ECOMMERCE PROJECT MANAGER RESUME EXAMPLE

Published: Jan 02, 2025 – The Ecommerce Project Manager manages system-to-system E-Business integration projects, ensuring alignment with business objectives and data integrity. This position oversees project documentation, resource planning, and digital solution delivery in collaboration with internal teams and stakeholders. The manager also drives client satisfaction, fosters relationships, and identifies opportunities to expand ecommerce platforms and achieve growth targets

Tips for Ecommerce Project Manager Skills and Responsibilities on a Resume

1. Ecommerce Project Manager, BrightTech Solutions, Austin, TX

Job Summary: 

  • Manage the full lifecycle of each project, including client meetings, estimating, defining scope and timeline, assembling the team, managing to budget and timeline, and reporting results
  • Responsible for project profitability and resource utilization
  • Serve as the primary point of contact for all client communication
  • Work with the internal team to keep productivity high and foster a collaborative work environment
  • Involved in business planning and marketing strategy efforts with clients. 
  • Compile and write client-facing project documents, including creative briefs, campaign plans, activity and budget reports, etc.
  • Communicate business/project goals and objectives to the internal team, and advocate for client needs while maintaining project profitability
  • Work with the accounting team to invoice and report on all projects
  • Collaborate with PM and the management team to forecast resource needs, keeping the team at a high level of utilization
  • Communicate directly with design, development, and QA teams on project details
  • Plan and monitor project stages
  • Provide leadership and encourage teamwork within assigned project teams  
  • Receive general supervision on day-to-day work, detailed instructions on new projects or assignments  
  • Work with the manager to produce a strategy for solving problems


Skills on Resume: 

  • Project Management (Hard Skills)
  • Client Communication (Soft Skills)
  • Budget Management (Hard Skills)
  • Team Leadership (Soft Skills)
  • Strategic Planning (Hard Skills)
  • Problem Solving (Soft Skills)
  • Resource Allocation (Hard Skills)
  • Collaboration (Soft Skills)

2. Ecommerce Project Manager, GreenFields Digital, Denver, CO

Job Summary: 

  • Independently manage digital projects while ensuring proper prioritization is given
  • Meet consistently with the internal team to manage timelines, progress, and deliverables, and communicate updates to internal clients
  • Escalate potential project issues and delays
  • Manage acceleration requests and timeline negotiations
  • Translate internal client priorities and expectations clearly across internal development teams
  • Focus on high-quality deliverables and error-free updates
  • Serve as the internal lead for development testing
  • Support the overall team revenue goals
  • Support internal clients with website troubleshooting, testing, and clarifying development needs
  • Run Client eCommerce operations, balancing the needs of all different key areas (admin, logistics, IT, content production, commercial) 
  • Optimize costs and efforts while improving sales performance.
  • Analyze client operational environment to plan and manage the setup of an eCommerce initiative
  • Organize eCommerce operations to accommodate multichannel (selling on marketplaces) and omnichannel (physical and online) strategies.
  • Work closely with cross-functional teams such as Digital Marketing, CRM, UX, IT, Customer Service, Logistics, and Admin to ensure efficient and effective project delivery
  • Constantly analyzing KPIs to monitor the effectiveness of the implemented 


Skills on Resume: 

  • Project Management (Hard Skills)
  • Team Collaboration (Soft Skills)
  • Client Communication (Soft Skills)
  • Problem-Solving (Soft Skills)
  • eCommerce Strategy (Hard Skills)
  • Cross-functional Coordination (Soft Skills)
  • Data Analysis (Hard Skills)
  • Cost Optimization (Hard Skills)

3. Ecommerce Project Manager, NovaCommerce, Portland, OR

Job Summary: 

