INFRASTRUCTURE ADMINISTRATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Reviewed under Editorial Standards by Lam Nguyen

Published: Sep 03, 2025 - The Infrastructure Administrator has experience working in enterprise environments, managing both on-premises and Azure-based deployments. This role requires a strong understanding of cloud platforms, including IAAS, PAAS, and SAAS, as well as hands-on skills in Windows/UNIX system administration, network systems hardware/software, and cloud monitoring solutions. The administrator also brings expertise in Windows Servers and software support to ensure seamless and secure infrastructure operations.

Essential Hard and Soft Skills for a Standout Infrastructure Administrator Resume
  • Infrastructure Management
  • Server Administration
  • Network Troubleshooting
  • System Monitoring
  • Active Directory
  • Cloud Technologies
  • Backup Management
  • Security Implementation
  • Firewall Management
  • Performance Tuning
  • Project Collaboration
  • Team Collaboration
  • Stakeholder Communication
  • Technical Leadership
  • On-Call Support
  • User Support
  • Compliance Leadership
  • Vendor Coordination
  • Help Desk Support
  • Service Excellence

Summary of Infrastructure Administrator Knowledge and Qualifications on Resume

1. BS in Information Technology with 4 years of Experience

  • Experience in the field or in a related area.
  • Ability to maintain multi-tier architectures, load balancers, web servers, application servers, databases, storage, and networking.
  • Ability to maintain Cisco and Meraki firewalls, routing, switching, and SD-WAN.
  • Ability to maintain network systems between Azure, AWS, and on-prem data centers.
  • Familiarity with Microsoft 365 services.
  • Familiarity with Azure administration.
  • Strong customer service orientation.
  • Ability to deploy and maintain monitoring and alerts within the environment that are informative and actionable.
  • Good understanding of the organization’s goals and objectives.

2. BS in Computer Science with 3 years of Experience

  • Strong interpersonal, written, and oral communication skills.
  • Able to conduct research into issues and products.
  • Ability to prioritize and execute tasks in a rapidly evolving environment and make sound decisions in pressure situations.
  • Ability to present ideas in a user-friendly language.
  • Highly self-motivated and directed.
  • Able to pay keen attention to detail.
  • Proven analytical and problem-solving abilities.
  • Experience working in a team-oriented, collaborative environment.
  • Experience with an omni-channel retail environment.

3. BA in Management Information Systems with 4 years of Experience

  • Experience working with Cloud Services and server administration.
  • Experience with Windows Server, Azure, and Office 365 Administration.
  • Excellent verbal and written communication skills.
  • Capable of resolving complex problems with creative solutions and exercising independent judgment in developing systems.
  • Ability to perform work unsupervised.
  • Experience with MS SQL Server, MS Power Platform, and SAP.
  • Must have IT-related certifications.
  • Must be able to work on-site in Alvin, TX on a regular basis.

4. BS in Cybersecurity with 5 years of Experience

  • Excellent written, oral, and interpersonal communication skills.
  • Proven analytical and creative problem-solving abilities.
  • Able to prioritize and execute tasks in a high-pressure environment.
  • Strong customer service orientation.
  • Ability to work in a team-oriented, collaborative environment.
  • Excellent organization skills.
  • Available to work in a 24-hour, 7-day-a-week environment.
  • Experience with Windows Server, VMware, SQL, Active Directory and Virtual Computing.
  • Able to know network fundamentals.
  • Experience in a System Engineer-type role, or similar roles, or any combination of education and experience, which would provide an equivalent background with demonstrated technical experience.
  • Must have or be able to obtain a Mississippi Gaming permit.
  • Must possess basic mathematical skills to include the ability to add, subtract, multiply and divide, specific to position responsibilities.

5. BA in Business Administration with 4 years of Experience

  • Experience as a Unix/Linux Systems Administrator or equivalent combination of education and/or experience.
  • Experience with Linux (Red Hat, Ubuntu, CentOS, etc.).
  • Experience with automation or script creation.
  • Knowledge of Windows Operating Systems.
  • Ability to troubleshoot and resolve issues with server hardware, operating systems, and software.
  • Ability to effectively document all technical designs and solutions.
  • Experience working in a Google Cloud environment.
  • Experience infrastructure as Code (IAC) using Terraform.
  • Kubernetes and automation of containerized apps.
  • Experience with Git and CI/CD practices.
  • Experience working in a scientific environment.
  • Experience with Windows Systems Administration.

