Published: Dec 31, 2024 - The Ecommerce Manager is responsible for defining and strategically planning category assortment, growth targets, and forecasts for new products across various customer verticals. The role involves collaborating with cross-functional teams to ensure seamless product launches, optimizing website pages, and leveraging insights to drive successful product strategies and marketing campaigns. Additionally, this position oversees performance analysis, reporting, and team-building initiatives to establish processes that foster continued growth and success.

Tips for Ecommerce Manager Skills and Responsibilities on a Resume
1. Ecommerce Manager, GreenPeak Solutions, Asheville, NC
Job Summary:
- Develop a framework for evaluating, scoring and prioritizing activity for any new activity that might require Product & Innovation support
- Conduct research & interpret findings on market insights, business opportunities, industry trends, competing organizations, customer demographics, and new technologies
- Develop product strategy based on the prevalent state of e-commerce business, and work with Product to create product roadmaps
- Collaborate with key stakeholders to prioritize the concept development backlog and delivery with product teams.
- Owner in Concept development process to drive ideas from ideation to development while ensuring backlog of concepts is prioritized and agreed upon with key stakeholders
- Define Success Factors & Vision & High-Level Business Case for POC
- Implement and operate a controlled process and approach
- Develop new customer journey flows and build detailed business requirement documents
- Drive opportunities for future Value Added Services revenue
- Work cross-functionally with all relevant teams within the business including Product, Sales, Marketing, Channel Development, etc.
- Works closely with and manages strategic vendor partner relationships to ensure we are maximizing their functionality.
- Manage, maintain, and expand the customer review program.
- Coordinate with marketing and communication teams
- Implement marketing strategies via external channels to bring traffic and raise awareness.
- Formulate ECOM strategy and execution plan to achieve company target.
- Utilize digital media to drive ECOM performance (traffic, conversion rate, and sales)
Skills on Resume:
- Market Research (Hard Skills)
- Product Strategy (Hard Skills)
- Stakeholder Management (Soft Skills)
- Concept Development (Hard Skills)
- Business Planning (Hard Skills)
- Process Management (Hard Skills)
- Communication (Soft Skills)
- Digital Marketing (Hard Skills)
2. Ecommerce Manager, BlueCedar Brands, Portland, ME
Job Summary:
- Set the annual and quarterly revenue targets, and drive to those revenue targets, and track revenue to AOP weekly, with an understanding of the historical revenue makeup of the plan and comparable sales
- Define the business requirements to enable the continuous improvement of the digital platform and to accelerate & develop the e-platform roadmap
- Work cross-functionally with web development, IT, and theaters to constantly drive Poly.com/shop to a better shopping experience, and revenue growth
- Provide “Actual vs. Plan” analysis of financial KPIs per campaign and leverage insights to improve future campaigns.
- Find unique opportunities for offerings on Poly.com/shop that will engage the target audience and drive revenue
- Ability to forecast and identify product offerings and assortments that bring unique offerings and value to the targeted customers.
- Incorporate supply chain and inventory management strategies into overall planning
- Ensure best-in-class launch of new products and provide post-mortem analysis of launches
- Collaborate with Integrated and Digital marketing to ensure the appropriate marketing plans are in place to reach revenue goals
- Develop a dashboard to review conversions by marketing channel and monitor over time to optimize the marketing mix
- Subject matter expert and owner of the e-commerce platform end product.
- Ensure monthly calibration meeting learnings are executed
- Partner with HQ e-commerce merchandiser to ensure the site is ready for weekly marketing activities including but not limited to product availability and category visual merchandising updates
- Support Omni-channel Pay-by-link operations in partnership with the retail team
- Pull weekly and monthly business reporting both raw data and pivots as aligned with E-commerce Director
- Analyze the daily/ weekly/ monthly performance for eCommerce and develop action plans to continue delivering business results
Skills on Resume:
- Revenue Tracking (Hard Skills)
- E-commerce Strategy (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Financial Analysis (Hard Skills)
- Product Forecasting (Hard Skills)
- Supply Chain Planning (Hard Skills)
- Dashboard Development (Hard Skills)
- Data Analysis (Hard Skills)
3. Ecommerce Manager, RiverTrail Outfitters, Bozeman, MT
Job Summary:
- Define and strategically plan category assortment and growth across multiple customer verticals
- Define forecasts and growth targets for new products
- Turn qualitative and quantitative insights from the customer, market data, and supplier teams into an actionable e-commerce strategy and roadmap
- Find product opportunities based on customer needs and work across product, sourcing and supply to execute these
- Ensure a seamless launch of new products on-site, from SKU setup to website page creation with key assets, accurate shipping lead times, and provide regular communication and analysis post-launch against targets
- Align product launch dates from product, operations, and technology with demand
- Work with demand teams to implement successful product launches across channels including Google shopping and search, social, affiliate, email, and other high-intent channels to achieve growth targets
- Working closely with technology, design, and marketing to build high-performing website pages for new product launches and optimize existing pages and site mechanics/levers, including merchandising, bundling and pricing
- Testing of end-to-end customer website experience from landing page to purchase
- Reporting on performance post-product launch, looking at areas such as AOV, Repeat Rates, Upsells, Revenue, and growth of new products
- Establishing the processes and procedures that position us for further growth.
- Once the foundations are in place you’ll be building a team to continue the momentum
- Oversee paid social campaigns and optimize targeting and content to increase ROI.
- Create detailed monthly and weekly reports, showing a strong understanding of data and written communication in putting the numbers in a meaningful context.
- Lead events and experiential projects
- Collaborate with designers to execute email marketing campaigns.
Skills on Resume:
- Category Management (Hard Skills)
- Forecasting (Hard Skills)
- E-commerce Strategy (Hard Skills)
- Product Launch (Hard Skills)
- Website Optimization (Hard Skills)
- Data Reporting (Hard Skills)
- Campaign Management (Hard Skills)
- Cross-Functional Leadership (Soft Skills)
4. Ecommerce Manager, MapleLine Naturals, Burlington, VT
Job Summary:
- Devise and lead a strategy to drive and deliver overall profitability and growth of the online and e-commerce functions.
- Lead and managed the online team consisting of a frontend, a backend developer, and an e-commerce executive.
- Develop and maintain B2B and B2C websites, hosted on Magento 2 and WordPress platforms, implementing increased content and changing pricing initiatives.
- Manage and extend the company's all-round digital trading plan, which is currently operated via Amazon Seller Central, and eBay marketplace and includes the management of the Fulfilled by Amazon channel.
- Understanding digital marketing and e-commerce landscapes to identify and implement new online sales opportunities.
- Identifying opportunities and overseeing development projects, sometimes using external agencies, and devising comprehensive briefings that enable effective software build and solutions that meet customers' changing needs.
- Analyse and monitor the digital performance of the websites to optimize functionality against key metrics, producing updated KPI reports to the senior management team.
- Budgeting and forecasting responsibility for online sales, managing and analyzing paid media and third-party software costs, and reporting of ROI and future planned activity to key stakeholders.
- Driving the CRM strategy and devising initiatives that will increase repeat order rates and customer retention alongside management of existing subscription enrolment incentives.
- Working collaboratively with internal purchasing and marketing teams, and external suppliers, to ensure product data is accurate and optimized to plan and agree to implement online promotional activity to drive product sales.
- Effective and agile management of the online product pricing offer ensures a competitive market position, and where possible apply and devise automated processes to improve response to the changing market.
- Confident with forming and driving strategy but also comfortable with a hands-on approach.
- Deliver share gains in digital platforms in a sustainable way.
- Communicate effectively across the organization to educate all key stakeholders regarding the opportunities in the B2B and B2C areas.
- Work with DBC distributors to leverage synergies in all the B2B opportunities across the business.
