• Collaborates with member advisory groups, internal and external subject matter experts and other stakeholders to determine the needs, scope, content, and delivery method of the program/event (e.g., in-person or online conferences, orientations, courses, seminars, etc.).
• Organizes and manages advisory committees or other meetings relating to assigned programs/events and facilitates meetings (on and off site) for assigned programs/events such as program review discussions.
• Formulates the education program’s purpose, analyzes the audience, and develops the value propositions, goals and learning objectives.
• Conducts program review cycles and subject-matter expert ideation meetings. 
• Researches and identifies speakers, subject-matter experts and potential instructors to deliver high-impact educational content.
• Incorporates innovative instructional strategies, learning delivery channels and practices to improve the effectiveness of education program development, learning application and retention.
• Collaborates with the Learning Management System (LMS) administrator for online program set-up, testing, program delivery, and post-event activities.
• Supports online programs as an LMS sub-administrator and/or live online event producer.
• Works with the marketing department in the design, development and execution of multi-channel marketing plans and strategies to promote education programs.
• Collaborates with E&T staff to determine continuing education credit offerings for education programs (e.g., CLE, CPE, CPM/CPSM, PDH, PHR/SPHR, SHRM-CP, SHRM-SCP, CEBS, CMS, and CAP/CPS), oversees implementation and fulfillment.
• Collaborates with E&T colleagues in the development of learning aids and collateral material to prepare the learner for the event and follow-up programs to help the learner retain and implement the learning post-event. 
• Utilizes the LMS and/or other technology-enabled systems to deploy learning aids.

Skills: Program Development, Stakeholder Collaboration, Meeting Facilitation, Instructional Design, Speaker Recruitment, LMS Administration, Marketing Coordination, Continuing Education Compliance

• Conducts evaluations of programs. Analyzes actual results compared to budgets and goals. 
• Uses participant feedback to inform content revisions, develop future education programs and in marketing materials to communicate the program’s value proposition.
• Manages the budget for assigned programs and is responsible for meeting assigned net revenue margins and identifying potential new revenue streams.
• Researches, designs and develops or co-develops innovative education programs, products and services, that complement NRECA’s executive and staff education portfolio, in particular, those that support Core Competencies in the Electric Cooperative Employee Competency Model
• including web conferences, online courses, podcasts and other technology-enabled learning channels to help leverage content from in-person programs and generate revenue through online learning.
• Coordinates with the internal learning management system (LMS) administrator or administrator of an external vendor’s platform on the specific needs of online programs to ensure the hosting platform’s capabilities match the needs of each individual program.
• Leverage the LMS to provide management and delivery of learning activities using adult learning practices.
• Consults with advisory groups, stakeholders, and subject-matter experts to determine the needs, scope, content, and delivery method (e.g in-person, online) of the program depending on the needs of the audience.
• Designs and conducts need assessments and/or market research to identify education needs that will enhance the effectiveness and success of the cooperative network. 
• Uses this information to revise current and/or develop new education programming.
• Participates in non-NRECA sponsored electric utility events and trade shows for purposes of networking, identifying potential partner opportunities, subject-matter experts, and speakers and otherwise collecting information that can be used to develop new and enhance existing NRECA programs.
• Builds relationships with member cooperative employees and network partners, including Associate Members and exhibitors, to stay on top of trends, challenges, opportunities and issues that impact electric cooperatives.

Skills: Program Evaluation, Budget Management, Content Development, Program Design, LMS Coordination, Adult Learning Practices, Needs Assessment, Industry Networking

• Manages one or more large, established programs with generally defined program plans and delivery methodologies
• Is accountable for overall program process, performance, and satisfaction from start to finish
• Participates in establishing program learning objectives, agendas, timelines, milestones, and budgets
• Develops and updates consistent processes that affect program management within GFTD
• Strategic collaboration, and program decisions are recommended & discussed with sales training strategist and higher-level management
• Provides strategic insight to Sales Training Strategist for continuous evolution of all SH sales training programs
• Collaborates with SMEs to get updated content and materials
• Partners with coordinators to ensure all training programs are fully supported for flawless execution
• Position will play a significant role in actual facilitation of field-based employees in the classroom, during QPOA, launch and annual sales meetings, thus requiring some travel.
• Develops metrics for various training programs to measure education completion, tracking & effectiveness.
• Conducts needs analyses with all appropriate parties prior to the development of any new training program based on identified field training needs.
• Ensures all attendees’ trainings, test/quiz scores and certifications are provided to the project coordinator to be tracked in master tracker upon completion.
• Maintain high standards of personal presentation and promote a professional company image

