Job Summary:

• Performing administration and communication with regard to the inflow, through and outflow of staff
• Manage and report around local tickets within Service Now-based ticketing system
• Point of contact for employees, managers and HR Business Partners regarding HR related questions and process matters
• Process management regarding sick and recovered reports and time and attendance registration.
• Preparation and communication of management reports
• Responsible for data maintenance, quality, optimization and implementation of processes and improving these by means of lean principles or automation
• Supporting the HRSS Zone Manager with regard to the coordination and implementation of HR systems, deployment of resources and optimization of HR processes
• Helping to give content to the professionalization and digitization of the HR Shared Service Center.
• Responsible for the implementation of these professionalization projects
• Responsible for the day start and the monitoring of tasks at the HRSS including timely delivery of HRSS products and services within the SLA
• Coordination of projects and the resulting work within the team
• Acts as a coach for team and team members
• Acts as SPOC for the HRSS and for the GDPR

Skills on Resume: 

• Communication Skills (Soft Skills)
• ServiceNow Proficiency (Hard Skills)
• Process Management (Hard Skills)
• Data Management and Analytics (Hard Skills)
• Project Coordination (Soft Skills)
• Coaching and Team Development (Soft Skills)
• Change Management (Soft Skills)
• GDPR Compliance Knowledge (Hard Skills)

Job Summary:

• Resolving moderately to complex cases according to global and local policies and procedures, referring exceptions to the Centers of Expertise
• Handles the promotion of an employee, retrieve, administrate and control employee life cycle
• Handle customer cases that cannot be answered by the Contact Center
• Provide administrative support to employee life cycle changes such as new hires, transfers, promotions, terminations, organizational changes (OM) and data management.
• Execute the administrative activities related to employee life cycle changes (i.e. administering new hires, transfers, promotions, terminations, organizational changes (OM) and data management)
• Create employment contracts, letters and memos according to business requests
• Provide expertise on global and local policies and procedures
• Creating employment contracts, letters and memos according to business requests, ensuring employee records and all relevant systems and (third) parties are up to date and accurate
• Work with Specialists to ensure customer satisfaction focusing on building strong client relationships.
• Provide guidance to other team members on the resolution of all other data quality goals including but not limited to RTLs, Fac App issues, QC Logs, Inforce Recs, and other issues created by uploading data to the RGA Re Administration System.
• Identifies, recommends, and possibly participates in process improvement within US Operations, as approved by Management.
• Serve as the lead Administrative Services representative on extended (3-6 months) special projects that are critical for the success of the U.S. Division.

Skills on Resume: 

• Case Resolution (Soft Skills)
• Employee Life Cycle Management (Hard Skills)
• Customer Service (Soft Skills)
• Administrative Support (Hard Skills)
• Contract Creation (Hard Skills)
• Policy Knowledge (Hard Skills)
• Client Relationship (Soft Skills)
• Process Improvement (Soft Skills)

Job Summary:

• Process customer purchase orders for product and service offerings from direct customers and distribution/channels.
• Validate orders against customer agreement terms and conditions.
• Manage the order cycle by coordinating with various departments regarding order status, shipping dates, prices, product availability, back orders and quotes.
• Responsible for timely and accurate sales order process including, but not limited to, order entry, expediting, price confirmation and enforcement of Export and SOX compliance.
• Provide the highest level of customer service pertaining to customer inquiries regarding order status, invoicing, shipping, licensing issues, lead times, etc.
• Process customer orders via SFDC and Oracle ensuring validation of PO to quote or proper documentation allowing order to be booked as firm.
• Initial order processing will include merchandise orders and then progress to more complex order types.
• Manage exception orders such as special commercial invoicing terms, labs, trials, and new products, etc.
• Monitor order status, identify any potential issues and communicate with the supply chain and the account team as appropriate
• Review daily customer invoices and determine distribution methods.
• Mailing the invoices to the customer and running reports to ensure invoices are printed.
• Produce account-specific, accurate and timely invoices in accordance with contractual milestones
• Initiate timely action on customer invoice claims/disputes in order to resolve payment issues in a timely manner

Skills on Resume: 