Skills on Resume:
- E-commerce Strategy (Hard Skills)
- Team Leadership (Soft Skills)
- Website Management (Hard Skills)
- Marketplace Management (Hard Skills)
- Digital Marketing (Hard Skills)
- Data Analysis (Hard Skills)
- Budget Management (Hard Skills)
- CRM Strategy (Hard Skills)
5. Ecommerce Manager, SunRise Trading Co., Mesa, AZ
Job Summary:
- Develop and lead all DTC brand touchpoints on tarte.com by managing a strategic roadmap that is driven by in-depth analysis of business results and customer insights
- Own the end-to-end performance of tarte.com site health, report on site KPIs, identify opportunities for improvement
- Lead and optimized on-site A/B testing program to improve overall session value and shopping funnel KPIs in collaboration with dev, product, and other key stakeholders
- Proactively identify issues and work with cross-functional partners to resolve them in a timely efficient manner
- Lead team and cross-functional partners to provide ideas on how to improve upon business processes and make day-to-day e-commerce business functions more efficient
- Contribute to promotional strategy planning - responsible for overseeing promotional setup in partnership with e-commerce operations to execute and host frictionless events
- Collaborate and manage front-end innovative site projects and serve as the key point of contact for all cross-functional partners (brand marketing, design, operations, and dev team)
- Support execution of SEO program management in collaboration with cross-functional marketing partners, development, and digital copywriter
- Collaborate with marketing team partners to build monthly content calendars and site traffic initiatives that deliver topline sales results
- Conduct competitive research and monitor industry changes to translate into actionable recommendations and global initiatives
- Manage and develop a site marketing coordinator within the department
- Analyze business performance on an ongoing basis
- Build out insights related to consumer trends in digital and e-commerce through collecting and interpreting the data.
- Define the strategy and plans to ensure that the customers who are selling DBC brands are linked to the different B2C platforms and that we are maximizing the business opportunities.
- Develop coordinated marketing plans across paid owned and earned media channels
Skills on Resume:
- E-commerce Strategy (Hard Skills)
- Data Analysis (Hard Skills)
- A/B Testing (Hard Skills)
- Cross-Functional Leadership (Soft Skills)
- SEO Management (Hard Skills)
- Promotional Planning (Hard Skills)
- Competitive Research (Hard Skills)
- Team Management (Soft Skills)
6. Ecommerce Manager, Horizon Vista Goods, Santa Fe, NM
Job Summary:
- Data analysis is used to identify and prioritize major sales drivers and highlight risks such as availability and sizing issues.
- Manage mark-down and promotions and ensure all are launched and marketed in line with the merchandising strategy outlined
- Visual Merchandising maintenance across all sites
- Maintain category alignment across all sites and optimize category filters
- Oversee customer service team, helping when needed and during busy periods to ensure all customers receive their products promptly and have a great experience shopping with the brand.
- Responsible for the brand's email digital marketing and sending and running email campaigns, as well as reporting on the results of campaigns.
- Work with the PR Influencer team to plan stock giveaways and product launches and manage the reporting on influencer stock allocation.
- Manage outstanding order reports daily.
- Working with KPIs to ensure order fulfillment and stock receipt running at maximum speed and efficiency.
- Strategic planning for e-commerce site development, looking at new ways to innovate and provide a better customer experience.
- Working with the logistics team to ensure stock arrives on time and coincides with planned product launches.
- Optimize the Go-to-Market (GTM) strategy for e-retailers, quarterly activity grid planning, development, and deployment, and collaborate with cross-functional teams for e-commerce activations
- Work closely with the e-Distributors on cascading strategy, goal alignment, and achieving KPIs according to business needs including maintaining high store ratings in both online and offline operations
- Provide monthly data on initiatives, pricing, distribution, and competitor activities
Skills on Resume:
- Data Analysis (Hard Skills)
- Merchandising (Hard Skills)
- Visual Merchandising (Hard Skills)
- Customer Service (Soft Skills)
- Email Marketing (Hard Skills)
- Logistics Coordination (Hard Skills)
- E-commerce Strategy (Hard Skills)
- Influencer Management (Hard Skills)
7. Ecommerce Manager, Coastal Charm Retail, Charleston, SC
Job Summary:
- Partner with eCommerce and cross-functional teams to identify growth strategies and priorities for Indonesia within the eCommerce channel & platforms
- Lead Joint Business Plans (JBPs), promotion plans, T&C, and spending plans for the assigned accounts
- Manage customer-level 6P+A execution and engagement to deliver growth, net sales target and achieve eCommerce key metrics (GMV, shopper penetration, conversion rate, Average Order Value, customer retention rate, C-P market share), etc.
- Help to develop & execute growth roadmap/strategy identifying the key areas of focus and supporting capabilities required to deliver an exceptional customer experience that can be applied across all digital channels
- Drive site optimization efforts across all facets of product content, navigation experience, and searchability
- Serve as Subject Matter Expert in shopping behavior, customer insights, and product knowledge
- Present and pitch concepts and insights to internal stakeholders while demonstrating best practices, feasibility and delivering on brand continuity
- Work in partnership with internal teams and departments to build a cohesive brand strategy, digital approach, and communication plan to bring the e-commerce strategy to life
- Develop key category metrics, measure and report regularly on performance including actual vs. goal, tactic & strategy execution, analytic insights, and key action items
- Provide strong inspiration and leadership for the e-commerce department and develop skills and team effectiveness
- Work effectively in a matrix environment, collaborating closely across cross-functional teams
- Develop an effective and creative marketing strategy for clients
- Project manage multi-functional teammates to ensure all deadlines are met, anticipating problems and solving them internally and with clients.
- Lead conversation to regularly inspire innovation from both agency and clients.
- Lead projects from big to small, both internally and with external partners.
Skills on Resume:
- E-commerce Strategy (Hard Skills)
- Business Planning (Hard Skills)
- Data Analysis (Hard Skills)
- Customer Insights (Hard Skills)
- Site Optimization (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Project Management (Hard Skills)
- Leadership (Soft Skills)
8. Ecommerce Manager, PrairieBloom Essentials, Des Moines, IA
Job Summary:
- Delivering exceptional e-commerce performance and programs
- Achievement of B2C &B2B sales targets and identification of sales opportunities
- Responsible for the e-commerce operational team
- Budget management and planning of accurate inventory levels
- Maintain a high efficiency of orders and shipments
- Ensure the high performance of SEO, PPC, Email & Social Media metrics along with excellent promotional strategic planning with Digital Marketing Exec
- Review of benchmark websites & evaluation of new technologies/strategies and relevant implementation
- Integration with marketing team & digital agency to ensure optimization of the customer journey and digital performance to enhance sales conversion rates
- Manage key e-commerce business intelligence and insights
- Analyse customer demographics and purchasing behavior, monitor trends and analytics and identify insights for sales retention & growth
- Work with key stakeholders, and external digital and design agencies to ensure consistency of brand identity and communications in line with business strategy.
- Apply design thinking principles in collaboration with other departments to help develop new solutions to business problems.
- Organize quarterly project flow and day-to-day assignments using tracking tools
- Guide team to ensure priorities align with business needs and visual direction matches brand efforts.
- Manage a remote team of designers and one staff designer, providing guidance and mentorship on skill and career development.
Skills on Resume:
- E-commerce Management (Hard Skills)
- Sales Target Achievement (Hard Skills)
- Budget Planning (Hard Skills)
- SEO/PPC Management (Hard Skills)
- Data Analysis (Hard Skills)
- Project Management (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Team Leadership (Soft Skills)
9. Ecommerce Manager, RedRock Outdoors, St. George, UT
Job Summary:
- Contribute to overall strategic marketing plan and work closely with Category marketing and PR and content teams to ensure alignment.
- Manage digital marketing budget, setting and delivering core ROI targets
- Manage digital marketing partner relationships ensuring return on investment is maximised.
- Educate other functions on the benefits of organic search and how they can best influence.
- Track, report, and analyze website analytics, initiatives and campaigns across all channels.
- Work with the Head of eCommerce Trading to utilize eCRM to build and optimize a customer database, using analytics to evolve the capabilities and knowledge and inform acquisition strategies
- Work with UX, IT and Digital Product teams to develop and deliver the strategic digital roadmap.
- Plan, define and implement website changes and functional improvements
- Maintain and update the online marketing plan by coordinating with the marketing team
- Assist retailers in developing an assortment strategy of Diageo products and start to build broader insights around the future of endless aisle and warehouse shipping.
- Coordinate with partners and retailers on the product catalog including syndication, content and product portfolio imagery
- Initiative and build relationships with retailers and 3-rd party marketplaces who are enabling the purchase of alcohol online.
- Facilitate planning and alignment with external and cross-functional teams to understand and improve the performance of Diageo brand's online sales.
- Support creative team with content production needs.
- Interface with internal clients to understand project scope and deliverables.
