ADMINISTRATION RESUME EXAMPLE

Published: May 13, 2025 – The Administration provides comprehensive administrative support through managing customer accounts, updating online systems, and resolving operational issues. This role ensures smooth communication with clients via email and phone while coordinating across sales and internal teams. The individual also builds strong cross-functional relationships and handles internal inquiries to maintain efficient workflows.

Tips for Administration Skills and Responsibilities on a Resume

1. Administration, Bright Solutions Group, Dallas, TX

Job Summary: 

  • Develop, coach, and mentor key Admin personnel to continually strengthen the Admin organization.
  • Maintain at the highest possible level professionalism and integrity of the admin function in VNLO (Viet Nam Liaison Office) through check and balance internal control procedures.
  • Managing the Non-Trade Procurement for VNLO following the adidas Sourcing Limited (aSL) policies and requirements.
  • Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
  • Working with fleet vendors and managing all transportation supports VNLO.
  • Monitor costs and expenses to assist in budget preparation.
  • Plan and coordinate administrative procedures and systems, and devise ways to streamline processes.
  • Assist the Chief Representative to ensure compliance with local laws and regulations and to lead the office admin following the directions and policies of aSL.
  • Be aware of external environments, regulatory changes that may be impacting Representative Office operations (e.g., work permit, visa, temporary resident cards, etc.), alert LO senior management and regional office of potential business impacts, and propose required solutions.


Skills on Resume: 

  • Personnel Development (Soft Skills)
  • Internal Control (Hard Skills)
  • Procurement Management (Hard Skills)
  • Inventory & Budgeting (Hard Skills)
  • Fleet Management (Hard Skills)
  • Cost Monitoring (Hard Skills)
  • Process Coordination (Hard Skills)
  • Compliance Management (Hard Skills)

2. Administration, Greenfield Enterprises, Denver, CO

Job Summary: 

  • Read and interpret Program Announcements (PA) or Request for Application (RFA) to assist with grant submissions
  • Read and interpret other grant instructions to assist the PI in formatting and submitting grants to any institutions
  • Find information in E-trac/Egrants and upload grant documents
  • Run, read, and interpret Lawson reports, calculate yearly salaries and fringe benefits
  • Read, interpret, and report on funding reports from various departments in the organization
  • Understand and relay accounting policies for PI’s
  • Complete purchasing procedures/capital equipment/lab ordering/payment requests


Skills on Resume: 

  • Grant Interpretation (Hard Skills)
  • Grant Assistance (Hard Skills)
  • E-trac Management (Hard Skills)
  • Report Analysis (Hard Skills)
  • Funding Interpretation (Hard Skills)
  • Policy Communication (Soft Skills)
  • Purchasing (Hard Skills)
  • Payment Management (Hard Skills)

3. Administration, Willow Creek Consulting, Charlotte, NC

Job Summary: 

  • Search and find journal articles via the internet
  • Schedule, plan, and type itineraries
  • Book travel, both booking and reimbursement/working with a travel agent, or scheduling online
  • Take responsibility for ordering office supplies
  • Update CV and faculty evaluation system (Chronus)
  • Scheduling and collaborating with other administrative assistants
  • Assist with manuscript submissions/instructions for authors/endnotes/references


Skills on Resume: 

  • Research (Hard Skills)
  • Itinerary Planning (Hard Skills)
  • Travel Management (Hard Skills)
  • Supply Management (Hard Skills)
  • CV Updating (Hard Skills)
  • Scheduling (Soft Skills)
  • Submission Assistance (Hard Skills)
  • Reference Formatting (Hard Skills)

4. Administration, Summit Peak Technologies, Austin, TX

Job Summary: 

  • Schedule, update, and cancel meeting requests
  • Reserving conference rooms, ordering, or working with audio/visual equipment
  • Create and coordinate hospital contacts
  • Oversees the daily operations of the Administrative Assistant staff, including human resource functions, mentoring and training, performance evaluations, formulating and implementing departmental policies, and assigning new or additional responsibilities.
  • Collaborates across boundaries to improve communication and operations of the department.
  • Manages and/or delegates multiple projects simultaneously to ensure successful completion.
  • Creates and maintains various schedules, including administrative staff, medical professionals, clinical, and department responsibilities.


