DIRECTOR OF ADMINISTRATION RESUME EXAMPLE

Published: Nov 22, 2024 - The Director of Administration oversees the coaching and training of staff using KPIs to ensure peak performance. Develops and manages standardized administrative operations, including policies and SOPs, to enhance organizational effectiveness. Participates in executive leadership, supporting strategic initiatives and managing vendor contracts to ensure alignment with organizational goals.

Tips for Director of Administration Skills and Responsibilities on a Resume

1. Director of Administration, Horizon Enterprises, Atlanta, GA

Job Summary: 

  • Collaborates with executive leadership to define the organizations long-term mission and goals, identifies ways to support this mission.
  • Oversee recruitment process
  • Manage new employee onboarding process
  • Manage the personnel in the departments that support the administrative services of the company, Accounts Receivable, Driver Check-in, Customer Service, IT and Graphic design.
  • Coaching, evaluating, and training staff thru the use of one-on-one coaching and KPIs (Key Performance Indicators)
  • Developing, tracking, and reporting on KPIs to evaluate department performance
  • Building and standardizing administrative operations
  • Create and manage policies and standard operating procedures (SOPs)
  • Ensuring overall organizational effectiveness and collaboration
  • Participatie in the new-hire process by interviewing, hiring, onboarding new employees
  • Supporting CEO in managing prospects and proposals
  • Overseeing marketing in planning and creation of new collateral
  • Assisting CEO in procurement and maintaining office lease agreements
  • Negotiating and managing vendors contracts, deliverables, and invoices
  • Inspecting resource distribution and managing on a budget
  • Attending executive leadership meetings
  • Participating in planning and executing strategic initiatives


Skills on Resume:

  • Strategic Planning (Hard Skills)
  • Recruitment (Hard Skills)
  • Onboarding (Hard Skills)
  • Staff Management (Soft Skills)
  • Performance Evaluation (Hard Skills)
  • Policy Development (Hard Skills)
  • Operational Standardization (Hard Skills)
  • Collaboration (Soft Skills)

2. Director of Administration, Pine Solutions, Dallas, TX

Job Summary: 

  • Leads the overall management and delivery of undergraduate medical education to 192 plus students (768 over 4 years) across Vancouver Fraser teaching sites.
  • Works closely with MDUP and UGME leadership on all aspects of medical education at VFMP. 
  • Leads VFMP in reviewing, developing, and implementing a wide range of long-term solutions and strategies in line with MDUP’s mission and vision.
  • Develops, recommends, implements, and maintains systems and processes to integrate with other UBC MDUP program sites from the Island Medical Program (IMP), Northern Medical Program (NMP), and Southern Medical Program (SMP).
  • Meets regularly with the Administrative Director, Postgraduate Medical Education to set objectives, establish priorities, and develop strategies for the cross-integration of undergraduate and postgraduate medical educational systems.
  • Represents the VFMP and the MDUP (as required) on various Faculty and University Committees/Councils as well as National Committees. 
  • Provides advice, guidance and direction to members on these committees/councils.
  • Directs the strategic planning and managing of human resources for VFMP, including recruitment, training, management, annual staff reviews and relevant increases, development, coaching, evaluation, discipline, and termination of staff.
  • Oversees core VFMP staff performance reviews. 
  • Creates staff performance plans and personally reviews at least 50% of the plans
  • Attends to performance issues and leads all disciplinary issues.
  • Provides leadership on challenging issues such as performance management, grievance meetings, and matters requiring diplomatic solutions.
  • Develops, implements, and manages timely recognition programs for faculty, staff, and volunteers. 
  • Recognizes staff efforts and opportunities for growth and development.
  • Directs all aspects of faculty recruitment and reappointments within VFMP that directly report to the Regional Associate Dean, Vancouver Fraser.


