Job Summary:

• Build and provide direction and day-to-day operations to the Professional Services and Consulting Services teams. 
• Manage the annual budget for Professional and Consulting services departments
• Oversee and guide the Team Members responsible for the organization’s portfolio of projects. 
• Defines and develops project/program management best practices, processes, and policies to ensure alignment with corporate strategy and goals.
• Oversees and guides the Team Members responsible for the Tech Support’s portfolio.
• Manage department staffing needs (e.g. developing job postings, interviewing, hiring, new hire, ongoing training, annual evaluations, etc.)
• Maintain compliance with external regulations and internal policies
• Participate in budget development and monitoring of expenses
• Partner with multi-team leadership and other stakeholders to pursue opportunities and develop and prioritize projects according to relevant measurement criteria
• Promoting visibility of CGI expertise with local clients and in the market

Skills on Resume: 

• Leadership (Soft Skills)
• Budget Management (Hard Skills)
• Project Management (Hard Skills)
• Strategic Alignment (Soft Skills)
• Operational Efficiency (Hard Skills)
• Compliance (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Promotional Communication (Soft Skills)

Job Summary:

• Manage direct reports in a remote atmosphere. 
• Provide performance feedback and coaching. 
• Help employees grow expertise through knowledge sharing.
• Manage and grow the profitability of the CVS practice.
• Promote a team-oriented, challenging, and innovative work environment
• Oversight responsibilities for CVS projects across the practice.
• Support the business development cycle from a CVS perspective. 
• Respond to RFPs and attend oral presentations.
• Establish immediate credibility with clients and within the company
• Leading business development activities within target customers

Skills on Resume: 

• Remote Team Management (Soft Skills)
• Performance Coaching (Soft Skills)
• Knowledge Facilitation (Soft Skills)
• Profitability Management (Hard Skills)
• Work Environment Cultivation (Soft Skills)
• Project Oversight (Hard Skills)
• Business Development Support (Hard Skills)
• Client Engagement and Presentation (Soft Skills)

Job Summary:

• Bringing existing clients additional CGI services to help them achieve goals
• Use and leverage experience and creativity to design, propose and execute solutions for complex client problems in advanced business and technology environments.
• Lead a team of professionals both direct reports and via US-based onshore delivery centers.
• Manage client satisfaction in partnership with account management teams.
• Contribute to business strategy, budget planning and manage profitability of engagements.
• Develop a strong pipeline of opportunities within new and existing accounts within the City of New York City Public Sector.
• Lead proposals and evolve solution offerings.
• Overall accountability for the winning of competitive proposals.
• Overall accountability of service delivery to clients.
• Ensure the success of engagements using global-based onshore delivery centers and strategic partners.

Skills on Resume: 

• Client Relationship Management (Soft Skills)
• Creative Solution Design (Soft Skills)
• Team Leadership (Soft Skills)
• Client Satisfaction Oversight (Soft Skills)
• Strategic Financial Planning (Hard Skills)
• Pipeline Development (Hard Skills)
• Proposal Management (Hard Skills)
• Service Delivery Accountability (Hard Skills)

Job Summary:

• Traversing and facilitating organizational silos and functional teams to ensure everyone sees and is aligned with the strategic opportunity
• Managing and delivering large-scale/enterprise-wide complex programs and the tenacity to manage all that that entails including change management and organizational politics
• Working with or being part of project steering groups and can inform and work to set appropriate governance standards
• Driving end-to-end growth across the ‘full stack’ of capabilities from strategy, product, technology and data and managed services  
• Evangelizing product thinking and outcome-drive approaches into experience, tech, and data capabilities to improve alignment to client outcomes
• Driving external market engagement, networking and thought leadership activities to build new business opportunities
• Spotting and developing new and emerging opportunities for capability or proposition development
• Reporting on industry challenges and trends to ensure that we are operating at the highest level and offering clients the best experience
• Working with the sales teams to find the right solutions for clients and help set teams up for successful execution
• Spending the majority of time client-facing, either pitching or consulting with senior clients to help Identify and propose solutions for key challenges and opportunities and to help shape and convert potential wins for K+C
• Developing and educating cross-functional teams on best practices in consulting and client engagement

