• Serve as a subject matter expert in the design, deployment, operation, and management of IT infrastructure systems, virtualisation platform and cloud infrastructure.
• Make new recommendations to help define IT infrastructure strategy, processes and architecture.
• Manage the implementation of infrastructure system-related projects in accordance with IT policies and standards.
• Ensure that all IT Infrastructures, operations and security services operate smoothly without interruption and meet service levels.
• Identify, analyse and solve infrastructure-related problems to improve the level of service.
• Perform regular monitoring activities on the infrastructure systems to ensure performance and security-related events are identified and handled.
• Perform regular preventive maintenance of infrastructure systems to ensure optimised performance and minimise security exposure.
• Prepare, implement and monitor the disaster recovery and contingency plans.
• Source, evaluate and procure infrastructure system-related solutions and services.
• Manage vendors to ensure solutions and services are delivered according to plan or contract.

Skills: Infrastructure Management, Virtualization Systems, Cloud Deployment, Disaster Recovery, System Monitoring, Preventive Maintenance, Vendor Management, Security Operations

• Support, configure, maintain and upgrade corporate networks (on-premise, cloud and WAN).
• Identify and resolve connectivity problems between systems.
• Resolve incidents, apply change/service requests and provide network support to customers in Europe.
• Perform regular security and operational monitoring.
• Identify any possible failures of security hardware and systems.
• Monitor the network to ensure optimal performance and identify improvements.
• Assist in the design and implementation of network projects.
• Create and maintain network policies, procedures and other documentation, including network diagrams.

Skills: Network Support, System Configuration, Connectivity Troubleshooting, Security Monitoring, Network Maintenance, Network Optimization, Project Implementation, Documentation Management

• Install and configure security solutions as defined by the IT Infrastructure/IT Security teams.
• Perform monitoring and testing to detect security vulnerabilities, threats and risks.
• Responsible for implementing security policies.
• Install and configure security software and/or tools.
• Maintain hardware, software and firmware currency of all infrastructure-related devices.
• Manage access, including elevated rights.
• Report of security statuses for the aligned region.
• Participate in the IT Security Council.
• Oversee, develop and maintain a secure enterprise-wide IT estate.

Skills: Security Installation, Vulnerability Monitoring, Policy Implementation, Security Configuration, Device Maintenance, Access Management, Security Reporting, IT Governance

• Troubleshoot and resolve issues reported by Lenovo’s monitoring systems and submitted through the ticketing system.
• Perform system administration tasks, including installations, upgrades, configuration, systems monitoring, troubleshooting, and support while innovating to automate as much.
• Perform virtualization, storage, and backup system troubleshooting and support.
• Initiate escalation process working with other teams, partners, and vendors while communicating progress and resolution to clients.
• Assist with end-to-end troubleshooting of applications, operating systems and network infrastructure.
• Maintain and support Lenovo and customer networks, including those within Lenovo’s data centers and connectivity to customer private VMware Cloud Foundation environments.
• Consult with clients to specify system requirements.
• Effectively work through a variety of methods, including email, Microsoft Teams, and telephone.
• Work on and complete client requests for assistance with hosted or managed resources.
• Perform other technical tasks as defined, planned, and approved by leadership.
• Suggest innovative and creative new ideas and ways of improving processes.
• Script, automate and orchestrate system provisioning and maintenance processes using DevOps tools and technologies.
• Cooperate with other employees to create a trusting, honest, and productive work team.

Skills: Issue Troubleshooting, System Administration, Virtualization Support, Escalation Management, Network Maintenance, Client Consultation, Process Automation, Team Collaboration

• Design, implement, configure, and maintain Azure SaaS Cloud Services for hosting internal resources and customer-facing applications.
• Analyze business decisions related to hosting and make recommendations/estimates accordingly.
• Resolve issues and provide technical assistance on the Azure cloud-hosted environment.
• Resolve issues with Windows and Cloud software applications within the Cloud environment.
• Create and maintain Cloud security strategies, policies, procedures, and documentation.
• Configure VMs and Web Applications.
• Optimize Azure build-outs for cost/performance.
• Coordinate and deploy software application releases to UAT and Production.
• Document issue resolutions and changes in cloud or system configurations.
• Escalate issues to Senior Management.