  • Manage end-to-end project delivery, with the responsibility of defining and implementing best practices for the delivery.
  • Manage a large team of permanent and temporary resources across multiple client accounts (based onsite and offsite).
  • Resolve any issues and derive solutions to problems throughout the project life cycle.
  • Effectively manage project scope by ensuring any changes to the scope are
  • Manage budget and resources for project delivery.
  • Direct the team to deliver SLAs that enable the business to meet its objectives.
  • Work with key stakeholders to complete the project charter outlining the scope, goals, deliverables, required resources, budget and timing.
  • Complete work structure breakdown to estimate the effort required for project delivery.
  • Work closely with department leads to provide a project schedule to identify when each task will be performed, by which discipline and by which resource.
  • Communicate expectations to all team members and stakeholders.
  • Act as a mediator between stakeholders and team members.
  • Document and approved by stakeholders through proper documentation (change request forms).
  • Determine if external consultants or contractors will be required to complete the project plan. 
  • Track and report on project milestones and provide status reports to all stakeholders.
  • Lead, coach and motivate the team members on a proactive basis.
  • Determine how results will be measured and complete a post-project evaluation report to determine how well results were achieved.
  • Evaluate, recommend, and develop tools and best practices for project management and execution.
  • Ensure all project documents are correctly developed, debriefed, shared, and filed/archived for all projects.


Skills on Resume: 

  • Project Delivery (Hard Skills)
  • Team Management (Soft Skills)
  • Problem Solving (Soft Skills)
  • Budget Management (Hard Skills)
  • Stakeholder Communication (Soft Skills)
  • Scheduling (Hard Skills)
  • Leadership (Soft Skills)
  • Risk Management (Hard Skills)

4. Ecommerce Project Manager, Peak Innovations, Salt Lake City, UT

Job Summary: 

  • Develop and apply appropriate project management standards from project initiation through delivery.
  • Gather requirements for project stakeholders, including customers, external vendors and internal departments.
  • Create, develop, and maintain project plans including objectives, deliverables and schedules with support from the Director of PMO, Delivery and Support Services, and the VP of Client Success.
  • Manage multiple projects and ensure targets are achieved promptly at all stages of the software development lifecycle.
  • Manage internal and external suppliers, stakeholders, and customer relationships.
  • Be innovative in simplifying complex business requirements, which can be successfully converted into technical, scalable designs for future enhancements.
  • Work closely with clients to identify and analyze business requirements. 
  • Work with Solution Architects to craft appropriate, cost-effective, and scalable solutions.
  • Track record of project leadership delivering projects within defined timeframes.
  • Manage multiple 3rd party programs related to timelines, task management, project resource allocation, burn/run rate, internal/external communications, etc.
  • Define program scope, objectives, and deliverables in support of business goals and work with senior leadership and stakeholders to gain approval
  • Manage multiple projects in a fast-paced, agile environment, working closely with project managers, development teams and stakeholders to ensure successful product and feature launch
  • Effectively communicate project status with respective stakeholders and executives
  • Create program overview decks and training materials and present them to stakeholders
  • Develop delivery plans and timelines for feature and program development, closely monitor and track progress, resource allocation, dependencies, and risks


Skills on Resume: 

  • Project Planning (Hard Skills)
  • Requirements Gathering (Hard Skills)
  • Stakeholder Management (Soft Skills)
  • Agile Project Management (Hard Skills)
  • Communication (Soft Skills)
  • Problem Solving (Soft Skills)
  • Vendor Management (Hard Skills)
  • Leadership (Soft Skills)

5. Ecommerce Project Manager, SilverStream Systems, Boise, ID

Job Summary: 

  • Ownership of the consolidated project plans, actions, risks, and issues for all the projects within the portfolio
  • Ownership of project budgets, scope, resourcing, tracking and documentation
  • Ownership of the client relationship and expectations about their current program of projects and their roadmap
  • Manage 3rd party relationships, and identify and mitigate risks associated accordingly.
  • Devise and validate suitable delivery strategies with the Head of Delivery
  • Build and provide leadership to cross-functional project teams
  • Proactively collaborate with the project management team's excellence
  • Scope, coordinate, build, and deploy day-to-day sitewide updates
  • Lead coordination and development of all new web pages, including landing pages, product launches, and the homepage
  • Research and develop new frontend features and workflow automation
  • Work with external partners on web implementations, maintenance, and growth plans
  • Execute and evolve merchandising and marketing strategies
  • Manage the eCommerce product launch process, ensuring timely execution of every detail
  • Project-based research and development for new initiatives
  • Lead Quality Assurance process on each code release


Skills on Resume: 

