INFRASTRUCTURE TECHNICAL ANALYST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: Sep 22, 2025 - The Infrastructure Technical Analyst manages and supports application infrastructure across global enterprise environments. This role requires expertise in web technologies (JVM, Tomcat, Spring Boot), UNIX/Linux systems, automation, containerization, and production change management. The analyst also ensures smooth code releases, improves operational processes, and communicates technical concepts effectively to non-technical audiences.
Essential Hard and Soft Skills for a Standout Infrastructure Technical Analyst Resume
- SQL Scripts
- Oracle Database
- System Testing
- Change Management
- Risk Assessment
- Architectural Design
- Infrastructure Management
- Cloud Adoption
- Requirement Analysis
- Server Networking
- Problem Resolution
- SLA Compliance
- Implementation Coordination
- Status Communication
- Technical Leadership
- Mentoring Skills
- Decision Influence
- Vendor Engagement
- Team Coordination
- Production Stability
Summary of Infrastructure Technical Analyst Knowledge and Qualifications on Resume
1. BS in Information Technology with 6 years of Experience
- Experience in the infrastructure space
- Broad tech experience across Infrastructure (Networks, Data Centre, Security, etc.)
- Experience in ITIL Methodology
- Knowledge of retail business processes within the Cosmetic/Beauty industry
- Working knowledge of Windows server OS, VMware, SNOW, Meraki, M365, and AD
- Knowledge of storage concepts and LAN/WAN/SAN
- Excellent track record in IT support
- Strong analytical mindset with demonstrated experience drawing insights and recommendations efficiently.
- Excellent interpersonal skills, as well as the ability to communicate professionally
- Ability to work with virtual and in-person teams, and work under pressure or to a deadline
- Effective written and verbal communication skills
2. BS in Computer Science with 9 years of Experience
- SCRUM master Experience
- Experience in managing agile projects using Jira boards.
- Experience in setting up mission teams and iterative delivery processes.
- Experience in delivering complex, large-scale projects with Global reach.
- Experience in navigating complex organisations.
- Experienced in understanding/digesting complex technologies and issues rapidly and efficiently.
- Experience in directing cross-functional technical teams.
- Experience in delivering IaaC
- Good understanding of Agile Methodologies.
- Stakeholder management skills with emphasis on communicating with senior managers and stakeholders at the ExCo level.
- Be able to clearly convey complex technical issues to non-technical stakeholders.
3. BS in Network Engineering with 8 years of Experience
- Experience in applying and Infrastructure Technologies with a proven track record of operational process change and improvement
- Experience in a Financial Services or large complex and/or global environment
- Experience in installation, configuration, and administration of web servers and application servers.
- Experience in code release and environment management.
- Hands-on experience in supporting global application environments.
- Automation experience using scripts and tools.
- Experience in the management of application infrastructure implementation.
- Experience in web technologies such as JVM, Oracle/Apache Web servers, application servers such as Tomcat, Jetty, Spring Boot, etc.
- UNIX/Linux experience for setting up application environments.
- Understanding of production change management processes.
- Ability to communicate technical concepts to a non-technical audience
- Ability to support Web technology admin for enterprise applications.
- Ability to containerize application management and micro services.
4. BA in Management Information Systems with 9 years of Experience
- Experience in navigating complex organisations
- Experience of working using the Agile methodology
- Experienced in mapping, analysing, and clearly documenting business and technical processes.
- Experienced in holding outcome-based technical meetings with engineering teams.
- Extensive experience in IT, with strong experience in a second/ third line support role in a medium to large company
- Solid understanding of DevOps in a cloud environment.
- Good technical IT Infrastructure knowledge
- Strong research and problem-solving skills with a desire to analyse issues and produce solutions
- Strong communicator with experience in working with multiple stakeholders
- Effective analytic/diagnostic skills