• Ensure the IT Infrastructure, its data, files, and applications are protected against known threats and attacks and react to emerging threats to minimize any risk of compromising the IT Infrastructure
• Review and make recommendations to provide adequate levels of IT security in line with best industry practice and/or in response to new cyber threats
• Lead on proactive and preventative housekeeping of the IT Infrastructure including On-premise and Virtual Data Centre and WAN/LAN connectivity
• Undertake capacity planning, ensuring the IT Infrastructure and Services are fit for purpose and future growth predictions
• Provide periodic and ad-hoc reports
• Research / investigate emerging infrastructure security topics, threats, capabilities, and solution options to create/update policy and governance, technology strategies, solution architecture, and vulnerability assessments
• Act as / provide internal guidance and advice to all business areas in matters of IT security, governance, and protection
• Complete tasks and actions in response to issues, problems, and incidents
• Act as a ‘point of technical expertise’ supporting IT Service Support Staff in all matters relating to IT Infrastructure, Data Centre, and WAN/LAN
• Provide project coordination support for all IT Projects

Skills: Infrastructure Security, Threat Management, Network Administration, Data Protection, Capacity Planning, Vulnerability Assessment, Incident Response, Technical Leadership

• Collaborate and support other functions within IT and IT suppliers to ensure new areas of support are taken on effectively and efficiently, with appropriate handover
• Managing the day-to-day operational support and housekeeping for Server, Storage, or network infrastructures
• Lead in planning and implementing changes to infrastructure to enhance performance
• Plan out Server installation/Administration and/or upgrade Projects, assign milestone tasks to the concerned and meet company deadlines for full implementation
• Responsible for disaster recovery testing and restoration of critical services during DR events
• Leverage or build appropriate technical tools to perform administration tasks, root-cause analysis, and service restoration (such as back up, restore, failover, log interpretation, and performance monitoring
• Ensure 24/7 availability of the production servers and applications within a team environment
• Resolves Tier 2/3 incidents and requests
• On-call availability on team rotation outside of normal business hours
• Establish monitoring for system alerts, develop SOPs for the operations center and provide hands-on resolution of incidents
• Engage in quality control procedures to ensure that systems are efficient and operational

Skills: Server Administration, Network Operations, Infrastructure Planning, Disaster Recovery, Performance Monitoring, Incident Resolution, System Availability, Technical Collaboration

• Develop systems engineering analysis, reports, and associated documentation required for contract deliverables
• Create a strategy for establishing a secure and well-managed enterprise environment in Azure
• Utilize native Azure services to meet the firm’s technology and resiliency requirements
• Drive Identity and access and configuration management, and monitoring strategy for Azure
• Lead the design process for network connectivity to Azure with the assistance of vendors
• Design and implement data protection options, including HA and BCP protection in Azure
• Review and manage technical requirements and business functional requirements to establish new cloud platforms
• Execute implementation plans to deploy Azure infrastructure and move workloads to Azure
• Establish a Networking environment by installing, configuring, testing, and documenting the equipment/network systems according to the design and specifications
• Lead the performance of day-to-day networking tasks to ensure network reliability, availability, and serviceability with minimal interruption

Skills: Azure Architecture, Cloud Migration, Identity Management, Network Design, Data Protection, Configuration Management, System Engineering, Performance Optimization

• Manage technical support, respond to work orders and tickets from the users, analyze and solve reported network problems
• Lead network technology upgrade or expansion projects, including installation of hardware, software, and integration testing, as well as coordinating these activities without disturbing the function of other systems
• Maintain network performance by executing network monitoring and analysis, performance tuning, and troubleshooting network problems
• Manage the monitoring of the network by conferring with vendors, developing, testing, evaluating, and installing enhancements to be up to date on all new technologies
• Manage new/rebuild of existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
• Analyze and Assess Vulnerabilities in the infrastructure, investigate available tools and countermeasures to remedy the detected vulnerabilities, and recommend solutions and best practices
• Perform Security Monitoring, log analysis, and forensic analysis to detect security incidents and mount an incident response
• Investigate and utilize the latest technologies and processes to enhance security capabilities and implement improvements
• Manage organization-wide security systems and ensure that architecture principles and technology standards are consistently applied and updated 
• Investigate breaches and implement solid plans of incident response, learning from past shortcomings to create ever more robust security protocols

Skills: Network Administration, Technical Support, Vulnerability Management, Security Monitoring, Incident Response, Server Configuration, Performance Tuning, Technology Integration