  • Project Management (Hard Skills)
  • Budget Management (Hard Skills)
  • Client Management (Soft Skills)
  • Risk Mitigation (Hard Skills)
  • Team Leadership (Soft Skills)
  • Web Development (Hard Skills)
  • Communication (Soft Skills)
  • Quality Assurance (Hard Skills)

6. Ecommerce Project Manager, UrbanShift Solutions, Raleigh, NC

Job Summary: 

  • Manage gadgets, tech, and electronic goods eCommerce stores and funnels across paid channels, SEO and CRM
  • Develop the product lines and source new, relevant products
  • Manage and oversee all components of SEM, affiliate, social platforms, email, push notifications, mobile app and other outbound efforts
  • Manage and report on consumer life cycle and overall brand success
  • Work to grow lifetime value and overall consumer experience
  • Explore new opportunities amongst product portfolios and platforms
  • Report and analyze incoming traffic and provide optimization feedback
  • Monitor brand performance via SpyTools, Tableau, Everflow, and other analytic resources
  • Monitor customer feedback and escalate issues to the appropriate departments
  • Research competitor sites for existing brand optimization and new potential products
  • Provide feedback and strategy to internal creative and media buying teams
  • Track customer preferences, metrics, and media campaigns
  • Assist in minor copy and pricing updates and ensure content is SEO-approved
  • Brainstorm ideas and participating in training and workshops
  • Maintain a positive image of the brand, always.


Skills on Resume: 

  • eCommerce Management (Hard Skills)
  • Product Sourcing (Hard Skills)
  • SEM/SEO (Hard Skills)
  • Data Analysis (Hard Skills)
  • Customer Experience (Soft Skills)
  • Brand Management (Soft Skills)
  • Traffic Optimization (Hard Skills)
  • Competitive Research (Hard Skills)

7. Ecommerce Project Manager, SwiftTech Commerce, Orlando, FL

Job Summary: 

  • Lead integration of Online websites with messaging partner 
  • Oversee the requirements gathering and building of Global Online database and engineering APIs 
  • Oversee the integration of brick-and-mortar and Online data 
  • Work with technical teams and Regional Marketing teams 
  • Escalate any potential change in project scope and expected deliverables to the Customer Acquisition and Retention Team, Regional Affiliates, and Global Communications Operations Team. 
  • Work with the Global Communications Operations Team to ensure marketing data quality by scrubbing, analyzing, and maintaining contact information. 
  • Partner with 3rd party content and list vendors to increase the marketable database, including the cleansing and uploading of all lists 
  • Drive standardization of segmenting methodologies for targeting and reporting accuracy 
  • Manage 3rd party data augmentation, appending, and cleansing. 
  • Minimize list decay and unsubscribes while increasing the productivity of CRM marketing programs 
  • Provide leadership and guidance on all updates and enhancements to the websites.
  • Proactively work to expand knowledge and skillset through continuing education, reading, and certifications.
  • Participate as a project manager once new projects are launched


Skills on Resume: 

  • Integration Management (Hard Skills)
  • API Oversight (Hard Skills)
  • Data Management (Hard Skills)
  • Team Collaboration (Soft Skills)
  • Stakeholder Communication (Soft Skills)
  • CRM Management (Hard Skills)
  • Project Leadership (Soft Skills)
  • Problem Solving (Soft Skills)

8. Ecommerce Project Manager, Horizon Web Ventures, Phoenix, AZ

Job Summary: 

  • Understand the project scope, guide all the stakeholders during the implementation process act as an e-commerce expert and apply the best practices
  • Have ownership and be accountable for the project's success
  • Manage process for new customer implementation projects, including coordinating and supporting both the internal and partners’ development team and the customer project team through business requirements and technical architecture, training, and go-live
  • Educate client stakeholder groups on the platform and value
  • Interact with different areas within the organization, such as sales and R&D teams
  • Quickly report ALL the current projects' status at any time in detail (high level of organization and attention to detail)
  • Prioritize replying to customers as fast as possible
  • Build trust with the clients to become a trusted advisor (eliminate/reduce the escalation process)
  • Do platform demos for partners
  • Manage the implementation project, leading the communication between all the stakeholders (client and vendors), and set the pace, giving visibility for everyone (avoid miscommunication and keep everything under control)
  • Act as a solution architect, helping the clients to implement new capabilities
  • Improve the clients' Net Promoter Score
  • Support the sales team in answering an e-commerce platform RFP.


