• Manage and prioritise the marketing front-end initiatives based on a structured framework, analyzing commercial, development and customer metrics & ensure prioritized tickets are detailed and ready for development
• Regular competitor analysis researching user experience design of key funnels and new product releases
• Deliver a robust UX approach for the business in collaboration with the UI designer, ensuring stakeholder requirements are met and liaising with the Product Owners and Technology teams to launch new projects and products on the websites
• Owning the CRO strategy and roadmap for Glasses Direct, including analyzing website performance through qualitative and quantitative research, AB testing new initiatives & continuous website optimization of existing placements
• Being the product expert of optimization tools and ensuring each tool is being utilised to their maximum potential.
• Identifying funnel issues and opportunities and working with the Insights & Analytics team to continuously draw insights about the user journey and the customer experience
• Responsible for delivering the eCommerce reach and revenue targets of SA Store 
• Responsible for eCommerce reputation growth, define and measure the impact of changes to existing and new features and how it impact sutomer satisfaction (CSAT) and Voice of Customer (VOC) score
• Map out all of the customer journeys to improve and optimise the eCommerce sales funnel in collaboration with Product and Marketing
• Managing the ongoing lifecycle of the existing customers to retain them (e.g. contact strategy and plan)
• Define and drive strategies & plan across the funnel to grow user conversions and reduce cost of acquisition through new product, channels, features, and experiences
• Use site analytics to plan and develop initiatives to improve engagement, maximise conversion, increase site traffic, achieve sales goals and eCommerce growth
• Lead the process to understand the results, learnings, insights and follow-on experimentation through data
• Report findings with data visualisations and trend analysis.
• Interpret raw data sources into business-facing, consumable readouts with demonstrable results and actionable insights
• Use eCommerce and web analytics to understand and shape customer behaviour within the funnel

Skills: UX Design, Competitor Analysis, CRO Strategy, A/B Testing, Funnel Optimization, Data Analysis, E-commerce Growth, Customer Journey Mapping.

• Oversee management of the Pusheen Shop website on a day-to-day basis, including site operations, customer experience, merchandising, marketing and customer service.
• Manage all site merchandising including product launches, navigation, and site content strategy.
• Monitor website usability and the customer experience to improve site performance, merchandising options, engagement, and conversion.
• Manage the Pusheen Shop Marketing Calendar & asset timeline.
• Oversee all digital marketing strategy & deliverables across channels including email, SMS, SEM, and app.
• Identify, test and implement new opportunities to improve conversion, increase revenue and grow customer acquisition.
• Manage SEO strategies for ecommerce site to ensure website copy and meta data are fully optimized to maximize traffic from search engines.
• Provide analysis & metric reporting on weekly/monthly sales, new product performance, marketing campaign performance, and make recommendations for site improvements.
• Analyze & set KPIs for website and campaign performance to measure success and identify areas for improvement.
• Partner with Warehouse Team to evolve demand planning & order management to ensure smooth order fulfillment & inventory planning.
• Use historical insights & sell-through to make forecasting recommendations, spearhead order replenishment & new item Buy Plans.
• Champion flawless data integrity utilizing the Pusheen Shop Item Set-Up Form ensuring systems & reporting accuracy.
• Partner with the Customer Service team to ensure excellent customer service by addressing & ensuring timely resolution of issues & comments.
• Partner closely with cross-functional teams to ensure timely publishing of new marketing deliverables.
• Effectively communicate with senior leadership, reporting results and defining key strategies.
• Strengthen Vendor Relations & cultivate new partners.

Skills: E-commerce Management, Site Merchandising, Customer Experience, Digital Marketing, SEO Strategy, Data Analysis, Inventory Planning, Vendor Relations.

• Maintain and optimize product listings across sales channels (Amazon, Walmart, etc.)
• Manage all in-channel marketing initiatives and customer engagement, including Amazon Advertising, Amazon Posts, Amazon Customer Engagement, etc.
• Identify issues, develop hypotheses, and execute in-depth analyses to translate data into actionable insights and make recommendations based on your findings
• Take on a variety of strategic, analytical, and marketing initiatives to drive growth for our business in partnership with Sales, Product, Finance, Operations, Marketing, etc.
• Manage relationships with our third-party eCommerce partners
• Managing Ecommerce Assistants and 3rd Party relationships
• Understanding our Product Range and our different target audiences
• Managing products listings and pricing across Amazon, Ebay and our Ecommerce Store
• Managing and executing promotional campaigns
• Arranging products and content to improve user experience and increase conversion rate
• Managing platform settings,UX etc software integrations with those platforms
• Developing product and industry knowledge to help maximise Ecommerce performance
• Working in tandem with Sales Dept to set appropriate pricing
• Spotting trends in order to assist Purchasing Dept with procurement
• Updating product information on various channels as required
• Feeding into SEO Strategy
• Providing Ad Hoc and regular, structured reporting to Management

Skills: E-commerce Management, Product Listing Optimization, Amazon Advertising, Data Analysis, Promotional Campaigns, UX Optimization, SEO Strategy, Pricing Management.

