• Learn Cisco network infrastructure (switching, routing, firewall, and management).
• Learn Microsoft networking infrastructure.
• Build a new SQL server and assist in SQL server migration.
• Upgrade Windows operating systems.
• Work on the remediation of network vulnerabilities from security testing.
• Assist in rolling out new Antivirus protection and learn management console administration.
• Assist in planning and implementing the migration of legacy data to new Document Control, Training, and Quality Management systems.
• Learn VMware administration and create new virtual servers.
• Consolidate network licensing servers.
• Migrate user-base files to a new file server while maintaining the same user experience.

Skills: Cisco Networking, Microsoft Networking, SQL Server, Windows Upgrades, Security Remediation, Antivirus Management, Data Migration, VMware Administration

• Assist the developer in managing the online automated credit assessment algorithm and workflow.
• Monitor and follow up on issues noted on the Minterest platform to allow seamless use by users.
• Assist in Quality Assurance testing and produce test cases, scripts, and documentation of the programme.
• Maintain and update the Minterest marketing pages with quality content.
• Assist the team with IT support tickets and requests.
• Assist with the implementation of other projects and campaigns.
• Actively participate in managing WordPress websites.
• Take responsibility for database management and record keeping.
• Accountable for software development by contributing code with the relevant tools and processes.
• Learn about quality assurance (testing) and produce test cases, scripts, etc.

Skills: Algorithm Management, Platform Monitoring, QA Testing, Content Management, IT Support, WordPress Management, Database Management, Software Development

• Research and implement relevant technologies for web development and SEO optimization.
• Identify errors in systems or processes and propose effective solutions.
• Benchmark performance and organize information while producing project documentation.
• Prepare comprehensive project reports and operational plans.
• Develop leadership qualities through the Leadership Development Model.
• Seek personal and professional guidance from local and international offices.
• Analyze current IT systems to identify opportunities for modernization.
• Collaborate with subject matter experts and business leaders to design and implement new functionality.
• Create intuitive and user-friendly web interfaces.
• Identify opportunities to apply Robotic Process Automation to enhance IT and end-user experiences.

Skills: Web Development, SEO Optimization, Error Resolution, Project Documentation, Project Reporting, Leadership Development, IT Modernization, Process Automation

• Create and maintain SharePoint.
• Create and maintain SQL queries.
• Create and maintain PowerBI analytics.
• Develop system, business process, and data flows.
• Design interfaces and develop solutions.
• Develop and implement system security.
• Develop and execute test plans.
• Create user and technical documentation.
• Be in charge of training users.
• Utilize a standardized project lifecycle and management methodology to manage projects, communicate status, and deliver work to schedule and budget.
• Participate in reactionary support and/or preventive maintenance processes for systems and/or infrastructure in assigned areas of responsibility.

Skills: SharePoint Management, SQL Queries, PowerBI Analytics, Process Development, Solution Design, System Security, Test Planning, Documentation Creation

• Provide new hire accounts and perform system setup.
• Respond to technical support calls.
• Create end-user informational guides in the form of emails, documents, and/or videos.
• Update the solutions database with applicable resolutions.
• Maintain and repair PCs and laptops.
• Install and configure workstations, monitors, and peripherals.
• Install and support commercial software and related upgrades.
• Provide smartphone support.
• Assist with ad-hoc project requests from other team members.
• Stay current with application and/or infrastructure technology in areas of focus or expertise.

Skills: Account Setup, Technical Support, User Guides, Knowledge Base, Hardware Maintenance, Software Installation, Mobile Support, Project Assistance

• Obtain and maintain qualifications required for performing aseptic activities.
• Consistently adhere to clean room behaviors.
• Acquire detailed knowledge of 21 CFR Part 11 compliance for regulated system implementation.
• Create and maintain system and regulatory documentation.
• Assist in the cross-departmental setup of new equipment.
• Troubleshoot technical and operational issues.
• Support IT tool verification, deployment, and related projects.
• Develop additional tools and data visualization for communication purposes.
• Collaborate with Engineering to resolve IT issues for new production line installations.
• Perform other IT-related duties.

