• Assist top Healthcare and IT Executives with system upgrades and/or new releases, new developments and the day-to-day IT DevOp areas of the clinical information system including system file structures and virtualization efforts.
• Ensure that the Information Technology Solutions Group finishes helpdesk tickets relating to clinical information systems for all office locations.
• Partner effectively with internal IT teams (Operations, Azure DevOps Infrastructure, Agile environment, Training, etc.) to deliver high availability, high performance and streamlined workflows to the clinical applications.
• Assess current software systems and identify areas in need of improvement including systems architecture and work to recommend solutions.
• Develop/administrate annual department budget to attain business goals with operational stability and oversee the Project Management team.
• Possess proven experience managing metrics, ensuring customer satisfaction, and reporting statistical performance levels while maintaining effective organization of efficient training, coaching, recognition, workflow patterns, performance standards, effective duties and responsibilities, and staffing levels.
• Inform various stakeholders about any problems with the current technical solutions being implemented and manage client and coworker relationships and ensure compliance with regulatory agency guidelines and standards
• Maintains outside relationships with vendors
• Create and maintain a reporting database and assist staff in report maintenance and training
• Directs the information strategy of the organization based on forecasting information from Senior Management
• Identifies user needs and work across all levels of the organization on all information technology needs
• Interfaces with industry on information management and information technology matters
• Leading the Technology Stack and selecting the right technologies to meet the Industry demands
• Working closely with various Technology Principal Vendors to partner and build the business in ASEAN countries
• Build the Technology team to drive the both Solutions and Services Business

Skills: System Upgrades, Helpdesk Management, Workflow Optimization, Software Assessment, Budget Administration, Vendor Management, Technology Strategy, and Team Building

• Manage everyday IT processes like security, disaster recovery, and other essential elements of the company network systems
• Manage the Company’s Electronic Medical Records team to ensure that the Physicians and other clinical staff are adequately supported
• Ensure strategic capacity planning for backup, security systems, and databases
• Perform operational risk assessment and implement mitigation solutions
• Identify and recommend new technology solutions and direct the implementation of new programs
• Evaluate vendor proposals to determine application, infrastructure, budget, and resource requirements for proposed projects
• Plan and develop project specifications, schedules and tasks for the IT department
• Evaluate employee performance and provide guidance and feedback
• Oversees the IT department's operational and capital expenses, including preparation of the annual budget and forecasting of expenditures
• Stay abreast of the latest developments in IT and remain technically competent at all levels of computing while striving for enhanced user productivity through implementation of new software as appropriate
• Manage a highly effective and high-performing team across the state.
• Develop an effective project management strategy, implement techniques, and mentor the team in the discipline.
• Develop and implement change management policies to reduce risk and minimize negative impact on the business.
• Provide hands-on escalated support and project delivery.

Skills: IT Process Management, EMR Team Oversight, Capacity Planning, Risk Mitigation, Technology Implementation, Vendor Evaluation, Budget Management, Team Leadership.

• Design and build a best-in-class enterprise support function within the company that will provide excellent technical support across the company.
• Create and support business strategies enabling growth and transformation.
• Lead department-wide improvement efforts in processes/procedures to increase efficiencies, while continuing to ensure the accuracy/timeliness of ongoing information required by stakeholders.
• Identify key data elements and develop proficiency in various technologies used company-wide including Yardi, Datex, Smartsheet, and Outreach and identify opportunities to leverage benefits for increased productivity.
• Manage change processes, implement and interface with other process/service owners/managers.
• Assess and analyze metrics to determine the effectiveness of processes.
• Own the IT budget and implement cost-saving business processes utilizing technology.
• Continually protect the data and integrity of CCP’s infrastructure to prevent technological breaches.
• Ensures that the data and information systems required for the College’s academic and administrative departments are reliable and secure and that they meet institutional needs (i.e. Course Management software, Human Resources, Financial Services, Facilities Management pedagogical systems…)
• Responsible for the procurement, installation, maintenance, and support of computer equipment and software
• Responsible for the coordination of technical support for all College IT hardware and software (installation, upgrades, storage, access control…)
• Develop strategic partnerships and alliances with functional leadership across the organization to ensure that technology solutions are effective and in alignment with functional and organizational needs.
• Collaborate with business stakeholders to ensure all infrastructure, policies, and processes are documented.
• Stay abreast of the latest technologies and how they can be applied to current and future business needs of the client.
• Ensure technical problems are resolved in a timely and cost-effective manner.

Skills: Enterprise Support Design, Business Strategy Alignment, Process Improvement, Technology Proficiency, Change Management, IT Budget Oversight, Data Security, Strategic Partnerships.

• Assist in setting the overall direction for information technology through strategic planning and evaluation by establishing an IT strategic roadmap in partnership with Senior Management that supports and advances corporate and operational business objectives.
• Exercise broad IT leadership, authority and accountability including resource planning and allocation, project management, software and data life cycle management, system integration, IT infrastructure, testing, interface facilitation and analysis.
• Assist in providing the technology vision for the company and lead the development, implementation and continuous improvement of the enterprise-wide applications and information systems infrastructure for the company.
• Develop a budget for IT business plans that ensures that the IT Department delivers consistent, repeatable and cost-effective IT infrastructure, data and voice communications infrastructure, applications support and project management.
• Be an engaged partner in the development of business processes and prepare justifications and cost/benefit analyses for IT spending initiatives to ensure maximum value to the company.
• Partner with management team to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization.
• Understands the business strategy and processes, capable of readily relating it to the IT roadmap.
• Communicate IT plans and status throughout all levels of the company to ensure and maintain ongoing alignment with business partners and build functional and personal credibility.
• Manage all aspects of IT Department staffing, including setting organizational structure, defining knowledge capability, employee development and annual salary planning to meet present and future needs of the business.
• Lead audits and internal control reviews to ensure the integrity of IT systems.
• Maintain and practice company IT policies and procedures and ensure that priorities are aligned with Company business goals.
• Coordinate and ensure completion of any future acquisition integration efforts.
• Complete annual reviews of employees including setting goals for the year.
• Participated in projects as requested by management.
• Maintains a safe and healthy work environment by implementing, maintaining and aligning company policies that adhere to local, state and federal environment, health and safety regulations.
• Complies with and is an advocate of the company's Environment Policy and Procedure.

