DIRECTOR OF INFORMATION TECHNOLOGY RESUME EXAMPLE

Updated: Dec 24, 2024 - The Director of Information Technology develops and implements strategic operational plans, focusing on successful project delivery and achieving strategic objectives. Leads and manages a high-performance team, ensuring the attraction, development, and retention of top talent to meet both short and long-term goals. Drives the evaluation and selection of technology solutions, overseeing the strategic planning, architecture, and enhancement of informatics and data systems to align with business needs.

Tips for Director of Information Technology Skills and Responsibilities on a Resume

1. Director of Information Technology, Tech Solutions Inc., Atlanta, GA

Job Summary: 

  • Understand the business needs, financial capacity, and environment to be able to design a vision, architecture, and strategy for Development and IT Infrastructure and change those items based on changing business needs.
  • Establish and build relationships with IT vendors including contract negotiation, service level agreements (SLAs), and maintenance.
  • Direct, develop, supervise, and recruit departmental talent across multiple locations to lead a productive work environment and maintain optimum performance of job duties.
  • Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
  • Recommend information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems, evaluating trends, and anticipating requirements.
  • Work in a consultative fashion with other department heads, such as marketing, development, sales, and operations as an advisor of technologies and processes that may improve efficiency and effectiveness.
  • Provide staff oversight to ensure new operations plans, policies, procedures, and transition/migration plans are consistent with the overall company goals and objectives
  • Implement disaster recovery backup procedures and information security and controls.
  • Oversee corporate security protocols across all IT systems, adjust and proactively update as new threats/vulnerabilities are discovered.
  • Align IT Strategic priorities with Business objectives
  • Establish and build relationships with IT vendors including contract negotiation, service level agreements (SLAs), and maintenance.
  • Partner closely with Security and Compliance
  • Design, develop and maintain effective IT continuity and emergency plans
  • Find ways to improve IT services management & efficiency.
  • Partner across the organization leadership team to establish and execute appropriate governance over technology solutions & architecture design
  • Make recommendations to leadership
  • Influences across functions to negotiate and gain cooperation on divergent objectives
  • Directing and supporting the implementation of new software and hardware


Skills on Resume: 

  • IT Strategy (Hard Skills)
  • Vendor Management (Soft Skills)
  • Team Leadership (Soft Skills)
  • Budget Management (Hard Skills)
  • Disaster Recovery (Hard Skills)
  • Security Management (Hard Skills)
  • Cross-Functional Collaboration (Soft Skills)
  • Service Optimization (Hard Skills)

2. Director of Information Technology, Data Innovations, Austin, TX

Job Summary: 

  • Participate in the development of operational governance processes for the business and IT function
  • Lead IT strategic and operational planning to achieve business goals through the development of guiding principles, prioritization of IT initiatives, and evaluation, deployment, and management of IT systems
  • Collaborate with business functions to develop and maintain a technology plan that supports NPMs organizational needs
  • Deliver cost-effective investments in IT systems and resources by implementing right-sized staffing plans, evaluating in / outsourcing options, and designing streamlined purchasing processes
  • Develop, track, and control the technology's annual operating and capital budgets
  • Direct development and execution of an enterprise-wide disaster recovery and business continuity plan
  • Ensure continuous delivery of Nasdaq IT services for the duration of the transition period through oversight of transition service agreements (TSAs)
  • Track transition service agreements (TSAs) services and costs provided by Nasdaq for the duration of the agreement and develop Technology TSA exit plans to execute promptly
  • Define and communicate corporate procedures, policies, and standards for acquiring, implementing, and operating new network systems, equipment, software, and other technologies at Nasdaq Private Markets
  • Coordinate and facilitate consultation with stakeholders to define business and systems requirements for new technology implementations
  • Approve, prioritize, and manage projects as they relate to the selection, acquisition, development, and installation of major information systems
  • Implement and ensure continuous delivery of IT services through service level agreements and monitoring of IT systems performance including but not limited to:
  • Installation and ongoing management of NPMs network, telephony, internet, and telecommunications equipment
  • Design, implement, provision, and ongoing management of NPMs data center(s), server(s), storage solutions, database(s), third-party applications, business continuity plans, and disaster recovery services
  • Develop, implement, and manage service delivery processes, service orchestration, and service transformation that enable ease of use for NPMs internal stakeholders
  • Keep current with trends and issues in the IT industry, including current technologies and prices.
  • Advise, counsel, and educate executives and management on competitive or financial impact


Skills on Resume: 

  • IT Governance (Hard Skills)
  • Strategic Planning (Soft Skills)
  • Budget Management (Hard Skills)
  • Disaster Recovery (Hard Skills)
  • Stakeholder Collaboration (Soft Skills)
  • Service Delivery (Hard Skills)
  • Project Management (Soft Skills)
  • IT Systems Performance Monitoring (Hard Skills)

3. Director of Information Technology, Cloud Services LLC, Denver, CO

Job Summary: 

  • Lead development of strategy around IT system support and infrastructure, including development of necessary policies and processes
  • Oversee day-to-day support of existing infrastructure and Managed Service Providers to ensure the productivity of Unity’s staff
  • Provide leadership for all major IT projects by goals, timelines, and costs that comply with company methodologies
  • Lead the IT budgeting and planning process, developing sound business cases and analyzing key business initiatives and informational needs that support, improve, and/or transform business operations, processes, and strategy
  • Partner with internal function leads to provide consulting, solutions options, and recommendations around technology, standards, strategies, and governance
  • Partner across business areas to implement and operationalize controls necessary for security, GxP, SOX, and development of internal policies and procedures. 
  • Identify system requirements and translate those into functional implementations of services, projects, enhancements, and support
  • Collaborate and negotiate with external partners to support system operations/development/integration, ensuring reliability, competence, flexibility, and cost-effectiveness
  • Develop a culture that fosters and supports a high-performance and innovative organization
  • Ensure the continuous improvement and management of existing systems and operations with a focus on compliance with internal processes and applicable industry norms and regulations
  • Conduct regular design reviews of systems and services to ensure adherence to identified stability, performance, and security standards
  • Responsible for developing and managing strategic vendor and supplier relationships
  • When supervising internal staff, vendors, or contractors, provide managerial support with the overall responsibility of leading, training, and mentoring for effective performance.
  • Transform the complex and idiosyncratic (and, for muggles, often frustrating) practices of proper IT management into useable, comprehensible, and efficient systems that everyone at the company, however technology-challenged, can use and appreciate without wanting to throw laptop into a mulcher
  • Design, implement, and manage NPMs asset lifecycle (e.g., procurement, asset management, installation, recovery, deployment, disposal) for PCs, mobile devices, print, Help Desk, deskside support, and messaging and collaboration management tools/services
  • Supervise recruitment, development, retention, and organization of all IT staff


Skills on Resume: 

  • IT Strategy Development (Hard Skills)
  • Infrastructure Management (Hard Skills)
  • Budgeting and Planning (Hard Skills)
  • Stakeholder Collaboration (Soft Skills)
  • Security and Compliance (Hard Skills)
  • Vendor Management (Soft Skills)
  • Team Leadership (Soft Skills)
  • Process Improvement (Hard Skills)

4. Director of Information Technology, Network Strategies, Boston, MA

Job Summary: 

  • Drive the evolution of the data architecture and ecosystem.
  • Develop mapping of existing data flow, roadmap and execute future generations of the data management, and deliver best-in-class analytics and data visualization.
  • Manage hardware and software selection, procurement, and implementation.
  • Act as the organization’s systems administrator.
  • Manage the information security compliance controls, enhance the policies, and lead the information security audits.
  • Collaborate with third-party providers, external developers, insurance carriers, and agencies in designing solutions and managing data flow for current and future business lines.
  • Identify and drive enhancements to the user experience.
  • Optimize automation, integration, and data security throughout the technology ecosystem.
  • Lead a team of SAP, infrastructure, applications and help desk personnel, and managed partner relationships for these services 
  • Responsible for procedures, compliance, and execution of IT initiatives that deliver business value.
  • Assist in the process of redesigning, enhancement, and ongoing support of the SAP ECC solution modules such as Financial Accounting (FI), Controlling (CO), Sales and Distribution (SD), Production Planning (PP), and Materials Management (MM).
  • Drive IT strategy in the use of SAP ECC and SAP HANA, its short- and long-term roadmap, as well as other applications for Quality, R&D, Regulatory, Finance, HR, Manufacturing and other functions.
  • Partner with RTI's managed service partners to enable global service delivery, development, and quality assurance capabilities.
  • Participate and provide guidance for business process design and potential automation alternatives and provide functional knowledge of implemented solutions.
  • Oversee corporate security protocols across IT systems
  • Develop, manage, and track the IT department's annual budget


Skills on Resume: 

