Job Summary: 

• Review content and conversion performance to find what is performing and the parts that are limiting conversions: content, messaging, the product implementation, channels (on-site amplification, eDMs, Social), etc. 
• Determine what changes need to be made to increase conversion rate
• Compile and submit daily, weekly, monthly and ad hoc performance reports
• Analytical support to product and content teams to improve conversion.
• Defining metrics, performing deep-dive analysis, and summarising data into clear, relevant insights and opportunities for improvement
• Determine page designs, what is needed to support the objective of each page
• Analyze internal and external data coming in from numerous ecommerce/retail sources and find growth opportunities for the team to act upon
• Analyze the competitive landscape and look for trends and patterns, identifying white space, risk, and competitive opportunities
• Help to lead training, reporting and process development across the organization
• Create reporting to better track financial metrics, and look back at historical data to identify opportunities and make recommendations to partners
• Develop robust understanding of the company marketplace opportunities & how effectively the brand can perform in a given market
• Understand competitor activity, ecommerce & retail trends in each market and assess local market brand awareness
• Analyse previous sales data at a SKU level and work with Merchandising team to ensure the correct Marketplace assortments by market
• Develop, improve and use tools to model data that will enable an accurate ‘size of the prize’ analysis 
• Generate accurate 1-3 year marketplace trading revenue forecasts for prospects, based on data

Skills on Resume: 

• Content Review (Hard Skills)
• Conversion Analysis (Hard Skills)
• Reporting (Hard Skills)
• Analytical Support (Hard Skills)
• Deep-Dive Analysis (Hard Skills)
• Market Insights (Hard Skills)
• Trend Analysis (Hard Skills)
• Process Development (Soft Skills)

Job Summary: 

• Evaluation and optimization of all existing product pricing for profitability across all sales channels
• Evaluation and execution of all annual manufacturer price changes
• Conduct market research to determine potential of new products and set pricing strategy prior to launch
• Comprension, monitoring & reporting of current manufacturer MAP policies and related MAP pricing
• Evaluation and montoring of all Amazon FBA pricing and identifying product trends where new products can be added to the FBA platform
• Evaluation of shipping costs and the ongoing trends in freight in relation to product pricing
• Utilize Channel Advisor program to automate and optimize pricing with the ability to make granular adjustments to individual items
• Evalation of completed sales for profitability
• Compile and present data for other departments

Skills on Resume: 

• Product Pricing Optimization (Hard Skills)
• Market Research (Hard Skills)
• MAP Policy Monitoring (Hard Skills)
• Amazon FBA Pricing (Hard Skills)
• Shipping Cost Evaluation (Hard Skills)
• Channel Advisor Program (Hard Skills)
• Profitability Analysis (Hard Skills)
• Data Presentation (Soft Skills)

Job Summary: 

• Develop an ANZ eCom KPI Dashboard to provide data analytics and insights to drive sustainable e-Commerce growth
• Champion e-Commerce Content Strategy: develop guidelines for content requirement, ensure relevance for shoppers and compliance on retailers’ websites
• Monitor retailers’ media campaign performance, implement Test & Learn pilots to optimize online investment and identify new opportunities
• Conduct regular market research to identify online shopper insights and opportunities to foster collaboration with retailers
• Be an E-Commerce Ambassador: foster collaboration across all functions, engage the team with training workshops and best practice sharing to drive excitement and innovative thinking
• Work with the global E-Commerce team to share local learnings as well as getting insights from other markets to leverage best practices in ANZ
• Perform analysis of marketing and advertising programs related to e-commerce at the store, region, banner, segment and household level.
• Analyze the impact of omnichannel marketing campaigns on e-commerce sales and trips. 
• Make recommendations to improve existing targeting and offer levels.
• Create tools to enhance future targeting for improved program ROI.
• Recommend and develop test & control strategies for optimizing marketing spend within e-commerce.
• Communicate business KPIs via executive deliverables and/or presentations to senior management.
• Create tools and systems for customer, sales, margin and own brand penetration as well as for invoice reconciliation.
• Identify and evaluate new data sources and technology while taking an active role in data retrieval process.
• Assigned by management and adhere to all company policies and procedures.
• Delivers regularly cadenced eCommerce reporting (daily, weekly, monthly) to all levels of the organization.
• Create PowerPoint presentations with audits of current marketplace performance and commercial projections,
• Support international finance teams with preliminary pricing analysis for target accounts

