• Clean public spaces and bathrooms.
• Support front desk and room attendants with guest requests.
• Effectively support the control of operational expenses by using measured supplies and equipment.
• Work in a safe and sanitary fashion without jeopardizing team members ' or guests’ safety and security.
• Communicate effectively, promote collaboration, nurture a positive and professional environment, and adhere to all policies and procedures.
• Handle guest complaints with professionalism and discretion.
• Turn in articles found in public spaces to the lost and found
• Follow hotel grooming and dress according to the uniform policy.
• Follow key control
• Use the equipment associated with the position, including a vacuum, cleaning supplies, and safety equipment.

Skills: Public Area Cleaning, Guest Service Support, Expense Control, Safety and Sanitation, Effective Communication, Complaint Handling, Lost and Found Procedures, Equipment Operation

• Ensures that assigned linen room closets are stocked at par and cleaned on a biweekly basis
• Empties GRA’s linens on an hourly basis or if called for.
• Empties GRA’s garbage on an hourly basis or if called for.
• Keeps the chute rooms clean.
• Removes trays from the guest floors.
• Keeps corridors on guest room floors clean.
• Keeps areas by the vending machines clean, including ice machine areas
• Moves furniture upon request and completes guest requests.
• Pushes laundry bins up to 250lbs.
• Vacuums under all furniture in the guest room hallways

Skills: Linen Room Maintenance, Linen Collection, Garbage Removal, Chute Room Cleaning, Tray Removal, Corridor Cleaning, Furniture Moving, Heavy Lifting

• Ensure the housekeeping closets are fully stocked on assigned guest floors and within assigned public areas of the hotel daily.
• Assist room attendants in removing trash and recyclables from guest rooms and floors daily.
• Deliver materials to the room attendants during the day.
• Respond to customer inquiries and enter guest rooms following the established procedure to obtain access and ensure vacancy.
• Remove dirty linens from guest floors and transport them to the laundry area, and deliver clean linens to storage rooms and room attendants.
• Vacuum carpets and /or mop floors daily.
• Perform special projects such as deep cleaning, high cleaning, floor care, and flipping mattresses.
• Greet, acknowledge, and welcome guests according to company service standards.
• Report any maintenance issues or safety hazards to the immediate supervisor.
• Anticipate and follow through on guests’ service needs.

Skills: Closet Stocking, Trash and Recycling Removal, Material Delivery, Guest Room Access Procedures, Linen Transportation, Floor Cleaning, Deep Cleaning Projects, Guest Service

• Report to the Director of Housekeeping
• Maintain and clean all public areas, washrooms, elevators, etc.
• Clean the exit stairs, garage, garbage area, staff room, and locker area
• Remove all garbage from public areas and offices, dust vacuum, and shampoo carpets
• Clean and restock linen rooms
• Move furniture and services to the fitness and massage rooms
• Receive hotel deliveries and store them
• Collect items to be laundered
• Strip guest rooms and assist others as per the manager's requests
• Reports to requests from guests, supervisors, or management in a friendly, timely, and efficient manner and ensures satisfactory follow-up.

Skills: Public Area Cleaning, Washroom Maintenance, Garbage Removal, Carpet Care, Linen Room Restocking, Furniture Moving, Delivery Receiving, Guest Room Stripping

• Consistently offer professional, friendly, and engaging service
• Maintain all exterior garbage cans and ashtrays
• Collect, return, sort, and organize garbage and recyclables
• Sweep the cottage walkways
• Keep the entrance, breezeway, and walkways clear of sand, debris, and trash
• Stock vending machines and dog bags throughout the resort
• Provide luggage assistance for guests
• Open the hot tub at Surf Club and ensure the area is clean and well-maintained
• Ensure private guest hot tubs are clean and in proper working order
• Clean the BBQ and the surrounding area (ensure necessary utensils are present)
• Report any engineering problems or repairs to the Maintenance Manager
• Maintain hotel guest rooms and public spaces through preventative maintenance

