Job Summary: 

• Drive and implement changes to improve IT security within the configuration and operation of IT systems.
• Initially, implement the required changes identified during the annual Vulnerability and Penetration testing.
• Routinely performing monitoring and analysis of IT Infrastructure, including networks, servers, operating systems, applications, and network-connected devices.
• Work with the rest of the IT Team to design solutions and implement infrastructure improvements, resolving problems at hand and mitigating future issues.
• Help the business get the best out of its IT systems, working across the business.
• Understand requirements and deliver the best solution in each case.
• Help to implement a culture of continuous improvement for the IT infrastructure.
• Update and maintain technical documents related to IT infrastructure.
• Assist colleagues in the wider IT team in dealing with peaks in workload within the IT service/support area.

Skills on Resume:

• IT Security (Hard Skills)
• Penetration Testing (Hard Skills)
• Infrastructure Monitoring (Hard Skills)
• Problem Solving (Soft Skills)
• Team Collaboration (Soft Skills)
• Solution Design (Soft Skills)
• Documentation Skills (Hard Skills)
• Continuous Improvement (Soft Skills)

Job Summary: 

• Provide OS OS-level support for Critical IT Infrastructure, both physical and virtual.
• Responsible for including evaluation, acquisition, installation, integration testing, upgrading components and performance monitoring.
• Provide Hardware Level Support for Critical IT Infrastructure (Server/Workstation).
• Understand compliance guidelines to perform the IT support role within the NERC CIP environment.
• Plan, design, install and/or support computer systems.
• Facilitate technical and business planning for upgrades.
• Provide technical guidance related to software and hardware to members of the IT staff.
• Develop (or assist in developing) standards for IT software and hardware.
• Assist in the design and implementation of required systems.
• Integrate software and hardware configurations to maximize performance.
• Coordinate hardware and software upgrades with other areas of IT or other business units.
• Prepare activity and progress reports regarding individual and project activity.
• Keep abreast of new hardware and software developments, evaluate alternative approaches.
• Recommend new software or upgrades that enhance operations.

Skills on Resume:

• OS Support (Hard Skills)
• Performance Monitoring (Hard Skills)
• Hardware Support (Hard Skills)
• Compliance Knowledge (Hard Skills)
• System Design (Hard Skills)
• Upgrade Planning (Hard Skills)
• Technical Guidance (Soft Skills)
• Standards Development (Hard Skills)

Job Summary: 

• Coordinate and partner with the global network team on the troubleshooting and resolution of LAN & Wireless Network issues.
• Responsible for the creation and maintenance of technical documentation to ensure it is updated and current.
• Manage ticket SLA using the service management tool (Service Now).
• Provide 2nd-tier technical service support for end-user troubleshooting.
• Attend and respond to customer enquiries efficiently and professionally.
• Monitor IT infrastructure availability, network, and servers.
• Ensure department work procedures are well-maintained and accurate to reflect the current process.
• Responsible for IP telephony and CTI administration (Avaya, Genesys).
• Responsible for user account/computer management in Active Directory.

Skills on Resume:

• LAN/Wireless Support (Hard Skills)
• Technical Documentation (Hard Skills)
• Ticket Management (Hard Skills)
• Technical Support (Hard Skills)
• Customer Service (Soft Skills)
• Infrastructure Monitoring (Hard Skills)
• Process Maintenance (Soft Skills)
• Active Directory (Hard Skills)

Job Summary: 

• Provide Technical SME and Operational support for enterprise infrastructure/technology across distributed environments aligned to industry and McKesson technology standards.
• Implement automated and proactive maintenance measures.
• Maintain and utilize IT audit tooling and logs to maintain a proactive oversight of efficiency and problem management.
• Assist with maintenance/upgrades and configurations of all hardware, software, and related services, ensuring installations meet performance, resilience, and security standards.
• Establish recommendations and guidelines for the development, test, operations, and application support environments.
• Assess the risk of production deployment of business-critical applications, including installation and configuration readiness, performance and scalability evaluation, stability and durability evaluation, and best practices procedures.
• Assess the processes that will be used to operate, support, and maintain Enterprise implementations and meet production acceptance standards.
• Actively participates in requirements analysis, performance management, capacity management, operational processes, and solution delivery.
• Anticipate and act upon issues that arise, provide alternative approaches, optimal solutions, and continuously improve the performance of applications.
• Evaluate and create new tools and techniques to facilitate effective operational practices.
• Examine emerging technologies/technology practices and incorporate them into architectural solutions.
• Assist in determining Service Level Agreements (SLAs) for immediate needs/deployment and enterprise SLAs to support ongoing operations.

Skills on Resume:

• Enterprise Support (Hard Skills)
• Automated Maintenance (Hard Skills)
• IT Auditing (Hard Skills)
• System Configuration (Hard Skills)
• Risk Assessment (Hard Skills)
• Issue Resolution (Soft Skills)
• Process Improvement (Soft Skills)
• SLA Management (Hard Skills)

Job Summary: 

• Ensure that all Windows/Linux/Unix systems are included in the to-be architecture and that all required components are installed and configured correctly.
• Responsible for backup/restore server systems and applications in accordance with company polices.
• Responsible for testing and executing the Windows/Unix Continuity of Operations (COOP), including documenting and reporting the results accordingly.
• Ensure all servers and applications are compliant with Public Key Infrastructure (PKI) requirements.
• Comply with current directives and policies to maintain and update Kickstart deployment files (classified/unclassified) for automated secure installations of mission-critical Enterprise systems.
• Responsible for patching of systems and applications.
• Coordinate if downtime is complete for patching.
• Maintain the security posture, in accordance with company requirements, of all assigned systems and applications.
• Analyze processes, assigned systems and applications and make recommendations for improvements and automation.
• Develop test plans, perform testing, assess and recommend security requirements, document and sustain operating systems for use within the company.
• Install and configure equipment (hardware and software tools) in the test lab.
• Report the results of the hardware and software tools testing and populate the database.
• Responsible for installing, configuring, testing and patching.
• Coordinate the same if the server is managed by vendors.

