• Assist internal and brand teams in the efficient execution of various operational needs, leveraging the global talent of an overseas team
• Establish and maintain MBG’s global Business Ops team as a marketable, competitive advantage against other brands and aggregators
• Stay apprised of industry best practices and data availability/uses
• Ensure Business Ops Team’s adherence to organizational policies and legal guidelines
• Foster a culture of trust and accountability within the team
• Devise remedial actions for any identified issues and conduct crisis management
• Gather requirements across departments for core operational processes and projects
• Develop operational plans to address identified gaps and manage the implementation of the recommended solution 
• Partner with internal teams to iterate on and evolve solutions
• Responsible for interpreting data from various departments, making strategic decisions, and rolling out a plan of action
• Outline project goals, timeline, budget, and execution plan
• Follow compliance and quality standards throughout the project
• Facilitate communication between relevant internal business units
• Communicate with the client to understand their needs and manage expectations
• Lead requirements gathering workshops with clients

Skills: Project Management, Operational Planning, Data Analysis, Client Communication, Team Leadership, Compliance Management, Problem Solving, Stakeholder Collaboration

• Approach every project with a clear purpose of effectively transforming client needs into e-commerce executions meeting business and user goals or objectives
• Create and document the scope of work, including business requirements, budget, project plan and technical specifications for each project
• Plan for, allocate and manage resources–both internally and freelance
• Monitor and control project progress by being proactive in addressing questions, delays, risks and conflicts
• Document change orders, meeting notes, performance/burn reports, timelines and financial tracking updates
• Own timely, effective project communications to ensure internal and external stakeholders are on board and aware of project status throughout the process
• Balance the need to follow procedures and deadlines while maintaining the flexibility to exceed client expectations
• Focus on continuous improvement, spotting opportunities for more effective ways of working and recommending solutions, both internally and to clients
• Develop documentation and lead training efforts for clients on site-specific CMS and eCommerce management procedures
• Lead project retrospectives directed toward improving processes, systems and company offerings
• Form and maintain strong relationships with clients at all levels of organizations to inform ongoing improvements or enhancements based on data and evolving client needs
• Act as the core to any project, rallying teams and ensuring projects are properly resourced throughout their lifecycle
• Check the overall quality and integrity of the project to align with existing standards
• Keep track of expenditures and costs
• Partner with stakeholders and third-party contributors

Skills: Project Management, Resource Allocation, Client Communication, Risk Management, Budget Tracking, Process Improvement, Documentation, Stakeholder Collaboration

• Identify, analyze, define, and document detailed requirements to support project and business objectives
• Create corresponding functional/technical requirement documents and monitor project progress and deliverables
• Participate in process improvement initiatives, helps identify issues and offers recommendations
• Provide day-to-day functional support, application administration and troubleshooting for the operating business
• Assist Clients and end-users with their platform, while identifying their needs
• Lead and organize training sessions for the end users
• Work closely with the project team daily (onshore and offshore) to supervise the development and to ensure that the customer’s requirements are clearly understood by the team
• Work with customers to get answers, clarifications, etc., and set the right expectations around service delivery
• Lead and mentor the team of Developers and QA Engineers within the eCommerce team. 
• Understand the bigger picture and communicate with customers to understand the business needs and system requirements for enterprise-level eCommerce platforms.
• Develop project plans, schedules, and budgets.
• Understand and guide eCommerce best practices.
• Strong understanding of AGILE, SCRUM, and Waterfall Model. 
• Coordinate different workstreams across geographically distributed team members and ensure deliverables quality and schedule adherence.

Skills: Requirements Analysis, Functional Documentation, Process Improvement, Client Support, Team Leadership, Training and Mentorship, Project Planning, Agile/Scrum/Waterfall Management

• Build relationships and collaboration with stakeholders in the organization to effectively specify project expectations and delivery
• Aid in the stewardship of the business development teams to drive team success through strong collaboration and process development.
• Train other Project Managers on processes to develop and grow the skills of the team
• Participate in steering meetings to communicate project timing, status, and direction for Product Owners, Directors and the Management team 
• Escalate areas of concern for decision-making to ensure projects are supported appropriately and ensure plans to mitigate risk
• Allocate work and coordinate tasks with key stakeholders among large cross-functional teams
• Assists other PMs, Product Owners and IT to build roadmaps and strategic planning with appropriate timing and resource planning
• Manage multiple daily Kanban teams, delivering projects on scope, time and budget using agile principles using Kanban
• Project manage daily activities, blockers, and throughput of development teams and ensure action item lists have timing and accountability for completion with precise written and verbal communication skills
• Project management of large-scale projects, using tools like detailed project plans and Gantt charts, Jira boards with cross-functional teams
• Help the team establish an appropriate timeline, resources, and budget for projects to be delivered to customers
• Deliver regular project status updates and tracking toward those goals, with risks identified and clear documentation of key decisions and scope modifications
• Ability to clearly and articulately present the reality of projects in various states to those impacted by project delivery
• Utilize tools to ensure work is visible, transparent and project management details are accurate
• Comprehension of semi-complex web and mobile application development environments, software principles and concepts to facilitate discussions to drive projects forward and connect people toward solutions
• Communicate project plans, decision logs, risk mitigation, deadlines and critical paths to the success of projects
• Utilize reporting and tools to streamline and give visibility to processes and project development and execution

Skills: Project Management, Stakeholder Collaboration, Risk Mitigation, Agile/Kanban Management, Team Leadership, Vendor Management, Strategic Planning, Communication