Skills: Program Management, Process Improvement, Strategic Collaboration, Content Development, Training Facilitation, Metrics Development, Needs Analysis, Professional Presentation

• Manage CCC Training program
• Train new coders and coders needing re-training by managing/executing new training protocol
• Develop, present, and manage training materials for CCC staff and UWP providers.
• Mentor the CCC Coding Scholars and support development as candidates for positions on the CCC coding staff, including meeting with Coding Scholars weekly to answer questions and monitor progress,
• Partner closely with coders and providers to conduct specialized training as requested by departments or divisions.
• Provide functional and technical expertise to CCC coders and act as a resource for the coding and management staff.
• Provides guidance to inquiries/questions submitted by coders to the CCC Compliance Portal and assist the Director with the monthly Compliance/CCC call.
• Act as a subject matter expert at weekly CCC Operations Meeting and answer any coding questions that arise.
• Partner with CCC Managers responsible for quality reviews with program development and education needs identified by review results.
• Work in coordination with the CCC Managers to recommend and/or facilitate monthly education sessions.
• Collaborate with Compliance and other internal and external stakeholders to improve CCC quality benchmarks.
• In concert with other CCC staff and Compliance, provide a summary of annual CPT changes and relevant ICD-10-CM additions or revisions.

Skills: Training Program Management, New Coder Training, Training Material Development, Mentorship and Development, Specialized Training Delivery, Coding Expertise, Compliance Guidance, Quality Improvement Collaboration

• Ensure quality, effectiveness, and accountability to Meta culture, standards and processes and support Diversity, Equity & Inclusion and internal learning initiatives that impact Meta’s employee population.
• Collaborate with Open Arts Team, Experiences Lead and Program Managers to define innovative and measurable learning journeys in a range of modalities and creative processes.
• Implement and manage the systems to measure, track, and analyze the effectiveness of Open Arts Experiences programs and deliver ongoing reviews leveraging internal tools and Learning Management Systems for data-driven decisions on iterative strategy.
• Partner closely with existing internal partners and establish new partnerships to define business needs that can be addressed through high-impact, scalable Open Arts Experiences.
• Design user journeys and effective delivery solutions to enable the Open Arts Experiences team to meet learners where they are, mindful of remote and distributed working.
• Maintain knowledge of trends in learning technology and analytics and provide subject matter expertise, instructional design, and occasional facilitation for Open Arts Experiences programs.
• Assess, maintain and improve relationships and processes with external networks of Teaching Artists and other vendors.
• Development, Implementation and Administration of Training, Assessments and Learning Materials for In Services including Dementia, Hospice, Parkinson’s, and Traumatic Brain Injuries
• Development, Implementation and Administration of New Employee Orientation and Onboarding
• Create specialty training to meet the needs of facilities and institutes
• Research and incorporate market trends into the curriculum
• Continuous evaluation and improvement of in-service attendance including effective communication, peak attendance times, topic interests, format, duration

Skills: Program Effectiveness and Accountability, Innovative Learning Design, Data-Driven Decision Making, Partnership Development, User Journey Optimization, Learning Technology Expertise, External Network Management, Curriculum Development and Evaluation