Skills on Resume: 

  • Program Management (Hard Skills)
  • Strategic Planning (Hard Skills)
  • System Integration (Hard Skills)
  • Committee Representation (Soft Skills)
  • Staff Recruitment (Hard Skills)
  • Performance Management (Hard Skills)
  • Leadership (Soft Skills)
  • Conflict Resolution (Soft Skills)

3. Director of Administration, Apex Group, Phoenix, AZ

Job Summary: 

  • Mediates working relationships between faculty and operational staff to ensure workplace conflicts are effectively addressed and resolved. 
  • Collaborates closely with the Associate Dean, Student Affairs, Manager, Student Affairs, and Administrative Directors at the IMP, NMP, and SMP to formulate and deliver a consistent experience for MDUP students in line with the requirements of the MDUP curriculum, including any accreditation requirements determined by the Faculty and accrediting bodies.
  • Oversees, reviews, evaluates, and directs VFMP processes surrounding promotions meetings, temporary educational licensing, Visiting Student Elective experiences in B.C., and related programs. 
  • Ensures consistency of the student experience by working closely with faculty leaders and colleagues in the IMP, SMP, and NMP.
  • Provides strategic direction and guidance on budgetary and financial matters. 
  • Directs resource allocation and use and ensures operational decisions related to resource allocation and use follow the strategic direction of VFMP, MDUP, and the Faculty.
  • Directs and develops short- and long-range financial plans to optimize VFMP's effectiveness including: budget models, requests for cost-benefit and risk analysis, budget forecasting and reporting, and revenue.
  • Oversees compliance with all accreditation requirements related to administrative systems, processes or protocols
  • Assesses risk and develops comprehensive plans to address shortfalls within specific time frames.
  • Develops, recommends, and implements policies, procedures or other guidance tools where none exist or are not applicable that support the effective operations of the VFMP, provides policy advice to Senior Administration within the VFMP.
  • Develops, recommends, and implements policies in collaboration with UBC to support operational and business practices at all sites. 
  • Expected to understand relevant policies of other institutions and integrate (or reference) them in VFMP policies.
  • Liaises with UBC Registrar’s Office, UBC Student Enrollment Services, and other key academic stakeholders to ensure alignment of policies and procedures with those of the University.
  • Develops and regularly reviews the VFMP’s communication strategy and ensures an up-to-date, comprehensive, and strategic communication plan that engages with key stakeholders in the Vancouver Fraser.
  • Oversees all communication materials and opportunities and ensures acknowledgement of the unique collaboration between UBC and Regional Health Authorities.
  • Oversees the VFMP s space inventory to ensure space and facility needs are met, plans for future requirements for the VFMP, and makes recommendations for use and changes to Senior Leadership.


Skills on Resume:

  • Conflict Mediation (Soft Skills)
  • Collaboration (Soft Skills)
  • Process Oversight (Hard Skills)
  • Curriculum Coordination (Hard Skills)
  • Accreditation Compliance (Hard Skills)
  • Budget Management (Hard Skills)
  • Resource Allocation (Hard Skills)
  • Strategic Guidance (Soft Skills)

4. Director of Administration, Cedar Management, Denver, CO

Job Summary: 

  • Coordinate activities of the Provost’s Office and Provost’s Office Staff, including planning standing and occasional meetings
  • Supervise the Provost’s executive assistant to ensure support with respect to scheduling, travel, correspondence and reminders of deadlines
  • Coordinating administrative activities relating to the business and meetings of the Board of Trustees Academic Affairs Committee
  • Serve as the liaison between the Provost and the Chair of the Academic Affairs Committee of Lehigh's Board of Trustees
  • Prepare all materials related to the Academic Affairs Committee Meeting, manage related areas the Lehigh Trustee Portal
  • Serve as project director and manager for designated activities within the Office of the Provost 
  • Provide leadership to establish timelines for project completion, create budgets
  • Manage aspects of the project and follow up with the appropriate individuals to ensure that project components adhere to the needs of the overall project goals
  • Coordinate project and program managers associated with the Provost’s office
  • Oversee management of meetings, events and conferences sponsored by the Office of the Provost
  • Evaluate new issues brought to the provost’s office and determine where to direct them
  • Represent the Provost’s Office, as appropriate, in resolving concerns raised by students, parents, faculty, staff and other constituents
  • Directly handle daily requests for Provost's assistance in responding to inquiries, correspondence, concerns and other matters
  • Gather appropriate background information to allow the Provost or Deputy Provosts to make decisions and provide recommendations for possible courses of action,
  • Coordinate responses, solutions and follow-up with the Provost, Deputy Provosts and other appropriate University officers


Skills on Resume:

  • Administrative Coordination (Hard Skills)
  • Staff Supervision (Soft Skills)
  • Meeting Management (Hard Skills)
  • Board Liaison (Soft Skills)
  • Project Management (Hard Skills)
  • Budget Planning (Hard Skills)
  • Event Oversight (Hard Skills)
  • Issue Evaluation (Soft Skills)

5. Director of Administration, Skyline Consulting, Minneapolis, MN

Job Summary: 

  • Ensure consistency and appropriateness of tone, style and message in support of the Provost's objectives and direction
  • Partner with the Office of the President, Communications and Public Affairs, Academic Deans and the various Academic Affairs stems to ensure a quality image of Lehigh University both internally and externally reinforcing key messages
  • Lead the periodic review and revision of Provost’s Office websites and communications
  • Contribute to (and in some cases, lead) the development of communication plans related to activities of the Office of the Provost
  • Serve as the liaison to the Office of University Communications and Public Affairs regarding communications associated with the Office of the Provost
  • Coordinate and collaborate with the Chief of Staff of the Office of the President on University-wide communications and communications issues
  • Manage timely responses to phone calls, emails and letters to the Provost
  • Determine the appropriate level of response for each contact and oftentimes direct the resolution personally
  • Identify the individuals who can provide additional information to ensure that a response to the problem is both accurate and complete
  • Coordinate office operations and schedules for the staff currently comprised of a faculty affairs manager, faculty affairs specialist, project manager, program manager and executive secretary to the provost
  • Provide leadership to the Office of the Provost staff to ensure excellent and responsive service to the internal and external community through evaluation and professional development opportunities
  • Ensure that Office of the Provost staff remain current in respective fields and pursue appropriate training and professional development opportunities
  • Manage the administrative processes associated with the annual performance appraisals for the Provost's Direct Reports and the Provost Office Staff
  • Assist Provost with processes for appointment, review and reappointment of termed appointments including Deans and Deputy Provosts
  • Work with the faculty affairs team to improve processes, prepare systems and data and implement activities related to faculty hiring, promotion, tenure sabbatical leave, retirement and any other faculty actions
  • Prepare for events including board of trustees meetings and other activities that arise


Skills on Resume:

  • Administrative Coordination (Hard Skills)
  • Staff Supervision (Soft Skills)
  • Meeting Management (Hard Skills)
  • Board Liaison (Soft Skills)
  • Project Management (Hard Skills)
  • Budget Planning (Hard Skills)
  • Event Oversight (Hard Skills)
  • Issue Evaluation (Soft Skills)

6. Director of Administration, RiverTech, Portland, OR

Job Summary: 

  • Develop real estate forms for brokerage and leasing activity, and monitor compliance with LREC and NAR. 
  • Assure implementation of procedures.
  • Coordinate and confirm real estate licensees’ continuing education adherence and report status to Broker quarterly.
  • Manage Broker’s real estate continuing education requirements and assure compliance
  • Attend individual Agent - Broker meetings to provide input and monitor leasing and brokerage efforts.
  • Meet with President frequently, as requested, to resolve office matters.
  • Meet with Chief Financial Officer, monthly, on issues to be resolved by both, such as evaluating vendors for major services, or major office purchases, and policy and procedure requirements.
  • Coordinate and manage the process of updating company and departmental goals each year.
  • Monitor office cleanliness and appearance of office. 
  • Participate in monthly walk-through with Red River Sanitors and Property Management personnel, and arrange for any special cleaning of office carpets through vendors.
  • Supervise the purchase and maintenance of company cell phones, charges, repairs, and replacements.
  • Coverage of all administrative responsibilities during vacations/absences
  • Provide coaching and resources to the Administrative team to ensure all staff have the resources necessary to perform duties correctly
  • Create and implement succession plans for the next generation of leadership
  • Maintain the confidentiality of information received within the scope of the position
  • Stay up to date on current advancements and trends in corporate administration and efficiencies


Skills on Resume:

  • Compliance Monitoring (Hard Skills)
  • Procedure Implementation (Hard Skills)
  • Education Coordination (Hard Skills)
  • Meeting Facilitation (Soft Skills)
  • Vendor Evaluation (Hard Skills)
  • Goal Management (Hard Skills)
  • Office Maintenance (Hard Skills)
  • Administrative Coverage (Soft Skills)