Skills on Resume: 

• KPI Dashboard (Hard Skills)
• Content Strategy (Hard Skills)
• Campaign Monitoring (Hard Skills)
• Market Research (Hard Skills)
• Cross-Collaboration (Soft Skills)
• E-Commerce Analysis (Hard Skills)
• Marketing Analysis (Hard Skills)
• Data Evaluation (Hard Skills)

Job Summary: 

• Oversee proper functionality and provide support for current and future e-Commerce systems including cloud computing platforms and services, database management systems, payment processing, front-end web store functionality (application and web servers), middleware services, back-end application performance and integration, site content, web defects, customer experiences, order management/fulfillment, and network/telecommunication systems.
• Coordinate and manage overall site performance and operations related to data feeds, site performance, user experience, content validation, third-party integrations, and data security.
• Manage the analysis, diagnosis, and resolution of critical incidents to minimize downtime and restore service as quickly as possible.
• Liaise with internal and external engineering, application, and vendor support teams to investigate and resolve highly complex technical issues.
• Responsible for interfacing with internal/external customers on operational issues by dispatching on-call engineers, facilitating communication between vendors and other resources, and documenting all information according to incident management guidelines.
• Determine business impact, initial priority, scope, communication plan, and resources required to resolve all customer-impacting issues.
• Assist in the coordination and planning of maintenance activities, change control task assignments, and event impact assessment for all scheduled maintenance windows.
• Identify and eliminate potential false alerts from monitoring applications.
• Automate manual business and support tasks to reduce workload and create proficiencies as part of the continuous improvement process.
• Produce post-mortem incident analysis reports and communicate root cause as part of the PIR (Post Incident Review) process.
• Partner with internal and external teams in problem/change management to determine root cause of significant incidents and drive to resolution.
• Responsible for the transition of information and documentation for any new services, technologies, or processes. 
• Develop, implement, and maintain support documentation regarding operations, functionality, framework, policies, and procedures.
• Provide ad-hoc reports, dashboards, and KPI's with actionable recommendations based on data-driven analysis and continuous optimization.
• Performs in-depth analysis of website performance and marketing activities across a variety of data sources (web analytics, CMS, digital advertising platforms, CRM) and provide actionable insights to improve website and paid media KPIs.
• Executes ad hoc reporting and analysis as needed for the eCommerce team and senior leadership.
• Develops and maintains dashboards to further automate and consolidate reporting
• Maintain data feeds for global Datorma dashboards and collaborate on defining global KPIs across regions.

Skills on Resume: 

• E-Commerce Systems Support (Hard Skills)
• Site Performance Management (Hard Skills)
• Incident Resolution (Hard Skills)
• Vendor Coordination (Soft Skills)
• Customer Communication (Soft Skills)
• Task Automation (Hard Skills)
• Post-Incident Reporting (Hard Skills)
• Problem Management (Soft Skills)

Job Summary: 

• Manage order fulfillment processes for all e-commerce and marketplace orders.
• Manage purchase order issuance and tracking with vendors to ensure on-time delivery to customers.
• Collaborate with customer service, warehouse, and finance teams.
• Analyze inventory and shipping data to improve serviceability rates.
• Partner with Director of Operations on continuous improvement strategies.
• Produce, distribute & analyze essential reports to help drive decisions from all areas of the business.
• Assist in the development of strategic business plans.
• Coordinates with business leads and teams as needed to achieve integration goals.
• Work with internal IT teams and coordinate new trading partner implementation projects to enable electronic transactions.
• Publish weekly reports and update business and IT teams on the overall digital enablement.
• Trains business users on support of electronic solutions and relationships.
• Analyze current implementations and work with internal IT and business teams to improve the overall electronic adoption.
• Adheres to Zebra IS policies, procedures, and development/project management methodologies.
• Maintain and grow current .com customers and identity identify new opportunities.
• Identify the market needs and inventory needs.
• Load new items on various .com sites
• Meeting or exceeding revenue targets
• Working and partnering with buyers to ensure business alignment.