Skills: Guest Service, Exterior Maintenance, Waste Management, Walkway Cleaning, Vending Machine Stocking, Luggage Assistance, Hot Tub Maintenance, Preventative Maintenance

• Assists with preparing guestrooms to a high standard.
• Ensures public spaces are clean and well-presented.
• Assists with evening housekeeping duties such as late stayover requests, converting beds
• Collects waste and recycling from all public spaces
• Delivers in-room amenities and linens to guests
• Assist with Laundry duties.
• Responds to guest inquiries, requests, and complaints promptly and courteously.
• Ensures all lost property items left in guest rooms or public spaces are properly recorded and stored
• Takes personal responsibility for equipment, ensuring it is operated and maintained correctly
• Maintains an up-to-date knowledge of all chemicals and cleaning products, and the correct handling procedures
• Reports any maintenance and/or health and safety issues
• Delivers and retrieves items on loan to guests
• Ensures the security of guest rooms and the privacy of guests

Skills: Guestroom Preparation, Public Area Cleaning, Waste and Recycling Collection, Amenity Delivery, Laundry Assistance, Guest Relations, Lost Property Management, Equipment Operation and Maintenance

• Meet and exceed member expectations.
• Communicate effectively with members, guests, co-workers, and supervisors.
• Attend work on time as scheduled and adhere to the attendance policy.
• Provide the highest quality of service at all times to guests.
• Work with the location of all function rooms and related areas, and the various types of workable setups.
• Correctly and efficiently set up and break down all department functions.
• Be familiar with and practice the safe handling, care, and storage of all banquet equipment.
• Keep the function room area and storage areas clean and neat at all times.
• Return all equipment not in use to its proper storage area in a clean condition before the end of each shift.
• Service/freshen all meeting rooms during breaks.

Skills: Customer Service, Effective Communication, Attendance Reliability, High-Quality Service Delivery, Event Setup and Breakdown, Banquet Equipment Handling, Function Room Maintenance, Meeting Room Servicing

• Check temperature and ensure all lights are working and adjusted properly.
• Assist members and their guests, referring all requests that are beyond the scope of responsibility immediately to the supervisor or the Manager on duty.
• Perform periodic total cleaning of the area, as assigned by the Director of Private Events or the Manager on duty.
• Use industrial equipment such as large vacuums or buffers.
• Wear a proper uniform at all times, following the standards of appearance.
• Thoroughly understand the emergency procedures.
• Practice safety standards at all times.
• Adhere to all work rules, procedures, and policies established by the company, including those contained in the associate handbook.
• Work alongside all other departments in a friendly and professional manner

Skills: Facility Inspection, Guest Assistance, Deep Cleaning, Industrial Equipment Operation, Uniform Compliance, Emergency Procedures Knowledge, Safety Practices, Policy Adherence

• Obtain assignments at the beginning of the shift.
• Check all the equipment.
• Know the correct procedure for entering a guestroom.
• After entering a room, leave the door open with a doorstopper.
• Complete a maintenance ticket for any furniture, carpet, or plugs that are damaged.
• Clean equipment after use.
• Remove trash, dirty linen, and room service items.
• Turn all items found in the hotel into the lost and found.
• Clean the lobby and public restrooms daily.
• Empty property trash cans daily.
• Clean the property park lot daily

Skills: Task Assignment Management, Equipment Inspection, Guestroom Entry Procedures, Maintenance Reporting, Equipment Cleaning, Waste and Linen Removal, Lost and Found Handling, Public Area Cleaning

• Review the event order and the assignment sheet to determine the function requirements
• Assure that all cleaning duties are completed (doors, door frames, walls, air walls, and all assigned)
• Complete cleaning inspection for each meeting room and assigned area/
• Maintain cleanliness standards and excellent condition of equipment and surrounding work areas
• Communicate promptly with all guest requests
• Assure that inventory is kept and report any loss to the Supervisors/Managers
• Report all guest request changes to the Banquet Manager/Conference Coordinator
• Assure that all equipment is kept in clean working condition