Skills on Resume: 

  • Project Management (Hard Skills)
  • Client Communication (Soft Skills)
  • Solution Architecture (Hard Skills)
  • Stakeholder Management (Soft Skills)
  • Training (Soft Skills)
  • Organization (Soft Skills)
  • Technical Knowledge (Hard Skills)
  • Sales Support (Hard Skills)

9. Ecommerce Project Manager, NextWave Digital, Minneapolis, MN

Job Summary: 

  • Collect stakeholder website requirements/functionality updates/bug fixes across sales, brand, digital marketing, and eCommerce
  • Map loosely defined business requirements to specific technical solutions and write up project descriptions as a jumping-off point 
  • Work closely with agency developers to implement these requirements.
  • Develop, manage and prioritize the website’s project pipeline with the development agency and ensure projects are delivered on time and within budget.
  • Prioritize and develop site features that drive conversion, consumer engagement and revenue growth.
  • Liaise between internal teams and development agencies to create and continuously maintain alignment around the project objectives, hours, deadlines, and scope.
  • Work with agency developers to QA all new projects and ensure the deliverable meets the outlined requirements.
  • Liaise between the agency developers and the eCommerce team/Marketing team
  • Collect feedback and iterate on projects until all parties are satisfied with the outcome.
  • Develop team and manage deliverables timing to continually move tasks from backlog to assignment to meet deadlines.
  • Scope the internal requirements and manage the agency development team in the build-out of additional catalog and e-commerce websites on Shopify Plus to meet business objectives.
  • Perform Business Analysis, scope project requirements, finalize the budget, and manage website build.
  • Work with agency developers on estimates, SOWs, hours/budget utilization, scope definition, and invoicing.
  • Act as technical Subject Matter Expert on digital website technologies.
  • Maintain an understanding of current e-commerce trends/implementations and best practices


Skills on Resume: 

  • Project Management (Hard Skills)
  • Requirement Gathering (Hard Skills)
  • Technical Writing (Hard Skills)
  • QA Testing (Hard Skills)
  • Stakeholder Communication (Soft Skills)
  • Budget Management (Hard Skills)
  • E-commerce Strategy (Hard Skills)
  • Team Coordination (Soft Skills)

10. Ecommerce Project Manager, DigitalCore Strategies, Chicago, IL

Job Summary: 

  • Work as a business project manager to launch the Givenchy China WeChat mini-program store with an omnichannel platform
  • Work closely with the Global Ecommerce team to complete business requirements 
  • Use cases, functional specifications, business processes, and testing specifications for eCommerce and omnichannel projects
  • Serve as the subject-matter expert (SME) for the functional capabilities and underlying technical aspects of eCommerce platforms
  • Perform the overall day-to-day management of the project to ensure that project objectives are achieved within time/cost/quality constraints
  • Work closely with the Global Ecommerce team to remain in full communication on the status and details of the project
  • Coordinate with internal teams and external resources throughout the entire project life cycle, from inception 
  • Produce launch and post-launch assessment based on business requirements
  • Capture and record meeting notes and ensure action items are completed promptly
  • Ensure UAT activities meet business goals.
  • Coordinate the release of business approvals before launch
  • Raise bugs and tasks in project management tools such as Jira/Confluence
  • Work as part of the E-commerce team to ensure smooth operation after launch
  • Be part of the day-to-day operation of the omnichannel eCommerce, to ensure the smooth performance of backend systems
  • Manage the agency partner on the technical side to timely solve any technical issues that might arise
  • Partner with business stakeholders on matters relating to backend system flow to become well-versed on the breadth and scope of the business, to make recommendations for process improvement to optimize solutions
  • Monitor market developments, new technology trends, and propose new opportunities/new projects for business consideration


Skills on Resume: 