• Order Processing (Hard Skills)
• Agreement Validation (Hard Skills)
• Order Cycle Management (Soft Skills)
• Sales Order Accuracy (Hard Skills)
• Customer Service (Soft Skills)
• System Proficiency (Hard Skills)
• Exception Order Management (Soft Skills)
• Invoice Management (Hard Skills)

Job Summary:

• Supporting process of preparing accurate and updated personal documents (including contracts, appendix, annex)
• Supporting and cooperating with payroll agency, making sure that things run smoothly
• Supporting full attendance record for all Employees (holidays, sick leave, picket, overtime)
• Maintaining appropriate and accurate information in personnel files, databases and employment-related documents.
• Preparing and recording all documentation related to work permits (including reporting work permit registrations)
• Providing all necessary services for Sonova employees including but not limited to the Benefit system and business travels in cooperation with third parties in cooperation with HR team members
• Preparing and collecting data for payroll
• Ensuring professional services for internal clients in the field of personal administration
• Track AR Disputes perform root cause analysis and implement preventive actions if warranted
• Maintain a thorough understanding of how an order flows through the supply chain and the associated financial processes related to invoicing
• Manage invoice milestones and other triggers proactively managing key financial and customer invoicing deliverables
• Track and review deliverables to meet customer and Ribbon financial targets

Skills on Resume: 

• Document Preparation (Hard Skills)
• Payroll Coordination (Soft Skills)
• Attendance Record Management (Hard Skills)
• Personnel File Maintenance (Hard Skills)
• Work Permit Documentation (Hard Skills)
• Employee Services Support (Soft Skills)
• Payroll Data Collection (Hard Skills)
• Invoice Management (Hard Skills)

Job Summary:

• Review approved claims and determine leave will be paid or unpaid leave, requiring knowledge of university faculty and staff collected rules and regulations.
• Process all leave of absence paperwork for FMLA according to university policies including LOA, ePAF and record appropriate time reporting codes on the timesheet.
• Provide timely and accurate responses to employees and all levels of leadership
• Concerning day-to-day FMLA issues and activities, escalating as necessary and appropriate to the Provider.
• Review Return-to-Work papers ensuring appropriate ADA coordination if necessary.
• Process return to work ePAF and denied FMLA applications.
• Manage PTO accruals to ensure leave balances are accurate when employees return from leave. 
• Process adjustments if necessary and approved.
• Maintain communications with appropriate stakeholders throughout the process.
• New leave and status update notifications.
• Review shared leave applications for eligibility and completion including reviewing PeopleSoft employment and leave balances, shared leave funds availability, and certification eligibility. 
• Submit to supervisor for approval to pay funds from appropriate pool.
• Communicate approvals and denials to appropriate employees in timely manner.
• Record time reporting codes on the timesheet.

Skills on Resume: 

• Claims Review (Hard Skills)
• FMLA Paperwork Processing (Hard Skills)
• Timely Communication (Soft Skills)
• Return-to-Work Coordination (Hard Skills)
• PTO Accrual Management (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Leave Eligibility Review (Hard Skills)
• Time Reporting (Hard Skills)

Job Summary:

• Ensure efficient & effective administrative handling of paperwork for EDC departures in scope.
• Prepare correct outbound documents while meeting BD Compliance and Export Regulation requirements (Outbound documents such as CMR, delivery notes, invoices, customs documents, certificates, and dangerous goods documents should be available before departure).
• Communicate required shipment and logistic information to Carriers, Customs, and Customers, including Electronic Data Interchange and follow-up questions.
• Follow up operational export processes and report any non-conformities immediately, while interacting with the Trade Compliance Center Of Excellence.
• Assure correct archiving of all compliance files and electronic messages.
• Interact closely with forwarders, Yard & Gate Team, outbound operations, outbound warehouse & transport planning, as well as customs authorities and Transport Service Desk.
• Prepare correct, on-time, and compliant outbound documents for shipments with non-standard requirements such as shipments under the letter of credit, shipments that require special follow-up (eg for tenders, to countries with export restrictions) and shipments for new lanes while meeting BD Compliance and Export Regulation requirements.
• Assist in the execution of internal and external audits by notified bodies (pre-shipment inspection), by local Customs Authorities, and by external auditors (for Sarbanes Oxley).
• Provide expertise in the preparation and in testing of system changes in collaboration with IT.
• Manage a good relationship with Customer Care departments, Finance, Trade Compliance Center Of Excellence