Skills: IT Strategic Planning, Leadership and Accountability, Budget Management, Business Process Alignment, Technology Solution Implementation, IT Staff Development, System Integrity Audits, and Acquisition Integration.

• Provide strategic and tactical leadership, including planning and evaluation of the network, technology, and infrastructure to meet business objectives and strategic goals of the company.
• Deliver cost-effective and right-sized infrastructure solutions in support of business objectives and corporate strategic direction.
• Ensure disaster recovery plans are in place, adequately tested, and maintained for all key infrastructure components.
• Oversee the SAP enterprise system to manage and drive results in all end-to-end processes including order to cash, procure to pay, demand to make, and record to report.
• Leverage and expand functional systems including financial analytics tools, trade promotion management, production maintenance, time manage
• Knowledgeable in securing operating systems against compromise
• Develops, updates, tests and maintains system recovery plans
• Conducts round table discussions on capabilities and actively manages IT helpdesk process
• Defines enterprise Continuous Integration/Continuous Deployment processes and best practices
• Conducts market research and monitors customer preferences to determine the focus of sales efforts including aiding in the development of go-to-market plans for expansion and growth of revenue through channels, field sales and other partnerships.
• Ensure IT security and management, and continued focus on, and implementation of, industry best practices
• Manage data center environment, and ensure disaster recovery plans are current, in place, and tested
• Develop and manage IT budget and effective ROI strategy
• Responsible for all voice and data communication systems
• Responsible for analyzing college-wide and individual user computing needs and the appropriateness and supportability of hardware and software systems

Skills: IT Leadership, Infrastructure Planning, Disaster Recovery, SAP System Management, Cybersecurity, IT Budget Management, Communication Systems Oversight, User Needs Analysis.

• Create and execute cross-functional IT project work plans.
• Lead large company-wide IT projects and/or programs across various disciplines including application implementations and cross-functional projects, including change management.
• Build and grow the internal IT team as the company grows.
• Support the various reporting needs of the Finance Organization to have audit-ready systems and reports to support IPO readiness.
• Project manage all stages throughout assigned projects.
• Ensure all aspects of the project management lifecycle are well accounted for: scoping, requirement gathering, resource planning, scheduling, assignment,s accountability, tracking and delivery.
• Oversee the development of the detailed business requirements for projects and ensure they address the business unit’s objectives.
• Create and maintain project documentation, dependency, timeline, status reports, and change logs.
• Track, manage, and adjust plans to ensure successful delivery.
• Provide regular status reports to stakeholders, sponsors, the enterprise, and others involved in the project.
• Effectively coordinate with different business teams and vendors to ensure the success of each project.
• Meet the project requirements by delivering a quality solution on time and within budget.
• Responsible, in collaboration with the academic leadership, for establishing an IT innovation strategy, and supporting its implementation to allow JAC to remain a leader in the use of technology-enhanced student learning
• Responsible for the procurement, installation, maintenance, and support of all classroom audio-visual and information technology equipment and software
• Responsible for the College Policy on Digital Security, and ensuring that best practices in cyber-security are applied
• Responsible for the compliance and reporting to the government on the management of informational technology systems.

Skills: IT Project Management, Cross-Functional Leadership, Team Building, Audit-Ready Systems, Business Requirement Analysis, Documentation Management, Cybersecurity Oversight, Compliance Reporting.

• Effectively lead, manage, and direct the IT department through technology transitions to keep the system relevant and current, aligned with the needs of a remote and global workforce
• Lead, coach, and provide guidance to members of the IT team
• Build the IT strategy and architecture to continue to enable growth and scalability for the organization
• Review and implement integration strategies to align all of the technology and ensure technologies in use are relevant to the needs of the organization and the workforce
• Establish IT policies, standards, guidelines, and SLAs
• Implement security best practices as directed by the Security team
• Establish best practices for Information Technology using standards such as ITIL
• Research and propose new innovative technologies to support the ongoing delivery of systems, updates, and processes
• Build partnerships with internal leaders in the organization to understand needs and deliver on technology-related requirements
• Act as a hands-on resource to assist the IT team with complex issues and incidents
• Effectively communicate project status and key metrics to leadership
• Implement a structured methodology and approach to lead strategic change management activities
• Responsible for all change management activities, including impact assessment, communications, training, culture change and business readiness
• Drive alignment by undertaking the design, development, delivery, and management of communications to keep relevant stakeholders informed on change processes
• Define, track, and analyze Change and Communication metrics to ensure engagement and adoption are being measured
• Facilitate change management activities with cross-functional teams to understand and ensure successful adoption of the change initiatives i.e. ‘making change stick’

Skills: IT Leadership, Team Coaching, Strategy Development, Technology Integration, Policy Implementation, Security Best Practices, Change Management, Stakeholder Collaboration.

• Effectively and methodically transition from the Company’s legacy system to the Cargo Wise platform
• Develop, maintain, and enhance the company’s customer-facing portal
• Create an IT infrastructure comprised of internal and external resources to support the Company’s vision with associated performance metrics
• Develop an understanding of Customs regulations, shipping processes, and customer needs
• Lead Agile software development processes
• Implement and manage software development best practices
• Work with business leaders to develop and implement effective and innovative solutions
• Drive strategic planning for the future of systems and applications
• Identify, onboard, and manage any necessary vendor relationships
• Facilitate and participate in meetings with stakeholders, providing leadership
• Consult with business analysts to understand business requirements and ensure all applications are meeting Company needs while generating ideas for enhancements to support efficiency and growth
• Lead requirements gathering, application selection, and the implementation of new applications and post-implementation activities to maximize ROI and end-user satisfaction
• Develop a comprehensive testing strategy for new applications, application updates, and upgrades
• Identify impediments and bugs, and devise solutions to these problems
• Maintain code quality, proper and secure change management controls, and organization
• Ensure quality assurance testing is effectively managed, adjusting

Skills: System Transition, Customer Portal Development, IT Infrastructure Design, Agile Development Leadership, Software Best Practices, Vendor Management, Strategic Planning, Requirements Gathering.

