clients and maintain a good rapport with high client retention
- Collaborate with the Sales Operations team to identify high opportunity projects and Sales strategies to bolster numbers
Skills on Resume:
- Lead Generation (Hard Skills)
- Campaign Execution (Hard Skills)
- Team Hiring (Soft Skills)
- Sales Forecasting (Hard Skills)
- Performance Coaching (Soft Skills)
- Metrics Management (Hard Skills)
- Client Relations (Soft Skills)
- Sales Strategy (Hard Skills)
9. Inside Sales Manager, Franklin HVAC Supply, Birmingham, AL
Job Summary:
- Generate new sales opportunities through calling, event management, social media, growing current accounts, and channel partners
- Selling Leica Geosystems’ products (mainly BLK family) from first contact until the closing of an order
- Work with the appropriate sales channels to close business
- Build and maintain a strong customer and dealer relationship
- Manage sales forecast and review sales orders
- Close cooperation with business development and marketing to achieve sales targets
- Report sales-relevant information to management
- Responsible for delivering the qualitative and quantitative goals through a team of inside sales reps
- Recruit, train, and optimize a team of inside sales representatives responsible for inbound and outbound sales engagements
- Refine the sales pitch and process to achieve optimum results
- Establish metrics and help the team improve by understanding their performance
- Manage the inbound lead flow and track the efficiency of sales and marketing programs
- Foster a high-energy and learning environment
- Ensure adoption of sales tools and efficacy of data/leads
Skills on Resume:
- Opportunity Creation (Hard Skills)
- Product Selling (Hard Skills)
- Customer Relations (Soft Skills)
- Sales Forecasting (Hard Skills)
- Team Recruitment (Soft Skills)
- Process Refinement (Hard Skills)
- Performance Metrics (Hard Skills)
- Tool Adoption (Hard Skills)
10. Inside Sales Manager, Novatek Instruments, Erie, PA
Job Summary:
- Implementing and supporting the Global Sales Strategy at a regional level
- Ensure continuous growth through effective business planning and revenue target achievement
- Close co-operation with the Business Development Managers and Technical Project Engineers in the region
- Channel Management including targeting and developing new customers and supporting and growing existing customers
- Discuss and define relevant business development activities with MOBOTIX partners
- Order Processing including communication on stock levels and lead times
- Pre-sales support of MOBOTIX products for the region
- Lead Management, incl. follow-up from events, exhibitions and training courses
- Participating in exhibitions or other sales-related events
- Generate new revenue for Similarweb by hunting, prospecting and developing new sales opportunities
- Managing the sales cycle for both inbound leads and outbound prospects
- Understanding and communicating Similarweb’s unique value proposition to prospects, through prospecting, discovery and solution proposing
- Maintaining accurate forecasts and managing sales activities in Salesforce
- Driving a sale forward by engaging the prospect at the director/ C-level executive level
Skills on Resume:
- Sales Strategy (Hard Skills)
- Revenue Planning (Hard Skills)
- Channel Development (Hard Skills)
- Lead Management (Hard Skills)
- Order Processing (Hard Skills)
- Pre-Sales Support (Hard Skills)
- Prospect Engagement (Soft Skills)
- Sales Forecasting (Hard Skills)
11. Inside Sales Manager, Integrity Labels Inc., Wichita, KS
Job Summary:
- Ownership of sales conversion
- Achieve and surpass targets
- Manage inside sales with partners
- Manage customer end-to-end relationship with retail borrowers
- Managing the Sales team to achieve customer success
- Responsible for interacting with the partner sales team to get leads
- Interacting and following up with student borrowers on application submission
- Coordinating for the loan process approval, logistics and documentation to the final disbursal of the loan
- Maintaining customer focus at all times
- Maintaining knowledge of all existing and upcoming products/services of the company
- Capturing customer feedback and channelizing it to internal teams for appropriate action
- Monitoring real-time dashboards and coordinating with experts
Skills on Resume:
- Sales Conversion (Hard Skills)
- Target Achievement (Hard Skills)
- Partner Management (Soft Skills)
- Customer Relationship (Soft Skills)
- Team Leadership (Soft Skills)
- Lead Follow-Up (Hard Skills)
- Loan Coordination (Hard Skills)
- Customer Feedback (Soft Skills)
12. Inside Sales Manager, SwiftLine Logistics, Reno, NV
Job Summary:
- Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting safely at all times
- Drive product sales by developing, identifying, and securing all relevant direct sales opportunities
- Lead the Business-to-business solution sales to exceed quota within their target accounts and market via outbound telephone activity
- Generate market interest and close sales by executing activities such as projects, surveys and campaigns
- Work closely with field sales on opportunities that do not fit the field sales criteria
- Track and identify market competition, pricing and services
- Engage in other sales-related duties
- Develop and lead a team of 8 to 12 outbound sales representatives
- Manage day-to-day administrative duties
- Execute call coaching and monthly performance reviews
- Analyze, diagnose and act on KPI’s determined by leadership
Skills on Resume:
- Safety Compliance (Soft Skills)
- Direct Sales (Hard Skills)
- Solution Selling (Hard Skills)
- Market Engagement (Hard Skills)
- Competitive Analysis (Hard Skills)
- Team Development (Soft Skills)
- Call Coaching (Soft Skills)
- KPI Management (Hard Skills)
13. Inside Sales Manager, Industrial Gasket Solutions, Tulsa, OK
Job Summary:
- Using Tableau, Salesforce.com, and lists of newly certified individuals that are part of existing customer accounts to generate growth opportunities
- Executing against marketing generation demand to qualify and establish customer loyalty and satisfaction, from the inbound leads coming into their region to existing customers
- Focusing on increasing sales and setting up appointments for the RSMs through outbound dials and emails for larger sales opportunities with existing customers through active relationship development and account management practices
- Updating customer data daily in ERP and SFA systems with contact information and activity to ensure data and reports are accurate.