  • Data Architecture (Hard Skills)
  • Analytics (Hard Skills)
  • Security Compliance (Hard Skills)
  • Vendor Management (Soft Skills)
  • Team Leadership (Soft Skills)
  • Process Automation (Hard Skills)
  • IT Strategy (Hard Skills)
  • Budgeting (Hard Skills)

5. Director of Information Technology, CyberTech Solutions, Raleigh, NC

Job Summary: 

  • Develop a multi-year strategic technology plan in collaboration with attorneys, staff, outside partners, and Firm management,
  • Partner with the outside vendors on planning and management of all IT infrastructure and applications, including evaluation of any changes to such infrastructure or applications, and documenting costs, timelines, risks and goals to set expectations and monitor success.
  • Provide ongoing analysis, advice, education, and leadership on the technological issues and technologies targeted for the legal market and that may impact the delivery of legal services for the Firm.
  • Be proactive, by identifying and recommending to practice groups the appropriate technology resources for the most efficient and effective execution of practice.
  • Provide regular management-level status reports on all aspects of the IT department's activities including key help desk metrics, training initiatives, network operational status, status of current initiatives, and progress towards goals.
  • Forecast and manage an annual technology budget to maximize benefits, while containing costs, and provide quarterly reports including preparing RFPs, and soliciting and evaluating bids, with input as appropriate from the outside partners.
  • Identify, develop and provide technology-related training.
  • Supervise one onsite staff person and onsite service providers, to ensure that top quality and responsive service is being provided.
  • Coordinate the activities of outside vendors and consultants to ensure that they are being used effectively to meet the needs of the Firm.
  • Maintain accurate and up-to-date documentation for all IT-related tasks, functions and systems.
  • Establish & implement standard performance analytics, metrics and reporting across
  • Gather feedback to improve features and the requirements-gathering process
  • Work with stakeholders at different levels, the Product Owner, Project Manager, and Systems Engineers to reproduce and help resolve bugs
  • Monitor customer acceptance and engagement
  • Preparing written analyses, reports, presentations, and interrogatories for third parties on the project scope and/or results of activities
  • Collaborate with other departments in FTI or other Analytics colleagues in different offices


Skills on Resume: 

  • Strategic Technology Planning (Hard Skills)
  • Vendor Management (Soft Skills)
  • Technology Training (Soft Skills)
  • Budget Management (Hard Skills)
  • IT Documentation (Hard Skills)
  • Performance Analytics (Hard Skills)
  • Stakeholder Collaboration (Soft Skills)
  • Issue Resolution (Soft Skills)

6. Director of Information Technology, Integrated Systems Corp, Sacramento, CA

Job Summary: 

  • Collaborates effectively with other key executive team members in a manner that will enhance product innovation, compliance, growth and contribution to the business segment.
  • Contributes to business decisions, and to the development of business plans, strategies and policies.
  • Develops and implements strategies and operational plans that will focus efforts toward successful project implementation and strategic objectives
  • Initiates business-wide technology application review to support future needs of business processes.
  • Leads and manages a high-performance team.
  • Attracts, develops, motivates and retains highly talented individuals on the team and deploys them in a manner that will optimize the achievement of short and long-term objectives.
  • Accountable to create and ensuring the execution of a strategic vision and correlating tactical plan for the business’ technology platforms extending across all users and meeting product, delivery, and business requirements
  • Overall accountability for ensuring that software development processes are created and maintained in a manner that keeps pace with the industry's best practices and standards.
  • Drives the evaluation of the cost/benefits of systems development projects and has ultimate accountability for the selection and development of software and technology partners
  • Oversees strategic planning and development of informatics solutions in partnership with product and business leadership.
  • Provides leadership, vision, and direction for informatics and data systems and services.
  • Overall accountability for architecture, design, deployment, utilization, and enhancement of informatics and data warehousing systems and services.
  • Ensures that IT is working collaboratively with key process owners to identify opportunities for business intelligence and informatics to processes, healthcare, and clinical service performance.
  • Oversees technology operations and platform delivery strategies to align with business and customer requirements.
  • Ensures a high-quality, consistent user and customer experience with the business’ technology platforms.
  • Responsible for meeting all operational service level agreements concerning system operations and uptime.


Skills on Resume: 

  • Strategic Planning (Hard Skills)
  • Executive Collaboration (Soft Skills)
  • Team Leadership (Soft Skills)
  • Platform Management (Hard Skills)
  • Software Development (Hard Skills)
  • Business Intelligence (Hard Skills)
  • Customer Experience (Soft Skills)
  • SLA Management (Hard Skills)

7. Director of Information Technology, Quantum Computing, Tampa, FL

Job Summary: 

  • Design an IT strategy and implement a 1-3 year operational plan in line with the strategic vision and consistent with Tempo’s needs
  • Lead and ensure strategic development and maintenance of all IT systems, with a focus on maximizing efficiencies and performance
  • Leads and collaborates with relevant stakeholders on all web-based solutions and new developments 
  • Design and deploy standard processes and procedures / SLA
  • Responsible for overseeing the connectivity and IT support of Templings 
  • Keeps abreast of developments in software/hardware and Cloud to support Tempo’s IT needs
  • Manages the IT service offering and more specifically ensures the management of incidents, requests, accesses, and problems
  • Implements best practices and ensures application by all team members
  • Maintains a technology watch on pertinent software, equipment,t and technologies to be used by Tempo
  • Contributes, with team, to the company's Cybersecurity program by piloting various projects and measures
  • Ensures constant and clear communication with all users on incidents, projects and other topics as well as through regular publications to stimulate optimal use of technologies
  • Uses industry key performance indicators to continuously assess the value and performance of services delivered by the team
  • Uses quality, cost and user satisfaction metrics to deliver the agreed-upon level of service
  • Ensures the security, accessibility, and availability of the systems and technologies under control
  • Improves the department's processes and work methods.
  • Liaise with technology suppliers to support strategic management of IT procurement of user tools (software, licenses and equipment).
  • Provides a management and leadership role focused on communication, innovation and commitment within the IT team.


Skills on Resume: 

  • IT Strategy (Hard Skills)
  • System Management (Hard Skills)
  • Stakeholder Collaboration (Soft Skills)
  • SLA Development (Hard Skills)
  • Cybersecurity Oversight (Hard Skills)
  • Process Improvement (Hard Skills)
  • Vendor Management (Soft Skills)
  • Team Leadership (Soft Skills)

8. Director of Information Technology, Future Tech Inc., Phoenix, AZ

Job Summary: 

  • Maintains college-wide policies and standards related to technology
  • Manage a small team of technical professionals.
  • Meet regularly, provide productive feedback, and support the growth and development of each team member
  • Set high expectations of team members and offer support towards meeting those expectations
  • Manage the setup, distribution, and life cycle of equipment for the student lending library (including laptops and mobile hotspots) and staff standard equipment
  • Oversee the security and privacy of student data within and across technology
  • Collaborate with cross-functional teams from across the organization to enable and support focused initiatives
  • Lead software development projects structured around an Agile development process
  • Master Data Management to ensure the accuracy and consistency of data assets across technology systems
  • Manages the SIS and ERP implementations directly, coordinating with the vendor and stakeholders to track progress, execute configuration, and launch software on schedule
  • Work with the SIS/ERP vendor to streamline data pipelines and processes for meeting mandatory reporting requirements
  • Create an increasingly connected and cohesive system composed of several distinct underlying technologies, via system integration and automation
  • Oversees the architectural strategy, design, and analyses including architectural planning, governance and security, of hardware and software systems.
  • Ensures that business systems are highly reliable, scalable, and flexible to facilitate market agility, and provide stable yet adaptive platforms for responding to ever-changing variables in market conditions, legislative, and/or competitive landscapes in the healthcare industry.
  • Oversees security strategy and implementation to ensure that business systems are protected and compliant.
  • Contributes to the evaluation and integration process of acquired companies as part of the company's strategic and growth plan


Skills on Resume: 

  • Technology Policy Management (Hard Skills)
  • Team Leadership (Soft Skills)
  • Equipment Lifecycle Management (Hard Skills)
  • Data Security and Privacy (Hard Skills)
  • Cross-Functional Collaboration (Soft Skills)
  • Agile Software Development (Hard Skills)
  • System Integration (Hard Skills)
  • Security Strategy (Hard Skills)

9. Director of Information Technology, IT Visionaries, Seattle, WA

Job Summary: 

  • Manage the team of professionals to provide the optimum level of responsiveness and support to the bank’s user community.
  • Put controls in place to ensure all issues are logged, resolved, and evaluated for trends and improvements in system parameter settings, user training and vendor management
  • Lead the performance review and goal-setting process for this team on an annual basis.
  • Provide leadership and management by organizing regular staff meetings to gain an understanding on the status of each issue and manage any conflicting priorities.
  • Oversee the critical vendors that are performing support around the maintenance and connectivity of all facets of the Information Technology department.
  • Keeping the lines of communication open with respective vendors, reporting on performance issues and the resolution of such issues in a timely manner.
  • Supporting the IT team and these vendors to track and resolve performance issues within established service level agreements.
  • Lead the annual IT budget and strategic priority process.
  • Take the lead role in making suggestions related to system upgrades and state-of-the-art tools that are available to improve efficiency and security.
  • Remain accountable for the management of the approved IT budget and resolve any differences in what was approved against the actual expenses.
  • Provide leadership and technical consultative support for the company’s divisions and departments as well as the IT team.
  • Act as the lead advocate for the bank with established and new vendors.
  • Formulate decisions based upon the best interest of the bank and from a strategic point of view.
  • Develop and implement infrastructure, application, and communications projects as defined and approved during the budget year.
  • Provide updates to the project management office regularly.
  • Ensure the team remains compliant with all Information Technology regulatory requirements including the completion of all daily, weekly, monthly, and quarterly tasks as outlined on the department checklists.


