• Complete work and repair orders in a timely fashion
• Estimate the time and extent of repairs
• Perform routine preventive maintenance
• Oversee work performed by outside contractors
• Maintain the facilities to a high standard
• Monitor inventory levels and conduct regular checks of equipment
• Reconcile invoices against orders
• Operate kitchen devices and analyze the performance of cleaners
• Provide general housekeeping services during school hours
• Assist the Facilities Coordinator in maintaining the facility, building and grounds, and all equipment, including IT, Fixed Assets, cleaning supplies, textbooks, etc.
• Coordinate incoming and outgoing shipments (e.g., packaging, lifting, counting items for inventory)
• Assist the Facilities Coordinator with general repairs (electrical, plumbing, HVAC).
• Assist school teams with event set-up and tear-down.
• Support the Head of Operations on other projects and tasks.

Skills: Repair Estimation, Preventive Maintenance, Contractor Oversight, Facility Management, Inventory Monitoring, Invoice Reconciliation, Shipment Coordination, Event Support

• Monitor the building daily for graffiti, marks on the paintwork, and minor damage to the building fabric, ensuring that these are remedied on the same day or within 24 hours
• Monitor the building daily and respond to facility requests from staff, ensuring that these are recorded appropriately and dealt with according to priority order.
• Monitor the toilets to ensure that they are hygienic and safe, and have soap and toilet paper at all times
• Ensure that waste and rubbish are removed regularly from the building and are stored in a safe, hygienic, and appropriate manner until collection.
• Hang and move shelves, pictures, objects, pinboards, noticeboards, and signage as directed by the Facilities Manager.
• Use ladders for access and very minor tasks in a safe manner.
• Work at height using the Academy-powered access machine according to training instructions and the manual.
• Ensure visitors fill in necessary information, including names, companies, and contact numbers
• Issue visitor stickers and remind employees to escort their visitors at all times
• Record visitors' entrance/leave time
• Assist visitors in contacting their host

Skills: Damage Inspection, Facilities Response, Restroom Monitoring, Waste Management, Fixture Installation, Safe Access, Visitor Registration, Guest Assistance

• Oversee the cleanliness and condition of family motorized vehicles, recreational crafts, and sports equipment at the main estate as well as other locally managed properties.
• Responsible for the service/repairs of Principal vehicles.
• Support the Business Operations Manager with routine maintenance, repairs of corporate vehicles, and Principal vehicle functionality-related instructions, as well as aftermarket tech modifications
• Provide support during the acquisition process for new vehicles and sports equipment.
• Stage vehicles for the principal use.
• Coordinate the installation of large fitness equipment.
• Maintain golf, basketball, pickleball, and tennis supplies and purchase new ones
• Maintain bicycles and biking accessories, and purchase new ones
• Assist with managing inventory of travel-related accessories, including those for hiking, biking, swimming, and a range of other water sports or activities.
• Purchase and pack items as specified by the Travel Team.

Skills: Vehicle Maintenance, Equipment Staging, Repair Coordination, Tech Modification, Fitness Installation, Sports Equipment Management, Bicycle Maintenance, Travel Inventory Management

• Coordinates with Remote Estate Managers regarding principal preferences for vehicles, recreational crafts, and sports equipment.
• Maintains storage of family seasonal outdoor activity supplies and oversees seasonal daily installation.
• Arranges movement of bikes, sporting equipment, pets, culinary supplies, and household goods to and from local and remote estates or to support off-site activities.
• Partners with the wardrobe team and Principal Support to rotate family wardrobe items seasonally or for travel
• Firewood backstock and personal spaces
• Principal Keepsake management support.
• Prepares newly acquired equipment or toys for first use and subsequently maintains batteries and monitors condition, including repairs and replacement.
• Supports large and small events during phases of planning, participation, and post-event restoration, including traveling
• Responsible for donations to charitable organizations, including researching appropriate charities, financial tracking, and delivery of items.
• Provides pet care support 
• Seasonal holiday décor keepsake and décor items management support.