Skills on Resume: 

  • Meeting Management (Hard Skills)
  • Conference Room Management (Hard Skills)
  • Contact Coordination (Hard Skills)
  • Staff Oversight (Soft Skills)
  • Cross-Department Collaboration (Soft Skills)
  • Project Management (Hard Skills)
  • Schedule Coordination (Hard Skills)
  • Responsibility Assignment (Soft Skills)

5. Administration, Horizon Global Services, Orlando, FL

Job Summary: 

  • Provide expertise and analysis at the departmental level to develop short and long-range plans and facilitate decisions involving resources, schedules, or departmental policies or procedures
  • Responsible for accurate, timely processing of all types of transactions (e.g., hires, promotions, etc.), including complex transactions into the time capture system, employee information, and payroll system
  • Process specialized, non-standard transactions, ensuring compliance with all relevant collective agreements, legislation, industry standards, and CBC/Radio-Canada policy, practice, and procedures
  • Provide support to the Team Lead/Sr. Manager, Time Capture/Hr Transactions
  • Provide familiarization, support, and peer verification to the Time Capture/Hr Transactions
  • Develop, update, and maintain processes and templates to ensure the team has the tools required to work effectively
  • Responsible for the understanding and processing of CMG ST benefits, VIP/SAP interface rejects, and other complex reports
  • Collaborate with other teams (internally and externally) such as HR, IR, ITSC, Compensation, VIP System Support, to answer complex questions relating to Time Capture/Hr Transactions 
  • Work with highly confidential and sensitive information concerning employee files


Skills on Resume: 

  • Strategic Planning (Hard Skills)
  • Transaction Processing (Hard Skills)
  • Compliance Management (Hard Skills)
  • Team Support (Soft Skills)
  • Peer Verification (Soft Skills)
  • Process Development (Hard Skills)
  • Report Management (Hard Skills)
  • Confidentiality (Soft Skills)

6. Administration, Maplewood Industries, Phoenix, AZ

Job Summary: 

  • Respond to client requests for information about specialized products, which entails reviewing requests, researching solutions, and making recommendations.
  • Provide information about the policies, programs, and processes in the field
  • Identify and analyze client complaints, recommend solutions, and follow up
  • Analyze, produce, and revise reports and statistics.
  • Carry out administrative, operational, and quality control measures, following up
  • Help develop and implement work processes and methods for the unit


Skills on Resume: 

  • Client Response (Soft Skills)
  • Policy Information (Hard Skills)
  • Complaint Analysis (Soft Skills)
  • Report Analysis (Hard Skills)
  • Operational Support (Hard Skills)
  • Quality Control (Hard Skills)
  • Process Development (Hard Skills)
  • Solution Recommendation (Soft Skills)

7. Administration, Redwood Grove Associates, Seattle, WA

Job Summary: 

  • Provides business support for sales and service teams.
  • Coordinating routine activities within the department, with other departments or outside parties, and investigations
  • Resolving problems or handling special projects as assigned by supervision.
  • Make sound business decisions.
  • Proactively propose process implementation or solutions to problems.


Skills on Resume: 

  • Business Support (Soft Skills)
  • Activity Coordination (Hard Skills)
  • Problem Resolution (Soft Skills)
  • Decision Making (Soft Skills)
  • Process Implementation (Hard Skills)
  • Project Handling (Hard Skills)
  • Cross-Department Collaboration (Soft Skills)
  • Solution Proposals (Soft Skills)

8. Administration, Lakeview Systems, Boston, MA

Job Summary: 

  • Provide direct support to 5 engineering directors/managers, as well as provide general support for their organizations, which includes approximately 150 engineers.
  • Maintain calendars, schedule and coordinate meetings, events, interviews, and appointments, and reserve conference rooms.
  • Create/manage Excel spreadsheets, PowerPoint presentations, reports, and action item logs.
  • Accurately document meetings and publish meeting minutes.
  • Answer phone calls, screen and route calls, and assist callers with inquiries.
  • Coordinate and track work space assignments, ensure spaces are prepared for office moves and new hires.
  • Arrange travel itineraries and assist with the timely submission of expense reports.
  • Manage office supply inventory and process office supply orders.
  • Process Purchase Orders for equipment assets and contingent labor.
  • Monitor timecard activities and ensure timely completion.
  • Maintain the organizational chart for the department.
  • Proper handling of classified documentation and assets per security requirements.


Skills on Resume: 

  • Engineering Support (Soft Skills)
  • Calendar Management (Hard Skills)
  • Document Management (Hard Skills)
  • Call Screening (Soft Skills)
  • Space Coordination (Hard Skills)
  • Travel Management (Hard Skills)
  • Inventory Management (Hard Skills)
  • Security Compliance (Hard Skills)

9. Administration, Crestwood Development, Portland, OR

Job Summary: 

  • Purchasing of office supplies and office stationery
  • Ordering of Protective safety Equipment and keeping inventory of this stock
  • Keep account of Petty cash expenses and claims
  • Assist in booking travel tickets /hotels, and visa issuance
  • Collect daily mail/postage and distribute mail to the relevant staff
  • Assist HR with some of the HR duties
  • Assist in organising company functionsAdministration Role
  • Provide accurate and timely advice, information, and assistance to customers (via front counter, telephone, and email)
  • Receive, receipt, and accurately process applications for various Development Services
  • Follow work practices, policies, procedures, and guidelines in meeting customer requests.
  • Data entry, management of documents, and filling
  • Contribute to an environment of continuous improvement