• Responsible for delivering key strategic projects, collaborating cross-functionally to deliver project goals
• Follow Scrum practices to lead eCommerce teams to continuously deliver new Digital Capabilities
• Ensure key project controls and governance are met during project implementation
• Responsible for identifying and understanding opportunities to improve the project delivery
• Coordinate backlog prioritization and allocation of resources across multiple projects based on value
• Produce and analyze ongoing reporting metrics to ensure the team is always working on the most impactful work, producing at high levels and adjusting the direction or taking corrective action
• Complete other assignments to support the team
• Report and escalate to management concerns over project delivery
• Lead meetings and discussions across teams, and communicate at various levels of the org to effectively communicate project success and delivery
• Train and manage ways of working in agile methodologies, currently Kanban
• Help innovate processes and procedures to drive team efficiency and quality
• Identify gaps, make recommendations and facilitate discussions for CI through retros, project reviews, and team feedback.
• Proactively create, organize, monitor, and manage initiative details and artifacts
• Communicate initiative status to various audiences across the organization.
• Proactively identify and actively lead the escalation and remediation of emerging risks and resource constraints that impact project delivery.
• Analyze reporting and metrics to provide visibility to the team and organization of project status

Skills: Project Management, Agile/Kanban Leadership, Risk Management, Stakeholder Communication, Resource Allocation, Continuous Improvement, Data Analysis, Cross-Functional Collaboration

• Skilled at creating and maintaining SDLC artifacts and other project statuses for various audiences
• Skilled at creating complex flowcharts/diagrams
• Highly skilled at communicating with staff while also summarizing project components, status, and blockers to non-technical stakeholders
• Must be able to identify and evaluate the risk of complex risk requirements through multiple perspectives
• Proven API, Micro Services, and Integration solution delivery experience to provide thought leadership across programs/projects for different customers of Infosys.
• Must have experience delivering large-scale integration programs/projects, and strategy work using API and Micro Services Architecture.
• Ability to manage work with the team to understand customer requirements and develop a solution architecture using a microservices architecture
• Ability to have discussions with senior management in an advisory capacity on API/Microservices pre-sales and strategy
• Worked with the onshore/offshore team to estimate the proposed solution.
• Experience in CI/CD, Agile DevOps industry standards and tools for source control, build automation, deployment and testing
• Experience with managing work using Open Source technologies - development, integration, deployment

Qualifications: BA in Marketing with 5 years of Experience 

• Experience in Project Management or similar role, preferably in the E-Commerce space
• Understanding of software development lifecycle best practices.
• Knowledge of both theoretical and practical aspects of project management.
• Self-motivated individual who possesses excellent time management and organizational skills.
• Strong cross-functional collaboration skills, relationship-building skills, and ability to achieve results without direct reporting relationships.
• Strong sense of personal responsibility and accountability for delivering high-quality work
• Strong project management skills
• Ability to manage multiple initiatives from start to completion with minimal assistance.
• Working knowledge of online ad platforms such as Facebook Ads Manager, Google Ads, LinkedIn Ads, AdRoll, and Bing Ads
• Expert knowledge of enterprise-level platforms such as Magento, Netsuite, Hybris, Websphere
• Exceptional organizational skills and the ability to communicate with the team keeping everyone accountable to project deadlines
• Self-starter demonstrating proactivity, grittiness, and ability to take ownership

Qualifications: BA in Business Administration with 4 years of Experience 

• Project Management experience
• eCommerce experience in either a Project Management or Strategy role
• Excellent communication, facilitation, and interpersonal skills
• Ability to assist in estimation, story slicing, retrospective, and other Agile techniques
• Deep understanding of the purpose of each Scrum event - Sprint Planning, Daily Scrums, Sprint Review, and Sprint Retrospective
• Strong organizational and client management skills
• Ability to productively converse with business stakeholders and engineers alike
• Prior digital agency experience
• E-commerce landscape, knowledge, and education
• Cross-Platform Technology experience
• Google Analytics experience
• Direct experience working in a cross-functional role with proven ability to effectively communicate.
• Direct experience working in an Agile (SCRUM) product development environment 

Qualifications: BA in Digital Marketing with 6 years of Experience 

• Project management/leadership experience in the E-commerce or online platform.
• Experience in managing the entire product/project life cycle from providing input to strategic planning to executing tactical activities
• Analytical experience with business intelligence systems (Microstrategy, Tableau, Microsoft BI or similar) for extracting insights from data
• Able to work under pressure and under a tight timeline
• Excellent communication and coordination skills
• Familiarity with Jira project management
• Experience in an internet-driven business environment in a role closely connected to the creation of technology solutions.
• Experience managing programs and multiple projects with cross-functional teams in a fast-paced environment 
• Strong background in system design work through feature and functional specification.
• Able to simultaneously manage projects and deliverables under tight deadlines
• Experience with Scrum, Agile, Kanban, or other methodologies
• Experience using the Atlassian suite to run projects

Qualifications: BA in Marketing with 5 years of Experience 

• Previous experience as a developer or web designer
• Experience in Enterprise Level Management
• Experience using Magento, Magento 2
• Experience with customer acquisition via paid digital channels
• Expert in Google Analytics, knowledge of GLEW.io and Power BI
• An ability to provide exceptional customer service and response times to clients
• An ability to provide proactive recommendations and optimizations
• Strong organization skills and managerial experience 
• Creative, curious and driven with a positive attitude
• A clear desire and aptitude for a servant leadership position
• Experience in Hybris or other e-commerce platform-based solutions
• High attention to detail and thorough checking.

Qualifications: BS in Data Analytics with 4 years of Experience