ECOMMERCE BUSINESS ANALYST RESUME EXAMPLE
Published: Dec 19, 2023 - The Ecommerce Business Analyst creates high-level reporting and maintains standardized dashboards, identifying key performance indicators for enhanced sales potential. Conducts quarterly benchmarking analyses against industry standards and develops cross-functional partnerships to optimize inventory and product planning. Supports sales forecasting, assists with A/B testing, and explores solutions to reduce manual work, boosting eCommerce efficiency and growth.
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Tips for Ecommerce Business Analyst Skills and Responsibilities on a Resume
1. Ecommerce Business Analyst, Digital Insights LLC, Charlotte, NC
Job Summary:
- Create high-level reporting and maintain standardized dashboards for the team.
- Determine relevant KPIs for each area
- Ensure that reports should propose clear opportunities for greater sales potential.
- Make a quarterly benchmarking analysis of eCommerce business versus the eCommerce industry.
- Develop a strong cross-functional partnership with the Planning team
- Recommend suggestions for min/max adjustments on core products
- Ensure eCommerce maintains an inventory of best-selling styles.
- Cross-functional partnership with the Merchandising team to request stock transfers
- Support eCommerce business and increase eCommerce sales.
- Provide support on forecasting sales.
- Assist with A/B testing initiatives and produce ad-hoc reporting/analysis
- Explore new and existing solutions to reduce manual work
Skills on Resume:
- Dashboard Maintenance (Hard Skills)
- KPI Management (Hard Skills)
- Sales Analysis (Hard Skills)
- Benchmarking Analysis (Hard Skills)
- Cross-functional Collaboration (Soft Skills)
- Inventory Management (Hard Skills)
- Forecasting (Hard Skills)
- Process Improvement (Hard Skills)
2. Sr IT Ecommerce Business Analyst, Market Trends Inc., Madison, WI
Job Summary:
- Gather, analyze and document business and functional requirements from business users.
- Analyze, document, and improve workflows, processes, and standards.
- Understand business process management and business requirements of the customers and translating them to specific software requirements.
- Communicate effectively with internal and external teams to deliver functional requirements including UX designs, development tasks and interface designs.
- Educate process stakeholders on how to identify and solve process challenges through the simulation of different scenarios, analysis of performance metrics and advanced optimization techniques
- Act as an interface between business units, technology teams and support teams.
- Foster and maintain good relationships with IT and business partners to ensure processes are integrated to support expected customer service levels.
- Train and mentor other Business Analysts
- Prepare and lead presentations
- Research or prototype new tools and/or technologies.
- Assist with other projects as necessary to contribute to efficiency and effectiveness of the teamwork.
- Lead internal teams/task forces on initiatives
Skills on Resume:
- Requirements Analysis (Hard Skills)
- Process Improvement (Hard Skills)
- Business Analysis (Hard Skills)
- Communication (Soft Skills)
- Stakeholder Education (Soft Skills)
- Relationship Management (Soft Skills)
- Training and Mentoring (Soft Skills)
- Technology Research (Hard Skills)
3. Ecommerce Business Analyst, Consumer Dynamics Co., Tucson, AZ
Job Summary:
- Works closely with project owners and key stakeholders to deliver state-of-the art, scalable, and cost-effective capabilities within time, budget, and quality requirements.
- Involved in the development of business plan objectives and works collaboratively.
- Drives projects across the finish line and successful completion of deliverables.
- Ensures the timely execution of supporting business and technical activities.
- Participates in project planning works with IT and eCommerce teams to estimate effort to deliver solutions.
- Continuously aligns priorities to the Omni-channel roadmap.
- Documents and communicates business and functional requirements effectively to technical teams, designers, and business stakeholders.
- Understands the impact of requirements across departments and assists with designing target and interim solutions.
- Analyzes and documents relevant business processes, data flow diagrams, and workflows.
- Validates documents with technical and non-technical teams.
- Serves as the subject matter expert throughout the project lifecycle and mentors team members after go-live.
- Creates and manages project charters to align with SDLC processes.
- Partners with the Omni-channel Project Manager and project owners to continuously groom stories in ongoing and future sprints.
Skills on Resume:
- Project Management (Hard Skills)
- Collaborative Planning (Soft Skills)
- Deliverable Execution (Hard Skills)
- Project Planning (Hard Skills)
- Business Analysis (Hard Skills)
- Communication (Soft Skills)
- Documentation (Hard Skills)
- Mentoring (Soft Skills)
4. Ecommerce Business Analyst, Online Solutions Group, Richmond, VA
Job Summary:
- Gathering business requirements and understanding process (both current and future)
- Running client workshops to gather views and feedback on design concepts and functional designs
- Documenting detailed designs, typically using Agile user stories
- Building detailed knowledge of Regatta’s business, processes and eCommerce
- Supporting the business through acceptance testing of the software
- Delivering ‘Train the trainer’ expert training
- Working closely with eCommerce delivery colleagues to provide a seamless and efficient service to the business
- Influencing the product roadmap from client interactions and discussions
- Identifying issues and facilitating resolution
- Manage the eCommerce aspects of projects
- Work with Media and client team members to understand complex technological and business environments.
- Assist Media team members in scoping out project based on client timelines and effort necessary to complete requirements.
- Effectively participate in all stages of the software development lifecycle including: conducting meetings and presentations, performing requirements gathering, gap analysis and functional designed
- Creating reports to document and communicate results
- Ensuring solutions meet business needs and requirements, performing user acceptance training
- Work with other business analysts, project managers and stakeholders to gather requirements and create functional and technical specifications.