Skills: Aseptic Qualification, Clean Room, Regulatory Compliance, Documentation Management, Equipment Setup, Issue Troubleshooting, IT Deployment, Data Visualization

• Assist with ticket queue management and escalate issues.
• Perform employee onboarding and off-boarding, including account management and computer provisioning.
• Test, deploy, and support new software and technologies.
• Manage IT inventory and maintain accurate records.
• Keep policies and procedure documentation up to date.
• Collaborate with team members to resolve IT challenges.
• Support marketing and sales teams on the online platform.
• Build and maintain websites using HTML and WordPress.
• Develop basic knowledge of online marketing tools such as Facebook Ads and Google Ads, or learn independently.
• Contribute to the development and improvement of the main platform.

Skills: Ticket Management, Account Provisioning, Software Deployment, IT Inventory, Documentation Management, IT Collaboration, Website Development, Online Marketing

• Support IT staff as an initial responder to user requests, inquiries, and helpdesk tickets.
• Prepare and set up computers for new and existing users.
• Coordinate with third-party vendors for part replacements or technician repairs.
• Remove malicious software such as viruses and spyware from workstations.
• Lift, transport, and handle IT equipment safely.
• Learn to analyze and apply IT business practices to support strategic processes.
• Participate in the design, development, testing, and integration of technology solutions.
• Assist in implementing IT systems and business processes.
• Support, evaluate, and improve IT and business processes to align with organizational plans.
• Execute project activities according to plans and schedules.

Skills: Helpdesk Support, Computer Setup, Vendor Coordination, Malware Removal, Equipment Handling, Business Analysis, Solution Development, Process Implementation

• Plan and manage the delivery of technology projects.
• Design, develop, configure, and test technology solutions to meet business requirements.
• Analyze business processes to define requirements and create functional designs for IT solutions.
• Develop reporting and analytical solutions to transform data into actionable insights.
• Plan and implement security measures to protect systems against cyber threats.
• Ensure data, system, and network integrity.
• Collaborate with the IT department to support organizational needs through projects.
• Troubleshoot IT issues promptly while providing excellent end-user support.
• Learn IT methods, programs, and best practices from leadership and colleagues.
• Set learning and development goals to expand IT knowledge and experience.

Skills: Project Management, Solution Development, Business Analysis, Data Analytics, Cybersecurity, System Integrity, IT Collaboration, End-User Support

• Follow documented software installations and hardware configurations.
• Build upon the troubleshooting skillset by addressing problematic incidents.
• Gain exposure to the Digital Technology Incident and Requests ticketing system.
• Develop communication skills through daily interaction with end-user populations.
• Contribute to a favorable working climate through a friendly manner and cooperative attitude within a technology team.
• Follow established departmental and other required procedures.
• Assist others willingly to meet deadlines.
• Understand the requirements and expectations within a team environment and an end-user population that relies on that support structure.
• Learn to meet timelines while adhering to established standards and levels of service.

Skills: Software Installation, Hardware Configuration, Troubleshooting, Ticketing Systems, Communication Skills, Team Collaboration, Procedure Compliance, Time Management

• Interface with functional areas using or planning to use SAP/GIS systems.
• Serve as a technical resource and support one or more SAP/GIS modules.
• Gather, define, and document business requirements and develop functional specifications.
• Participate in all phases of the system development lifecycle, including testing.
• Assist with acceptance testing, change control, and release management processes.
• Adhere to organizational values, policies, and procedures.
• Maintain an up-to-date inventory of devices and ensure they meet approved standards.
• Use asset tracking software to evaluate the software and recommend necessary upgrades.
• Collaborate with teams to perform routine reviews and implement technology upgrades.
• Ensure device management and software security standards are maintained.

Skills: SAP/GIS Support, Technical Resource, Requirements Gathering, System Testing, Change Management, Asset Management, Technology Upgrades, Security Compliance

• Design, implementation, and maintenance of software systems.
• Responsible for writing the programming code for user software requirements.
• Resolve business problems, advising on methods to improve company functionality.
• Ensure that all potential application errors are resolved before reaching the user.
• Design IT solutions for clients to heighten business performance based on their existing models.
• Install and configure computer systems.
• Detect hardware and software problems and solve technical issues both over the phone and face-to-face.
• Ensure that efficiency and performance are maintained for all users through providing technical support.
• Accountable for database management, including planning and development, maintenance, security, delivery, and the implementation of accurate database content.

