DIRECTOR OF INFORMATION TECHNOLOGY SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Dec 24, 2024 – The Director of Information Technology has experience managing Microsoft Azure IaaS/SaaS environments and implementing security frameworks such as NIST or CIS to ensure robust IT infrastructure and compliance. Proficiency in ERP/SIS implementations, data system management, and REST API integrations drives seamless enterprise technology solutions. Expertise in project management tools and collaboration with product managers, UX designers, and engineers fosters efficient software development and business process improvement.

Essential Hard and Soft Skills for a Standout Director of Information Technology Resume
  • Network Security
  • Cloud Computing
  • IT Infrastructure Management
  • Data Analysis
  • IT Governance
  • Project Management
  • Systems Integration
  • Software Development
  • Database Management
  • Disaster Recovery Planning
  • Leadership
  • Communication
  • Problem-Solving
  • Strategic Thinking
  • Decision-Making
  • Team Collaboration
  • Time Management
  • Adaptability
  • Conflict Resolution
  • Critical Thinking

Summary of Director of Information Technology Knowledge and Qualifications on Resume

1. BS in Software Engineering with 12 years of Experience

  • Experience in deploying, and managing technological operations
  • Experience working in Financial Services
  • Experience in strategic technology planning, execution, and policy development
  • Excellent knowledge of technology environments, including stand-up of applications, telecommunications, networks, data, and cloud
  • Extensive knowledge of data processing, hardware platforms, enterprise software applications, and outsourced systems
  • Demonstrated ability to apply technology solutions to business problems
  • Technical experience with systems networking, databases, Web development, and user support
  • Experience in TSA management and exit planning is preferred but not mandatory
  • In-depth knowledge of applicable laws and regulations as they relate to technology issues
  • Experience in presenting IT strategies and policies to executive leadership and board of directors
  • Communicate effectively both orally and in writing

2. BS in Management Information Systems with 9 years of Experience

  • Experience working in IT operations, supervising technology teams, and overseeing large information technology projects with a preferred concentration in the healthcare space
  • Healthcare/Security Certifications such as HCISPP or CISSP
  • Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems
  • Strong interpersonal skills and ability to effectively communicate with teams across the entire organization
  • Excellent leadership and decision-making skills
  • Strong knowledge of project management principles
  • Hold AWS certifications as a Developer and/or Architect
  • Hold Salesforce certification as Developer 1 or 2 and/or an architect
  • Direct experience managing secure AWS environments
  • The ability to build and maintain software technology
  • Foster a team-oriented, collaborative, and positive work environment
  • Ability to develop appropriate sets of automated tests to ensure the correct functioning of technology over time and through subsequent changes

3. BS in Network Engineering with 8 years of Experience

  • Industry experience in a similar role, or experience in an IT Manager position.
  • Experience leading/managing IT teams (Development, Operations, Cyber, Vendors).
  • Track record of successful implementations (on budget and schedule).
  • Detail-oriented, able to drive teams.
  • Must demonstrate expertise in knowledge of Salesforce, code design, and architecture to help the team to succeed.
  • Must demonstrate expertise in utilizing AWS, both as Saas and IaaS.
  • Expertise managing a hybrid enterprise IT infrastructure built on Windows and Google and providing a creative solution to reduce risk around it.
  • Expertise in managing Google Workspace.
  • Networking and cybersecurity expertise
  • Ability to speak and write in English fluently, as well as produce high-quality technical documentation and analysis.
  • Knowledge of Agile methodologies and SDLS.

4. BS in Computer Science with 5 years of Experience

  • Experience in a related position within an International Hotel chain.
  • Strong knowledge of network and wireless technologies
  • Experience in Project Management, hospitality applications, PMS, HSIA, and POS
  • Microsoft, or HP Certifications, strong network-building and troubleshooting skills, including Microsoft Operating Systems and applications
  • Strong business, resources, and project planning experience
  • The ability to recommend new applications as requested by hotels to streamline business processes and improve workflow.
  • Able to negotiate and execute computer and data communications contracts to ensure compliance with requirements.
  • Able to establish product lifecycle management for hardware/software and 10-year capital planning for technology.
  • Expertise in preparing IT operating budgets, and IT capital budgets, and able to discuss and present a business case for all IT expenses.
  • Must be able to provide high levels of service and support to administrative users.

