• Keeps abreast of current trends and best practices in the industry and leads the implementation of new processes, procedures, IS interfaces, and equipment.
• In cooperation with other subject matter experts, determines the need for new processes, procedures, equipment and supplies.
• Influences teams and caregivers to embrace new technology and ideas and to actively participate in continuous improvement that is customer focused.
• Provides leadership and oversees the implementation of procedures and efficiency improvement initiatives.
• Collaborates with other members of the management team to assure timely execution of goals and objectives related to disease-specific and initiative-specific coordinators, clinical variation reduction programs, physician medical directors and other physician leaders, physician contracting, and programmatic support for programs like Trauma and Stroke.
• Assists or leads special projects that fall within medical staff quality improvement efforts.
• Assists in the development and evaluation of processes under the general guidance of CMO.
• Responsible to meet business needs in the assigned area.
• Emphasis is put on financial monitoring, strategic planning and implementation, operational excellence, caregiver and physician engagement, and patient experience.

Skills: Leadership, Strategic Planning, Process Improvement, Financial Monitoring, Technology Integration, Stakeholder Engagement, Project Management, Continuous Improvement

• Support other senior executives in processing sensitive and/or confidential material, coordinating calendar schedules and travel arrangements.Supports the Chairman of the Board (COB) 
• Provides assistance as requested with preparation and organization of Board meetings, including logistics, materials and presentations 
• Plans, organizes, coordinates, and performs administrative activities required by the CEO.
• May support other senior staff members in processing sensitive/confidential material, coordinating calendar schedules and travel arrangements.
• Coordinates, plans and books CEO travel (domestic and international) via reach out to program managers, booking of all flights/hotels/transportation, preparation of trip briefing document to include customer and partner biosSchedules and organizes meetings – on site and off site, teams meetings and conference calls.
• Interacts with hotel sales and banquet representatives, contacts attendees, prepares conference materials and provides onsite administrative support.
• Maintains desk reference binder to include all appropriate contacts for Directors, Officers and Senior Staff.
• Maintains Corporate Calendar (Senior Leadership Team).
• Receives and refers/directs all incoming calls and mail to appropriate individuals/functions.
• As appropriate, tracks and follows up to ensure if actions required have been taken.
• Prepares expense reports for CEO and may assist Senior Leadership Team with expense vouchers
• Provides leadership and management over the Executive administrative staff in performing general corporate administrative procedures.

Skills: Executive Support, Calendar Management, Travel Coordination, Meeting Coordination, Confidential Material Handling, Presentation Preparation, Communication, Organizational Skills

• Collaborate with the leadership team to identify and deliver the required administrative support for organizational growth
• Manage client contracts, utilizing the contract management system
• Maintain client compliance with applicable real estate requirements, with the outsourced Real Estate group.
• Conduct continual analysis and evaluation of strategic information
• Resolve data discrepancies to support other departments and make recommendations
• Serve as a member of the organization’s key administrative decision-making and planning body
• Work in partnership with the Program Supervisors and Directors to grow a culture that connects with the mission, vision and guiding values.
• Strategically supports, plans, coordinates and leads training about administration, Health & Safety in alignment with Community Care Licensing regulations and compliance for all levels of staff
• Utilize a variety of methods in delivering training content and information
• Utilize a collaborative, strengths-based and supportive approach when working with diverse staff
• Maintains open and professional communication and promotes an atmosphere of safety, trust and respect
• Ensure ongoing collaboration with SFUSD, other childcare providers and other appropriate San Francisco entities.

Skills: Strategic Planning, Contract Management, Compliance Monitoring, Data Analysis, Training and Development, Collaborative Leadership, Communication, Problem Solving

• Ensure Felton is represented in outreach and recruitment activities, including attending Career Fairs and other recruiting events
• Responsible for creating / updating job descriptions and coordinating the posting of all job openings, in coordination with the hiring supervisor.
• Hiring supervisor, hires staff based on appropriate education, experience and ability and maintains the quality of staff through best practices in recruitment, hiring, and employee orientation.
• Work with HR Coordinator to complete employee references for all new hires
• Verify transcripts, permit level, and process all other licensing requirements (including managing CCL visits re: personnel)
• Maintain and or assign the accurate employee information and update all personnel databases: CA Registry and COCOA and other personnel reports, update information as needed by the established deadlines.
• Ensure fingerprint, health screening and TB testing clearances are collected and renewed (at new hire and every two years thereafter) w HR coordination.
• Support the HR team and Division Director in researching and developing existing and new policy and procedures
• Works with Program Supervisors to enforce all policies and procedures, Licensing Regulations outlined in the Manual of Policies and Procedures, under Child Care Center
• Ensure that appropriate staff-child ratios are maintained at all times.
• Ensure work schedules align with children’s service hours need
• Responsible for the recruitment, interviewing and selection of classified staff.
• Select facilitate, and provide training for classified staff.
• Work closely with Directors to hire, onboard and train teaching staff, as a direct supervisor, provides effective performance coaching and feedback
• Conduct probationary and annual evaluations in consultation with Division Director or designee.