• Establishing project portfolio and roadmap to execute and deliver the agreed-upon strategy.
• Collaborating with internal leaders to translate business requirements into technology projects
• Implementing, managing, and delivering those projects on time.
• Managing an external team of developers to build and launch a knowledge-sharing platform, and maintain and implement ongoing enhancements to GRACE (the student tracking system) and the website.
• Planning and directing business systems' strategic and long-range goals, including core CRM
• Conducting organizational reviews to identify strengths and gaps and to evaluate operational effectiveness.
• Advocating for process and systems changes that align IT best practices with business needs
• Providing internal IT advisory and advocate for process improvement and system design.
• Being able to translate complex requirements into a functional, information systems plan that meets CAC’s needs.
• Preparing annual operational budget for IT expenditures and overall budget preparation for the department
• Manages the secure operation, monitoring and maintenance of all hardware and software in the organization.
• Monitoring information technology hardware and application performance to ensure they are set up for high availability and performance, testing for validity of results, accuracy, reliability, and conformance to established standards.
• Providing and encouraging best practices related to technology.
• Willing to go above and beyond when technical issues arise.
• Actively listening, engaging and responding to business partners and leadership.
• Assists with proposal writing/technical responses for Cloud/Managed IT Services opportunities
• Assists with company training/certification roadmap, providing recommendations and technical input.

Skills: Project Management, Business Requirement Translation, Team Leadership, System Implementation, IT Strategy Development, Budget Management, Hardware and Software Monitoring, Process Improvement.

• Aid in and oversee the design and development of solutions that solve complex application, systems, security and network administration challenges.
• Develop the technical architecture and physical/logical design of cloud and hybrid environments, analyze existing network requirements and recommend solutions
• Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements
• Serve as a technical point of contact on customer pre-sales engagements
• Communicate effectively with the sales team along with other internal/external parties
• Help ensure all technical solutions are implemented as designed to the customer’s satisfaction and approval
• Work with Professional Services Managers, Sales, Project Managers, and customers to manage expectations and timelines to ensure satisfaction
• Establish continuous dialogue with onsite staffing personnel
• Utilizes these discussions to further penetrate customer accounts through an increased understanding of systems supported, and relationships (primes, end user POCs, etc.).
• Assist with defining expectations/approving plans for service improvement, problem remediation and resolution. 
• Review reports associated with the plans to ensure timelines, accuracy and control
• Serves as a liaison to site point of contact to ensure the performance of the company and its employees
• Works to build appropriate training and development plans for personnel to aid in retention and growth
• Aids in ensuring correct provisioning/de-provisioning/access levels for internal personnel as well as end users.
• Establishes relationships needed to effectively deliver contracted services and exceed customer satisfaction and quality
• Complies with infrastructure, security, data center hosting and other policies
• Works with project teams to deploy products into customer environments

Skills: Architecture Design, Cloud Management, Network Solutions, Stakeholder Management, Pre-Sales Support, Implementation Oversight, Project Management, Training Planning.

• Define and lead IT infrastructure strategy, architecture, and processes
• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
• Direct the effective delivery of networks, development, and disaster recovery systems and processes.
• Assess vendors and develop test strategies for new hardware and software
• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages
• Directs the Data Security initiatives and actions developed by the broader enterprise data security management strategy
• Design, develop, implement, and coordinate systems, policies and procedures
• Negotiate with technology vendors, and contractors to obtain the highest possible level of services for the organization.
• Troubleshoot and solve problems related to hardware, software, and network problems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
• Conducting regular system audits
• Continue to learn about new technologies and look for ways to implement them within the organization.
• Evaluate and provide technology for all departments so goals can be easily achieved while managing costs
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations, and appraising their performance

Skills: IT Strategy, Business Analysis, Network Management, Vendor Assessment, IT Project Management, Data Security, Policy Development, Staff Management

• Leads by example through patience, collaboration, flexibility, and an openness to find the best IT solution
• With the support of a team, manages the IT day-to-day operations, continually seeks to improve service and solutions, and regularly improves infrastructure costs
• Ability to gain the trust and credibility needed to be an agent of change and to drive change across a legacy organization
• Leads project management and advocacy efforts to ensure successful completion and user buy-in of key systems such as CRM and ERP
• Introduces new infrastructure and tools to enhance the company’s overall capabilities
• Leads the strategic direction and oversight of design, development, operations, and support of the IT systems
• Works with Security and Facilities in incident management
• Responsible for the overall effectiveness, safety and efficiency of data and cloud technology systems
• Works with HR on projects including recruiting, onboarding, performance reviews and training
• Experience building, mentoring, and developing teams
• Excellent written and verbal communication skills
• Manages the company’s recovery of information systems, including needs analysis, design, implementation, and necessary documentation
• Stays up to date on IT industry trends and continually seeks to bring the company’s infrastructure to meet the needs of the modern business
• Partners with department heads across the gallery to influence and drive business and technical decisions as well as help to prioritize projects
• Works closely with Operations, Facilities, Finance, Communications, Sales, and HR

Skills: IT Leadership, Service Improvement, Change Management, Project Management, Infrastructure Enhancement, IT Systems Oversight, Incident Management, Team Development