Skills on Resume: 

  • Team Management (Soft Skills)
  • Vendor Oversight (Soft Skills)
  • Issue Tracking and Resolution (Hard Skills)
  • Budget Management (Hard Skills)
  • System Upgrades (Hard Skills)
  • Regulatory Compliance (Hard Skills)
  • Strategic Decision-Making (Soft Skills)
  • Project Implementation (Hard Skills)

10. Director of Information Technology, Optimal IT Solutions, Detroit, MI

Job Summary: 

  • Ensure that all controls are completed within the established period according to IT policy.
  • Proactively report on any issues or lack of the team’s compliance with this process.
  • Manage the Bank’s Information Security Program.
  • Provide leadership to the Information Security Team and the monthly Information Security Meeting.
  • Review the InfoSec Dashboard, and present the results to the Senior Management Risk and Compliance Committee.
  • Chair the monthly Technology Steering Committee.
  • Prepare topics for discussion or presentation for the Bank’s Senior Leadership team.
  • Provide ongoing supervision to staff, following the procedures of the Bank’s Performance Management Program to counsel and develop employees.
  • Establish appropriate goals and frequent updates to these goals throughout the year.
  • Successfully pass technical and regulatory examinations required by the Company.
  • Assesses and identifies risks, and provides consultation, coordination, and direction to senior leadership for all campus agencies regarding all aspects of IT.
  • Drives continuous improvement in the operational efficiency of the department and across the broader organizations.
  • Facilitate workshops and work alongside Senior Stakeholders to gather and document system requirements
  • Translate requirements into user stories, ensuring that they are manageable
  • Build the business through partnerships across the region by promoting Innovative technologies of the company
  • Build solutions to the above verticals with extensive experience in these Industries.


Skills on Resume: 

  • IT Policy Compliance (Hard Skills)
  • Information Security Management (Hard Skills)
  • Team Leadership (Soft Skills)
  • Risk Assessment (Hard Skills)
  • Stakeholder Collaboration (Soft Skills)
  • Continuous Improvement (Soft Skills)
  • Requirements Gathering (Soft Skills)
  • Solution Development (Hard Skills)

11. Director of Information Technology, Secure Networks LLC, Omaha, NE

Job Summary: 

  • Leads the internal IT function for the company and collaborates with product development to deliver scalable, enterprise-class software products
  • Advises technical support personnel to deliver and support customer-facing solutions 
  • Develops strategy as it relates to the organization's internal IT infrastructure (computer and information systems, security, and communication systems) and external customer-facing infrastructure related to the Company's products
  • Consults senior-level stakeholders across the entire organization to identify business and technology needs and optimize the use of information technology
  • Ensures smooth delivery and operation of IT services by monitoring and troubleshooting internal and customer-facing local and cloud-based system performance
  • Implements and maintains the company's global website infrastructure and manages online payment solutions for the company's online stores including PCI compliance
  • Negotiates contracts and coordinates activities of third-party service providers
  • Develops, manages, and tracks the IT department's annual budget
  • Creates processes and standards for the selection, implementation, and support of systems
  • Coordinates with functional leaders to ensure software tools and licenses remain in compliance with license agreements
  • Drives "One Connected Safemark" initiative to integrate systems across cross-functional areas company-wide
  • Oversee the development, implementation, and enforcement of information security standards and procedures
  • Provides direction, guidance, and training to IT staff and other users
  • Work with the Product Owner to understand the product strategy and the roadmap that delivers the strategic outcomes
  • Define acceptance criteria and definition of done along with the team
  • Evaluate and shortlist various innovative and advanced technologies to add and promote to build the business of the company.


Skills on Resume: 

  • IT Strategy Development (Hard Skills)
  • Infrastructure Management (Hard Skills)
  • Stakeholder Consultation (Soft Skills)
  • System Performance Monitoring (Hard Skills)
  • Information Security Oversight (Hard Skills)
  • Vendor Negotiation (Soft Skills)
  • Budget Management (Hard Skills)
  • Team Leadership (Soft Skills)

12. Director of Information Technology, Digital Horizons, Nashville, TN

Job Summary: 

  • Partner and collaborate with other leaders to identify and implement new tools to increase automation, and provide data that will help the company scale
  • Lead a direct and indirect team across Proofpoint’s global presence
  • Create strategic and comprehensive processes to improve and drive outstanding customer service
  • Lead the transformation from reactive to proactive/predictive
  • Establish core metrics for the Help Desk function
  • Develop a robust global 24x7 Help Desk model
  • Participate as part of the broader Operations leadership team to develop the organization’s skills as a whole.
  • Address underperformance, and recognize and promote the strongest
  • Partner with the global recruiting staff to expand and strengthen the team, including sourcing and interviewing candidates, participating in conferences/events, and onboarding new hires
  • Seek to integrate JFF enterprise systems, including Office365, Salesforce, project management software, HR and Fiscal systems, and others by leading adoption, training new users, troubleshooting issues, and documenting best practices and use cases to support standardization at scale
  • Work with the IT team to operate an effective and responsive Help Desk by which all staff members get the IT support they need to do best work every day
  • Manage tasks and coordinate Help Desk assignments
  • Collect and analyze Help Desk metrics for departmental learning and process improvement
  • Collaborate with Knowledge Management and other technology owners in support of the technology systems.
  • Research and develop clear feature and functionality guidance and policies, troubleshoot problems and collaborate on providing high-quality training and documentation.
  • Ensure that JFF's data is protected by identifying threats and proactively monitoring security protocols and procedures


Skills on Resume: 

  • Tool Implementation (Hard Skills)
  • Team Leadership (Soft Skills)
  • Customer Service (Soft Skills)
  • Help Desk Management (Hard Skills)
  • Metric Development (Hard Skills)
  • Security Monitoring (Hard Skills)
  • Training Support (Soft Skills)
  • System Integration (Hard Skills)

13. Director of Information Technology, Smart Solutions Corp, Portland, OR

Job Summary: 

  • Establish and manage an IT strategic plan and vision that aligns activities with organizational goals, supporting JFF's rapid growth
  • Sit on and partner with JFF's Technology Governance Committee on IT strategy, evaluation and special projects
  • Oversee the implementation or upgrade of technology solutions: bring an enterprise architecture perspective, engage stakeholders, help to identify specifications, and source solutions, oversee implementation processes
  • Work closely with internal and external partners to ensure success in optimizing staff productivity and foster an information- and data-driven culture
  • Identify IT or technology commonalities across JFF offices and functions and standardize methods and systems
  • Develop and maintain an IT infrastructure to ensure appropriate support of the organization's needs, define and communicate plans, policies and standards for system implementation
  • Ensure continuous and reliable delivery of IT services
  • Design, develop and maintain effective IT continuity and emergency plans
  • Recognize and define problems, invent and implement technology solutions, track and evaluate results against goals, and communicate progress to internal stakeholders
  • Research and stay current on IT strategy and operations, best practices and function as a subject matter expert in these areas
  • Maintain an adaptable posture on technology changes to keep JFF current
  • Manage all IT vendors, including reviewing terms and conditions of contracts and ensuring contractual requirements are met and returning value to the organization
  • Liaise with JFF's Board of Directors including periodically delivering presentations and updates on IT strategy and projects
  • Develop, mentor and coach team members to achieve individual and organizational goals
  • Continue to build a team that provides exceptional service and organizational support
  • Maintain a culture of continuous learning and foster an environment of accountability, feedback, and team collaboration
  • Lead the organization's IT infrastructure with a focus on learning and continuous development and improvement of processes and systems
  • Partner with JFF units to identify and support technology-based solutions that enable new or more effective ways of achieving the mission


Skills on Resume: 

  • IT Strategy Development (Hard Skills)
  • Technology Governance (Soft Skills)
  • System Implementation (Hard Skills)
  • Infrastructure Management (Hard Skills)
  • Vendor Management (Soft Skills)
  • Team Leadership (Soft Skills)
  • IT Continuity Planning (Hard Skills)
  • Stakeholder Collaboration (Soft Skills)