  • Project Management (Hard Skills)
  • E-commerce Expertise (Hard Skills)
  • Stakeholder Communication (Soft Skills)
  • Technical Coordination (Hard Skills)
  • UAT Testing (Hard Skills)
  • Problem Solving (Soft Skills)
  • Process Improvement (Soft Skills)
  • Market Analysis (Hard Skills)

11. Ecommerce Project Manager, OceanBridge Technologies, Seattle, WA

Job Summary: 

  • Establish collaborative and productive relationships with cross-functional stakeholders and project management teams
  • Establish the overall definition of technology requirements.
  • Prepare project plans, development approaches, estimated costs, risks, interfaces and schedules for approval by the team and vendors
  • Work closely with development teams to build and launch new products, features, and programs
  • Define and organize the programs and features, analyze data, drive performance improvements, and influence resource allocation for all stages of the execution
  • Facilitate meetings with technology and business to create requirements and plans
  • Monitor projects to ensure the project delivery timeline remains intact
  • Provide status updates and escalate issues or risks to business and technology leadership
  • Refine and update technical and business skills and experience through work assignments, business training, attending professional and business industry conferences and actively participating in professional organizations
  • Proactively work to assist others in achieving the organization's objectives
  • Responsible for executing the full eCommerce project life cycle. 
  • Independently manage eCommerce projects.
  • Balance competing project constraints (scope, schedule, resources, risk, quality, and budget.)
  • Ensure key project controls are met during project execution.
  • Collaborates with Department Managers and Project Sponsors to allocate resources across multiple projects.
  • Manage implementation and ongoing support of Project Management tool/software, which serves as a centralized archive of project data (scope, schedule, costs) that can be leveraged in future projects.
  • Matrix management of Project Managers, Requirements Analysts, Business Analysts, and Testers.
  • Champion for project management best practices across all eCommerce projects.
  • Provide weekly status updates of the project portfolio to the leadership team. 


Skills on Resume: 

  • Cross-Functional Collaboration (Soft Skills)
  • Project Planning (Hard Skills)
  • Risk Management (Hard Skills)
  • Team Leadership (Soft Skills)
  • Data Analysis (Hard Skills)
  • Communication (Soft Skills)
  • Resource Allocation (Hard Skills)
  • Problem Solving (Soft Skills)

12. Ecommerce Project Manager, BrightEdge Solutions, Houston, TX

Job Summary: 

  • Managing projects and acting as the customer point of contact for E-Business system-to-system integration. 
  • Working in partnership with the Director of Digital Solutions and Marketing, to recommend suitable approaches to be used in the development of each applicable project, to ensure business objectives and data integrity are achieved.
  • Managing projects that will document business requirements, design, and deliver digital solutions to meet the requirements of the customer and Vallen
  • Assisting with the development of recommendations, including providing details of resource requirements, dependencies
  • Manage multiple projects, project resources, and project governance
  • Work in partnership with Sonepar's Digital Team to ensure that effective project communication exists throughout the project, including escalation of risks.
  • Take responsibility for ongoing client satisfaction, manage client relationships, and overcome hurdles to ensure win-win solutions.
  • Collaborate with Vallen business stakeholders, including the Sonepar Digital Team, to develop a well-defined project plan that clearly states the project's objectives, scope, assumptions, timeline, and resource requirements
  • Guide project resources in establishing work priorities and the prompt delivery of project tasks.
  • Develop related requirements documentation.
  • Work with the Branches to identify and nurture new customer opportunities for the ecommerce platforms and integrated solutions to drive channel adoption, to ultimately achieve the growth and revenue targets.
  • Provide Vallen/Industry subject matter expertise to the development teams as the company builds out new functionality
  • Provide day-to-day leadership to delivery teams with clear direction and guidance
  • Work with teams to problem solve, jointly brainstorming solutions that meet business needs and make sense within the product and engineering constraints
  • Supports the eCommerce Leadership team to provide portfolio status updates to the Executive Steering Committee.


Skills on Resume: 

  • Project Management (Hard Skills)
  • Client Management (Soft Skills)
  • Digital Development (Hard Skills)
  • Communication (Soft Skills)
  • Risk Management (Hard Skills)
  • Leadership (Soft Skills)
  • Resource Management (Hard Skills)
  • Problem Solving (Soft Skills)