Skills: Event Order Review, Cleaning Completion, Inspection Checks, Area Maintenance, Guest Communication, Inventory Control, Change Reporting, Equipment Care

• Promotes and applies teamwork skills at all times
• Notifies appropriate individuals promptly and fully of problems and/or unusual matters of significance
• Assists all guests, management, and fellow employees
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Executes emergency procedures following hotel standards
• Complies with required safety regulations and procedures
• Complies with hotel standards, policies, and rules
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Skills: Teamwork, Problem Reporting, Guest Assistance, Meeting Attendance, Equipment Maintenance, Emergency Procedures, Safety Compliance, Policy Adherence

• Support Hospitality Attendants by keeping all supplies stocked and organized, removing soiled linens and commons area trash
• Keep all Housekeeping closets cleaned and organized
• Help maintain inventory levels and inform Managers of supply needs
• Assist room attendants with the general cleaning of guest rooms
• Assist guests and Owners in any manner
• Maintain a friendly and courteous demeanor at all times
• Complete the timesheet accurately, and turn it in to an Area Supervisor daily
• Help in keeping all employee areas neat and clean (kit room, break room, linen closets, etc.)
• Support environmental and recycling programs
• Report any damage, theft, or loss, and report it to an Area Supervisor
• Report all maintenance problems to an Area Supervisor

Skills: Supply Stocking, Closet Organization, Inventory Support, Room Cleaning Assistance, Guest Service, Professional Demeanor, Timesheet Accuracy, Maintenance Reporting

• Use customer service and communication skills in any and all interactions with guests and co-workers.
• Begin and end each day by cleaning and organizing the hotel property, including collecting trash, soiled linens, and newspapers from guest rooms and public spaces.
• Upon guest checkout, prepare each room by removing trash and soiled items, in addition to separating appropriate items for pick up.
• Flip mattresses quarterly, or as required by the manufacturer.
• Deliver requested supplies to guest rooms, such as towels, cribs, and cots, while maintaining a friendly demeanor and a helpful attitude.
• Efficiently report missing or found items, damage, or merchandise problems to housekeeping supervisors.
• Communicate with housekeepers to replenish supplies and stock storerooms, as well as perform room attendant duties.
• Sustain the safety of the property through risk-management behavior, proper inspections, participation in the Safety and Security Committee, and knowledge of emergency procedures.
• Follow the safety procedures

Skills: Customer Service, Property Cleaning, Room Preparation, Mattress Flipping, Supply Delivery, Incident Reporting, Supply Replenishment, Safety Procedures

• Pick up and deliver linen to the guest floors
• Pick up soiled linen from the maid bins.
• Replace supplies, mop floors, vacuum, empty trash, and dust.
• Responsible for leaving linen ready in each housekeeping closet.
• Clean interior and exterior windows and ensure windows are free of cobwebs, exterior, and light fixtures.
• Deliver requests for guest rooms, i.e., hair dryers, room robes, ice, ironing boards, bed boards, etc.
• Sign out carts daily and maintain proper care of carts, i.e., complete necessary cart maintenance requests for repair, and empty carts at the end of the shift.
• Maintain vacuum cleaners and prepare Maintenance Requests for repairs.
• Clean guests' rooms on demand when shorthanded.

Skills: Linen Delivery, Soiled Linen Collection, Supply Replacement, Closet Stocking, Window Cleaning, Guest Request Delivery, Cart Maintenance, Room Cleaning

• Clean and maintain the public areas and perform minor maintenance tasks.
• Clean the floors on the hotel side.
• Clean the halls on the conference side (spot-clean carpets and walls).
• Clean the break areas during the day.
• Clean carpets and vacuum the dining room after meals.
• Perform janitorial duties of the hotel and all public area spaces following company policies and procedures.
• Ensure all guest areas are stocked with necessary items.
• Report any technical issues and maintenance needs to the housekeeping supervisor or leadership.
• Respond appropriately to guest and associate inquiries and concerns to ensure total guest satisfaction.