Skills on Resume:
- Digital Marketing (Hard Skills)
- Budget Management (Hard Skills)
- ROI Analysis (Hard Skills)
- SEO Knowledge (Hard Skills)
- Data Analytics (Hard Skills)
- eCRM Management (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Project Coordination (Soft Skills)
10. Ecommerce Manager, PineHaven Homewares, Bend, OR
Job Summary:
- Runs day-to-day activities of eCommerce store, including web store enhancements, merchandising/assortment plans, marketing/promotions, social media strategy, customer care, inventory management, and analytics and ensures the site is replicating the Brand
- Manages the Customer Journey, including site refreshes and development, optimizations, content strategies, execution of seasonal launches and online promotions, new features/enhancements, and merchandising improvements to maximize conversion
- Owns omnichannel customer experience, ensures e-commerce activities and requirements are incorporated into essential business functions, including Retail Operations, Customer Experience, Marketing, and Supply Chain, and leads Customer Care
- Driving e-commerce across B&C accounts- upskilling Sales- Marketing & Category
- Account management and management of the P&L for Pure Players & Quick-Commerce
- Supporting new model execution of central European-led initiatives
- Daily management of one direct report
- Digital integration on e-commerce platforms (the top of the consumer funnel)- working closely together with all brand managers & category leads
- Manage and generate website content (Content & promotions)
- Work with the e-commerce team to build traffic & sales via the Mind Games website and partners' websites (Amazon, Hudson’s Bay, Best Buy, Walmart,...)
- Coordinate with Content Management, (Amazon A+ content management )
- Lead influencer marketing strategies for clients.
- Be the touchpoint for all creative deliverables, assigning design projects and managing due dates.
- Review all deliverables for design, content edits, and detail accuracy.
- Manage and nurture digital agency relationships
Skills on Resume:
- E-commerce Management (Hard Skills)
- Merchandising (Hard Skills)
- Omnichannel Strategy (Hard Skills)
- P&L Management (Hard Skills)
- Digital Integration (Hard Skills)
- Content Management (Hard Skills)
- Influencer Marketing (Hard Skills)
- Team Leadership (Soft Skills)
11. Ecommerce Manager, IronWood Innovations, Rapid City, SD
Job Summary:
- Manage affiliate (Linkshare & Rakuten) partner relationships, identify and develop new partnerships if any.
- Drive affiliate recruitment, onboarding and nurture existing affiliates to ensure program growth across Japan and Korea
- Drive performance and tactics to meet program KPIs, i.e. sales revenues and ROAS
- Collaborate with internal stakeholders to test landing experience and improve affiliate conversion rate
- Maintain affiliate promotional calendar and provide regular performance reports
- Experiment with new partnership opportunities to grow new audiences either via paid commission traffic exchange, influencer outreach, customer base cross-selling, or pre-install trial installations
- Monitor competitive commission offerings to ensure optimal & competitive Kaspersky offerings in the same space
- Stay on top of security product trends and support new product launches on affiliate or partnership
- Create tracking and assets for affiliates or partners
- Liaise with the Back Office, Finance, and other relevant teams to request discounts, and trial licenses and ensure timely processing of sales orders and payments.
- Assist in developing exclusive Pusheen Shop products by creating & managing development timelines, pricing analysis, S&R and product briefs, and vendor communication.
- Provide consumer shopping trends & insights to support assortment planning & identify assortment gaps.
- Stay current with emerging web technologies, and industry trends, and identify other growth opportunities.
- Create and optimize paid marketing campaigns through social media and Google Business
- Create banners, images, and promotions for display on the website
- Measure and monitor the SA Store’s existing new customer experience for flaws and opportunities
Skills on Resume:
- Affiliate Management (Hard Skills)
- Partnership Development (Soft Skills)
- Performance Marketing (Hard Skills)
- Data Analysis (Hard Skills)
- E-commerce Strategy (Hard Skills)
- Vendor Communication (Soft Skills)
- Campaign Creation (Hard Skills)
- Trend Analysis (Hard Skills)
12. Ecommerce Manager, Skyfield Enterprises, Casper, WY
Job Summary:
- Planned and implemented e-commerce strategies and collaborated with business teams in the United States to achieve category growth.
- Manage and expand category business across Marketplaces and achieve the category sales targets.
- Manage Sales via Websites, Instagram Shopping, FB Commerce
- Analyze sales, demand, margins, returns, and inventory status to understand the business's health and opportunities to deliver ROI and value to customers.
- Work with the product development team to finalize the product designs, packaging, and arrival timelines for launch planning.
- Work with the production and planning team to execute new product launches to ensure all aspects are well prepared to launch.
- Manage Product listing, PDPs, and Keyword Optimization.
- Sync with the supply chain team and own the order fulfillment process for Amazon, Websites, and other marketplaces.
- Research on Pricing, New Product Introduction, Discount & Promotions.
- Familiarity with tools like Google Analytics, Helium 10, and Salsify.
- Coordinate with the inventory planning team to set up monthly/quarterly inventory availability timelines.
- Planned and executed promotions like best deals, lightning deals, seasonal deals, etc.
- Regular collaboration with the production team, planning team, marketplace vendors, and the business team in the US.
- Managed customer support issues and provided appropriate solutions to maintain high levels of customer satisfaction rating.
- Develop and implement the eCommerce strategy, ensuring it is delivered to plan and budget
- Manage the assortment, pricing, promotions, and visibility optimization
- Drive the digital website by looking at traffic/conversions
- Work closely with the Senior Digital Manager to ensure digital marketing is successful in driving customer acquisition, sales and conversion
Skills on Resume:
- E-commerce Strategy (Hard Skills)
- Marketplace Management (Hard Skills)
- Sales Analysis (Hard Skills)
- Product Launch (Hard Skills)
- Keyword Optimization (Hard Skills)
- Supply Chain Coordination (Hard Skills)
- Promotion Planning (Hard Skills)
- Customer Support (Soft Skills)
13. Ecommerce Manager, StoneRiver Crafts, Sioux Falls, SD
Job Summary:
- Managing and executing promotional campaigns (On/Off page optimization)
- Providing insights on customer behavior/trends to support marketing strategy and identify gaps and opportunities
- Working closely with demand planning and hotel marketing teams to ensure smooth campaign execution fulfillment
- Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offering code performance
- Analyze and deliver insights on CX/UX for all brand.com websites throughout the Nordic region
- Manages the entire site experience for the company, including the overall UX/ UI of the interface, ultimately driving the site(s) on different platforms to operate well, and look good to consumers.
- Drives the full-year campaign calendar, to ensure that relevant & enticing activities are driven each month to drive sales and engagement.
- Owns and manages the consumer content for the site: item descriptions, photos, and content, and ensures that content is attractive and up to date, ready to be plugged into the site anytime.
- Manages the overall customer experience of engaging with the company’s digital platforms, and designs what’s featured.
- Manages a team of 1-2, including content designers, and site managers and liaises with the Mainland China-based development team.
- Monitoring and reporting of KPI achievements and post-campaign analysis for data-driven decision-making
- Ensures that the site delivers the best customer experience.
- Identify/ resolve obstacles with stakeholders to ensure decisions are made promptly to drive the best business outcomes
Skills on Resume:
- Campaign Management (Hard Skills)
- Customer Behavior Analysis (Hard Skills)
- UX/UI Optimization (Hard Skills)
- Demand Planning (Hard Skills)
- Data Reporting (Hard Skills)
- Content Management (Hard Skills)
- Team Leadership (Soft Skills)
- Stakeholder Collaboration (Soft Skills)
14. Ecommerce Manager, HighPlains Market, Cheyenne, WY
Job Summary:
- Lead the E-commerce efforts of the company in Europe and North America
- Optimize the e-commerce website together with the external platform team and customize it to European and North American market demands
- Organize and implement e-commerce events, promotion, and integrated marketing activities to drive traffic and sales
- Track, analyze, and improve traffic quantity and quality coming from the different channels, making use of all available marketing and CRM tools (Paid / Social Media, PR, EDM, etc.)
- Manage product stock levels and forecasting
- Responsible for assisting all associated teams with launching new client websites, modifications to existing client websites, maintaining the website platform, and upgrades to the platform.
- Manages project timelines and ensures goals are met while adhering to approved budget and communicates timeline impacts due to changes in project scope
- Manages and ensures proper and timely communication between all involved departments, team members, managers, and customers including offshore teams.
- Ensures team and executive/management alignment on team priorities and facilitates timely notification of changes to up/downstream stakeholders.
- Documents and maintains customer business rules and system requirements.
