Job Summary: 

• Check servers, storage, backup, and communications hardware administration.
• Perform daily system monitoring.
• Verify the integrity and availability of all hardware, server resources, systems, and key processes.
• Review system and application logs.
• Ensure preventive and corrective maintenance and provide daily, weekly, and monthly reports to the direct manager.
• Assess critical systems, prioritize workflow, and determine solutions.
• Check licenses for all operating system-related software.
• Perform data management tasks.
• Check and implement business applications.
• Manage the firewall and anti-spam systems.
• Control internet and MPLS connections.
• Coordinate user IDs, assign functions and roles, lock or unlock accounts, reset passwords, and perform security audits.

Skills on Resume: 

• Server Administration (Hard Skills)
• Storage Management (Hard Skills)
• Backup Management (Hard Skills)
• System Monitoring (Hard Skills)
• Security Management (Hard Skills)
• Data Management (Hard Skills)
• Network Administration (Hard Skills)
• Troubleshooting Skills (Soft Skills)

Job Summary: 

• Support IT systems and infrastructure with a focus on reliability and performance.
• Support the company's LAN and WAN environments.
• Support the firm’s VMware virtual environment.
• Support the firm’s Microsoft systems.
• Collaborate with vendors to ensure system availability and security.
• Assist in supporting AutoCAD and other key applications used by the firm.
• Provide user support and resolve IT issues and incidents efficiently.
• Help maintain application quality and overall system performance.
• Work with the management team to evaluate current and future applications.
• Assist with system deployment, updates, and patching.

Skills on Resume: 

IT Support (Hard Skills)

• LAN/WAN Management (Hard Skills)
• VMware Support (Hard Skills)
• Microsoft Systems (Hard Skills)
• Vendor Collaboration (Soft Skills)
• Application Support (Hard Skills)
• User Support (Soft Skills)
• System Maintenance (Hard Skills)

Job Summary: 

• Configure, install, manage, maintain, and enhance Windows and Linux servers.
• Design, implement, and manage enterprise system technologies.
• Review existing infrastructure, identify problems or areas for improvement, and design resolutions.
• Create and document project plans for system deployments and modifications.
• Support implementation, maintenance, and troubleshooting of IT systems, including servers, network devices, storage, and client devices.
• Assist other IT teams with server-related assignments.
• Ensure high availability of shared storage and administration servers.
• Perform identity and access management administration.
• Achieve performance goals across cost, schedule, budget, scalability, and agility in line with existing plans and forecasts.
• Continuously improve cost performance while introducing new IT functionality and innovation.

Skills on Resume: 

• Windows Server (Hard Skills)
• Linux Server (Hard Skills)
• System Design (Hard Skills)
• Infrastructure Management (Hard Skills)
• Project Documentation (Soft Skills)
• Troubleshooting Skills (Soft Skills)
• Identity Management (Hard Skills)
• Performance Optimization (Hard Skills)

Job Summary: 

• Review and organize all SOX documentation.
• Oversee operations and processes related to mission-critical systems.
• Review IT, Production, and Engineering shift logs and work to eliminate recurring issues.
• Perform escalated troubleshooting and root cause analysis of unresolved support requests.
• Assist with the purchasing of required IT equipment and supplies.
• Maintain serviceability of deployed equipment.
• Maintain ready-to-deploy equipment, including scanners (Symbol and SICK), cables, thin clients, touch screens, badge readers, UPS units, SENA devices, and Zebra printers.
• Coordinate the IT support schedule and cover IT Specialist shifts.
• Coordinate and complete assigned IT projects for both facilities.
• Coordinate and implement LPS change requests.
• Serve as back-up for the Plant IT Manager.