• Delivery of commercial KPIs and reporting on channel P&L
• Regular reporting to the management team, Founder and MD
• Delivering Lucky Saint’s E-Commerce strategy, focusing on acquisition
• Day-to-day running of the e-commerce website and Amazon store
• Collaborating on design and development of website and managing external site development agencies
• Monitor web analytics and record category context on an ongoing basis
• Compile accurate reports on site traffic and sales whilst identifying opportunities
• UX: Optimise the customer journey & experience with conversion in mind
• Manage external agencies and digital marketing specialists to develop and execute detailed improvement roadmaps
• Drive acquisition and retention improvements by developing strategic plans for digital marketing channels including:
• Be responsible for SEO and Paid Search, Paid Social advertising, Email marketing
• Create a new dragon program based on customer needs

Skills: E-commerce Strategy, P&L Management, Web Analytics, UX Optimization, SEO and Paid Search, Digital Marketing, Agency Management, Customer Acquisition and Retention.

• Work with management and IT to advise on design of eCommerce roadmap.
• Plan, implement, manage, monitor, and upgrade the organization's website.
• Lead a small team and external agencies in support of B2B/B2C sales
• Taking technical ownership of the company’s websites including the CMS, checkout, customer database, and ongoing maintenance
• Managing the internal product development roadmap, lead continuous development of the platform and/or review of the sites
• Constantly seek to improve the User Experience of the website regularly.
• Create strategies to grow subscriber base and web traffic metrics.
• Ensure full compliance on the website with all laws and regulations.
• Write/ Edit scripts and have a full understanding of API Integrations
• Assist with the integration of new technologies into the existing setup
• Work with IT and external agencies to plan solutions to technical problems
• Review and monitor payment system such as Opayo and Sagepay
• Work with content marketing team on customer database and Mailchimp platform
• Carry out site audit and monitor performance using SEMRush

Skills: E-commerce Roadmap Planning, Website Management, UX Optimization, API Integration, Team Leadership, CMS Management, SEO and Web Analytics, Compliance Management.

• Own the online trading of the site
• Lead on the research, preparation, and implementation of all E-commerce development projects
• Build a thorough understanding of the technology E-commerce ecosystem - web platform, web apps, ESP, analytics, OMS, WMS
• Responsible for the day-to-day operations of the online store and offering insights for optimizations
• Manage the implementation of the email marketing strategy and be responsible for the planning, briefing, and scheduling of all email campaigns
• Ensure the preparation and timely upload of new products plus the upload of assets and content to the website
• Prepare the website for all relevant marketing campaigns plus weekly merchandising
• Work closely with the logistics and product teams to ensure deliveries are uploaded quickly and efficiently
• Understanding products thoroughly so to optimise selling opportunities and campaigns
• Develop SEO strategy and ensure SEO fundamentals and guidelines are followed
• Ownership of the CRM program, including data capture, analysing, and strategizing retention marketing opportunities
• Monitor website’s performance, highlighting issues but also opportunities for improvements
• Compile and provide weekly, monthly and ad hoc reports on the website performance and customers
• Oversee customer care, including managing the work of E-commerce Executive and future Customer Care Assistant(s), ensuring all inquiries are responded to in a timely and appropriate manner
• Work with the customer care assistant to lead the development and execution of a clientele program
• Full P&L responsibility of the E-commerce channel

Skills: E-commerce Management, Online Trading, SEO Strategy, CRM Management, Email Marketing, Web Analytics, P&L Responsibility, Team Leadership.

