Published: Dec 25, 2024 - The Education Program Manager identifies the needs of children and staff for Education and Enrichment programming and ensures clear communication with staff and consultants. They collaborate with the expressive arts and mental health teams to integrate educational themes into psychoeducation sessions and help develop culturally responsive, developmentally appropriate programming for PCC residents aged 13-17 years. Additionally, this role contributes to the development of educational assessment tools, and monitoring strategies, and maintains a working knowledge of program goals, outcomes, and schedules.

Tips for Education Program Manager Skills and Responsibilities on a Resume
1. Education Program Manager, Learning Horizons Institute, Cedar Rapids, IA
Job Summary:
- Drive Learning Categorical Program Strategy to serve multiple Stakeholders across the Learning Lifecycle
- Proactively gather and anticipate program requirements to support the strategic direction of the organization
- Effective communication insights and plans for cross-functional team members and leadership
- Analyze qualitative and quantitative data sources to understand the learner's needs and problems to ensure the right program is being developed from the outset
- Gather and analyze stakeholder, market, and other data points to drive strategy recommendations
- Leverage understanding of the key stakeholder’s business goals to drive comprehensive, end-to-end learning programs
- Develop an evaluation method to assess program strengths and identify areas for improvement
- Partner with the respective Learning Portfolio Managers to identify gaps in programs and make requests to close gaps in accordance with the overarching program strategy
- Ensure required staff training and feedback assessments are conducted
- Maintain a Google Site and SurveyMonkey reporting system
- Enable effective resource planning for all organizations providing resources to the project
Skills on Resume:
- Program Management (Hard Skills)
- Stakeholder Analysis (Soft Skills)
- Strategic Thinking (Soft Skills)
- Data Analysis (Hard Skills)
- Communication (Soft Skills)
- Program Evaluation (Hard Skills)
- Resource Planning (Hard Skills)
- Tool Management (Hard Skills)
2. Education Program Manager, Bright Futures Academy, Little Rock, AR
Job Summary:
- Identify the needs of children and staff pertaining to Education and Enrichment programming.
- Maintain clear communication and active collaboration with Endeavors staff and consultants.
- Providing feedback to the program design/development team regarding logistics, feasibility, and implementation challenges.
- Maintain close communication with the expressive arts (EA) and mental health (MH) sections, and work with those staff members to incorporate themes of the educational projects into the EA and psychoeducation sessions
- Work with other team members to develop and implement culturally responsive, developmentally appropriate educational programming for PCC residents aged 13-17 years.
- Participate in the day-to-day management of educational programming for children 13 to 17 years.
- Help to develop and implement an educational assessment tool for PCC residents
- Help to develop and implement monitoring and evaluation strategies for the Education program
- Work with the cultural manager to integrate education activities into the overall PCC program.
- Help to coordinate daily, weekly and monthly calendars/schedules for Education and Programming implementation
- Maintain a working knowledge of the program goals, outcomes, materials, budget, new and ongoing goals.
Skills on Resume:
- Needs Assessment (Hard Skills)
- Collaboration (Soft Skills)
- Feedback (Soft Skills)
- Cross-Department Communication (Soft Skills)
- Culturally Responsive Programming (Hard Skills)
- Program Management (Hard Skills)
- Educational Assessment (Hard Skills)
- Scheduling (Hard Skills)
3. Education Program Manager, Trailblazer Learning Center, Fort Collins, CO
Job Summary:
- Plans, schedules, administers and evaluates over 50 unique CAMS courses taught annually in approximately 120-course offerings to more than 6,500 students in fall, spring, and two summer terms.
- Manages course scheduling and registration processes, assists faculty with needs, schedules and co-leads monthly CAMS faculty meetings, assists students with academic planning (e.g., registering for classes, making changes to degree progress reports, updating grades, supporting graduation services, coordinating independent studies, and developing plans for students who are behind on coursework or received an Incomplete, etc.).
- Supports NYU Global Programs with the management of CAMS courses at sites abroad.
- Communicates with the NYU College of Arts and Science (e.g., Deans Office, Registrar, Advising Office, Degree Audit, Classroom Scheduling, bookstore, library, etc.) and the CAMS student body to provide support and advice on academic and career planning.