Skills on Resume: 

• SOX Compliance (Hard Skills)
• Operations Management (Soft Skills)
• Shift Log Review (Hard Skills)
• Troubleshooting Skills (Soft Skills)
• Procurement Support (Hard Skills)
• Equipment Maintenance (Hard Skills)
• Project Coordination (Soft Skills)
• Change Management (Hard Skills)

Job Summary: 

• Support enterprise-scale servers across multiple physical and virtual data centers globally.
• Maintain, develop, and expand the current IT infrastructure.
• Implement new systems based on business requirements.
• Monitor existing systems to identify and resolve bottlenecks or potential bottlenecks, and pre-empt failures that could impact deadlines and business operations.
• Provide systems consultancy to the Xerox sales team by delivering innovative and cost-effective solutions.
• Maintain and follow backup and disaster recovery policies and procedures using various backup and restore solutions.
• Ensure data integrity, security, and compliance with ISO 27001 standards.
• Build knowledge of the organisation, its processes, and customers.
• Apply knowledge and experience within the discipline while continuing to acquire higher-level skills.
• Operate with moderate guidance and direction.
• Exercise moderate decision-making authority in line with policies, procedures, and business operations protocols.

Skills on Resume: 

• Server Support (Hard Skills)
• Infrastructure Management (Hard Skills)
• System Implementation (Hard Skills)
• Performance Monitoring (Hard Skills)
• Systems Consulting (Soft Skills)
• Backup Recovery (Hard Skills)
• Data Security (Hard Skills)
• ISO Compliance (Hard Skills)

Job Summary: 

• Provide day-to-day operational support for end-users, clients, and team members in a law firm environment via on-site visits, desk-side support, remote connections, and phone calls.
• Work independently to troubleshoot and resolve issues while keeping IS management informed and escalating on demand.
• Install, configure, and maintain desktop PCs, laptops, phones, and software applications, including email, document management, printing, billing, and remote access.
• Perform troubleshooting to identify and resolve issues on time.
• Create and maintain user accounts, shared resources, and permissions within Active Directory, Exchange, and other systems.
• Assist in managing existing IT infrastructure and planning or implementing new IT projects.
• Provide after-hours or weekend support and project work.
• Procure and track inventory while maintaining system documentation.
• Collaborate with third-party vendors and contractors.
• Monitor and verify daily, weekly, and monthly backups.

Skills on Resume: 

• End-User Support (Hard Skills)
• Troubleshooting Skills (Soft Skills)
• Hardware Installation (Hard Skills)
• Software Configuration (Hard Skills)
• Active Directory (Hard Skills)
• IT Project Support (Soft Skills)
• Inventory Management (Hard Skills)
• Backup Monitoring (Hard Skills)

Job Summary: 

• Perform in-depth business and technical analysis and design of new solutions to produce a forward-looking strategy, including evaluation of engineering, service, and maintenance requirements.
• Transfer knowledge from the existing supplier and transition the infrastructure estate to a potential cloud-based solution.
• Design new technical infrastructure architecture and produce detailed design documents.
• Monitor, diagnose, and resolve problems with key IT systems to ensure efficient operation.
• Manage crises and work under pressure to resolve issues.
• Install and manage network nodes.
• Write and review detailed technical documents on network design and configuration.
• Write and review network and system diagrams.
• Perform routine and scheduled system checks, including all backups.
• Develop and maintain scripts using Bash, AWK, Perl, and Python.
• Conduct root cause analysis of problems affecting the platform.

Skills on Resume: 

• Business Analysis (Hard Skills)
• Technical Design (Hard Skills)
• Cloud Transition (Hard Skills)
• Infrastructure Architecture (Hard Skills)
• Crisis Management (Soft Skills)
• Network Management (Hard Skills)
• Technical Documentation (Hard Skills)
• Scripting Skills (Hard Skills)

Job Summary: 