• Manage daily fraud operations including manual fraud review, seasonal fraud rule management, fraud optimizations, chargeback flagging, and customer blacklist
• Manage payment-related operations within Cybersource including but not limited to manual refunds, manual settlement, enhancements, and bugs
• Manage end to end relationships with logistics cross-functional partners as well as day-to-day operations including but not limited to: Daily order and return processing via warehouse, Packaging supply for both warehouse and stores
• Monitor return reports from the logistics team and follow up on daily issues log to ensure the logistics team is pushing the warehouse to reconcile outstanding issues
• Monitor and provide support UPS investigations and subsequent claim resolutions
• Manage warehouse forecast based on alignment with Ecommerce Director
• Report any bugs found in any downstream system including but not limited to: SFCC, Cybersource, One Stock, Cegid, and SAP ensuring the bug is acknowledged and impact is clear so that priority can be set for fix
• Ensure post-release QA and regression testing to ensure site health
• Research operations/backend enhancements providing recommendations to improve core KPIs (Conversion, Returns rate, Bounce rate)
• Support stores to fulfill daily omnichannel orders ensuring to monitor fulfillment SLAs
• Support IT related inquiries ensuring they are escalated to the correct department
• Ensure stores have supplies to pack orders
• Escalate any issue that cannot be resolved at the store level
• Ensure Omni-channel guide/SOP is up to date and accurate
• Ensure alignment with store important dates (Closure, opening times, holidays etc)
• Manage end to end launch of Markdown in the US collaborating with all cross-functional departments to ensure online Markdown is executed with seamless customer experience
• Collaborate with Client Services team for end to end management of 3rd party customer service center and related activities such as live chat
• Create and update customer service SOP with new learning or changes to the process on a regular basis

Skills: Fraud Management, Payment Operations, Logistics Coordination, Bug Reporting, QA Testing, KPI Optimization, Omni-channel Fulfillment, SOP Development.

• Ensure solid turnover and meeting long term & short-term sales targets for the related products
• Customer relationship management through effective communication and operation
• Drive turnover with creative thinking and marketing program.
• Integrated manage customers on promotion, price, and product line.
• Inventory management and order management.
• Work closely with a distributor to ensure the key e-commerce account sell in/sell-out/inventory
• Develop new e-commerce platform partners and conduct the collaboration processes
• Daily data analysis to find improvement and catch sales opportunities.
• Cross department collaboration with Trade Marketing, Brand, Finance, Logistics and Sales Planning
• Independently work with TP, Distributor and E-platforms on coming up with biz proposals with the platforms, sales budget, A&P budget, cost structure, marketing promotion plan.
• Regular reporting market intelligence, including the market trends of product development, competitor activities, etc.
• Project Management for companies ¨C help to explore Social Commerce and content Marketing and help Brand to recruit new clients and CRM project
• Define the strategy of the Dragon site program to improve Dragon site stickiness and sales
• Redefine the position and strategy of the existing Dragon program (What’s new, Exclusive brand, Gifting, Weekly special and Flash sales) to improve the performance
• Work with internal team for Dragon program operation 
• Program function improvement, product support, traffic support 

Skills: Sales Management, Customer Relationship Management, Inventory Management, Data Analysis, E-commerce Partnership Development, Cross-Department Collaboration, Project Management, Marketing Strategy.

• Lead day-to-day site content operations across all platforms (desktop, mobile web, mobile app) from a visit to conversion.
• Manage key projects focused on improving customer experience and driving conversion.
• Lead team in the launch of new features as defined by product roadmap.
• Educate others throughout the business about platform capabilities and deployment schedules
• Translate digital metrics and trends into actionable activities
• Present and evangelize information to all levels within the organization
• Partner with eCommerce, Creative and Merchandising teams
• Work with Analytics and external tools to drive execution, testing, reporting, and analysis.
• Lead efforts for site experience and provide critical communications and resolution
• Work with the eCommerce, Marketing, Product, and UX teams to wireframe key customer experiences.
• Manage relationships with various 3rd party agencies and suppliers
• Manage advertising spend to achieve and optimize traffic and ROI goals
• Oversee customer activity and purchase behavior analysis
• Provide ongoing reporting to senior management

Skills: Site Content Management, Project Management, Customer Experience Optimization, Digital Analytics, Cross-Functional Collaboration, UX Wireframing, Agency Management, ROI Optimization.