7. Director of Administration, Summit Strategies, Raleigh, NC

Job Summary: 

  • Supervise all central office administrative support staff.
  • Space planning for central office including assigning office space, providing and purchasing desks, chairs, tables, etc. and coordinating the purchase of computers and printers 
  • Supervise purchasing for office supplies, stationery, business cards, forms, equipment, furniture, and all needs for central office and approval/coding of invoices for payment.
  • Monitor central office expenditures.
  • Receive and review all associate requests for approval for educational expense reimbursement in advance of coursework, approve related education reimbursement expense reports, and route for processing and payment
  • Assist Marketing Director with company advertising and marketing efforts 
  • Attend ULCC Marketing meetings and provide input and assistance 
  • Review and discuss with Marketing Director ideas for U. L. Coleman promotional marketing pieces.
  • Coordinate and assist HR Director with personnel related decisions, applicant processing, hiring, and terminations 
  • Attend annual salary review meetings, advise and provide input and recommendations.
  • Assist with creation and revisions of Job Descriptions.
  • Maintain LREC license and REALTOR® membership in order to assist in internal management of brokerage and leasing activity, compliance with law, rules, etc.
  • Work with commercial staff to write and maintain leasing and brokerage procedures.


Skills on Resume:

  • Supervision (Soft Skills)
  • Space Planning (Hard Skills)
  • Procurement (Hard Skills)
  • Budgeting (Hard Skills)
  • Reimbursement (Hard Skills)
  • Marketing (Hard Skills)
  • HR Support (Hard Skills)
  • Decision-Making (Soft Skills)

8. Director of Administration, Oakwood Systems, St. Louis, MO

Job Summary: 

  • Manage and coordinate information and work flow, maintaining consistency and efficiency.
  • Plan agenda for quarterly central office breakfast meetings, work with other department heads to participate in program. 
  • Plan special award presentations, recognition of employee anniversaries, five-ten-twenty year anniversary gifts, perfect attendance, or other awards.
  • Work with administrative staff to plan monthly management and executive staff luncheon meetings, assure scheduling of speakers and coordination of luncheon reservations, speaker gift, etc.
  • Participate in various departmental meetings to provide input, support and assistance in achieving goals.
  • Quarterly individual meetings with administrative staff to discuss status of projects and administrative duties.
  • Monthly meeting with President to discuss projects and provide status report, and to go over any special projects he assigns. 
  • Maintain and update Smartsheet, Departmental Goals, and Action Requests Report and submit at least one day before this meeting.
  • Monthly meeting with HR Manager to discuss personnel matters, policy matters, company events for employees, etc.
  • Coordinate the Management Training program (working with other department directors)
  • Review and manage training needs with all departments and schedule special company-wide motivational or other job-related trainings.
  • Manage the Incumbent Worker Training Program (IWTP) and assure attendance, compliance, and reimbursement through the training grant
  • Coordinate with HR Manager on training, performance improvement plans, and hiring and firing
  • Coordinate participation in Leadership Shreveport through the Chamber of Commerce for any new managers and executives who would benefit from the program.
  • Work with Executive Administrative Assistant to handle reservations and registrations for distance training and conventions 


Skills on Resume:

  • Workflow Management (Hard Skills)
  • Event Planning (Hard Skills)
  • Project Coordination (Hard Skills)
  • Smartsheet Proficiency (Hard Skills)
  • Meeting Facilitation (Hard Skills)
  • Communication (Soft Skills)
  • Collaborative Leadership (Soft Skills)
  • Time Management (Soft Skills)

9. Director of Administration, Greenleaf Dynamics, Tampa, FL

Job Summary: 

