ECOMMERCE MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Mai 30, 2025 - The Ecommerce Manager is experienced in B2C e-commerce, with expertise in understanding the customer journey and turning them into repeat buyers. Proficient in using key tools like Google Analytics, Adwords, and Facebook Ads Manager, they possess strong analytical skills and can effectively translate customer insights for executive-level decisions. Adept at leading cross-functional teams in a fast-paced environment, the manager thrives under pressure while driving integrated marketing campaigns across multiple markets globally.

Essential Hard and Soft Skills for a Standout Ecommerce Manager Resume
  • E-commerce platform management
  • SEO optimization
  • Data analysis
  • Conversion rate optimization (CRO)
  • Digital marketing
  • Web analytics tools
  • Product management
  • Customer relationship management (CRM) software
  • Payment gateway integration
  • A/B testing
  • Communication
  • Problem-solving
  • Leadership
  • Time management
  • Adaptability
  • Teamwork
  • Decision-making
  • Negotiation
  • Creativity
  • Emotional intelligence

Summary of Ecommerce Manager Knowledge and Qualifications on Resume

1. BA in E-commerce with 5 years of Experience

  • Direct supervisory experience
  • Experience in a direct digital commerce role, B2B highly 
  • Strong analytical and methodical problem-solving skills 
  • Proven ability to scrutinize large amounts of data and turn it into actionable initiatives (including both quantitative and qualitative data).
  • Strong project management, problem-solving, verbal/written communication, and multitasking skills
  • Proven ability to build consensus and work effectively within a cross-functional team
  • Strong Working knowledge of HTML, UI/UX
  • Demonstrate excellent coaching/counseling competence
  • Comfortable in working effectively with people at all levels of the organization
  • Critical thinker who can anticipate customer needs and respond promptly and efficiently
  • Excellent communication skills
  • Relevant Adobe experience (Photoshop, InDesign, Illustrator, Lightroom) preferable
  • Photography/Videography skills preferable
  • Styling/Production experience preferable
  • A solid understanding of Instagram and Facebook paid campaigns, SEO, and SEM

2. BA in Retail Management with 6 years of Experience

  • Experience managing e-commerce website projects and user experience applications
  • Experience supporting a retail organization
  • Experience with Magento 2, Magemojo, Braintree and Avalara
  • Strong communication, organizational and time management, and analytical skills
  • Demonstrated track record as a problem-solver and strategic thinker with proven success delivering best in class digital and omnichannel customer experiences
  • Extensive experience with e-commerce strategy, design and development, and content production
  • Collaborate with others to achieve shared objectives and get work done 
  • Establish and maintain effective relationships.
  • Understand needs and deliver solutions that meet expectations
  • Adaptable to a fast-paced, shifting work environment
  • Willing to remain flexible to accommodate changing business conditions, work requirements and scheduling needs
  • Attention to detail, ability to focus on the project or task at hand, adherence to Company policies and requirements while consistently delivering error-free results
  • Technical skill set needed to lead best-of-breed Magento solutions.

3. BA in Business Administration with 7 years of Experience

  • Progressive experience in eCommerce, Market Research, and retail operations.
  • A combination of education and experience provides equivalent knowledge.
  • Experience managing OMS (Order Management System) and WMS (Warehouse Management System) solutions.
  • Comfort managing and delegating ambiguous projects under agile working best practices.
  • Ability to meet quick deadlines and fast turnarounds.
  • Knowledge of eCommerce logistics, fulfillment, best practices, and industry advancements.
  • Understanding of customer-facing front-end solutions and API connections to the back-end.
  • Understanding conversion funnels while maximizing conversion optimization & minimizing bounce rates.
  • Familiarity with CMS (Content Management Systems) and CRM (Customer Relationship Management).
  • Ability to develop direct reports, harnessing individual talents and advancing skill sets for the benefit of the team.
  • Ability to develop rapport, trust, and open communication that enhances the growth and performance of direct reports.
  • Works cooperatively and collaboratively within a group.
  • Prepares written material to meet audience and purpose.
  • Establishes goals and works toward achievement.
  • Ability to stay organized and multi-task professionally and efficiently.

4. BA in Economics with 10 years of Experience

  • Related experience in e-commerce development and commercialization
  • Experience in sales and Digital marketing
  • Experience delivering broadly-adopted technology solutions in a fast-paced, unstructured environment.
  • Strong inclination to roll up sleeves and get things done.
  • Strong communicator in both English and French.
  • Experience in an e-commerce, digital, or content marketing environment
  • A solid understanding of Google Analytics
  • Knowledge of retail tools and solutions across the eCommerce landscape (e.g., Salsify, Pacvue)
  • Retail media experience, either in activation (e.g., Sponsored Products, DSP) or media strategy/planning
  • Experience working with Fortune 500 brands and/or in a media agency setting
  • Be a self-starter and fast learner, and be highly motivated
  • Highly organized with strong attention to detail, have experience effectively managing multiple projects at the same time.
  • Comfortable wearing many different hats and collaborating with others outside of your direct team on projects.
  • Strong communication and interpersonal skills, and be comfortable presenting 
  • Be analytical and insightful with experience finding impactful insights from sets of data.