14. Director of Information Technology, NextGen Technologies, Kansas City, MO

Job Summary: 

  • Establishes direction, goals, and policies of IT for the association. 
  • Assists association senior management in the planning process by determining IT resource needs and alternatives.
  • Ensures association systems and practices remain in compliance with procedures, regulations and standards.
  • Evaluates software and hardware products for possible purchase.
  • Meets with vendors on new and existing products, evaluates usefulness and cost of products and makes recommendations.
  • Provides technical assistance on association issues, services, programs, and/or computer hardware and software, etc.
  • Aids in training needs assessments and recommends training programs.
  • Determines the resources needed to plan and implement IT applications.
  • Discusses requirements with end users and provides software suggestions and recommendations to users to help them understand potential limitations and challenges.
  • Supervises IT personnel including determining workload and delegating assignments, training, monitoring, and evaluating performance.
  • Review the work of systems support personnel, software and hardware consultants, and communications service providers and technicians to ensure service level standards are met and provided solutions and support are effective 
  • Stay abreast of advances in technology to ensure continuous improvement and best practices that result in more efficient business processes 
  • Manage backup, security, and user help systems.
  • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems
  • Consult with users, management, vendors, and technicians to assess computing needs and system requirements 
  • Coordinate with CFO on software and hardware enhancements 
  • Create and execute an IT roadmap for the company.


Skills on Resume: 

  • IT Strategy (Hard Skills)
  • Resource Planning (Hard Skills)
  • Compliance Management (Hard Skills)
  • Vendor Management (Soft Skills)
  • Technical Training (Soft Skills)
  • Team Leadership (Soft Skills)
  • Security Management (Hard Skills)
  • IT Roadmap (Hard Skills)

15. Director of Information Technology, Advanced Tech Group, Las Vegas, NV

Job Summary: 

  • Proactively identifies and manages IT needs, and communicates & advocates those to enterprise IT on behalf of the property
  • Serves as the key linkage between Enterprise IT and the property, communicating key issues, activities, and processes to the property on behalf of IT
  • Identifies key initiatives, opportunities, and capabilities at properties and operating units for broader leverage at enterprise levels.
  • Responsible for implementation planning, deployment, and support at the property level assuring corporate projects requiring property IT support are adequately staffed and executed
  • Responsible for knowledge capture and dissemination of best practices and innovation at the property, channeling information from the enterprise IT team.
  • Coordinates with property and enterprise IT to develop and implement property standards that will improve business functionality.
  • Manages submission and tracking of service requests to enterprise IT from the region.
  • Captures and reports property IT metrics, e.g., operations, up-time, projects, growth, and training.
  • Promotes adherence to corporate IT standards by property IT teams, such as change management, production access control, security, development standards, project management process, etc.
  • Responsible for hiring, motivating and developing a world-class team at the property committed to contributing to the success of the team and property.
  • Facilitates opportunities to engage the property and employees on corporate projects, providing cross-functional training opportunities and career development.
  • Efficiently manages the IT staff and ensures the optimal staffing relative to the property needs and overall corporate goals
  • Attend courses and IT seminars to constantly update his/her know-how of the systems in use in the property and Information Technology in general.
  • Plan the property’s IT future including preparing a Business plan and capital budgets


Skills on Resume: 

  • IT Needs Identification (Soft Skills)
  • Communication (Soft Skills)
  • Implementation Planning (Hard Skills)
  • Knowledge Management (Soft Skills)
  • Standards Development (Hard Skills)
  • IT Metrics Reporting (Hard Skills)
  • Team Management (Soft Skills)
  • Strategic Planning (Soft Skills)

16. Director of Information Technology, Vision Tech Inc., Columbus, OH

Job Summary: 

  • Responsible for Advanced Input Systems Global Information Services
  • Manage and develop local IT staff
  • Maintain integrity and continual operation of all key systems and IT network
  • Maintain security and privacy of systems, communication lines, and equipment
  • Deliver appropriate remote and on-site technology solutions
  • Pursue innovative ideas, new products, and tools
  • Develop, implement, and maintain adequate cybersecurity measures
  • Maintain an adequate disaster recovery plan
  • Develop and document policies and procedures aligned with AIS Global standards
  • Develop and define system efficiencies through optimization of IS resources that maximize AIS Global’s investment and bring improvements to the business process
  • Negotiate Service Agreements and manage service providers
  • Understand and live by AIS Global’s ethics and business conduct policies
  • Assists in evaluating business unit IT risks and roadmaps
  • Provide acquisition due diligence support and lead new acquisition IT integration
  • Sets and drives implementation and ensures compliance with company standards for IT systems, controls, processes, and cybersecurity
  • Help develop and gain business unit and IT leader's approval for global vision to migrate from the current state to best practices future state
  • Review business unit proposals for consistency with company strategy and goals


Skills on Resume: 

  • IT Systems Management (Hard Skills)
  • Team Management (Soft Skills)
  • Cybersecurity Implementation (Hard Skills)
  • Disaster Recovery Planning (Hard Skills)
  • Policy Development (Hard Skills)
  • Service Provider Negotiation (Soft Skills)
  • Business Process Optimization (Soft Skills)
  • IT Risk Evaluation (Hard Skills)

17. Director of Information Technology, Enterprise Solutions, New Orleans, LA

Job Summary: 

  • Responsible for effective IT Service Management while delivering and supporting IT services that are appropriate to the business requirements of the property and at the same time
  • Ensure the Service Level Agreements (SLAs) and underpinning Operational Level Agreements (OLAs) meet the property and corporate standards.
  • Review and evaluate the existing Information Technology Systems continuously and search for areas of improvement in the existing system.
  • Plan and implement all aspects of best practices and industry standards to maximize the performance of business objectives and initiatives.
  • Administer the total Information Technology Systems of the property and resolve hardware and software problems, follow up with the respective product vendor in case of any unsolved issue.
  • Provide data analysis and management reporting required to evaluate the effectiveness of current systems and identify growth opportunities and incompliance of using property resources according to the policy and procedure.
  • Respond to user’s requests for general help, troubleshooting, installation, upgrade and maintenance of all Business Application and Database systems.
  • Backup all systems and data of Applications, Databases and User’s data files including the mail server.
  • Ensure that there is no error in any backup process and the backup is completed successfully.
  • Complete periodic testing by restoring from the backup to verify data integrity as part of disaster recovery and making sure that all the backups are taken properly.
  • Constantly monitor and ensure maximum security of the total Information Technology systems electronically/physically from any internal and/or external sources and establish effective disaster recovery contingency plan in case of system failure.
  • Upgrade the Business Applications to the latest version and patch releases by the respective Application Vendor.
  • Administer and monitor the user access activity log of the Network, Applications Servers and Databases.
  • Review system logs and Application user log of any activities found incompliance with the property policy and procedure and take action according to the policy.
  • Monitor all Business Applications and Database Servers including Interface PCs and check logs for errors requiring attention, making sure systems are operating with zero error.
  • Review the Antivirus System Console to monitor for Virus Activities and ensure all systems are updated to the latest release of virus definitions.
  • Enforce Information Technology policies/procedures of the property concerning download/installation/use of unauthorized Software and misuse of the property’s IT resources.


Skills on Resume: 

  • IT Service Management (Hard Skills)
  • SLA Compliance (Hard Skills)
  • System Improvement (Soft Skills)
  • Problem Resolution (Hard Skills)
  • Data Reporting (Hard Skills)
  • Backup Management (Hard Skills)
  • Security Monitoring (Hard Skills)
  • Policy Enforcement (Soft Skills)

18. Director of Information Technology, Global IT Innovations, Hartford, CT

Job Summary: 

  • Manage a team of Tier 1/2/3 IT Support Specialists and continue to build out the team as the company scales
  • Coordinate all IT related activities for changes and support
  • Develop internal infrastructure and processes for automating and scaling critical business tasks
  • Own the ongoing deployment, monitoring, maintenance, and support of all IT systems
  • Negotiate and administer vendor, 3rd party service provider, and consultant contracts and services
  • Recommend and implement security measures to protect all data assets
  • Build policies for technology assets and security
  • Develop, manage, and maintain a technology budget
  • Deliver training and support for hardware/software/technology platforms.
  • Enable and drive operational efficiency, effectiveness and business productivity by developing, delivering and sustaining a forward-thinking roadmap of well-designed and well-supported enterprise technology that ensures business success.
  • Provide exceptional business partnership and employee service with a customer and user-oriented approach with clear requirements that define success and solutions.
  • Significantly and positively shape the employee and customer experience and overall business output with modern tools and technology, ongoing onboarding and education, communication, and effective change management that enables the effective use of those tools and technologies.
  • Plan for and ensure business continuity, compliance, and critical security requirements are met across the enterprise leveraging and leading cross-functional strategy and plan development and the necessary audit and correction activity.
  • Manage the IT risks of a SaaS business.
  • Manage vendor relationships, staff augmentation, and/or outsourcing suppliers to deliver projects and operations.