Skills: Azure Cloud Management, SaaS Configuration, Technical Support, Cloud Issue Resolution, Security Policy Management, VM Configuration, Cost Optimization, Release Coordination

• Oversee complete Cloud infrastructure across Maplewave’s 24/7 global organization.
• Design, install, and configure cloud services to support the Maplewave application stack.
• Develop, deploy, and maintain infrastructure as Code templates and a repository.
• Assist in the development of an IT roadmap to support growth and advancements in new clients and future platforms (multi-cloud strategy, etc.).
• Assist in the development and documentation of cloud architecture standards, as well as documentation for RFPs and sales proposals.
• Manage Kubernetes and Docker container deployments and orchestration.
• Collaborate with various departments throughout the company to contribute to Maplewave’s overall business strategy.
• Coordinate with ITS colleagues to troubleshoot technical issues to maintain an exceptional level of service at all times.

Skills: Cloud Management, Service Configuration, Infrastructure Automation, IT Planning, Architecture Documentation, Container Management, Team Collaboration, Issue Resolution

• Administer and maintain the college’s physical and virtual server farms.
• Administer and maintain the college's virtual server, application streaming and virtual desktop infrastructure.
• Administer and maintain the college’s storage area networks.
• Install, administer and maintain the college network switches.
• Administer the college network routing.
• Administer and maintain the college’s enterprise WiFI system.
• Administer the college’s firewall systems and assist with Cyber Security.
• Protect all college data by backing all of it up to the Enterprise Backup System.
• Install and maintain the college’s critical platforms (IE, Corporate email, enterprise identity, printing, etc.).
• Administer and support the Microsoft 365 platform, including but not limited to Exchange Online, Azure AD and SharePoint Online.

Skills:  Server Administration, Virtual Infrastructure, Storage Management, Network Switching, Network Routing, WiFi Administration, Firewall Management, Microsoft 365 Support

• Assess and drive process and technology initiatives for IT Infrastructure.
• Ensure SLA's for support requests are achieved, prioritize and route ticket flow.
• Automate repetitive tasks to drive efficiencies and document for future reference, including scripts, programs, processes and standards.
• Coordinate training and orientation for new technology users and help them become familiar with the equipment and networks.
• Organize support, troubleshooting, and repair for IT equipment and networks.
• Lead Infrastructure initiatives and serve as an escalation point for the enterprise support team.
• Responsible for hosting launch and learn trainings for the Information Technology staff.
• Provide back-up support for other IT team members.
• Analyze issues that impact business operations.
• Resolve customer issues with the highest care and a can-do attitude.
• Serve as the staff's advocate for continuous improvement in technology, process, and efficiency.

Skills: Process Improvement, SLA Management, Task Automation, User Training, IT Support, Infrastructure Leadership, Issue Analysis, Customer Service

• Responsible for IT infrastructure, hardware and software maintenance and support.
• Provide 3rd Level support for IT Support Technicians (Win/Mac/Android/iOS).
• Provide 1st Level support with IT Support Technicians (as Backup Man-Power).
• Responsible for LAN and WLAN administration and support together with Network Engineers.
• Responsible for machine/Mobile device management and automation (i.e., Matrix42, JAMF, Microsoft Intune).
• Responsible for Hyper-V/Windows, Azure and Microsoft Office 365 platform administration.
• Responsible for Microsoft Active Directory Administration, Optimization and Engineering.
• Responsible for Google Cloud Services (G-Suite/Workspaces) provisioning and administration.
• Responsible for Shared Folder/Printers and network-attached storage devices (NAS) administration.
• Responsible for PowerShell/PowerApps automation for complex or repetitive management tasks.
• Responsible for Local Analog/Digital Telephony (VoIP) administration together with 3rd party providers.
• Elaborate on process and support manuals for IT support staff and employees.

Skills: IT Infrastructure Support, Tier 3 Support, LAN/WLAN Administration, Device Management, Platform Administration, Active Directory Management, Cloud Services Support, Process Documentation

• Oversee the health of the network for cloud and on-premise systems.
• Maintain routine patching, updates, backups and security of network systems.
• Stay abreast of regulatory requirements for NIST 800-171 and CMMC.
• Coordinate with Infrastructure and security on helpdesk ticket resolution.
• Provide technical guidance for changes and operations.
• Develop processes to ensure the resiliency of network systems.
• Manage web filtering settings and monitoring of malicious traffic.
• Establish procedures for routine updates, baselines, and operations for network systems.
• Coordinate with contractors to support phone systems.
• Responsible for Fax and eFax solutions.
• Ensure that phone numbers are tracked and e911 updates are current.
• Assist helpdesk personnel in the triage of tickets related to networking.
• Monitor network traffic for anomalies and improvements.