- Assists associated teams with client web reporting, ERP Maintenance, and WMS to ERP integration analysis and troubleshooting as it relates to web services.
- Continuously improve usability and enhance the impact of the organization's E-commerce platform by staying up-to-date with industry developments and constantly looking to enhance the customer experience.
- Develop and manage SOPs and internal training to align all teams on new web development and existing web change processes.
- Establish and manage quality standards.
- Review emerging technologies for impact to current operations, and recommend changes that will enhance or improve existing e-commerce efforts.
- Prepare weekly and monthly reports gathering data and driving continuous improvement
Skills on Resume:
- E-commerce Strategy (Hard Skills)
- Website Optimization (Hard Skills)
- Project Management (Hard Skills)
- Traffic Analysis (Hard Skills)
- Inventory Forecasting (Hard Skills)
- Cross-Functional Communication (Soft Skills)
- CRM Management (Hard Skills)
- SOP Development (Hard Skills)
15. Ecommerce Manager, MeadowBrook Creations, Columbia, MO
Job Summary:
- Support the delivery of on-site execution of all sales KPIs by working directly with e-commerce category specialists.
- Help to drive through initiatives to address any underperformance or achieving stretch targets.
- Analyse and provide commentary on current sales performance, and opportunities to drive further
- Own enabler process - inputting briefs, managing demand, influencing prioritization, and tracking implementation.
- Support with the commercial prioritization across the site and on both legacy and new transformation stacks (merchandising slots on the homepage, onsite ‘merchandising’, device order, tariffs displayed, etc.)
- Use these skills to interrogate data to understand trends and causes for performance (Adobe Analytics/Google Trends etc) to help the site trade harder.
- Provide steer and set direction for the commercial direction of the trading platforms.
- Support scoping of new Change activity, underpinning benefits and influencing future roadmap.
- Work to maximize sales opportunity through prop, price, availability & exclusives.
- Work to improve availability and ensure improvements to connect rate etc.
- Undertake ad-hoc project work to support major initiatives and campaigns
- Work with third parties to ‘test and learn’ new ways of working across the various online platforms
- To help create a better understanding of the digital/online world within O2.
- Build a trading calendar in conjunction with the Service team of relevant offers for Vision and My O2, ensuring robust capability to support.
- Be key to the person to support Omnichannel trading, providing insights and analytics to support sales in other channels.
- Build and manage the affiliate/partnership program
- On-site merchandising and eCommerce platform improvements
Skills on Resume:
- Sales Analysis (Hard Skills)
- Merchandising (Hard Skills)
- Data Analysis (Hard Skills)
- Project Management (Hard Skills)
- Commercial Strategy (Hard Skills)
- Analytics (Hard Skills)
- Collaboration (Soft Skills)
- Affiliate Management (Hard Skills)
16. Ecommerce Manager, DesertBloom Apparel, El Paso, TX
Job Summary:
- Management oversight of the e-commerce business
- Develop and oversee e-commerce product information across e-commerce channels
- Report on site performance metrics to evaluate performance against forecast
- Drive online marketing execution (search, online merchandising, content, navigation, web analytics, e-commerce taxonomy)
- Implement initiatives and ongoing processes that optimize digital shelf for discoverability and conversion
- Ensure high-quality customer service and issue resolution
- Make recommendations to the Director of Brand and execute all paid search efforts to drive incremental sales to the website and Amazon
- Maintain cross-functional collaboration throughout the organization to ensure all aspects of the online product experience are aligned with company priorities (new product launches, digital coupons, seasonal priorities, promotions, etc.)
- Recommend and implement ways to improve online merchandising, promotional, and content management
- Accountable for managing the systems and partners that support online product information, owned and affiliated.
- Work closely with all service partners (internal and external) to ensure smooth daily operations and work with support teams to resolve issues promptly
- Day-to-day management and optimization of .com business
- Collaborate with social, creative, and brand marketing to craft a website content update calendar and execute daily/weekly updates for the store
- Utilize a/b testing tools to optimize website performance and drive improved engagement and conversion rates
- Proactively analyze website performance to identify opportunities for improvements in the experience, features, or content and make recommendations to cross-functional teams
- Responsible for executing creative testing, reporting, and communication of results
Skills on Resume:
- E-commerce Management (Hard Skills)
- Product Information Management (Hard Skills)
- Performance Reporting (Hard Skills)
- Online Marketing (Hard Skills)
- Customer Service (Soft Skills)
- Cross-Functional Collaboration (Soft Skills)
- A/B Testing (Hard Skills)
- Website Optimization (Hard Skills)
17. Ecommerce Manager, Evergreen Traditions, Spokane, WA
Job Summary:
- Own the P&L including product selection, inventory(forecasting), product descriptions and marketing
- Provide ongoing strategic insights and thought leadership based on industry, customer, shopper and marketplace trends to support category strategy.
- Embedding efficient operations programs and initiatives within the current supply chain framework
- Develop category and brand revenue growth strategies from data, insights and other market and customer information.
- Identify areas and events that stimulate awareness, purchase, interest and sales.
- Own E-commerce promotions and assortment decisions.
- Collaborates with customers and internal teams for effective product assortment, e-shelf merchandising, and promotions and pricing recommendations.
- Develop with brand and other business leaders, the commercialization programs and yearly planning.
- Leverage data to drive changes.
- Significant level of collaboration and ability to influence decisions
- Coordinate and lead cross-functional teams, especially on supply chain programs.
- Business development: business assessment, strategic planning, selling of growth-driving ideas.
- Take the lead on understanding product line-specific key business objectives and develop a growth strategy through qualitative analysis and quantitative data
- Drive new market opportunities to create new demand drivers for the brand.
- Align E-commerce business with internal and external initiatives to grow sales.
- Identify and capitalize on opportunities by brand and retailer.
Skills on Resume:
- P&L Management (Hard Skills)
- Inventory Forecasting (Hard Skills)
- Data Analysis (Hard Skills)
- Strategic Planning (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- E-commerce Promotions (Hard Skills)
- Business Development (Hard Skills)
- Category Management (Hard Skills)
18. Ecommerce Manager, SunHaven Living, Reno, NV
Job Summary:
- Develop, implement and manage the e-commerce strategy that supports the strategic and financial targets of the company.
- Identify market demands and establish sales plans including budgeting for the sales targets and proactively forecasting any demand shifts to adjust the sales budgets and strategies on an ongoing basis.
- Establish and track growth metrics, such as online traffic, orders per hour, order engagements, and conversions.
- Liaise with customers/vendors to create a working partnership and assist with onboarding (i.e., vendor/customer setup) and product delivery process.
- Analyze site performance on select metrics and KPIs and distribute reports to effect change and improvement inside the organization.
- Manage product catalog, vendor relationship, and promotional planning.
- Manage the organization and publishment of the product data on primary eComm platforms to ensure a true representation of company standards and product quality.
- Strategize promotional efforts by utilizing various marketing tools and resources to realize sales objectives and capitalize on market demands.
- Manage product page attributes and deliver approved content for primary eComm platforms to ensure e-commerce sales conversions.
- Actively monitor product reviews responding to negative reviews as well as highlighting positive reviews to instill consumer confidence in the product and brand.
- Participate in Search Engine Optimization to ensure the product page details are easily identifiable through the optimization of organic searches to minimize costs for any paid searches.
- Partner and liaise with various departments inside the company (supply chain, finance, marketing, sales, warehouse, customer service, etc.) to ensure collective success.
- Works alongside the marketing team to oversee product launch processes on e-commerce platforms to ensure all products are strategically categorized for maximized selling exposure.
- Work with the Marketing department to help establish marketing budgets and ensure focus on spending on targeted product promotions.
- Self-motivated to meet high standards, entrepreneurial
Skills on Resume:
- E-commerce Strategy (Hard Skills)
- Sales Forecasting (Hard Skills)
- KPI Analysis (Hard Skills)
- Vendor Management (Hard Skills)
- Product Catalog Management (Hard Skills)
- SEO Optimization (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Promotional Planning (Hard Skills)
19. Ecommerce Manager, Lakeview Essentials, Erie, PA
Job Summary:
- Forecast and report financial results monthly.
- Develop a constantly evolving hypothesis on growth levers/hurdles to the business and tie them to results.
- Build dashboards and conduct analyses (including consumer segmentation, LTV, CAC, and churn) for forecasting and improving the efficacy of marketing, merchandising, and product enhancements.
- Constantly improve site experience through the execution of hypothesis-driven experimentation.