Skills: Public Area Cleaning, Floor Maintenance, Hallway Cleaning, Break Area Cleaning, Carpet Care, Janitorial Duties, Supply Stocking, Issue Reporting

• Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel overnight
• Quickly respond to guest requests in a timely and friendly manner
• Deliver housekeeping items to guest rooms upon request from the Front Desk
• Deep cleaning in the assigned areas of the hotel
• Effectively work with team members to accomplish assigned tasks each evening
• Store all supplies and equipment, and maintain linen storage and supplies neat and organized to department standards.
• Maintain the security of equipment, keys, and supplies issued each day.
• Work in a fast-paced, stressful environment.
• Provide a professional image at all times through appearance and dress

Skills: Lobby Cleaning, Guest Request Response, Item Delivery, Deep Cleaning, Team Collaboration, Supply Organization, Equipment Security, Professional Appearance

• Review BEOs/Event Orders and work with the Banquet Manager to determine function requirements
• Ensure that the correct and timely setup of all events
• Maintain the highest standards of cleanliness and sanitation throughout the pre-function space, function space, and storage areas, including the floor/carpet, walls, doors, windows, shelving, etc.
• Set, stock, and maintain meeting and event spaces as well as storage rooms with any appropriate supplies necessary
• Complete ongoing cleaning inspections for each event space and assigned areas
• Upon completion of the event, break down and ensure that all equipment and supplies are stored properly, including tables, chairs, etc.
• Assist in ensuring overall guest satisfaction
• Communicate with the Banquet Management team about any concerns or changes
• Assist other departments if called for

Skills: Event Order Review, Event Setup, Cleanliness Standards, Space Stocking, Cleaning Inspection, Event Breakdown, Guest Satisfaction, Team Communication

• Move furniture and pick up the department's recycling items.
• Be in charge of performing floor work.
• Report and document any observed or known safety hazards, conditions, or unsafe practices and procedures to management immediately.
• Perform other job-related duties, including cleaning, shampooing the carpet.
• Adhere to standards for guest service.
• Refer guest problems or complaints to the supervisor according to the guest problem resolution policy
• Become familiar with the SDS log (OSHA requirement) and know the chemicals used on the property.
• Ensures the reporting of all maintenance service needs.
• Perform other additional and related duties assigned by the supervisors and or the General Manager to provide service and teamwork in a timely and efficient manner following established company policies and procedures.

Skills: Furniture Moving, Floor Work, Safety Reporting, Carpet Cleaning, Guest Service, Complaint Referral, Chemical Safety, Maintenance Reporting

• Ensure the correct and timely setup of all Banquet Event Order functions.
• Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas, including the carpet, walls, walks, doors, windows, heating/air conditioning units, etc.
• Maintain the banquet storeroom in a neat and organized manner, stocked with any and all appropriate supplies necessary for meetings or food service functions.
• Break down after the completion of functions and ensure that all equipment and supplies are stored properly.
• Transport and store tables, chairs, and other equipment.
• Refresh meeting rooms.
• Notify management of any hazards.
• Handle items for “Lost and Found” according to the standards.
• Ensure overall guest satisfaction

Skills: Event Setup, Cleanliness Standards, Storeroom Organization, Event Breakdown, Equipment Transport, Room Refreshing, Hazard Reporting, Guest Satisfaction

• Responsible for constant cleanliness by providing housekeeping throughout the resort and ensuring a clean environment for guests
• Assist the housekeeping team with the upkeep of supplies, deliver linen, paper products, and unit amenities, strip and make beds, and assist with cleaning. 
• Remove trash from units and floors.
• Coordinate and create linen and amenities bags.
• Receive, sort, fold, and collect soiled linen.
• Organize, clean, and maintain stock levels of department storage areas according to the company’s cleanliness and safety standards.
• Deliver requested items to guest units (irons, coffee, paper products, kitchen utensils, etc.).
• Maintain positive customer and associate relationships
• Promote teamwork and quality service through daily communications and coordination with other departments.
• Ensure compliance with Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedures, and Standard Operating Procedures.
• Build a “Count On Me” Culture, creating a positive and engaging work environment based on the Count On Me philosophy
• Be responsive to the needs of guests, associates, and all the company comes into contact with on the job, be respectful in every way, and deliver a great experience.