Skills on Resume:

• System Architecture (Hard Skills)
• Backup Management (Hard Skills)
• COOP Testing (Hard Skills)
• PKI Compliance (Hard Skills)
• Secure Deployment (Hard Skills)
• System Patching (Hard Skills)
• Security Maintenance (Hard Skills)
• Process Automation (Soft Skills)

Job Summary: 

• Create system builds, application packages, and device policies.
• Manage patching policies for all Servers.
• Escalate point for application deployments.
• Work with support teams to ensure the current builds are stable and up to date.
• Collaborate with globally dispersed teams to develop automated solutions.
• Perform analysis of the current environment to identify deficiencies and opportunities for improvement.
• Ensure solutions fit strategically in the overall infrastructure architecture and meet existing technology standards.
• Work with stakeholders to establish governance, ensuring infrastructure architecture standards are implemented successfully.
• Recommend solutions and collaborate with the operations teams to develop processes to implement changes.
• Research and design new infrastructure technologies, architectures and processes.
• Ensure solutions are secure and aligned to appropriate internal InfoSec standards and market good practices.
• Deeply integrated in the design of infrastructure application environments, assisting in alignment across all business units.
• Effectively collaborate with stakeholders to gain collective buy-in on architecture strategies.

Skills on Resume:

• System Builds (Hard Skills)
• Patch Management (Hard Skills)
• Application Deployment (Hard Skills)
• Automation Development (Hard Skills)
• Environment Analysis (Hard Skills)
• Infrastructure Architecture (Hard Skills)
• Governance Alignment (Soft Skills)
• Stakeholder Collaboration (Soft Skills)

Job Summary: 

• Order network equipment based on other teams’ recommendations for project installation.
• Sketch telecom requirements based on set standards for buildouts of new areas or remodels.
• Track technology seats throughout the M&T footprint in coordination with Corporate Space Planning.
• Conduct onsite walk-throughs of various buildings for project assessments.
• Support project team members and their efforts at implementation.
• Notify site contacts to announce installation activities for MFDs/printers.
• Coordinate installation of MFDs with Toshiba, the vendor, and users throughout the bank.
• Analyze MFD monthly usage to determine the best strategy for reducing costs.
• Maintain appropriate levels of production for all departments throughout the bank’s footprint.
• Provide network inventory documentation for all work completed.
• Provide Client training to orient clients on network services.
• Ensure all activities are in compliance with internal policies, procedures, and standards.

Skills on Resume:

• Equipment Ordering (Hard Skills)
• Telecom Planning (Hard Skills)
• Space Coordination (Soft Skills)
• Site Assessment (Hard Skills)
• Project Support (Soft Skills)
• Vendor Coordination (Soft Skills)
• Usage Analysis (Hard Skills)
• Client Training (Soft Skills)

Job Summary: 

• Support the identification of vulnerabilities by enhancing vulnerability identification at the process and technology levels.
• Own and manage the infrastructure vulnerability scanning process and tools and align with vulnerability identification KPIs.
• Support identification, triaging, assignment and remediation of vulnerabilities, ensuring that the vulnerability management lifecycle is followed.
• Timely response to security threats through collaboration with other security teams.
• Provide an effective remediation solution complemented by compensatory controls.
• Perform validation of moderately to highly complex security reports.
• Provide data-driven insights into improvement opportunities for the infrastructure vulnerability management process.
• Prepare reports for technical teams, compliance deliverables.
• Executive management highlighting the current status of infrastructure from a vulnerability management perspective.
• Work with engineering teams for effective patch management by providing highly customised reports and vulnerability metrics.
• Provide support for infrastructure penetration testing.
• Drive the remediation process to ensure vulnerable assets are patched or remediated within agreed SLAs.
• Proactively research new methods, tools, and strategies to effectively identify vulnerabilities.

Skills on Resume:

• Vulnerability Scanning (Hard Skills)
• Threat Response (Soft Skills)
• Remediation Planning (Hard Skills)
• Security Reporting (Hard Skills)
• Patch Management (Hard Skills)
• Data Analysis (Hard Skills)
• Penetration Testing (Hard Skills)
• Cross-Team Collaboration (Soft Skills)

Job Summary: 

• Keep the central, Microsoft-based infrastructure for the total Q8 domain and other KPNWE infrastructure operational.
• Follow-up change request from the business.
• Implement solutions in line with the corporate regulations.
• Participate in projects and advise on the best suitable solutions.
• Supply out-of-office support (standby services).
• Monitor and timely report regarding the systems and take appropriate actions to solve problems, bottlenecks and failures.
• Perform installations, updates and patches on the servers without interrupting the daily operations.
• Document and maintain procedures and processes, as well as software and hardware setup.
• Arrange knowledge is shared with colleagues.
• Work together with the Support desk in order to solve issues (second line support).
• Design, implement, document and support the total Q8int domain on the different KPNWE locations, in the areas like but not limited to Active Directory, DNS/DHCP/WINS, anti-virus, MS Exchange, back-up, MS SQL, and (disaster) recovery.
• Responsible for being involved in conceptualisation, implementation and maintenance of new projects (Office 365, MS Teams, VDI Renewal, Datacenter move, Azure enablement, …).