5. BS in Computer Engineering with 7 years of Experience

  • Direct experience managing Microsoft Azure IaaS/SaaS
  • Working experience in IT roles, with management experience
  • Demonstrated experience with managing a security framework such as NIST or CIS
  • Experience working with data systems
  • Experience coding with business process improvement
  • Experience building and maintaining data technology
  • Professional experience in higher education
  • Experience with ERP/SIS implementations, including planning, migration, and support
  • Experience working with REST APIs and integrating with enterprise technology via RESTful APIs and/or flat-file integrations
  • Experience with project management and collaboration tools such as Asana, Google Suite, and Slack
  • Experience implementing software-based monitoring and testing tools
  • Experience working with product managers, UX designers, and/or engineers

6. BS in Software Engineering with 14 years of Experience

  • Experience in a global business context with manufacturing, sales, engineering, marketing, and finance
  • Strong IT and Applications background with a focus on ERP/CRM implementations and support
  • Must have Netsuite CRM / ERP experience 
  • Strong Project Management skills.
  • Strong Analytical and troubleshooting skills.
  • Ability to drive and lead change
  • Broad knowledge of information technology processing systems, concepts, and methodologies.
  • General knowledge of IT infrastructure: LAN/WAN, Infrastructure Architecture, Firewalls, Security.
  • Knowledge of Windows and Linux clients and server technologies, including virtualization.
  • Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic.
  • Excellent verbal and written communication skills and ability to interact professionally with a diverse group of clients and staff.
  • Must have excellent verbal and written communication
  • Advanced computer skills, including proficiency with Google and Microsoft Office Suite
  • IT experience with a broad background in IT infrastructure

7. BS in Cybersecurity with 11 years of Experience

  • Progressively responsible experience in technology and technology management.
  • Proficient with the deployment of enterprise IT solutions globally such as Office365, Microsoft Advanced Threat Analytics, Extreme switches, Juniper firewalls, Digital Guardian, etc.
  • Capacity to multi-task and provide effective follow-up
  • Sense of urgency to drive results and deadlines in a dynamic and changing environment.
  • Experience with Agile methodologies, including user story creation, backlog prioritization, coordination with scrum teams and UAT
  • Experience working in a start-up or fast-paced environment
  • ERP, HRIS, and CRM System implementation experience
  • Advanced leadership skills including experience developing and communicating a vision that inspires and motivates staff and aligns with business goals
  • Ability to build strong partnerships with the business and demonstrate the business value of IT
  • Expertise with CapEx and OpEx planning and financial management
  • Excellent verbal and written communication skills
  • Deep understanding of current and emerging technologies for onsite
  • Demonstrated experience with strong leadership skills in a global, matrixed environment

8. BS in Information Technology with 12 years of Experience

  • Experience driving multiple complex technology/business initiatives across various domains and markets. 
  • Superior ability to work with business and technology stakeholders across all levels internally and externally.
  • Experience in Global technology implementations
  • Experience supporting cross-functional teams and multiple stakeholders to ensure efficient and timely delivery of -solutions.
  • Experience working with offshore engineering teams (India specifically)
  • Experience in working with digital projects using an agile project management framework
  • Must have PMP and Agile certification
  • Must have demonstrated experience in at least 3 of the following areas: Web Content Management, Digital Marketing (Web, Social, Local and Mobile), Marketing Cloud (Salesforce Marketing Cloud), Digital Asset Management, Product Information Management, Event Management, e-commerce and Marketing Insights/Analytics, SEO technologies.
  • Experience with Salesforce Marketing Cloud, Drupal, Magento, and other applications that support the consumer experience.
  • Leading a cross-functional IT team and projects
  • Ability to build relationships and trust with a variety of business partners quickly
  • Excellent verbal and written communication skills

9. BS in Computer Science with 10 years of Experience

  • Proven track record of developing and executing strategic plans and projects in a complex environment
  • Comprehensive knowledge and understanding of emerging trends in the use of education technologies, networks, distance education initiatives and diverse computer platforms in education
  • Strong financial acumen, including financial analysis, budgeting, and forecasting experience
  • Demonstrated experience developing and leading high-functioning teams, including the ability to engage and motivate department staff
  • Must be a sound critical thinker and communicate compellingly to gain the trust and respect of colleagues
  • Excellent analytical, organizational, and creative problem-solving skills
  • Ability to work well under pressure and to meet strict deadlines
  • Ability to deal with a high volume of client and vendor demands
  • Ability to interact with senior faculty and academic administrators in a manner that generates attention and respect, facilitates cooperation and achieves consensus
  • Ability to work independently as well as a collaborative team member in a multi-professional environment
  • Strong project management and communication skills.
  • Proven experience in planning, risk management, and problem resolution.
  • Super written and verbal skills, including the ability to communicate between technical and non-technical contributors and between the project team and senior leadership