Skills on Resume: 

• Administrative Handling (Hard Skills)
• Document Preparation (Hard Skills)
• Shipment Communication (Soft Skills)
• Operational Process Monitoring (Hard Skills)
• Compliance Archiving (Hard Skills)
• Cross-Department Collaboration (Soft Skills)
• Audit Support (Hard Skills)
• System Change Testing (Hard Skills)

Job Summary:

• Assist in the development of audit working papers.
• Planning for assigned audit engagements.
• Preparation of audit reports on the engagements
• Carrying out data analysis and conducting internal audits
• Carrying out ad-hoc investigations under the supervision of the Manager.
• Follow up on issues after audit assignment.
• Conduct audit reviews on assigned units.
• Give assurance that there is monitoring of transactions and screening of customers per the provisions of POCAMLA.
• Review and give assurance that there is Implementation and enforcement of the board-approved AML, KYC & CFT as far as is applicable within the area of responsibility.
• Responding to customer inquiries regarding the BWI product installation process
• Coordinating with 3rd party suppliers
• Analyzing and reporting weekly back to management about BWI product installation progress
• Ensuring all activities are within the service management system

Skills on Resume: 

• Audit Documentation (Hard Skills)
• Engagement Planning (Hard Skills)
• Report Preparation (Hard Skills)
• Data Analysis (Hard Skills)
• Ad-Hoc Investigation (Soft Skills)
• Issue Follow-Up (Soft Skills)
• Compliance Monitoring (Hard Skills)
• Customer Coordination (Soft Skills)

Job Summary:

• Build and maintain customer information in SAP e.g. customer setups (e.g. Master Data, Special pricing) by following the related procedure
• Ensure customer satisfaction by responding appropriately to customer requests
• Provide first-level response to customers in timely manner (e.g. product substitution, change in product delivery date )
• Ensure customer requests are directed to the appropriate internal resource
• Manage Returns/Stock rotations/credit requests in accordance with related procedures
• Manage customer complaints
• Answer customers’ calls through the call center
• Translation of documents when needed
• Process Standard orders in accordance with the terms and conditions of the applicable contract
• Process loans, demos, and giveaway orders in accordance with the related procedure
• Maintain complete records of acceptable PO, and communications in SAP
• Manage orders on backlog and on hold for timely shipments
• Manage customers’ orders, communication and so on in CRM – Dynamics system

Skills on Resume: 

• Customer Information Management (Hard Skills)
• Customer Satisfaction (Soft Skills)
• First-Level Response (Soft Skills)
• Internal Resource Coordination (Soft Skills)
• Returns Management (Hard Skills)
• Complaint Management (Soft Skills)
• Call Center Operations (Soft Skills)
• Order Processing (Hard Skills)

Job Summary:

• Participate in process construction and system planning related to the company administration.
• Be responsible for managing the purchase of the company's low-value consumption goods and fixed assets with the relevant administrative documents, and arranging the business travel affairs for company staff.
• Be responsible for coordinating contact and communications between the superior and all departments, and assist in completing external liaison affairs and arrange various work meetings according to the requirements.
• Assist in carrying out the company's safety management work and regularly carry out safety inspections.
• Maintain communications with appropriate stakeholders throughout the process.
• Maintain documentation and communication.
• Return-to-work confirmations.
• Maintaining traceability of BWI products through daily updates and documentation
• Reviews Franchise-specifics & maintains product/service status
• Assist and support the onboarding process of new team members
• Create references on unique customer and sales support needs
• Provide support to the team, back up each other, and train back-ups
• Support sales team with some inquiries, i.e. lead time check, and ship date improvement.