• Function as a business partner and trusted advisor to the enterprise and drive the development, deployment, and realization of strategic plans.
• Partner with business leadership to determine technology solution needs that best serve customers, team members, and stakeholders.
• Provide innovative leadership by leveraging new technologies and approaches to create value in operational excellence, accelerate innovation, and deliver improved technology solutions.
• Ensure the organisation has the necessary technology solutions to meet growth objectives.
• Maintain expertise in state-of-the-art data center, cloud, platform-as-code, and quality assurance solutions, as well as emerging technologies.
• Identify appropriate technologies for IT infrastructure and operations initiatives and deliver technology-driven innovations that support business objectives.
• Provide cost-effective management, rationalization, and simplification of the technology portfolio and operational processes.
• Establish and enforce IT policies, best practices, processes, systems, lifecycle management, program and project management standards, and development methodologies.
• Develop infrastructure and operations management leaders to excel as strong leaders, technologists, and managers.
• Coach and mentor management staff continuously to build a high-performing infrastructure and operations leadership team.
• Execute budget management responsibilities by developing, maintaining, and managing the infrastructure and operations team budget.
• Ensure infrastructure and operations solutions are delivered consistently with high quality, on time, and within budget.

Skills on Resume: 

• Strategic Planning (Soft Skills)
• Technology Leadership (Soft Skills)
• Innovation Management (Soft Skills)
• Data Center Expertise (Hard Skills)
• Cloud Solutions (Hard Skills)
• IT Portfolio Management (Hard Skills)
• Policy Enforcement (Hard Skills)
• Team Coaching (Soft Skills)

Job Summary: 

• Manage the company’s technology infrastructure to support the company’s mission and enable staff in carrying out that mission.
• Plan and manage IT infrastructure to meet required service levels.
• Collaborate with the executive team and IT steering committee to understand company strategies and standards, and proactively establish and execute IT strategies that align with strategic plans and options.
• Plan and manage IT staff performance against objectives and key operating metrics to demonstrate effectiveness in meeting IT service expectations.
• Adhere to and continuously improve IT and standard operating procedures to mitigate risk and ensure governance.
• Communicate effectively with all levels of company users to understand technology requirements and provide consistent support.
• Develop clear verbal and written documentation to support company operations and mitigate risks to the mission.
• Manage enterprise network infrastructure, including connectivity, firewalls, switches, cabling, Wi-Fi, and business continuity.
• Oversee enterprise server and storage environments, including physical and virtual infrastructure, network-attached storage, and cloud storage.
• Administer enterprise firewall and security, including configuration, backups, alerts, and business continuity.
• Manage enterprise application platforms, including on-premise, off-premise, and cloud-based applications and associated SLAs.

Skills on Resume: 

• Infrastructure Management (Hard Skills)
• IT Strategy (Soft Skills)
• Staff Leadership (Soft Skills)
• Compliance Management (Hard Skills)
• Effective Communication (Soft Skills)
• Documentation Skills (Soft Skills)
• Network Admin (Hard Skills)
• Server Management (Hard Skills)

Job Summary: 

• Utilize enterprise monitoring and management tools for network governance and performance management.
• Support user infrastructure and endpoint devices to maintain business productivity.
• Support the company’s operating environment, including classroom and business operations.
• Plan, administer, and test business continuity and disaster recovery programs for both premise-based and cloud-based systems.
• Establish operating metrics and governance reporting frameworks.
• Manage departmental staffing, resource allocation, and personnel development.
• Develop and manage enterprise IT budgets and oversee IT expense management.
• Oversee license management and renewals.
• Plan and maintain IT infrastructure equipment.
• Provide project management, including time, resource, and budget reporting.
• Oversee change management processes and maintain actionable reference documentation.
• Ensure logical and physical security of infrastructure and data repositories.

Skills on Resume: 

• Network Monitoring (Hard Skills)
• Endpoint Support (Hard Skills)
• Business Operations (Soft Skills)
• Disaster Recovery (Hard Skills)
• Governance Reporting (Hard Skills)
• Staff Management (Soft Skills)
• Budget Management (Hard Skills)
• Security Management (Hard Skills)