Skills: HR Coordination, Compliance Management, Database Management, Policy Development, Staff Training, Recruitment, Performance Management, Regulatory Compliance

• Train staff on licensing regulations and enforces CCL compliance at all times.
• Communicate with parents regarding Center licensing issues.
• Report unusual incidents to Community Care Licensing and Develops an action plan to address any licensing or emerging health and safety concerns
• Review with Chief Operations Officer and then the leadership team before implementing.
• Ensure CCL compliance and escalates 
• Responsible for oversight and effective operations of all Felton's ECE facilities, operations in alignment with community care licensing compliance standards
• Monitor overall effectiveness of program processes, procedures and practices and ensures that efficient operations are attained consistently and are maintained at all times.
• Maintain a thorough working knowledge of all quality standards, ensures that all staff is informed of quality standards and that quality standards are implemented, and continually improved upon.
• In collaboration with Program Supervisors, ensures adequate staff coverage including managing morning sub-line, anticipated & unanticipated staff absences or shift changes/ long term vacancies are covered.
• Manage staff communications including announcements, celebrations, new hires, resignations to keep staff informed and foster staff engagement and high-quality work
• Lead the process for determining the annual staff exchange and classroom assignments teams annually.
• Ensure the safety of, and the promotion of, the welfare of children and staff and follows all applicable federal and state laws and Felton policies relating to the protection of children and staff.
• Work with Operations and Facilities Director to coordinate disaster preparation program: fire drills, student, staff and public safety, student health and maintains a current site evacuation plan.
• Responsible for site safety program and planning and preparation of annual Safety Week Plan.
• Provide health and safety training, guidance on safe work practices, provides proper equipment observes work practices and correct methods and investigates accidents.

Skills: Process Optimization, Quality Assurance, Staff Management, Communication, Safety Compliance, Disaster Preparedness, Health and Safety Training, Regulatory Awareness

• Excellent verbal and written communication skills
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills
• Thorough knowledge of employment-related laws and regulations.
• Liaison between local personnel and corporate management for policy implementation and enforcement
• Ability to adapt to needs of organization and employees.
• Ability to prioritize tasks and delegate 
• Knowledge and experience with varied human resource information systems.
• Proficient with Microsoft Office Suite or related software.
• Management experience required, with strategic, talent management, and/or business development experience

Qualifications: BA in Business Administration with 10 years of Experience

• Experience as a team manager, preferably in the HR and payroll, administration, or legal department
• Experience in the administration/legal department in a company hiring over 100 employees
• Deep knowledge and understanding of the law, HR, and administration
• Experience in managing the purchasing process
• Proficiency in working with MS Office and English
• Flawless time management, priority-setting, and multitasking
• Outstanding organizational skills in a rapidly evolving environment
• Flawless communication skills and a positive attitude
• Experience in dynamic work environment dealing with both internal and external clients/stakeholders
• Demonstrable experience in managing a team
• In-depth knowledge of the music industry, music publishing, and recorded music
• Proven ability to innovate and drive process efficiencies through use of technology

Qualifications: BA in Organizational Management with 8 years of Experience

• Demonstrated ability to be flexible and adaptable in a changing environment.
• Demonstrated ability to build strong positive relationships with colleagues at all levels and across all functional areas in an organization.
• Demonstrated proficiency in Microsoft Office tools.
• Experience with nonprofit finance strongly .
• Demonstrated experience in managing government grants and contracts 
• Demonstrated experience in vendor and risk management.
• Experience with MIP, relational databases.
• Experience as a top-level executive assistant.
• Expert level of problem solving skills, research and data gathering ability, analytical skills
• Ability to read and interpret documents, negotiation skills, organizational skills, and verbal and written communication skills.
• Ability to negotiate in highly technical situations and the ability to prioritize tasks and manage multiple projects.

Qualifications: BA in Human Resources Management with 7 years of Experience

• Experience in administrative or operational management, particularly in growing organizations. 
• Experience in directly supervising, coaching, and motivating employees across multiple functions.
• Demonstrated business acumen and financial management experience, including understanding of financial reports and forecasts.
• Demonstrated experience in human resources and personnel management.
• Exacting standards for accuracy and detail, with demonstrated ability to make and act on meaningful connections between tactical details and strategic goals.
• Demonstrated initiative to identify and solve problems creatively and effectively, prioritizing the needs of the organization.
• Demonstrated ability to meet performance standards in a high-demand role with a variety of areas of responsibility.
• Demonstrated critical thinking ability and strong analytical skills.
• Demonstrated excellence in communication, both written and oral.
• Demonstrated experience in improving operational efficiency.

Qualifications: BA in Public Administration with 7 years of Experience

• Experience in leading the administration of professional service firms, preferably law firms, including at least two years in a senior management position.
• Hands-on Human Resources/Employee Relations experience.
• Demonstrated leadership, organization and team-management skills.
• Ability to be creative and operate in a proactive manner with a broad range of professionals.
• Demonstrated ability to work both independently and collaboratively on team and in other organizational contexts/levels.
• Adept at handling concurrent projects and competing priorities in a high-volume, fast-paced and deadline-driven environment.
• Desire and ability to work beyond the position's written duties and assist in various areas of the firm's operations.
• Willingness to work during irregular evening and weekend hours when required.
• Strong business insight, along with strong verbal and written communication skills, negotiation skills, and creativity.
• Excellent judgment and decision-making abilities, analysis and problem-solving skills, proven leadership skills and a passion to develop others
• High client service orientation, ability to influence and persuade, strong time management skills and have a teamwork approach
• Proficient with MS Office products and budgeting software

Qualifications: BA in Communications with 6 years of Experience