• Be responsible fo the customer journey and UX for the online store is best-practice
• Promotions, processes and improvements are delivered successfully and in partnership with the Operations Team
• Reporting, forecasts and insights are measured and used to improve processes and results
• Made up of competent, committed and engaged members delivering the outcomes required to drive and develop the business.
• Lead team to do excellent daily execution
• Create a best in a class e-commerce business that inspires and delights customers
• Set the strategic direction for the e-commerce business
• Create a scalable business model that can adapt according to business demands
• Coordinate all internal and external teams in order to deliver all e-commerce projects such as site re-platforming
• Co-work with sales team to support key offline retailers ECOM platform.
• Manage and solve business operational issues.
• Lead jointed business plan with key ECOM platforms to have same goal and target with commitment.
• Deliver yearly, quarterly, and monthly sales and non-sales targets.
• Build ECOM strong fundamental for sustainable business growth.

Skills: E-commerce Strategy, UX Optimization, Process Improvement, Team Leadership, Project Coordination, Sales Forecasting, Cross-Functional Collaboration, Business Development.

• Collaborate with marketing to create coordinated eCommerce and digital strategies that contribute to the company's growth objectives.
• Manage all touchpoints to create a seamless customer journey that results in user engagement and conversion.
• Manage platform functionality and enhancements to support the customer experience and marketing strategy.
• Generate rapid growth in traffic and online sales
• Works with the marketing team to ensure the brand message is properly communicated and digital marketing themes and graphic requirements are distilled in the right media and the brand's content remains consistent in voice, tone, and style.
• Partners with the marketing team and external partners to develop and execute successful Search Engine Optimization (SEO) and Search Engine Marketing (SEM) strategies and campaigns, as well as identify new opportunities to drive traffic and maximize conversion.
• Manages ongoing interactions with vendors to effectively implement and maintain third-party platforms and programs including e-mail, web marketing, content management, paid search, and social media.
• Leads search engine optimization by analyzing search engine patterns and rules to direct online placement of keywords or other content to maintain SEO.
• Monitors the execution of SEM keyword expansion and delivery by tracking and analyzing paid search campaigns and ensuring third-party vendors are effectively implementing against plan.
• Collaborates with internal partners to develop reports for monitoring e-Commerce performance, trend data, and key indicators for all channels.
• Recommends data driven action plans and communicates successes, failures, and corrective actions to the marketing team.
• Owns site functionality and ensures all platforms and processes for online purchasing and transactional communication is efficient.
• Oversees all digital communication and customer service requests transmitted through digital platforms with the goal of creating consistent and seamless customer experience.
• Partners with internal/external teams to implement website improvements that complement the site's content and enhance user experiences.
• Implements administrative changes, upgrades, innovations, and search engine optimization strategies consistent with defined goals and objectives.
• Oversees administrative and tactical work for product setup, email setup, and social media administration as well as ensuring the eCommerce site accurately reflects the inventory position of the company.

Skills: E-commerce Strategy, UX Optimization, SEO/SEM Management, Platform Management, Traffic Growth, Vendor Management, Data Analysis, Digital Marketing.

• Work with heads of other departments to ensure stocks and keep offers up to date
• Coordinate with designer artists and other product creators to keep a top-quality inventory
• Coordinate with legal department Privacy Policy, Refund Policy, Terms of Service, and Shipping policy
• Ensure the content of the e-commerce branded channels align with global strategy while optimizing conversion rate
• Develop the point of sale strategy as a shipping strategy and relationship with the shipping company with business unit managers.
• Track taxes with the finance team and manage inventory across multiple product categories.
• Deliver sales activity reports and sales forecasts 
• Identify strengths, weaknesses, threats, and opportunities and share with all relevant stakeholders.
• Use analytics to identify trends and customer group patterns.
• Engage the customer while driving conversion and sales.
• Oversee campaign strategy and support contract term negotiation with existing/new vendors.
• Work closely with content management /e-commerce buying functions 
• Ensure the perfect execution of such campaigns.
• Be consulted about Gift Cards creations and promotions
• Managing Marketplaces across multiple platforms and determining what products/collections feature on the platform
• Be responsible for the Dropshiping strategy and maintenance
• Stay updated about what products are being promoted with influencers

Skills: Inventory Management, E-commerce Strategy, Legal Coordination, Sales Forecasting, Data Analysis, Campaign Management, Marketplace Management, Dropshipping.