- Coordinates approximately one CAMS event per month (sponsored by the CAMS program) in an effort to advertise the program, foster student's professional development, connect students with mixed media that focus on mental health and development, and improve the mental wellness of the student body include a bi-annual mixer with faculty and students, theatre and movie events, career nights, and a bi-annual end of stress meter.
- Maintains the CAMS brochures and website with the latest policy, scheduling, and extracurricular information.
- Coordinates with the Office of The Chair.
- Advises students on preparing for the career of choosing (e.g., extracurricular clinical and research opportunities in the field of mental health, applying to graduate school, and assessing which career in child and adolescent mental health matches with the students interests).
- Coordinates monthly Executive Board meetings and supports the Executive Board in organizing student-run General Member meetings throughout the semester.
- Coordinates events, attends each CAMS on Campus event, ensures the club stays within the allocated budget, and acts as the final editor for the CAMS on Campus Newsletter.
- Prepares CAMS faculty meeting minutes, faculty course evaluations, CAMS grade distributions, and CAMS student enrollment data.
Skills on Resume:
- Course Administration (Hard Skills)
- Academic Advising (Soft Skills)
- Global Program Support (Hard Skills)
- Communication (Soft Skills)
- Event Coordination (Hard Skills)
- Content Management (Hard Skills)
- Career Guidance (Soft Skills)
- Meeting Coordination (Hard Skills)
4. Education Program Manager, Inspire Education Services, Salem, OR
Job Summary:
- Analyzes the findings of these reports and presents recommendations.
- Plans, arranges, outlines and drafts letters, memos, agendas, and presentations, in addition to preparing and reviewing documents and generating status/progress reports for ongoing and pending program-related projects.
- Oversee other staff assigned to support in this responsibility.
- Generate other reports at the Vice Chairs request.
- Participates in the development and administration of program budgets and associated goals.
- Works with the finance team to help calculate and disperse CAMS Instructor/TA payments.
- Develop and maintain a detailed HR report listing all CAMS personnel, any financial notes that may impact payments, and course enrollment numbers.
- Help to recruit, hire, and train clerical and administrative staff, ensuring all office policies and procedures are correctly implemented.
- Oversees the hiring process of graders and teaching assistants (TA) for the CAMS program, and provides them administrative support and supervision.
- Manages the onboarding of Non-Traditional Volunteers within the education mission.
- Attend the Education team weekly meeting and participate in mission related activities, such as preparation of posters for national meetings and manuscripts for publication in peer-reviewed journals.
- Contribute to the design and implementation of research studies, assist in the recruitment of research subjects, help analyze data using SPSS and Microsoft excel, conduct literature reviews, and manage payments for participants.
Skills on Resume:
- Report Analysis (Hard Skills)
- Document Drafting (Hard Skills)
- Staff Supervision (Soft Skills)
- Budget Management (Hard Skills)
- Financial Coordination (Hard Skills)
- Recruitment and Training (Soft Skills)
- Onboarding Management (Soft Skills)
- Research Support (Hard Skills)
5. Education Program Manager, Pathways Development Center, Augusta, ME
Job Summary:
- Serve as the project point of contact for internal teams, faculty and accrediting entity
- Communicate program expectations to appropriate internal team members
- Create and maintain project timelines, with input from internal team members
- Conduct regular project status meetings with the internal core team, faculty, extended teams, and external contractors to ensure effective communication of project timelines
- Track the progress of activity against established timelines
- Executes program plan based on budget and able to revise the budget
- Reconciles program against original/revised budget
- Provides quality management based on internal/external expectations
- Initiates and measures the effectiveness of recruitment strategies
- Coordinates and participates in content planning calls with faculty and/or key content experts
- Provides on-site or virtual project management and execution
- Provide call agenda and complete contact reports for all status calls in a timely manner
Skills on Resume:
- Project Management (Hard Skills)
- Communication (Soft Skills)
- Timeline Management (Hard Skills)
- Team Coordination (Soft Skills)
- Budget Management (Hard Skills)
- Quality Management (Hard Skills)
- Recruitment Strategy (Soft Skills)
- Meeting Documentation (Hard Skills)
6. Education Program Manager, Elevate Learning Solutions, Henderson, NV
Job Summary:
- Write and edit program materials for internal and external use.
- Maintain various organizational processes across projects.
- Ability to manage multiple projects in an organized manner.