Skills on Resume: 

• Order Fulfillment Management (Hard Skills)
• Purchase Order Tracking (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Inventory Analysis (Hard Skills)
• Continuous Improvement (Soft Skills)
• Report Analysis (Hard Skills)
• IT Coordination (Hard Skills)
• Customer Relationship Management (Soft Skills)

Job Summary: 

• Be responsible for creating & maintaining workspaces and dashboards covering key KPIs such as sales, marketing channel, product & promotion performance, returns & operational KPIs across daily, weekly, monthly & quarterly reporting periods.
• Become the Adobe Analytics, BI & onsite analysis tools team expert and provide relevant analytics and systems training to teams where relevant.
• Work closely with the ecommerce team to provide core insights from data to suggest a/b tests that drive fundamental improvements to the site performance.
• Assist the ecommerce trade team with online behavioural analysis through the use of customer journey tools & present back key optimisation opportunities to drive conversion, AOV and sales.
• Work closely with the digital marketing analyst on campaign tracking, traffic forecasting accuracy and review website behaviour across all channels to find out related and unrelated patterns and propose tests to increase conversion.
• Responsible for creating and presenting, clear, concise and commercial post promotion and campaign analysis to be presented to wider teams and senior management.
• Work closely with other global analytics power users to identify potential pilot opportunities or tools within the analytics & insights space 
• Support with key KPI and promotional analysis to improve the operational & financial ecommerce forecast accuracy in close partnership with the ecommerce finance business partner.
• Manage the onsite survey & feedback tool & support with the consolidation of all customer feedback from all touchpoints including reviews and customer survey tools, analyse trends and share insights with team to resolve the issues .
• Support the wider ecommerce team & key business stakeholders with ad-hoc analysis or ecommerce project business case proposals & benchmarking.
• Work closely with the omni and marketplace manager & retail team to provide actionable insights on omnichannel performance & key journey trends.
• Monitor and notify the wider team about abnormalities or variances through ad-hoc analysis
• Cross-collaborate with marketing and brand teams across all business units, as well as creative and external agency partners, to drive growth and gain market share
• Lead the strategy and execution on Brand.com platforms, including partnering cross-functionally to prioritize and execute initiatives that support business goals and drive performance
• Act as eComm lead to prioritize product launches and ensure on-time, an excellent representation of product innovation
• Develop, test, and manage an educational, compelling, and converting-enhanced content calendar for assigned brand.com properties and oversee site updates, advise on best-in-class-content based on known conversion drivers to ensure a consistent category shopping experience
• Develop, launch, and measure initiatives with external partners, including Neighborhood Ad Manager, Omnify, and National Sales
• Partner with the analytics team to become an expert in data and make recommendations based on insights

Skills on Resume: 

• KPI Dashboard Creation (Hard Skills)
• Adobe Analytics Expertise (Hard Skills)
• A/B Testing (Hard Skills)
• Customer Journey Analysis (Hard Skills)
• Campaign Analysis (Hard Skills)
• Data Presentation (Soft Skills)
• Cross-Team Collaboration (Soft Skills)
• Feedback Analysis (Hard Skills)

Job Summary: 

