Job Summary: 

• Ensure the operational continuity of the IT infrastructure to support business processes.
• Advise on technical automation solutions to optimize the execution of business processes within the guidelines of the computerization policy.
• Analyze and resolve complex infrastructure incidents.
• Participate in ICT, Business and Security projects.
• Prepare and execute the (daily) operational maintenance infrastructure activities.
• Design and implement non-standard infrastructure changes.
• Ensure the infrastructure components and the technical documentation are up to date.
• Respond to and resolve infrastructure (monitoring) alerts.
• Work as a strong team contributor and provide technical expertise.
• Maintain contacts with IT staff, users and suppliers.
• Participate in a 24/7 standby rotation schedule.
• Responsible for managing VMware, Nutanix, Windows Server, Active Directory and Backup solutions.

Skills on Resume:

• Infrastructure Management (Hard Skills)
• Incident Resolution (Hard Skills)
• Process Automation (Hard Skills)
• Project Collaboration (Soft Skills)
• Change Management (Hard Skills)
• Alert Monitoring (Hard Skills)
• Stakeholder Communication (Soft Skills)
• On-Call Support (Soft Skills)

Job Summary: 

• Install and administer LAN servers, operating systems, software base, network, communications infrastructure, and cloud resources.
• Define the policies and the architecture of the network and server infrastructure to be installed in any type of environment (on-premises and in a cloud environment).
• Monitor enterprise LAN servers, operating systems, software base and communications infrastructure.
• Generate and analyze usage reports and system configurations for performance tuning and capacity planning.
• Identify and correct issues with LAN and communications hardware, network operating systems, software base and network applications.
• Execute systems migration and upgrades.
• Notify supervisor of errors and equipment stoppage.
• Build and update all the servers and network documentation.
• Responsible for the LAN, WAN, and communications security.
• Responsible for defining and implementing server setup and configuration.
• Backup of the Support and Systems Administrator.

Skills on Resume:

• Server Administration (Hard Skills)
• Network Design (Hard Skills)
• System Monitoring (Hard Skills)
• Performance Tuning (Hard Skills)
• Issue Resolution (Hard Skills)
• System Upgrades (Hard Skills)
• Security Management (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Respond to Help Desk requests involving hardware and software issues.
• Oversee computer networks to ensure that they function smoothly.
• Responsible for customizing the network to the district’s needs by connecting the necessary hardware and software to the network.
• Monitor the performance of the network and the related server.
• Troubleshoot any problems, such as slow performance or network crashes.
• Develop, install, and maintain emergency systems to back up the main network servers.
• Provide technical support to district field support technicians.
• Work with senior support staff to maintain network servers and infrastructure.
• Administer network information and structure, including user and software application settings.
• Troubleshoot system and user problems and perform repairs and modifications.
• Keep records of all users' problems and errors, as well as the steps taken to solve the problems.
• Administer user access by adding, modifying, or deleting user access levels.
• Responsible for the installation and maintenance of district databases.
• Analyze school needs and user requests for program changes, bug fixes, system enhancements and new programs.
• Perform all work duties and activities in accordance with District policies, procedures, and safety practices.

Skills on Resume:

• Help Desk Support (Soft Skills)
• Network Administration (Hard Skills)
• System Troubleshooting (Hard Skills)
• Performance Monitoring (Hard Skills)
• Backup Management (Hard Skills)
• User Access Control (Hard Skills)
• Technical Documentation (Hard Skills)
• Collaboration Skills (Soft Skills)

Job Summary: 

• Deploy, maintain and monitor all infrastructure assets.
• Design and implementation of new technologies.
• Enhance SOCAN’s existing network, compute, cloud, or storage infrastructure.
• Establish and implement secure configurations for Infrastructure applications, servers, network devices, and cloud services using industry benchmarks such as CIS.
• Continuous vulnerability assessment and remediation.
• Capacity planning and performance monitoring.
• Responsible for data protection and recovery.
• Incident response and change management.
• Maintain, monitor, and analyze logs.
• Work with other SOCAN groups and project stakeholders for the planning and execution of corporate and departmental projects and initiatives.

Skills on Resume:

• Infrastructure Management (Hard Skills)
• Technology Implementation (Hard Skills)
• Network Enhancement (Hard Skills)
• Secure Configuration (Hard Skills)
• Vulnerability Management (Hard Skills)
• Performance Monitoring (Hard Skills)
• Data Protection (Hard Skills)
• Project Collaboration (Soft Skills)

Job Summary: 

• Manage IT infrastructure vendors for managed services of other servers.
• Coordinate the transition of the local servers to a Cloud infrastructure.
• Lead the CMMC process internally to achieve compliance and certification using 3rd party service providers.
• Assist users with day-to-day workstation questions and troubleshoot security-related issues.
• Install, configure, service, and maintain hardware and software for networking devices, such as PCs/Laptops, Printers, Switches, Routers, and Servers.
• Oversee Website launch and maintenance.
• Manage relationships with hardware vendors for affordable/ideal suggestions on all hardware-related endeavors.
• Provide support for remote work.
• Maintain inventory of all IT equipment, software and licenses.
• Propose, update and enforce system policies and procedures.
• Ensure consistent and secure IT operations with the help of existing MSPs.
• Create and maintain a disaster recovery plan for IT systems.