- Supervising the daily operations of all educational programs in accordance with approved policies and procedures set by the organization
- Interviewing, hiring, and training, distributing work tasks
- Appraising performance tasks as well as addressing and resolving work related concerns and complaints offered from students, volunteers and staff, remotely managing staff working from home
- Learning and overseeing data entry software program (ETO) for requested reports and evaluation
- Establishing and maintaining positive business relationships with internal and external stakeholders and community partners
- Attending and participating in departmental meetings and trainings.
- Coordinate and facilitate bilingual educational seminars on Early Childhood Literacy activities
- Develop collaborative relationships with local schools, community organizations, and civic associations to promote HF education initiatives
- Measure behavioral change through outcomes evaluations and survey tools
Skills on Resume:
- Writing and Editing (Hard Skills)
- Organizational Management (Hard Skills)
- Project Management (Hard Skills)
- Operations Supervision (Soft Skills)
- Staff Management (Soft Skills)
- Data Management (Hard Skills)
- Relationship Building (Soft Skills)
- Evaluation and Assessment (Hard Skills)
7. Education Program Manager, Thrive Educational Programs, Bozeman, MT
Job Summary:
- Maintain current course data in PeopleSoft/Core Scheduling Software (CCS)
- Manage scheduling details in coordination with directors in the following programs - Clinic, Law in Practice, Journals, Legal Writing, Moot Court, and Trial Practice programs
- Supervise support staff on curriculum updates for the Course Guide website
- Program WorkflowGen electronic approval processes and process and manage request routing as submitted in WorkflowGen
- Ensure link to Perceptive Content and registration hand-off with the Registrar
- Provide updates and training.
- Manage the programming of workflows in Jadu when programming is available
- Maintain all course and program data in ECAS and PCAS
- Update and post related J.D. Graduation requirement listings
- Ensure consistency across all course listings
- Lead from vision to execution strategies to dramatically scale existing computer science education initiatives, including the Engineer in Residence program, and/or pilot new programs at campuses across North America and through online remote learning opportunities
- Oversee the bundling of Facebook-developed computer science education curricula as a product and develop activation strategies with universities, non-profit and industry partners to drive adoption
Skills on Resume:
- Course Data Management (Hard Skills)
- Scheduling Coordination (Soft Skills)
- Staff Supervision (Soft Skills)
- Workflow Management (Hard Skills)
- Training and Updates (Soft Skills)
- Programming Management (Hard Skills)
- Consistency Assurance (Hard Skills)
- Program Scaling and Strategy (Soft Skills)
8. Education Program Manager, Pinnacle Knowledge Hub, Dover, DE
Job Summary:
- Assign classrooms in Astra Academic, including relocation of courses
- Serve as liaison with the Law School Office of Student Affairs and the UMN Office of Classroom Management regarding exam schedules
- Addresses and troubleshoot issues within Curriculum Systems
- Manage support for all General Curriculum adjuncts (40-50 per semester)
- Initiate hiring, onboarding, orientation, and training for General Curriculum Adjunct Faculty
- Ensure compliance with Law School Academic Rules, policies and procedures (i.e. syllabi, make-up classes, evaluations, final exams and/or papers, grades, etc.)
- Bring issues or concerns to the Director of Curriculum Administration or the Associate Dean as appropriate
- Manage administration of blind grading and monitor grade submission in accordance with Law School Academic Rules
- Provide direction to and manage staff communication with General Curriculum adjunct faculty regarding instruction-related deadlines and policies
- Supervise collection and maintenance of adjunct faculty application materials, reference checks, resumes, bios, directories, and listservs
- Drive improvements to existing Engineer in Residence program operations, including recruitment, onboarding, and people operations processes for Facebook engineers selected to teach undergraduate computer science courses
- Lead a team of more than 3 Engineers in Residence and work closely with recruiters and employee resource groups to build pipelines of diverse talent for Facebook University Recruiting
Skills on Resume:
- Classroom Management (Hard Skills)
- Liaison Communication (Soft Skills)
- Troubleshooting (Hard Skills)
- Faculty Support (Soft Skills)
- Hiring and Onboarding (Soft Skills)
- Policy Compliance (Hard Skills)
- Staff Management (Soft Skills)
- Program Operations Improvement (Soft Skills)
9. Education Program Manager, Community Education Partners, Santa Fe, NM
Job Summary:
- Serve as back-up for Law School textbook ordering process
- Supervise and train support staff on responses to departmental email and handling of routine day-to-day faculty, staff and student inquiries
- Manage more complex inquiries personally
- Supervise support staff for 1L Advising and Journal Notes programming including communications with students and faculty
- Updates to videos, websites, and communication materials, registration setup for Journal Notes
- Identify and initiate updates to faculty curriculum webpages with policy updates, schedule changes, and other classroom management resources as needed
- Compile final exam schedules, and exam and grade deadlines each semester
- Proctor and administer midterm and final exams
- Organize and maintain historical data including faculty teaching load and enrollments
- Gather, compare and analyze data for special projects (e.g. annual ABA report, AALS, U.S. News, faculty profiles)
- Recommend process improvements to gain efficiencies and/or address changes in program requirements
- Serve as a back-up for the Director of Curriculum for internal meetings, committees, and course scheduling, evaluation and enrollment functions.