Skills: Network Health Monitoring, System Maintenance, Regulatory Compliance, Ticket Coordination, Technical Guidance, Network Resiliency, Web Filtering, Traffic Monitoring

• Function below in a hybrid On-Premise and Azure Cloud infrastructure.
• Daily monitoring and maintenance of the infrastructure's health and performance.
• Oversee systems risk management and data backups.
• Manage/resolve escalated incident requests from IT.
• Work with the Operations and Infrastructure teams.
• Support and maintain physical and virtual servers.
• Assist in creating and maintaining formal knowledge documentation for the infrastructure department.
• Ensure that all content is consistent, current and accurate.
• Leverage ITIL problem management techniques to identify recurring incidents and provide proactive and reactive solutions to mitigate disruption to services.

Skills: Hybrid Infrastructure Support, System Monitoring, Risk Management, Incident Resolution, Server Maintenance, Team Collaboration, Documentation Management, Problem Management

• Assist in maintaining Infrastructure software license compliance and provide hardware/software inventory reports.
• Manage assigned small and medium-sized projects.
• Provide knowledge transfer to the IT.
• Operation and Infrastructure teams by proactively bringing awareness of new changes, future roadmap initiatives and providing procedural documentation.
• Consistently demonstrate they work well in a team environment, welcome constructive criticism while maintaining a positive and professional demeanor towards colleagues.
• Work with and manage third-party consultants and engineers.
• Stay calm during technology outages and possess the knowledge
• Lead a team to resolution using the resources available to the best of his/she’s ability.
• Support the broadcast-related IT infrastructure, including network switches, routers, and storage.

Skills: License Compliance, Project Management, Knowledge Transfer, Team Collaboration, Vendor Coordination, Outage Management, Leadership Support, Broadcast IT Support

• Provide support for more complex server, host system, and network issues.
• Provide support for core platforms, including Windows Server, SQL, OS/400, VMWare, Cisco, WAN/LAN, network security, VoIP, and storage.
• Collaborate with enterprise IT to establish technical standards.
• Collaborate with enterprise IT to implement robust, reliable, and scalable infrastructure solutions that will advance the IT strategy.
• Collaborate with other Infrastructure Administrators within the Golden Nugget brand.
• Share information and knowledge to help advance IT strategies.
• Apply analytical skills to help resolve complex problems, identify and mitigate risk.
• Provide technical leadership for complex problems.
• Provide training for IT staff to improve overall technical bench strength.
• Analyze system and infrastructure performance and recommend viable solutions.
• Maintain knowledge of industry trends and technologies to help advance IT strategy.
• Apply project management skills to help deliver solutions on time/target/budget.
• Provide helpdesk support to ensure SLA’s are achieved.

Skills: Advanced IT Support, Core Platform Support, Technical Standards, Scalable Infrastructure, Cross-Team Collaboration, Risk Mitigation, Technical Leadership, Performance Analysis

• Provide architectural insight and expertise to scale and enable growth aligned to business objectives.
• Participate and/or lead internal, departmental, and enterprise-wide projects.
• Manage and maintain communications with vendors and third-party solutions providers.
• Resolve technical problems with Local Area Networks (LAN), Wireless Local Area Networks (WLAN), Wide Area Networks (WAN), and other infrastructure systems.
• Provide hardware/software/configuration/administration for server-based infrastructure.
• Orchestrate and automate scripting authoring and management.
• Provide Level 3 expertise to service operations staff escalations.
• Define/manage and administer backup/restoration and recovery of systems/services on-premises and hybrid cloud.
• Perform cybersecurity and data protection custodian duties and tasks (vulnerability management, security incident management, etc.).
• Utilize the ITSM system for incident/problem and change management processes.

Skills: Architectural Insight, Project Leadership, Vendor Management, Network Troubleshooting, Server Administration, Script Automation, Backup Management, Cybersecurity Operations

• Participate, scope and execute infrastructure and network projects utilizing resources across the IT team.
• Provide escalation support for other peripheral equipment such as printers, scanners, copiers and audio-visual systems throughout the facility.
• Author and maintain infrastructure and networking documentation (diagrams, operating procedures, etc.).
• Manage software and licensing.
• Vendor and supply chain management.
• Procure hardware/software licenses.
• Configure, install, modify, deploy, and repair computer hardware and software.
• Participate in the planning, installation and implementation of equipment and software.
• Lead desktop and helpdesk support efforts.
• Make sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.