Skills: Preference Coordination, Seasonal Storage, Logistics Arrangement, Wardrobe Rotation, Keepsake Management, Equipment Setup, Event Support, Donation Management

• Responsible for facilitating and fulfilling work orders and event set-up requests
• Monitor and maintain all building systems
• Perform routine preventive maintenance and repairs to ensure that machines/equipment continue to run smoothly, building systems operate efficiently, and the physical condition of buildings and facilities do not deteriorate
• Diagnose mechanical problems and determine how to correct them, including inspecting, operating and testing machinery or equipment to diagnose machine malfunctions
• Utilizes building technological systems and software for monitoring and controlling building functions
• Paint or repair roofs, windows, doors, floors, woodwork, plaster, drywall, and other parts of the building structure
• Ensure safety standards are used that comply with all school, local, City, State and Federal guidelines
• Assist staff, coaches, volunteers, and leasing customers with facilities set-up/tear-down
• Perform facilities janitorial services
• Maintain and track facilities inventory, including disbursement, assignment, maintenance and replacement of facilities assets, such as furniture, walkie-talkies, etc.
• Provide security presence on school grounds as directed by leadership
• Partner with leadership to improve maintenance and facilities processes and procedures at school facilities
• Construct, assemble, and move furniture, props, and other materials/objects

Skills: Work Order Fulfillment, System Maintenance, Preventive Repairs, Mechanical Diagnosis, Building Software Utilization, Structural Repair, Safety Compliance, Inventory Management

• Sort and deliver all incoming posts and collect and frank all outgoing posts
• Ensure the loading bay area and post room areas remain fully operational and safe, including all incoming/outgoing items being processed promptly
• Deliver incoming packages to each agency promptly
• Ensure all paper/toner cupboards are fully stocked and maintained.
• Report any stock levels to the line manager
• Process and order all courier requests, including same-day, UK Overnight, and International deliveries
• Take ownership and place orders for all post-room consumables, including franking machine ink and labels, raising the requisite purchase orders on SAP
• Process all UK agency stationery orders, using the requisite SAP purchase order system
• Ensure all post-room equipment is maintained in good working condition
• Process starter and leaver forms
• Process and issue staff access control security passes
• Arrange locker access for employees promptly
• Support meeting room furniture set-up and internal office churn
• Ensure all requests are answered efficiently, with a professional approach
• Maintain the off-site archive database

Skills: Post Handling, Package Delivery, Stock Maintenance, Courier Coordination, Consumable Ordering, Access Management, Room Setup, Archive Maintenance

• Own the reception but also get around and get to know colleagues, build relationships, and promote the Facilities Team
• Deliver an exceptional level of customer service to the staff, visitors and contractors
• Work closely with the building management/reception to ensure smooth access for everyone, work closely with internal and external stakeholders and all operational teams
• Manage access requirements, meeting room bookings and assist with local Townhall or EXECO Board meetings
• Assist with post deliveries and f2f queries, manage internal Service Desk platform, log, escalate and action jobs
• Assist the Facilities Team and help coordinate on-site teams such as cleaning and maintenance, carry out building and Health and Safety walk-around, log and action jobs
• Raise POs and maintain the local budget tracker
• Ensure the right communication and escalation for any complaints and issues with the team
• Provide operational and administrative support services to the Lethbridge Facility Manager’s office.
• Provide occasional support to the Calgary and Medicine Hat Property Management offices
• Financial administration services, including budget plan preparation and administration.
• Contract preparation and administration.
• Support the facility manager in achieving relevant mandate goals and objectives.