Skills on Resume:

• Infrastructure Operations (Hard Skills)
• Change Management (Hard Skills)
• Solution Implementation (Hard Skills)
• Project Participation (Soft Skills)
• System Monitoring (Hard Skills)
• Server Maintenance (Hard Skills)
• Knowledge Sharing (Soft Skills)
• Second Line Support (Hard Skills)

Job Summary: 

• Ensure network and IP connectivity across all Allied LAN, WAN, and WLAN deployments.
• Proactively monitor and test networks to ensure they remain within operational standards.
• Install and configure all network hardware and equipment, such as firewalls, routers, switches, access points, and UPSs.
• Interact and work with users, vendors, and contractors to add and improve network functionality while maintaining Allied network and security standards.
• Plan and implement any improvement, modification, or replacement of network infrastructure components.
• Maintain a high level of user satisfaction.
• Communicate and guide end-users to resolve networking issues or remote office issues.
• Work on incoming service tickets.
• Work on, plan, and implement projects related to network infrastructure.
• Call, meet, and video conference with Allied staff, contractors, or vendors.
• Scan, gain access, and map IT infrastructure.

Skills on Resume:

• Network Connectivity (Hard Skills)
• Network Monitoring (Hard Skills)
• Hardware Configuration (Hard Skills)
• Vendor Coordination (Soft Skills)
• Infrastructure Planning (Hard Skills)
• User Support (Soft Skills)
• Issue Resolution (Soft Skills)
• IT Mapping (Hard Skills)

Job Summary: 

• Assess and predict site requirements for network installations.
• Such as power, cabinet, internet circuit, physical security, and cabling.
• Perform WiFi Spectrum analysis to plan and assess wireless coverage.
• Use of cable toner, fiber pens to identify cable runs and connectivity.
• Document IT infrastructure, being able to identify key information such as PoPs, MDFs, IDFs, WiFi antennas, circuit numbers, riser rooms, and conduits.
• Create logical maps of how and where IT equipment connects using software like MS Visio.
• Offer advice and support on anything networking-related.
• Research new technologies, providing demonstrations, and presentations.
• Keep up to date on industry trends, certifications, and best practices.
• Communicate effectively with a diverse group with varying levels of technical knowledge.

Skills on Resume:

• Site Assessment (Hard Skills)
• WiFi Analysis (Hard Skills)
• Cable Testing (Hard Skills)
• Infrastructure Documentation (Hard Skills)
• Network Mapping (Hard Skills)
• Technical Advising (Soft Skills)
• Technology Research (Hard Skills)
• Effective Communication (Soft Skills)

Job Summary: 

• Design, set up and configure complex Layer 2 and Layer 3 switched and routed environments within multisite customer networks.
• Assist in the design of multi-physical and virtual server environments, including IP address schemes, DNS, Ether-Channeling, VLAN tagging/trunking, Load Balancing, etc.
• Maintain a thorough understanding of the best practices behind Internet Protocol and Routing and Switching technologies, such as Internet eBGP/iBGP, OSPF, QOS, 802.1q VLANs, SMTP mail flow, SIP/H323 call flows, iSCSI/NFS storage, and other common TCP, UDP protocols.
• Maintain a thorough understanding of LAN and WAN technologies, including traditional 802.3 wired and 802.11 wireless Ethernet, as well as carrier Ethernet services, MPLS, and Broadband Cable/DSL, as well as PPP, Frame-Relay, and ISDN PRI.
• Configure and set up wired and wireless LANs, including guest or BYOD and 802.1x secure access scenarios.
• Configure and set of Cisco Firewalls and Routers for new or existing Internet or other secure applications requiring site-to-site IPSec and client remote access VPNs, as well as SSL and GRE/DMVPN tunneling.
• Configure and install client and server network software for upgrading and maintaining network and telecommunication systems.
• Maintain multi-site network operations and software applications, operating systems and regular maintenance within secure or insecure public and private facilities.
• Manage assigned engagements and program components to deliver services in accordance with established objectives.
• Respond to inquiries from staff, administrators, service providers, site personnel and outside vendors to provide technical assistance and support.
• Supervise the administration of systems and servers related network to ensure the availability of services to authorized users.

Skills on Resume:

• Network Design (Hard Skills)
• Server Architecture (Hard Skills)
• Routing Protocols (Hard Skills)
• LAN/WAN Technologies (Hard Skills)
• Secure Access Setup (Hard Skills)
• Firewall Configuration (Hard Skills)
• Network Maintenance (Hard Skills)
• Technical Support (Soft Skills)

Job Summary: 

• Troubleshoot malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.
• Deliver advanced networking services in architecting and maintaining the environment for performance, availability, recoverability, scalability, and capacity planning, utilizing IT Infrastructure Library (ITIL) processes.
• Provide guidance to junior infrastructure analysts and follow guidance and direction from management.
• Perform day-to-day operations to maintain SLAs and business functions.
• Acquire knowledge of new technologies and may implement them to benefit Hoizon and disseminate this information to IT staff members.
• Manage vendor relationships, including hardware, software, and maintenance contracts.
• Escalate issues to senior members of the team for resolution.
• Take ownership of all assigned level II and III issues and be responsible for follow-up from end to end.
• Install and configure applications, clusters, and databases.
• Document processes and procedures for infrastructure support.
• Implement architectural changes and infrastructure changes to entire systems.
• Attend technical mtg with peers and interact with enough knowledge to contribute to end results.
• Suggest, recommend and plan Architectural changes to infrastructure.