5. BA in Marketing with 6 years of Experience

  • Ability to build and maintain positive, trusting relationships with customers and internal key stakeholders.
  • Experience working as part of a cross-functional team.
  • Strong communicator with excellent written and oral communication skills
  • Ability to present ideas clearly via phone, video, email, and face-to-face conversations and formal presentations to groups.
  • A multitasker who can balance creativity, analytics, and strategic thinking while making quick progress in the rapidly evolving e-commerce landscape
  • Strong time management with the ability to move at the speed of e-commerce without losing sight of the larger strategic implications.
  • Solution-oriented with the ability to fight fires and provide solutions in a constantly changing, fast-paced work environment
  • Understands business processes and selling dynamics
  • Adept at navigating internal and external relationships and influencing people to achieve favorable goals and results.
  • Excellent interpersonal skills and the ability to exhibit a senior level of professionalism.
  • Proactive approach, always seeking new and innovative strategies and ideas with a “can do” attitude
  • Vendor management experience responsible for driving online sales for retailers either in a buying, merchandising, or marketing capacity
  • Digital marketing experience with a demonstrated understanding of how to use marketing levers to drive growth
  • Consumer Packaged Goods (CPG) industry experience desirable
  • Advanced proficiency with Microsoft Office (Word, Excel, Team,s and PowerPoint)

6. BA in International Business with 8 years of Experience

  • Excellent communication and negotiation skills.
  • Strong forecasting ability and budget management skills
  • Must be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines.
  • Relevant experience, preferably in eCommerce, shopper marketing or digital media planning or buying
  • Experience with retailer media platforms (e.g., Walmart, Target, Amazon, Criteo, PromoteIQ) either in media planning or execution (e.g., Sponsored Ads, Amazon DSP)
  • Strong experience within a similar role for a lifestyle product - automotive experience
  • International experience and demonstrable track record of optimal conversion strategy
  • eCommerce subject matter expert
  • Drive adoption of digital tools to ensure IAL are at the forefront of technology
  • Comfortable managing internal stakeholders at all levels including C-Suite
  • Experience using SAP and Salesforce
  • Agency management experience
  • Experience in E-Commerce Account Management

7. BA in Digital Marketing with 6 years of Experience

  • Technical/Professional capabilities – IRI and Nielson data sets, PIM, DAM, CMS, Analytics, Project Management and Business Analysis methodologies, presentation skills, Microsoft Word/Excel/PowerPoint
  • Sound understanding of master data infrastructure, Data Governance, Data Integrity best practices and e-commerce site taxonomy
  • Strong management skills and ability to oversee projects and work both independently and collaboratively within a team
  • Superior communication, organization and prioritization skills
  • Solid experience in a digital-focused commercial role
  • A relevant degree, or equivalent, coupled with demonstrable consumer sales/marketing experience
  • Commercially minded, with the ability to interpret and act on complex sets of financial/statistical data
  • Comfortable with numbers (both forecasting and business cases)
  • Tenacity to seek out ever more insightful data/information to enable the company to make informed decisions
  • Incredibly organized & capable of working in a constantly changing environment
  • A clear thinker who makes rational, logical and reasoned judgments
  • Passionate about understanding customer needs and delivering to their needs
  • An active interest and a good knowledge of the digital world, the associated technologies, and best practices

8. BA in Marketing with 8 years of Experience

  • Relevant experience (B2C E-commerce), experience with mobile brands 
  • Fluency in English and multilingual abilities
  • Knowledgeable of marketing and sales mechanisms of major e-commerce companies
  • Understands operations and channels of digital marketing and is familiar with the programs and tools most commonly used in this environment (Google Analytics, Adwords, Facebook Ads Manager, etc.)
  • Proven ability to gather customer insights while also being able to articulate those in an executive-level format
  • Considered to be a strong analytical and decision-oriented leader
  • Good communication skills, able to get buy-in from stakeholders within the company
  • Entrepreneurial, can-do attitude, being comfortable with changing environments as well as multiple overlapping projects.
  • Solid understanding of working with the Magento platform
  • Will have led, and or, worked within a web migration project
  • Excellent working knowledge of marketplace trading platforms
  • Good experience working within a fast-paced retail environment
  • Proficient in MS Office applications with strong Excel skills, fast-paced, hands-on, and a team player
  • Attention to detail and accuracy