Skills on Resume: 

  • Team Management (Soft Skills)
  • IT Systems Management (Hard Skills)
  • Vendor Negotiation (Soft Skills)
  • Security Implementation (Hard Skills)
  • Budget Management (Hard Skills)
  • Operational Efficiency (Soft Skills)
  • Business Continuity (Hard Skills)
  • Customer Service (Soft Skills)

19. Director of Information Technology, NextTech Solutions, Austin, TX

Job Summary: 

  • Set objectives and strategies for Technology across the organization and direct the Technology Strategy of the organization, ensuring it aligns with delivering the business-wide organizational strategy.
  • Sponsor and lead delivery of key technology initiatives and own the long-term technology roadmap
  • Provide effective strategic leadership of the organization’s, technology vision and objectives to ensure delivery by the technology Partner.
  • Coordinate the activities of external partners to design and customize technological systems and platforms to enable improved experience and efficiency across the organization in line with business requirements.
  • Be accountable for establishing strong industry-standard IT processes and controls, ensuring that service management principles and relevant standards of compliance are followed throughout the organization.
  • Develop and implement an IT security strategy for the wider organization and ensure appropriate governance and testing are in place to ensure Information and Cyber Security risk
  • Influence the senior leadership team and SCCL Board in approving any Technology Transformation Programmes in a suitable timeframe to ensure optimal benefits can be sought from any change and work with Senior Leadership to effectively manage technology budget costs and investments.
  • Evaluate business requirements of all departments and regulate technological needs
  • Manage and support a team of IT professionals within the IT department to implement initiatives
  • Support business goals and growth by developing and implementing IT initiatives
  • Experienced in leading, developing and maintaining AWS-based eCommerce sites
  • Perform liaison duties between users, operations, and development personnel in the areas of systems design, modifications or troubleshooting.
  • Provides oversight of root cause analysis and reporting
  • Monitor team and individual performance against IT objectives and customer service goals to ensure targets are met.
  • Maintains a catalog of services and SLOs


Skills on Resume: 

  • Technology Strategy (Hard Skills)
  • IT Security (Hard Skills)
  • Budget Management (Hard Skills)
  • Leadership (Soft Skills)
  • IT Processes (Hard Skills)
  • Requirements Analysis (Hard Skills)
  • AWS eCommerce (Hard Skills)
  • Performance Monitoring (Hard Skills)

20. Director of Information Technology, Quantum Data Systems, Columbus, OH

Job Summary: 

  • Lead IT engagement for global distribution technology requirements across matrix technology organizations and team members
  • Build and lead a high-functioning team of internal employees and vendor resources to deliver Distribution teams with improved employee experience embedded in annual goals, coaching, performance management and development planning
  • Oversee the adherence to the architecture strategy, principles, and framework throughout the  IT
  • Define the technology solution and environment roadmaps to ensure capacity and scalability, as demand and usage evolve within the business.
  • Work with Technology Partners to ensure the implementation of the Roadmaps and Standards while assessing and communicating risks related to the Roadmap
  • Ensure that systems are architected to be secure through the application of security and Business Continuity principles
  • Collaborate with IT partners to measure and communicate the impacts, trade-offs, risks, costs, benefits and opportunities of IT solutions from an Architecture perspective
  • Evaluate, design, solution and troubleshoot IT across all IT functions and working at the point of need.
  • Develop and foster partner communications
  • Budget planning and control over IT Strategy and Architecture, and monitoring of project budgets.
  • Ensure all global IT services such as cloud-based phone & video conferencing systems are operating efficiently
  • Tight visibility and management of overall Software purchasing, usage and spend
  • Own and oversee the Flexport hire to retire automated employee lifecycle
  • Oversee the global service desk, end-user support, IT asset and software management, and business technology functions


Skills on Resume: 

  • IT Engagement (Hard Skills)
  • Team Leadership (Soft Skills)
  • Architecture Strategy (Hard Skills)
  • Roadmap Development (Hard Skills)
  • Security and Continuity (Hard Skills)
  • IT Solution Design (Hard Skills)
  • Budget Control (Hard Skills)
  • Service Management (Hard Skills)

21. Director of Information Technology, BrightWave Technologies, Tampa, FL

Job Summary: 

  • Serve as the primary point of contact/escalation for any / all IAM-related topics, supporting the CHRISTUS Health
  • Ensure adherence with enterprise-wide access management standards and enable the organization to meet Christus Health Information Management-wide targets for controls, including successful audits and audit issue validation targets
  • Develop and continuously mature an experienced, right and diverse I&AM organization, to support the growing CHRISTUS Health organization.
  • Develop and maintain policies and processes relating to identity management, provisioning, application access levels and others relative to identify management efforts.
  • Work closely with the IM Security team and its management to ensure IM Security policies and procedures are maintained.
  • Ensure ongoing automation efforts are delivered both at the CCB and firm-wide levels to drive efficiency and continuous monitoring of the Access management controls
  • Participate in the implementation of the risk and controls while driving overall maturity in the security risk roadmap as it relates to identity management.
  • Develop, participate, and deliver monthly updates, and provide an overall update to the Information Management Leadership Team.
  • Promote innovation within the technology control environment driving control optimization, process efficiency, and improved client experience
  • Strengthen the healthcare technology control environment through education, collaboration, and oversight
  • Collaborate with Audit, Information Risk Management, and business control functions, drive transparent, measurable, and sustainable control improvements
  • Support Risk & Control Self-Assessment (RCSA) process ensuring issues and related action plans are timely documented, assigned, and resolved
  • Ensure escalation of material issues to senior technology management
  • Responsible for defining, implementing and managing an integration strategy that enables internal enterprise SaaS solutions to communicate securely and effectively to meet the needs of the business
  • Manage the Technology Portfolio as it relates to the General and Administrative (G&A) functions: Facilities, Finance, Human Resources, Information Technologies (IT), Legal and other internal functions.


Skills on Resume: 

  • IAM Management (Hard Skills)
  • Policy Development (Hard Skills)
  • Security Automation (Hard Skills)
  • Risk and Controls (Hard Skills)
  • Team Development (Soft Skills)
  • Process Optimization (Hard Skills)
  • Cross-functional Collaboration (Soft Skills)
  • Technology Integration (Hard Skills)

22. Director of Information Technology, BluePeak Innovations, Denver, CO

Job Summary: 

  • Leads development and implementation processes for the organization's IT systems and department.
  • Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergencies or data loss.
  • Ensures that all systems including the following are functioning at optimal efficiency: Network including a file server and attached computers, Logistix/Landmark system, Micros Point of Sales (P.O.S.) system, Credit Card Terminals, Personal Computers and application software.
  • Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
  • Establishes with managers, levels of security access to the system to ensure that users have only access to systems and data that they require to do their jobs.
  • Ensures that former employees are immediately taken off the system so that they cannot gain access to the system.
  • Changes security codes routinely to ensure that each employee's security code is secure and that others are not using them.
  • Facilitates IT security audits or investigations.
  • Develops and maintains relationships with external IT vendors and service providers.
  • Coordinates multisite IT systems via enterprise resource planning (ERP).
  • Lead an Application Support Team providing monitoring and operational action support for Telesales web applications
  • Lead a help desk team for all Telesales that resolves escalated issues by internal and external users of the web assets
  • Grow the organization to support customer-facing web assets and additional Telesales web applications
  • Create and own the IT roadmap, which includes analyzing emerging technologies and assessing the impact on current and future business processes
  • Responsible for partnering with key stakeholders and vendors to identify, implement, and manage solutions that align with the IT roadmap


Skills on Resume: 

  • IT Systems Implementation (Hard Skills)
  • Business Continuity (Hard Skills)
  • Security Management (Hard Skills)
  • IT Performance Analysis (Hard Skills)
  • Vendor Relationship Management (Soft Skills)
  • Team Leadership (Soft Skills)
  • IT Security Audits (Hard Skills)
  • IT Roadmap Development (Hard Skills)

23. Director of Information Technology, Apex Digital Systems, Charlotte, NC

Job Summary: 

  • Oversee the entire IT department, including budget, infrastructure and applications
  • Provide leadership, vision, and management to the IT department.
  • Work with Operations, Field, and Staff to assess and respond to IT needs
  • Readily available 24/7 to respond to emergency questions
  • Manage an IT staff of three people
  • Manage vendors and independent contractors
  • Review strategic goals and initiatives, promote team building and work to provide a growth path for staff
  • Provide day-to-day supervision, able to delegate work assignments for all IT personnel
  • Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages.
  • Responsible for the ordering, acquisition, inventorying, and disposition of hardware and software
  • Serve as primary contact with outside vendors in the generation of bids, contracts, agreements and other major vendor interaction, systems operations, and maintenance.
  • Maintain the integrity and continual operation of the IT network including the wireless network
  • Develop, review, and certify all backup and disaster recovery procedures and plans
  • Compile evidence and write incident reports.
  • Determine workforce requirements for the Information and Digital Services Division.