Skills: Reception Management, Customer Service, Stakeholder Coordination, Access Management, Service Logging, Safety Walkthroughs, Budget Tracking, Contract Administration

• Ensure costs are effectively managed to meet budgets, raise POs, and perform invoice reconciliation
• Assist with the management of Service contracts
• Manage switchboard delivery through 3rd third-party provider
• Day-to-day responsibility for off-site archiving contract and process management
• Ensure compliance with HSE Health and Safety Regulations
• Provide support and manage any incident and subsequent business continuity activities
• Direct and assist with the implementation of departmental or company-wide projects
• Meet and greet hiring facilities customers
• Set up the equipment
• Check that the areas to be used are cleaned, presentable, and fit for purpose.

Skills: Cost Management, PO Processing, Contract Oversight, Switchboard Management, Compliance Monitoring, Incident Support, Project Implementation, Facility Setup

• Assist the Facilities team with ensuring prompt payment for services procured by creating NTPOs via SAP and processing invoices and NTPOs in an accurate and timely manner
• Assist with the setup of rooms for training, meetings, hospitality, local events, etc. 
• Ensure the rooms are available and set up according to customer requirements
• Lead Reception services, coordinate cover, external contractors, training, and service orientation
• Ensure stationery and office supplies are controlled, and approved replacement items are ordered, stored, and distributed
• Assist with data gathering, recording, and reporting of contracts, agreements, and leases in the internal system (HEAT)
• Support the monitoring and reporting of all Facilities issues logged in the internal system (HEAT), identifying opportunities to improve services to internal customers and highlighting trends that may drive new strategic directions
• Ensure accurate and correct use of Postal and Courier services, ensuring appropriate services are used, accurate processing, invoice checking, and proper allocation of costs to internal departments
• Maintain correct car parking allocations, record and support visitor/other office parking requirements
• Assist with the maintenance of the Facilities SharePoint site to ensure all requested information is filed correctly, made available, and up to date
• Support the building of Security systems, administer badges, maintain system details, and ensure integrity
• Assist with the handling of waste materials, including confidential waste and recycling programs
• Support all Health and Safety initiatives as detailed locally

Skills: Invoice Processing, Room Setup, Reception Coordination, Supply Management, Contract Reporting, Issue Monitoring, Courier Management, Security Administration

• Provide service requirements of the offices and assist in the delivery of projects on time and within budget.
• Be responsible for the elements of the project
• Proactively support the delivery of a safe working environment for all staff.
• Provide project support in the out-of-hours periods as agreed with the assignment manager
• Use manual handling techniques and specialist equipment to manipulate the equipment
• Respond to a range of stakeholders, providing advice, training, support, and policy guidance
• Assist the Facilities team in preparing budgets and forecast information, checking accuracy, and highlighting any discrepancies and/or concerns
• Support the Asset and Inventory management programs to ensure accurate records are maintained and documented.
• Support the registration of new assets and disposal as per the Finance processes

Skills: Project Assistance, Budget Preparation, Safety Support, Stakeholder Communication, Manual Handling, Asset Management, Inventory Tracking, Policy Guidance

• Use the Helpdesk system to monitor, input, respond to, and react to jobs logged.
• Provide feedback on open jobs and update the system with details of actions.
• Utilize the BMS to control and adapt settings of the heating, ventilation, and (HVAC) systems.
• Identify and act on fault alerts within the system, identifying remedial action.
• Ensure company fleet vehicles are maintained in good, safe working order and fulfill helpdesk requirements.
• Safely drive the company minibus.
• Assist the Communications team with vehicle handovers and other promotional events.
• Prepare and maintain user guides for all company pool cars.
• Keep the pool vehicles and minibus in good condition.
• Record mileage and maintain logbook records and service histories for company vehicles.
• Prepare vehicles for end-of-lease return.
• Assist the Operational Team Leader and/or Facilities Manager in the purchase or lease of any new vehicle for the fleet.
• Assist the Operational Team Leader and/or Facilities Manager with costing reports and supplier selection in connection with the company fleet.