9. BA in E-commerce with 5 years of Experience

  • Experience in e-commerce with KPIs responsibilities
  • Experience with TMall, JD, Weidman, or other eCommerce platforms
  • Sales KPIs experience
  • Excellent in English speaking and writing
  • Have a strong POV on what an exceptional brand experience looks and feels like in e-commerce
  • Deep experience and knowledge of at least one of the major e-commerce platforms in the region (e.g. TMall, JD, Lazada, Shopee, Amazon) including leveraging retailer marketing solutions and operating campaigns through seller center
  • Like nothing more than getting hands-on developing e-commerce campaigns to win the ‘Big Day’ festivals like 9/9 or 10/10 and launch e-commerce-only products and portfolios
  • Experience developing regional guidelines, playbooks, and processes for reporting and optimization around e-com festivals, working with agencies and partners on creative ideation and media planning and buying (where relevant)
  • Be a great people-person who can rally a broad team around your vision.
  • Be comfortable in an environment that requires co-ordination with multiple stakeholders
  • Ability to work independently without supervision and effectively manage time
  • Ability to function as a team member and get along with others
  • Ability to accept supervisory coaching related to performance, work habits and attitude

10. BA in Economics with 4 years of Experience

  • Retail Management experience, preferably some experience in multiple Center-Store departments
  • Previous experience and knowledge of Point of Sale (POS)
  • Previous experience in selection and onboarding processes
  • Must have a valid driver's license and have a clean driving record
  • Ability to build and manage relationships throughout the store and community
  • Strong verbal and written communication skills are essential
  • Ability to gain trust, respect, and buy-in from all levels of the organization
  • Self-starter, with excellent time management skills
  • Excellent managerial qualities and impressive communication skills
  • Basic understanding of eCommerce industry trends and procedures
  • Background in biddable media
  • Have experience in managing teams or managing work with a Digital Agency
  • Experience Handle Shopee | Lazada | Tiki Affiliate Activities onthe  Client side or behalf of the Client (E-commerce team in Agency)

11. BA in Retail Management with 5 years of Experience

  • E-commerce experience in agency or other related roles.
  • Ability to manage flexible work timings, client lead-time, and requirement
  • Complete knowledge of eCommerce procedures and techniques
  • Strong analytical and problem-solving skills
  • Advanced knowledge of Shopify
  • Advanced knowledge of WooCommerce
  • Experience with developing strategic sales plans to build Amazon's business
  • Experience with Amazon catalog, content, and advertising management
  • Knowledge of e-commerce operations and ability to collaborate cross-functionally with various departments to build processes for e-commerce business
  • Strong Microsoft Excel and PowerPoint capabilities.
  • Ability to multi-task effectively in a fast-paced environment
  • Experience working across multiple eCommerce Shopify stores.
  • A creative flair and can think outside of the box

12. BA in Business Analytics with 6 years of Experience

  • Experience (B2C E-commerce) with an eCommerce brand or similar
  • Well-acquainted with the customer journey.
  • Experience and turn them into repeat customers
  • Ability to read and analyze website data
  • Knowledgeable on marketing and sales mechanisms of major e-commerce companies
  • Understands operations and channels of digital marketing
  • Programs and tools most commonly used in this environment (Google Analytics, Adwords, Facebook Ads Manager, etc.)
  • Proven ability to gather customer insights while also being able to articulate those in the executive-level format
  • Considered to be a strong analytical and decision-oriented leader
  • Good communication skills, able to lead a multi-functional team and get buy-in from stakeholders within the company to drive integrated marketing campaigns
  • Someone who prefers a fast-paced, ever-changing working environment.
  • Work best in stressful situations and thrive under high pressure
  • Familiarity with working globally or across multiple markets.
  • Self-starter and team player.

13. BA in Marketing with 7 years of Experience

  • Successfully leading and monitoring online sales and marketing activities
  • Brand or agency experience with Amazon and Amazon Vendor Central management
  • Experience with Google Shopping, Walmart.com, and other e-commerce platforms
  • Experience with online market research (syndicated industry research, and UI/UX A/B testing)
  • Understanding of digital and mobile marketing, and the utilization of social media
  • Google Analytics, Google AdWords, Facebook Business, or similar digital marketing experience
  • Must be proficient in MS Office and various e-comm metrics
  • Confident, tenacious, and proactive
  • Experience with Mainland Chinese e-commerce sellers
  • Experience in trading on marketplace platforms with a brand, preferably Amazon & Lazada
  • Experience in a client-facing role
  • Experience in retail or eCommerce
  • Able to build client relationships and be a team player
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