Skills: Software Development, Programming, Business Solutions, Error Resolution, IT Solution Design, System Configuration, Technical Support, Database Management

• Serve as the first point of contact for employees during onboarding, offboarding, or technical issues.
• Assist the IT team with maintaining hardware, software, and other systems.
• Troubleshoot equipment issues, including printers, computers, and servers.
• Perform software updates and backups.
• Contribute to the development and deployment of new desktops, servers, or applications.
• Research hosting options, prepare cost analyses, and present recommendations to supervisors.
• Investigate and document unusual technical issues or bugs.
• Provide detailed reports to the CIO to enhance IT operations and end-user experience.
• Support asset management by collaborating with IT teams to compile asset reports.
• Review financial data for accuracy.

Skills: User Support, System Maintenance, Troubleshooting, Software Updates, Deployment, Cost Analysis, Incident Documentation, Asset Management

• Collaborate with key business partners to develop data products.
• Support IT audits by reviewing evidence and responding to auditor requests.
• Learn and assist with all phases of IT audit processes.
• Contribute to team deliverables and help achieve shared goals.
• Create presentation reports for senior leadership.
• Survey data and analytics teams to document standard metrics and storage locations.
• Work with subject matter experts to gain technical knowledge for producing business-critical metrics.
• Analyze existing mobile metrics and propose improvements.
• Generate monthly metrics reports.
• Review and document mobile phone services and update account-level information.
• Collaborate with other IT groups to implement process improvements.

Skills: Data Product Development, IT Audit Support, Audit Processes, Team Collaboration, Reporting, Metrics Documentation, Data Analysis, Process Improvement

• Perform server, cloud, workstation, and network administration.
• Administer servers and workstations primarily on Microsoft Windows OS and SQL servers, with occasional Linux administration.
• Administer network devices, including switches, routers, and firewalls.
• Manage cloud services administration on Azure Cloud Services.
• Monitor system health and identify issues using common industry toolsets.
• Track, manage, and resolve problems and issues.
• Learn, understand, and apply Marathon Standard Practices to Information Technology assets.
• Identify, analyze, and escalate potential cybersecurity events according to company procedures.
• Perform daily activities such as system backup administration, anti-virus management, performance tuning, and Microsoft Active Directory administration.
• Manage network security detection, physical IP cabling and IP address assignments, update network diagrams, enforce security policies, control data access, and handle software patch management. 
• Oversee risk management, change control administration, and database administration, and conduct self-auditing to ensure compliance with standards.
• Implement cloud, hardware, software, and network solutions, ensuring consistent application of standards.

Skills: Server Administration, Network Administration, Cloud Services, System Monitoring, Cybersecurity, Backup Management, Database Administration, IT Compliance

• Must have related professional experience, project, or coursework.
• Experience providing data/research support.
• Experience in data collection and analysis.
• Experience working in a team environment, preferably in project coordination.
• Basic understanding of data visualization methods.
• Basic understanding of relational databases and data mart configuration.
• Knowledge of Tableau, SAS, MS Access, Netezza, and SQL.
• Strong attention to detail and accuracy in data handling.
• Effective verbal and written communication with technical and non-technical stakeholders.
• Good time management skills and the ability to prioritize multiple tasks in fast-paced environments.

Qualifications: BS in Information Technology

• Experience/Ability to educate residents and employees of varying proficiency levels on systems and equipment, presenting ideas in user-friendly language.
• Demonstrated strong customer service orientation, especially in serving the elderly population.
• Highly self-motivated and directed, and able to effectively prioritize and execute tasks.
• Completed coursework in Information Services, Web Development, or associated software coursework.
• Able to install and maintain computer equipment in offices, apartments, and public areas.
• Able to install and maintain equipment in a small server room.
• Excellent communication skills and the ability to mediate resident concerns.
• Organized and detail-oriented.
• Experience in Microsoft Computer Applications.
• Problem-solving mindset for troubleshooting data or process issues.