• Recruit, train, and support volunteers from local universities
• Manage budgets, event logistics, vendors, and materials to create memorable Model UN experiences
• Track and survey participants to continuously improve event participant experience
• Use social media and graphic design to help tell the story of work
• Deliver exceptional customer service and key relationships with partners and participants with enthusiasm
• Facilitate engaging, school-based discussions on global issues using UNAGB’s existing curricular materials.
• Draft and edit age appropriate materials on pressing global issues
• Provide administrative support on multiple, changing projects based on organizational need
• Coordinating efforts with a variety of stakeholders across the three program sites, including, but not limited to, faculty and staff
• Drafting program communications for internal stakeholders and coordinating program communications with the Office of Medical Education Communications Manager Contributes to program progress reporting process.
• Researches programmatic issues or inquiries in support of Medical Education.
• Responds to internal program inquiries, conducts preliminary/basic analysis of the inquiries (curricular, administrative, etc.), and identifies appropriate contact with expertise to address the inquiry.
• Liaises with program stakeholders to ascertain the information requested.

Skills: Volunteer Recruitment and Training, Event Management, Participant Experience Improvement, Social Media and Storytelling, Customer Service Excellence, Curriculum Facilitation, Material Development and Editing, Administrative and Stakeholder Coordination

• Assesses highly complex programmatic situations and makes recommendations to senior leadership on best actions. 
• Responsible for keeping senior leaders informed of the project status and overseeing an effective communication and change management plan.
• Participates in annual and long-range financial planning processes, understands and provides recommendations for financial planning and reporting, meets financial objectives, monitors expenditures, explains variances, and initiates corrective actions when necessary.
• Develops unique solutions, working with senior leadership and/or staff to address issues and implement solutions in alignment with the strategic goals of the SJV Medical Education Expansion.
• Provides collaborative leadership and consultation, strategic planning, design and facilitation, and high-level project management on complex, multi-faceted challenges to achieve strategically aligned solutions.
• Ensures that the launch of the BS/MD program meets key deliverables and timelines and complies with national accreditation guidelines. 
• Drafting presentations for reports to UCOP and the State LAO office.
• Coordinate cross-functional teams for staffing plans and professional development, technology, core infrastructure, curriculum, financial and budget, student services
• Supports the Director of Medical Education and other senior leaders to advance projects related to the SJV Medical Education Expansion including LCME Accreditation-related activities, Affiliation agreements and Faculty development and curriculum governance-related overlap between three sites
• Coordinating one or more working group/committee meetings and agendas with DME
• Distributing meeting communications and materials including meeting minutes
• Organizing and maintaining online documents

Skills: Strategic Program Assessment, Leadership Communication, Financial Planning and Analysis, Solution Development, Strategic Planning and Project Management, Accreditation Compliance, Cross-Functional Team Coordination, Meeting and Document Management

• Own all of TSG’s education content including content customization for program launches
• Coordinate marketing and sales activities to drive course purchases by clients
• Develop and maintain high customer service levels at all times with clients and participants
• Interact with clients, participants, and prospective participants before, during, and after the programs
• Successfully plan and manage the launch of an increasing volume of education programs using strong project management skills
• Coordinate program facilitators and content customization with timelines
• Summarize program outcomes into client after-action reports
• Report on program success
• Contract with suppliers to obtain meeting space, lodging, meals, and program materials for public, in-person courses
• Manage program expenses and program vendors
• Drive internal communication strategy to share key findings to stakeholders across the business, including recruiting, engineering, partnerships, and diversity
• Create project plans and timelines to ensure the programs are delivered smoothly, on a day to day basis and within budget
• identify, assess and minimize projects risks until successful project completion

Skills: Content Management, Marketing Coordination, Client Relationship Management, Program Planning and Execution, Facilitator Coordination, Outcome Reporting, Vendor Management, Risk Assessment and Mitigation