Skills on Resume: 

• Process Construction Participation (Hard Skills)
• Purchase Management (Hard Skills)
• Communication Coordination (Soft Skills)
• Safety Management (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Documentation Maintenance (Hard Skills)
• Onboarding Support (Soft Skills)
• Sales Support (Soft Skills)

Job Summary:

• Perform teller job functions, balancing functions for individual and branch summaries, and GL accounts
• Perform system of record financial functions, as well as general demographic changes on collection software.
• Receive and distribute mail and update member account information. 
• Act as a receptionist for the department, responding to routine inquiries.
• Responsible for assigned data entry and timely and accurate preparation of documents for the department
• Payment requests for prorating agencies and department suppliers.
• Assist in researching accounts, including, but not limited to, charge-off preparation.
• Maintain credit union and department records
• Spreadsheets, microfilm/fiche, and hard-copy files, particularly relating to negotiable items.
• Provide support to staff and members by training and developing familiarity with the collection and other credit union functions.
• Provide support functions for credit reporting disputes assigned to the department. 
• Accepting telephone submittals of disputes, as well as providing support documents and maintaining records of disputes.
• Provide IT Liaison support as directed by SC Administration Manager.

Skills on Resume: 

• Teller Operations (Hard Skills)
• Financial Functions (Hard Skills)
• Mail Distribution (Soft Skills)
• Receptionist Duties (Soft Skills)
• Data Entry (Hard Skills)
• Account Research (Hard Skills)
• Record Maintenance (Hard Skills)
• Dispute Resolution Support (Soft Skills)

Job Summary:

• Manage office supplies including stationery, pantry supplies, beverages, entry cards, name cards, copy machines, and printing equipment.
• Coordinate and maintain the upkeep of all facilities in office building
• Maintaining orderliness and cleanliness in meeting rooms.
• Prepare monthly office admin expenses and payment applications.
• Coordinate with colleagues for daily administration work.
• Maintain administration documents.
• Assist in supervising drivers, plant supplier management, cleaner's work, meals management, and part-time workers when needed.
• Assist with organizing company activities and seminars when needed.
• Participate and take on additional assignments and projects
• Provide professional and comprehensive guidance and information (written communication mostly)
• Resolution of service requests raised by external business customers
• Contribute to achieving the highest standards of service, and promoting customer service excellence

Skills on Resume: 

• Office Supply Management (Hard Skills)
• Facility Coordination (Hard Skills)
• Meeting Room Maintenance (Hard Skills)
• Expense Reporting (Hard Skills)
• Administration Coordination (Soft Skills)
• Document Management (Hard Skills)
• Team Supervision (Soft Skills)
• Customer Service Excellence (Soft Skills)

Job Summary:

• Manages the human resource functions for new hires for the STP team and assists in the resolution of complex human resource issues within the team.
• Serves as a resource for the program, and other university departments
• Disseminate information to staff in the program to include databases, websites, word processing, reporting, policies, and procedures.
• Serves as a unit contact and liaison to the public and other university departments
• Oversees the provision of administrative services and the resolution of problems and inquiries.
• Receives and maintains confidential/non-confidential records, prepares correspondence, reports, policies, and procedures for the program, and ensures compliance.
• Provides advanced administrative support to the Director and acts on the supervisor's behalf with delegated authority.
• Performs confidential or non-routine administrative tasks for the Director and the STP program.
• Coordinates meetings, attends, takes, and disseminates notes to participants.
• Compiles data conducts research, performs independent analysis
• Formulates recommendations for program needs.
• Responsible for the onboarding process for new employees within the program.

Skills on Resume: 

• Human Resource Management (Hard Skills)
• Information Dissemination (Soft Skills)
• Liaison Communication (Soft Skills)
• Administrative Oversight (Hard Skills)
• Record Management (Hard Skills)
• Administrative Support (Hard Skills)
• Meeting Coordination (Soft Skills)
• Data Analysis (Hard Skills)

Job Summary:

• Manages other office/support activities, makes work assignments, and establishes priorities and deadlines.
• Escorts visitors within the building.
• Maintains office equipment, including phone systems, computers, copy machines, etc., and operates a multi-line telephone system, fax machine, copy machine, and computer.
• Relays calls and messages and provide backup support for the receptionist.
• Interprets federal and state laws, rules, regulations, University, and department/college policies and procedures, and ensures compliance.
• Researches prepares and writes reports and presentations.
• Manages the purchasing for the program.
• Monitors budget and coordination, supplies inventory, and places orders through My UF Market
• Acts as a proxy to p-cardholders within the program to ensure p-card receipts are properly submitted in a timely manner including collection of receipts, determining funding sources, and advising p-cardholders of appropriate p-card purchasing.
• Assists faculty and staff with purchasing.
• Approves invoices for payment.
• Contact vendors for quotes, receipts, or refunds.
• Ensure that all travel expenses stay within University guidelines and that expenses have been kept to a minimum (cost-efficient).
• Acting as a single point of contact