• Advance the BRM capability by developing preferred partner standards and tools
• Effectively engage and build relationships with others within IT, business stakeholders, and executives to facilitate strategic technology planning
• Create and evolve BRM artifacts – strategic relationship plans, idea documents, value plans, etc…
• Motivate, mentor, and coach teams that are dynamic, innovative, and delivery-driven
• Own the strategic relationship between the BRM function and partners to stimulate surface, and shape demand
• Hire, lead, and develop a team of skilled Business Relationship staff to effectively partner with business stakeholders
• Converge cross-functional teams to create holistic strategies that deliver organizational value and meaningful results
• Orchestrate IT activity to align with business vision and strategies cohesively, concertedly, and effectively through IT roadmaps
• Accept and apply constructive feedback and suggestions and professionally deal with the unexpected
• Introduce infrastructure and policy to meet public company security and audit requirements
• Manage capacity, performance, and security of internal network infrastructure and business applications including all devices, workstations, servers, and software
• Design and manage multi-site data center operations to ensure the availability of network resources for Velo3D’s services including backups, disaster recovery plans and testing
• Manage third-party service partners and cloud hosting partners
• Ensure the office IT experience is seamless, intuitive and user-friendly

Skills: BRM Development, Relationship Building, Strategic Planning, Team Leadership, Demand Management, Cross-functional Collaboration, IT Roadmaps, Network Security

• Responsible for the group-wide IT infrastructure, software and technological as well as digital advancements
• Management of the group-wide ERP system Microsoft Dynamics Navision
• Broad experience in e-commerce enables the company to scale the B2B and B2C business and implement the group-wide e-commerce strategy and structure
• Lead digital transformation throughout the organization by finding innovative and cost-effective solutions.
• Lead and grow the internal IT team
• Formulate IT plan for hardware and software applications, including data security, backups and disaster recovery planning.
• Manage all IT activities & contracts, both in-house and outsourced.
• Ensure software applications are kept up to date (licensing) and secured.
• Act as a project implementation manager for ERP or similar tools such as SalesForce (Webshop, marketing automation & CRM).
• Computerized Systems Validation planning, documentation, testing and execution.
• Managing Websites / Webshop and related digital solutions
• Support Day-to-day users with questions relating to hardware and software solutions.
• Build & manage the team to achieve the set targets.
• Manage all Corporate IT systems (G SUITE, A/V, ITSM, Security and more)
• Take the lead on projects and drive them through implementation.

Skills: IT Infrastructure Management, ERP Management, E-commerce Strategy, Digital Transformation, IT Team Leadership, IT Planning, Project Management, System Support

• Possess a high level of strategic initiative as well as hands-on tactical efforts to build and support a robust IT environment and complex business demand.
• Drive continuous improvement for end-user experience, colleague satisfaction, and cost management.
• Develop and maintain strong working relationships and partnerships with key stakeholders, business partners and vendors.
• Ensure key SLA and management objectives are achieved
• Manage, and develop direct reports through performance management, ongoing mentoring and career development.
• Act as a project manager for the company’s business initiatives and architect for all internal and external Corporate IT initiatives.
• Lead the architecture and implementation of information management and compliance best practices.
• Assist with the management of the Company’s internal data centers and use of cloud resources, e.g. Amazon AWS, VMware, etc.
• Overall technical responsibility for the effective use and proper maintenance of software, hardware and networking environment including systems administration.
• Effective communication and Information Reporting to senior management.
• Development and prioritization of application and infrastructure requirements and the integration of these needs into a cohesive, well-maintained operational plan.
• Development and coordination with user departments for any systems requirements by providing leadership, direction,n and resolution for management.
• Manage staffing and day-to-day operations, including the regular counseling, mentoring and evaluation of IS staff.

Skills: Strategic IT Management, End-User Experience, Stakeholder Relationship Management, SLA Management, Team Development, Project Management, Data Center Management, IT Communication

• Create, implement and enforce policies and procedures regarding IT
• Determine the direction of the company about upcoming technologies
• Assist guests and groups with technical issues
• Establishes and enforces IT policies and procedures to ensure effective and consistent information processing operations and to safeguard information resources
• Set and maintain da departmental budget, to contribute to the cost-effective operation of the company
• Hire, train, and oversee qualified IT staff to effectively carry out department functions and provide for the continuity of managerial and specialized skills
• Direct project management of all new and existing technology systems and programs
• Maintains knowledge of development in the area of systems, networks, databases and hardware
• Research new developments in technology for the resort
• Evaluate and test hardware, software, network and data communications
• Ensure programs and systems throughout the entire resort (i.e. POS, Reservations/Front Office Software, Food & Beverage system, Accounting) are operating without interruption and troubleshoot to minimize disruption to operations
• Maintain accurate records of system files, software and hardware problems and service requirements
• Establish and administer backup procedures for all systems to ensure protection from loss of data
• Oversee resort communications technology (e-mail, Birdwire and internet access) and ensure they comply with hotel policy and are available to hotel management
• Act as liaison for the resort with vendors and suppliers to ensure that the terms of maintenance agreements are followed by all concerned

Skills: IT Policy Development, Technology Direction, Technical Support, IT Procedures, Budget Management, Staff Management, Project Management, System Maintenance

• Providing strategic and technical direction through leadership of the information technology teams
• Guiding and supporting the transformation to a product-focused IT organization
• Providing direction to the Information Security Manager to ensure the ongoing implementation of constituent security, data protection and identity management by industry best practices
• Identifying, structuring and implementing enhancements in IT infrastructure for all segments of the IT state, including hardware, networks, software
• Facilitating collaboration between IT and stakeholders to ensure the information systems are fully aligned with and truly enable the organization's goals
• Leading IT strategic and operational planning to achieve the organization's transformational goals by fostering innovation and collaboration within the IT team
• Coordinating the evaluation, development, and deployment of future IT systems and the integration with legacy systems
• Ensuring cost-effective investments in IT systems through internal and sourced development
• Identifying, consolidating and integrating new technologies
• Ensuring systems delivery and performance meet requirements of cost, schedule, budget, scalability, and agility
• Developing and implementing appropriate IT governance processes to ensure effective use of resources, integrity in data and processes
• Creating and maintaining the annual operating and capital budgets for IT operations consistent with organization strategies, IT modernization roadmaps, and established financial guidelines
• Building a high-performing team, fostering open communication, transparency, the highest level of integrity, trust & collaboration within & across the departments
• Managing vendor performance and contracts ensuring maximum benefit in the relationship
• Coordinating and leading security threat or incident response, including risk analysis, response actions for IT and other functions, post-incident follow-ups and root-cause remediation
• Driving continuous improvement in the software development teams