Skills: Housekeeping, Supply Delivery, Trash Removal, Linen Management, Storage Organization, Item Delivery, Customer Relations, Teamwork

• Experience with maintenance on various floor surfaces using related cleaning, buffing, and extraction equipment
• Experience working in general cleaning
• Knowledgeable of basic cleaning chemicals and equipment
• Experience working in a similar resort setting
• Familiarity with upholstery cleaning machines, wet vacuums, and vacuums
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Must maintain a professional, neat, and well-groomed appearance, adhering to company standards
• An ability to work varied shifts, including weekends and holidays
• Able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with a minimum of supervision.
• Ability to work cohesively with other departments and co-workers as part of a team.

Qualifications: BS in Public Health with 3 years of Experience

• Houseperson cleaning experience in a resort setting.
• Previous experience in a large, luxury resort setting.
• Previous professional cleaning experience.
• Working knowledge of the Housekeeping Department safety and OSHA regulatory guidelines.
• Working knowledge of basic computers, including handheld devices and radios.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.

Qualifications: BS in Environmental Science with 4 years of Experience

• Previous janitorial work experience
• Previous stock room experience
• Must obtain and maintain valid licenses/certifications per Federal, State, and Gaming regulations.
• Must be able to communicate effectively with guests in English
• Must be able to push/pull/lift 50lbs.
• Strongly attentive to detail.
• Ability to develop strong, productive, professional relationships with co-workers and members.
• Ability to ensure the security and confidentiality of guest and hotel information and materials.
• Ability to work without constant direct supervision.
• Ability to employ creative, artistic skills in the presentation of food and beverage displays, and function area design and set-up.

Qualifications: BS in Facilities Management with 1 year of Experience

• Previous hotel cleaning experience
• Customer service experience in a hotel
• Warm, energetic, self-motivated, team-oriented individual
• Must be able to perform repetitive and physically demanding tasks while maintaining a strong attention to detail
• Previous experience using a variety of cleaning supplies, equipment, and tools
• Hold a Workplace Hazardous Materials Information System (WHMIS) certification
• Must have basic knowledge of chemicals and their uses
• An ability to work well in a team
• Ability to lift, pull, and push moderate weight (min 20lbs)
• Ability to learn quickly and satisfy the needs of others in a fast-paced position with guest interaction

Qualifications: BA in Hospitality Management with 2 years of Experience

• Experience working in a public contact position, preferably in an upscale or lifestyle brand hotel
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork
• Must be able to stand or walk a minimum eight-hour shift.
• Must be able to be observant and quick to respond to various situations while also multitasking and handling stressful situations.
• Must be able to twist, tow (push or pull), reach, bend, climb, and carry objects.
• Excellent communication skills and be able to read, write, speak, and understand English.
• Must be able to work inside and outside at all times of the year, based upon business volumes.

Qualifications: BS in Environmental Science with 3 years of Experience

• Experience in Housekeeping or building maintenance
• Highly detail-oriented with organizational skills
• Familiarity with cleaning products and equipment
• Ability to read and comprehend routine instructions, short correspondence, and memos
• Ability to give high priority to customer service
• Ability to receive, sort, and fold laundry.
• Must maintain a professional appearance and a an-do, positive attitude towards all guests and staff
• Must be people-oriented and able to work independently or with others
• Strong customer service abilities, and actively looks for ways to assist customers and coworkers.
• Strong sanitation habits.

Qualifications: BA in Hotel and Restaurant Administration with 2 years of Experience

• Previous banquet and event set-up experience
• Previous hospitality/customer service experience
• Can clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by radio.
• Ability to work cohesively with co-workers both within and outside of the department.
• Ability to think quickly and make concise decisions.
• Ability to prioritize, organize, and follow up in a fast-paced environment.
• Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
• Must be able to stand and walk for an extended period or duration of the shift.
• Must be able to work flexible shifts, including nights, weekends, and holidays.
• Able to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

Qualifications: BS in Business Administration with 1 year of Experience

• Previous housekeeping or janitorial experience
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible and reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with colleagues as part of a team with minimal supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• A clear thinker who analyzes and resolves problems and exercises good judgment.
• Ability to be self-motivated and contribute to a cohesive team.
• Ability to perform job functions with minimal supervision.