• Leverage insights from EDU Stakeholders, customer feedback, and industry trends to inform the development of training programs to empower EDU customers
• Develop and maintain a regular cadence with EDU stakeholders in the Sales and Marketing organizations and partners to drive alignment of priorities, and increase awareness of training programs that support business and customers
• Align training programs with EDU Marketing priorities to influence the integration of programs across marketing channels to increase support and demand for training
• Align training programs with EDU Sales to better position training to help drive sales and generate sales opportunities with new customers
• Training Program Development and Go to Market Planning and Execution
• Partner with the Training Content & Strategy Team and other teams within Microsoft who develop EDU content to prioritize content development and align existing content to support EDU priorities, programs, and campaigns for DSS
• Develop and manage a calendar of training, events, and campaigns to support EDU customers with training and identify new strategies or demand generation channels to increase the effectiveness of training to drive customer engagement, customer usage, and new sales opportunities
• Develop the go-to-market plan, communication and readiness approach and execution plan of key EDU training programs by partnering with Marketing Stakeholders, field communication partners, Readiness, and field Training Managers
• Continuously evaluate the impact of EDU training programs and gather feedback from key stakeholders to drive consistency of execution and actively seek opportunities to improve and evolve the program offering
• Leadership of the Education Customer Success Manager (CSM) Program
• Oversee the EDU CSM Program and partner with the EDU Sales Team to help drive engagement with engagement and sales opportunities with unmanaged customers leading with Training
• Be the EDU training subject matter expert to support the EDU CSMs with training needs and identify new resources and programs to support customers
• Partner with key EDU stakeholders to identify and connect new sources of leads for the EDU CSMs to generate new training and sales opportunities
• Contribute to the coaching, reporting and rhythms of business for the EDU CSMs to build capability and accountability to contribute to DSS sales and EDU MAU

Skills: Training Program Development, Stakeholder Collaboration, Marketing Integration, Sales Alignment, Calendar and Campaign Management, Program Impact Evaluation, Customer Success Management, Lead Generation Strategy

• Planning responsibilities include the determination of resources, timelines, and budgets.
• Project Management of the development of education materials to include development of plans, schedules, risk and issue assessment and avoidance, and communication strategies.
• Management of the plan includes managing agreed project milestones and budgets, ongoing and reporting on all project activities, and team leadership.
• Identifying and resolving any project conflicts, shortfalls, and requirement discrepancies (the position will have project-level management for all internal headquarters education section team members on the projects).
• Provide appropriate information for leadership decision making on project viability
• Support Project Lead in the planning of activities tied to key project milestones
• Schedule Management Coordinate all strategic initiative project activities with the Project Leads to achieve scheduled milestones. 
• Assure all task leaders are aware of activity due dates and intervene where required to adjust team activities and support task leaders in the project management tasks.
• Maintain appropriate coordination between parallel project activities
• Assure all project stakeholders are aware of project timing.
• Monitor, analyze, and report on program/product KPIs to support strategic decision-making and ensure initiatives are driving program growth and impact

Skills: Resource Planning, Project Management, Team Leadership, Conflict Resolution, Decision Support, Schedule Management, Stakeholder Coordination, KPI Monitoring and Reporting

• Ability to train staff responsible for providing education and feedback
• Strong knowledge and application of coding and documentation requirements for providers in an academic healthcare environment.
• Strong presence and ability to work with physicians and leadership across the UW Medicine continuum.
• Ability to work independently and exercise discretion, critical thinking, creative problem-solving, and sound judgment.
• Ability to manage multiple complex projects
• Ability to identify and interpret documentation and coding training needs.
• Ability to design, develop and implement responsive training plans, curricula, methodology, and programs using knowledge of
• curriculum development and adult learning theory.
• Excellent oral and written communication skills, with the ability to convey a positive and professional image, and to interact effectively with diverse personalities and backgrounds.
• Ability to deliver presentations to small and large groups.
• Excellent organizational skills.
• Strong customer service and relationship management skills.
• Proficiency with Windows-based software and Microsoft Office Suite products in a network environment.

Qualifications: BA in Education Administration with 7 years of Experience

• Experienced in delivering education-related trainings
• Excellent oral and written communication skills (Bilingual English/Spanish)
• Excellent interpersonal and communication skills, with a flexible and collaborative spirit
• Able to function well in a fast-paced (remote) work environment, able to respond to multiple requests for assistance simultaneously
• Computer skills including Microsoft Office (Word, Excel, PowerPoint)
• Ability to prioritize and work under deadlines
• Enthusiasm, professionalism and a passion for serving the Latino community
• Strong commitment to the Hispanic Federation's mission and core values
• Ability to share knowledge in an effective way that enhances learning and application of new skills.
• Ability to analyze information and evaluate results to choose the best solution and resolve issues.
• Ability to complete detail-oriented work under pressure and in a timely manner.
• Ability to deal effectively with difficult situations, including personnel actions.
• Ability to maintain confidentiality and handle sensitive information with solid judgment and discretion.