Skills: IT Leadership, Security Management, IT Infrastructure, Stakeholder Collaboration, Strategic Planning, IT System Integration, Cost Management, Vendor Management

• Manages IT personnel through the performance planning, development, and evaluation processes
• Ensures practices are in place to foster a high level of staff morale and retention
• Determines long-term enterprise-wide vision and information needs and develops overall strategy for systems development, cloud-based data storage, hardware needs, security and compliance
• Tracks a broad range of emerging technologies to determine their maturity and applicability to the Foundation's mission, and identifies the need for upgrades, configurations, or new systems
• Ensures staff fulfill their responsibilities by company policies, SOPs, and specific regulatory requirements
• Selects and engages vendors, as appropriate, to provide IT services and products to meet operational and project needs
• Develops, manages, and maintains the IT budget
• Prepares business cases, cost justifications and cost/benefit analyses related to technology investments
• Establish expectations for the security control selection and ongoing monitoring processes to provide a more consistent identification of security controls throughout the organization
• Participate in the selection and approval of organizational-level common security controls
• Ensures that IT complies with applicable laws and regulations and that the enterprise's IT environment is secure based on industry best practices and standard frameworks (such as NIST-published security guidance as appropriate for the organization)
• Providing the vision and thought leadership related to overall IT strategy in partnership with company leaders
• Providing annual risk reviews, business impact analysis and risk status updates to leadership
• Complying with all company personnel policies and practices as well as all federal, state, and local standards/requirements

Skills: IT Leadership, Staff Management, Strategic IT Planning, Emerging Technologies, Vendor Management, IT Budget Management, Security Compliance, Risk Management

• Own planning and implementation of new and upgraded IT systems and solutions within the company.
• Lead a team of enterprise applications, database, network, and systems administrators as well as IT infrastructure technologists to implement and maintain the company’s IT assets.
• Enterprise applications implementation and support includes the Salesforce Clouds for Sales, Marketing, and Service including the company’s authentication systems Okta, office productivity, developer productivity tools such as Slack and JIRA and more.
• Responsible for defining the company’s IT architecture and strategy working with other senior leaders to ensure business alignment.
• Keep abreast of trends in information technology, emerging technologies and solutions as well as IT practices.
• Recommend adoption of solutions based on business needs and value.
• Annually develop a Corporate IT Capital Budget, Operations Budget, and Project Roadmap.
• Partner closely with the CISO and the Information Security organization to ensure the company’s security posture and policies are maintained across the IT systems and services.
• Partner closely with the Engineering organization to ensure the needs of the company’s data center and customer-facing production systems managed by Engineering are well supported.
• Partner closely with the Sales, Support and Marketing organizations to ensure the Salesforce Cloud infrastructure needs are well understood and well supported.
• Manage complex third-party vendor relationships and the procurement, finances and logistics required for the IT organization.
• Lead the team responsible for the operation, configuration, and customization of the Salesforce.com platform.
• Collaborate cross-functionally to deliver projects and outputs in an agile environment.
• Skilled in Agile and Scrum methodologies of project management
• Experience working with product development organizations in integrating IT systems with the product stack.
• Analyze business requirements across the enterprise to determine technology needs and roadmap
• Manage multiple complex vendor relationships

Skills: IT System Implementation, Team Leadership, Salesforce Management, IT Architecture, Emerging Technologies, Budget Management, Security Partnership, Vendor Management

• Establish and manage the implementation and operation of enterprise technology-related programs that meet company goals and objectives.
• Coordinates the processes necessary to manage the company’s current activities and its projected growth.
• Develops and implements business continuity and disaster recovery protocols to minimize disruption to business operations in the event of emergencies or data loss
• Establishes efficiency standards, providing recommendations for improvement of IT infrastructure
• Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs
• Ensures the Data Network and Telecom performance and maintenance comply with the practice requirements, system efficiency, integrity, and security.
• Functions as the Information Security Officer, overseeing the security of electronic communication and storage systems, networks, and enterprise information
• Organizes and manages technical project plans by the strategic plans of the Chief
• Executive Officer and other senior leaders of the organization
• Communicates effectively to provide optimal support to all departments and to promote a professional climate throughout the organization
• Facilitates IT security audits and investigations
• Develops and maintains relationships with external IT vendors and service providers
• Establish and maintain IT Operations ITIL processes including but not limited to change management
• Leads and manages QA/UAT testing functions
• Analyzes workflows and provides recommendations to streamline processes, data collection, and improve automation
• Prepares financial budgets and presents proposals for capital projects to senior leadership
• Implement zero trust network and system architecture

Skills: Program Management, Business Continuity, IT Infrastructure Optimization, Network & Telecom Management, Information Security, Project Planning, Vendor Management, ITIL Processes

• Proficient knowledge of current Microsoft Windows Server environments, Windows 7, Windows 10, Microsoft Office, Active Directory
• Experience with OnBase 
• Excellent communication and influencing skills
• Strong project management skills
• Experience scaling technology at a research and development organization
• Ability to perform in a fun, agile and fast-paced business environment
• Good hearing for safety and accurate communication (with or without accommodation)
• Must be able to read, write and speak in English
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• CompTIA Network and certification
• Have NCR Aloha Experience 
• Have management experience in an IT environment
• Microsoft 365 Certified in Security, Compliance, and Identity Fundamentals

Qualifications: BS in Network Engineering with 9 years of Experience 

• Have management/supervisory experience
• Strong organizational skills
• Excellent problem-solving abilities and resource planning
• Demonstrated leadership skills
• Good working knowledge of computer software functionality including Microsoft Office Suite, Windows OS, SQL, and Crystal Reports.
• Good working knowledge of systems analysis, data integration and technical writing skills.
• Must be a self-starter with the ability to work independently
• Ability to exercise independent judgment
• Ability to communicate verbally and in writing
• Ability to manage stress, to maintain confidentiality of sensitive information
• Maturity, good judgment, professional manner, and professional appearance
• Affection for animals, concern for welfare and a willingness to accommodate animals in the workplace.
• Be comfortable and skilled working with a culturally diverse staff and community.
• Must be considerate and respectful of all employees, volunteers, and customers.