Skills on Resume: 

  • Supply Purchasing (Hard Skills)
  • Inventory Management (Hard Skills)
  • Petty Cash Management (Hard Skills)
  • Travel Assistance (Hard Skills)
  • Mail Distribution (Hard Skills)
  • HR Support (Soft Skills)
  • Event Coordination (Soft Skills)
  • Customer Service (Soft Skills)

10. Administration, Birchfield Enterprises, Chicago, IL

Job Summary: 

  • Support client success managers daily
  • Entering information into the online systems
  • Setting up customer accounts, creating records, and customer access 
  • Raising tickets for any problems or issues
  • Engaging with customers via email and phone
  • Managing the internal inbox
  • Take responsibility for liaising with sales
  • Responsible for any operational fixes
  • Cross-functional team engagement
  • Building relationships across the business


Skills on Resume: 

  • Client Support (Soft Skills)
  • Data Entry (Hard Skills)
  • Account Setup (Hard Skills)
  • Ticketing System (Hard Skills)
  • Customer Engagement (Soft Skills)
  • Inbox Management (Hard Skills)
  • Sales Liaison (Soft Skills)
  • Cross-Functional Collaboration (Soft Skills)

11. Administration, Clearwater Solutions, Salt Lake City, UT

Job Summary: 

  • Provide high-quality administrative support to the Building Services team
  • Assist with the manual input of information into the new system
  • Provide a high level of customer service for all internal and external customers of the department
  • Assist and contribute to the continuous improvement of the Building Services operations
  • Maintain a high level of accurate information and records relating to Building Services functions and duties, including building permits, occupancy permits. Notices, orders, inspection results, and property information requests.
  • Know about Local Government and Building Legislation, Plans, and Permits


Skills on Resume: 

  • Administrative Support (Soft Skills)
  • Data Entry (Hard Skills)
  • Customer Service (Soft Skills)
  • Continuous Improvement (Soft Skills)
  • Record Management (Hard Skills)
  • Building Regulations Knowledge (Hard Skills)
  • Permit Management (Hard Skills)
  • Legislation Knowledge (Hard Skills)

12. Administration, Silverstone Management, Minneapolis, MN

Job Summary: 

  • Communicating with Investment Managers and their assistants.
  • Setting up new accounts for clients.
  • Monitoring of transfers of assets/cash from other institutions.
  • ISA subscriptions and transfers.
  • Preparing ad hoc reports.
  • Arranging Payments and dealing with Fees.
  • General ongoing client administration.
  • Liaising with colleagues within Business Operations regarding the administration of client accounts.
  • General record keeping and electronic filing, and adhering to Conduct Risk standards.
  • Noting/Activating Power of Attorney.
  • Dealing with various aspects of Probate administration.


Skills on Resume: 

  • Client Communication (Soft Skills)
  • Account Setup (Hard Skills)
  • Asset Monitoring (Hard Skills)
  • ISA Management (Hard Skills)
  • Report Preparation (Hard Skills)
  • Payment Processing (Hard Skills)
  • Client Administration (Soft Skills)
  • Record Keeping (Hard Skills)

13. Administration, Cascade Innovations, Raleigh, NC

Job Summary: 

  • Facilitating and overseeing all guests and visitors to the site, ensuring all safety requirements are adhered to. 
  • Managing and coordinating all uniform and locker requirements for all staff on site.
  • Providing support, including diary management, travel, and scheduling appointments for senior management at the site.
  • Organising and coordinating site meetings and off-site activities.
  • Ordering equipment, stationery, and office supplies
  • Providing support to the Executive Assistant and People and Culture


Skills on Resume: 

  • Guest Management (Soft Skills)
  • Uniform Coordination (Hard Skills)
  • Diary Management (Hard Skills)
  • Meeting Coordination (Soft Skills)
  • Supply Ordering (Hard Skills)
  • Executive Support (Soft Skills)
  • Travel Coordination (Hard Skills)
  • Activity Organization (Soft Skills)

14. Administration, Evergreen Projects, Richmond, VA

Job Summary: 

  • Responding to and following up on enquiries from prospective and existing residents of Hindmarsh Retirement Villages.
  • Coordinating residents moving into the retirement village, including assisting with home inspections and preparing sales documentation.
  • Maintaining customer information and producing reports from the CRM database.
  • Providing administration support for marketing initiatives such as mail-outs, online advertising, and website updates.
  • Assisting with coordinating open days and other industry events, including retirement Expos and display suites.