- Link communications and transactional data to ensure all enterprise-wide transactions are known to internal stakeholders
- Working with the Sales Director and the Sr. Vice President, Sales, to ensure successful account coverage
- Learning and executing Customer Centric Selling processes to generate new sales opportunities by focusing on qualifying potential growth within the established customer base
- Strategizing with the assigned Regional Sales Manager through weekly forecasting calls to generate account growth opportunities
- Facilitating discussions with established customers to obtain senior-level executive contacts and identify business needs
- Leveraging sales enablement tools (Tableau, LinkedIn Sales Navigator, etc.) to gain insights into trends within the customer base, to determine a strategy for account planning of the existing customer base
Skills on Resume:
- Data Analysis (Hard Skills)
- Lead Qualification (Hard Skills)
- Account Management (Soft Skills)
- CRM Updates (Hard Skills)
- Sales Coordination (Soft Skills)
- Opportunity Planning (Hard Skills)
- Customer Selling (Soft Skills)
- Tool Utilization (Hard Skills)
14. Inside Sales Manager, PeakPoint Building Systems, Billings, MT
Job Summary:
- Qualifying new opportunities primarily through calls and emails from established customers
- Leverage connections for reach into higher-level executives within the organization, resulting in a scheduled appointment for RSM for larger sales opportunities
- Customizing communications and activities to support customer relationships and recommend solutions based on customer needs
- Establishing and maintaining appropriate contact levels for each prospect/lead pipeline
- Active participation at Regional Revenue Strategy Meetings, bi-weekly check meetings with the broader team and other departmental meetings
- Learning and executing proven sales methodologies such as Customer Centric Selling, Challenger and SPIN selling to generate new sales opportunities
- Maintaining and managing a pipeline of interested prospects
- Collaborating and strategizing with RSM to identify product and service opportunities with the existing customer base
- Scheduling a minimum of 10 appointments for the assigned RSM per week, 40 per month, in accordance with the key performance indicators (KPIs)
- Maintaining an outbound call cadence of a minimum of 40 outbound dials per day (KPI)
- Documenting a minimum of 40 emails per day as documented in Salesforce.com (KPI)
Skills on Resume:
- Opportunity Qualification (Hard Skills)
- Executive Outreach (Soft Skills)
- Customer Solutions (Soft Skills)
- Pipeline Management (Hard Skills)
- Sales Methodology (Hard Skills)
- Team Collaboration (Soft Skills)
- KPI Execution (Hard Skills)
- CRM Documentation (Hard Skills)
15. Inside Sales Manager, Polaris Tech Distributors, Fargo, ND
Job Summary:
- Provide leadership and guidance for the sales effort, including day-to-day management of the team in conjunction with the Inside Sales Leader
- Assist with the development and implementation of sales strategies and department procedures
- Provide coaching and feedback for sales staff to
- Support talent development and ensure they meet sales goals, control expenses and achieve departmental budget
- Participate in sales calls with sales staff to ensure that sales reps are properly executing training, knowledge and meeting the customer’s needs
- Review and refine the team to make adjustments and assess the progress of the team
- Drive new customer acquisition through prospecting and from marketing/inbound leads
- Constantly up-selling and cross-selling
- Leverage common sales tools, including Salesforce.com, ZoomInfo, and Pre-Call Planning
- Collaborating with marketing to continuously improve targeting and tactics
- Ensure high-quality leads at the top of the funnel are turned into predictable wins
- Help mature the sales process into a repeatable system that consistently produces wins
Skills on Resume:
- Sales Leadership (Soft Skills)
- Strategy Development (Hard Skills)
- Talent Coaching (Soft Skills)
- Customer Acquisition (Hard Skills)
- Cross Selling (Hard Skills)
- Sales Tools (Hard Skills)
- Lead Conversion (Hard Skills)
- Process Improvement (Hard Skills)
16. Inside Sales Manager, Sunridge Chemicals, Des Moines, IA
Job Summary:
- Producing customer quotes and processing orders
- Identify and manage customer renewals
- Proactively identify new requirements within the customer base
- Directing queries from customers to relevant departments
- Expedite orders through internal liaison
- Updating customer databases and maintaining records
- Suggest solutions promptly
- Set objectives and KPIs
- Serve as an advisor to employees by answering all their sales-related questions
- Stay up to date with the latest sales trends and best practices
- Keep up with product and service information and updates
Skills on Resume:
- Order Processing (Hard Skills)
- Renewal Management (Hard Skills)
- Customer Needs (Soft Skills)
- Query Handling (Soft Skills)
- Database Maintenance (Hard Skills)
- Problem Solving (Soft Skills)
- KPI Setting (Hard Skills)
- Sales Advising (Soft Skills)
17. Inside Sales Manager, VitalEdge Components, Lubbock, TX
Job Summary:
- Managing a fast-paced SaaS sale
- Using proven sales tools such as Salesforce.com to manage the pipeline, track progress against goals and improve productivity
- Coaching team by analyzing quantitative metrics as well as live product demo and recorded call reviews
- Working closely with Business Development, Marketing and Operations teams to create the tools and processes that will enable the team’s success
- Establishing and maintaining an energetic and winning sales culture
- Initiates and coordinates the development of action plans and steps to penetrate markets
- Drives achievement of company metrics including customer service, sales revenue, gross profit margin, invoices, and inquiry counts
- Monitors and develops individual team member metrics for effective sales leads and growth
- Provides timely, accurate, competitive pricing on market conditions while striving to maintain maximum profit margin
- Maintains regional sales reporting including accurate records of all pricing, sales, and activity reports
- Assists the sales team in the preparation and pricing of opportunities, terms and conditions
- Work with Field Sales Managers to assist in driving sales and improving customer service
- Promote value-added services and other company promotional programs to create selling opportunities
- Ensures orders, opportunities, invoices, correspondence and other paperwork are accurate and adhere to company policies and procedures
- Collaborate with other business units including Marketing, Field Sales, Operations, Supply
Skills on Resume:
- SaaS Sales (Hard Skills)
- Pipeline Tracking (Hard Skills)
- Team Coaching (Soft Skills)
- Cross-Team Collaboration (Soft Skills)
- Sales Culture (Soft Skills)
- Market Penetration (Hard Skills)
- Performance Metrics (Hard Skills)
- Pricing Strategy (Hard Skills)