• Partner with innovation and commercial strategy team to innovate on pricing and assortment
• Align with internal operations team on demand planning, fulfillment and compliance requests for business
• Maintain and manage catalog to ensure all products are set up correctly
• Partner with creative and brand marketing teams to ensure brand and product information is optimized for conversion rate, inclusive of enhanced brand content creation, product descriptions & imagery
• Determine marketing programs within Amazon ecosystem beyond AMS to drive rapid growth
• Continually improve the processes to support Amazon business and drive synergies overall brand & commercial goals
• Drive test and learn culture and best practice adoption to improve the Amazon business model
• Responsible for weekly & monthly sales reports, sharing key insights and recommendations which support business needs
• Use learnings from Amazon to inform and build best practices for overall ecommerce channel
• Proposes websites’ optimization roadmap
• Responsible for input and management of site features in the e-commerce roadmap, providing solutions that deliver to targets and foresee potential challenges, putting user experience first
• Maintain product launch calendar and ensure all pages across the site are well presented and strategically merchandised
• Manages ongoing digital content planning and calendar, plan marketing activities, new product launches and other activities necessary to support the brands online and achieve sales goals.
• Plan and execute promotions, identifying products for promotion and marketing assets
• Collaborates with in-house design team for content creation, creating briefs and providing direction on needs
• Ensures content (copy/image/video assets) is on brand and optimal for digital performance.

Skills: E-commerce Strategy, Catalog Management, Demand Planning, Amazon Marketing, Sales Reporting, UX Optimization, Digital Content Management, Promotion Planning.

• Execute strategy to drive rapid, profitable growth in the direct-to-consumer channel
• Manage website design and drive continuous improvement in the user experience, including content and technical recommendations and work with internal and external partners to implement.
• Oversee updates to jenis.com on an ongoing basis including creative assets and content updates, including delivering optimal landing pages to increase conversion.
• Optimize search, navigation and content findability.
• Analyze site performance and critical KPI’s and recommend ways to improve engagement and conversion
• Develop and manage analytics to uncover insights and new opportunities for growth and differentiation.
• Monitor changes in customer lifetime value using data to implement changes to the assortment mix, site features, or marketing strategies.
• Provide reporting for ecommerce initiatives including website traffic, performance and transaction and triggered emails.
• Effective utilization of Google Analytics, including analysis, reporting and recommendations 
• Manage the email marketing program and execution, including growing the file, creating segmented lists, new flows, etc. to drive repeat purchase and conversion
• Manage and prioritize website and IT project updates including features and functionality enhancements.
• Suggest new technologies for advancing the ecommerce business.
• Provide ongoing management of third-party software & lead implementation of new third-party software
• Build test plans to solve for the opportunities found in the regular reporting trends and/or testing experiences that drive the most revenue
• Research upcoming consumer digital trends and digital technologies and build them into marketing campaigns, including test & learn opportunities
• Identify and implement digital marketing approaches and new technology processes to improve awareness, engagement, & conversions

Skills: E-commerce Strategy, UX Optimization, KPI Analysis, Google Analytics, Email Marketing, Website Management, Data-Driven Decision Making, Digital Marketing.

• Create an online wholesale shopping experience
• Manage website enhancements, feature updates, image assets and functionality
• Publish promotions and audit / optimize performance
• Responsible for weekly & monthly sales reports, sharing key insights and recommendations that support business needs and drive performance across the website
• Oversees third-party resources/vendors for web development and digital projects, ongoing website maintenance for bug fixes and new development tasks.
• Enhance and Improve website experience as business strategy evolves
• Create and maintain product listings, maintain SEO optimization and ensure online inventory is accurate
• Manage website enhancements, feature updates, image assets and functionality
• Publish promotions and audit / optimize performance
• Identify and implement digital marketing approaches and new technology processes to improve awareness, engagement, & conversions
• Establish digital KPI’s and ROI targets, making recommendations based on metric inputs and adjustments to improve ROI
• Maintain overview of past or future open orders to ensure customer expectations are met.
• Manage the products, merchandise content and usability for all websites
• Collaborate with agency and internal partners for both operations and AMS marketing

Skills: E-commerce Management, Website Optimization, SEO Management, Digital Marketing, KPI Analysis, Vendor Management, Product Listing, Sales Reporting.