Skills: Helpdesk Management, System Monitoring, HVAC Control, Fault Response, Fleet Maintenance, Vehicle Preparation, Record Keeping, Supplier Coordination

• Provide light maintenance, change lamps, assemble shelving, desks, or pedestals, and maintain a good level of decoration within the offices.
• Support and assist in the recycling of paper, ink toner, cardboard, and other recyclable materials and the disposal of waste under WEEE.
• Ensure that storerooms are kept organized and tidy, assisting with literature stock checks
• Provide the Operational Team Leader and/or Facilities Manager with management information in line with the PUWER regulations.
• Perform PAT testing and update records accordingly
• Perform Health and Safety inspections
• Assist the Facilities Manager and/or Operational Team Leader with reporting, risk assessments, writing, and fixed assets records.
• Act as the assistant to the Lead Fire Marshal during drills and evacuations, and in the absence of the Lead Fire Marshal, take on this role.
• Assist the Operational Team Leader in the management of the COSHH register on-site.
• In line with the departmental procedures and policies, control contractors working on site, ensuring security, safety, and compliance.
• Act as a key holder in the opening of the building daily and health and safety walk rounds are completed.
• Act as a key holder for alarm activation call-outs during the working week, out of hours, and at weekends
• Play a vital role in the recovery of the business in case of service failure or systems loss, with transportation and assistance at the recovery site.

Skills: Light Maintenance, Waste Recycling, Storeroom Organization, PAT Testing, Safety Inspection, Risk Assessment, Contractor Supervision, Key Holding

• Working experience in the construction or property industry
• An ability to plan and execute contracts independently
• Good contract management skills
• Must have recognized H&S Management qualification
• Possesses initiative and good organizational skills
• Effective communication skills and enjoy interacting with people at all levels
• Meticulous, an eye for detail, and sensitivity to figures
• A positive attitude with a strong drive for results.
• Well-versed in English and Chinese

Qualifications: BS in Facilities Management with 8 years of Experience 

• Good quality communication and integrity, ensuring that BAM provides a superior liaison between associates, suppliers, and clients both internally and externally.
• Can work closely with colleagues and the wider teams, interacting appropriately and positively.
• Ability to handle pressurized situations calmly and professionally with all individuals involved.
• Integrity, honesty, and flexibility will be paramount in this diverse and fast-paced role.
• A calm, personable, and highly motivated individual who is keen to excel in a service-driven function.
• Able to contribute to the professional development of the department
• A hands-on, proactive approach to various manual tasks, including meeting room and hospitality area furniture and equipment reconfiguration requirements.
• Good communication skills, both verbal and written
• Experience and knowledge of using a multi-functional device

Qualifications: BS in Business Administration with 5 years of Experience 

• Happy to prioritize and organize own workload to ensure deadlines are met
• A proactive, professional with a flexible attitude.
• Can build and develop relationships with internal and external customers, drawing on exceptional customer service skills.
• Superb attention to detail in written communication, outstanding communication, and interpersonal skills.
• Able to work on initiative whilst being a key team player.
• Able to adopt a common-sense approach with attention to detail.
• Proficient in MS Office
• Be a self-starter who can take the initiative

Qualifications: BA in Office Administration with 3 years of Experience

• Must be a team player with strong communication and interpersonal skills.
• Organized, problem solver, flexible, and able to prioritize.
• General knowledge of facilities maintenance.
• Detail-oriented with the ability to multitask.
• Must have basic computer skills and be comfortable using Google products (Gmail/Google Docs/Google Sheets/Sites)
• Experience in a similar facility or reception role
• Thrive by working alongside others and going the extra mile to provide help where it is required.
• Be a high-energy and friendly individual with a can-do attitude

Qualifications: BA in Facilities Management with 2 years of Experience 

• Flexible in working patterns
• Previous experience within a Facilities management team
• Knowledge of Health and Safety, Soft Services, and Helpdesk/Administration roles
• An enthusiastic, calm, and professional approach, customer orientation
• Strong problem-solving skills
• Understanding of the importance and requirements of good teamwork, with the ability to promote and facilitate these.
• Strong interpersonal skills and the ability to communicate well with people at all levels of the organization.
• Flexible to work in a changing environment, within given procedures and regulations.
• Excellent customer focus and customer relations skills.
• Must be a team player.