Skills on Resume:

• Network Troubleshooting (Hard Skills)
• Infrastructure Architecture (Hard Skills)
• Team Guidance (Soft Skills)
• SLA Management (Hard Skills)
• Technology Adoption (Hard Skills)
• Vendor Management (Soft Skills)
• Application Configuration (Hard Skills)
• Process Documentation (Hard Skills)

Job Summary: 

• Collaborative working with a team of peers across the European and wider Studios to identify and share best practice.
• Ensure that the provision of services is compliant with GISP/GISS.
• Responsible for proactive management and administration of servers, storage and network capacity.
• Day-to-day management of infrastructure configuration.
• Monitor security and implement required patches and remediation.
• Conversant with and following IT and information security policy and guidance.
• Awareness of business continuity processes, PDITE calling tree and security incident response processes.
• Ensure that support responsibilities are dispatched in compliance with security policy and within GISP guidelines.
• Utilize formal incident, problem, change and release processes.

Skills on Resume:

• Team Collaboration (Soft Skills)
• Policy Compliance (Hard Skills)
• Capacity Management (Hard Skills)
• Infrastructure Configuration (Hard Skills)
• Security Monitoring (Hard Skills)
• Business Continuity (Soft Skills)
• Incident Management (Hard Skills)
• Change Control (Hard Skills)

Job Summary: 

• Provide 1st/2nd/3rd line support to associates and document steps taken in incidents and service requests.
• Plan and perform system upgrades.
• Responsible for the day-to-day support and maintenance of the EMEA infrastructure.
• Configure, deploy and maintain Cisco network devices across the business.
• Continuously develop technical knowledge on established and emerging infrastructure technologies.
• Share knowledge and actively mentor other team members.
• Develop integrated solutions to meet business requirements/enhance the performance of the IT Infrastructure services.
• Provide 24x7 on-call support.
• Responsible for the security aspects of solutions and services.
• Work with team members to deliver Infrastructure projects for all EMEA locations.
• Create and maintain documentation.

Skills on Resume:

• Technical Support (Hard Skills)
• System Upgrades (Hard Skills)
• Infrastructure Maintenance (Hard Skills)
• Network Deployment (Hard Skills)
• Knowledge Development (Soft Skills)
• Mentoring Skills (Soft Skills)
• Solution Development (Hard Skills)
• On-Call Support (Hard Skills)

Job Summary: 

• Manage IT issues and service requests to resolution across the entire IT infrastructure stack, including PCs, laptops, servers, virtualization, storage, networks, remote access, WAN acceleration, and security tools.
• Provide 2nd and 3rd level IT infrastructure support for employees, including executives and investment professionals.
• Track troubleshoot problems in a timely manner using the ticketing system and provide end-user training.
• Help developupdateexecute the firm's disaster recovery plan.
• Manage the firm's current cloud-based infrastructure and develop plans for migrating on-prem servers and apps to the cloud.
• Manage the firm's cybersecurity plan in combination with managed services vendors and internal infrastructure.
• Install, diagnose, repair, maintain and upgrade systems hardware, software, and related equipment to ensure optimal performance.
• Help address audit requests from the firm's internal and external auditors.
• Support the firm's internal SharePoint site with add-ins and upgrades.

Skills on Resume:

• IT Issue Resolution (Hard Skills)
• Infrastructure Support (Hard Skills)
• Ticket Management (Hard Skills)
• Disaster Recovery (Hard Skills)
• Cloud Migration (Hard Skills)
• Cybersecurity Management (Hard Skills)
• System Maintenance (Hard Skills)
• Audit Support (Hard Skills)

Job Summary: 

• Provide support to end users in using software applications to fulfill business objectives.
• Meet service level agreements and helpdesk desktop support-related key performance Indicators (KPI).
• Coordinate cross-functional IT changes between internal users, executives, development teams, and outsourcing providers.
• Document processes and solutions for use by other team members, helpdesk, and outsourcing providers.
• Coordinate with third-party vendors in software and hardware upgrades, installs and decommissioning.
• Communicate and coordinate with business users in gathering requirements and testing supporting applications.
• Develop technical specification, design, and functional specification documents for business requirements.
• Make recommendations for improving existing processes and suggest better tools.
• Driven and stay up to date on technological developments in the industry.

Skills on Resume:

• End-User Support (Hard Skills)
• Helpdesk Performance (Hard Skills)
• IT Coordination (Soft Skills)
• Process Documentation (Hard Skills)
• Vendor Management (Soft Skills)
• Requirement Gathering (Soft Skills)
• Technical Specification (Hard Skills)
• Process Improvement (Soft Skills)

Job Summary: 

• Serves as a level-3 engineer to resolve issues related to messaging applications (i.e., Exchange, Skype, etc.).
• Optimize the performance and availability of the messaging environment through monitoring, patching, software tools, and process improvement.
• Work with industry leaders and experts to continually improve the messaging environment.
• Work with the messaging team and other departments to analyze and propose these new technologies.
• Manage vendor relations for products in use in the messaging department.
• Work with the messaging team to resolve issues and escalate issues to management.
• Install and configure messaging applications.
• Run technical meetings with peers and above.

Skills on Resume:

• Messaging Support (Hard Skills)
• Performance Optimization (Hard Skills)
• Technology Evaluation (Hard Skills)
• Cross-Team Collaboration (Soft Skills)
• Vendor Relations (Soft Skills)
• Issue Escalation (Soft Skills)
• Application Configuration (Hard Skills)
• Technical Communication (Soft Skills)

Job Summary: 

• Host and storage service monitoring, responding to alerts and taking action to ensure the availability of business services.
• Network services monitoring, and liaising with network service providers to manage and resolve WAN incidents and issues.
• Operate and manage the virtualization infrastructure (VMware).
• Responsible for incident management using the ITSM Framework and platform (ServiceNow).
• Regular systems maintenance tasks (configuration, patching, policy compliance).
• Perform operational procedures, including hardware configuration, installation and maintenance.
• Document and maintain documentation for system configuration changes.
• Build and deploy Linux and Windows hosting platforms using documented procedures and virtual infrastructure management tools (vSphere).
• Liaise with IT business partners and service delivery organizations for service recovery and data backup services and solutions.