18. Inside Sales Manager, Cascade Bearings & Supply, Spokane, WA
Job Summary:
- Develop a high-performance, goal-oriented sales culture focused on growth and competitive conversions that routinely exceeds sales goals
- Develop specific, task-based, strategic plans with each rep focusing on account and territory growth and management
- Set and track targets/KPIs and hold members accountable for executing strategic plans and achieving targeted results
- Consistently evaluate team members' capabilities and provide individual development plans
- Ensure continual growth and mastery of the consultative selling process (call monitoring, feedback and coaching)
- Continually test the effectiveness of current sales strategies and tactics
- Iterate and course correct
- Motivate and lead the team to meet and exceed corporate revenue and margin targets
- Quickly address performance issues to maintain a culture of high performance
- Identify hiring and/or top-grading needs
- Recruit, select and train new team members
- Actively partner with the 4 Regional Sales Directors to share best practices, effectively support the outside teams' needs and ensure achievement of sales goals
- Continually update job knowledge by participating in educational opportunities, reading professional publications and maintaining professional networks
Skills on Resume:
- Sales Culture (Soft Skills)
- Strategic Planning (Hard Skills)
- KPI Management (Hard Skills)
- Team Development (Soft Skills)
- Consultative Selling (Hard Skills)
- Tactical Evaluation (Hard Skills)
- Team Motivation (Soft Skills)
- Talent Recruitment (Soft Skills)
19. Inside Sales Manager, Patriot Fasteners, Manchester, NH
Job Summary:
- Execute activity across assigned customers to deliver against revenue goals in line with Global Market Insights' strategy and report activities
- Build and develop a superstar sales team
- Establish the annual business goals (revenue and other KPIS) for the team
- Drive ambitious yet attainable team and individual KPI’s
- Identify and assign the key roles and responsibilities to align with the business goals
- Create a winning culture for the team that supports the mission
- Ensuring the relevant resources in each geography
- Ensure all teams are skilled accordingly
- Recommend the appropriate tools to meet the goals and improve performance
- Monitoring and measurement of the team against agreed KPIs
- Build and implement a truly world-class recognition and reward programme
- Report statistical feedback on business goals and key performance drivers
- Identify opportunities to improve performance
Skills on Resume:
- Customer Execution (Hard Skills)
- Sales Leadership (Soft Skills)
- Business Planning (Hard Skills)
- KPI Tracking (Hard Skills)
- Role Alignment (Hard Skills)
- Culture Building (Soft Skills)
- Team Training (Soft Skills)
- Performance Review (Hard Skills)
20. Inside Sales Manager, RapidMeds Distribution, Augusta, GA
Job Summary:
- Develop and grow new sales opportunities from inbound leads by working directly with internal partners and marketing
- Identifying potential new customers
- Handling initial correspondence with prospective customers
- Identifying industry and marketing events and trade shows that will provide opportunities to expand the company’s customer base
- Methodically log and track customer interactions in the prequalification stage in Salesforce.com and convert the lead appropriately based on the information on the initial call
- Produce regular activity and funnel reports of the interactions with potential clients
- Collaborative with a creative, strategic and effective approach
- Customer satisfaction and retention, identify new business opportunities and customer requirements
- Hire, coach and manage a team of Sales Development Reps
- Onboard all new SDR hires
- Provide detailed forecasts to the Leadership team around SDR performance
- Contribute to setting SDR team targets
- Develop a training roadmap for the SDRs to continually expand their knowledge around best sales practices, product and industry
- Contributing to building email templates, sales scripts, and process improvements
- Regularly report on Team/Individual Results
- Identify and make recommendations for improvement in the areas of Process, Efficiency and Productivity
Skills on Resume:
- Lead Generation (Hard Skills)
- Customer Prospecting (Hard Skills)
- Event Targeting (Hard Skills)
- CRM Tracking (Hard Skills)
- Client Reporting (Hard Skills)
- Team Coaching (Soft Skills)
- Process Improvement (Hard Skills)
- Customer Retention (Soft Skills)
21. Inside Sales Manager, Omega Pump Systems, Baton Rouge, LA
Job Summary:
- Manage team of Onboarding Advocates
- Set and track against sales targets for the Customer Onboarding team
- Drive growth with a firm commitment to creating an exceptional customer experience for restaurants that are sampling and menuing products for the first time
- Develop measurable processes that empower the Customer Onboarding team to consistently meet or exceed ambitious goals
- Continuously drive towards greater efficiency and quality, developing scalable solutions that set the team up for long-term success
- Improve funnel health and conversion rates by implementing strategic initiatives
- Work in a highly cross-functional environment to build a holistic approach to onboarding new restaurants
- Coach Onboarding Advocates to improve individual performance and advance towards long-term career goals
- Primary focus on proactively identifying, assessing and supporting new business opportunities for the clinical development business
- Identifying new opportunities, contacting clients and establishing company introductory meetings with appropriate company personnel
- Cooperate with the Company's operational experts to support and develop the expanding client portfolio
Skills on Resume:
- Team Management (Soft Skills)
- Sales Targeting (Hard Skills)
- Customer Experience (Soft Skills)
- Process Development (Hard Skills)
- Efficiency Improvement (Hard Skills)
- Funnel Conversion (Hard Skills)
- Cross Collaboration (Soft Skills)
- Opportunity Development (Hard Skills)
22. Inside Sales Manager, HarborView Controls, Charleston, SC
Job Summary:
- Creates monthly strategic plans developed to support enrollment growth, as well as monthly outcomes performance reporting
- Develops annual goals and strategies that will ensure growth, development and financial success
- Manages Inside Sales staff, including performance, training and adherence to regulatory compliance
- Recommends policy and procedure establishment and updates according to department needs
- Holds monthly planning sessions with the staff to develop group and individual strategies aligned with achieving projected enrollment
- Initiates, develops and implements reporting systems to support data reporting needs, including performance measures and enrollment metrics
- Develops and maintains policies and procedures in accordance with company guidelines and all regulatory requirements
- Actively work with travel agencies by supporting them and identifying their needs