• Work closely with the local Customer Development Team understanding and leveraging key insights to be transferred into local eCommerce plans.
• Leveraging key materials and activations.
• Improving Store execution & performance of key eTailers, ensuring execution of optimized A+ content.
• Testing and completing ROI on campaigns for continuous learning and improvement.
• Providing and updating master data / pack shots for product assortment and managing an efficient transfer process in close collaboration with customers.
• Checking that critical actions are executed with Key Customers.
• Monitoring web shops (competitors and partners) regularly to identify problems and opportunities. 
• Sourcing, organizing, conducting and reporting in-depth analyses of available data to identify problems and opportunities.
• Fuel the organization with “early indicator” data in order to help sharpen the understanding of sharp market dynamics and trends.
• Partner with the Dental eShop Team to drive (a) penetration and (b) loyalty of e-Shop amongst both target groups: dentists and dental school hygienists.
• Establish and maintain dashboards to report on Web site KPI’s, such as visitors, bounce rates, click through rates, average page views, etc. using Google Analytics
• Help set up various tests on EU Web sites to improve conversion, using tools such as Google Optimize and h elp with tracking codes / pixels implementation, testing or review
• Coordinate testing & analytics projects with team where necessary and p articipate in various company projects to improve Web site speed, usability and conversion, either as team member or as project leader
• Generate or use different data sources, such as AS400 CRM system, or SQL databases, in conjunction with Web data and p rovide detailed reports on the performance of email marketing campaigns
• Perform ad hoc analysis on various KPI’s or customer groups, which could include statistical modeling and use statistical tools to analyze results and provide meaningful recommendations

Skills on Resume: 

• Customer Development Collaboration (Soft Skills)
• eCommerce Strategy (Hard Skills)
• A+ Content Optimization (Hard Skills)
• Campaign ROI Testing (Hard Skills)
• Data Management (Hard Skills)
• Web Monitoring (Hard Skills)
• Market Trend Analysis (Hard Skills)
• Google Analytics (Hard Skills)

Job Summary: 

• Responsible for supporting the Digital teams through delivering regular website analysis, reporting and insight that drives learnings and understandings of site behaviour and performance.
• Provide support for the Digital Optimisation Manager including analysis of campaigns and proactively driving insight to help inform the testing plan and wider site improvements.
• Be the technical expert in the business on site tagging and tracking helping to ensure data is robust and accurate. 
• Identify data gaps and then create, update and maintain that.
• Providing regular website reporting and insight to various levels of stakeholders across different functions in the business including Trade, Content, Customer and Marketing.
• Be the subject matter expert and lead for end-user support on primary analytics tools (Adobe Analytics and Content Square)
• Creating and maintaining key dashboards, reports, segments and metrics for the business
• Maintain and manage site tracking and tagging within Tag Management System
• Identify gaps in the data and recommended what is needed and how best this is implemented (based on best practice) including Data Layer
• Identify data inaccuracies and directly fix those issues using a Tag Management System
• Working closely with IT and Developers on the implementation of new site tags
• Working closely with Project teams to turn new business requirements into a clear, actionable analytics implementation to help support that project
• Working closely with and helping manage current 3rd party analytics agency
• Joined up approach with the wider Insight team to ensure learnings are shared and findings are consistent
• Deputise in the Website Optimisation Manager’s absence.

Skills on Resume: 

• Website Analysis (Hard Skills)
• Campaign Analysis (Hard Skills)
• Site Tagging (Hard Skills)
• Data Gap Identification (Hard Skills)
• Reporting & Insights (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Analytics Tools Expertise (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)

Job Summary: 

• Gather business requirements for changes to ecommerce, POS and other restaurant technology systems.
• Serve as a primary lead in the establishment, measurement and reporting of key performance indicators for the overall digital business.
• Lead the planning, data collection and measurement of digital solutions and features.
• Testing across users, groups, individual restaurants, markets and national deployments.
• Lead cross-functional meetings and drive team alignment on business objectives with key business partners.
• Understand the business needs of department leaders and translate those needs into actionable plans for measuring success.
• Analyze data from multiple sources to proactively inform the design of more efficient solutions
• Appropriately identify and raise issues and risks to Management and team members
• Maintain a plan for ongoing KPI reporting across ecommerce applications
• Participate in the evaluation of new platforms, tools, and technologies.
• Represent the Digital team at project planning and implementation meetings.
• Responsible for the creation of and updates to dashboards, reports, slide presentations, knowledge base articles, and other materials
• Partner with IT, Business Intelligence, Insights, and Finance teams to source data, verify trends, and develop the presentation of findings
• Evaluate problems and recommend solutions based on system knowledge and anticipated business needs.
• Use advanced analytical skills to monitor trends, diagnose problems and surface opportunities.
• Utilize reporting channels to analyze and report on ecommerce system performance, metrics and KPI’s.
• Regular and predictable attendance.