Skills on Resume: 

  • Customer Enquiries (Soft Skills)
  • Resident Coordination (Soft Skills)
  • CRM Management (Hard Skills)
  • Report Generation (Hard Skills)
  • Marketing Support (Soft Skills)
  • Event Coordination (Soft Skills)
  • Sales Documentation (Hard Skills)
  • Online Advertising (Hard Skills)

15. Administration Staff, Suncrest Ventures, Tampa, FL

Job Summary: 

  • Control and report office materials (stationery, sanitary materials, etc) and equipment.
  • Control and report usage of the plan utilities and facilities (meeting rooms, vehicles, electricity, water, etc)
  • Manage the security team to control visitors.
  • Control and report waste management.
  • Collaborate with the related department to organize training (internal and external - safety, environment, fire protection, ISO, etc).
  • Follow-up contracts related to EHS, calibration services.
  • Contact the purchasing department to send PR.
  • Transfer announcement, notice related to HR and Admin to employees.
  • Record and report headcount status and working hours.
  • Record and report expenses related to admin.


Skills on Resume: 

  • Office Inventory Management (Hard Skills)
  • Utility Usage Control (Hard Skills)
  • Visitor Security Management (Soft Skills)
  • Waste Management (Hard Skills)
  • Training Coordination (Soft Skills)
  • Contract Follow-Up (Hard Skills)
  • Purchase Request Coordination (Hard Skills)
  • Expense Reporting (Hard Skills)

16. Administration Assistant, Clearwater Technologies, Nashville, TN

Job Summary: 

  • Accept incoming calls from clients and confidently converse with them.
  • Submission of confirmation and financial statements.
  • General administration such as updating addresses/ phone numbers/ email addresses on system, chasing information requiring a reply from the client and preparation of the supporting documents that are sent out with the financial statements/tax returns.
  • Setting up new clients on the system and preparing their paperwork.
  • Use Microsoft packages on a day-to-day basis.
  • Take responsibility for ad-hoc requests.


Skills on Resume: 

  • Client Communication (Soft Skills)
  • Statement Submission (Hard Skills)
  • Administrative Support (Soft Skills)
  • Client Setup (Hard Skills)
  • Microsoft Office (Hard Skills)
  • Ad-Hoc Requests (Soft Skills)
  • Document Preparation (Hard Skills)
  • Information Follow-Up (Soft Skills)

17. Administration Assistant, Crestfield Solutions, Las Vegas, NV

Job Summary: 

  • Helping organise meetings and taking minutes
  • Updating action logs and ensuring actions are completed.
  • Sending information to team members and internal/external stakeholders.
  • Updating spreadsheets and extracting information to be communicated internally or externally.
  • Supporting the creation of JISC surveys, survey distribution, and analysis.
  • Helping with the data cleansing of trainees recruited for the foundation year trainee program
  • Helping with the management of the pharmacy's generic inbox.
  • Helping with the administrative tasks involved in staff recruitment.
  • Assist with other ad-hoc administrative tasks


Skills on Resume: 

  • Meeting Organization (Soft Skills)
  • Action Log Management (Hard Skills)
  • Information Distribution (Soft Skills)
  • Spreadsheet Management (Hard Skills)
  • Survey Creation (Hard Skills)
  • Data Cleansing (Hard Skills)
  • Inbox Management (Hard Skills)
  • Recruitment Support (Soft Skills)

18. Administration, Northstar Consulting, Madison, WI

Job Summary: 

  • First point of contact for the business
  • Reception duties - meet and greet, answer phone calls, and provide a high level of customer service
  • Administration duties, including data entry and attention to detail
  • Assist the team with accounts payable tasks and receiving purchase orders
  • Provide assistant duties to the Operations Manager


Skills on Resume: 

  • Customer Service (Soft Skills)
  • Reception Duties (Soft Skills)
  • Data Entry (Hard Skills)
  • Accounts Payable (Hard Skills)
  • Purchase Order Management (Hard Skills)
  • Operations Support (Soft Skills)
  • Phone Management (Soft Skills)
  • Attention to Detail (Soft Skills)

19. Administration, Ironwood Associates, Detroit, MI

Job Summary: 

  • Work closely with the Construction Director/Construction Manager to ensure that relevant administrative tasks are dealt with efficiently
  • Perform general departmental administration tasks to meet the needs of the department
  • Manage and maintain relevant filing systems and databases
  • Liaise with internal and external customers/contacts to ensure a smooth flow of information and work between the department, Head Office, and other internal/external departments and contacts
  • Ensure effective and efficient processing of documents through the Company systems, working within set time frames
  • Provide other appropriate ad hoc duties and administrative support within the Division


Skills on Resume: 

  • Administrative Support (Soft Skills)
  • Filing System Management (Hard Skills)
  • Database Management (Hard Skills)
  • Communication (Soft Skills)
  • Document Processing (Hard Skills)
  • Time Management (Soft Skills)
  • Ad-Hoc Duties (Soft Skills)
  • Team Collaboration (Soft Skills)