- Review and analysis of agencies and markets to identify growth potential and create respective marketing strategies
- Perform research to support the market strategy and maintain accurate records of all activities in the CRM
- Establish a firm network with travel agencies and maintain a good relationship as a basis for further work by the Key Account Management
- Deliver online presentations and training to the travel trade
- Work with other departments, e.g., Marketing, Revenue Accounting and Service Desk
Skills on Resume:
- Strategic Planning (Hard Skills)
- Goal Setting (Hard Skills)
- Team Supervision (Soft Skills)
- Policy Development (Hard Skills)
- Performance Reporting (Hard Skills)
- Market Analysis (Hard Skills)
- Agency Support (Soft Skills)
- Cross Department (Soft Skills)
23. Inside Sales Manager, Mountain States Lighting, Boise, ID
Job Summary:
- Responsible for sales to new customers, working closely with a team of technical experts
- Build and strengthen relations with new customers
- Successfully built a pipeline of new customer business
- Maintain accurate records in the CRM system
- Own the delivery of the Polestar experience to both Retail and Fleet customers through in- and outbound channels
- Manage and report the local sales funnel performance, achieving weekly, monthly, quarterly and annual sales conversion targets
- Develop, steer, and support the local Inside Sales team with clear target setting and central lead management standards
- Proactively drive actions to improve lead conversion and customer retention
- Foster the Salesforce development together with the central teams to maximize the outcome
- Increase collaboration between Marketing, Operations and Polestar Locations through proper measures
- Take part in management sales meetings and report key performance indicators and its developments
- Responsible for leading a team of SDRs to successfully drive new business in Europe (mainly France and Italy)
- Responsible for managing the team effectively to achieve team targets for opportunities
- Responsible for recruiting, leading and managing multiple talented SDRs
- Drive and implement improvements for the team with the process and execute new ideas on how to improve their general performance
- Motivate and drive the team to be successful inbound or outbound SDRs, whether that be nurturing and developing them on how best to follow up on inbound leads, or being an influential part of creating a positive atmosphere in the group
Skills on Resume:
- Customer Sales (Hard Skills)
- Relationship Building (Soft Skills)
- CRM Management (Hard Skills)
- Sales Funnel (Hard Skills)
- Team Leadership (Soft Skills)
- Lead Conversion (Hard Skills)
- Cross Collaboration (Soft Skills)
- Performance Improvement (Hard Skills)
24. Inside Sales Manager, Vanguard Composites, Rochester, NY
Job Summary:
- Mentor and Train Sales Reps
- Utilize SpheraU and CultureAmp to help understand the team's current knowledge set and build plans for sales reps to develop their skills
- Conduct weekly performance management reviews with their reps to provide feedback and coaching
- Create weekly content for AE-specific sales enablement sessions
- Use Level11 reports in sales coaching sessions and empower reps to take ownership of their opportunity pipelines monthly/quarterly
- Recruit, Hire, and Onboard New Sales Reps
- Responsible for building a team and filling any open reqs with HR
- Work with additional colleagues and departments outside of Inside Sales to get new hires trained on all items to be successful in the role (sales ops, legal, field marketing, etc.)
- Create realistic weekly sales forecasts, factoring in historical data and product categories
- Provide a Forecast Number that aligns with a Most Likely result based on the current pipeline as compared to time remaining in the month or quarter
- Maintain an accurate pipeline representing accurate coverage to achieve the monthly target
Skills on Resume:
- Team Training (Hard Skills)
- Performance Coaching (Soft Skills)
- Training Content (Hard Skills)
- Pipeline Management (Hard Skills)
- Talent Acquisition (Soft Skills)
- Onboarding Support (Soft Skills)
- Forecast Reporting (Hard Skills)
- Sales Mentoring (Soft Skills)
25. Inside Sales Manager, Ironclad Materials Group, Knoxville, TN
Job Summary:
- Ensure all opportunities are in the correct stage daily to map to the Sphera opportunity RASCI as given by sales ops
- Analyze performance metrics weekly to make data-driven decisions and provide effective coaching to reps
- Work with each sales rep to maintain a minimum of 100 LPI in Level11
- Understand and evaluate each sales rep's YTD quota achievement and build plans using the pipeline and historic performance to achieve quota
- Implement and measure the success of Inside Sales GTM 2020 strategy as approved by the ELT, with a monthly readout available for executive review in the third week of every month
- Collaborate weekly with marketing to generate new lead sources and expand the target customer base
- Execute monthly campaigns in tandem with product, marketing and enablement to drive new opportunities
- Continuously Iterate on Sales Process
- Ensuring the Sphera sales process is followed and striving for continuous improvement from the team
- Liaison any requests between sales reps and internal resources- legal, sales ops, finance, learning and development
Skills on Resume:
- Opportunity Tracking (Hard Skills)
- Data Analysis (Hard Skills)
- Quota Planning (Hard Skills)
- Performance Monitoring (Hard Skills)
- Strategy Execution (Hard Skills)
- Lead Generation (Hard Skills)
- Campaign Management (Hard Skills)
- Process Improvement (Hard Skills)
26. Inside Sales Manager, Redwood Industrial Coatings, Eugene, OR
Job Summary:
- Oversees and supports goal attainment for each Inside Sales Executive and Customer Support Specialist on the team
- Maintains staff by recruiting, selecting, orienting, and training employees
- Developing personal growth opportunities
- Accomplishes staff results by communicating job expectations
- Planning, monitoring, and appraising job results
- Coaching, counseling, and disciplining employees
- Developing, coordinating, and enforcing systems, policies, procedures, and productivity standards
- Acts as a mentor and assigns mentors to new hires in the training program
- Provides monthly feedback to executive leadership regarding the progression of the inside sales team
- Develops strong knowledge of leading industry trends through ongoing training with software publishers
- Collaboratively works with the area sales team and strategic accounts
- Develop an overall territory account plan to maximize opportunities and generate sales activity and gross profit attainment
- Grows and maintains existing customer and partner relationships with an emphasis on a defined list of strategic accounts
- Oversees quote creation, order processing and day-to-day customer and partner requests
- Maintains quality service by enforcing quality and customer service standards
