ECOMMERCE PROJECT MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Mai 30, 2025 - The eCommerce Project Manager has extensive experience managing large-scale projects involving cross-functional teams, complex workflows, and diverse technical platforms, with strong expertise in e-commerce and digital solutions. This position excels in developing project plans, technical requirements, and process documentation while demonstrating strong analytical and problem-solving skills. The manager is adept at client communication, project timelines, and delivering solutions in agile environments with a focus on quality and efficiency.

Essential Hard and Soft Skills for a Standout Ecommerce Project Manager Resume
  • Project Management
  • E-commerce Platform Management
  • Web Analytics
  • SEO Optimization
  • Data Analysis
  • User Experience Design
  • Digital Marketing
  • Budget Management
  • A/B Testing
  • Conversion Rate Optimization
  • Leadership
  • Communication
  • Problem-Solving
  • Time Management
  • Collaboration
  • Adaptability
  • Critical Thinking
  • Decision-Making
  • Conflict Resolution
  • Creativity

Summary of Ecommerce Project Manager Knowledge and Qualifications on Resume

1. BA in Business Administration with 4 years of Experience

  • Experience as a PM on large projects dealing with cross-functional teams, complex processes, and multiple technical platforms
  • Must be a team player
  • Strong understanding of current e-commerce trends and best practices
  • Understanding of SEO, SEM, Social Media Marketing, and Online Advertising
  • Experience developing project plans, process diagrams, use cases, functional and technical requirements
  • Strong background in Digital, E-Commerce, and Marketing
  • Good interpersonal skills
  • Excellent verbal and written communication skills 
  • Ability to interact with technical and non-technical audiences including vendors, executives, managers, and subject matter experts
  • Strong problem-solving skills, detail-oriented, creative, practical
  • Strong background in e-commerce, Digital, and Marketing

2. BA in Marketing with 5 years of Experience

  • Professional experience in marketing for an eCommerce-based business
  • Proficiency with Microsoft Office
  • Experience with any of the following - Google Drive, Docs, Sheets, MS Teams, Trello or other project management software, Photoshop, InDesign, Illustrator
  • Deep understanding and expertise in e-commerce and digital asset requirements
  • Excellent verbal and written communication skills
  • Solid organizational, time management, and problem-solving skills
  • Strong project management and data management skills
  • Self-starter mentality, and ability to identify actions and drive results independently.
  • Ability to offer customer training face to face or via web Chris
  • Exposure to or understanding of 1st line support
  • Can work calmly under pressure
  • Experience in managing the delivery of complex projects of multi-disciplinary teams
  • Experience in producing, Requests for Proposals, Project Statement of Works, and other contractual documents

3. BA in Communications with 6 years of Experience

  • Exceptional listening, written, and verbal communication skills
  • Extensive experience in defining scope and requirements gathering documentation
  • Experience with SFCC, BigCommerce, Bloomreach, AEM, Shopify, or similar platform B2B and B2C implementations
  • Experience in delivering large and complex ecommerce projects
  • Sound understanding of the ecommerce landscape including critical technology integrating into ecommerce platforms
  • Ecommerce project management experience, either within an agency, systems integration consultancy, or within an online/digital department of an established retailer
  • Experience in strong verbal and written communication skills and experience in senior stakeholder engagement
  • Experience working with offshore teams, with multi-discipline team management experience
  • Proven experience in successful project management, utilizing relevant tools and techniques to ensure consistent delivery
  • Experience in Agile, Scrum, and Waterfall project management
  • Experience in working within dynamic, fast-paced environments and can react quickly according to business changes
  • Experience working on projects from strategy, user experience, design, build, test, and deployment
  • Ability to resource plan, financial planning, control and report efficiently and effectively