• Conduct testing and deliver insightful reports based on findings
• Manage IT security and IT risk (e.g., data systems, network, and/or web) across the enterprise
• Develop policies, procedures, and standards that meet existing and newly developed policy and regulatory requirements
• Promote awareness of applicable regulatory standards, upstream risks, and industry best practices across the Organization
• Research/evaluate emerging cybersecurity threats and ways to manage them
• Ensure proactive Monitoring and Mitigation of Cyber-attacks, intrusions, and unusual, unauthorized, or illegal activities
• Analyze Network Infrastructure and Security Appliances to determine inefficiencies and problems
• Design and implement new solutions and improve the resilience of the current environment
• Maximize Network performance by Monitoring, troubleshooting network problems and outages, scheduling upgrades, and planning for network optimization
• Undertake data network fault investigations in local and wide-area environments using information from multiple sources

Skills: Network Security, IT Risk Management, Policy Development, Threat Analysis, Cybersecurity Monitoring, Incident Response, Network Optimization, Regulatory Compliance

• Secure Network Systems by establishing and enforcing policies by defining and monitoring access control
• Report Network operational status by gathering and prioritizing information and managing projects
• Managing project timelines, budgets, and documentation
• Analyze and implement new security protocols for greater efficiency against any threat or malfunctions
• Recommend modifications in technical and regulatory areas that affect IT security
• Monitoring of web security gateways, perimeter security, network access controls, and endpoint security
• Planning, engineering, and monitoring the security arrangements for the protection of the network systems
• Determining the latest technologies and processes that improve the overall security of the system
• Participate in the selection of vendors/suppliers as per the procurement policies and procedures
• Monitor the implementation of service level agreements for the achievement of positive results
• Maintain relationships/communication with vendors/suppliers to ensure that the most appropriate and efficient equipment/tools/methods/services are used at the optimum cost

Skills: Network Security, Access Control, Project Management, Security Protocols, Risk Assessment, Vendor Management, System Monitoring, Technology Evaluation

• Manages and maintains IIROC surveillance systems to ensure maximum uptime is achieved
• Works with marketplaces to address system faults and failures that are resolved promptly
• Coordinates and works with vendors to deploy infrastructure in support of mission-critical systems and applications
• Plans integrations and additions across many systems, both on-premise and in the Cloud
• Works with stakeholders to clearly identify the technical components behind business requirements for new projects
• Translates business processes into automated workflows to enhance operational efficiency in a consistent manner
• Develops scripts to facilitate systems operations (application startup/shutdown, batch processing, etc.)
• Plans and executes disaster recovery playbooks to ensure that IIROC systems will be recovered in the event of a disaster
• Maintains accurate documentation of all critical systems and operational procedures
• Researches new and emerging technologies to identify opportunities for IIROC’s future initiatives

Skills: System Administration, Infrastructure Deployment, Cloud Integration, Workflow Automation, Disaster Recovery, Scripting Development, Vendor Coordination, Technical Documentation

• Identify and resolve network and communication hardware, software problems
• Monitor Cyber Security, e.g., USBs, network traffic, etc.
• Maintain Firewall, VPN and transport/CTS
• Maintain Exchange Server/ 2010, Microsoft O365 program, VOIP and POTS systems
• Troubleshot and resolved employee issues on the network, computers, software, peripherals, etc.
• Develop and implement appropriate and creative solutions for client issues with hardware, software and telecommunications issues promptly
• IT asset management, including ordering IT equipment
• IP address maintenance and assignment
• Maintain records and prepare reports

Skills: Network Troubleshooting, Cybersecurity Monitoring, Firewall Management, Server Administration, Technical Support, Hardware Maintenance, IT Asset Management, IP Management

• Provide technical support and perform maintenance
• Perform service monitoring and reporting, with a focus on risk management and compliance
• Explore new solutions, enhancements and opportunities for continuous improvement, projects and more
• Perform the acquisition, provisioning and decommissioning of related equipment, software and services
• Lead projects and change management initiatives
• Manage external service providers
• Responsible for covering design, integration, implementation, modification, and coordination of the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems
• Developing functional and technical requirements and specifications
• Managing accounts, documentation, and access to systems and equipment
• Monitoring the performance, capacity, availability, serviceability, and recoverability of installed systems
• Implementing security procedures and tools
• Maintaining system configuration
• Managing the installation and integration of system patches, updates, and enhancements

Skills: Technical Support, System Maintenance, Risk Management, Project Leadership, Vendor Management, System Integration, Security Implementation, Performance Monitoring