Qualifications: BS in Software Engineering with 8 years of Experience 

• Certifications from Microsoft, Cisco, ITIL, PMP
• Progressively increasing responsibilities in the IT industry with specific experience in the retail industry
• Experience working within a shared services environment
• Experience in Business software such as Microsoft AX 365, POS CGID
• Collaboration: Microsoft Office 365, Zoom, Webex,
• Private Cloud: IaaS, PaaS / Public Cloud providers: Azur, AWS, Google Cloud
• CyberDefense: detection (Siem, Cyber SOC), prevention (firewalls, proxy, MFA, hardening, operational best practices), audit (PCI, penetration testing, vulnerabilities scanning), remediation
• Active Directory Architecture, Windows Server 2003, 2008, 2012
• Microsoft Windows 7 and higher, Apple iOS (iPhone/iPad)
• Citrix Portfolio incl. Netscaler, Receiver, XenApp 5, 6, 6.5 including migration from one version to another.
• Demonstrate intellectual curiosity and a continuous improvement mindset for the team and organization.
• Strong people management skills.
• Think ahead and plan according to future business necessities.

Qualifications: BS in Computer Engineering with 15 years of Experience 

• Proactively analyze issues to determine the root cause and develop appropriate strategies to address the root cause.
• Strong critical thinking and decision-making skills.
• A firm grasp of IT infrastructure and operations best practices.
• Excellent verbal and writing skills.
• Relationship management skills to manage, motivate, and lead staff effectively and influence others.
• Excellent project management skills with experience managing large-scale projects including enterprise systems, and system integration.
• TCP/IP networking with Cisco/Meraki technologies (WAN, LAN, Wireless LAN, Voice, Videoconference)
• Proven leadership skills in a Hotel environment.
• Highest level of integrity and transparency.
• Strong interpersonal and relationship-building skills and a team player with high energy levels to work with cross-functional teams, negotiate for resources and influence stakeholders.
• Strong written and verbal communication skills to prepare and deliver reports, projects, effective presentations and facilitate meetings.
• Strong problem-solving, decision-making, conflict-resolution and strategic-thinking skills.

Qualifications: BS in Technology Management with 11 years of Experience 

• Experience in the development and support of multiple Information Technology functions.
• Having digital transformation experience working within a cloud environment.
• Experience at a Director level, in a multi-layered, complex technical environment.
• Previous experience managing technical teams supporting a Health Care Organization is extremely important.
• Demonstrated experience providing leadership, team building, and resource planning.
• Proven experience providing project status and updates to the Executive Leadership to communicate both progress and challenges impeding progress and success.
• Strong project management skills and demonstrated experience and success managing multiple projects and technical teams.
• Vendor software evaluation, selection, negotiations, and relationship building.
• Exceptional work ethic and motivation to meet strict deadlines
• Excellent written and verbal communicator
• Outstanding organizational skills, with keen attention to detail and diligent task follow-through
• Ability to multitask and prioritize in a fast-paced, dynamic environment
• Highly collaborative, responsive team player

Qualifications: BS in Data Analytics with 16 years of Experience 

• Strong Knowledge of the healthcare - IT industry
• Experience in analysis, implementation, and evaluation of IT and EMR systems and specifications
• Experience in controlling information technology budget
• Excellent organizational and leadership skills
• Outstanding communication abilities
• Current and in-depth knowledge of: Database, association management systems, and/or CRM, Learning management systems
• In-depth competency in Word, Outlook, Excel and PowerPoint
• Previous working experience in a LAN/WAN environment as Manager IT/ Systems Administrator/ Business Application Analyst Working knowledge of Hospitality PMS including System setup, LAN setup,
• Project management, System configuration, Installation and Training.
• Possess working knowledge of Hotel management business applications, Microsoft Desktop and Network Operating Systems, Antivirus and E-Mail/Internet systems.
• Familiarity with other Office packages is preferable.

Qualifications: BS in Computer Engineering with 10 years of Experience 

• Proficient in the latest technology for IT systems and management.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail plus analytical and management skills.
• Excellent interpersonal skills with the ability to listen and communicate, fluently, and diplomatically in a business setting, oral and written.
• Work independently and proactively with minimal direction and/or supervision.
• Ability to plan, organize and prioritize projects and to accurately complete work activities within allotted deadlines while managing interruptions.
• Ability to build rapport and relationships within the department and with department managers.
• Must be able to maintain verbal and written communication with co-workers, leadership team, supervisors, vendors and all business associates within or outside the company.
• Problem solving-the individual identifies and resolves problems promptly and gathers and analyzes information skillfully.
• Knowledgeable with circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Experience in computer operations and/or help desk management
• Experience as a Manager leading a team

Qualifications: BS in Technology Management with 8 years of Experience 

• Ability to develop appropriate sets of automated tests to ensure the correct functioning of technology over time and through subsequent changes
• Foster a team-oriented, collaborative, and positive work environment
• Interpret, apply, and explain rules, regulations, policies, and procedures
• Operate a computer and related office equipment
• Ability to meet schedules and timelines
• Communicate effectively both orally and in writing
• Ability to manage projects end-to-end independently
• Assure compliance with applicable District policies, procedures, and governmental regulations
• Have direct experience managing Microsoft Azure IaaS/SaaS
• Demonstrated experience with managing a security framework such as NIST or CIS
• Experience working with data systems
• Experience coding with business process improvement
• Experience building and maintaining data technology