Skills on Resume:
- Textbook Ordering (Hard Skills)
- Staff Supervision and Training (Soft Skills)
- Inquiry Management (Soft Skills)
- Program Coordination (Soft Skills)
- Web and Communication Updates (Hard Skills)
- Exam Management (Hard Skills)
- Data Analysis (Hard Skills)
- Process Improvement (Soft Skills)
10. Education Program Manager, Horizon Skills Network, Fargo, ND
Job Summary:
- Liaise with the internal core team and other internal team members (Creative/Graphics, Editorial/Copyedit, Finance, Program Services) to ensure project resourcing and that needs and milestones are met
- Assess project issues and identify solutions to meet productivity, quality and client goals
- Collaborate with marketing leads for overall marketing plan and content
- Ensure activity is compliant with CME regulations and provide documentation to accrediting partner
- Ensure quality programming and ease of use for each learner
- Design and execute a local education product adoption strategy, aligned with the EMEA strategy and the wider team’s goals
- Drive increased usage of Google for Education’s tools across the country, focused on key metrics
- Manage partners, supporting them in developing high quality adoption services for the market
- Identify upsell opportunities when they arise and work with the sales team to close them
- Work directly with the most strategic customers to help create adoption plans and measure usage
- Act as the local point of contact for scaled adoption programs and ensure success
- Provide operational support to partner-led events
Skills on Resume:
- Project Coordination (Soft Skills)
- Problem Solving (Soft Skills)
- Marketing Collaboration (Soft Skills)
- Compliance Management (Hard Skills)
- Quality Assurance (Hard Skills)
- Adoption Strategy (Hard Skills)
- Partner Management (Soft Skills)
- Sales Support (Soft Skills)
11. Education Program Manager, Gateway Learning Group, Cheyenne, WY
Job Summary:
- Help provide culturally and linguistically competent educational and training workshops to participants, covering issues and topics that encourage college retention and college success
- Provide needed support to CREAR student mentors and college staff through ongoing “check-in” sessions
- Coordinate monthly meetings with CREAR mentors and provide guidance regarding mentee assistance
- Link CREAR students with HF’s comprehensive network of Latino social service agencies
- Help recruit Latino professionals from nonprofit, government and private sectors to serve as career mentors and support Leader Day events
- Secure summer internships and employment opportunities for participating CREAR students
- Leverage partnerships with local community-based organizations, higher education institutions, elected officials, and media to support systemic educational change and Latino student achievement
- Measure change through outcomes evaluations and survey tools
- Review program evaluation data to improve future content for patient education
- Maintain a best practice manual for national patient education telephone web programs, update and improve
- Identify new vendors for Services & Education department
- Manage relationships with external partners who market LLS educational materials and services
- Maintain an excellent knowledge of the LLS mission and programs to promote the field and campaign fundraising initiatives
Skills on Resume:
- Educational Program Delivery (Hard Skills)
- Mentorship Support (Soft Skills)
- Event Coordination (Soft Skills)
- Networking and Partnership Building (Soft Skills)
- Internship and Employment Coordination (Soft Skills)
- Community Engagement (Soft Skills)
- Data Evaluation (Hard Skills)
- Relationship Management (Soft Skills)
12. Education Program Manager, Summit Training Resources, Topeka, KS
Job Summary:
- Manage podcast project scope and implementation, including pharmaceutical grant process, budgeting, status reporting, and reconciliation
- Manage podcast logistics and correspondence, including speaker selection, conceptualizing podcast topics,
- Creating podcast titles/names, podcast summaries,
- Serve as co-host of podcast episodes and Scheduling logistics
- Produce and manage multi-media programming to educate and support patients and caregivers utilizing engaging platforms with easy to understand the content
- Content management and creation/editing of learning objectives for webcasts, virtual lectures, video clips, and podcasts
- Represent LLS at national conferences, to provide information about LLS’s programs and services and to identify potential partnerships for patient programs