Skills on Resume:

• Service Monitoring (Hard Skills)
• WAN Management (Hard Skills)
• Virtualization Support (Hard Skills)
• Incident Management (Hard Skills)
• System Maintenance (Hard Skills)
• Hardware Operations (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Collaboration Skills (Soft Skills)

Job Summary: 

• Deliver excellent in-person, hands-on support for end users.
• Responsible for solving user issues and integration tasks.
• Collaborate with external vendors/vendor management.
• Own, maintain, and administrate endpoint devices, including lifecycle management and support, specialized pc builds, critical pc refreshes, backup/recovery, etc.
• Promote a productivity and collaboration suite of tools, including Microsoft 365, VOIP phones, and video conference rooms.
• Evangelize IT deskside support processes while advancing a culture of user self-service.
• Provide proactive communications to users when there is an impact on their environment.
• Champion a secure and compliant environment by ensuring patching, software licensing, asset management tracking, and Azure/Active Directory reconciliations are all up to date.
• Provide hands-on assistance with data center and network connectivity infrastructure tasks (installation, racking, cabling, setup, troubleshooting).

Skills on Resume:

• End-User Support (Hard Skills)
• Issue Resolution (Hard Skills)
• Vendor Collaboration (Soft Skills)
• Device Management (Hard Skills)
• Collaboration Tools Support (Hard Skills)
• User Communication (Soft Skills)
• Security Compliance (Hard Skills)
• Infrastructure Assistance (Hard Skills)

Job Summary: 

• Design, plan, install, configure, test, support, and maintain enterprise computer hardware/software configurations for multiple data centers On on-premises and Azure.
• Plan, coordinate, and perform the installation of converged infrastructure within multiple data centers with third-party suppliers.
• Provide operational support for Windows BizTalk Server, .NET Framework, IIS, ARR, Server 2012/2016, and SQL database.
• Provide support for future migration of environments and services to Azure.
• Manage the growth and performance of the systems.
• Create and run reports relating to performance and capacity planning.
• Coordinate with suppliers on the repairs of system issues and ensure suppliers meet Costco’s service levels.
• Manage the hardware management code base and coordinate upgrades, patches, and configuration changes.
• Develop, maintain, and publish system configuration documentation, including inventory, process, configuration, and design documents.
• Improve and document operational and troubleshooting procedures.

Skills on Resume:

• System Design (Hard Skills)
• Infrastructure Installation (Hard Skills)
• Operational Support (Hard Skills)
• Cloud Migration (Hard Skills)
• Performance Management (Hard Skills)
• Capacity Planning (Hard Skills)
• Supplier Coordination (Soft Skills)
• Procedure Documentation (Hard Skills)

Job Summary: 

• Provide technical guidance to other team members.
• Assist in the design and deployment of web infrastructures and protection strategies.
• Lead implementation of the solutions.
• Act as a technical escalation point for Operations and Systems Engineers.
• Implement network infrastructure and security policies.
• Understand requirements, leverage best practices, and offer consulting services that meet project needs.
• Collaborate with other architects and engineers to evaluate web architecture.
• Develops and delivers long-term security strategies and cloud solutions.
• Work with security experts to solve technical problems and communicate effectively with all audiences.
• Participate in training and projects contributing to best practices, maximizing efficiency, and improving methodology, and service quality.

Skills on Resume:

• Technical Leadership (Soft Skills)
• Infrastructure Design (Hard Skills)
• Solution Implementation (Hard Skills)
• Technical Escalation (Soft Skills)
• Security Policy Enforcement (Hard Skills)
• Consulting Services (Soft Skills)
• Cloud Strategy (Hard Skills)
• Cross-Team Collaboration (Soft Skills)

Job Summary: 

• Work with clients from project initiation to completion, which encompasses the planning, organizing, and management of resources.
• Bring about the successful completion of specific projects' goals and objectives.
• Develop and monitor schedules to ensure that projects are completed within established deadlines.
• Identify project risks and mitigation strategies and communicate status and risk issues to stakeholders.
• Lead status meetings, tracks and maintains detailed issues and risks lists.
• Prepare appropriate project meeting minutes and status reports.
• Meet regularly with related service providers to ensure that integration issues are identified and resolved.
• Interface with all levels of business and technical management staff.
• Facilitate problem resolution and the resolution of competing priorities.
• Monitor and manage team progress to ensure that the project objectives are met.

Skills on Resume:

• Project Management (Hard Skills)
• Resource Coordination (Soft Skills)
• Schedule Monitoring (Hard Skills)
• Risk Mitigation (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Meeting Facilitation (Soft Skills)
• Issue Resolution (Soft Skills)
• Team Oversight (Soft Skills)

Job Summary: 

• Navigate the ET organization to identify, research and resolve issues/areas of improvement.
• Communicate effectively within ET and the business organization.
• Work and thrive in a product supporting multiple technologies.
• Lead and complete diverse work efforts in a fast-paced environment.
• Leverage the company’s collaborative tools to help build and share product knowledge and skills.
• Identify service issues and provide viable suggestions.
• Improve service and customer experiences.
• Leverage Product Management and Agile principles.