Skills on Resume: 

  • IT Department Management (Soft Skills)
  • Vendor Management (Soft Skills)
  • Staff Leadership (Soft Skills)
  • Application Development (Hard Skills)
  • Network Maintenance (Hard Skills)
  • Disaster Recovery (Hard Skills)
  • Budget Management (Hard Skills)
  • Incident Reporting (Hard Skills)

24. Director of Information Technology, CoreBridge Solutions, Des Moines, IA

Job Summary: 

  • Collaborate with senior management and participate in the strategic planning process by providing cost-benefit/ROI analysis to assess risks and profitability of key initiatives, prioritize investments, and maximize EBITDA
  • Quickly learn current business processes and existing systems and apply prior experience with Electronic Medical Records (EMR), Billing, and Accounting systems to actively drive high-value improvements to both
  • Take a hands-on approach to successfully implement and integrate systems including foundational EMR, billing & payments, and accounting systems as well as differentiated patient management/CRM, data warehouse, and analytics solutions that support the effective and efficient flow of patient information across the system and maximize financial and lab performance
  • Serve as the functional and technical expert to maximize the value of technology investments through hands-on configuration, integration, and support
  • Manage the technology infrastructure to deliver reliable, scalable, and cost-efficient services across 25+ locations
  • Negotiate with technology vendors and service providers to optimize value and improve service delivery, take accountability for the quality and timeliness of vendor solutions as well as the overall total cost of ownership
  • Lead the IT function and oversaw IT-managed service providers
  • Maintain existing programs, seeing that necessary updates are made
  • Establish and maintain procedures for data security, including compliance with HIPAA and PCI standards
  • Oversee maintenance of hardware
  • Procure software and hardware, including ensuring compliance with contract specifications
  • Analyze business systems and processes to determine their effectiveness, identify inadequacies, inefficiencies and problems, and implement solutions
  • Coordinate and manage help-desk priorities and activities


Skills on Resume: 

  • Strategic Planning (Hard Skills)
  • EMR Systems (Hard Skills)
  • Technology Integration (Hard Skills)
  • Vendor Negotiation (Soft Skills)
  • IT Infrastructure (Hard Skills)
  • Data Security (Hard Skills)
  • Systems Analysis (Hard Skills)
  • Help Desk (Soft Skills)

25. Director of Information Technology, FutureLink Enterprises, Portland, OR

Job Summary: 

  • Understand customer concerns and translate those concerns into actionable technology requirements
  • Identify business needs and organize initiatives around them
  • Communicate and champion a roadmap to customers, stakeholders, and executives
  • Manage contracts, statements of work, and onboarding and offboarding outside vendors
  • Provide advanced network, telecom, and systems support to end users
  • Work closely with POWDR technology leadership and technology professionals across all POWDR properties on special projects
  • Responsible for system and development architecture
  • Establishes and maintains internal and external support organization ensuring timely delivery of repairs and reports to stores and management
  • Responsible for all aspects of the company's information technology/information enterprise, including planning, design, implementation, evaluation and budget
  • Coordinates the development of technology and electronic use policy including information security, disaster recovery, and related issues.
  • Evaluate existing and new IT technology, make recommendations to the leadership team regarding IT technology and related expenditures
  • Stay up to date on security risks and ensure corporate security
  • Report progress and challenges to senior management
  • See that all reported issues are resolved quickly and efficiently


Skills on Resume: 

  • Requirements Analysis (Hard Skills)
  • Business Needs (Hard Skills)
  • Roadmap Communication (Soft Skills)
  • Vendor Management (Soft Skills)
  • Systems Support (Hard Skills)
  • IT Architecture (Hard Skills)
  • Security Management (Hard Skills)
  • Issue Resolution (Soft Skills)

26. Director of Information Technology, Visionary IT Group, Nashville, TN

Job Summary: 

  • Contribute to the achievement of the company objectives by providing advice and guidance on information technology strategies that will drive efficiency and growth towards company goals.
  • Develop an ongoing strategy for the IT department as it relates to the organization’s IT infrastructure (computer and information systems, security, and communication systems).
  • Consult senior-level stakeholders across the entire organization to identify business and technology needs and optimize the use of information technology.
  • Lead the team of 2 direct reports to deliver the highest standard of assistance to all internal customers with a focus on teamwork and customer service.
  • Provide ongoing coaching, guidance, and support to the IT department and users.
  • Set professional development plans to help employees reach their full potential through the performance review process and everyday actions.
  • Motivate the immediate reporting staff for better performance, quality, and service.
  • Oversee the continuous improvement of the Information Technology processes and the development of the team to achieve best practices and optimal output.
  • Prepare and present proposals for IT investments including project plans, timing of implementation and ROI.
  • Deliver presentations to the board.
  • Manage the updates of IT software, hardware, and data center updates.
  • Build and maintain vendor relationships and manage the purchase of hardware and software products.
  • Ensure company assets are maintained responsibly.
  • Identify and take actions that will lead to value creation.


Skills on Resume: 

  • IT Strategy (Hard Skills)
  • Stakeholder Consultation (Soft Skills)
  • Team Leadership (Soft Skills)
  • Staff Development (Soft Skills)
  • Process Improvement (Hard Skills)
  • IT Investment Proposals (Hard Skills)
  • Vendor Management (Soft Skills)
  • Value Creation (Soft Skills)

27. Director of Information Technology, Skybound Digital, Kansas City, MO

Job Summary: 

  • Oversee corporate security protocols across IT systems
  • Develop, manage, and track the IT department's annual budget
  • Establish annual and quarterly objectives
  • Establish & implement standard performance analytics, metrics and reporting across
  • Align IT Strategic priorities with Business objectives
  • Establish and build relationships with IT vendors including contract negotiation, service level agreements (SLAs), and maintenance.
  • Partner closely with Security and Compliance
  • Design, develop and maintain effective IT continuity and emergency plans
  • Find ways to improve IT services management & efficiency.
  • Partner across the organization leadership team to establish and execute appropriate governance over technology solutions & architecture design
  • Make recommendations to leadership
  • Influences across functions to negotiate and gain cooperation on divergent objectives
  • Directing and supporting the implementation of new software and hardware
  • Develop and control the IT budget.
  • Manage and oversee all stages of the development lifecycle for new IT projects
  • Prepare and manage the department's annual budget


Skills on Resume: 

  • Corporate Security (Hard Skills)
  • Budget Management (Hard Skills)
  • Performance Analytics (Hard Skills)
  • IT Strategy Alignment (Hard Skills)
  • Vendor Management (Soft Skills)
  • IT Continuity (Hard Skills)
  • Governance and Compliance (Hard Skills)
  • Project Management (Hard Skills)

28. Director of Information Technology, Horizon Cloud Systems, Albuquerque, NM

Job Summary: 

  • Provides spiritual leadership to the staff, demonstrated through Spirit-led decision-making and influence.
  • Primary strategist with the Chief Financial Officer, the International Executive Director, and the International Executive Committee in developing the strategic information technology platform and digital services plan to ensure the global ministry meets or exceeds goals.
  • Develop and execute an Information Technology and Digital Services plan that incorporates goals, objectives, and deployment of initiatives that work to achieve the strategic direction of the Association.
  • Ensure that the operation of the Information and Digital Services Division meets expectations and inspires members and staff.
  • Provide management process and oversight for the Information and Digital Services Division, leading towards the achievement or exceeding the association’s strategic plan
  • Influence the strategic initiatives and international program enhancements to ensure new initiatives and program enhancements optimize the utilization of information technology, digital services, and analytics.
  • Collaborate with other Leadership Team members to ensure effective delivery and deployment of strategic initiatives and international program enhancements.
  • Monitor the day-to-day delivery of the Information and Digital Services Division to consistently improve quality and inspire the staff and members.
  • Provide the Leadership Team with comprehensive, regular reports on the performance of the Information and Digital Services Division and the efforts to help the ministry achieve the strategic plan and goals.
  • Identifies staff, ministry leaders, members, and non-member “customers” of the Information and Digital Services team.
  • Ensures clarity in understanding the customer requirements, needs, and possibilities for information, digital, and analytics solutions.
  • Manages customer expectations for on-time delivery and ensures ongoing support meets customer requirements.
  • Work with the Senior Director, Human Resources, and the Leadership Team to achieve and sustain a Christ-centered, flourishing organizational culture that attracts, retains, motivates and develops a diverse staff of top-quality talent.
  • Ensure the Information and Digital Services Division recruits, interviews and selects the right staff who bring the head and heart together to achieve Christ-centered excellence through their technical and personal abilities to further the Information and Digital Services Division mission.
  • Oversee the implementation of human resources policies, procedures and practices including clarity around the work responsibilities for Information and Digital Services Division staff.
  • Establish a positive, healthy and safe work environment by all appropriate legislation and regulations.


