• Assist internal and brand teams in the efficient execution of various operational needs, leveraging the global talent of an overseas team
• Establish and maintain MBG’s global Business Ops team as a marketable, competitive advantage against other brands and aggregators
• Stay apprised of industry best practices and data availability/uses
• Ensure Business Ops Team’s adherence to organizational policies and legal guidelines
• Foster a culture of trust and accountability within the team
• Devise remedial actions for any identified issues and conduct crisis management when necessary
• Gather requirements across departments for core operational processes and projects
• Develop operational plans to address identified gaps and manage the implementation of recommended solution 
• Partner with internal teams to iterate on and evolve solutions as needed
• Responsible for interpreting data from various departments, making strategic decisions, and rolling out a plan of action
• Outline project goals, timeline, budget, and execution plan
• Follow compliance and quality standards throughout the project
• Facilitate communication between relevant internal business units
• Communicate with client to understand their needs and manage expectations
• Lead requirements gathering workshops with clients

Skills: Project Management, Operational Planning, Data Analysis, Client Communication, Team Leadership, Compliance Management, Problem Solving, Stakeholder Collaboration

• Approach every project with a clear purpose of effectively transforming client needs into e-commerce executions meeting business and user goals or objectives
• Create and document the scope of work including business requirements, budget, project plan and technical specifications for each project
• Plan for, allocate and manage resources–both internally and freelance
• Monitor and control project progress by being proactive in addressing questions, delays, risks and conflicts
• Document change orders, meeting notes, performance/burn reports, timelines and financial tracking updates
• Own timely, effective project communications to ensure internal and external stakeholders are on board and aware of project status throughout the process
• Balance the need to follow procedures and deadlines while maintaining the flexibility to exceed client expectations
• Focus on continuous improvement, spotting opportunities for more effective ways of working and recommending solutions, both internally and to clients
• Develop documentation and lead training efforts for clients on site-specific CMS and e-commerce management procedures
• Lead project retrospectives directed toward improving processes, systems and company offerings
• Form and maintain strong relationships with clients at all levels of organizations to inform ongoing improvements or enhancements based on data and evolving client needs
• Act as the core to any project, rallying teams and ensuring projects are properly resourced throughout their lifecycle
• Check the overall quality and integrity of the project to align with existing standards
• Keep track of expenditures and costs
• Partner with stakeholders and third-party contributors

Skills: Project Management, Resource Allocation, Client Communication, Risk Management, Budget Tracking, Process Improvement, Documentation, Stakeholder Collaboration

• Identifies, analyzes, defines, and documents detailed requirements to support project and business objectives
• Creates corresponding functional/technical requirement documents and monitors project progress and deliverables
• Participates in process improvement initiatives, helps identify issues and offers recommendations
• Provides day-to-day functional support, application administration & troubleshooting for the operating business
• Assists Clients and end-users with their platform, while identifying their needs
• Leads and organizes training sessions for the end users
• Work closely with the project team daily (onshore and offshore) to supervise the development and to ensure that the customer’s requirements are clearly understood by the team
• Work with customers to get answers, clarifications, etc., and set the right expectations around service delivery
• Lead and mentor the team of Developers and QA Engineers within the eCommerce team. 
• Understand the bigger picture and communicate with customers to understand. business needs and system requirements for enterprise-level eCommerce platforms.
• Develop project plans, schedules, and budgets.
• Understand and guide eCommerce best practices.
• Strong understanding of AGILE, SCRUM, and Waterfall Model. 
• Coordinate different workstreams across geographically distributed team members and ensure deliverables quality and schedule adherence.

Skills: Requirements Analysis, Functional Documentation, Process Improvement, Client Support, Team Leadership, Training and Mentorship, Project Planning, Agile/Scrum/Waterfall Management

• Build relationships and collaboration with stakeholders in the organization to effectively specify project expectations and delivery
• Aid in the stewardship of the business development teams to drive team success through strong collaboration and process development.
• Train other Project Managers on processes to develop and grow the skills of the team
• Participate in steering meetings to communicate project timing, status, and direction for Product Owners, Directors and management team 
• Escalate areas of concern for decision-making to ensure projects are supported appropriately and ensure plans to mitigate risk
• Allocation of work and coordination of tasks with key stakeholders among large cross-functional teams
• Assists other PMs, Product Owners and IT to build roadmaps and strategic planning with appropriate timing and resource planning
• Manage multiple daily Kanban teams, delivering projects on scope, time and budget using agile principles using Kanban
• Project Manage daily activities, blockers, and throughput of development teams and ensure action item lists have timing and accountability for completion with precise written and verbal communication skills
• Project management of large-scale projects, using tools like detailed project plans and Gantt charts, Jira boards with cross-functional teams
• Manage vendor relationships Deliver projects on scope, time and budget using a
• Helping the team establish an appropriate timeline, resources, and budget for projects to be delivered to customers
• Deliver regular project status updates and tracking toward those goals with risks identified and clear documentation of key decisions and scope modifications
• Ability to clearly and articulately present the reality of projects in various states to those impacted by project delivery
• Utilize tools to ensure work is visible, transparent and project management details are accurate
• Comprehension of semi-complex web and mobile application development environments, software principles and concepts to facilitate discussions to drive projects forward and connect people toward solutions
• Communicate project plans, decision logs, risk mitigation, deadlines and critical paths to the success of projects
• Utilize reporting and tools to streamline and give visibility to processes and project development and execution

Skills: Project Management, Stakeholder Collaboration, Risk Mitigation, Agile/Kanban Management, Team Leadership, Vendor Management, Strategic Planning, Communication