Skills on Resume: 

• Business Requirements Gathering (Hard Skills)
• KPI Reporting (Hard Skills)
• Digital Solutions Measurement (Hard Skills)
• User Testing (Hard Skills)
• Cross-Functional Leadership (Soft Skills)
• Data Analysis (Hard Skills)
• Risk Identification (Soft Skills)
• Collaboration with Teams (Soft Skills)

Job Summary: 

• Researches efforts to analyze eCommerce pricing data, including planning, forecasting, and providing recommendations.
• Provides fact-based recommendations by analyzing and interpreting data, providing insights and recommending optimal course of action to influence business decisions.
• Recommends process improvements for area of responsibility.
• Prepares reports according to a thorough understanding of marketing and analytical requirements.
• Performs all assigned tasks accurately, efficiently and within ALDI Corporate Buying policies and procedures.
• Works in a manner that is consistent with the policies and procedures as outlined in the Office Employee Handbook.
• Applies advanced Microsoft Excel skills, in conjunction with the company database, to develop new strategies based off analysis of supply chain information.
• Performs analysis on pricing strategies, yielding actionable insights through data modeling and scenarios.
• Prepares and presents proposals to company executives across multiple departments and divisions.
• Acts as a mentor to eCommerce Specialists on the team.
• Analyzes work processes with the objective of driving efficiency, service levels and cost reduction.
• Collaborates with team members and communicates relevant information to leadership.
• Upholds the security and confidentiality of documents and data within area of responsibility.
• Provide analysis on a weekly/monthly basis, and recommendations based on performance data
• Maintain project stakeholders and deliverables to hit expected timelines for campaign launch
• Implement ongoing proactive changes
• Work with various internal departments, including marketing and IT, to drive project completion and performance across the sales funnel

Skills on Resume: 

• eCommerce Pricing Analysis (Hard Skills)
• Data Interpretation (Hard Skills)
• Process Improvement (Soft Skills)
• Report Preparation (Hard Skills)
• Microsoft Excel Skills (Hard Skills)
• Data Modeling (Hard Skills)
• Proposal Presentation (Soft Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Support and execute on Retention-focused strategies, while partnering with the DTC Brand Marketing team, to ensure that all assets are properly implemented & delivered across email, SMS, referral, and loyalty, and subscription
• Review ongoing, day-to-day content deliverability and performance across owned channel platforms, including email and SMS, to ensure accuracy and consistency
• Create routine reporting deliverables that encompass both Acquisition & Retention-oriented KPIs, that empower cross-functional partners to understand DTC business performance, and provides insights & opportunities
• Recommend design changes for email, SMS, Loyalty/Referral campaign content
• Review ongoing, day-to-day content deliverability and performance across owned channel platforms, including email and SMS, to ensure accuracy and consistency. 
• Resolve performance and accuracy issues.
• Work cross functionally with the Creative and Brand Management teams to source/approve assets and get broader qualitative consumer feedback from Community Managers and CX Agents.
• Interpret and report on qualitative and quantitative insights, encompassing both Acquisition & Retention-oriented KPIs, that empower cross-functional partners to understand DTC business performance, and provides insights & opportunities
• Develop templates to standardize reporting needs
• Reports directly to the Retention Manager, with dotted-line support from the Media Manager.

Skills on Resume: 

• Retention Strategy Execution (Hard Skills)
• Content Deliverability (Hard Skills)
• Reporting (Hard Skills)
• Campaign Design (Hard Skills)
• Performance Issue Resolution (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Data Interpretation (Hard Skills)
• Consumer Feedback Analysis (Soft Skills)

Job Summary: 