10. BS in Software Engineering with 9 years of Experience

  • Exceptional IT leadership experience in managing multiple business constructs and products across an array of business unit market priorities.
  • A track record of success in managing a team focused on projects/programs/transformational initiatives, yielding consistent delivery and meeting business objectives.
  • Experience in developing/deploying and sustaining activities of Information Technology systems and solutions. 
  • Have experience within the HVACR industry
  • Demonstrated track record in leading a business-focused IT team in a manufacturing company.
  • Capable of delivering IT solutions with a proven record of ROI.
  • Capable of identifying risks and opportunities for and IT and systems enhancements.
  • Experience and expertise in both Software Development Life Cycle (SDLC) and Agile methodologies.
  • Demonstrated cross-functional team leadership.
  • Collaborative and team-oriented leadership style with experience influencing diverse components of a company.
  • Strong business / financial acumen, ability to make balanced decisions that meet customer needs, financial objectives, time to market, and quality.
  • Effective communication skills at all levels in the organization
  • A results-oriented, motivated individual who enjoys working in a hands-on, fast-paced and high-performance environment.

11. BS in Information Systems with 10 years of Experience

  • Professional services industry experience
  • Experience migrating on-premise architecture to the cloud
  • Proven success in aligning IT solutions with the enterprise’s strategy
  • Demonstrated history of developing, executing, and delivering IT solutions on time and on budget
  • Knowledge and leadership presence are  necessary to balance the needs of the company
  • Proficient in directing, guiding, and evaluating personnel
  • Strong leadership and project management skills
  • Familiarity with Electronic Medical Records software
  • Experience with HIPPA compliance in a Healthcare IT environment
  • Experience with Data Analytics Programs such as Tableau, Sisense, Dundas, or Looker
  • Coursework in information security, computer programming, or other related areas
  • Unquestioned character and integrity. 
  • A highly credible and ethical individual who can build trusting relationships across the organization at all levels.

12. BS in Data Science with 15 years of Experience

  • Progressively senior experience, including experience leading teams across all functions of technology
  • Substantive experience as a developer, engineer, and/or architect.
  • Relevant experience with mobile applications and e-commerce platforms, including omni-channel capabilities and functionality.
  • Relevant experience in building business intelligence and data analytics capabilities.
  • Relevant experience with a national retailer(s).
  • Relevant experience with publicly traded companies.
  • Superior communication skills, oral and written
  • Ability to convey technically complex information and concepts in easily understood terms.
  • Proven demonstration of leadership capabilities, including the development of next-generation IT talent.
  • Able to excel in a fast-paced work environment.
  • Superb organizational skills with the ability to prioritize and complete work promptly.
  • Exhibit professional behavior and ability to promote positive working relationships.
  • Possesses sound judgment and objectivity in decision-making
  • Possesses the ability to establish interpersonal relationships and work collaboratively with management and other personnel

13. BS in Software Engineering with 14 years of Experience

  • Progressive IT professional experience, including experience at a management level with comparable staff and budget responsibilities.
  • Management and/or leadership experience with Salesforce implementations, or with other enterprise CRMs.
  • Management, leadership, and/or technical experience with cloud infrastructure services such as AWS and Azure
  • Hands-on experience in Enterprise VPN and Amazon Virtual Private Cloud (VPC) with data center strongly
  • Strong Project Management skills with experience in developing new technology implementations for internal and external organizations
  • Strong documentation skills, ability to write a Statement of Work
  • Amazon/Microsoft/VMware centric – AWS and VCP certifications
  • Linux and Windows administration experience, Microsoft certifications
  • Knowledge of Windows Servers (2008, 2012, 2016)
  • Knowledge of Microsoft SQL Server
  • Thorough understanding of IT terminology and ability to translate into non-technical terms
  • Proficient in Microsoft Office (Excel, Word, Outlook)
  • Experience in application deployment and data migration on AWS, experience with EC2
  • Experience in migrating applications to Amazon Web Services, Microsoft Azure, or VMWare cloud environments