- Analyzing and resolving quality and customer service problems, identifying trends, and recommending system improvements
Skills on Resume:
- Goal Management (Hard Skills)
- Team Recruitment (Soft Skills)
- Employee Development (Soft Skills)
- Performance Oversight (Hard Skills)
- Staff Coaching (Soft Skills)
- Policy Enforcement (Hard Skills)
- Sales Collaboration (Soft Skills)
- Account Planning (Hard Skills)
27. Inside Sales Manager, Allied Tech Solutions, Sioux Falls, SD
Job Summary:
- Motivate, train, and retain the best possible staff
- Assist in recruiting and managing individual performance within the department
- Supervise the attendance, workload, and schedule of the Inside Sales team members
- Build a culture of world-class customer service, anticipate delivery problems, prioritize service levels, and handle customer complaints with appropriate action
- Take an active role as a member of the Inside Sales team to ensure the best allocation of the department's resources and responsibilities
- Managing the flow of projects to increase the productivity of the Inside Sales team
- Capture and report Inside Sales team metrics for call stats, chat, tickets, email inboxes, and consumer surveys
- Handle escalated customer issues
- Work with Product Managers to ensure product information and training are received in a timely and accurate manner including reporting/documenting any recurring warranty issues on the current product
- Work with warehouse/warranty staff to provide information to the Inventory Planning team to ensure proper ordering, replenishment, and flow of warranty parts
- Work closely with the warehouse/warranty to solve open issues and ensure timely shipments of warranty product
- Work with the Inside Sales team to control the dollars the department spends on warranty replacements and related shipping costs
- Work with IT to document and report any system issues or improvements
- Work to ensure proper reporting within the Inside Sales team
- Develop processes to ensure efficiencies within Inside Sales
- Carry customers' concerns to the product team or to the appropriate team in the company for action and follow-up
Skills on Resume:
- Team Motivation (Soft Skills)
- Performance Management (Hard Skills)
- Customer Service (Soft Skills)
- Resource Allocation (Hard Skills)
- Project Flow (Hard Skills)
- Metrics Reporting (Hard Skills)
- Warranty Coordination (Hard Skills)
- Process Development (Hard Skills)
28. Inside Sales Manager, Prairie Fire Tools, Lincoln, NE
Job Summary:
- Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability
- Outside-the-box thinker with different approaches to sales other than the established norm
- Uses an accumulation of sales and marketing techniques that aim at gaining new customers and penetrating new and existing markets
- Concentrates on developing new revenue streams for new products and services
- Optimizing income from existing lines through innovative marketing and rapid exploitation of changing customer needs
- Investigates industry trends and competition
- Assesses market opportunities and target markets
- Market intelligence gathering on customers and competitors
- Manages any type of conflict that might come up with any order
- Works to expand the company's product/service mix reach and frequency
- Sales-oriented with face time with each client
- Responsible for the performance and development of sales representatives
- Prepares action plans by individuals as well as by the team for effective search of sales leads and prospects
- Initiates and coordinates the development of action plans to penetrate new markets
- Develops and implements sales plans
Skills on Resume:
- Sales Strategy (Hard Skills)
- Creative Selling (Soft Skills)
- Market Expansion (Hard Skills)
- Revenue Growth (Hard Skills)
- Trend Analysis (Hard Skills)
- Conflict Resolution (Soft Skills)
- Client Engagement (Soft Skills)
- Team Development (Soft Skills)
29. Inside Sales Manager, BlueHawk Water Systems, Allentown, PA
Job Summary:
- Conducts one-on-one reviews with all sales representatives
- Build more effective communication to understand training and development needs
- Provide insight for the improvement of the sales representative's sales and activity performance
- Provide timely feedback to executive management regarding performance
- Maintains accurate records of all pricing, sales, and activity reports submitted by the sales representatives
- Creates extensive sales reports and analysis
- Creates and conducts proposal presentations
- Adheres to all company policies, procedures and business ethics codes
- Ensures that they are communicated and implemented within the sales team
- Trains sales representatives on the criteria agreed upon by management
- Sets examples for the sales representatives in areas of personal character, commitment, organizational and selling skills, and work habits
- Maintains contact with clients in the market area to ensure high levels of customer satisfaction
- Interact and cooperate with all company employees
Skills on Resume:
- Performance Reviews (Soft Skills)
- Communication Building (Soft Skills)
- Sales Reporting (Hard Skills)
- Proposal Delivery (Hard Skills)
- Policy Compliance (Hard Skills)
- Sales Training (Hard Skills)
- Customer Satisfaction (Soft Skills)
- Team Collaboration (Soft Skills)
30. Inside Sales Manager, Synergy Sign Supply, Toledo, OH
Job Summary:
- Recruit, develop and retain top talent, focusing on close collaboration with Sales Managers and Talent Acquisition
- Ensure a strong pipeline to support Inside Sales recruitment needs
- Support execution for the team and self to achieve strategic objectives and annual goals including revenue and profitability, as well as employee and customer initiatives
- Manage daily, monthly, quarterly, and long-term sales metrics and forecasting processes for assigned teams
- Maintain strong alignment with leadership and organizational goals
- Identify employee development opportunities, create and recommend solutions
- Address skill gaps and establish measures to improve overall team performance
- Advise, direct, and ensure sales force compliance with company policies, procedures, sales programs, and initiatives
- Analyze sales activities for maximum effectiveness of sales execution
- Match the training curriculum to lead the Inside Account Executive readiness level
- Listen to sales calls and review with Inside Sales Managers
Skills on Resume:
- Talent Management (Soft Skills)
- Pipeline Planning (Hard Skills)
- Goal Execution (Hard Skills)
- Sales Forecasting (Hard Skills)
- Leadership Alignment (Soft Skills)
- Team Development (Soft Skills)
- Policy Compliance (Hard Skills)
- Sales Effectiveness (Hard Skills)
31. Inside Sales Manager, OnPoint Power Equipment, Macon, GA
Job Summary:
- Provide coaching and training to support the growth of Specialized Service products
- Develop and implement effective and measurable reporting tools with consistent analysis of ongoing performance