Skills: Project Execution, Peripheral Support, Documentation Management, License Management, Vendor Coordination, Hardware Procurement, System Deployment, Helpdesk Leadership

• Monitor and respond to alarms to ensure the protection and integrity of the hardware, software, and business systems.
• Oversee the monitoring of batch schedules and the execution of production batch jobs.
• Foster good relationships and processes with internal and external teams to identify and triage operational issues.
• Resolute incidents and job failures using documented procedures and coordination with other support teams.
• Engage vendors and support teams to ensure that incidents are resolved in a timely manner within SLA timeframes.
• Execute scheduled maintenance activities, service requests, security requests and change requests.
• Record, track, and document the incident and problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
• Communicate application problems and issues to key stakeholders, including management, development teams, end-users, and unit leaders.
• Administer software used for enterprise monitoring, job scheduling, report archival and print management.
• Batch job scheduling and setup for report archival, printing, and distribution.
• Ensure critical events are monitored and acted upon, including root cause analysis and problem resolution.

Skills: System Monitoring, Batch Job Management, Incident Resolution, SLA Compliance, Maintenance Execution, Issue Documentation, Stakeholder Communication, Job Scheduling

• Manage Azure and M365 environments to deliver services and tools to enable business objectives.
• Design and deliver a high-performing server environment by working with key stakeholders to deliver impactful services.
• Implement business continuity strategies through backup and maintenance procedures to ensure high availability of systems.
• Verify cloud and server cybersecurity best practices to protect systems, end-users, and critical data.
• Evaluate current IT Infrastructure and processes and develop plans to support future business needs.
• Responsible for Platform Maintenance and updates.
• Review and resolution of Bosch IoT Cloud server failures through the consoles.
• Responsible for installation, platform maintenance and updates.
• Responsible for internal firewall policy reviews and updates.

Skills: Azure Administration, M365 Management, Server Design, Backup Strategies, Cybersecurity Compliance, Infrastructure Evaluation, Platform Maintenance, Firewall Management

• Monitor and analyze network traffic, Intrusion Prevention Systems (IDS), security events, and logs.
• Prioritize and differentiate between potential intrusion attempts and false positives.
• Create and track security investigations to resolution.
• Compose security alert notifications and other communications.
• Advise incident responders on the steps to take to investigate and resolve computer security incidents.
• Stay up to date with current vulnerabilities, attacks, and countermeasures.
• Design, implement and support network solutions and/or improve the efficiency of current networks.
• Install, configure and support network equipment including firewalls, routers, switches, servers, storage and archives.
• Maximize network performance through ongoing monitoring and troubleshooting.
• Update network equipment to the latest firmware releases.
• Assist other Engineers with supporting the Infrastructure.

Skills: Network Monitoring, Threat Analysis, Security Investigation, Incident Response, Vulnerability Awareness, Network Design, Equipment Configuration, Performance Optimization

• Participate in all aspects of the infrastructure operations, network communication (LAN, WAN, etc.), Data Center, Store hardware/ software, email and backup/recovery.
• Participate in strategic technology initiatives to build and maintain key elements of the company’s enterprise infrastructure, including but not limited to 24x7 data center infrastructure management and strategy, Active Directory integration, software-defined internetworking, and innovative end-user computing solutions.
• Implement and manage tactical and packaged applications such as Microsoft Windows/Active Directory, various UNIX and Linux systems, wired and wireless networking, voice over IP, mobile devices and management and other common off-the-shelf systems.
• Manage and maintain tools to automate operational processes.
• Install, configure and administer network and system hardware and software in accordance with accepted industry best practices and security standards.structure Administrator Responsibilities.
• Deploy and review new telecommunications components and services to ensure they meet client expectations.
• Analyze and resolve issues related to facilities bandwidth requirements, capacity planning, and analyze system interdependencies.
• Develop and implement strategies to identify future client and technology bandwidth and capacity needs.

Skills: Infrastructure Operations, Network Management, Data Center Strategy, System Administration, Process Automation, Hardware Configuration, Capacity Planning, Client Support

• Support and administer the Networking infrastructure (LAN, WAN, and WLAN).
• Support and administer the VPN Infrastructure.
• Support and administer the Gateway/Firewall Infrastructure.
• Support and administer the monitoring solution for the above technologies.
• Perform maintenance and on the above systems.
• Automate lower-level tasks through scripting.
• Responsible for the corporate helpdesk, systems, networks and security of Grocery Outlet.
• Focus on the network infrastructure for the stores.
• Act as 2nd-level support for stores needing assistance with PC and networking-related issues.