Qualifications: BS in Computer Science with 6 years of Experience 

• Professional experience in higher education
• Experience with ERP/SIS implementations, including planning, migration, and support
• Experience working with REST APIs and integrating with enterprise technology via RESTful APIs and/or flat-file integrations
• Experience with project management and collaboration tools such as Asana, Google Suite, and Slack
• Experience implementing software-based monitoring and testing tools
• Experience working with product managers, UX designers, and/or engineers
• Experience working in a startup-like environment
• Direct experience managing secure AWS environments
• Ability to learn from experiences
• Can establish and maintain cooperative and effective working relationships with others
• Ability to oversee, review, and critique the work of others
• Ability to build and maintain software technology
• Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, staff and faculty

Qualifications: BS in Data Science with 7 years of Experience 

• Comprehensive understanding and knowledge of IT hardware/software, networks, applications, and platforms to support the requirements of a small to medium-sized business.
• Ability to effectively work with the leadership team, various departments, and personalities.
• Effectively manage conflict.
• Strong organizational and planning skills.
• Excellent Problem-solving and team-building skills.
• Strong leadership skills, with the ability to coach and mentor others.
• Ability to handle confidential and sensitive information.
• Ability to manage and follow Kilwins established documentation system.
• Must have exceptional written and verbal communication skills in the English language.
• Proven ability to manage multiple projects simultaneously in a spontaneous, fast-paced, growth-oriented environment.
• Thorough knowledge of computer monitoring systems, vendor-supplied packaged programs, macros, utilities, and other highly technical programs
• Hands-on expertise with information technology including implementation, security, system backup procedures, remote access
• Experience with LAN and WAN technologies, including multiple network operating systems and protocols 
• Experience in a manager role with a growing, high-technology company

Qualifications: BS in Information Systems Management with 10 years of Experience 

• Experience in an IT leadership role at high-growth companies
• Experience with security certification processes such as SOC2, HIPAA, and PCI-DSS
• Strong working knowledge of cloud technologies, governance and security, server administration and network operations centers. 
• Experience with complex technical ecosystems.
• Direct experience with IT planning and budget management.
• Hands-on people management experience to support a high-performing work environment
• Current IT technology certifications showing expert knowledge in various technical programs
• A demonstrated discipline around end-user education and compliance testing.
• Demonstrated experience implementing and strategizing cyber security from scratch
• Extensive experience working as part of a Linux environment
• Experience working in a fast-paced and ever-changing environment
• Detail Orientated and experienced troubleshooting
• Ability and willingness to operate in both a ‘hands-on’ and strategic capacity

Qualifications: BS in Data Science with 15 years of Experience 

• Ability to negotiate important, complex, non-routine issues and/or contracts
• Experience in Cisco network infrastructure setup and maintenance
• Experience with Meraki systems and strong web literacy skills
• Must have workflow automation experience
• Excellent English skills verbal and written
• Experience with Ticket systems and collaboration platforms
• Ability to multitasking must be able to balance multiple projects at once and adhere to deadlines (strong time management skills are key)
• Need to be able to make conscious, responsible decisions on a whim when things don’t go according to plan
• Must be a thorough, self-aware worker who can recognize errors when made, and to take the necessary steps to correct them
• Be a practical, creative, quick-thinker who is constantly on their feet and aware that others are counting
• Be a highly resourceful thinker who is quick on their feet and a fast learner
• Provide direct guest support and quality support to function rooms and conference services.

Qualifications: BS in Information Technology with 10 years of Experience 

• Maintain a harmonious and professional relationship with all departments and the Home Office.
• Must have strong interpersonal skills and be able to relate to all levels of management.
• Must be able to assist hotel guests with technical requirements and issues.
• Knowledge of specific hospitality industry applications and interfaces (i.e. Opera, Delphi, Back Office, Spa, HR systems, etc) is desirable.
• Administer O365, connection to global VPN and other communication tools
• Good knowledge and support for Desktop OS and applications.
• Demonstrated success in building scalable processes within a high-growth environment
• Strong technical skills with knowledge of a wide variety of tools and technologies such as end computing systems, identity management, SAAS applications, meeting room technology, etc.
• Preferred experience in a biotech setting establishing business systems requirements, roadmaps, implementation, and operations, including lab data, networking and device management, e.g., LIMS, ELN systems, informatics systems
• Experience and strong understanding of cloud computing, networking and information security. 
• Ability to assess needs relating to hardware, software, SAAS and Helpdesk.
• Excellent communication, interpersonal, and organizational skills to manage the deployment and maintenance of IT projects across the organization
• Have a working knowledge of OKTA, JAMF, VMWare Workspace One, SOPHOS Endpoint Management, LIMS, ELNs, AWS

Qualifications: BS in Software Engineering with 8 years of Experience 

• Sourcing talent both internally and externally to implement enterprise-class IT solutions.
• Experience in leading technical teams or projects using formalized SDLC methods. 
• Delivery of modern web applications, especially with .Net Framework and Azure.  Customization of commercial software packages. 
• Modern approaches to Service-Oriented, Event-Based architectures and integration patterns.
• Familiarity with DevOps, CI/CD, test automation, and cloud deployment.
• Full set of testing methods to validate delivery of high-quality solutions
• Knowledge of the insurance and/or financial services industry.
• Be a problem solver, obsessed with finding the best solutions for today’s business challenges while minimizing complexity.
• Ability to be up to date on the latest trends and fascinated with the power of technology when applied in the right ways.
• Ability to correlate things more broadly, yet still focus and deliver incrementally.
• A team player, who prefers to work and grow teams as opposed to pursuing individual glory.
• A good communicator, able to articulate complex technical or business issues in plain language.
• A lifetime learner, constantly challenging yourself and your team to learn new things.