• Responsible for delivering key strategic projects, collaborating cross-functionally to deliver project goals
• Follow Scrum practices to lead eCommerce teams to continuously deliver new Digital Capabilities
• Ensure key project controls and governance are met during project implementation
• Responsible for identifying and understanding opportunities to improve the project delivery
• Coordinate backlog prioritization and allocation of resources across multiple projects based on valuing
• Produce and analyze ongoing reporting metrics to ensure the team is always working on the most impactful work, producing at high levels and adjusting the direction or taking corrective action if needed
• Complete other assignments to support the team
• Report and escalate to management concerns over project delivery, as needed
• Lead meetings and discussions across teams, and communicate at various levels of the org to effectively communicate project success and delivery
• Train and manage ways of working in agile methodologies currently Kanban
• Help innovate processes and procedures to drive team efficiency and quality
• Identify gaps, make recommendations and facilitate discussions for CI through retros, project reviews, and team feedback.
• Proactively create, organize, monitor, and manage initiative details and artifacts
• Communicate initiative status to various audiences across the organization.
• Proactively identify and actively lead escalation and remediation of emerging risks and resource constraints that impact project delivery.
• Analyze reporting and metrics to provide visibility to the team and organization of project status

Skills: Project Management, Agile/Kanban Leadership, Risk Management, Stakeholder Communication, Resource Allocation, Continuous Improvement, Data Analysis, Cross-Functional Collaboration

• Skilled at creating and maintaining SDLC artifacts and other project statuses for various audiences
• Skilled at creating complex flowcharts/diagrams
• Highly skilled at communicating with staff while also summarizing project components, status, and blockers to non-technical stakeholders
• Perform basic data analysis by assigned efforts
• Must be able to identify and evaluate the risk of complex risk requirements through multiple perspectives
• Proven API, Micro Services, and Integration solution delivery experience to provide thought leadership across programs/projects for different customers of Infosys.
• Must have experience delivering large-scale integration programs/projects, and strategy work using API and Micro Services Architecture.
• Ability to manage work with the team to understand customer requirements and develop solution architecture using microservices architecture
• Ability to have discussions with senior management in an advisory capacity on API/Microservices pre-sales and strategy
• Work with the onshore/offshore team to estimate the proposed solution.
• Experience in CI/CD Agile DevOps industry standards and tools for source control, build automation, deployment and testing
• Experience with managing work using Open Source technologies - development, integration, deployment

Qualifications: BA in Marketing with 5 years of Experience 

• Experience in Project Management or similar role, preferably in the E-Commerce space
• Understanding of software development lifecycle best practices.
• Knowledge of both theoretical and practical aspects of project management.
• Self-motivated individual who possesses excellent time management and organizational skills.
• Strong cross-functional collaboration skills, relationship-building skills, and ability to achieve results without direct reporting relationships.
• Strong sense of personal responsibility and accountability for delivering high-quality work
• Strong project management skills
• Ability to manage multiple initiatives from start to completion with minimal assistance.
• Working knowledge of online ad platforms such as Facebook Ads Manager, Google Ads, LinkedIn Ads, AdRoll, and Bing Ads
• Expert knowledge of enterprise-level platforms such as Magento, Netsuite, Hybris, Websphere
• Exceptional organizational skills and the ability to communicate with the team keeping everyone accountable to project deadlines
• Self-starter demonstrating proactivity, grittiness, and ability to take ownership

Qualifications: BA in Business Administration with 4 years of Experience 

• Project Management Experience
• E-commerce experience in either Project Management or Strategy role
• Excellent communication, facilitation, and interpersonal skills
• Ability to assist in estimation, story slicing, retrospective, and other Agile techniques
• Deep understanding of the purpose of each Scrum event: Sprint Planning, Daily Scrums, Sprint Review, and Sprint Retrospective
• Strong organizational and client management skills
• Ability to productively converse with business stakeholders and engineers alike
• Prior Digital Agency experience
• E-commerce landscape, knowledge, education
• Cross Platform Technology experience
• Google Analytics Experience
• Direct experience working in a cross-functional role with proven ability to effectively communicate.
• Direct experience working in an Agile (SCRUM) product development environment 

Qualifications: BA in Digital Marketing with 6 years of Experience 

• Have project management/leadership experience in the E-commerce or online platform.
• Possess experience in managing the entire product/ project life cycle from providing input to strategic planning to executing tactical activities
• Analytical experience with business intelligence systems (Microstrategy, Tableau, Microsoft BI or similar) for extracting insights from data
• Able to work under pressure and under a tight timeline
• Excellent communication and coordination skills
• Familiarity with Jira project management
• Experience in an internet-driven business environment in a role closely connected to the creation of technology solutions.
• Experience managing programs and multiple projects with cross-functional teams in a fast-paced environment 
• Strong background in system design work through feature and functional specification.
• Able to simultaneously manage projects and deliverables under tight deadlines
• Experience with Scrum, Agile, Kanban, or other methodologies
• Experience using the Atlassian suite to run projects

Qualifications: BA in Marketing with 5 years of Experience 

• Previous experience as a developer or web designer
• Experience in Enterprise Level Management
• Experience using Magento, Magento 2
• Experience with customer acquisition via paid digital channels
• Expert in Google Analytics, knowledge of GLEW.io and Power BI
• Provide exceptional customer service and response times to clients
• Provide proactive recommendations and optimizations
• Strong organization skills and managerial experience 
• Creative, curious and driven with a positive attitude
• Demonstrate a clear desire and aptitude for a servant leadership position
• Experience in Hybris or other e-commerce platform-based solution
• High attention to detail and thorough checking.

Qualifications: BS in Data Analytics with 4 years of Experience