• Work with VP of eCommerce to determine the business KPI’s and create and maintain standardized reports for the team
• Business metrics to be tracked include, but not limited to: UX improvements Customer behavior on site Customer demographics Device performance (site and marketing) Customer purchase analysis (retention & increase purchase frequency) Bounce rate by page
• Capture daily, weekly, monthly and yearly eCommerce KPI’s and analyze trends over time
• Perform deep dive analysis into key KPI’s to understand the “why” of customer’s behavior
• Responsible for presenting results to management, eCommerce and marketing teams
• Perform analyses and submit recommendations to improve the revenue opportunities for the business
• Stay current on eCommerce industry trends and how can apply to business as well as identify opportunities and risks
• Advanced clickstream analysis & site heatmaps
• Manage reporting and performance by device making recommendations for site and email optimizations based on KPI’s
• Responsible for tracking reporting, and analyzing homepages, landing pages, and other key pages to optimize online marketing and site merchandising efforts
• Shopping funnel analysis and reporting to inform new technical projects that will result in conversion improvements
• Analyze conversion rate optimization activities (such as A/B testing) and report on findings
• Develop an understanding and/or have knowledge of SEO best practices and the impact on traffic and conversion
• Evaluate existing digital analytics tools and proactively recommend new tools as appropriate
• Work with IT to automate reporting as possible
• Implement best practices for reporting and report templates.

Skills on Resume: 

• KPI Reporting (Hard Skills)
• Customer Behavior Analysis (Hard Skills)
• Data Trend Analysis (Hard Skills)
• Presentation Skills (Soft Skills)
• Revenue Opportunity Analysis (Hard Skills)
• Industry Trend Awareness (Soft Skills)
• Clickstream Analysis (Hard Skills)
• Conversion Rate Optimization (Hard Skills)

Job Summary: 

• Drive ecommerce customer behavior insights. 
• Provide the business with detailed understanding throughout the customer ecommerce experience.
• Provide knowledge across both Marketing and Merchandising aspects of the customer online experience enabling more informed business decisions. Including both web and app experiences
• Partner with the UX and Application Development teams to design, execute and measure feature & function testing.
• Responsible for administration of Ecommerce Analytic tools.  
• Facilitating knowledge across the organization. 
• Identify, coordinate, and drive improvements (both operational and technical).
• Work with business teams to drive continued development of customer personalization. 
• Prepare high-quality, accurate analysis using cutting-edge analytical methods. 
• Disseminate insights (stories) into high level presentation for senior management.
• Assist the organization in sharing insights from analysis, Evaluate the productivity and profitability of marketing campaigns and identify opportunities for improvement.
• Work cross-functionally with marketing, sales and corporate buying teams
• Provide analysis on digital data, POS data, market data, shopper data and syndicated data to guide strategic business decisions for internal buying, merchandising, and marketing teams
• Deliver recommendations related to planning, forecasting, pricing, and promotions
• Create decks/presentations and present work to leadership team

Skills on Resume:

• Customer Behavior Insights (Hard Skills)
• Ecommerce Experience Analysis (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Feature Testing (Hard Skills)
• Analytics Tool Administration (Hard Skills)
• Operational Improvement (Soft Skills)
• Personalization Development (Soft Skills)
• Data Presentation (Soft Skills)

Job Summary: 

• Conduct analysis and User Experience research & identify issues and opportunities in the digital experience for digital propositions.
• Design, develop and improve regular reports to help highlight strong business performance
• Support in the creation and prioritisation of the optimisation plan.
• Present analysis, insight and provide recommendations.
• Work closely with business stakeholders & teams to deliver data needs.
• Collaborate to provide analytic support to measure performance of specific campaigns
• Interpret data and communicate clearly to the Leadership Team along with reasoned recommendations to improve performance
• Work on multiple projects at any one time.
• Organise and analyse raw data to drive actionable insights
• Investigate, recommend and explain drivers of change
• Deliver accurate and timely data, reporting and analysis
• Work with channel management on promotional planning alignment and assist in promotional planning for all online channels
• Lead process improvement for launching new products, increasing online retailer placement, and content syndication
• Assess market share trends across various business units and product categories
• Actively benchmarks against competitor trends and best practices
• Help create and foster a culture of data driven decision making and fact based selling
• Lead strategy for online product assortment by retailer
• Assess full .com landscape pricing trends and forecast

Skills on Resume: 

• User Experience Research (Hard Skills)
• Report Design (Hard Skills)
• Optimization Planning (Soft Skills)
• Data Interpretation (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Campaign Performance Measurement (Hard Skills)
• Project Management (Soft Skills)
• Data-Driven Decision Making (Soft Skills)