• Monitor the ticketing system escalation queue and individual ticket status to ensure a prompt and efficient customer service support
• Escalate tickets to maintain IT Service Level Agreements and quality customer experience
• Answer incoming calls, e-mails, instant messages, and walk-up requests for IT Client Services, incident reports, and problems
• Record and update all requests and reports in the ticketing system
• Document all customer interactions, work performed, and resolutions
• Perform detailed troubleshooting of escalated requests, incidents, and problems
• Document recurring activities, incidents, and problems with their resolutions to share with other IT Team members, Business and Vendors
• Provide status reports and document recurring activities 
• Hardware management such as imaging, cataloging, setup, shipping/delivering, archiving, and disposal
• Handle the requisition, purchasing, installation, and setup of software and peripherals
• Assist other remote IT Team members in troubleshooting and maintaining the computing environment within the facilities covered by the Bakery Desktop Support site region
• Assist with IT Projects, Assignments and Initiatives
• Provide IT support in other areas
• Perform periodic visits to primary supported sites
• Perform visual inspections of all IT assets
• Perform preventive and corrective maintenance tasks based on IT equipment specifications and internal IT documentation
• Generate and maintain related IT Infrastructure bakery documentation

Skills: IT Support, Ticket Management, Customer Service, Troubleshooting, Hardware Maintenance, Software Installation, Documentation Management, Preventive Maintenance

• Help manage the IT landscape (desktops, laptops, phones, SaaS Services) for companies across the enterprise
• Manage office connectivity (network, wi-fi, security, etc.)
• Make recommendations on software and SaaS for the company, manage those services and/or licenses
• Roll out automation tools to increase the speed of provisioning new devices
• Creating policies and processes for device requests, support tickets, etc.
• Planning and executing/procuring training on various topics (security, applications, etc.)
• Building IT-related topics such as Security Cameras and Access Control
• Managing device policies (i.e., MDM) to allow remote control
• Identity Access Management

Skills: IT Infrastructure Management, Network Administration, Software Deployment, Automation Tools, Policy Development, User Training, Device Management, Identity Management

• Ensure the systems and infrastructure within the data center function properly
• Conduct system health checks and monitoring according to internal SLAs
• Perform data backup operations
• Professionally escalate issues to maximize system uptime
• Triage Infrastructure Life cycle (IML) management of AutoSys applications and agents on On-PREM, Virtual and AWS/Azure cloud environment
• Disaster recovery and business/service continuity management
• Support Broadcom AutoSys Workload Automation
• Install and configure Linux or Oracle Database applications and other OS operations for the AutoSys agent
• Partner with other teams for needs including business users, job developers, OS/Database platform teams, Engineering, ITRMS, and vendors
• Respond to automatically and manually created incidents for scheduled jobs

Skills: Data Center Operations, System Monitoring, Backup Management, Incident Escalation, Lifecycle Management, Disaster Recovery, Linux Administration, Cloud Support

• Experience in the networking domain
• Must have certifications on vendor products like Cisco, Juniper, SDWAN, etc.
• Excellent troubleshooting skills and must be able to work effectively within and with other teams
• Able to be open to work on technologies under the Network and security portfolio such as Load balancers, ISE, NAC, Remote Access VPNs, DDI, and Azure
• Good understanding of ITSM
• Familiarity with SDWAN Technology (Versa, SilverPeak, Viptela)
• Proficiency in Campus/WAN/DC Routing and Switching, ACI Fabric, Cisco ISR/XR, Nexus platforms
• Deep understanding of NGFW Platforms (Juniper, Cisco, Fortinet, Palo Alto)
• Extensive knowledge of F5 LTM/GTM or Load Balancing product
• Detailed understanding of Azure Network Infrastructure Administration
• Familiarity with Coding/Scripting (Ansible, Python)

Qualifications: BS in Information Technology with 5 years of Experience

• Experience supporting a global IS Infrastructure platform
• Experience with IT Infrastructure such as servers, storage and IT Networks
• Experience in the Microsoft Server and Microsoft Desktop Windows Operating Environments
• Experience in setting budgets and executing tasks within set budgets
• Functional understanding of the Labels Printing function for Manufacturing processes
• Experience outlining and communicating strategic roadmaps/direction for a global IS platform
• Thorough understanding of Print Drivers and Print Management within a Microsoft Windows Environment
• Understanding and working within an ITIL environment
• Significant experience in the development and implementation of network and firewall infrastructures in the area of manufacturing IT in international organizations (in-house or external)
• Good understanding of IT infrastructure topics (servers, firewalls, networks, etc.)
• Good mix of competences in business process, project, and service management concepts and tools, e.g., ITIL, Scrum, ideally supplemented by certifications
• Able to be a collaborative team player with strong communication and conflict resolution skills within IT and towards business at all levels
• Fluent in English and German