Skills on Resume:

• Issue Resolution (Soft Skills)
• Effective Communication (Soft Skills)
• Multitech Support (Hard Skills)
• Work Prioritization (Soft Skills)
• Knowledge Sharing (Soft Skills)
• Service Improvement (Soft Skills)
• Customer Experience (Soft Skills)
• Agile Methodology (Hard Skills)

Job Summary: 

• Manage incoming support requests to prioritize and isolate problems, determine root causes, and take corrective actions to resolve problems.
• Verify with the customer the effectiveness of corrective actions, ensuring the problem is resolved satisfactorily.
• Provide technical support to multiple operating facilities, ensuring the function of desktop PCs, laptops, printers, other peripherals, and connected shop floor equipment and PCs.
• Provide technical support to multiple locations on software issues and updates.
• Ensure adequate network connectivity, backups of network servers, etc.
• Support telephone equipment and services, including but not limited to PBX, voice mail systems, desktop phones, cellular phones, phone lines, local and long-distance service, VoIP systems, etc.
• Provide ongoing maintenance and troubleshooting for all Windows servers, including the application of appropriate service pack updates.
• Provide network support related to firewalls, VPN, network access control, appropriate routing/switching design, centralized authentication, etc.

Skills on Resume:

• Support Request Management (Soft Skills)
• Root Cause Analysis (Hard Skills)
• Hardware Support (Hard Skills)
• Software Troubleshooting (Hard Skills)
• Network Connectivity (Hard Skills)
• Telephony Support (Hard Skills)
• Server Maintenance (Hard Skills)
• Network Security (Hard Skills)

Job Summary: 

• Responsible for monitoring and maintaining data backups and assuring their integrity.
• Assist with design, configuration, installation, maintenance, and support.
• Corporate data center and site network environments (LAN/WAN), ensuring adherence to Sarbanes-Oxley and corporate guidelines.
• Evaluate emerging technologies, best practices, industry trends, and vendor strategies for applicability to the BN environment.
• Develop and execute proactive plans to ensure the timely replacement of aging equipment and the introduction of new technologies.
• Maintain a high-level understanding of the business process.
• Work effectively with all organizational levels, and continually strengthen relationships with customers.
• Anticipate understanding and communicating business needs in appropriate terms for all team members.
• Occasionally provide off-hours support.

Skills on Resume:

• Backup Management (Hard Skills)
• Network Support (Hard Skills)
• Compliance Monitoring (Hard Skills)
• Technology Research (Hard Skills)
• Equipment Planning (Hard Skills)
• Business Understanding (Soft Skills)
• Effective Communication (Soft Skills)
• Customer Engagement (Soft Skills)

Job Summary: 

• Provide 3rd-level support and management of services and solutions provided by the Client Infrastructure team.
• Prepare detailed technical specifications for use with internal customers, IT colleagues, and other stakeholders.
• Collect and analyze business requirements for multifunctional projects.
• Participate in projects to enhance and extend capabilities in the client services space.
• Develop appropriate governance for these tools and drive adoption throughout the organization.
• Provide technical consulting support and participate in the project planning process.
• Monitor and report to management on the status of project efforts and provide work effort estimates.
• Lead or assist in continuous process improvement efforts.
• Identify, recommend, and implement new capabilities related to client infrastructure.

Skills on Resume:

• Infrastructure Support (Hard Skills)
• Technical Specifications (Hard Skills)
• Requirements Analysis (Hard Skills)
• Project Participation (Soft Skills)
• Tool Governance (Hard Skills)
• Technical Consulting (Soft Skills)
• Process Improvement (Soft Skills)
• Capability Development (Hard Skills)

Job Summary: 

• Collaborate with architectural and building systems design teams and project managers.
• Ensure new construction projects in facilities employ standards and support sustainability goals to the extent possible, and meet long-term maintainability goals while delivering the expected results for occupants.
• Project management of assigned work efforts in all aspects.
• Own comprehensive design and technical proposal review and analysis of planned Facilities Infrastructure projects with a focus on operational efficiency, materials suitability, standardization and maintainability, utility consumption and sustainability.
• Ensure review and approval by other applicable business groups and stakeholders.
• Lead, in partnership with Lab Management and other business groups within Dolby, identification, planning, contracting and assessment of necessary project work to preserve, maintain, and improve the various facilities assigned.
• Provide technical drawing and document review, analysis and approval for Facilities, Labs, and GWS construction projects with a focus on maintainability, utility conservation, standardization, etc.
• Lead assigned projects to on-time/on-budget completion and provide oversight for work related to maintenance, operations, asset preservation, and facilities improvements.

Skills on Resume:

• Team Collaboration (Soft Skills)
• Sustainable Design (Hard Skills)
• Project Management (Hard Skills)
• Design Review (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Facilities Planning (Hard Skills)
• Document Analysis (Hard Skills)
• Budget Oversight (Soft Skills)

Job Summary: 

• Analyze, conform to standard, and process technical proposals for work scope, cost, schedule, and work value.
• Analyze and compare short, medium and long-term financial and operational options and independently recommend or implement solutions per approved authority level.
• Conduct job-site review before, during, and after project work.
• Ensure maintenance and project quality and deliverables are met.
• Perform periodic administration of established facilities management practices, including procurement and contracting of facilities infrastructure services and projects.
• Master and own the Coupa and other systems and processes to gain approval for contracted work and shepherd contracts, Master Service Agreements, and Purchase Orders (POs) through the systems, working directly with vendors and internal decision makers for timely PO generation.
• Provide leadership and teamwork with the Facility Manager in partnering with vendors regarding invoicing and payment, and researching, analyzing and reporting budget forecast variances.
• Track, analyze and trend all utility accounts at Dolby-responsible Americas sites.
• Work directly with utility companies and Dolby’s AP department on improvements and changes/corrections, rate change requests, analyzing and implementing savings measures, climate action programs, etc. and lead budget planning for utilities.