Skills on Resume: 

  • Spiritual Leadership (Soft Skills)
  • IT Strategy Development (Hard Skills)
  • Digital Services Planning (Hard Skills)
  • Staff Management (Soft Skills)
  • Program Optimization (Hard Skills)
  • Performance Monitoring (Hard Skills)
  • Customer Requirement Analysis (Hard Skills)
  • HR and Talent Management (Soft Skills)

29. Director of Information Technology, GreenField Innovations, Madison, WI

Job Summary: 

  • Oversee all technology operations which includes, restaurant POS & back office systems, data administration & reporting, IT Security, telecommunications, and Support Center needs
  • Devise and establish IT policies and systems to support the implementation of strategies set by upper management
  • Build and maintain relationships with outside vendors
  • Respond to requests from restaurants or Support Center Team Members to research and solve technology issues
  • Manage 3rd party vendor “day-to-day” relationships and activities
  • Perform project management for a variety of technology initiatives including hardware and software new installations, implementations, and upgrades
  • Communicate “day to day” issues and activities to management and end users
  • Maintain data and develop reports within 3rd party business applications
  • Schedule and/or produce and distribute specific reports to end users
  • After-hours and weekend support is required from time to time
  • Facilitate new restaurant openings (NROs) POS and IT deployments
  • Manage performance of Information and Digital Services Division staff, ensuring clarity in objectives, results against those objectives, and behavior are factored into performance assessment.
  • Develop talent to meet ministry needs for future leadership, utilizing a combination of formal training, mentoring, and job responsibilities
  • Prepare long-term and annual business plan for the Information and Digital Services Division which achieves the annual and long-term goals of the ministry.
  • Manage Information and Digital Services Division financial performance to achieve annual financial budget or approved adjust
  • Work to deliver products on time and budget
  • Help to prioritize short- and long-term objectives


Skills on Resume: 

  • IT Operations (Hard Skills)
  • Policy Development (Hard Skills)
  • Vendor Management (Soft Skills)
  • Project Management (Hard Skills)
  • Data Reporting (Hard Skills)
  • Performance Management (Soft Skills)
  • Talent Development (Soft Skills)
  • Financial Management (Hard Skills)

30. Director of Information Technology, Pinnacle Data Networks, Boise, ID

Job Summary: 

  • Lead adherence to business needs about regulations including FDA, GDPR, HIPPA, CSV, and security.
  • Partner with businesses to develop an IT strategy for clinical operations, aligning strategic initiatives to drive business growth, productivity, and quality.
  • Represent business strategies and priorities to IT and the IT vision to the business.
  • Apply expertise in business processes and technology, bringing innovative ideas and solutions to business problems.
  • Partner with cross-functional work stream team members to drive out and fully document business case (including ROI), scope and road map.
  • Manage and maintain product/project road map and associated finances.
  • Coordinate with Business, Program/Project Manager and Delivery Lead to ensure resourcing and processes followed enable successful execution of delivery.
  • Manage programs and projects as a point of contact for the business stakeholders and R&D IT team.
  • Manage and co-ordinate the preparation, review and presentation of the status of strategic and project updates for stakeholders and executives.
  • Drive the delivery teams within the portfolio towards the preservation and enhancement of products and related projects.
  • Responsible to business leadership for all IT-related escalations across their business unit, working with program, product, and operations teams and CIO Service Delivery Teams.
  • Provide input for R&D IT organizational and program-level technology strategy
  • Support Business Analysts in the build and collection of detailed requirements.
  • Work with peers to establish processes and approaches to optimizing the way we work together and with stakeholders.
  • Support development (review and sign off) of SDLC artifacts


Skills on Resume: 

  • Regulatory Compliance (Hard Skills)
  • IT Strategy Development (Hard Skills)
  • Business Process Optimization (Hard Skills)
  • Project Management (Hard Skills)
  • Roadmap Management (Hard Skills)
  • Stakeholder Communication (Soft Skills)
  • Program Coordination (Hard Skills)
  • SDLC Support (Hard Skills)

31. Director of Information Technology, InsightBridge Technologies, Little Rock, AR

Job Summary: 

  • Set the mission, and vision and define the roadmap for end-user support.
  • Develops the necessary processes, technology, and capabilities to support the company
  • Be a trusted advisor to other technical leaders and business executives.
  • Understand their needs and develop new processes and solutions to meet those needs
  • Foster strong relationships with cross-functional partners, including the Security, Engineering, People and Workplace teams.
  • Develop collaboration tools strategy in conjunction with People and technical teams
  • Develops, implements and monitors SLAs and metrics, and holds the team accountable to high-quality standards and customer satisfaction.
  • Build and scale a high-performing team that creates a delightful experience for all employees and supports the future growth of the company
  • Build, scale and maintain the robust supply chain, vendor and inventory management (i.e peripherals, computer, network, A/V and software assets)
  • Oversee all IT Operations both in headquarters and in field offices while leading a team of IT Staff and Help Desk professionals
  • Build distributed IT function to support fleet operations across North America while keeping use satisfaction in mind.
  • Designs and implements IT strategies and infrastructure.
  • Partner with key stakeholders to analyze business requirements for hardware and software need
  • Evaluate, Set and monitor IT Operational KPIs and goals while identifying and eliminating security risks.
  • Prepares progress and budget reports for upper management.
  • Builds and maintains relationships with outside vendors
  • Contributes to team effort by accomplishing related results 


Skills on Resume: 

  • Strategy Setting (Hard Skills)
  • Process Development (Hard Skills)
  • Advisory (Soft Skills)
  • Collaboration (Soft Skills)
  • SLA Management (Hard Skills)
  • Team Building (Soft Skills)
  • IT Operations (Hard Skills)
  • Vendor Management (Soft Skills)

32. Director of Information Technology, SecureWave Solutions, Providence, RI

Job Summary: 

  • Ensuring managers are conducting daily standups and participating.
  • Daily verification of ticket or work item disposition updates.
  • Ensures all division processes are documented and accessible
  • Coordinate and direct IT teams across physical locations to achieve strategic goals.
  • Leads IT/Ops & Security policy councils.
  • Directs and prioritizes the workload of subordinate personnel.
  • Facilitation of DR/BC strategy, testing and reporting
  • Manage and track IT purchase orders for budget tracking and forecasting.
  • Ensures the stability, capacity, and performance of the infrastructure
  • Participates in or leads all hardware and software evaluations
  • Maintains licensing inventory.
  • Represents the IT function at a customer review meeting
  • Audit preparation and technology compliance
  • Performs salary administration conducts interviews and makes recommendations for new hires, consultants and/or replacement personnel.
  • Ensures the consistency and maintainability of applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions.
  • Analyzes complex business needs presented by the user community and/or clients and recommends technical solutions.


Skills on Resume: 

  • Daily Standups (Soft Skills)
  • Process Documentation (Hard Skills)
  • Team Coordination (Soft Skills)
  • IT Policy Leadership (Hard Skills)
  • Disaster Recovery (Hard Skills)
  • Budget Tracking (Hard Skills)
  • Infrastructure Management (Hard Skills)
  • Compliance Auditing (Hard Skills)

33. Director of Information Technology, AgileSphere Systems, Salt Lake City, UT

Job Summary: 

  • Direct and continually develop a high-level functioning IT Department that is integral to company operations and functions.
  • Develop and implement IT Department strategic and operational plans by incorporating innovative solutions.
  • Oversee heavily utilized ERP System that provides critical and necessary resources to employees.
  • Manage the backend of e-commerce solutions with a focus on end-user ease of use.
  • Ensure network security and integrity to protect company intellectual property and data.
  • Oversee Help Desk and technical support systems ensuring quick response times and strong customer support.
  • Manage and motivate IT employees, including software developers, security analysts, network support, and hardware support.
  • Maintain a positive and encouraging work environment.
  • Drive a culture of continuous improvement and proactive solutions.
  • Maintain, update, and implement a Disaster Recovery/Business Continuity Plan to support minimal system downtime.
  • Be responsible for smooth IT operation and high levels of system and program functionality.
  • Collaborate with company business leaders to define systems solutions and improvements.
  • Oversee employees who support multiple specialized software solutions.
  • Support IT requirements and solutions for multiple locations, as well as the remote and traveling workforce.
  • Provide leadership and significant contributions as a member of the company’s Leadership Team.
  • Develop and maintain key vendor relationships, and coordinate third-party activities.