Skills on Resume:

• Vendor Management (Soft Skills)
• Cloud Transition (Hard Skills)
• Compliance Leadership (Soft Skills)
• User Support (Soft Skills)
• Hardware Maintenance (Hard Skills)
• Website Management (Hard Skills)
• Remote Support (Soft Skills)
• Disaster Recovery (Hard Skills)

Job Summary: 

• Specify, configure, support and troubleshoot WAN, LAN, WLAN and VPN (IPSec, L2TP, PPTP, SSL and TLS)connectivity.
• Focus on ensuring confidentiality, integrity and availability of data and systems.
• Work with ISPs and 3rdparty provisioning vendors on WAN connectivity for stores, warehouses and offices.
• Configure, manage and troubleshoot over 350 store firewalls.
• Manage telecom providers and related expenses by reviewing and approving invoices for voice, data and cellular services for 25 corporate locations.
• Configure, support and troubleshoot a wide range of access points, phone/VoIP systems, PoE devices, IP camera systems and specialized wireless handheld or vehicle-mounted devices for stores and warehouses.
• Responsible for installation and troubleshooting of Windows operating systems and related software.
• Administer vendor access to store network resources.
• Responsible for on-call rotation and escalation policy to provide 24/7 support for business-critical systems and events.
• Create, update and follow documented procedures.
• Maintain internal controls of systems and networks, allow for cross-training and end-user self-service.
• Coordinate with external IT consultants and vendors.

Skills on Resume:

• Network Troubleshooting (Hard Skills)
• Data Security (Hard Skills)
• Vendor Coordination (Soft Skills)
• Firewall Management (Hard Skills)
• Telecom Management (Hard Skills)
• Device Support (Hard Skills)
• Windows Administration (Hard Skills)
• On-Call Support (Soft Skills)

Job Summary: 

• Manage the day-to-day activities of the Director’s office, screen and determine priorities.
• Provide specialised operational coordination and support to the Director and Managers of the unit.
• Supervise administrative and support staff (team of 2 persons).
• Provide procurement, contract administration and secretarial support to the project engineers/designers and managers.
• Authorise expenditures on the annual budget and payment of office-related contracts and services.
• Responsible for the coordination and implementation of the unit’s business practices, workflow, and departmental procedures.
• Ensure that they are in accordance with the unit and corporate objectives.
• Interpret CBC policies and disseminate to staff.
• Ensure that proper internal controls are in place and that corporate policy is applied.
• Act as unit representative with HR, Business Affairs, Legal and Procurement Departments, Building Access/Security Administration and IT for CBC accounts.
• Work with advanced confidential and sensitive information relating to organizational restructuring, budget issues, financial impacts and matters pertaining to labour relations relating to all affiliations.

Skills on Resume:

• Office Management (Soft Skills)
• Operational Coordination (Soft Skills)
• Team Supervision (Soft Skills)
• Administrative Support (Hard Skills)
• Budget Oversight (Hard Skills)
• Workflow Implementation (Hard Skills)
• Policy Compliance (Hard Skills)
• Confidential Handling (Soft Skills)

Job Summary: 

• Manage, maintain, and support Active Directory, group policy, DNS, DHCP, and other network services.
• Maintain, monitor, and update physical and virtual infrastructure, to include compute, storage, and networking aspects, both on-premise and in public cloud.
• Develop project plans for the implementation of infrastructure projects.
• Participate in the completion of current and future infrastructure projects.
• Investigate and recommend new or additional technologies to meet current or anticipated business needs.
• Document configuration and procedures of infrastructure-related items.
• Assist other IT and business teams with projects and incident response.
• Stay up to date on current IT developments and trends, making recommendations.

Skills on Resume:

• Active Directory Management (Hard Skills)
• Infrastructure Maintenance (Hard Skills)
• Project Planning (Hard Skills)
• Cloud Operations (Hard Skills)
• Technology Evaluation (Hard Skills)
• Documentation Skills (Hard Skills)
• Cross-Team Support (Soft Skills)
• IT Trend Awareness (Soft Skills)

Job Summary: 

• Responsible for managing and supporting the company.
• Responsible for working with industry-leading.
• Responsible for virtualization and cloud technologies and focusing on providing and maintaining the highest level of service and end user experience.
• Responsible for Systems installation, configuration, support, administration and documentation.
• Monitor and improve system availability and performance.
• Implement systems and security policies.
• Drive improvement through automation and process simplification.
• Responsible for working with ITIL principles, the Infrastructure Administrator will work with all the Servers and Services.
• Assist with providing a high level of support for all users.

Skills on Resume:

• Systems Administration (Hard Skills)
• Cloud Technologies (Hard Skills)
• Performance Monitoring (Hard Skills)
• Security Implementation (Hard Skills)
• Process Automation (Hard Skills)
• ITIL Practices (Hard Skills)
• User Support (Soft Skills)
• Service Excellence (Soft Skills)

Job Summary: 

• Design, configuration and deployment of network services in accordance with global standards and procedures.
• Manage global enterprise security infrastructure.
• Assist the infrastructure and operations team with technical leadership of the network capability to deliver global infrastructure services.
• Responsible for BAU and project work, including new infrastructure implementations, office upgrades and moves, infrastructure migrations and overall business continuity/improvement projects.
• Design and execute a plan to migrate existing manually created and configured applications and infrastructure to be automated and scalable.
• Identify and act on opportunities to automate and secure existing infrastructure.
• Build and deliver a roadmap for a Continuous Integration and Continuous Deployment(CI/CD) platform to be utilized by Corporate IT partners and beyond.
• Work with the immediate team as well as IT leadership to find what could benefit Iterable.

Skills on Resume:

• Network Deployment (Hard Skills)
• Security Infrastructure (Hard Skills)
• Technical Leadership (Soft Skills)
• Infrastructure Projects (Hard Skills)
• Automation Strategy (Hard Skills)
• CI/CD Development (Hard Skills)
• Scalability Planning (Hard Skills)
• Team Collaboration (Soft Skills)