- Leverage merchandising (assortment and promotions) to both grow revenue and bring the AE brand to life.
- Develop assets for owned websites and advertising.
- Build advertising and promo plans, own budget.
- Execute product and brand marketing programs with input from the Marketing Manager.
- Analyze the performance of email, paid search, paid social, and other initiatives to maximize advertising effectiveness.
- Partner with Operations to decrease COGS through more efficient fulfillment.
- Continuously research the eCommerce landscape and online competitors, identifying category trends and growth opportunities.
- Forecast and report financial results monthly.
- Develop a constantly evolving hypothesis on growth levers/hurdles to the business and tie them to results.
- Build dashboards and conduct ad-hoc analysis to measure the efficacy of marketing, advertising, and product enhancements.
- Create a strategy for cross-channel pricing strategy and 3rd party seller control.
- Make recommendations for enhanced profitability, strategic vision, and innovation for the channel (ie: pack sizes).
- Work to optimize product pages for all retailers.
- Partner with Marketing to develop assets for product pages on e-tailer sites, and advertising.
Skills on Resume:
- Financial Forecasting (Hard Skills)
- Data Analysis (Hard Skills)
- Dashboard Development (Hard Skills)
- Merchandising (Hard Skills)
- Budget Management (Hard Skills)
- Marketing Analysis (Hard Skills)
- E-commerce Strategy (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
20. Ecommerce Manager, SilverLeaf Retail, Billings, MT
Job Summary:
- Manages and builds brand-new global and national online strategies.
- Lead a team that builds a seamless UX (user experience) for the customers.
- Influences the overarching company strategy and works to influence processes while modeling the core values of the organization.
- Advocates data-informed decision-making while comfortable running a team that works closely with developers and evolving business needs.
- Establishes professional relationships and promotes a positive team atmosphere throughout the organization, bringing together different teams and departments to create a sense of teamwork and membership among coworkers and direct reports.
- Leads cost-saving initiatives and improves processes to maintain ALDI's competitive advantages.
- Define and refine optimal pick, pack, and ship workflows.
- Utilize Customer Lifetime Value models to recommend and execute strategic business decisions.
- Responsible for achieving high and low-level KPIs.
- Focus on omnichannel customer expectations.
- Assures the training, development, and performance of their team’s staff to retain a motivated, professional workforce that achieves their career objectives.
- Establishes and communicates job responsibilities and performance expectations to their team to ensure mutual understanding of desired results
- Resolves internal or external barriers that prohibit successful goal achievement.
- Consults with leadership on the development of their team's strategy.
- Keeps up-to-date on external best practices and relevant changes to their field/area, and communicates updates to leadership.
- Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration.
Skills on Resume:
- Online Strategy (Hard Skills)
- UX Leadership (Hard Skills)
- Team Management (Soft Skills)
- Data Analysis (Hard Skills)
- Process Optimization (Hard Skills)
- KPI Management (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Workflow Design (Hard Skills)
21. Ecommerce Manager, OakWood Trading Co., Norman, OK
Job Summary:
- Develop comprehensive sales plans and strategies for National Accounts and e-commerce stores that maximize profitability for all product lines.
- Budget and forecast sales goals and expenses.
- Manage New Business Development for National Accounts and e-commerce stores.
- Maintain reporting systems that enable the analysis and communication of sales, profit, buying patterns, retention, and collection trends within all accounts, as well as, market and competitor activities.
- Maintain relationships with key customer accounts and engage with hands-on sales and customer service to stay in tune with the team and evaluate needs.
- Maintain in-depth knowledge of products and services.
- Provide the first point of contact for questions from the Support team regarding all aspects of sales and operations.
- Oversee development and maintenance of Standard Operating Procedures, as well as, accuracy and uniformity of forms and written documentation.
- Ensure accuracy of product line and pricing structures in computer systems and appropriate documents.
- Maintain in-depth knowledge of sales tax laws.
- Collaborate with the Leadership Team to identify and fulfill corporate goals, develop additional business opportunities, strengthen corporate strategies and direction, and ensure continuity with all departments.
- Oversee all online business activities, ranging from website development and branding to Internet marketing and online sales.
- Maintain in-depth knowledge of the purchasing process.
- Work with website developers to ensure a user-friendly, well-maintained, and constantly updated website.
- Oversee platform development along with internal team and integration partners.
- Develop strategies to increase traffic to the website, including utilizing social media channels, search engine optimization and blogging.
- Create and oversee content for digital marketing which includes e-newsletters, a quarterly plan for sales, discounts and coupons and other marketing collateral generated to maintain and grow sales.
Skills on Resume:
- Sales Strategy (Hard Skills)
- Budget Forecasting (Hard Skills)
- New Business Development (Hard Skills)
- Account Management (Soft Skills)
- E-commerce Management (Hard Skills)
- Digital Marketing (Hard Skills)
- Team Collaboration (Soft Skills)
- Website Optimization (Hard Skills)
22. Ecommerce Manager, PrairieSky Goods, Lincoln, NE
Job Summary:
- Evaluate and build media plans for clients across multiple retailer platforms and channels in alignment with KPIs and sales objectives.
- Analyze campaign reporting, including in-flight and post-flight, and provide recommendations for campaign optimizations.
- Collaborate with agency partners on holistic media planning, including recommending audience strategies for eCommerce media campaigns in alignment with broader brand objectives.
- Partner with retailers to support client relationships, including evaluating new channels and identifying opportunities for innovation and testing.
- Stay abreast of industry news and support with client and agency POVs and thought leadership.
- Drive online sales growth across companies' various e-commerce platforms.
- Monitor industry and market trends and offerings to understand relevant and emerging Marketplaces.
- Work with corporate functions and Lines of Business to optimize end-to-end e-commerce processes (sales, fulfillment, invoicing, and payment) through KPI reporting, automation and organizational design.
- Manage the evolution of e-commerce solutions.
- Monitor and report e-commerce usage statistics.
- Draw insights from e-commerce analytics and previous e-commerce expertise
- Drive business decisions and influence the development of functionality/content that will grow business on the platform.
- Helping to investigate and resolve any website-related issues (customer service, stock, or technical).
- Working with the team to meet or exceed objectives and targets set by management in all areas.
Skills on Resume:
- Media Planning (Hard Skills)
- Campaign Analysis (Hard Skills)
- Audience Strategy (Hard Skills)
- Retailer Collaboration (Soft Skills)
- E-commerce Growth (Hard Skills)
- KPI Reporting (Hard Skills)
- Market Trend Analysis (Hard Skills)
- Problem Solving (Soft Skills)
23. Ecommerce Manager, UrbanCrest Supply, Little Rock, AR
Job Summary:
- Leading and delivering a Magento2 migration project
- Handling and improving the digital channels across the company website, Amazon, eBay and other platforms
- Forming, organizing, and supervising the digital trading campaigns in line with business plans
- Responsible for the customer journeys, optimizing their experience
- Creating and delivering an annual web development & optimization plan
- Seeking ways in which to improve UX and operational excellence
- Pinpointing opportunities to improve the company’s digital proposition
- Conducting and analyzing customer research, market conditions and competitor data
- Providing regular insight, reporting & analysis to senior stakeholders
- Develop an end-to-end eCommerce strategy and solution relevant to all global markets
- Implement these processes by working with internal and external stakeholders including IT, agencies and CX
- Management of the virtual showroom and its volume projections
- Share best practices with regional teams to ensure global strategy standards are met
- Continually improve processes post-launch as the business matures
- Results-oriented and focused on providing outstanding service while meeting sales goals, driven to follow through on commitments and meet deadlines.
- Organized & resourceful, detailed planner who manages time wisely, remains focused under pressure, develops solutions, an effective multi-tasker.
Skills on Resume:
- Magento2 Migration (Hard Skills)
- Digital Channel Optimization (Hard Skills)
- Campaign Management (Hard Skills)
- Customer Journey Enhancement (Hard Skills)
- Web Development Planning (Hard Skills)
- UX Improvement (Hard Skills)
- Market Research and Analysis (Hard Skills)
- Cross-functional Collaboration (Soft Skills)
24. Ecommerce Manager, HarvestHill Mercantile, Topeka, KS
Job Summary:
- Implement business strategies, analyze results and recommend improvements to all customer processes.