Skills on Resume: 

• Office Management (Hard Skills)
• Visitor Escorting (Soft Skills)
• Office Equipment Maintenance (Hard Skills)
• Call Relay and Message Handling (Soft Skills)
• Compliance Interpretation (Hard Skills)
• Report Writing (Hard Skills)
• Budget Monitoring (Hard Skills)
• Vendor Communication (Soft Skills)

Job Summary:

• Plan, build and maintain lab infrastructure
• Ensure connectivity and system security
• Make required environments available for analysis
• Document instructions for the usage of the lab
• Research competitor products and businesses 
• Identify competitive advantages and disadvantages, documenting and recording findings
• Provide cover and respond to requests for competitive analysis and information via the competitive hotline from Sophos Sales and partners, in line with defined service levels
• Create and maintain competitive sales tools, such as battle cards and other collateral on an ongoing basis
• Manage and track work tasks in the task management system (Asana)
• Assist with various administrative tasks related to Competitive Intelligence
• Intimately familiar with the setup, securing, and troubleshooting of TCP/IP networks
•  Acts as a liaison between person traveling and outside agencies, such as car rental agencies, travel agents, and airlines.
• Prepares Expense Report for reimbursement on travel expenses incurred while traveler was away, including verifying hotel bills, meal expenses, and miscellaneous expenses.

Skills on Resume: 

• Lab Infrastructure Management (Hard Skills)
• System Security (Hard Skills)
• Environment Setup (Hard Skills)
• Documentation Skills (Hard Skills)
• Competitive Research (Hard Skills)
• Sales Tool Development (Hard Skills)
• Task Management (Soft Skills)
• Expense Reporting (Hard Skills)

Job Summary:

• Work diligently and independently with constant reports on tasks/projects given.
• Carry out administration tasks and complete them with detail and in a timely manner.
• Prepare, maintain, and filing of all company documents and reports.
• Deliver and manage administrative processes in accordance with the B2BE global environment.
• Assist admin manager in coordinating global company secretary works
• Assist in managing global entity's office leases.
• Assist the Administration Manager with information on new entities as well as restructuring exercises globally.
• Assist in the compilation & documentation of administrative policies and procedures in accordance with the B2BE global environment.
• Assist in global office renovations and relocations.
• Able to handle travel arrangements including airline and hotel reservations for employees including the welfare of overseas/outstation staff.
• Assist in the centralization of the on-global process and implementation.

Skills on Resume: 

• Independent Work (Soft Skills)
• Administration Task Management (Hard Skills)
• Document Filing (Hard Skills)
• Process Delivery (Hard Skills)
• Coordination Support (Soft Skills)
• Lease Management (Hard Skills)
• Policy Documentation (Hard Skills)
• Travel Arrangement (Soft Skills)

Job Summary:

• Provide operations support and documentation support for the Administration Manager.
• Assist in admin tasks e.g. key-in and update records, filing, preparing quotations, and other required documents.
• Answer and route phone calls and take messages.
• Handle incoming and outgoing mail.
• Organize team meetings and events
• Monitor and manage expenses within the allotted budget.
• Review and check the expense reports.
• Determine the administration issues and resolve them for smooth office operations.
• Coordinate with inside staff and outside agencies for daily administrative operations.
• Undertake other ad-hoc projects or assignments assigned by management
•  Makes domestic and international travel arrangements for department members including verification of funds, submitting required forms (TAs) and obtaining appropriate authorization.

Skills on Resume: 

• Operations Support (Hard Skills)
• Administrative Task Assistance (Hard Skills)
• Call Management (Soft Skills)
• Mail Handling (Hard Skills)
• Event Organization (Soft Skills)
• Budget Monitoring (Hard Skills)
• Issue Resolution (Soft Skills)
• Travel Arrangement (Soft Skills)