Qualifications: BS in Computer Science

• Good networking skills, including understanding of TCP/IP, Windows Active Directory networks, and wired/wireless networks.
• Understanding of how to test and crimp Cat6 and Cat5 cables.
• General understanding of reading and marking up simple floor plan blueprints.
• General windows troubleshooting skills and the ability to identify workstation information.
• Experience with Microsoft Office.
• Experience working with printer identification and troubleshooting, local and network.
• Experience in researching emerging technologies to enhance project outcomes.
• Strong organizational and time management skills.
• Must have excellent customer service skills.
• Ability to take projects and prioritize, keep management informed of progress, and work independently.

Qualifications: BS in Software Engineering

• Strong interest in the automotive industry.
• Various technical proficiencies with a passion to learn new things.
• Experience conducting qualitative and quantitative research to support business decision-making.
• Understanding of dashboard design principles and best practices for user experience.
• Strong written and oral communication skills
• Proven problem-solving experience.
• Good interpersonal skills.
• Interest in working within an office or manufacturing environment.
• Display of strong leadership characteristics.
• Ability to work well individually and in a team environment.

Qualifications: BS in Computer Engineering

• Prior intern, co-op, or research experience in technology.
• A strong commitment to a career in technology and a passion/aptitude for IT.
• General business/finance understanding.
• Familiarity with software development lifecycle (SDLC) methodologies.
• Understanding of cybersecurity principles and best practices.
• Awareness of emerging technologies (AI, cloud computing, IoT).
• Strong analytical and technical skills.
• Demonstrated problem-solving abilities.
• Leadership experience inside and/or outside the classroom.
• Well-developed written and verbal communication skills.

Qualifications: BS in Data Science

• Understanding of modern programming languages.
• Strong working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
• Experience assisting in data cleaning, transformation, and validation for analytics projects.
• Experience contributing to the documentation of technical workflows and standard operating procedures.
• Familiarity with version control systems (e.g., Git, GitHub).
• Basic understanding of database querying and optimization.
• Awareness of software development best practices and agile methodologies.
• A keen eye for detail and dedication to accuracy and quality.
• Self-starter with the ability to work well in a team environment.
• Strong organizational skills to track multiple tasks or projects.

Qualifications: BS in Cybersecurity

• Familiarity with standards and codes.
• Familiarity with and utilization of department standards.
• Familiarity with networking and communication methods.
• Working knowledge of computer systems.
• Proficient in the use of Microsoft Word, Excel, PowerPoint, Access, and Outlook.
• Experience assisting in maintaining compliance with industry regulations and best practices.
• Experience supporting the preparation of technical reports, manuals, or documentation.
• Working experience in researching emerging technologies or standards to inform departmental decisions.
• Good communication skills, both verbal and written.
• Strong collaboration skills for working with multidisciplinary teams.

Qualifications: BS in Information Systems

• Basic understanding of programming (Python, C, C++, Java, PERL, HTML, SQL, COBOL), web development, and scripting.
• Basic understanding of Networks, Operating systems (Windows, Linux, Unix), and Databases (Oracle).
• Experience in support system testing, debugging, and quality assurance activities.
• Experience participating in collaborative technology projects with cross-functional teams.
• Knowledge of workflow automation and process optimization tools.
• Ability to work in teams and collaborate effectively with people in different functions.
• Ability to take the initiative and drive for results.
• Strong time management skills that enable on-time project delivery.
• Demonstrated ability to build strong, influential relationships.
• Good listener and excellent verbal and written communication skills.

Qualifications: BS in Network Engineering

• Familiarity with the Microsoft Windows operating system.
• Familiarity with iOS and macOS operating systems.
• Familiarity and experience in configuring and troubleshooting audiovisual technology, including web/video conferencing, large displays, and basic sound design.
• Basic networking/VPN/router/firewall/WiFi understanding.
• Capacity and desire to learn, understand, and support system backups, error logs, system updates, and IT inventory.
• Strong written and verbal communication skills.
• Strong interest in learning across the varied aspects of the organization.
• Ability to take direction and partner with others in a team environment.
• Ability to work hard, have fun, and make a difference.
• Creative problem solving with attention to both technical and aesthetic detail.