• Experience with Magento software
• Excellent understanding of e-commerce and digital marketing best practices
• A growth mindset must be comfortable working in a fast-growing, agile and high-paced team
• Proficient in Web Analytics tools and Microsoft Office suite
• Resilient with strong project management skills
• Creative and able to problem-solve effectively
• Experience in online sales and strong analytical skills
• Knowledge of the main digital communication channels & mobile
• Good trade knowledge of the environment (competition, brands, innovation, digital breakthrough)
• Ability to communicate results easily, both verbally and visually
• An understanding of the agency or e-commerce industry
• A positive approach to problems
• Fluent in Mandarin, Cantonese, and English

Qualifications: BA in Marketing with 5 years of Experience 

• Must possess a detailed knowledge of digital strategy and planning in a B2B consumer, retail or industrial environment.
• Direct experience developing e-commerce strategy in a B2B environment is a plus.
• Exceptional verbal and written communication skills with the ability to effectively interact with and present to all stakeholders
• Strong analytical skills with the ability to analyze large volumes of raw data, draw conclusions, and develop actionable recommendations
• Brings a strong financial and business discipline to roadmap prioritization
• Strong command of e-commerce platforms and tools such as Google Analytics, UX, Adobe Stack, Hybris
• Strong business acumen, interpersonal skills, a high level of motivation and a self-directed mindset
• Must be able to think broadly about data and how to effectively use it to drive our e-commerce growth strategy (3 and 5-year strategic plan)
• Ability to manage a budget while working on 100+ campaigns
• Evaluate campaign effectiveness by analyzing KPIs, identifying areas for improvement, and providing recommendations
• Effective project management skills, strong interpersonal, verbal, and written communication skills
• Basic knowledge of key business measures--sales, gross margin, OL, etc.
• Computer proficiency to include Microsoft Office Suite
• A strong background in Amazon Advertising

Qualifications: BA in Economics with 6 years of Experience 

• Experience in E-Commerce & Digital Marketing experience
• Strong leadership with strategic vision and drive
• Structured and has good analytical skills
• Ability to collaborate with multiple stakeholders
• Working experience with Amazon, Walmart, or other online marketplace seller platforms.
• Have B2B & B2C experience.
• Experience in pay-per-click (PPC) management for SEM campaigns, programmatic display, and SEO
• Team player, highly organized with efficient ways of working and a good ability to keep calm under pressure.
• Basic knowledge of Microsoft Office, with emphasis on strong Excel skills. (i.e. Pivot tables)
• Prior experience with HTML and Shopify+ would be beneficial.
• Open to learning about the Home and Kitchen industry and help grow the business.
• Very analytical role based on KPIs such as Revenue, ACOS, Margin, etc.
• Own the P/L for eCommerce marketplaces such as Flipkart, Amazon, and others
• Explore growth opportunities in affiliate and social commerce platforms such as CashKaro, mesh, etc
• Familiarity with Amazon PPC or Flipkart ads.

Qualifications: BA in International Business with 7 years of Experience 

• Excellent written and spoken Japanese and English skills.
• Experience in a busy, varied e-commerce role is essential.
• Prior experience working with a website platform/content management tool.
• Good knowledge of Digital Marketing channels
• Data-driven with excellent attention to detail.
• Passionate about the customer, wanting to offer the best customer shopping experience
• Strong aptitude for independent technical problem-solving skills as well as a strong creative eye.
• A passion for luxury goods and how they are represented online.
• Strong communication skills with the confidence to work cross-departmentally/regionally regularly.
• Research new products to be developed and own the new item launch process.
• Business management know-how
• Knowledge of strategies for increasing sales
• Knowledge of SEO, SEM, and digital advertising

Qualifications: BA in Retail Management with 4 years of Experience 

• Market research and analytical skills
• Expertise in the industry and product
• Working knowledge of Content Syndication Platforms, ideally Salsify.
• Strong written and oral communication skills.
• Experience with detail-driven projects, preferably in a sales or marketing department.
• Ability to handle multiple tasks, priorities, and deadlines.
• Recommend revision to existing or new products and programs based on market feedback and sales trends.
• Manage merchandising content optimization and web analytics to drive growth and customer satisfaction.
• High proficiency with Excel (pivot tables, V-lookup), PowerPoint, and Word.
• Strong quantitative and analytical skills.
• SEO/SEM experience with eComm retailers.
• A proven track record of delivering excellence to clients and profitability for the company
• Highly organized, analytical, and comfortable presenting at all levels
• Proven ability to lead transition and change

Qualifications: BA in Business Administration with 5 years of Experience 

• Strong communication skills and ability to work in a team
• Working knowledge of marketplace retailing and online retailer portals (Walmart, Wayfair, etc).
• Ability to think both creatively and commercially
• Happy to work at both strategic and operational levels
• Experience in new product development
• Interested in the world of start-ups and entrepreneurialism
• A ready-made network of marketing specialists to help us out as we grow
• Fluent in German with the highest ability of understanding
• Experience in Amazon Seller Central and Vendor Central is advantageous.
• Knowledge of Google Analytics, Google Search Console, and Adwords.
• Previous experience working with social and loyalty platforms and EDM systems - preferably Klaviyo.
• Excellent communication skills and ability to liaise with external stakeholders.
• Experience in Sales, Marketing, Merchandising, or Customer roles.