Qualifications: BA in Information Systems with 9 years of Experience

• Advanced knowledge of Red Hat Linux, VMware vSphere, application environments and related technologies
• Ability to architect, deploy and continuously maintain secure, reliable and flexible best practice infrastructures and systems
• Experience with implementing Linux/Windows security controls to maintain system compliance
• Subject Matter Expert in researching and troubleshooting complex technical issues
• Familiarity with compliance controls such as STIGs (Security Technical Implementation Guides), RMF (Risk Management Framework), DFARS (Defense Federal Acquisition Regulation Supplement), NIST SP 800-171/800-53, Cybersecurity Maturity Model Certification (CMMC)
• Familiarity with developer tools/concepts/scripting/methodologies - JIRA, Confluence, GitLab, Docker, Ansible, Python, Powershell, Bash
• IT Infrastructure or Sys Admin experience within the LAAs (SCIF or other classified space)
• Ability to engineer with system security as the number one priority
• Ability to quickly grasp and adopt new technologies while continuously developing yourself
• Able to handle all levels of support with the ability to collaborate and communicate with those of varying levels of technical skill
• Ability to multitask, attention to detail, and strong motivational skills
• Strong analytical and problem-solving skills from a variety of viewpoints

Qualifications: BS in Computer Science with 6 years of Experience

• Working experience in a production environment 
• Must have experience supporting the Linux OS (Red Hat Enterprise Linux / CentOS, or other)
• Familiarity with Network Administration, including firewalls and VPN's
• Experience with Cloud-based virtual systems, networking and storage
• Consolidated experience in IT infrastructure support (especially in Server, PC, Windows OS, LAN Networking area, including WiFi)
• Experience in the Connectivity and Digitalization area
• Windows OS management proficiency ( on both Server and PC environments)
• Competent Windows-based computer architecture knowledge
• Server architecture knowledge (both physical and Virtual)
• Good analytical and methodical problem-solving, Network management knowledge and architecture skills (Cisco)
• Deep knowledge of relational DB such as MS SQL Server management, stored procedures, and query optimization
• Fluent in Polish and English 

Qualifications: BS in Network Engineering with 7 years of Experience

• Experience with cloud-based solutions
• Experience in the administration of UNIX servers (SLES, OEL, AIX, etc.)
• Knowledge about scalable VDI solutions (e.g., NICE DCV)
• Knowledge reg. VM environments (e.g., PowerVM, ESX)
• Knowledge of network infrastructures
• Good presentation and strong communication skills
• Effectively fluent in English (speaking / writing)
• Must have planning and organization skills
• Problem-solving capability, decisiveness and result-driven
• Ability to work in a distributed, worldwide environment/team
• Decent knowledge of cybersecurity IT concepts

Qualifications: BA in Computer Networking with 5 years of Experience

• Experience in IT Infrastructure
• Excellent computer skills, experienced in software/hardware configuration
• Experience with Microsoft Operating Systems and Microsoft Office products
• Experienced with PC and user account setup in Microsoft Active Directory to onboard new devices and workers
• Detail-oriented, self-directed and have strong independent problem-solving skills
• Good interpersonal, coordination, and analytical skills to provide single-point-of-contact onsite IT support
• Able to work independently and without a need for direct supervision
• Able to handle non-routine and difficult inquiries
• Adapt to situations and apply analytical skills to drive towards problem resolution
• Able to meet timetables and complete task assignments on time
• Able to communicate well in spoken and written English
• Experience in telecommunications including Cisco hardware and software configuration, routing and switching, LAN/WAN troubleshooting and IP Telephony
• Knowledgeable in Microsoft Active Directory
• Experience with IP telephony

Qualifications: BS in Software Engineering with 8 years of Experience

• Working experience in regional infrastructure administration and support experience
• Experience in the retail industry 
• Expertise in Server and Network technology (SD-WAN, Wi-Fi, WAN/LAN, Cloud, Virtualization, Encryption)
• Must have Cisco certification
• Able to communicate in Cantonese, English, and Putonghua
• Good problem-solving and interpersonal skills, well organized, self-initiated
• Solid remote support experience
• Experience in Red Hat OpenShift, Service Now, Azure, Crystal Reports and Qlikview
• Experience in gathering requirements with external and internal stakeholders
• Experience in working with external contractors and vendors