Qualifications: BS in Cloud Computing

• Proficiency with fixing basic computer problems, installing software, and/or networking.
• Must have expertise in Windows 10.
• Working knowledge of Mac OS.
• Proficiency with smartphones, including Android, Apple, Blackberry, and/or Windows.
• Excellent MS Office skills.
• Interest in technology in general, and a desire to learn more.
• Ability to juggle multiple projects at once.
• Must have good organizational skills.
• Creative thinking abilities, not just following instructions, but coming up with solutions to unique problems on your own.
• Ability to collaborate with teams to ensure smooth integration of business and technical solutions.

Qualifications: BS in Artificial Intelligence

• Fluency in Microsoft Excel, Word, and database concepts.
• Demonstrated computer skills and have a desire to learn more about business technology.
• Must have proficient coding skills.
• Experience supporting database updates, data validation, and report generation.
• Experience assisting in process documentation or creating user manuals for technical tools.
• Strong attention to detail and organizational skills, including the ability to successfully execute on multiple projects.
• Strong analytical and critical thinking skills.
• Demonstrated verbal and written communication skills.
• Ability to effectively communicate and collaborate with peers.
• Ability to give clear and concise instructions.

Qualifications: BS in Web Development

• Knowledge of basic Information Technology principles and techniques.
• Experience participating in team projects involving system testing or software updates.
• Experience supporting documentation of technical workflows and standard operating procedures.
• Awareness of cybersecurity best practices and data protection principles.
• Basic understanding of database design and relational data concepts.
• Ability to express ideas clearly and concisely, both orally and in writing.
• Proactive thinker and self-motivated.
• Strong time, project, and organizational management skills.
• Ability to work independently, as well as work well with others in a paced, dynamic environment.
• Ability to be respectful, approachable, and team-oriented while building strong working relationships and a positive work environment.

Qualifications: BS in Database Management

• College-level experience with coding practices and languages (such as Java, C/C++, Python, or others).
• Experience with Salesforce and popular business tools (Windows, Office Professional, Visio, SharePoint, etc.).
• Advanced user of Excel, PowerPoint, and Word.
• In-office/open office environment with the ability to work effectively surrounded by moderate noise.
• Experience supporting the preparation of technical or business reports for team or management review.
• Experience in conducting testing or validation of code, scripts, or system functionality.
• Experience assisting in researching emerging technologies and applying findings to projects.
• Advanced problem-solving skills using logic and data, and a willingness and capacity to learn quickly and apply new knowledge.
• Ability to articulate complex technical issues to those not as experienced.
• Proven analytical skills, excellent written and oral communication abilities.

Qualifications: BA in Digital Media and Technology

• Understanding of basic network concepts.
• Able to support users with PC application issues and provide basic training.
• Able to execute and update a PC for uniform desktop deployment.
• Knowledge of Microsoft applications like Outlook, Office, Visio, and Project.
• Ability to test for basic network connectivity and verify networking information.
• Able to assist and troubleshoot network problems during events.
• Able to disassemble, replace failed parts, install upgrades, and reassemble computers.
• Good problem-solving skills to work through problems and issues.
• Ability to exhibit a positive attitude and to deal with coworkers, students, faculty, and staff tactfully and courteously to maintain effective service-oriented relationships.
• Ability to communicate effectively and follow oral and written instructions.

Qualifications: BA in Information Management

• Academic knowledge or introductory experience in one or more functional or technical areas, including finance, purchasing, materials management, customer relationship management, accounting, billing/invoicing, payroll, human resource management, plant maintenance, database systems, business intelligence, cybersecurity, computer networks, system administration, application development, SAP ERP, Enterprise Content Management (OpenText) and/or ESRI GIS Systems.
• Proficiency in computer software such as Microsoft Word, Excel, PowerPoint, and knowledge of enterprise software.
• Experience assisting in testing and validating new software or system enhancements.
• Understanding of business process modeling and workflow optimization.
• Ability to learn new or upgraded computer software.
• Capable of organizing and prioritizing multiple tasks and requests.
• Ability to successfully meet deadlines.
• Excellent written and verbal communication skills to assist internal and external customers, co-workers, and management professionally, regardless of provocation.
• Ability to focus on business solutions and results first before technology.
• Ability to listen, comprehend, and effectively document business user needs.

Qualifications: BA in Business Information Systems