6. BS in Network Engineering with 5 years of Experience

  • Ability to identify, troubleshoot and resolve typical issues found in Active Directory Domain environments.
  • Responsible for day-to-day maintenance, including backup verification, patching deployment and scheduling, data-center UPS maintenance, hardware replacement and upgrade, software and hardware warranty monitoring.
  • Able to work closely with the IT team to provide end-user support and issue resolution as an escalation from the Service Desk.
  • Able to assign work and/or project tasks, fulfilling general system administration.
  • Able to create and maintain documentation for processes and procedures.
  • Able to participate in an on-call after-hours rotation for user support.
  • Experience as a lead service desk technician, service desk technician, or Associate Systems Administration Role in any small to medium-sized businesses.
  • Highly self-motivated and directed, logical and efficient with strong problem-solving skills.
  • Ability to thrive in a rapidly changing environment under minimal supervision.
  • Understanding of the ITIL framework.
  • Demonstrated knowledge and experience deploying small business wired and wireless communication networks, with an understanding of Category 5/6 and optical cabling standards.
  • Comfortable accessing the CLI of industry-standard network equipment like Cisco or HP switches, firewalls, appliances, routers, etc.
  • Well-developed interpersonal skills.
  • Must be tactful, mature, flexible and customer service oriented.

7. BS in Computer Engineering with 3 years of Experience

  • Demonstrated knowledge and experience in incident resolution and request fulfillment ticketing systems.
  • Basic understanding of IP and IP subnetting standards.
  • Working knowledge of DHCP, DNS, GPO and related services in Microsoft Active Directory enterprise environments.
  • Expert-level skillset with troubleshooting and configuring devices using the Windows operating system.
  • Good understanding of desktop security best practices, such as least privileged security.
  • Basic understanding of RAID configurations, Solid State drives, SATA and SAS connectivity mediums.
  • Understanding of virtualization technologies and the capability to troubleshoot and identify issues between the host and guest virtual machines.
  • Must ability to maintain confidentiality with sensitive internal and external information.
  • Excellent communication skills, verbal and written, as well as receptive listening skills.
  • Ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.
  • Must have Technical Vendor Certifications.

8. BA in Information Systems Management with 4 years of Experience

  • Experience in an information technology role.
  • Experience in management, deployment and support of IT infrastructure network, server, or end-user computing environments.
  • Knowledge of CATSA's mandate and priorities, as well as an awareness of relevant legislation impacting CATSA.
  • Knowledge of data security and disaster recovery systems and procedures.
  • Knowledge and understanding of IT infrastructure administration in a secure environment.
  • Experience with the integration of new technology into an existing IT infrastructure.
  • Ability to troubleshoot, think creatively and problem-solve.
  • Ability to plan and organize, work under tight timelines.
  • Ability to communicate effectively orally and in writing.

9. BS in Software Engineering with 3 years of Experience

  • Ability to explain technical matters in a clear and concise language.
  • Ability to work in a team environment.
  • Able to demonstrate professionalism, tact and maturity.
  • Knowledge of a range of network, server, or end-user computing systems, protocols and applications.
  • Knowledge of systems security protocol, policies and procedures.
  • Knowledge of current technological developments/trends in the area of expertise.
  • Experience in a client service role.
  • Experience conducting research and trends analysis of new technologies specific to IT infrastructure network, server, or end-user computing environments.

10. BA in Telecommunications with 7 years of Experience

  • Experience in a VMware support position.
  • Demonstrated experience provisioning, configuring and maintaining VMware Cloud Foundation services.
  • Comprehensive hands-on experience with virtual technologies to include VMWare ESX/ESXi, vSphere, VMotion, VCenter, DRS, HA, SRM, NSX,vSAN, VROps.
  • Able to provide VMware administration support and management.
  • Experience in troubleshooting and tuning VMware ESXi hosts/servers.
  • Able to provide Veeam/Cohesity administration support and management.
  • Experience with Remote Monitoring and Management, vROPs, vCenter, HW monitoring, Nagios.
  • Network knowledge and troubleshooting of TCP/IP networks.
  • Familiar with VMWARE virtual networking, NSX-T, or NSX-V.
  • NetApp ONTAP Storage management skills.
  • Advanced knowledge and experience with scripting languages like Bash and PowerShell.
  • Must have VMware VCAP certifications.

11. BS in Cloud Computing with 5 years of Experience

  • Experience working in Enterprise environments.
  • Hands-on experience with on-prem and Azure-based deployments within an enterprise environment.
  • Experience with other cloud platforms.
  • Good working knowledge of IAAS, PAAS and SAAS.
  • Windows/UNIX system Administration experience.
  • Experience with network Systems hardware/software.
  • Experience in software support.
  • Experience with Cloud monitoring solutions.
  • Experience with Windows Servers.
Editorial Process

Lamwork content is developed through structured review of publicly available job postings and documented hiring trends.

Editorial operations are managed by Thanh Huyen, Managing Editor, with research direction and final oversight by Lam Nguyen, Founder & Editorial Lead. Content is periodically reviewed to reflect observable labor market changes.

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