- Use unified communications as the primary means of contacting customers, articulating solutions, developing leads, and closing sales opportunities
- Develop, lead, communicate, and manage all phases of a highly scalable sales process, from prospecting and presenting to negotiating, closing, and transitioning post-sale operations
- Unearth customer insights, define a value proposition, and determine an appropriate sales and marketing strategy to maximize growth objectives
- Maintain market intelligence and develop competitive strategies to maintain the Company’s leadership position
- Partner with Penumbra and REAL commercial sales teams
- Establish yourself as a ‘Trusted Advisor’ to the prospect or customer and transition the sale to the REAL Clinical Team for implementation of the REAL System
- Proactively identify opportunities and facilitate an innovative culture of continuous process improvement
- Assist the customer in maximizing the return of their investment with the REAL System
Skills on Resume:
- Sales Coaching (Soft Skills)
- Performance Reporting (Hard Skills)
- Customer Outreach (Soft Skills)
- Sales Process (Hard Skills)
- Value Proposition (Hard Skills)
- Competitive Strategy (Hard Skills)
- Trusted Advisor (Soft Skills)
- Process Improvement (Hard Skills)
32. Inside Sales Manager, Northshore Distribution, Kenosha, WI
Job Summary:
- Responsible for achieving and exceeding business objectives in sales and productivity
- Responsible for new business opportunities through customer acquisition
- Supports and fosters an environment of risk-taking and innovation to achieve and exceed results
- Builds a business plan, aligns team goals with business strategy and objectives
- Leverages and develops the sales capabilities of associates by using current selling techniques and company programs
- Leads, promotes and coaches selling and cultivates a culture of winning sales with associates
- Models, promotes and holds others accountable for sales and customer service excellence
- Provides input regarding the optimization of all programs
- Analyzes processes in place and suggests improvements to maintain and grow sales
- Acts/thinks not just within the assigned group, but the entire campaign
- Motivates and develops associates (through 1-1s, mentoring, coaching, etc.)
- Promotes quality development plan (Performance)
- Motivates associates through positive meetings, communications, contests, etc.
- Develops a highly motivated and driven sales team that exceeds business objectives
- Manages the coordination and execution of their departments and maximizes productivity
- Directly accountable for the hiring and onboarding process in their departments
- Identifying and organizing hiring needs and involvement in interviewing, selecting and checking references
Skills on Resume:
- Sales Achievement (Hard Skills)
- Customer Acquisition (Hard Skills)
- Innovation Culture (Soft Skills)
- Business Planning (Hard Skills)
- Sales Coaching (Soft Skills)
- Customer Excellence (Soft Skills)
- Process Analysis (Hard Skills)
- Talent Development (Soft Skills)
33. Inside Sales Manager, GreenTech Distributors, Salem, OR
Job Summary:
- Develops an internal associate succession plan to support business growth
- Establishes and implements a process for ongoing training and coaching in the department
- Takes ownership to ensure Performance Appraisals (PAs) are delivered promptly and action plans are in place
- Follows up on the development of associates
- Accountable for the performance management of direct reports, including documentation
- Complete understanding of all company policies and procedures
- Implements all policies and procedures in a fair and consistent manner
- Accountable for understanding and communicating general company policies and guiding staff
- Uses all sources of communication to relay information (department meetings, white boards, bulletin boards, HUB, email, etc) and ensures associates' understanding
- Identifies and communicates suggestions for improvements in all areas of business
- Delegates responsibilities and holds others accountable to ensure the general cleanliness of workstations, according to company standards, is maintained
- Promotes and maintains a safe working environment, follows all company protocols for safety and takes steps to rectify deficiencies
- Utilizes reporting tools and troubleshoots issues with contact management software
- Resourceful when solving issues
- Uses proper channels and contacts within the company
- Takes ownership of the customer service resolution process in their team
Skills on Resume:
- Succession Planning (Soft Skills)
- Ongoing Coaching (Soft Skills)
- Performance Management (Hard Skills)
- Policy Implementation (Hard Skills)
- Team Communication (Soft Skills)
- Process Improvement (Hard Skills)
- Workplace Safety (Hard Skills)
- Issue Resolution (Soft Skills)
34. Inside Sales Manager, Precision Flow Solutions, Dover, DE
Job Summary:
- Drive sales activity to exceed revenue objectives, increase market share and achieve growth targets in the assigned territory
- Actively prospect and pursue new channel partners
- Deliver effective virtual presentations to departments of partners including sales, executive management, purchasing, and customer service
- Manage and update customer profiles and opportunities in the CRM system
- Ensure sales cycle efficiency and optimize closing rates
- Perform quarterly business performance reviews with key channel partners to identify areas of opportunity
- Provide up-to-date, accurate quarterly/annual sales forecasts
- Develop focused and successful business territory plans
- Collaborate and interact with Customer Service, Marketing and Technical Support teams
- Provide the best-in-class experience to channel partners
- Submit recommendations relative to changes in existing procedures, services, new products or product line extensions, etc., to increase sales volume
Skills on Resume:
- Sales Growth (Hard Skills)
- Partner Prospecting (Hard Skills)
- Virtual Presentations (Soft Skills)
- CRM Management (Hard Skills)
- Sales Optimization (Hard Skills)
- Performance Reviews (Hard Skills)
- Territory Planning (Hard Skills)
- Partner Experience (Soft Skills)
35. Inside Sales Manager, EcoGrid Lighting, Provo, UT
Job Summary:
- Building and maintaining a positive culture of accountability while driving high performance through sales activities, performance metrics and an enhanced sales process
- Leading and coaching effective selling skills, and customer management capabilities to meet and exceed sales objectives and customer expectations
- Executing on sales strategies created by leadership to drive sales revenue to meet or exceed the market growth requirements for assigned products and markets
- Assigning sales objectives to sales representatives, evaluating performance and taking all necessary steps to exceed the region, division and company’s goals
- Driving Key Performance Indicators (KPI) to achieve business objectives and sales objectives