14. BS in Information Systems with 12 years of Experience

  • Have industry experience in a similar role
  • Experience leading/managing IT teams (Development, Operations, Cyber, Vendors).
  • Track record of successful implementations (on budget and on schedule).
  • Detail-oriented, able to drive teams.
  • Practical working experience vs. consulting.
  • Must demonstrate expertise in knowledge of Salesforce, code design, and architecture to help the team to succeed.
  • Must demonstrate expertise in utilizing AWS, both as Saas and IaaS.
  • Expertise managing a hybrid enterprise IT infrastructure built on Windows and Google and providing a creative solution to reduce risk around it.
  • Expertise in managing Google Workspace.
  • Have management experience, including leadership, facilitation, staff supervision, resource management, contracts, budget management, communications and the ability to develop and attain goals.
  • Experience managing technology across federated field offices.
  • Demonstrated ability to discuss technical information with non-technical audiences.
  • Proven experience leading support services and customer service-oriented teams.
  • Proven experience in IT infrastructure strategic planning, delivery, project management, and policy development.

15. BS in Information Technology with 11 years of Experience

  • Experience as an IT Project Director/Manager/Program Manager/ for medium to large and complex projects, managing work delivered through multiple third-party delivery teams, designing and building custom solutions, and integrating with package, SaaS or enterprise solutions
  • Experience in IT architecture principles and IT standards
  • Must have experience supporting a GxP organization (Medical device or biotech)
  • Experience in leading the support of a Microsoft Windows-based computing environment for both PCs (Windows 10) and Servers (MS Windows Server 2012).
  • Experience with Azure Active Directory and Virtual Private Networks
  • Must have Virtual Machine experience (VMWare).
  • Experience with Meraki Firewall and Access Points.
  • Expertise in data center management and data governance.
  • Networking and cybersecurity expertise
  • Ability to speak and write in English fluently, as well as produce high-quality technical documentation and analysis.
  • Knowledge of Agile methodologies and SDLS.
  • AWS certifications as Developer and/or Architect 
  • Having Salesforce certification as Developer 1 or 2 and/or any architect

16. BS in Computer Science with 10 years of Experience

  • Related experience, biotechnology or pharmaceutical industry experience.
  • Deep experience and working knowledge of IT systems, networks, operations, cloud-based systems, security, and development.
  • Ability to work with computational scientists to support systems for chemistry, biology, and data science applications.
  • Extensive experience working cross-functionally, building collaborative working relationships and interfacing effectively with all levels of the business.
  • Strong leadership, influencing, project management, negotiation and planning skills.
  • Ability to inspire trust, respect, credibility and confidence of peers and colleagues.
  • Excellent verbal, written and interpersonal communication skills including the ability to present complex subjects in a clear and concise manner.
  • Ability to adjust quickly to changing priorities and conditions and to cope effectively with complexity and change.
  • Fosters a positive and collaborative work environment.
  • Strong experience in managing and influencing multiple business stakeholders, senior management, executive level and vendors
  • Ability to keep abreast of the new technologies with a view of implementing them to increase productivity and efficiency of the organization.
  • Detailed understanding of the end-to-end software life cycle, operational and support procedures and processes
  • Display leadership in action self-directed and motivated

17. BS in Computer Science with 10 years of Experience

  • Have proven success in raising achievement.
  • Show a high level of ICT skills and experience in how new technologies can be used to raise achievement
  • Have recent experience of involvement in innovative curriculum development
  • Show a good understanding of creative whole-school strategies for improving literacy and numeracy and the importance of this in raising achievement
  • Have experience embedding innovative strategies for Assessment for Learning and Learning to Learn.
  • Be willing to use coaching as a model for ensuring ongoing professional development.
  • Have a proven ability to identify and implement strategies to raise standards of Teaching and Learning.
  • Must have management experience
  • Strong knowledge of and experience with Agile Software Development and Solution Architecture
  • Deep understanding and curiosity for supply chain and manufacturing technologies and digital transformation
  • Proven FMCG experience

18. BS in Information Technology with 8 years of Experience

  • Work experience in an international leadership role in Supply Chain and Manufacturing IT.
  • Hands-on experience with modern IT and Operational Technology (OT) platforms (e.g. manufacturing execution systems, cloud technologies)
  • Transforming manufacturing through Industry 4.0 initiatives
  • Proven experience in stakeholder management up to C-suite level
  • IT program and portfolio management experience
  • Strong customer focus with demonstrated push for value and continuous improvement
  • Capabilities to drive change based on strategic thinking, deep client engagement and understanding of the Coca-Cola business
  • Excellent communication and collaboration skills with proven results of influencing in a networked or matrix environment
  • Excellent stakeholder management skills, able to gain the respect of the team, business and technology leadership and system/ external stakeholders
  • Ability to understand business needs and execute a business strategy, setting expectations and managing demand
  • Demonstrated ability to understand technical approaches and drive technical discussions
  • Working knowledge of Agile tools (e.g. JIRA, VersionOne, Asana, Azure DevOps, GitHub, etc)
  • Good understanding of Agile, Scrum, Kanban
  • Active in Supply chain and Manufacturing Industry forums
  • CPG industry experience