  • Oversee and lead administrative and systems strategy and implementation
  • Collaborates with all management staff to identify and deliver the required administrative support operations for the organization.
  • Direct, audit & maintain the troubleshooting of corporate and operational spreadsheets, documents, slides and some media
  • Maintains Wyld’s administrative policies and procedures manual.
  • Manage corporate relationships, third party vendors and processes
  • Compile, organize and analyze complex information for inclusion in reports, budgets, prepares charts, graphs, or other presentations of varying complexity
  • Ensure that the executive office activities continue when management is out of office with the assistance of the Corporate Office Manager
  • Oversee processes and procedures to ensure all troubleshooting needs are met regarding Google Suite, Slack, Microsoft, and other company platforms
  • Assist the fleet management team with new vehicle acquisitions
  • Have a full understanding of WYLD administrative processes in each state, and assist in the development of new administrative processes for corporate and state entities
  • Oversee departmental leadership and staff
  • Clearly communicate with department leaders, ensuring strategic information is funneled to the appropriate team members
  • Ensure support staff is efficiently coordinating meetings and managing calendars
  • Perform department leadership’s employee performance reviews, ensure employee reviews and feedback are provided for entire department
  • Responsible for overseeing the hiring and terminating of the Administrative team


Skills on Resume: 

  • Budget Management (Hard Skills)
  • Financial Analysis (Hard Skills)
  • Legal Compliance (Hard Skills)
  • Project Management (Hard Skills)
  • Space Allocation Management (Hard Skills)
  • Leadership (Soft Skills)
  • Problem Solving (Soft Skills)
  • Negotiation (Soft Skills)

10. Director of Administration, Silverline Professionals, Omaha, NE

Job Summary: 

  • Manage legal workflow and assignments as needed in the office.
  • Prepare and handle the annual operating and capital expense budget for the office, ensuring that the office is at or below budget. 
  • Prepare monthly variance reports and budget re-forecasts throughout the year.
  • Closely monitor all significant aspects of the building leases, including analysis and approval of operating costs. 
  • Ensure the physical office space is meeting the needs of lawyers and staff, maintaining cleanliness, orderliness and environmental awareness of the premises. 
  • Partner with Office Leaders on allocation of office and operations space. 
  • Oversee all maintenance and construction projects. 
  • Manage any subleases and work closely with subtenants to ensure compliance with sublease and master lease.
  • Ensure building security and a safe working environment in compliance with building and safety codes, workers compensation, wage and hours laws, insurance contracts, and all other applicable laws and regulations. 
  • Oversee and update emergency preparedness and disaster recovery plans.
  • Lead purchasing, facilities management services in the Los Angeles office to ensure optimum efficiency and value.
  • Ensure compliance with the Firm’s risk management policies.


Skills on Resume: 

  • Budget Management (Hard Skills)
  • Financial Analysis (Hard Skills)
  • Legal Compliance (Hard Skills)
  • Project Management (Hard Skills)
  • Space Allocation Management (Hard Skills)
  • Leadership (Soft Skills)
  • Problem Solving (Soft Skills)
  • Negotiation (Soft Skills)

11. Director of Administration, Birchwood Corporation, Sacramento, CA

Job Summary: 

  • Develop institutional policies and make certain that the policies are by legal local, state and federal requirements and regulations.
  • Review and evaluate new and current programs to determine efficiency, effectiveness, and compliance with state, local, and federal regulations.
  • Recommend any necessary modifications
  • Responsible for oversight of the CDE Contract Monitoring Review compliance including collecting data, documentation, monitoring, reporting, and ensuring compliance with all requirements.
  • Assume an active role in the annual CDE program self-assessment.
  • Responsible for managing program budget as it relates to program administration.
  • Responsible for ensuring compliance with all contractual requirements of funding agencies of areas of responsibilities
  • Ensure data collection and record-keeping is conducted by local, state and federal requirements for Title V, OECE and Community Care Licensing.
  • Ensure all CMR files up-to-date and oversees appropriate confidentiality and protection of any trigger data.
  • Prepare and ensure timely submission of program reports
  • Plan and oversee programs and services designed to expand the availability of quality early care and education opportunities at Felton consistent with the Board-approved Strategic Plan focusing on ECE expansion.
  • Maintain a clear understanding of all current licensing regulations and requirements and disseminates new guidance to programs.
  • Ensure all injury reports, unusual incident reports per licensing and policy requirements 
  • Appropriately maintained and escalates any safety or compliance issues in a timely and appropriate manner.


Skills on Resume:

  • Regulatory Compliance (Hard Skills)
  • Program Evaluation (Hard Skills)
  • Data Management (Hard Skills)
  • Budget Management (Hard Skills)
  • Policy Development (Hard Skills)
  • Strategic Planning (Hard Skills)
  • Leadership (Soft Skills)
  • Communication (Soft Skills)