- Accountable for talent management process and communications within the region, including selection, onboarding, performance management, diversity and inclusion
- Providing coaching, mentoring, and performance feedback for the sales team
- Participating and overseeing development plans for direct reports and executing performance improvement plans
- Inspiring confidence, promoting vision and purpose, and motivating the sales team
- Engaging in meaningful business relationships with top Inside Sales customers, including key Corporate Accounts, Integrated Delivery Network Partners, and key distributor partners
- Collaborating with cross-functional departments in Cardinal Health
Skills on Resume:
- Sales Performance (Hard Skills)
- Sales Coaching (Soft Skills)
- Strategy Execution (Hard Skills)
- Objective Setting (Hard Skills)
- KPI Management (Hard Skills)
- Talent Management (Soft Skills)
- Team Mentoring (Soft Skills)
- Client Engagement (Soft Skills)
36. Inside Sales Manager, MetroSeal Technologies, Lansing, MI
Job Summary:
- Responsible for growing and managing the Sales Development team
- Ultimately responsible for achieving the team’s sales target
- Shadowing, coaching and helping in the training of team members
- Maintaining team results by supporting and disciplining employees
- Planning, monitoring, and appraising job results
- Working with the recruitment team to hire
- Running regular incentives for the team
- Working closely with the Head of Sales Development to ensure the achievement of all goals
- Collaborating, working and supporting across all departments
- Building and managing a successful sales team responsible for exceeding driver acquisition goals for gig economy partners
- Developing a sales team into stellar sales reps via personal, professional and sales development
- Leading team syncs, coachings, and 1:1s with the team
- Proposing projects that improve and increase sales as well as the management process
Skills on Resume:
- Team Management (Soft Skills)
- Target Achievement (Hard Skills)
- Sales Coaching (Soft Skills)
- Performance Monitoring (Hard Skills)
- Talent Hiring (Soft Skills)
- Incentive Planning (Soft Skills)
- Cross Collaboration (Soft Skills)
- Process Improvement (Hard Skills)
37. Inside Sales Manager, TruSeal Foam Industries, Evansville, IN
Job Summary:
- Manage KPIs and monitor the team's progress and activity levels to ensure continuous improvement
- Ensure accurate reporting and quality control of the lead generation process
- Develop the team and implement best practices around prospecting, new methods and continuously improve the execution
- Prepare monthly, quarterly and annual business reviews and performance planning
- Evaluate, implement and coach methods to increase customer engagement
- Liaise with Marketing and Product Development departments
- Leverage the correct content messaging and focus on products
- Build an open-communication environment
- Stimulate the flow of creative ideas upward for the benefit of the company and its personnel
- Develop a team for execution and ensure better alignment with the regional teams
Skills on Resume:
- KPI Management (Hard Skills)
- Lead Quality (Hard Skills)
- Prospecting Methods (Hard Skills)
- Performance Planning (Hard Skills)
- Customer Engagement (Soft Skills)
- Cross Functional (Soft Skills)
- Message Alignment (Hard Skills)
- Team Communication (Soft Skills)
38. Inside Sales Manager, EagleView Fittings, Cheyenne, WY
Job Summary:
- Build a team that consistently meets and exceeds sales targets
- Drive pipeline-related initiatives/campaigns in close collaboration with the channel partners
- Monitor employee productivity and motivate the team to reach daily goals
- Maintain tight management of the team’s pipeline
- Ensure accurate revenue forecasting using the Salesforce CRM system
- Accelerate the ramp time of new hires through training and enablement tailored to the new hire
- Evaluate and improve inside sales processes
- Supervise team in accordance with company policies and procedures
- Manage interpersonal issues within the department and escalate
- Schedule and lead departmental staff meetings, workshops and functions
- Report to sales management teams in the regions on sales metrics
- Work across teams, both face-to-face and remotely
Skills on Resume:
- Team Building (Soft Skills)
- Pipeline Management (Hard Skills)
- Productivity Monitoring (Hard Skills)
- Revenue Forecasting (Hard Skills)
- New Hire Training (Soft Skills)
- Process Improvement (Hard Skills)
- Conflict Management (Soft Skills)
- Sales Reporting (Hard Skills)
39. Inside Sales Manager, AlphaPlast Components, Missoula, MT
Job Summary:
- Managing, mentoring and coaching an Inside Sales team
- Developing inside sales strategies and planning
- Overseeing sales metrics, KPI, and analytics
- Reaching annual assigned individual as well as team goals and supporting the sales team’s productivity and performance
- Enhancing sales processes
- Monitors that the team is accurately recording and following the internal qualification generation process guidelines in the company’s global CRM and task management systems
- Builds strong partnerships with marketing and sales to form part of the strategy for the Japan market
- Manage marketing and sales activities to ensure the sub-regional team is fully briefed on forthcoming events and their workload is organized to manage the prioritization and timeliness of completion of opportunity qualification
- Delivers measurable results in a concise reporting format directly to the Senior Manager Sales Development - APAC
- Ensures that KPI’s are met, such as the number of qualified leads, appointments set, and percentage of conversion rates, total bookings revenue, win rates, etc., and shows targeted quarterly improvement
- Responsible for ongoing performance feedback, along with the creation and delivery of probationary and annual performance reviews
- Boost revenue growth from Online Sales by monitoring sales metrics and managing the appointment-to-closing sales process
- Lead and motivate the sales team to achieve specific goals
- Recruit and train to mastery the new sales talents
- Constantly evaluating the performance of the inside sales team, current sales practices and procedures and recommending and implementing improvements
- Establish and implement short- and long-range profitable sales goals, objectives, policies, and operating procedures
- Collaborate with the C-level team, promote positive relations with partners, vendors, and distributors
Skills on Resume:
- Team Coaching (Soft Skills)
- Sales Strategy (Hard Skills)
- KPI Tracking (Hard Skills)
- Process Enhancement (Hard Skills)
- CRM Compliance (Hard Skills)
- Cross Collaboration (Soft Skills)
- Performance Review (Soft Skills)
- Revenue Growth (Hard Skills)
40. Inside Sales Manager, Summit Supply Chain, Bismarck, ND
Job Summary:
- Manage the assigned Business Development Sales team
- Manage Campaign and MQL lead generation activities for the team
- Ensure the Business Development Sales team is aligned and adapts to field initiatives and campaigns
