Job Summary: 

• Review and create scripts for SQL and Oracle DB, and gather necessary data/examples to diagnose the problem
• Open and manage vendor support requests
• Develop or determine problem resolution
• Test resolution on the development system
• Obtain operational approval of test results and implementation plan
• Follow Citi IT change implementation requirements
• Participate in required conference calls for severity 1/2 issues
• Ensure prompt resolution and SLA compliance
• Implement minor system enhancement requests
• Assess deliverables, identify critical paths, and dependencies
• Estimate time and cost requirements
• Establish development plan, schedule, and risk/contingency plans
• Test any system changes in the development environment before implementation
• Coordinate the scheduling and implementation of the requested solution
• Communicate the request status to the internal Citi customers
• Document timely status updates on assigned trouble tickets and maintenance requests

Skills on Resume: 

• SQL Scripts (Hard Skills)
• Oracle Database (Hard Skills)
• Problem Resolution (Hard Skills)
• System Testing (Hard Skills)
• Change Management (Hard Skills)
• SLA Compliance (Hard Skills)
• Implementation Coordination (Soft Skills)
• Status Communication (Soft Skills)

Job Summary: 

• Executes the architectural vision for all IT systems through major, complex IT architecture projects
• Ensures that architecture conforms to enterprise blueprints.
• Develops technology road maps while keeping up-to-date with emerging technologies, and recommends business directions based on these technologies.
• Provides technical leadership and is responsible for developing components of, or the overall systems design.
• Translates complex business problems into sound technical solutions.
• Applies hardware engineering and software design theories and principles in researching, designing, and developing product hardware and software interfaces.
• Provides integrated systems planning and recommends innovative technologies that will enhance the current system.
• Recommends appropriate desktop, computer platform, and communication links required to support IT goals and strategy.
• Exhibits good knowledge of how one's own specialism contributes to the business and a good understanding of competitors' products and services.
• Acts as an advisor or mentor to junior team members.
• Impacts the architecture function by influencing decisions through advice, counsel, or facilitating services.
• Guides, influences and persuades others with developed communication and diplomacy skills.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills on Resume: 

• Architectural Design (Hard Skills)
• Technology Roadmap (Hard Skills)
• Technical Leadership (Soft Skills)
• Systems Planning (Hard Skills)
• Problem Translation (Hard Skills)
• Risk Assessment (Hard Skills)
• Mentoring Skills (Soft Skills)
• Decision Influence (Soft Skills)

Job Summary: 

• Effectively manage infrastructure projects for client-facing application requirements (servers/network/firewall/storage/IO/redundancy and compliance).
• Coordinate build activities around servers, networking and appliances (HP/Dell, TIBCO/Kafka, Oracle, and SQL Server).
• Display strong working relationships with technology teams, project management teams and architects/engineers and infrastructure administrators.
• Managing infrastructure build for business-critical applications.
• Champions infrastructure transformations, such as non-strategic migrations and Cloud adoption
• Engage with vendors and various internal stakeholders to review business requirements and provide enterprise solutions.
• Perform due diligence of infrastructure requirements and provide architecture/technology solutions that are strategic and futuristic.
• Implement industry best practices and always use production stability and availability as guidelines while offering solutions.
• Effectively manage day-to-day tasks/activities in coordination with a team of dev leads to meet the deliverables and schedule of a data solution component within a larger application project.
• Lend support to various application teams by organizing infrastructure-related scope of work and planning to meet tight deadlines.
• Support development community, including documenting systems, database and middleware design as well as infrastructure requests, contributing to the delivery and Go Live of application components.
• Partner with other infra leads across business departments and the wider Citi technology groups to drive quality across the application onboarding and production stability initiatives.

Skills on Resume: 

• Infrastructure Management (Hard Skills)
• Server Networking (Hard Skills)
• Vendor Engagement (Soft Skills)
• Cloud Adoption (Hard Skills)
• Requirement Analysis (Hard Skills)
• Best Practices (Hard Skills)
• Team Coordination (Soft Skills)
• Production Stability (Hard Skills)