- New product releases, product updates and catalog maintenance via eCommerce platforms
- Work closely with Graphics, Social Media, Customer Service and Warehouse teams to meet company goals
- Design and prepare ongoing reports for all business metrics
- Provide support to all eCommerce activities and ensuring customer satisfaction
- Develop and supervise business strategies
- Work with the Director of the Brand to produce creative briefs and manage site content briefing to the creative team, and through internal review and approval process
- Partner with cross-functional teams (Social, Brand, Creative and Merchandising) to understand overall strategy, season planning, and seasonal buys
- Manage Amazon marketing efforts and make recommendations to the Director of Brand to increase sales
- Financial and P&L understanding
- Identify and maximize best practices by retailers.
- Research and execute new strategies to drive e-commerce sales.
- Identify regional/global initiatives and influence e-commerce growth
- Manage the commercial performance including forecasting, demand planning and sales quota
- Manage day-to-day e-commerce operations such as website maintenance, managing products, updating inventory and more
Skills on Resume:
- Magento Migration (Hard Skills)
- Digital Channel Management (Hard Skills)
- UX Optimization (Hard Skills)
- E-commerce Strategy (Hard Skills)
- Data Analysis (Hard Skills)
- Project Management (Hard Skills)
- Stakeholder Collaboration (Soft Skills)
- Multi-tasking (Soft Skills)
25. Ecommerce Manager, Driftwood Creations, Mobile, AL
Job Summary:
- Drive, steer and strategise the Luxe division’s e-commerce business development within the Irish market
- Creating a unified ecosystem to ensure the growth of the Luxe portfolio across local and cross-border players, in addition to the own D2C sites.
- Maintain an up-to-date landscape of Ireland’s e-commerce market (including x-border) and align e-resources against e-opportunity
- Be the Luxe Ireland expert in eCommerce.
- Collaborating with the Luxe Ireland Commercial Director, Luxe UKI eCom and Commercial teams
- Lead and centralize the relationship between the e-Com client team and the division to ensure aligned Luxe strategic priorities.
- Support key clients to build a digital road map/business plan that encompasses e-services (1:1, 1:many), data, CRM, etc.
- Implement e-merch excellence and explore retailer media opportunities
- Identify tools and performance indicators to assess and develop the retailer’s capabilities on traffic, conversion and consideration and utilizing data to improve ongoing performance and identify business opportunities.
- Strengthen the eCom acceleration in the total Ireland business, playing a proactive role on the L’Oreal Ireland eCom Tribe, sharing results, best practices, insights, and learnings
- Lead and guide in creating an exceptional online presence within all retailers for Tom’s of Maine
- Responsible for volume, trade spending and financial forecasting within the Atlas planning tool.
- Sell, negotiate, and execute customer plans to achieve 5P objectives for all of Tom’s of Maine brands and categories, and deliver annual sales and market share targets.
- Work hand-in-hand with product, marketing, design, and customer success
- Determine product requirements, feasibility, usability, and product flow, and devise plans to test growth and track development and marketing results
- Investigate and report any operational/technical issues arising
- Monitor key performance indicators on the website and develop plans to improve them
Skills on Resume:
- E-commerce Strategy (Hard Skills)
- Market Analysis (Hard Skills)
- Client Relationship Management (Soft Skills)
- Data Analysis (Hard Skills)
- Digital Merchandising (Hard Skills)
- Financial Forecasting (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- KPI Monitoring (Hard Skills)
26. Ecommerce Manager, GoldenTrail Goods, Boise, ID
Job Summary:
- Full P&L responsibility for pure-play eCommerce customers
- Lead all Amazon business platforms by setting the strategic direction and partnering with Amazon to deliver P&L goals, increase market share and improve Amazon Scorecard KPIs
- Partner with the omni data manager to build knowledge and insights of the online path to purchase behavior together with consumption and shipment data to identify brand and category performance trends and opportunities.
- Build e-commerce competencies internally within TOMs
- Weekly trade report delivery and any other monthly, quarterly, seasonal reports
- Defining and reporting weekly and monthly KPIs utilizing Google Analytics, product sales reports, and customer behavioral data to generate insights and identify actionable, informed data decisions on web trading and performance
- Be KPI driven - having the forecast and budgets as a focus, looking back on previous promo periods, and years of seasonal activity to support decision-making
- Proficiency in Microsoft Excel to support budget planning, reporting, and analysis
- Working with the Digital Marketing Manager to manage online marketing channels.
- Develop the digital marketing budget with external PPC and paid social media agencies ensuring ROI, ROAS, and CPA deliverables on each
- Identify an appropriate affiliate marketing program and execute it with Digital Marketing Manager
- Overseeing the e-commerce assistant to execute a content plan to ensure the website is updated with new collection drops with a focus on product categorization
- Ensuring the visual merchandising on site by relevant collections, images are uploaded, and product information is correct.
- Uploading new products onto the website
- Writing product descriptions
- Analyzing sales data, including looking at profit margins and promotions
Skills on Resume:
- P&L Management (Hard Skills)
- Amazon Strategy (Hard Skills)
- Data Analysis (Hard Skills)
- KPI Reporting (Hard Skills)
- Digital Marketing (Hard Skills)
- Affiliate Marketing (Hard Skills)
- Visual Merchandising (Hard Skills)
- Budget Planning (Hard Skills)
27. Ecommerce Manager, TrueNorth Outfitters, Anchorage, AK
Job Summary:
- Manage and maintain the Shopify website, in collaboration with the development team
- Build and understand an incredible customer journey - from acquisition to retention
- Work closely with the Category and Development teams to deliver world-class customer experiences at the brand, product and category level
- Develop and identify opportunities for improvement in performance, UX, categories and products
- Develop initiatives and strategies to improve KPIs
- Maintain SEO strategy, key website pages and promotional content alongside external agents
- Publish content to the website, lead a team of two direct reports
- Work closely with the content team, developing new content for the website and social media channels
- Drive email marketing strategy and campaign delivery
- Collaborate with suppliers, influencers and other relevant stakeholders to create meaningful content
- Assess customer feedback to identify marketing solutions to improve the brand experience
- Activating most effectively and efficiently for the consumer database to drive sales conversion and actively collaborate with the Marketing and Retail team to grow the database
- Leading merchandising execution on the customer’s websites, being accountable for sales, sharing goals and other online lead indicators e.g.
- Developing Joint Business Plans with key customers and managing senior customer relationships
- Responsibility for the B2C direct E-shop concerning site revenue, usability and customer experience across devices
Skills on Resume:
- Shopify Management (Hard Skills)
- Customer Journey Optimization (Hard Skills)
- UX Improvement (Hard Skills)
- SEO Strategy (Hard Skills)
- Email Marketing (Hard Skills)
- Team Leadership (Soft Skills)
- Merchandising Execution (Hard Skills)
- Stakeholder Collaboration (Soft Skills)
28. Ecommerce Manager, SierraPeak Ventures, Reno, NV
Job Summary:
- Strategize and plan for increasing e-commerce sales.
- Initiate and tie up with new marketplaces for onboarding
- Handle negotiations and seamless order despatches.
- Co-ordination of marketplaces like Amazon, Flipkart, Paytm Mall and more
- Daily operations of order compiling and execution
- Coordinate within the company for timely order execution and resolving complaints.
- Develop optimal and speedy delivery policies
- Implementing the Australia E-Commerce vision, and strategic development plans on a localized basis for the Australian business
- Assuming P&L responsibility for the overall Australia E-Commerce business (Pure Play and direct e-shops)
- Overseeing Web Issues and Optimisations alongside Group and IT
- Challenge merchandising and Product set-up to exploit the AEM/PIM suite of functionality to make full commercial use of what’s on offer and to manage its introduction to the website
- Leading the team to drive and maintain daily on-site merchandising to ensure the trading and messaging of all the DCG website channels are optimized in line with trade directives.
- Present trade and insight to the wider heads of the department
- Provide annual and weekly forecasts for individual KPIs drawing from sales history, company strategy and current trading patterns
- Support the MVT and AB testing program across all device types, and manage other data sources such as the exit survey
Skills on Resume:
- E-commerce Strategy (Hard Skills)
- Marketplace Management (Hard Skills)
- P&L Responsibility (Hard Skills)
- Order Fulfillment (Hard Skills)
- Merchandising (Hard Skills)
- Data Analysis (Hard Skills)
- Team Leadership (Soft Skills)
- A/B Testing (Hard Skills)
29. Ecommerce Manager, SunValley Naturals, Fresno, CA
Job Summary:
- Responsible for delivering on the eCommerce budgeted sales growth and developing strategies and initiatives to drive eCommerce sales, customer engagement and conversion.