Skills: Network Administration, VPN Support, Firewall Management, System Monitoring, Maintenance Tasks, Task Automation, Helpdesk Support, Store Network Support

• Must have experience in Azure.
• Strong troubleshooting and problem-solving skills.
• Must have Microsoft 365 experience.
• Experience administering and configuring the enterprise Monitoring service.
• Must have Microsoft Exchange administration.
• Windows Server administration and architecture abilities.
• Microsoft Active Directory Architecture and Administration Skills.
• Scripting language skills for automation.
• Storage administration and architecture abilities.
• Must have backup and recovery experience.
• Experience using and configuring Data Center Monitoring applications.
• Enterprise Operations Management skills.
• Ability to manage timelines and meet tight deadlines.
• Detail-oriented with excellent oral and written communication skills.

Qualifications: BS in Information Technology with 6 years of Experience

• Experience in an Information Technology-focused role.
• Experience in a CMDB or Asset Management-focused role.
• Solid understanding of Configuration Management practices and principles.
• Understanding and background in CMDB, ServiceNow Discovery and Service Mapping.
• Demonstrated experience creating/maintaining technical documentation.
• Understanding of IT infrastructure.
• Understanding and background in ServiceNow Service Mapping and how it should populate the CMDB.
• Strong organizational skills and ability to prioritize tasks independently.
• Experience working in a team-oriented, collaborative environment with good interpersonal skills.
• Resourceful, takes the initiative to accomplish goals and objectives.
• Must have ServiceNow certification.
• Understanding of the ServiceNow CSDM 3.0 or higher model.
• Must have ITIL foundations or higher certification.
• Understanding of application architecture.

Qualifications: BS in Computer Science with 5 years of Experience

• Significant experience as a systems administrator.
• Significant experience with Microsoft Windows network environments, including Microsoft Active Directory.
• Significant experience with virtualization technology.
• Experience with Dell, IBM, Cisco and/or HP server hardware.
• Able to speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience.
• Demonstrated ability to write concise, logical, grammatically correct documentation.
• Excellent analytical and problem-solving skills.
• Excellent customer service orientation.
• Attentive to detail, as demonstrated by regularly verifying all work thoroughly to ensure accuracy.
• Self-motivated with the ability to manage projects to completion.
• Excellent collaborative skills, applied successfully within the team as well as with other areas.
• Ability to work outside of normal business hours (evenings, weekends, etc.).
• Experience sufficient to successfully perform the principal duties of the job.

Qualifications: BA in Management Information Systems with 7 years of Experience

• Related experience and/or training, or an equivalent combination of education and experience.
• Experience with designing, deploying, managing, and configuring on-premise server solutions and SaaS.
• Experience in engineering and administration of Red Hat and Windows OS.
• Knowledge of Cisco IOS, NX-OS, Palo Alto, F5, Meraki, or VMware ESX.
• Experience with Ansible and WinRM is recommended.
• Experience with languages such as Python or PowerShell.
• Experience with Service Now, Red Hat Satellite, Microsoft Endpoint Manager, Microsoft System Center Configuration Manager, SolarWinds, Zabbix, or Zscaler.
• Must have a passion for Information Technology and have strong customer service skills.
• Must possess strong analytical and problem-solving skills.

Qualifications: BS in Network Engineering with 6 years of Experience

• Experience in IT Technical Support, working to SLAs.
• Experience Virtualisation, including VMware vSphere/vCenter administration.
• Experience Cloud, either operation of on-prem cloud or use of public cloud.
• Experience with Microsoft Windows, Linux administration.
• Able to edit web pages (HTML).
• Basic data analysis, for example, using Excel.
• Knowledge of a programming or scripting language.
• Good communication skills (telephone and written).
• Ability to work with others within and across teams.
• Initiative to improve service.
• Motivation to improve and develop their skills.
• Able to mentor less experienced staff.
• Able to capture users' requirements and communicate them to the cloud automation engineers.
• Capable of running small projects.

Qualifications: BS in Cybersecurity with 5 years of Experience

• Advanced Experience with VMWare or equivalent technologies.
• Advanced experience with NAS and SAN storage systems, and experience working with CIFS, NFS, iSCSI, and FC (Netapp).
• Advanced experience in virtual machine and storage optimization to maximize resources and improve the performance of the infrastructure environment.
• Experience with automation/orchestration tools like Ansible and Terraform to expedite deployment and system configuration.
• Experience with multiple scripting languages (PowerShell, Python).
• Experience using Agile methodologies in an infrastructure environment.
• Knowledge of Atlassian products Jira and Confluence.
• Knowledge of MFA and Authentication systems.
• Experience in Cloud environments.
• Working knowledge of Radius and SAML (Okta).
• Must have experience with Mulesoft.