Qualifications: BS in Cloud Computing with 6 years of Experience

• Excellent understanding of what else drives quality that just code quality, when developing and delivering software
• Passionate about DevOps and Automation
• Strong Linux and Windows-based system administration skills
• Practical experience operating them in a virtual or cloud environment
• Must have strong scripting skills
• Continuous Integration and Deployment experience, utilising tools like Jenkins, Ansible, in co-operation with GIT/Bitbucket
• Familiar with container-based architecture and infrastructure solutions, using Docker and Kubernetes
• Knowledge and experience of Terraform as well as AWS 
• Excellent troubleshooting capabilities, using tools like Splunk and AppDynamics
• Fluency in written and spoken English

Qualifications: BA in Information Management with 5 years of Experience

• Experience in an IT Infrastructure support role
• Thorough knowledge of Microsoft Windows and Linux
• Thorough knowledge of Virtualization technology
• Understanding of Microsoft SQL Server
• Communicating, knowledge sharing and working effectively within a well-motivated functional team
• Documentation skills to ensure the Systems Operating Procedures are maintained
• Ability to work flexibly, in ‘out of hours’ operation mode to ensure updates and patches can be applied to servers and network components without any interruption to production
• Ability to work in a process environment, delivering to schedules, ever mindful of the Customer
• Familiarity with LAN/WAN, server and storage technologies and a keen ability to integrate components into an efficient computing infrastructure
• Ability to understand application, network and system capabilities and produce infrastructure designs that meet business requirements
• Familiarity with industry tools and technologies is needed to protect company assets and data
• Ability to lead project teams to achieve project objectives and deadlines
• Familiarity with project management tools and methodologies

Qualifications: BS in Electrical Engineering with 7 years of Experience

• Previous work experience in information technology and infrastructure, ideally within the manufacturing industry
• Experience in performing software installations and program updates as well as troubleshooting and problem resolution on computers, servers, networks, and telecommunication systems
• Knowledge around information systems environments and understanding of applicable computer systems, such as Google Workspace, and function-specific software, i.e., OT devices (PLC), and ICT (information and communication technology) infrastructure
• Strong communication skills in Turkish and English
• Passion for continuous improvement, creativity, excitement, and innovation, entrepreneurial spirit for growing a sustainable business, to set a career at Avery Dennison
• Working experience in a technical environment
• Familiarity with Microsoft OS Server (2012 or higher)
• Cloud infrastructure experience (AWS knowledge)
• Ability to work effectively in a team environment, independently and under minimal direct supervision
• Ability to understand and assist in the evolution and/or integration of Baxter applications
• Good motivation and actively supporting emotional intelligence in the organization
• Strong organizational and accountability skills
• Able to achieve and maintain good relationships and visibility with the Center of Excellence, with the vendor and the stakeholders

Qualifications: BS in Information Assurance with 9 years of Experience

• Working in a project’s environment, with extensive on-site knowledge
• Previous experience working with highly complex technical solutions
• Advanced knowledge of networking, database technology, and integration protocols
• Proven track record in project design and engineering capacity, involved in the delivery of technology-based projects
• Strong commitment to safety and a safe working environment
• IT Industry working experience in IT hardware and software and network infrastructure
• Strong analytical skills, problem-solving and creative thinking
• Experience in IT projects, requirement definition and review
• Experience of working with external IT vendors
• Experience working in a multinational company
• Experience with large-scale enterprise technologies
• Experience deploying IT infrastructure at scale

Qualifications: BS in Systems Administration with 5 years of Experience

• Experience working in a comparable role in a fintech company
• Experience working in a fast-paced environment with continual demands and changing priorities
• Demonstrate and foster a collaborative team approach and interact well with general users
• High proficiency with SaaS platforms like Slack, Google
• Proficiency in scripting skills, e.g, Python
• Proficiency in simple web languages, e.g, HTML, CSS
• Familiar with all Windows, Mac, and Linux laptops
• Attention to detail and good problem-solving skills
• Must have certification in ITIL 
• Experience in IT Operations or infrastructure building and monitoring
• Ability to learn quickly and develop an understanding of the business needs
• High level of energy and engagement with an ability to work in a fast-paced environment, with tight deadlines

Qualifications: BA in Computer and Network Systems with 6 years of Experience