- Analyze, report on and provide insights around site traffic and other key eCommerce metrics with Google Analytics, dashboards and relevant business tools.
- Manage the growth and ongoing engagement of the Frank green database including an EDM marketing strategy.
- Oversee the performance of the email marketing results, set benchmarks & report on opportunities and insights.
- Manage projects as assigned, including weekly and monthly reports, data analysis, and other sales support functions that may arise.
- Operations Lead to communication of allocated and unallocated inventory tracking for e-commerce accounts.
- Follow up with internal teams for any at-risk orders or escalations.
- To be the point person for Online Grocery within Britvic and build partnerships with Online Grocers.
- Given you will be working across teams, amazing interpersonal skills are essential, combined with a proactive, self-starting attitude.
- Support you will be providing the team includes
- On-site optimizing according to customer shopping behavior
- Drive and implement initiatives to grow the digital business through increased quality traffic and on-site conversion tactics
- Identify and recommend opportunities and usability improvements, new eCommerce features and site enhancements
- Oversee and provide best-practice email marketing for campaign and promotional communications
- Develop and implement reporting measures to circulate to the business weekly
- Management of budget spending for on-site initiatives and sales targets
Skills on Resume:
- E-commerce Strategy (Hard Skills)
- Data Analysis (Hard Skills)
- Email Marketing (Hard Skills)
- Traffic Optimization (Hard Skills)
- Project Management (Hard Skills)
- Inventory Tracking (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Usability Improvements (Hard Skills)
30. Ecommerce Manager, WillowBrook Trading, Provo, UT
Job Summary:
- Promote safety awareness and incident prevention amongst the Brand and wider DC team
- Take proactive steps to minimize risk to team members and reduce injury frequency rates
- Display Safety Leadership through safe actions and leading by example
- Maintain a clean and safe workplace, report and investigate all safety hazards, near misses and incidents thoroughly
- Ensure Pick Accuracy to customers
- Monitor, forecast and plan wages, labor and resources accurately and effectively using company tools (rosters, daily planners), within budget and OWR expectations
- Manage, report on and influence shift productivity rates and KPIs directly and through team
- Prepare and present KPI reports with relevant commentary to the DC Manager
- Display awareness/understanding of and full accountability for Brand performance
- Monitor financial performance and make operational adjustments
- Develop and manage all expenses – including Labor cost KPIs - in line with budget
- Manage end-to-end development planning, role clarity, succession & development planning and performance review & management
- Ensure compliance with all required policies, procedures and legal and/or industrial standards
- Display engaging and influential leadership to the Brand, creating and maintaining a positive Brand culture in line with Company values
- Develop effective working relationships and communication with key stakeholders
Skills on Resume:
- Safety Leadership (Soft Skills)
- Risk Management (Hard Skills)
- KPI Management (Hard Skills)
- Budget Planning (Hard Skills)
- Productivity Monitoring (Hard Skills)
- Team Leadership (Soft Skills)
- Compliance Management (Hard Skills)
- Stakeholder Communication (Soft Skills)
31. Ecommerce Manager, Riverfront Designs, Shreveport, LA
Job Summary:
- Own the development of the Customer Engagement Strategy, and partner with the brand managers, marketing team and analytics team to execute the strategy.
- Collaborate and communicate with multiple department leads to continually drive the best customer experience while meeting business objectives.
- Develop a deep understanding of the customer experience and data flow to drive conversion & revenue.
- Proactively recommend timely changes to the Customer Engagement Strategy based on new data and customer insights.
- Define and drive opportunities for optimization and improvements in the customer journey.
- Help drive brand strategy through customer experience and customer insights.
- Manage key areas of site functionality and optimize the customer experience and business results.
- Implement site experiences, promotions, and taxonomy, including setting up A/B tests.
- Manage, maintain and expand the experience optimization and personalization platform.
- Focuses on customer insight to develop and execute personalization experiences to drive conversion.
- Collaborate with both online and brick & mortar Marketing teams to develop online promotional strategies that provide the customer a seamless experience.
- Execute and report upon success metrics of onsite promotional strategies.
- Identify strategic partnerships and emerging technologies that enhance and improve existing customer loyalty and conversion.
- Partner with other e-commerce teams to coordinate and create both site-wide and category-level promotions that support the brands and encourage profitable conversion.
- Develop and manage both strategy and execution of promotional campaigns for both brands.
- Review and interpret data, in conjunction with Analytics & Email Manager, to improve promotional email performance as well as onsite promotions
- Using Adobe Analytics, revenue forecasts, seasonal trends and other reporting to review the performance of assigned areas of the site and make recommendations for improvement.
- Sources and acquires third-party vendors and resources that support the needs of the department.
Skills on Resume:
- Customer Engagement (Soft Skills)
- Data Analysis (Hard Skills)
- A/B Testing (Hard Skills)
- Personalization Strategy (Hard Skills)
- E-commerce Optimization (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Promotional Campaign Management (Hard Skills)
- Adobe Analytics (Hard Skills)
32. Ecommerce Manager, Timberline Trends, Missoula, MT
Job Summary:
- Work with heads of other departments to ensure stocks and keep offers up to date
- Coordinate with designer artists and other product creators to keep a top-quality inventory
- Coordinate with legal department Privacy Policy, Refund Policy, Terms of Service, and Shipping Policy
- Ensure the content of the e-commerce branded channels aligns with global strategy while optimizing the conversion rate
- Develop the point of sale strategy as a shipping strategy and relationship with the shipping company with business unit managers.
- Track taxes with the finance team and manage inventory across multiple product categories.
- Deliver sales activity reports and sales forecasts
- Identify strengths, weaknesses, threats, and opportunities and share them with all relevant stakeholders.
- Use analytics to identify trends and customer group patterns.
- Engage the customer while driving conversion and sales.
- Oversee campaign strategy and support contract term negotiation with existing/new vendors.
- Work closely with content management /e-commerce buying functions
- Ensure the perfect execution of such campaigns.
- Be consulted about Gift Cards creations and promotions
- Managing Marketplaces across multiple platforms and determining what products/collections feature on the platform
- Be responsible for the Dropshiping strategy and maintenance
- Stay updated about what products are being promoted with influencers
Skills on Resume:
- Inventory Management (Hard Skills)
- Cross-Department Coordination (Soft Skills)
- E-commerce Strategy (Hard Skills)
- Sales Forecasting (Hard Skills)
- Data Analytics (Hard Skills)
- Vendor Management (Hard Skills)
- Marketplace Management (Hard Skills)
- Dropshipping (Hard Skills)
33. Ecommerce Manager, BlueSpruce Essentials, Grand Junction, CO
Job Summary:
- Oversees visual and informational presentations on all related websites ensuring front-facing company information such as policies, pricing, accurate pictures, and product details are current, easy to access and consistent with outbound marketing materials.
- Responsible for developing and achieving annual sales and budget targets to meet the long and short-term financial and operational goals.
- Contributes marketing and revenue-driving ideas, best practices and recommendations for email campaigns, SEM, SEO, social, direct targeting, and personalization of marketing initiatives.
- Collaborates with the Vice President of Business Development to develop a long-term roadmap and execution processes for eCommerce.
- Participates in developing the annual eCommerce budget and plan for all internal and external eCommerce initiatives such as website redesign, email promotions, and system and process enhancements to expand the customer base in current and new digital channels.
- Plan and execute marketing campaigns that drive online sales growth through maximizing traffic, conversions and ROI
- Good knowledge of paid social and paid search, working closely with the agencies to achieve sales targets
- Well-versed in UX and CRO, and SEO (for website copy)
- In-depth experience with Shopify in other e-commerce roles
- Manage product updates and changes, merchandise online selection, oversee smooth functioning of apps
- Work closely with the Founder, Brand manager and developers to implement new website elements and functionalities to improve user experience and conversion rates
- Plan and execute email marketing campaigns - newsletters and segmented personalized emails
- Stay present on the online store development and maintenance process
- Support major projects such as new store openings, changes in vendors
- Help coordinate all parties' internal as well as external to ensure successful and timely completion.
- Coordinate with the region's product and physical store teams
- Make sure a product and omnichannel strategy are completely aligned.