Qualifications: BA in Information Systems Management with 8 years of Experience

• Experience in a Pharmaceutical Manufacturing Environment and understanding cGMP regulations.
• Proficient at installation and management of Windows and Linux operating systems.
• Proficient at Active Directory domain management, including Group Policy, DNS, and  DHCP.
• Proficient at using VMware/vSphere/ESXi for Server Management.
• Proficient at implementing server monitoring (OpManager), maintenance, and security controls.
• In-depth understanding of IP Networking.
• Experience using Microsoft SCCM for Software and Patch Deployment.
• Experience supporting Office 365/Azure AD.
• Experience supporting databases, Oracle, or MSSQL.
• Experience supporting a Citrix Environment.
• Excellent organization and problem-solving skills.
• Interest in developing new skills and acquiring knowledge.
• Excellent written and verbal communication skills, including technical writing skills.
• Adaptable and a multi-tasker.
• Experience in remote troubleshooting.

Qualifications: BS in Computer Engineering with 6 years of Experience

• JBoss administration experience, including JBoss AS7 administration experience.
• Must have expertise in installing, configuring and monitoring JBoss AS7 standalone as well as domain setup.
• Ability to configure and monitor HornetQ cluster within JBoss AS7 server.
• Must have sound hands-on experience of installing and configuring the Apache server with JBoss AS7.
• Must have sound Linux system administration experience, including setting up DEV, QA and PROD environments and setting up their backups/restore mechanism.
• Should be good at writing shell scripts to automate certain tasks.
• Amazon AWS cloud computing infrastructure setup/administration experience of a PROD system using AWS technologies like EC2, S3, EBS, RDS, etc.
• Hands-on experience with system and/or application monitoring tools.
• Ability to install, configure and monitor Asterisk PBX server.
• Ability to configure and run test cases using testing tools like JMeter/Selenium.
• Ability to write and run Ant build scripts for building as well as deploying artifacts.

Qualifications: BS in Systems Administration with 5 years of Experience

• Experience in a technology-related field, preferably providing direct customer support.
• Great customer service skills.
• Ability to work both independently and in a team environment.
• Ability to analyze and intelligently troubleshoot issues.
• Ability to learn quickly and adapt to new technologies and processes.
• Must have Windows Server experience.
• Must have Unix/Linux Server experience.
• Understanding of network fundamentals.
• Cisco, network and server monitoring experience.
• Able to help design, implement, troubleshoot, analyze, and maintain the IT Infrastructure, including network connectivity and utilization, server administration, performance tuning, backup and restore and more.

Qualifications: BA in Technology Management with 4 years of Experience

• Advanced knowledge and proven experience in the deployment, support and management of Apple OSX operating systems and Apple products.
• Experience in the design and support of Mobile Device Management Platforms (VMWare Workspace One or similar).
• Operational knowledge in the design and troubleshooting of Cisco networking systems and software covering both LANs and WANs.
• Ability to design, troubleshoot and monitor PowerShell scripts and other scripting platforms.
• Data structure, integration and migration experience.
• Knowledge and experience with VMWare virtualisation and Hyper-Converged technologies, including networking and storage.
• Must have Networking and Security qualifications (CCNA, CCNP, PCNSE, VCP).
• Experience in securing information from outside and inside the borders of the corporate network, utilising Next Generation Firewall content filtering.
• Must hold or be willing to obtain a current Employee Working with Children Check.

Qualifications: BS in Cloud Computing with 7 years of Experience

• Experience as an IT systems and network administrator, or similar role.
• Experience in administering Cisco Meraki software/services, Cisco Meraki hardware (MS250, MX450, MX64W, MR56, MR86 devices).
• Experience with the in-depth Windows Server operating system.
• Linux operating system experience.
• Experience in diagnosing, troubleshooting, and resolving server hardware, software, or other network and system problems, and replacing defective components.
• Experience in managing Windows System Role, Internal and External DNS, DHCP, NFS, DFS, AD Group Policies, Certificate Services and PKI (Public Key Infrastructure).
• Working experience in O365 administration/account management, managing switches, routers, firewalls, monitoring tools and technology tools.
• Experience in provisioning IaaS in cloud environments (Azure, AWS, Google) and infrastructure backup techniques (on-site/off-site/hybrid).
• Proficient knowledge of PowerShell scripting, used in production for automation.
• Previous experience applying network and system security through processes, access controls, backups, and firewalls.
• Previous experience in supporting LANs, WANs, network segments, Internet, and intranet systems.
• Previous experience in implementing/configuring multi-factor authentication and authorization services.
• Must have experience with OKTA.