Qualifications: BA in Sociology with 3 years of Experience

• Experience working in a luxury hotel
• Able to maintain a 4-diamond level of service.
• Able to work with management on special projects.
• Able to work in a fast-paced environment.
• An ability to maintain a professional business appearance, attitude, and performance
• Must be able to work a variety of shifts, including weekends and holidays
• Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Ability to stand or walk for an extended period or an entire work shift.
• Ability and willingness to do repetitive motion.
• Ability to work cohesively with co-workers and other departments as part of a team.

Qualifications: BS in Occupational Safety and Health with 4 years of Experience

• Prior hospitality working experience
• Must maintain a neat, clean, and well-groomed appearance (specific standards available).
• Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
• Can effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts.
• Ability to stand and move throughout the front office and continuously perform essential job functions.
• Ability to read, listen, and communicate effectively in English, both verbally and in writing.
• Ability to access and accurately input information using a moderately complex computer system.
• Good hearing and visual ability to observe and detect signs of emergencies.
• Ability to adhere to the posted work schedule and arrive on time in a neat and alert condition, and adhere to company dress standards.
• Strong time management skills and the ability to plan, prioritize, and organize work.

Qualifications: BS in Health Sciences with 2 years of Experience

• Experience working in a luxury resort
• Experience driving a golf cart.
• Can understand the guests' service needs.
• Ability to speak English with guests, co-workers, and managers, preferably bilingual
• Ability to read labels, instructions, and checklists.
• Confidence and the ability to perform under pressure
• Computer experience in Microsoft Word and Excel on Windows, and must be able to type 50+ wpm.
• Ability to exceed the expectations of guests 
• Ability to be well organized, maintain concentration, prioritize, and complete all work assigned.
• Ability to focus attention on the performance of tasks despite frequent, stressful, or unusual interruptions.

Qualifications: BA in Organizational Leadership with 3 years of Experience

• Previous experience working in a hotel 
• Be passionate about service
• Knowledge of cleanliness standards 
• Must have high attention to detail
• Ability to multitask and prioritize based on the guest's needs and operational needs
• Ability to communicate effectively verbally and in writing 
• Ability to read, comprehend, and write simple instructions, correspondence, and memos.
• Ability to communicate verbally (including heavy telephone contact) with guests, management, and co-workers.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to work a variety of shifts, including days, evenings, and weekends

Qualifications: BS in Nutrition and Food Science with 1 year of Experience

• Previous hospitality experience in a Four Diamond quality organization
• Understanding of the potential hazards and subsequent procedures involved in working with commercial cleaning agents and light machinery.
• Can understand and follow directions, guidelines, and work objectives as set forth by the supervisor.
• Must use common sense and integrity in ensuring the security of guest belongings while working in occupied suites.
• Effective at listening to, understanding, and clarifying the concerns and issues raised by guests and co-workers.
• Able to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during the entire shift, reach overhead, utilize both hands, bend over and stoop, and kneel.
• Ability to operate light equipment such as vacuum cleaners and dishwashers.
• Must be capable of climbing and descending stairs during their shift.
• Must be able to work weekends and holidays

Qualifications: BS in Consumer Sciences with 3 years of Experience

• Experience working in a hotel or a related field
• Knowledge of various types of equipment and setup styles used in the meeting rooms, e.g., different table types (round, schoolroom, etc.).
• Ability to lift and move multiple tables and chairs, and podiums weighing up to 100 lbs. through a crowded room with or without reasonable accommodations.
• Can perform continuous physical activity throughout the shift for room set up and break down, with or without reasonable accommodations.
• Ability to grasp, lift, and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs with or without reasonable accommodations.
• Ability to stand for long periods with or without reasonable accommodations.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, the public, etc.
• Ability to compute rate, ratio, and percent.
• Ability to converse calmly with irate guests, co-workers, or supervisors in sometimes tense situations.