Qualifications: BS in Management Information Systems with 9 years of Experience 

• Previous IT management experience
• Microsoft Dynamics AX 2012 / Dynamics 365 Finance and Operations experience
• Solid problem-solving skills drawn from experiences and academic studies.
• Ability to thoroughly document solutions upon completion of all tasks.
• Effectively communicate relevant TI-related information to superiors.
• Diverse in experience and methods in all technological situations.
• Ability to communicate all requirements to both technical and non-technical users.
• Ability to present and document to customers and peers.
• High sense of urgency to resolve issues quickly and efficiently
• Experience with ERPs (SAP, NetSuite, MS), CRM (Salesforce) and Cloud Platforms (AWS, Azure)
• Excellent communication and client relation skills.
• Understanding the overall business functions and the impact of technical decisions on business results
• Fluent in English. German language would be an advantage

Qualifications: BS in Computer Science with 7 years of Experience 

• Strong understanding and working knowledge of GDPR, HIPPA, (FDA)
• Strong understanding and working knowledge of ITIL
• A strong combination of program management, business analysis, and business relationship/stakeholder management skills.
• Strong technology orientation with a passion for applied technology and knowledge of current technology development/trends in area of expertise.
• Strong knowledge of Software Development Life Cycle (SDLC)
• Experience providing IT solutions in a regulated environment
• Able to build healthy, solution-oriented relationships with business leaders, IT leaders and other functional departments
• Innovative, conceptual thinker who can take complex issues and opportunities and identify the technology enablers and projects to create real-world solutions
• Resilient and tenacious, won’t let issues, complexities, and challenges deter them from the needed outcomes
• Outcome-oriented, using processes and projects to drive predictable results from
• Experience in leading significant programs across a global matrix environment
• Ability to recommend, create, and manage an appropriate IT budget.
• Sound understanding of computer systems, security, network and systems administration, databases, and telecommunications systems.
• Experience in the analysis, implementation, and evaluation of IT systems and their specifications.

Qualifications: BS in Information Technology with 10 years of Experience 

• Must be detail-oriented and able to effectively manage competing projects and priorities
• Motivated, passionate technology manager with a focus on process improvement, technical support, and analytical thinking
• Experience directly managing an IT team in a fast-paced global environment. 
• Experience with a publicly listed NA company would be an asset in particular operating in a controls framework (GMP, ICFR/SoX)
• Experience overseeing IT teams and projects
• Experience supporting Point of Sale solutions (hardware and software).
• Multi-location restaurant IT, or small box retail 1st and 2nd level support.
• Small to mid-size project management experience for multi-location IT implementations.
• Familiarity with NCR Aloha POS software.
• Strong communicator and negotiator
• Problem solver, motivated act to enable business outcomes
• Experience in working with professional or legal service organizations.
• Ability to communicate, both written and verbally, with technically-minded colleagues and non-technical colleagues
• Demonstrated experience establishing and directing information technology policy and practice across multiple locations and facilities, including home-based staff and employees working on customer sites.

Qualifications: BS in Software Engineering with 13 years of Experience 

• IT experience in Complex IT Systems within Distribution Systems including responsibility and ownership for IT delivery and project teams.
• Experience required in the selection and successful management of ongoing relationships with multiple service providers (technology and services including non-US based off-shore service providers).
• Deep Supply Chain Systems knowledge of material handling equipment, robotics and other innovative technology such as RFID, and blockchain-powered supply chain automation.
• Proficient at understanding technology directions, trends and strategic business impacts. 
• Strong proficiency in test automation, regression and performance management, risk evaluation, project management and demand management.
• Ability to design and lead an effective IT organization made up of employees and vendor resources both onshore and offshore that have highly technical skill sets
• Having an attitude and experience with continuously developing business acumen 
• Ability to influence business direction. 
• Serves as an advocate of your partners in IT and helps promote the role of IT and technology back to the business.
• Provocative expert who can stimulate innovation and help partner on process improvements.
• Must have experience leading systems implementations to a successful conclusion. 
• Must have a clear understanding of the software development lifecycle (SDLC), Agile project, DevOps and business process management methodologies and tools.
• Excellent written and verbal communication skills, including one-on-one communication and groups
• Excellent presentation skills and influence a key to success.

Qualifications: BS in Data Science with 10 years of Experience 

• Experience managing Salesforce.com CRM business process (developer skills)
• Experience managing Microsoft 365, Windows, and Mac OS and accompanying hardware
• Excellent understanding of computer systems, security, network and system administration, databases and data storage systems, and telecommunications systems
• Experience working in a Global, Matrixed Environment: 
• Must be effective at managing remote resources in a dual-report and matrixed structure.
• Experience working globally with respect and understanding of the diversity of our people and cultures.
• Knowledge of how the delivery of IT solutions can enable achievement.
• Skills required include people management, project management, decision-making, risk-taking, and execution expertise.
• Strong skills in managing cross-functional executive stakeholders, understanding their needs and expectations, building scalable processes with a pragmatic balance of process robustness and stakeholder operational flexibility
• Experience partnering with finance and technology teams to support procurement and infosec efforts
• Proven hands-on leadership experience
• Understanding of BetterCloud or other 3rd party automation suites (great to have)

Qualifications: BS in Artificial Intelligence with 14 years of Experience 

• Prior experience with managing IT at rapidly growing companies
• Knowledge of Mac and Windows OS, Gsuite, JAMF and Intune
• Fundamental networking concepts including subnetting, domain and DNS management, and troubleshooting
• SSO experience with Okta, Gsuite, or other tools Cloud application security knowledge
• Video conferencing support with Meet and Zoom 
• Proven experience as an IT Director or similar role
• Experience in analysis, implementation and evaluation of IT systems and their specifications
• Sound understanding of computer systems (hardware/software), setting up networks (VPNs) and extensive knowledge of both PCs and Macs
• Excellent organizational and leadership skills
• Outstanding communication abilities
• Experience supporting Point of Sale solutions (hardware and software).
• Multi-location restaurant IT, or small box retail 1st and 2nd level support.
• Small to mid-size project management experience for multi-location IT implementations.
• Familiarity with NCR Aloha POS software.

Qualifications: BS in Information Technology with 9 years of Experience