4. BA in Project Management with 5 years of Experience

  • Demonstrated experience in combined program and project management delivery of eCommerce solutions
  • Experience working on a variety of digital programs/projects within a high-paced environment
  • Hold PMP Certification, Six Sigma Green or Black Belt Certification
  • Strong people leadership capabilities with the ability to develop and grow a project team that is skilled and motivated to deliver against commitments
  • Relationship management experience, specifically within a global enterprise, among executives, customers, and staff, as well as externally with vendors and business partners
  • Ability to lead, motivate, influence, and drive to results in a highly-matrixed environment
  • Ability to motivate colleagues to peak performance and establish credibility with key decision-makers
  • Experience in evaluating a broad range of internal and external factors when solving problems and making decisions
  • Ability to conduct and interpret qualitative and quantitative analysis with demonstrated problem-solving skills
  • Ability to show independent judgment and creative problem-solving techniques in a highly complex environment
  • Superior written and oral presentation and communication skills

5. BA in Digital Marketing with 7 years of Experience

  • Established Shopify development experience with proven experience within Shopify CMS
  • Strong knowledge of web product management (UX, UI, Content, HTML, Liquid, CSS/SCSS & JavaScript, coding principles, etc.).
  • Experience working on high-traffic, responsive e-commerce websites.
  • A passion for front-end architecture and learning new technologies.
  • Experience working with agency developers.
  • Experience in agile development and best practices.
  • Familiar with Basecamp, extremely well-organized with strong attention to detail.
  • Self-starter, problem-solver, proactively diving into projects without having to be asked.
  • Passion for web development and a desire to remain up to date with the latest technologies.
  • Exceptional communication skills with the ability to communicate seamlessly between developers and internal colleagues.
  • Process control, quality reviews, and delivery of governance and documentation
  • Experience in communicating and liaising with senior key stakeholders and project sponsors

6. BS in Computer Science with 8 years of Experience

  • Experience in project management
  • Clear, concise (verbal and written) but especially to communicate by telephone
  • Focus on profit/revenue maximization and cost efficiency for the company, achieved through personal commitment to meeting agreed standards and targets.
  • Strong overall eCommerce experience (Shopify, Magento, SFCC, SAP Hybris)
  • Must have Shopify or Magento experience
  • Previously worked at an eCommerce digital agency
  • Have relevant project management experience, preferably in digital creative and technology projects
  • Strong client management experience
  • Have a passion for the e-commerce industry
  • Strong Leadership Experience
  • Significant experience in eCommerce/digital, ideally in building new customer experiences
  • Great understanding of acquisition and retention programs/mechanisms
  • Experience in driving UX and Design stakeholders
  • Experience in working with Web development teams

7. BA in Advertising with 5 years of Experience

  • Detailed understanding of web development project phases
  • Strong Project Management skills
  • Familiar with Analytics and behavioral analysis tools
  • Knowledge of Microsoft O365 suite of products and tools
  • Knowledge of Microsoft Teams
  • Highly proficient in developing project schedules using MS Project, Smartsheets, or any other leading Project Planning and Management collaboration tool.
  • Experience with and proficiency with JIRA, Confluence, and MS Office, particularly PowerPoint and Excel.
  • Understanding of project management.
  • Excellent organization and planning skills.
  • Excellent communication skills to help explain complex and technical aspects simply.
  • Ability to form good lasting relationships with clients.
  • Experience managing eCommerce projects, preferably with Magento, Shopware, or BigCommerce.
  • Excellent people skills, and ability to manage multiple projects and tasks.

8. BS in Data Analytics with 4 years of Experience

  • Experience as a PM on large projects dealing with cross-functional teams, complex processes, and multiple technical platforms, with a Project Management Professional (PMP) 
  • Strong understanding of current e-commerce trends and best practices
  • Experience developing project plans, process diagrams, use cases, functional and technical requirements
  • Strong background in Digital e-commerce
  • Familiarity with programming languages such as PHP, C#, or .NET
  • Punctual and good time management.
  • Understanding of project processes and timelines.
  • Experience writing Statements of Work or Project Charters
  • Experience working in an agile environment 
  • Excellent customer interface skills.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and outstanding analytical and problem-solving skills.
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