Skills on Resume: 

• Cross-functional Facilitation (Soft Skills)
• Complex Program Management (Hard Skills)
• Governance Setting (Hard Skills)
• Growth Strategy Development (Hard Skills)
• Product Evangelism (Soft Skills)
• Networking (Soft Skills)
• Opportunity Identification (Soft Skills)
• Client Consulting (Soft Skills)

Job Summary:

• Manage the firm’s consultants across all offices, conducting periodic “check-ins” and year-end performance evaluations
• Manage consultant workloads and client assignments
• Manage compensation and compensation plans of consultants
• Oversee consulting services provided to clients while assessing potential improvements
• Develop and execute department goals, using metrics for each consultant
• Track and supervise consultant progress towards goals
• Assist consultants in developing client business plans
• Oversee the team leading weekly consultant department meetings
• Collaborate with the marketing department on business development, RFP responses, and pitches
• Assess aggregate consulting capacity and recruit new consultants
• Contribute to business strategy and planning
• Coordinate with other business leaders to ensure cooperation and coordination across departments, alignment of resources, and shared priorities

Skills on Resume: 

• Performance Management (Soft Skills)
• Workload Management (Hard Skills)
• Compensation Planning (Hard Skills)
• Service Quality Oversight (Hard Skills)
• Goal Setting and Metrics Analysis (Hard Skills)
• Progress Supervision (Hard Skills)
• Business Plan Development (Soft Skills)
• Cross-departmental Collaboration (Soft Skills)

Job Summary:

• Helping win new business and convert it into paid strategy work, which results in more prominent digital change programs.
• Scan the emerging industry landscape in alignment with broader community bank strategies to stitch powerful relationships with emerging and established FinTechs and shape compelling propositions for the client base that build competitive differentiation.
• Support the S&C lead in the development of the Fintech partnership strategy through extensive research and collaboration with the industry vertical.
• Build thought leadership on BFSI or Retail, and other emerging areas, and speak frequently at industry-leading events, becoming a trusted advisor to C-level clients across ASEAN.
• Take ambiguous and complex business problems and use research and business assessment capabilities, define the problem, define the opportunity set, and recommend actionable next steps.
• Relish difficult problems and be prepared to explore the challenge end-to-end, with deep system thinking to uncover the root cause and the corresponding solution.
• Invests in developing collaborative relationships with key internal and external partners.
• Leading and developing a team of members (15-20) with capabilities and expertise in line with client needs/market evolution
• Developing strong relationships with clients during assignments, ensuring high levels of client satisfaction
• Working with the wider sector team to deliver against agreed strategy/targets
• Building a competitive approach in the delivery, making business calls for the Professional Services Division to win Software and Services business
• Collaborates with Sales leaders to pursue relationships and opportunities in parallel to widen the bandwidth of sales activity, build trust with all customer contacts, and promote and maintain the integrity of the company/client relationship.

Skills on Resume: 

• Business Development (Hard Skills)
• Industry Analysis (Hard Skills)
• Partnership Strategy (Soft Skills)
• Public Speaking (Soft Skills)
• Problem Solving (Hard Skills)
• System Thinking (Hard Skills)
• Team Leadership (Soft Skills)
• Client Relations (Soft Skills)

Job Summary:

• Developing and executing strategies for expanding consulting service offerings and capabilities to drive increased revenue in line with strategic goals
• Actively growing current client engagements and cultivating new business opportunities for the firm by maintaining strong client relationships and leveraging personal networks
• Maintaining a pipeline for future sales by continually sourcing new client prospects and actively cultivating relationships across target clients and industry
• Providing thought leadership and guidance for internal teams to build PPG’s intellectual property, methodologies and tools, and marketing collateral
• Taking accountability for service delivery to clients, leading multiple projects, and teams concurrently
• Engaging senior-level executives across client organizations by building trusted advisory relationships, establishing credibility, diagnosing needs, identifying relevant resources, and developing and executing strategies to achieve objectives
• Managing a team of internal consultants, regularly coaching and mentoring staff on developing new skills and aligning to firm and client goals
• Contributing to team growth by identifying, recruiting, and onboarding new talent
• Build consensus and achieve goals through influence
• Build trust-based relationships and identify and foster business development opportunities
• Develop the team's skills and partner network to ensure high-quality support for business needs and for existing and upcoming technologies
• Work together with the Sales team to qualify Sales opportunities in terms of customer technical requirements

Skills on Resume: 

• Strategic Service Development (Hard Skills)
• Business Development (Hard Skills)
• Client Prospect Cultivation (Soft Skills)
• Thought Leadership (Soft Skills)
• Project and Team Management (Hard Skills)
• Executive Relationship Building (Soft Skills)
• Staff Coaching and Mentoring (Soft Skills)
• Talent Acquisition (Hard Skills)

Job Summary:

• Responsibility for recruitment, supervision, mentoring, coaching, appraisal, induction, development and performance management of professional services team
• Monitor and report on project status, profitability, billing, resource prioritization, risks and issues, quality and customer satisfaction for a portfolio of projects.
• Work on opportunities with Sales leaders to position company solutions in collaboration with technical experts and industry/domain experts.
• Discover and uncover requirements from customers/prospects and tailor propositions and solutions to meet those requirements.
• Develop estimations working with a broader team of technical consultants, project managers, architects and specialists. 
• Make business calls using reasonable assumptions.
• Develop proposals, SOWs and RFP responses with appropriate value propositions.
• Contract pricing and negotiation
• Work with other partners to integrate solutions as a prime bidder. 
• Maintain relationships with a network of strategic partners.
• Review and improve them to optimize workflow and organization for efficiency and scalability
• Set up and maintain a capacity plan for skills needed

Skills on Resume:  

• Recruitment (Soft Skills)
• Project Reporting (Hard Skills)
• Sales Collaboration (Soft Skills)
• Requirement Analysis (Hard Skills)
• Estimation Development (Hard Skills)
• Contract Negotiation (Hard Skills)
• Partner Management (Soft Skills)
• Capacity Planning (Hard Skills)

Job Summary:

• Support the Sales team and work with sales management to ensure financial targets are achieved including subscriptions for Red Hat's offerings
• Establish and maintain good relationships with key customers by building deep knowledge of customer business priorities, challenges, and initiatives
• Monitor and track the quality of service for external and internal customers
• Work with regional sales management, services management, and architects to define and agree on a strategy for business development and growth
• Lead services opportunities, ensure proper scoping for services solutions, and manage and supervise delivery
• Promote services thought leadership and guide business success via cross-functional alignment with Sales, Business, Engineering, Support, and Enablement and Training teams
• Meeting the regional Consulting team’s business objectives, including financial targets, team billable utilization levels, and successful customer delivery
• Maintain a regional services hiring plan for the fiscal year and ensure that open positions are filled on time
• Implement and carry out strategic service objectives like digital transformation, container adoption, system integrator (SI) and partner collaboration, and related offerings
• Handle rates, project costs, and terms and conditions of work and contracts, as well as other commercial factors
• Provide regular financial reports with forecasting for revenue and bookings and support and promote accurate revenue recognition
• Ensure that common and consistent operational standards and procedures are in place and enforced

Skills on Resume: 

• Sales Support (Soft Skills)
• Customer Relationship Building (Soft Skills)
• Quality Monitoring (Hard Skills)
• Business Development Strategy (Hard Skills)
• Services Delivery Management (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Financial Reporting (Hard Skills)
• Strategic Hiring Planning (Hard Skills)