Qualifications: BS in Early Childhood Education with 6 years of Experience

• Strong organizational skills to support Instructional staff across time zones in seven states
• Strong editorial skills to develop and maintain a cloud-based resource for Instructors on a national level
• Positive attitude and desire to be a contributing part of the team, not just part-time
• Demonstrated proficiency in the use of technology and computer software applications, and comfortable with learning new software tools
• Desire to seek out new apps and tools that align with our unique instructional model
• Attention to detail with strong organization/follow-up skills
• Outstanding internal customer service skills
• Strong interpersonal, facilitation and communication skills when writing, speaking and listening
• Makes decisions using data and takes initiative to solve problems
• Can exhibit flexibility when faced with shifting priorities, demands, and timelines through analytical and problem-solving capabilities
• Understanding of learning design, practices, support tools, and technologies
• Knowledge of learning principles and methods for curricular and training design, staff development for individuals, and the measurement of training implementation

Qualifications: BA in Curriculum Development with 5 years of Experience

• Experience delivering training, demonstrated knowledge of multiple delivery modalities, classroom and self-paced eLearning
• Experience with all types of clinical training, including non-nursing positions, possesses a clinical perspective of other discipline's roles and responsibilities
• Knowledge of electronic health record systems
• Experience utilizing effective interpersonal communication, organizational and priority-setting skills
• Ability to plan, organize, implement and evaluate Education Programs in a healthcare setting
• Knowledge of clinical operations and QAPI practices preferred
• Experience in educational program management, performing training use and needs analysis, implementing training interventions, and measuring results
• Knowledge and full understanding of adult learning strategies.
• Ability to lead train-the-trainer sessions and design teaching strategies from new material.
• Ability to train in a variety of settings with different types of adult learning situations.
• Ability to determine content and outcome-appropriate training delivery modalities.

Qualifications: BS in Special Education with 6 years of Experience

• Demonstrated success in training adults and assisting them to overcome resistance to change when learning new tasks, processes, technology, clinical programs and more.
• In-depth knowledge of the Medicare Conditions of Participation for home health and/or hospice California Department of Health Title XXII regulations, and accreditation standards as applicable to home health or hospice.
• Knowledge of standards of practice, utilization review, performance improvement, ICD-10 coding, OASIS,HIS, PPS and managed care contracts.
• Ability to manage competing priorities.
• Excellent written and oral communication skills along with dynamic and effective presentation skills.
• Conceptual, analytical, and problem-solving skills in a complex environment such as tact, Conceptual, analytical, and problem-solving skills in a complex environment are required tact, diplomacy, and ability to work with individuals in all levels of the organization.
• Ability to influence work outcomes through others while maximizing opportunities for standardization and integration of ‘best practices’ within the organization.
• Computer skills (Outlook, Word, Excel, PowerPoint) and knowledge required to understand, guide and support educational system processes.
• Able to multi-task and function within established time frames for deadlines.
• Able to handle sensitive issues, conflict with or among others, respectively direct and reinforce staff efforts, effectively plan and organize and prioritize work, and to effectively solve unique problems as they arise or identify when to consult supervisor.
• Able to deal with a challenging work environment from time demands and conflicting priorities.
• Able to maintain a positive and professional image and demonstrate self-directed learning to meet professional development and/or license requirements
• Education and Experience Requirements/Senior Manager, Education Programs