Qualifications: BS in Cybersecurity with 8 years of Experience

• Related work experience and progressive experience in IT Infrastructure.
• Proven analytical, problem-solving, and mathematical skills.
• Knowledge and experience in Cisco Unified Computing System infrastructure using VMWare.
• Knowledge and experience in Networking, including WAN, firewalls, Enterprise switching/routing/wireless, branch office, VPN, and load balancers.
• Knowledge and experience in Storage Area Network (SAN), including Fiber, ISCSI.
• Knowledge and experience in Microsoft Server, Active Directory, SQL Server database and messaging.
• Knowledge and experience in Cloud technologies such as Office 365, Azure, Amazon Web Services, or similar.
• Knowledge and experience in Citrix virtual applications and desktop management.
• Knowledge and experience in Information Security (SIEM, IPS/IDS, Nessus, etc.).
• Able to design and implement best practices.
• Ability to support daily operations to monitor, report, and troubleshoot for capacity and performance.
• Ability to troubleshoot issues in a complex mission-critical environment.
• Technical knowledge of scripting languages for operational and technical support.
• Passion to work in a team-oriented, collaborative environment.
• Strong desire to grow and expand knowledge base.
• Pro-active and have initiative and ability to reach out to ensure tasks and deliverables are met and risk and mitigation strategies are uncovered.

Qualifications: BA in Management Information Systems with 7 years of Experience

• Experience in a senior infrastructure administrator role.
• Experience working on IT projects in fast-paced and innovation-driven environments.
• Experience designing, deploying, and maintaining services.
• Cloud Computing and Microsoft 365/Azure AD knowledge and implementation experience.
• Knowledge and experience in Windows/Linux OS Server deployment and administration.
• Multiple hypervisor experience (Hyper-V, VMware).
• Knowledge and experience in MS Exchange, Terminal Services, SQL Server, and SharePoint administration.
• Experience in configuring and maintaining enterprise Backup systems.
• Able to develop and testing of Disaster Recovery Plans and Firewall and Network Security expertise.
• Experience deploying and maintaining Cisco Networking, VLAN, Wireless, WAN, and VPN.
• Demonstrated service orientation and strong interpersonal and communication skills, both written and verbal, in English.
• Self-directed and motivated, with the ability to prioritize and adapt to shifting priorities.
• Ability to plan, implement and document new processes.
• Flexible availability for after-hours service.

Qualifications: BS in Network Administration with 8 years of Experience

• Experience administering enterprise IP networks in mission-critical, 24x7 production environments.
• Related experience in infrastructure/network environments and designing, planning, documenting and implementing LANs and WANs using the latest technology.
• Good knowledge and experience of Cisco, Palo Alto, Juniper, Arista and F5 LTM/GTM, including solution and troubleshooting.
• Good knowledge and experience of VxLan, CE/PE and IPSEC.
• Good knowledge of Log collection and Analytics tools (Splunk).
• Good knowledge of the TLS protocol, including mutual authentication and certificate management.
• Knowledge in leading CDN providers, such as Cloudflare.
• Significant experience in Microsoft systems management.
• Knowledge of Linux, Red Hat and Windows-based server environments.
• Python and/or Bash scripting proficiency.
• Good knowledge of problems/incident/change management (ITIL method).
• Advanced process orientation and exhibited planning, organizational and problem-solving skills.

Qualifications: BS in Information Technology with 7 years of Experience

• Advanced understanding of TCP/IP network protocols, including common application protocols.
• Experience in high-availability networks in load-balanced, n-tier application environments.
• Experience leading complex global projects from development through implementation.
• Demonstrated ability to solve complex systems and network environment issues.
• Ability to understand systems from all levels, from the "big picture" enterprise-level view to the low-level technical view.
• Ability to write technical design and build documentation for all aspects of a technical infrastructure.
• Ability to represent technical and business issues and solutions to multiple levels internally and externally to support strategic organizational plans.
• Demonstrate ability to work in a complex organization to determine business and customer needs, providing the best solution to meet those needs.
• Excellent analytical skills, with experience rationalizing large, disparate datasets into concrete observations/recommendations, and formalizing into new network solutions.
• Fluent in French and English.