Skills on Resume:
- Requirements Gathering (Hard Skills)
- Workshop Facilitation (Soft Skills)
- Documentation (Hard Skills)
- Industry Knowledge (Hard Skills)
- Testing Support (Hard Skills)
- Training Delivery (Hard Skills)
- Service Coordination (Soft Skills)
- Roadmap Influence (Soft Skills)
5. Ecommerce Business Analyst, Retail Data Analytics, Boise, ID
Job Summary:
- Working in a new product category environment with a connected consumer focus
- Understand the Consumer Engagement infrastructure and work with the consumer engagement team to understand the impact on the solution estate of expansion to new markets and additional functionality.
- Establishing the contribution that technology can make to business objectives using a range of techniques such as eliciting & documenting requirements with stakeholders, conducting feasibility studies, producing business models, preparing business cases, usability requirements analysis and usability evaluation
- Identifying and obtaining agreement on the requirements / features which will be most beneficial to the business
- Providing input to and/or assist in ensuring compliance with agreed best practices preparing account plans, budget proposals, resourcing plans and project plans creation and maintenance of IT strategies Identifying and raising issues impacting the execution of strategic / operational / project plans Understanding the overall Enterprise Architecture and assess degree of conformance of existing and new business processes
- Overseeing implementation of solutions against the initial requirements
- Business-facing IT experience in a global environment, preferably with a degree in an IT-related discipline
- Interpret the business IT and functional strategies, understand the Group operating model, and the implications actions in one area have on other functions
- Requirement analysis, clarifications and preparing requirement documents like FRD, Usecases, userstories and product backlog.
- Supporting Technical and Solution Consultants in translating Digital Commerce business requirements to technical specifications.
- Supporting project manager in interactions with customer
- Supporting Architect and Developers in execution of Digital Commerce engagements.
- Assist in collating adhoc reporting.
- Team interactions, customer interactions, and expectations management.
- Implementation of project processes and best practices.
Skills on Resume:
- Engagement Analysis (Hard Skills)
- Case Development (Hard Skills)
- Elicitation (Hard Skills)
- Compliance (Hard Skills)
- Architecture Assessment (Hard Skills)
- Implementation Oversight (Hard Skills)
- IT Interpretation (Hard Skills)
- Project Support (Soft Skills)
6. Ecommerce Business Analyst, Web Commerce Experts, Omaha, NE
Job Summary:
- Partner with business stakeholders and Product management to understand priorities, requirements, challenges, and goals.
- Participate in roadmap planning.
- Perform comprehensive business analysis to ensure all project goals are understood and translated into functional and workable requirements.
- As subject matter expert of Ecommerce platform, participate in solution planning for all prioritized initiatives.
- Elicit and clearly document business and systems requirements.
- Provide project-level analysis producing required project analysis documentation (user stories, business requirements, process flows, user acceptance criteria, use cases, future state proposals, and UAT plans).
- Serve as liaison between business stakeholders and technical team.
- Understand and negotiate needs and expectations of multiple stakeholders.
- Evaluate the business needs and translate into technical solutions around Ecommerce platform.
- Conduct demos during sprint cycle to stakeholders and applicable team members.
- Work closely with developers to implement the requirements, assisting in unblocking the team
- Provide necessary guidance to testers during QA and UAT phases.
- Assist the Project Management team in developing and maintaining project schedules, project plans, and project specifications.
- Monitor milestone completion and participate in the tracking of all phases of the project lifecycle.
- Proactively identify and report issues that could impact project process.
Skills on Resume:
- Stakeholder Partnership (Soft Skills)
- Roadmap Planning (Hard Skills)
- Business Analysis (Hard Skills)
- Requirements Documentation (Hard Skills)
- Liaison (Soft Skills)
- Negotiation (Soft Skills)
- Implementation Support (Hard Skills)
- Project Assistance (Hard Skills)
7. Ecommerce Business Analyst, Strategic Market Solutions, Hartford, CT
Job Summary:
- Partner closely with Product Management to represent and drive the strategic vision within the product team
- Own the quality decision to move features from a Test to a state for business approval
- Collaborate with the Delivery Manager to ensure teamwork is continually prioritized
- Understand current state systems and business processes to become the subject matter expert for assigned areas, and adapt those processes to the desired future state
- Present conceptual and functional models along with cross-functional process and system dependencies
- Document user training and business rules
- Effectively demonstrate functionality to Stakeholders & Product owners to ensure business vision was implemented
- Support team members in cross-functional tasks such as QA, UAT and defect triage
- Gain domain knowledge to become an expert for the Product Team
- Collaborate with the product team to lead the development team through the SDLC
- Maintain consistent communication with internal and external business partners and customers
- Facilitate, defend, and communicate user stories to the development team.
- Align with internal partners to continuously prioritize a 2-3 month product backlog.
- Work on a Connected Commerce Squad to implement frictionless connections with consumers
- Set standards and best practices for new product listings, content creation, distribution, and maintenance
- Facilitation workshops and a variety of team ceremonies as required, sprint planning, backlog grooming, retrospectives etc
Skills on Resume:
- Strategic Representation (Soft Skills)
- Quality Control (Hard Skills)
- Team Collaboration (Soft Skills)
- Subject Matter Expertise (Hard Skills)
- Presentation (Soft Skills)
- Documentation (Hard Skills)
- Functional Demonstration (Soft Skills)
- Domain Expertise (Hard Skills)