Qualifications: BA in Finance with 6 years of Experience 

• eCommerce experience, including experience with marketplace retailing.
• Experience with Consumer Products.
• Experience in a related role within eCommerce and marketplaces.
• Customer Relationship Management
• Strategic Planning, Creative Content Generation, Project Management
• Strong Collaboration and Presentation Skills
• Solid understanding of eCommerce metrics and analytics data.
• Team player who enjoys working in collaborative settings.
• Proficient in Microsoft Suite programs.
• Ability to make data-driven decisions to drive our eCommerce solution further, experience working in Google Analytics.
• Ability to work independently and within a team environment.
• Excellent written and oral communication skills.
• Operative experience in building state-of-the-art online marketing channels, especially performance marketing (eg SEA, SEO), CRM (email marketing, multi-channel) and marketplace.
• Profound knowledge of eCommerce systems and commerce models, preferably in the B2B area.

Qualifications: BA in Digital Marketing with 5 years of Experience 

• Demonstrable customer-centric orientation is needed, possibly with experience in CRM, retention programs or loyalty schemes.
• A working knowledge of customer data management and GDPR guidelines
• Strong performance marketing experience – paid and organic
• Experience working with Apps such as Shipper HQ, Trustpilot, Google Shopping
• Obsessively curious and passionate about this area keeping up with trends, competitor activity, and discovering the success platforms of the future.
• Experience as a digital account manager or in digital marketing is beneficial.
• Can synthesize and analyze data, generating significant insights and recommendations that drive action.
• Thrive in ambiguity and remain optimistic about the opportunities that change presents.
• An agile communication style: a strong presenter that inspires customers.
• Learn quickly and take pride in owning your personal development journey.
• Understand how to create joint value that drives long-term sustainable and profitable growth for both businesses.
• Must have a record of delivering brilliant execution.
• Possess consistent and unquestionable drive to meet and exceed targets.
• Focussed on beating the competition.
• Rigorous and disciplined, taking pride in work and sharing best practices with the wider team.

Qualifications: BA in E-commerce with 7 years of Experience 

• E-Commerce related experience
• Professional experience in eCommerce and digital marketing for consumer-facing brands including familiarity with emerging eCommerce tools and technologies, and competitive environment.
• Experience engaging/partnering directly with customers to build and execute mutually beneficial solutions
• Proven track record of delivering against business objectives and/or sales targets
• Strong data-driven strategic analysis and strategy development skills
• Strong project management skills, with the ability to handle multiple tasks simultaneously
• Highly collaborative and comfortable with working with cross-functional teams and various levels of management.
• Ability to build productive relationships to influence and ensure action is taken to improve customer experiences
• Strong project management skills and ability to manage competing priorities with business judgment
• Strong attention to detail with exemplary analytical capabilities
• Strong interpersonal, verbal and written communication skills
• Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
• Adapts easily to changing situations and demonstrates flexibility in juggling priorities

Qualifications: BA in Retail Management with 5 years of Experience 

• Experience in the field of eCommerce or online marketing.
• Familiar with web development processes and the requirements of a modern eCommerce/web development structure.
• Extensive knowledge of eCommerce best practices that result in customer acquisition, retention, and growth.
• Experience in building and leading teams.
• Expert in Shopify development and optimization
• Experience in building and managing e-commerce websites that convert
• Expert in WordPress development and customization
• Expert in website UI/UX.
• Fluency with Klaviyo or similar ESPs
• Excellent interpersonal and communication skills
• Digital customer journey mapping experience
• Project management experience
• Knowledge of implementing digital commerce platforms such as shops and commerce connectors
• Advanced eCommerce experience including transactional online marketing, analytics, PPC, SEO, CRM