- Participate in establishing practices, templates, policies, tools, and partnerships to expand and mature existing patient education to expand patient/caregiver reach
- Develop and edit live and archived content for patient education programs
- Develop patient education content for internal and external stakeholders
- Maintain individual budgets for national patient education programs
Skills on Resume:
- Project Management (Hard Skills)
- Logistics Coordination (Soft Skills)
- Content Creation (Hard Skills)
- Podcast Production (Hard Skills)
- Multimedia Programming (Hard Skills)
- Public Speaking (Soft Skills)
- Educational Content Development (Hard Skills)
- Budget Management (Hard Skills)
13. Education Program Manager, Venture Education Network, Lincoln, NE
Job Summary:
- Collaborate with the marketing department regularly on developing and writing promotion copy,
- Identifying opportunities and target audiences/partners
- Maintaining /developing the educational programs website and eCommerce platform
- Manage and direct all on-site program logistics and activities as well as all vendor relations (including negotiating contract and service terms).
- Serve as an on-site manager at select events in the member-facing role
- Act as the central liaison for program instructors including negotiating faculty contracts and securing commitments
- Build competitive SHRM educational programs, course curriculum, and specialty credentials, which support the Society's overall mission to promote business literacy and support the human resource profession
- Identify topics, trends, and learning models for new educational programming, including SHRM Senior Leadership Programs,
- Make recommendations for updates for current curriculum content using course feedback and evaluations as well as market intelligence.
- Evaluate the effectiveness of existing programs, attendee satisfaction,
- Identify the need for new topics based on market research, member surveys, program evaluations, and alignment with SHRM's competency model across all career levels
- Evaluate the effectiveness of existing programs, attendee satisfaction
Skills on Resume:
- Marketing Collaboration (Soft Skills)
- Website and Platform Management (Hard Skills)
- Vendor and Contract Management (Hard Skills)
- On-Site Event Management (Soft Skills)
- Faculty Liaison (Soft Skills)
- Curriculum Development (Hard Skills)
- Market Research and Trend Identification (Hard Skills)
- Program Evaluation (Hard Skills)
14. Education Program Manager, Synergy Learning Systems, Baton Rouge, LA
Job Summary:
- Identify the need for new topics based on market research, member surveys, program evaluations, and alignment with SHRM's competency model across all career levels
- Manage, coach, and develop a team with a diverse array of talents and responsibilities to support and grow the SHRM Educational Programs business
- Develop and manage the program schedule (including programs at the SHRM Annual Conference and specialty conferences) by identifying program dates and locations and assigning instructors to SHRM Educational Programs
- Collaborate with the events team, marketing department, and other internal stakeholders on coordinating space selection, promotional materials, financial accountabilities, and more
- Oversee enrollment management issues, troubleshoots, and resolves customer-related and technology issues
- Develop, maintain, and regularly report on the annual budget for SHRM Educational Programs.
- Oversee the financial management of seminars by monitoring budget variances and planning appropriate adjustments to maintain profit margins
- Develop and ensure patient education program components are posted on the LLS website
- Stay abreast of the latest education strategies, tools, and terminologies and work with vendors to increase efficiency and effectiveness within patient education program development
- Develop and execute an efficient internal promotion strategy to ensure patient education programs on all patient access platforms are publicized
- Develop and review content to promote patient education with the Marketing team via social media outlets
Skills on Resume:
- Market Research and Content Development (Hard Skills)
- Team Leadership and Development (Soft Skills)
- Program Scheduling (Hard Skills)
- Event Coordination (Soft Skills)
- Enrollment and Customer Service (Soft Skills)
- Budget Management (Hard Skills)
- Financial Oversight (Hard Skills)
- Content Promotion and Marketing (Soft Skills)