Skills on Resume:

• Proposal Analysis (Hard Skills)
• Financial Evaluation (Hard Skills)
• Site Inspection (Hard Skills)
• Quality Assurance (Hard Skills)
• Facilities Procurement (Hard Skills)
• Contract Management (Hard Skills)
• Budget Analysis (Hard Skills)
• Utility Oversight (Hard Skills)

Job Summary: 

• Support and administer network and server infrastructure.
• Support PC technicians by providing network knowledge to assist in accomplishing tasks.
• Secure network architecture and NAC and basic firewall troubleshooting, Telecom enterprise/local systems and endpoints, plus call centers.
• Perform physical fiber and copper cable patching and troubleshooting, and perform copper cable terminations.
• Create and maintain documentation detailing network design and configuration.
• Bring new ideas to the teams for constant evaluation, improvement, and/or implementation of Vail Resorts' IT systems while adhering to IT standards.
• Strive for continual improvement and growth.
• Actively participating in the company and IT-specific training.

Skills on Resume:

• Network Administration (Hard Skills)
• Server Support (Hard Skills)
• Firewall Troubleshooting (Hard Skills)
• Cabling Skills (Hard Skills)
• Network Documentation (Hard Skills)
• System Improvement (Soft Skills)
• Continuous Learning (Soft Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Make recommendations to senior colleagues and informally mentor and coach junior staff.
• Assist the team in identifying relevant investment opportunities that complement the existing portfolio.
• Work collaboratively to lead excellent financial modelling outcomes for the portfolio.
• Recommend, implement and oversee high-quality reporting and research in accordance with regular requirements, pertinent to the strategic priorities of the portfolio.
• Consistent with the One Portfolio approach, will proactively collaborate with peers and colleagues within the Mid Risk Group.
• Share investment insights and assess opportunities.
• Support implementation of the Infrastructure Portfolio Strategy.
• Contribute to new transactional investment activity together with ongoing investment management.

Skills on Resume:

• Mentoring Skills (Soft Skills)
• Investment Analysis (Hard Skills)
• Financial Modelling (Hard Skills)
• Reporting Oversight (Hard Skills)
• Cross-Team Collaboration (Soft Skills)
• Opportunity Assessment (Hard Skills)
• Strategy Implementation (Hard Skills)
• Transaction Support (Hard Skills)

Job Summary: 

• Contribute written analytical research to daily and quarterly publications, as well as special and custom research assignments.
• Manage a portfolio of sector reports, producing the project and market-level opportunity and risk assessments and market forecasts.
• Develop and expand a comprehensive knowledge of project, regulatory.
• Develop technology to facilitate accurate industry forecasting.
• Analyze the growth strategies of the world’s leading Infrastructure firms, developers, and investors.
• Identify market and company trends and articulate how these translate into growth opportunities for clients.
• Interact and support the sales team and clients.
• Communicate industry views and help promote content sales.

Skills on Resume:

• Analytical Writing (Hard Skills)
• Market Forecasting (Hard Skills)
• Regulatory Research (Hard Skills)
• Tech-Driven Analysis (Hard Skills)
• Strategy Analysis (Hard Skills)
• Trend Identification (Hard Skills)
• Client Support (Soft Skills)
• Content Promotion (Soft Skills)

Job Summary: 

• Responsible for the operation of Unix Services, including Incident, Change, Major Incident, and Problem Management.
• Ensure incidents are resolved in a timely manner.
• Major incidents are addressed with utmost priority and closed within SLA.
• Responsible for root Cause Analysis for P1/P2 incidents and submission of RCA document and completion of CAPA as per RCA.
• Get services done through Vendor and Partner resources.
• Measure the Service performance of Vendor resources.
• Join Service Reviews, Service Governance calls.
• Highlight Risks/Issues and mitigation plan.
• Responsible for following through with the plan.
• Get Projects executed in the Unix Services Track.
• Ensure Hardware/Software and Other Support are available for Unix Servers.

Skills on Resume:

• Unix Operations (Hard Skills)
• Incident Management (Hard Skills)
• Root Cause Analysis (Hard Skills)
• Vendor Coordination (Soft Skills)
• Service Governance (Soft Skills)
• Risk Mitigation (Hard Skills)
• Project Execution (Hard Skills)
• Support Availability (Hard Skills)

Job Summary: 

• Work with key people in global IT departments to provide secure, reliable services that help design, test, implement and support.
• Support of end-user equipment, including PC and mobile devices.
• Configure and deploy new equipment and software applications.
• Build and deploy servers and services on premises and within Azure.
• Responsible for operational support of IT Infrastructure, voice, network and server technologies on premises and within Azure.
• Implement and support meeting room collaboration systems.
• Provide support to the executive leadership team, including out of hours.
• Contribute to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk.

Skills on Resume:

• Global IT Support (Soft Skills)
• Device Management (Hard Skills)
• Software Deployment (Hard Skills)
• Server Provisioning (Hard Skills)
• Infrastructure Support (Hard Skills)
• Collaboration Systems (Hard Skills)
• Executive Support (Soft Skills)
• Risk Awareness (Soft Skills)

Job Summary:

• Involved in the entire project cycle from analyzing requirements.
• Responsible for crafting tasks, facilitating designs, building, testing and providing operational documentation.
• Support the design, implementation ation and operation of Microsoft Azure (IaaS and PaaS) and Office 365 solutions.
• Meet customers’ technical, security, and business requirements for modern workloads.
• Support systems integration testing, component integration testing and user acceptance testing.
• Day-to-day responsibilities will be focused on Infrastructure IT, including components such as virtual machines, networks, storage, HA/DR, system security and compliance, identity and access management, etc.
• Provide operational support to both client and project teams.
• Responsible for including L1/L2 support activities.