Skills on Resume:
- E-commerce Management (Hard Skills)
- UX/CRO Optimization (Hard Skills)
- SEO/SEM (Hard Skills)
- Budget Planning (Hard Skills)
- Shopify Expertise (Hard Skills)
- Campaign Management (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Product Merchandising (Hard Skills)
34. Ecommerce Manager, CopperCreek Market, Amarillo, TX
Job Summary:
- Develop and execute the e-commerce strategy to achieve sales and profit targets
- Acquisition channel P&L responsibility, budget and forecast planning for the online business
- Management of the strategic web development plan, optimize and ensuring web updates are achieved in line with the commercial roadmap
- Supporting website development,
- Identify new opportunities and partnerships that will add value to the business, seek new marketplace opportunities and monitor existing placements
- Work with the Buyer and Merchandising Manager to review stock holding and sales to define sales-boosting strategies
- Presenting E-commerce strategy to Directors
- Management of the e-commerce team and their role responsibilities with set KPIs.
- Develop and give direction to the team that is clear, action-oriented and results-driven
- Overseethe operation of the website, ensuring front-end and back-end functionality is always operational
- Develop and execute a web development plan for the short, mid, and long term to match the business strategy.
- Identifying opportunities and optimization to improve web performance, increase conversion rates and reduce bounce rates, onsite search/filtering/merchandising, with customer UX, acquisition and retention in mind
- Working closely with the external web development team to ensure website issues are logged, escalated, and resolved accordingly via Jira and Slack
- Working with the Customer Care team to optimize the customer experience, both on and off-site, constantly learning and implementing changes across the website,e and improving the customer care service
- Ensuring the email marketing plan is executed with the Digital Marketing Manager, to achieve marketing KPIs.
- Ensuring Data Protection and Privacy Policies are up to date across all touchpoints
Skills on Resume:
- E-commerce Strategy (Hard Skills)
- P&L Management (Hard Skills)
- Web Development Planning (Hard Skills)
- Partnership Development (Hard Skills)
- Team Leadership (Soft Skills)
- UX Optimization (Hard Skills)
- Data Analysis (Hard Skills)
- Customer Experience (Soft Skills)
35. Ecommerce Manager, CrescentMoon Goods, Savannah, GA
Job Summary:
- Managing the delivery of the E-commerce Merchandising Calendar in addition to the delivery of the Personalisation Strategy and Conversion Optimisation Roadmap.
- Leading a team to deploy online campaigns and content, improvements to site navigation and merchandising, and ongoing improvements to the user journey – including optimization of the purchase path and checkout.
- Supporting the ongoing development of the Market Personalisation Strategy to create an integrated, seamless and personalized customer experience.
- Ensuring that Ecommerce merchandising reflects the brand values and expression and is within VVIS to further develop a data-driven approach to review and optimize activity.
- Working proactively across Markets to foster knowledge share and consistency of execution and analysis.
- Provide expertise across the Digital Hub on e-commerce best practices.
- Partnering with stakeholders to shape the definition of a commercial and promotional plan that supports P&L delivery by providing input and feedback on proposed pricing, offers and promotions, delivery thresholds and customer delivery charges.
- Develop, lead, and support team members to deliver a future-proofed e-commerce platform that can scale
- Develop collaborative relationships with internal and external stakeholders to ensure good collaboration between business and IT, to provide great business value
- Work with the team and key stakeholders to develop strategies and visions for the e-commerce platform
- Be accountable for the technical delivery
- Facilitate collaboration with other engineering teams
- Lead and continuously improve the ways of working
- Responsible for the people processes such as recruitment, performance, competence, career development, health, and well-being of co-workers
- Manage the overall financial responsibilities and activities of the department
Skills on Resume:
- E-commerce Merchandising (Hard Skills)
- Personalization Strategy (Hard Skills)
- Conversion Optimization (Hard Skills)
- Team Leadership (Soft Skills)
- Stakeholder Collaboration (Soft Skills)
- P&L Management (Hard Skills)
- Project Management (Hard Skills)
- Technical Delivery Oversight (Hard Skills)
36. Ecommerce Manager, MountainEdge Outfitters, Flagstaff, AZ
Job Summary:
- Manage the digital experience across multiple e-commerce stores and sales channels
- Execute and evolve the social media strategy
- Develop and implement strategies to grow the business’ database each month
- Manage the marketing and PR budgets, timelines, and deadlines
- Write and edit all required copy for social and digital assets
- Write SEO-friendly content for landing pages, emails, web copy, banners, social posts, etc.
- Oversee the production of engaging content, digital artwork, and videos
- Manage external digital agencies
- Manage all paid content partnership programs, as well as influencer seeding programs
- Prepare and present weekly reporting on KPI’s
- Work with the PR agency to secure editorial coverage by conducting press showings, and maintaining relationships with key stylists, editors, and influencers
- Create and organize PR events as part of the overall PR and Content Strategy
- Assisting with agency management
- Supporting the business on ad hoc IT tasks, projects and general support.
Skills on Resume:
- Digital Experience (Hard Skills)
- Social Media Strategy (Hard Skills)
- Database Growth (Hard Skills)
- Budget Management (Hard Skills)
- Copywriting (Hard Skills)
- Content Production (Hard Skills)
- Agency Management (Soft Skills)
- KPI Reporting (Hard Skills)
37. Ecommerce Manager, Heritage Trail Goods, Rapid City, SD
Job Summary:
- Work closely with vendors to create marketing campaigns for sites, emails, and social media to include new products, new features and discounts/promotions.
- Manage Analytics for tracking and reporting sales across all digital platforms.
- Lead eCommerce website merchandising improvements.
- Implement and manage third-party marketplace accounts.
- Identify new areas of eCommerce opportunity beyond the current organizational structure.
- Research and analyze new 3rd party business partners.
- Identify, size, and assess new distribution and partnership opportunities.
- Recruit, hire, and supervise team members - ensuring quality performance.
- Oversee position-specific training for new and established employees which includes a thorough knowledge of PureFUN! values, products and services.
- Develop and implement methods of continuous improvement within the department and company to improve employee performance, productivity, quality control, collections, efficiency and cost reduction.
- Manage and direct daily tasks for off-site contractors.
- Conduct regular team meetings to ensure communication of company and departmental goals, and strengthen PureFUN! culture.
- Ensure the team is equipped with technology and marketing collateral to successfully handle customer needs and relations as well as meet sales and gross profit goals.
- Evaluate the performance of the team.
- Conduct regular reviews, providing job performance evaluation and feedback, job description review and update, and assist in developing performance planning documents.
- Take disciplinary action and make termination decisions
Skills on Resume:
- Campaign Management (Hard Skills)
- Sales Analytics (Hard Skills)
- Merchandising (Hard Skills)
- Marketplace Management (Hard Skills)
- Business Development (Hard Skills)
- Team Leadership (Soft Skills)
- Process Improvement (Hard Skills)
- Vendor Collaboration (Soft Skills)
38. Ecommerce Manager, SummerHaven Supply, Lexington, KY
Job Summary:
- Build out strategy behind annual advertising/promotional plan within budget, execute and analyze activities to improve promotional efficiency.
- Stay up to date on industry trends and platform changes.
- Partner with Operations to decrease COGS through more efficient fulfillment.
- Manage chargeback to reasonable levels and dispute unauthorized or incorrect charges.
- Manage outside eCommerce agency to execute strategy in the eCommerce channel.
- Hold the agency accountable through a metric-based approach to KPIs and performance objectives.
- Continuously research the eCommerce landscape and online competitors, identifying category trends and growth opportunities.
- Recruit and recommend qualified employees for a team of 5-10 direct reports.
- Identifies cost-saving opportunities and potential process improvements.
- Serves as the primary link between their team’s staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement.
- Helping to manage and develop leading website content including landing pages and personalization.
- Optimizing the customer journey, conversion, and revenue per visitor.
- Supporting key development projects and testing.
- Analyzing analytics and other data sources to support business decisions and optimize traffic, conversion, and AOV.
- Supporting day-to-day trading performance, merchandising, website orders, and the smooth-running of the websites.
- Regular competitor research, analysis, and reporting.
Skills on Resume:
- Promotional Planning (Hard Skills)
- Data Analysis (Hard Skills)
- Fulfillment Optimization (Hard Skills)
- Agency Management (Soft Skills)
- Competitor Research (Hard Skills)
- Team Leadership (Soft Skills)
- Website Optimization (Hard Skills)
- Conversion Rate Optimization (Hard Skills)