Qualifications: BS in Management with 2 years of Experience

• Meetings setup experience in the hospitality industry in a convention center or large hotel (over 500-room property).
• General knowledge of the practices and procedures of a convention center, hotel conference services, and/or banquet department.
• Ability to utilize various types of cleaning and setup equipment, including vacuums, chair dollies, carts, and audiovisual equipment.
• Be a team player, willing to help anyone in the immediate area on a minute's notice.
• Ability to work with clients, management, and associates in a professional, friendly, and courteous manner
• Must be detail-oriented, a self-motivator, and able to work independently with minimal supervision.
• Willingness to work in a flexible schedule on weekends and holidays.
• Ability to move frequently throughout the large facilities.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.

Qualifications: BA in Communication Studies with 3 years of Experience

• Previous housekeeping experience
• Must be customer service-oriented
• Must maintain a professional appearance and manner at all times.
• Basic English language skills
• Excellent time management and organizational skills
• Ability to pay close attention to detail
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Ability to walk and stand for extended periods, kneel, reach, talk, hear, see, bend, twist, kneel, crouch, stoop, climb, grasp, and perform repetitive motions.
• Ability to push, pull, lift, carry, or otherwise move up to 75 lbs.
• Able to work as part of a dynamic, quality-driven team

Qualifications: BS in Facilities Management with 1 year of Experience

• Experience in hotel or restaurant environments with a strong emphasis on customer service and food and beverage
• Experience in banquet operations
• Ability to speak, read, write, and understand English, the primary language used in the workplace
• An ability to ensure that the temperature is moderate and controlled by the hotel's environmental systems.
• Must be able to bend, stoop, squat, and stretch to fulfill tasks.
• Manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
• Must be able to stand and exert well-paced mobility for up to 7 hours in length.
• Must be able to lift to 50 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Must be able to adapt to a broad range of customer interactions, inquiries, and complaints.

Qualifications: BA in Hospitality Management with 2 years of Experience

• Previous banquet experience in a high-volume, upscale hotel
• Must have exceptional guest service skills.
• Must be willing to work a flexible schedule, including weekends, holidays, and evenings.
• Excellent interpersonal and communication skills.
• Can communicate well with guests.
• Strong attention to detail, be able to make quick decisions, and possess good judgment
• Ability to multitask and portray a friendly demeanor in a fast-paced environment.
• Must consistently demonstrate a teamwork-oriented and positive attitude.
• Must be able to walk, sit, stoop, kneel, crouch, crawl, and use hands and arms.
• Must be able to push, pull, stoop, bend, and lift items of significant weight, up to 50lbs minimum.

Qualifications: BS in Environmental Science with 3 years of Experience

• Prior experience in banquet set-up or the hospitality industry
• Previous housekeeping experience
• Possess attention to detail, organizational, and multitasking skills
• Ability to communicate via cellular device/radio
• Be able to work in a fast-paced environment
• Be a team player with a positive attitude
• Excellent customer service skills
• Be able to understand and communicate in written and spoken English
• Be able to lift up to 40 pounds, push/pull up to 250 pounds regularly
• Ability to perform assigned duties under frequent time pressures in an interruptive environment.

Qualifications: BA in Tourism Management with 1 year of Experience

• Previous serving experience
• Must have current Louisiana Vendor's Permit
• Familiar with and adhere to all liquor liability laws.
• Must attend all designated pre-meal meetings.
• Must follow all details as described on Banquet Event Orders (BEOs).
• Must be able to set tables to specifications, carry trays
• Excellent customer service experience.
• Able to work a flexible schedule, including weekends, holidays, and night AM and PM shifts.
• Must be able to lift to 50lbs and stand for the duration of a full shift.
• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.

Qualifications: BA in Hotel and Restaurant Administration with 2 years of Experience