Skills on Resume: 

  • IT Department Management (Soft Skills)
  • Strategic Planning (Hard Skills)
  • ERP System Management (Hard Skills)
  • E-commerce Management (Hard Skills)
  • Network Security (Hard Skills)
  • Help Desk Oversight (Soft Skills)
  • Employee Motivation (Soft Skills)
  • Vendor Relationship Management (Soft Skills)

34. Director of Information Technology, PrimeLogic Networks, Baton Rouge, LA

Job Summary: 

  • Proactively direct, plan and manage activities of teams engaged in the design, development, delivery and support of business solutions and information systems for assigned business areas.
  • Identify, develop and execute IT strategy to support business needs that provide flexibility for future company growth with the insight 
  • Coordinate the allocation of assets and systems to maintain cutting-edge business processes and capabilities.
  • Plan, coordinate and allocate resources across the IT organization to accomplish objectives and ensure alignment with overall business priorities.
  • Partner with business leaders to prioritize and direct system investments to meet business strategic and functional capability requirements.
  • Provide input to support the development of the annual budget (both expense and capital) for business solutions delivery services supporting areas of responsibility
  • Develop a best-in-class IT function with the expectation of managing the technology function as a business.
  • Promote efficient business processes and strategic planning to maximize the returns from technology solutions.
  • Ensure IT and corporate governance processes and procedures are developed and followed.
  • Ensure business solutions delivery and support activities conform 
  • Company and departmental policies and standards and support the IT architecture plan.
  • Understand business interdependencies and the impact of alternatives across the organization
  • Facilitate collaborative brainstorming and encourage consideration of innovative alternatives.
  • Manage the communication of business solutions delivery activities
  • Provide improvement recommendations to support goals, long-range plans, policies, and matters of significant importance
  • Demonstrate the need for change and persuade others by presenting sound business or financial arguments to convey the value of ideas and proposed solutions.
  • Communicate effectively with assigned staff, foster teamwork, and build effective teams committed to organizational goals.


Skills on Resume: 

  • Team Management (Soft Skills)
  • IT Strategy Development (Hard Skills)
  • Resource Allocation (Hard Skills)
  • Business Prioritization (Hard Skills)
  • Budget Planning (Hard Skills)
  • Governance (Hard Skills)
  • Business Solutions Delivery (Hard Skills)
  • Communication (Soft Skills)

35. Director of Information Technology, InnovateX Technologies, Charleston, SC

Job Summary: 

  • Manages the day-to-day operations of the information technology department.
  • Directs reviews of tools and technologies for improving performance and reducing costs.
  • Process for procuring, installing and maintaining all computer hardware and software
  • Products and supplies are necessary to keep computer systems operable.
  • Assure all requests for desktop IT support have been processed through the proper channels.
  • Organize and execute infrastructure and network initiatives for both existing and new office buildings.
  • Ensure network and system integrity through the coordination of testing, policies and process adherence.
  • Provides strategic and tactical direction and consultation on information security and compliance.
  • Develops and implements strategies to align information security with business objectives and goals, protecting the integrity, confidentiality and availability of data.
  • Evaluates communications service provider solutions (specifically phone and internet providers) to ensure requirements compliance, cost-effectiveness, and value proposition.
  • Coordinate IT projects, budget development, and long-term planning.
  • Keep abreast of the latest IT trends to keep the company as effective and up-to-date as possible.
  • Assist in negotiating and administering vendor, outsourcer and consultant contracts and service agreements.
  • Assist attorneys and staff with day-to-day IT questions and concerns


Skills on Resume: 

  • IT Operations Management (Hard Skills)
  • Cost Reduction (Hard Skills)
  • Hardware & Software Procurement (Hard Skills)
  • Desktop Support (Hard Skills)
  • Network Integrity (Hard Skills)
  • Information Security (Hard Skills)
  • Vendor Management (Soft Skills)
  • IT Project Coordination (Hard Skills)

36. Director of Information Technology, NorthPoint Systems, Fargo, ND

Job Summary: 

  • Align information technology and plan with the company’s strategic plan
  • Understanding and anticipating the needs of internal and external stakeholders and developing an effective IT strategy.
  • Develop an effective IT strategy to support online service delivery for LearnWell’s Virtual Counseling, Virtual Academics and Virtual Tutoring business lines.
  • Maintain a forward-looking stance on videoconference and telecommunication solutions
  • Ensure that the LearnWell team can collaborate internally as well as with customers, stakeholders, patients and students.
  • Be responsible for the management of LearnWell’s Salesforce.com system, supporting stakeholders’ business needs
  • Appropriately leveraging internal and external resources to deliver system improvements and day-to-day deliverables.
  • Work with the VP of Operations to ensure LearnWell’s data systems meet HIPAA and FERPA compliance requirements.
  • Manage and oversee desktop support and mobile technology support for LearnWell’s corporate staff and teachers
  • Leveraging third-party support teams as appropriate, including infrastructure and support for core business applications including MS Office, SharePoint, and Intact.
  • Establish, communicate, maintain, and uphold standards and procedures for implementing technical solutions.
  • Maintain oversight on all company technology hardware and software, and evaluate the business need for future purchases.
  • Maintain oversight for company hardware and software inventory.
  • Maintain software technology and business process awareness
  • Ensure appropriate technologies and business processes are applied to solutions
  • Identify opportunities for new technology and business process applications.


Skills on Resume: 

  • IT Strategy (Hard Skills)
  • Stakeholder Management (Soft Skills)
  • Salesforce (Hard Skills)
  • Compliance (Hard Skills)
  • IT Support (Hard Skills)
  • Vendor Management (Soft Skills)
  • Procurement (Hard Skills)
  • Process Improvement (Hard Skills)

37. Director of Information Technology, EdgeLink Solutions, Lexington, KY

Job Summary: 

  • Reviewing and developing the IT strategy for Flogas Ireland, considering business objectives and needs, assessing current systems and supporting business cases for improvements.
  • Ensuring the operational integrity of the existing IT systems, including all ERPs, telephony, productivity, market interfaces and other systems.
  • Working with all functional areas to analyze and implement business requirements for IT.
  • Reviewing and further developing IT policies and procedures to support the implementation of business strategies.
  • Delivering the overall Flogas business strategy as part of the Senior Leadership Team
  • Leading and developing the IT team of approximately 15 people.
  • Building long-term relationships with vendors.
  • Managing capital and operating budgets ensuring best value for spend.
  • Working with DCC plc, ensuring that appropriate IT security processes are in place and regularly reviewed.
  • Establish challenging performance standards, motivate team members and create enthusiasm
  • A feeling of investment and desire to excel.
  • Manage and monitor the performance appraisal/management of the business solutions group.
  • Establish, monitor and evaluate management and use delegation to leverage resources
  • Develop and execute succession plans and agreed-upon development plans.
  • Partner with Sales Operations and Software Engineering to incorporate user feedback into operational improvements for Telesales and customer-facing web assets


Skills on Resume: 

  • IT Strategy Development (Hard Skills)
  • System Integrity (Hard Skills)
  • Business Requirement Analysis (Hard Skills)
  • IT Policy Development (Hard Skills)
  • Team Leadership (Soft Skills)
  • Vendor Relationship Management (Soft Skills)
  • Budget Management (Hard Skills)
  • Performance Management (Soft Skills)

38. Director of Information Technology, NovaEdge Enterprises, Sioux Falls, SD

Job Summary: 

  • Aspects of management, strategy, and execution of the company’s technology infrastructure and operations within the Support Services Team.
  • Supervise activities of the Support Services Department (staff of nine) while managing multiple projects.
  • Oversee technical projects in an organized, detailed, and timely manner.
  • Direct and prioritize the workload of Department personnel.
  • Provide advice on the evaluation, selection, implementation, and maintenance of information systems.
  • Following the Technology Vision & Planning Process that will regularly evaluate existing technology, information systems, and staffing
  • Research new solutions and technologies and then recommend changes.
  • Manage relationships with vendors for Sales and Service, and support all information systems and technology.
  • Maintaining, delivering, and defining the IT services, strategies, and capabilities.
  • Develop and support the current network infrastructure, security, and all technical services.
  • Assist with upgrades, installs, maintenance and support for servers, security solutions, network hardware and equipment, and software.
  • Direct all IT production and operational activities to make certain business and client requirements are met.
  • Develop IT policies and practices for Telesales and customer-facing web assets
  • Steward PCI compliance assessments for Telesales and customer-facing web assets
  • Provide guidance and counsel to RV Home Software Engineering teams on best practices of web asset monitoring and operations
  • Manage Telesales internal and external user onboarding and offboarding processes


Skills on Resume: 

  • IT Infrastructure Management (Hard Skills)
  • Project Management (Hard Skills)
  • Team Supervision (Soft Skills)
  • Vendor Relationship Management (Soft Skills)
  • Network Security (Hard Skills)
  • IT Service Delivery (Hard Skills)
  • Compliance Management (Hard Skills)
  • Web Asset Management (Hard Skills)