Qualifications: BA in Health and Safety Management with 4 years of Experience 

• Have awareness of Health and Safety obligations in the Facilities Management Industry
• PDA and computer ability
• Strong plumbing and handyman skills
• Experience working in a Corporate and Industrial Facilities Maintenance environment
• Experience in reactive and planned maintenance, cleaning, porterage, handyman, plumbing
• Experience in maintaining logbooks
• Must demonstrate a strong sense of customer focus
• Ability to work with cross-functional teams, supporting all areas of the business
• Ability to work both independently and across a local and remote team.

Qualifications: BS in Facilities Management with 3 years of Experience 

• A good working knowledge of Microsoft Office, Word, Excel, and Outlook
• Experience working in an office environment or customer service
• Good interpersonal and communication skills
• Motivated and positive, with a 'can-do' attitude
• Reliable and responsible
• Friendly and approachable
• Strong team player with a readiness to 'muck in'
• Excellent communication skills and caretaking experience

Qualifications: BS in Business Administration with 5 years of Experience 

• Excellent IT skills (Word, Excel, and PowerPoint)
• Strong communication skills
• Good planning and organizing skills and the ability to prioritize
• Ability to work within specified deadlines
• Ability to work within a team as well as on own initiative
• Ability to work under pressure with minimal supervision at times
• Strong customer service skills
• Must be hardworking, able to undertake physical work, and have a positive “can-do” attitude.
• Able to work on own initiative and within a team environment.

Qualifications: BA in Office Administration with 3 years of Experience

• Must be organized, detail-oriented, and have follow-through and excellent customer service skills.
• Good interpersonal and communication skills (both written and oral), to plan, schedule, and complete projects and effectively communicate with a diverse group of attorneys and staff.
• Ability to work with minimal supervision.
• Ability to use the telephone, PC, and make copies or send faxes from a convenience machine, walk around the floors, which involves the use of staircases
• Attendance and punctuality with the ability to work with minimal supervision
• Must follow all county and department policies
• Experience in a Facilities/Assistant/Receptionist role
• Experience in the Office support/administration function
• Excel skills and overall knowledge of Microsoft Office software

Qualifications: BS in Business Administration with 4 years of Experience 

• Possesses physical ability to carry out job responsibilities
• Willingness to work flexible hours
• Ability to work well with the general public
• Possess good judgment skills and exhibit a willingness to accept direction
• Experience in a similar position or a customer-facing position
• Fluent in English and Spanish 
• Excellent customer service and people skills
• Ability to communicate effectively in written format and oral presentations
• Strong computer skills, MS Office package

Qualifications: BA in Communication Studies with 2 years of Experience 

• Retail, property management, storage, or customer service experience
• Willingness to float between properties to support multiple locations
• Able to work weekends and holidays
• Computer literate, sales acumen
• Excellent organizational skills and ability to work under pressure.
• Strong communication, interpersonal, and problem-solving skills
• High level of integrity, accountability, and initiative
• Ability to work independently with minimum supervision
• Ability to work in a team environment

Qualifications: BS in Property Management with 3 years of Experience 

• Previous CAFM experience, ideally Concept, including data setup, asset and PPM functionality, etc.
• Practical operational experience in asset management and maintenance operations.
• Expert level in core Microsoft Office IT skills (Excel, Word, and PowerPoint)
• Strong data analysis skills, including the ability to use MS Excel to organize and manipulate data.
• Self-motivated team player who can work on own initiative whilst able to build good relationships with senior management, operational teams, and client contact points.
• Strong and effective communication skills.
• Be an analytical thinker with demonstrated problem-solving skills
• Meticulous attention to detail
• An ability to recognize visitors’ types, including candidates, vendors, family, and friends

Qualifications: BS in Facilities Management with 4 years of Experience