Qualifications: BA in Business Analytics with 6 years of Experience 

• Strong experience working in an e-commerce, product management, or product marketing role for a technology-enabled company
• Demonstrates a true understanding and insight into how to trade and grow the e-commerce business with the right blend of innovation, customer focus, commercial acumen and executional excellence
• Record of making decisions and implementing change.
• Technical understanding of APIs, lead generation and platform systems
• Knowledge of understanding what is required from a viable platform and addressing the need to implement change
• Understanding of consumer and customer experience
• Retail inventory management experience
• Have e-store operations experience
• Forward-thinking, Strong attention to detail
• Affiliation with Accent Group Core values and “Make It Happen” attitude.
• Review sales by week-by-day promotion to agree on future activity ahead of monthly projections.
• Ability to track sales performance to budget, projection, and LY by promotion and by web metrics and prepare budgets, forecasts, and trade estimates
• Understanding category performance and providing insights

Qualifications: BA in Economics with 5 years of Experience 

• Be responsible for the online ticket shops www.ticketmaster.de and www.ticketmaster.at.
• Can plan and place topics including conversion optimization.
• Professional experience and in-depth experience in independently looking after online shops.
• Experience in the field of SEO
• Experience handling tools such as CMS, Google Analytics, MS Office, and Excel.
• Be confident in using Photoshop and know HTML, CSS and WordPress.
• Demonstrate outstanding leadership skills, analytical understanding and know-how in the area of usability.
• Ability to combine marketing, market, and management experience with business strategy to deliver value to the business while driving a culture of innovation and excellence throughout the workforce.
• Not afraid of working independently and are highly results-oriented.
• Very good written and spoken German and English skills.
• Carefully weighs the impact of a broad range of related issues or factors.
• Makes high-quality decisions promptly, considering both the immediate and long-term consequences of decisions.
• Asks appropriate questions to ensure understanding, to generate new ideas and innovative solutions.

Qualifications: BA in Entrepreneurship with 8 years of Experience 

• Experience using the Shopify e-commerce platform including installing and customizing new Shopify themes, apps and API integrations
• Intermediate Excel skills including lookups, pivot tables, formulas
• Experience with Google Analytics, Domo, or other BI analytical tools to report campaign performance, site performance and other KPIs.
• Experience planning and development of site production calendar and ensuring all cross-functional deliverables are met by assigned deadlines
• Demonstrated collaboration skills in a team environment
• Excellent presentation skills and  strong digital marketing/e-commerce experience
• Extensive knowledge of online marketing, e-commerce, social media, email marketing, content marketing and content creation
• Strong understanding of Shopify, Mailchimp ESP, Google Shopping, and AdWords
• A strategic thinker and digital innovator
• Detail-oriented, organized, and self-starting
• MS Office Software proficient
• Strong people management skills 

Qualifications: BS in Business Administration with 6 years of Experience 

• E-commerce experience (preferable but not essential, in the Tech Sector)
• Commercially minded and passionate about e-commerce
• Experience with all aspects of Google Ads
• Experience with Amazon Seller Central, FBA and eBay Shops
• Advanced IT skills and understanding of Web Technologies
• Experience with Woocommerce and Payment Platforms
• Experience with emerging online tools (eg Asana, Hotjar, Google Analytics, XsellCo)
• Professional attitude: dedicated, self-motivated, and target-driven
• Strong analytical skills with the ability to produce and report insights from web metrics
• Structured and methodical with the ability to multi-task
• Great organizational skills and timekeeping
• Excellent written and verbal communication skills

Qualifications: BA in Marketing with 4 years of Experience 

• Exhibit excellent communication, comprehension and problem-solving skills with the ability to influence others
• Exhibit strong supervisory, organization, and interpersonal skills
• Exhibit strong sales and customer service skills
• Ability to understand client needs and translate them to recommend solutions
• Ability to gather, analyze, assimilate, and document statistical information and trends
• Ability to track metrics and meet financial goals
• Ability to research and evaluate information to make strategic recommendations
• Ability to manage multiple priorities and adhere to deadlines
• Ability to remain calm and professional in high-stress situations
• Ability to easily learn and retain new product information and procedures
• Strong analytical skills with high attention to detail
• Fluent understanding of accounting procedures and strong math skills
• Fluent knowledge of MS 365, MS Outlook, Word, Excel, and E-communications
• Desired Systems/Solutions Experience Preferred: Volusion, BigCommerce, Bronto, Avalara, Live Chat, Search Spring, Adobe, Google Suite: Drive, Merchant Center, Analytics & Ads, Bing Ads, Social Media platforms, Amazon Seller Central, Piktochart, FedEX Ship Manager, SAGE ACT!, SAGE CRM, and MAS software

Qualifications: BA in Retail Management with 5 years of Experience