Qualifications: BS in Systems Engineering with 10 years of Experience

• MCSE, MCSA, or MS Windows Server Hybrid Administrator Associate certificate.
• Must have VCA, VCP, ITIL, or any Certification in Azure/Office 365.
• Ability to learn easily, be flexible and work simultaneously with many customers (various technologies).
• Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
• Knowledge of the following tools or platforms, including Control-M, Nagios, VM Openview, Intermapper, SOTI, AirWatch, Bigfix, LDAP, AD, Windows, UNIX, Cisco, and ServiceNow.
• Able to develop and interpret technical documentation for training and end-user procedures.
• Demonstrated knowledge of mission-critical technology infrastructure (supported platforms, operating systems, middleware and network components) and common processes utilized for each.
• Experience with change management processes and tools as well as change and problem management practices.
• Highly self-motivated and directed.
• Able to absorb new ideas and concepts quickly.
• Good analytical and problem-solving abilities.
• Ability to conduct research into software development and delivery concepts and technical application issues.
• Ability to present ideas in business-friendly and user-friendly language.
• Strong customer service orientation.
• Excellent written, oral, interpersonal, and presentational skills.
• Experience working in a team-oriented, collaborative environment.

Qualifications: BA in Technology Management with 6 years of Experience

• Highly capable of troubleshooting, analyzing and diagnosing issues.
• Must have Network Routing experience.
• Proficiency in LAN Switching.
• Must have Firewall experience.
• Must have experience with VoIP.
• Solid understanding of Networking.
• Proficiency with network protocols, software and hardware involved in LAN/WAN operations.
• Previous experience in production environments and being on-call.

Qualifications: BS in Cloud Computing with 4 years of Experience

• Experience as an Infrastructure Administrator in an enterprise, or progressive experience leading up to the role.
• Experience and knowledge in the corporate Wintel environment, integrating and implementing solutions utilizing virtualization, storage, network and other utilities to support the Infrastructure.
• In-depth knowledge of enterprise networks, such as network protocols, VLANs, access control, security, and routing.
• Ability to identify and communicate effectively, both in oral and written format, within the IT department, and with other business stakeholders and non-technical people.
• Ability to prioritize and effectively manage time in a dynamic IT environment in accordance with company and department objectives.
• Manage and prioritize multiple tasks.
• Excellent interpersonal skills to work with various levels of technical and managerial staff members.
• Self-motivated, constructive and positive attitude.
• Strong analytical and problem-solving skills.
• Ability to present data in a consistent and clear manner.

Qualifications: BS in Computer Engineering with 5 years of Experience

• Experience working in comparable positions.
• Must have IT Certifications.
• Knowledge of automating infrastructure delivery and configuration using tools such as Terraform, Chef, Puppet, and Ansible.
• Knowledge of PowerShell, Python scripting.
• Understanding of Kubernetes/Docker.
• Understanding VMware virtualization technologies, including vSphere and NSX-T.
• Understanding of SAN and storage concepts, including zoning, performance monitoring and tuning.
• Understanding of PaloAlto firewalls, including device management and security policy implementation and management.
• Understanding of cloud computing technologies (Microsoft Azure/AWS), business drivers, and emerging computing trends.
• Knowledge and understanding of Microsoft Azure PaaS features and Azure IaaS (VMs, VNET, NSG Rules, VPN Gateways, etc.).
• Must have superior customer service skills.
• Excellent verbal and written communication skills.
• Working knowledge of Information Technology Infrastructure Library (ITIL) processes and change management procedures and roles.

Qualifications: BS in Computer Science with 6 years of Experience

• Knowledge in system infrastructure (Windows Servers, AD, GPO, Exchange, VMware, etc.).
• Knowledge of ITIL, PowerShell, Linux and network.
• Good writing and interpersonal skills.
• Able to team player.
• Able to work independently on specific tasks.
• Able to work in an international environment.
• Professional experience with the configuration, deployment, and operation and maintenance of fiber-channel and Ethernet technologies.
• Experience in managing Virtual Servers and Desktops.
• Experience with Storage Area Networks and Backup administration.
• Must hold an IAT III 8570.01 baseline certification.
• Must have and/or CISSP, CASP, CISA, CCNP, GCE, GCIH, CCSP Certificate.

Qualifications: BA in Information Systems with 5 years of Experience