Skills on Resume:

• Requirement Analysis (Hard Skills)
• Solution Design (Hard Skills)
• Azure Support (Hard Skills)
• Workload Compliance (Hard Skills)
• System Testing (Hard Skills)
• Infrastructure Management (Hard Skills)
• Operational Support (Soft Skills)
• L1/L2 Support (Hard Skills)

Job Summary: 

• Work within the IT Projects Team and with the wider IT Team.
• Plan, test, and implement technical requirements for all IT elements of projects.
• Contribute to the design and implementation of IT solutions that are technically fit for purpose, supportable and provide value for money.
• Analyse existing IT Infrastructure and solutions and identify potential areas.
• Maximise value and improve efficiency within the business.
• Identify, trial, and evaluate evolving technologies, ensuring new technology choices are based on business strategy and requirements, balancing risk management with speed and flexibility of delivery.
• Contribute to the IT Strategy and Projects Roadmap.
• Produce service handover documentation and liaise with the IT Service Teams to transition completed IT Projects into business-as-usual activities.

Skills on Resume:

• Project Planning (Hard Skills)
• Solution Design (Hard Skills)
• Infrastructure Analysis (Hard Skills)
• Efficiency Improvement (Soft Skills)
• Technology Evaluation (Hard Skills)
• Strategic Contribution (Soft Skills)
• Service Transition (Hard Skills)
• Cross-Team Collaboration (Soft Skills)

Job Summary: 

• Perform monitoring, troubleshooting, security, backups, and data recovery.
• Install, patching, maintaining and monitoring Oracle databases.
• Responsible for Goldengate installation, configuration and tuning.
• Contribute to the planning and execution of work within the platform.
• Timely servicing of feature development requests from cross-platform initiatives and supporting the delivery of regulatory reporting.
• Participate and seek out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity.
• Build relationships with the platform, domain and relevant cross-domain stakeholders.
• Make sure that controls are applied and constantly reviewed, primarily against SOX.
• Ensure full compliance with all policies and regulatory obligations.

Skills on Resume:

• System Monitoring (Hard Skills)
• Oracle Administration (Hard Skills)
• Goldengate Management (Hard Skills)
• Platform Planning (Soft Skills)
• Feature Delivery (Hard Skills)
• Infrastructure Simplification (Soft Skills)
• Stakeholder Engagement (Soft Skills)
• Regulatory Compliance (Hard Skills)

Job Summary: 

• Work with the DC Exit team to identify impacts and articulate them to the business/users.
• Identify non-standard use cases and work through the impact with the project team.
• Interprete, extract, and analyse information from various types of documentation/systems and manipulate data into user-friendly formats using Excel or other tools.
• Produce and maintain data dashboards to aid in the migration readiness planning and ongoing tracking.
• Support and challenge the programme team to ensure the best outcomes for the programme and the business.
• Adhere to relevant escalation processes to manage transition risks and issues.
• Build good working relations with all areas of Service Delivery and the business-as-usual IT operations team.
• Help develop networks and systems to expand operations throughout the globe.
• Take initiative, loves solving people's problems, and can thrive in a fast and growing environment.

Skills on Resume:

• Impact Analysis (Hard Skills)
• Use Case Review (Hard Skills)
• Data Manipulation (Hard Skills)
• Dashboard Creation (Hard Skills)
• Program Support (Soft Skills)
• Risk Escalation (Soft Skills)
• Stakeholder Relations (Soft Skills)
• Problem Solving (Soft Skills)

Job Summary: 

• Support the Manager of Investments and Asset Management in optimising returns from the infrastructure portfolio through.
• Analyse, review and due diligence investigations relating to new infrastructure investment opportunities.
• Review and management of the existing fund infrastructure portfolio and reporting.
• Undertake industry analysis and market research.
• Maintain and develop asset financial models for valuations and scenario testing.
• Assist with deal structuring, financing, documentation review, approval papers and processing of investment opportunities.
• Responsible for scenario and sensitivity analysis for existing assets and new opportunities.
• Responsible for relationship management, migration planning and interaction with technical teams for migration build and execution.
• Work streams including tracking of risks, issue management and preparing and delivering reports to stakeholders in an Agile environment.

Skills on Resume:

• Investment Analysis (Hard Skills)
• Due Diligence (Hard Skills)
• Portfolio Management (Hard Skills)
• Market Research (Hard Skills)
• Financial Modelling (Hard Skills)
• Deal Structuring (Hard Skills)
• Stakeholder Reporting (Soft Skills)
• Risk Tracking (Soft Skills)

Job Summary: 

• Provide 3rd-level support for these platforms.
• Ensure that the systems and services are current, reliable, tuned and accessible in accordance with service level agreements.
• Establish governance and assist business users in leveraging the technology.
• Stay abreast of new services and features, push for best practices and seek.
• Deliver cost-effective and innovative solutions that address the technology needs that are directly tied to business strategy.
• Possess excellent communication skills, have a proven track record in delivering results.
• Work effectively with others on the team.
• Maintain and monitor all computer systems to fulfill INTOTU's current and future IT-related needs.
• Manage the architecture of storage, servers, network devices, and other tools related to all of INTOTU's products.
• Manage developers’ requests (both internal engineers and external partners).

Skills on Resume: 

• Platform Support (Hard Skills)
• System Reliability (Hard Skills)
• Technology Governance (Soft Skills)
• Solution Innovation (Hard Skills)
• Business Alignment (Soft Skills)
• Team Collaboration (Soft Skills)
• Infrastructure Management (Hard Skills)
• Request Handling (Soft Skills)