Qualifications: BA in Organizational Leadership with 5 years of Experience

• Experience working for a large non-profit or community institutional setting
• Experience in large group presentations
• Outstanding communication skills, both verbal and written
• Detail-oriented, flexible, and able to manage multiple projects from inception to completion in a fast-paced environment
• Able to work with others in a wide variety of capacities, e.g., vendors, staff, patients, and volunteers.
• Strong problem-solving skills
• Excellent knowledge of Microsoft Office, including Word/Excel/PowerPoint
• Working knowledge of WordPress, Blubrry, Salesforce, Adobe Acrobat XI Pro, and Content Management Systems
• Understanding of standard budget accounting procedures
• Experience and understanding of curriculum development, theories of learning and knowledge of evaluation techniques
• Understanding of executive education and the administrative issues in certificate training programs and higher education programs
• Knowledge of PC-based computer systems and software

Qualifications: BS in Human Development with 6 years of Experience

• Skilled in drafting and refining materials
• Ability to assist volunteer and paid faculty in the development of course curricula in preparation of course offerings
• Experience in participating in conference calls, reviewing the draft course outline, providing guidance on balancing lectures with interactivity, and maintaining the department’s policies regarding materials preparation, timelines, and PowerPoint presentation templates.
• Experience in conducting research, drafting small group activities, preparing the materials course binder, etc. are associated with course management activities.
• Ability to facilitate instructional programs.
• Ability to conduct legal research and analysis and interpret the law.
• Success in managing multiple priorities successfully and completing them in a timely and efficient manner
• Experience teaching or assisting with the planning and development of educational activities, professionally or as a volunteer
• Experience with planning and facilitating meetings
• Analytical, legal research and writing skills
• Ability to effectively interact, verbally and in writing
• High attention to detail and possesses excellent organizational and writing skills

Qualifications: BA in Instructional Design with 5 years of Experience

• Experience negotiating, coordinating, and deploying project and program implementation in public or private sector
• Proven experience in working with IT industry training programs and certification offerings, and related workforce readiness projects or initiatives
• Excellent written and verbal communication skills with proven ability to write complex business documents.
• Excellent relationship management skills, with established experience at a senior management or CXO level
• Ability to operate independently, manage and design programs and projects in a highly ambiguous and complex environment.
• Experience across functional and technical areas designing, developing, deploying, and maintaining large scale projects.
• Experience in engaging with senior tertiary institution management/faculty and other agencies preferably in the Public Sector.
• Willingness to delve in to details, monitor implementation and enablement activity metrics, and determine corrective action.
• Experience in education, career preparation counseling, workforce development, recruitment, HR or related fields.
• Familiarity with the AWS platform, cloud computing, web services, software development, or related technologies.
• Knowledge of Australian Curriculum standards, through demonstrated teaching experience.

Qualifications: BS in Community Education with 6 years of Experience

• Excellent written, oral, and interpersonal skills
• Ability to communicate complex information in a clear manner to a variety of audiences
• Strong organizational skills and attention to detail and accuracy
• Strong analytical, administrative, computer and problem-solving skills
• Ability to complete multiple assignments within provided time constraints with minimal supervision
• Ability to manage and prioritize multiple tasks
• Formal tertiary qualifications in education, geography, geospatial technology or equivalent.
• Education professional development experience 
• Strong technical and administrative aptitude.
• Ability to communicate effectively with stakeholders at all levels of an organization.
• Capacity to work both autonomously and as a member of a small team.
• Ability to operate as a value-driven member of the broader team.

Qualifications: BA in Educational Psychology with 5 years of Experience

• Understanding of adult learning principles and program evaluation.
• Experience with program development, project management, student services or related field
• experience managing continuing medical education programs for physicians or overseeing administrative programs.
• Skilled and experienced in collaborating with physicians and faculty.
• Successful track record of launching and managing innovative and complex programs
• Entrepreneurial and innovative mindset, comfort with change, ambiguity, and institutional evolution in a fast-paced environment.
• A high degree of social facility in obtaining cooperation and support from a broad range of faculty, staff, and individuals both within and outside the institution.
• Familiar with project management tools such as Asana, Miro, Smartsheets, etc.
• Demonstrated ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive projects with multiple deadlines.
• Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness.
• Demonstrated creativity, problem-solving, critical analysis, initiative, judgment and, decision-making skills.
• Demonstrated ability to develop and meet budget goals.

Qualifications: BS in Program Management with 6 years of Experience