19. BS in Data Science with 9 years of Experience

  • Leadership experience, possibly as a line manager, project manager, program manager, senior business consultant, or similar
  • Experience with business process management and improvement, specifically Lean 
  • Experience with IT, knowledge of ITIL and IT service management as well as software development and methodologies like SAFe and Agile
  • Experience designing and developing Software as a Service or Platform as a Service products
  • Knowledge of container technologies and strategies using containerization of runtime resources.
  • Knowledge and experience with multiple software development methodologies.
  • Must have strategic leadership experience
  • Experience in product development
  • Experience in the pharmaceutical, biotechnology, life sciences, and/or healthcare industries
  • Demonstrated ability to lead and influence teams that are not in a direct reporting relationship
  • Strong track record of successfully deploying technology innovation to enable business growth
  • Experience with a broad variety of open-source technologies and vendors
  • Experience with relevant platforms such as big data, analytics, artificial intelligence and machine learning, enterprise systems integration, hybrid and multi-cloud

20. BS in Software Engineering with 12 years of Experience

  • Knowledge of the healthcare industry and hospital operations
  • Experience in MEDITECH or other Health Information System 
  • Strong leadership and communication skills
  • Proven ability to manage cross-organizational IT projects in a healthcare setting involving new systems selection, integration, interoperability and deployment 
  • Hands-on when needed with outstanding technical problem-solving skills
  • Prior IT management experience in a cloud-first startup environment
  • Prior experience working with strategic partners including an MSP and MSSP
  • Prior experience managing an IT support group for a hybrid remote company
  • Excellent analytical, communication, strategic planning and execution skills
  • Capable of partnering with a diverse set of stakeholders to make progress in a rapidly growing environment
  • Expertise in security including best practices, frameworks, tools, and software
  • Excellent planning and organization, flexibility, and interpersonal skills.
  • Ability to obtain sponsorship and prioritize multiple projects within the domain.

21. BS in Business Information Systems with 15 years of Experience

  • Experience supporting the development, implementation and maintenance of large-scale integrated, online retail and e-commerce business systems.
  • Experience with global expansion of e-commerce and retail systems in markets
  • Advanced knowledge of computing technologies and operations that support business systems and the user community.
  • Knowledge of distributed systems management and client service technology.
  • Excellent presentation skills both oral and written with strong analytical and problem-solving skills.
  • Able to take initiative in a fast-paced work environment and able to interface with a variety of functions at all levels within the organization.
  • Strong people and management skills to interact with staff, colleagues, cross-functional teams, and third parties
  • Ability to translate Business needs to sometimes complex technical requirements into functional software using best practices
  • Led IT development teams in .NET/C# and/or other common platform buildouts
  • Led IT operations teams (system/network/applications administration, Helpdesk, systems cyber security, telecommunication, hardware/software procurement, and other IT services)
  • Strong MS SQL operability/applicability
  • Knowledge of functional areas of IT (Operations, Telcom, Security, and PMO)

22. BS in Computer Science with 11 years of Experience

  • Experience in database, network administration, or system administration experience
  • Possess the vision, technical expertise, and knowledge of the principles and practices of infrastructure engineering, operating an enterprise-caliber data center environment, high availability infrastructure technologies, and strong familiarity with implementing and managing security controls.
  • Strong knowledge of systems and networking software, hardware, and networking protocols
  • Experience leading and managing IT projects and rolling out IT infrastructures across various technologies.
  • A collaborative management style and a strong customer service orientation.
  • A client-focused individual with experience building up an IT Services function in a growing business environment.
  • Excellent working knowledge in vendor management of IT shared services for the following areas: systems administration, service desk operations, network services, data storage systems, security
  • Proven track record of developing and implementing IT strategy and plans
  • Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices
  • Ability to manage both technology and people
  • Self-starter, organized, efficient, and proactive
  • Great communication skills
  • Extremely passionate about IT service delivery and management
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