- Work with Inside Sales Management to set and track sales targets for the assigned team
- Coach assigned Business Development Representatives to achieve goals and assigned targets
- Suggest and implement improvements in the sales administration process
- Coordinate department projects to meet deadlines
- Report on regional campaign KPI’s and suggest improvements
- Prepare monthly, quarterly and annual campaign results for sales leaders
- Research and discover methods to increase customer engagement
- Ensure sales, finance and legal policies and procedures are met
- Build an open-communication environment for the team
- Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
Skills on Resume:
- Team Management (Soft Skills)
- Lead Generation (Hard Skills)
- Target Setting (Hard Skills)
- Sales Coaching (Soft Skills)
- Process Improvement (Hard Skills)
- Campaign Reporting (Hard Skills)
- Customer Engagement (Soft Skills)
- Cross Collaboration (Soft Skills)
41. Inside Sales Manager, CoreTech Systems, Omaha, NE
Job Summary:
- Lead the Account Coordinator(AC) and CSR teams to coordinate the business for existing and new accounts
- Ensure order fulfillment is executed promptly and accurately
- Represent the company to make effective communications with customers and/or Bizlink manufacturing facilities
- Assign CSR/AC for new accounts, set up backup plans and keep the team workload balanced
- Maintain and enhance routine working guidelines and procedures
- Lead and provide system training to teams and newcomers
- Communicate with PM/BU/global factory teams to improve OTD and material planning
- Monitor the entire inventory at a reasonable level and reduce slow-moving parts by providing solutions
- Coordinate any unexpected issues to meet customers’ requests and handle customers’ complaints
- Support reworks or quality issues with other teams
- Escalate important issues to upper management promptly
- Centralize and standardize the filing of related documents
Skills on Resume:
- Team Coordination (Soft Skills)
- Order Management (Hard Skills)
- Customer Communication (Soft Skills)
- Workload Planning (Hard Skills)
- Process Standardization (Hard Skills)
- System Training (Soft Skills)
- Inventory Control (Hard Skills)
- Issue Resolution (Soft Skills)
42. Inside Sales Manager, Bluestone Manufacturing, Winston-Salem, NC
Job Summary:
- Assist outside Sales Reps with the Quoting process, including partner and customer quotes
- Follow up on qualified marketing leads and work with the Sales team through
- Work with the Sales Ops team to ensure customers and/or partners receive software license keys promptly
- Provide RFI/RFP Assistance
- Develop strong working relationships with account teammates
- Assist clients in their successful business endeavors
- Responsible for hiring, coaching, and developing the London-based SDR UKI outbound team and reporting into the Director of Sales UKI and APAC
- Manage the day-to-day activities of the SDR team, including coaching and mentoring, understanding the team’s pipeline, and facilitating bookings, and have an overview of key metrics and conversions
- Contribute to identifying new business opportunities and market segments for the SDR team to infiltrate, developing playbooks, talk tracks, and emails in tandem with Inside Sales Management EMEA as well as the wider Sales organization
- Own weekly and monthly forecasting of the UKI sales pipeline
- Help the team master skills across sales development, including cold-calling, Falcon’s go-to-market strategy, understanding ideal customer profile and personas, facilitating discovery calls, all to book qualified opportunities for the Account Executive team
- Understand team performance using Business Intelligence data
- Spot future developments and be prepared to act on any potential negative trends in time
- Identify opportunities for further improvement of processes to increase productivity and efficiencies on the team
- Manage and own both team and individual projects to ensure optimal execution and adoption relevant to the team’s success
- Conduct personal and career development discussions with the goal of grooming and preparing high-performing SDRs for the next steps in their career
Skills on Resume:
- Quote Support (Hard Skills)
- Lead Follow-Up (Hard Skills)
- License Delivery (Hard Skills)
- RFP Assistance (Hard Skills)
- Team Coaching (Soft Skills)
- SDR Management (Soft Skills)
- Pipeline Forecasting (Hard Skills)
- Process Optimization (Hard Skills)
43. Inside Sales Manager, Pioneer Packaging, Tempe, AZ
Job Summary:
- Aid in the design, development, and implementation of strategic sales and marketing plans to achieve quarterly corporate objectives for products, services, revenue, and profitability within the territory
- Build a world-class sales culture in the designated territory by effectively identifying and closing new prospect target clients as identified and measured by an individual quota
- Ensure the management of a pipeline is consistent with exceeding budgeted objectives
- Drive individual achievement of revenue targets
- Personally led sales process to closure in the region
- Effectively manages the workflow within the department, ensuring deadlines and deliverables are met for each stage of the process
- Effectively manages the valve quotations and flawless order execution based on specific customer requirements
- Works cooperatively with outside sales and other members of the sales team
- Grow existing customers, acquire new customers to meet or exceed monthly sales goals at the appropriate gross margin, while improving customer satisfaction
- Provides support to the Western Hemisphere sales team covering North America, Latin America, Spain and Portugal
- Manage and lead an Inside Sales Team of 8-10 Business Account Managers that will sell the Company’s Enterprise Suite of Products and Services via telephone and/or web collaboration using a solution-based/consultative sales approach
- Recruit, onboard, coach and mentor team to become professional account management professionals
- Perform weekly/monthly pipeline review meetings to ensure quality of opportunities and quota achievement
- Coach Business Account Managers to qualify leads, identify decision makers, determine customer needs, explain product/service variations, overcome customer objections and close sales
- Responsible for funnel management, productivity, forecasting, and revenue analysis for team-level performance metrics
- Develop quarterly business plans to drive revenue expansion within the assigned team module
- Convey and relate ideas to others through weekly 1:1s with each team member and review KPI’s
- Maintain Total Incremental Billed revenue within prescribed thresholds, and meet key operational targets relating to account maintenance
Skills on Resume:
- Sales Planning (Hard Skills)
- Client Acquisition (Soft Skills)
- Pipeline Management (Hard Skills)
- Revenue Generation (Hard Skills)
- Order Execution (Hard Skills)
- Team Leadership (Soft Skills)
- Lead Qualification (Hard Skills)
- Forecast Analysis (Hard Skills)